Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
2004 CHEVY VENTURE - GAS GAUGE JUMPS WILDLY , GIVES INACCURATE READINGS. DOESN'T SEEM ASSOCIATED WITH THE FUEL PUMP SENDING UNIT. APPEARS TO BE ELECTRICALLY SHORTING, AS WHEN IT PARK IT WILL BOUNCE UP AND DOWN AND IT JUST SEEMS AS SOME SORT OF CURRENT PROBLEM.. STARTED 1 YEAR AGO. TO KNOW THE FUEL LEVEL, WE TRACK THE MILEAGE MANUALLY. *TR
2004 CHEVY VENTURE. FUEL AND TEMP GAUGES SHOWING FALSE READINGS. DURING A LONG CROSS COUNTRY DRIVE SPEEDO STARTED GIVING FALSE READINGS MAKING IT HARD TO DRIVE IN TRAFFIC. GAUGE BOUNCES OR STICKS IN ONE POSITION OR SHOWS INCORRECT SPEEDS. *TR
I OWN A 2004 CHEVROLET VENTURE LS. RECENTLY THE SPEEDOMETER BEGAN MALFUNCTIONING. THE NEEDLE ON THE SPEEDOMETER WILL JUMP, NOT RETURN TO ZERO WHEN STOPPED, OR WILL STAY STUCK AT A PREVIOUS SPEED. THE SPEEDOMETER IS CURRENTLY NOT WORKING AT ALL. I HAVE PURCHASED A LEADING REPAIR MANUAL AND FOLLOWED THE TROUBLESHOOTING GUIDE WHICH LEAD ME TO REPLACE THE VSS (VEHICLE SPEED SENSOR). THIS DID NOT FIX THE PROBLEM. AFTER HOURS OF RESEARCH AND SPEAKING TO SEVERAL MECHANICS, I HAVE FOUND THAT THIS IS A RATHER COMMON DEFECT IN THE ACTUAL GAUGE CLUSTER. ALSO, I HAVE FOUND THAT THERE IS A RATHER LARGE NUMBER OF VENTURE OWNERS THAT HAVE THIS SAME ISSUE. BECAUSE THE ANTI-THEFT SYSTEM RUNS THROUGH THE SPEEDOMETER, A NEW GAUGE CLUSTER MUST BE RE-PROGRAMMED BY THE DEALER MAKING IT ALMOST IMPOSSIBLE TO FIX THE PROBLEM MYSELF AT A REASONABLE PRICE. I FEEL THAT BECAUSE THIS IS A VERY COMMON PROBLEM WITH THE CHEVROLET VENTURE THAT GM SHOULD RECALL THE DEFECTIVE GAUGES AND FIX THE PROBLEM. FURTHERMORE, I BELIEVE THAT THIS IS A POTENTIAL SAFETY ISSUE BECAUSE THE DRIVER HAS NO WAY OF MONITORING THEIR SPEED IN NORMAL OR HAZARDOUS DRIVING CONDITIONS. ALSO, BASED ON MY RESEARCH I HAVE FOUND THAT THE SPEEDOMETER IS THE BEGINNING OF MORE PROBLEMS RELATED TO THE OTHER GAUGES SUCH AS THE FUEL GAUGE AND TEMPERATURE GAUGE. THE CRUISE CONTROL SYSTEM COULD BE AFFECTED ALSO BECAUSE IT USES INFORMATION FROM THE VSS AND THE SPEEDOMETER READING. AN IMPROPER READING ON THE SPEEDOMETER COULD CAUSE A MALFUNCTION IN T
CHEVROLET VENTURES SEEM TO HAVE AN ELECTRICAL PROBLEM AFFECTING THE RIGHT SIDE (FROM THE DRIVER'S PERSPECTIVE). I'VE NOTICED A LOT WITH THE DRIVING LIGHTS OUT ON THAT SIDE, AFTER I STARTED HAVING PROBLEMS WITH MY OWN. I'VE REPLACED THE BULB IN THE FRONT AS WELL AS IN THE BACK MULTIPLE TIMES. WITHIN A MONTH OR SO, THE BULBS ARE BLOWN OUT AGAIN. THE RIGHT SIDE BLINKERS DON'T WORK IN THE FRONT OR THE BACK AFTER A MONTH OR SO AFTER THEY'RE REPLACED. RECENTLY, I TURNED ON THE BRIGHTS AND THE LIGHTS WENT OUT ALL TOGETHER. WE'VE HAD THIS VAN FOR 4 YEARS AND THIS HAS BEEN AN ONGOING ISSUE. *TR
ENGINE INTAKE GASKET LEAKS ANTIFREEZE. *TR
THE ELECTRIC PASSENGER DOOR ON MY 2004 CHEVROLET VENTURE HAS REPEATEDLY CLOSED WITH VARIOUS CHILDREN'S BODY PARTS IN ITS PATH. THIS CLOSING HAS OCCURRED WHEN ONE CHILD IS GETTING INTO OR OUT OF THE VAN AND THAT CHILD OR ANOTHER CHILD HAS ACCIDENTALLY PUSHED THE BUTTON TO CLOSE THE DOOR, OR WHEN I HAVE REMOTELY PUSHED THE BUTTON TO CLOSE THE DOOR AND ONE OF THE CHILDREN HAS REACHED BACK IN FOR SOMETHING. THE DOOR DOES NOT STOP, AND CRUSHES WHATEVER IS IN IT'S PATH. FORTUNATELY I HAVE BEEN QUICK ENOUGH TO AVOID ANY SERIOUS INJURIES, BUT MY CHILDREN HAVE BEEN PRETTY BRUISED UP AND MY SEVEN-YEAR-OLD DAUGHTER WAS CUT BY THE DOOR. *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THE REAR TRUNK DOOR NO LONGER WORKED. SHE WOULD ATTEMPT TO OPEN THE LATCH AND POSITION THE REAR LATCH, OR HITCH, IN THE OPEN POSITION ONLY TO HAVE IT SLAM SHUT ON HER. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 81,817.
DURING ANNUAL VEHICLE SAFETY INSPECTION MECHANIC DETERMINED THAT HEADLIGHTS WHERE NOT BRIGHT ENOUGH FOR INSPECTION RULES. HEADLIGHTS FILLING WITH MOISTURE BEHIND CLEAR PLASTIC LENSES OF BOTH HEADLIGHTS. CHROME REFLECTIVE MATERIAL ON REFLECTOR OXIDIZING IN BACK OF HEADLIGHT. TWO HEADLIGHTS HAD TO BE REPLACED FOR VEHICLE TO PASS SAFETY INSPECTION. *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE SPEEDOMETER AND TEMPERATURE GAUGES DISPLAYED INACCURATE READINGS REGARDLESS OF THE SPEED BEING TRAVELED. THE FAILURES OCCURRED WITHOUT WARNING. AN INDEPENDENT MECHANIC STATED THAT THE CAUSE OF THE FAILURE WAS RELATED TO THE INSTRUMENT PANEL CLUSTER, WHICH REQUIRED REPLACEMENT. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 80,000.
TL*THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WORKS RANDOMLY. THE SPEEDOMETER IS NOT REGISTERING THE CORRECT SPEED AND THE DIAL BECOMES STUCK AT EXTREMELY LOW OR HIGH SPEEDS. ON OCCASION, THE SPEEDOMETER WILL WORK TEMPORARILY IF THE ENGINE IS TURNED OFF AND RESTARTED. THE TEMPERATURE GAUGE ALSO WORKS AT RANDOM AND DOES NOT INDICATE THE CORRECT TEMPERATURE IN THE VEHICLE. THE DEALER STATED THAT THE INSTRUMENT CLUSTER WAS THE CAUSE OF THE FAILURE. OTHER CHEVROLET MODELS HAVE BEEN RECALLED, BUT NOT THE VENTURE. THE INSTRUMENT CLUSTER HAS NOT BEEN REPAIRED. THE CONTACT BELIEVES THE FAILURE IS DUE TO A MANUFACTURER DEFECT AND THAT THEY SHOULD BE RESPONSIBLE FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
TL*THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO WORK PROPERLY. THE STRUTS WERE WELDED AND LINED UP INCORRECTLY IN ORDER FOR THE WIPER ASSEMBLY TO BE REINSTALLED. THE WIPERS HAVE NOT WORKED FOR A FEW MONTHS. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE WIPERS ARE NEEDED DURING THE RAIN IN ORDER FOR HIM TO SEE CLEARLY. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
TL*THE CONTACT OWNS A 2004 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 35 MPH, THE PASSENGER SIDE DOOR SLID OPEN WITHOUT WARNING. THE CONTACT'S CHILD WAS SEATED NEXT TO THE DOOR AT THE TIME OF THE FAILURE. SHE PULLED OVER TO THE SIDE OF THE ROAD TO SHUT THE DOOR, BUT IT WOULD NOT CLOSE. AN HOUR LATER, THE DOOR WAS ABLE TO CLOSE. THE DEALER WAS NOTIFIED AND STATED THAT THE SENSOR BOARD NEEDED TO BE CLEANED. THE REPAIRS WERE NOT PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS RELATING TO HER VEHICLE. THE CURRENT MILEAGE WAS 160,000 AND FAILURE MILEAGE WAS 155,000.
WHERE THE RUBBER GAS TANK FILL HOSE ATTACHES TO THE GAS TANK, AT THE CHECK VALVE, IT HAS FRACTURED AND BROKEN OFF THE GAS TANK SO THAT NOW WHEN ATTEMPTING TO ADD FUEL TO THE VEHICLE IT LEAK OUT ALL OVER THE EXTERIOR OF THE TANK. *TR
WHILE DRIVING MY 2004 CHEVY VENTURE VAN NORTH ON I-95, A MILE NORTH OF THE EXIT FOR FL HWY 100, AT 70 MPH, THE ENTIRE TREAD SEPARATED TOTALLY FROM THE LEFT REAR TIRE, CAUSING $610 DAMAGE TO THE REAR BUMPER. ALL FOUR TIRES WERE ON THE VAN WHEN I BOUGHT IT NEW FROM THE CHEVY DEALER IN FEB, 2004. THE VAN HAD BEEN ON THE DEALER LOT SINCE SEP, 2003. ALL THE TIRES ON THE VAN WERE FIRESTONE FR680 STEEL BELTED RADIAL P215/70R15 WITH 43,165 MILES ON THEM. THERE WAS LOTS OF TREAD LEFT ON THE TIRES. FIRESTONE SAID THERE WAS NO RECALL ON THESE TIRES AND WOULD DO NOTHING. I HAD ALL FOUR TIRES REPLACED THE NEXT DAY. THE NEW TIRES WERE NOT FIRESTONE. *TR
I BOUGHT MY VAN USED BUT NOTICED RIGHT AWAY THAT THE WINDSHIELD HAD A DEFECT IN THE PASSENGER SIDE. IF YOU SIT IN PASSENGER SIT THE VIEW IS DISTORTED. I TOOK MY VAN TO AN AUTO GLASS COMPANY TO SEE WHAT THEY THOUGHT WAS WRONG WITH THE WINDOW AND IF POSSIBLE HOW TO FIX IT. I WAS TOLD THAT IT IS A DEFECT INSIDE THE GLASS AND THE ONLY WAY TO FIX IT IS TO REPLACE THE ENTIRE WINDSHIELD.. I WILL NOT PAY FOR A NEW WINDSHIELD BECAUSE IT IS A DEFECT IN THE GLASS AND IS IN WAY MY FAULT. ACCORDING TO THE AUTO GLASS SPECIALIST IT IS A FACTORY DEFECT AND I WAS TO NOTIFY CHEVY. I NOTIFIED THEM IN 2006 ABOUT THIS AND HAVE HEARD NOTHING SINCE THEN. I HAVE TIRED CALLING NUMEROUS TIMES, ALL THEY TELL ME IS TO GIVE THEM THE INFORMATION AND SOMEONE WILL CALL ME BACK BUT I HAVE YET TO RECEIVE A CALL BACK IN 2 YEARS. *TR
HEADLIGHT ASSEMBLIES ON MY 2004 CHEVY VENTURE VAN FILLED WITH WATER REDUCING THE LIGHT COMING FROM THE ASSEMBLIES AT NIGHT. *TR
CLUSTER GAUGE NOT WORKING PROPERLY. FIRST WHILE MY HUSBAND WAS DRIVING IT LOOKED AS IF THE TEMP. GAUGE WAS SHOWING IT WAS OVER HEATING. FURTHER EVALUATION SHOWED THE CLUSTER GAUGE WAS MALFUNCTIONING. A FEW MONTHS LATER WHILE WAITING FOR A REPLACEMENT THE SPEEDOMETER HAS ALSO BEGAN TO EITHER STOP WORKING OR JUMPS AROUND AS IF IT IS ALSO MALFUNCTIONING. *TR
WE CURRENTLY OWN A 2004 CHEVROLET VENTURE. THE VAN HAS 58,000 MILES AT THIS TIME. THE SPEEDOMETER STARTED JUMPING QUICKLY ON ACCELERATION AND DEACCELERATION. FROM THIS IT WENT TO READING INCORRECTLY AND NOW HAS FALLEN DOWN AND WILL NOT READ AT ALL. WE HAVE NOT DONE ANYTHING TO CORRECT THE PROBLEM AT THIS TIME. HOWEVER WE WERE INFORMED BY A DEALERSHIP THAT THIS WAS A PROBLEM ON SOME OF THE CHEVROLET TRUCKS. WE WERE TOLD TO WAIT AND IT MIGHT BE PLACED ON A RECALL LIST. *TR
WHEN I BOUGHT MY 2004 CHEVY VENTURE I LOVED IT, UNTIL MY PASSENGER WAS IN THE CAR AND TOLD ME ABOUT SOMETHING BEING ON THE WINDSHIELD.. AFTER TAKING IT TO A FEW GLASS COMPANY'S I WAS TOLD ITS A DEFECT IN THE GLASS IT SELF AND THAT THE WINDSHIELD WAS THE ORIGINAL. I CONTACT CHEVY AND THEY SAID THEY WOULD LOOK INTO IT. IT HAS BEEN 10 MONTHS SINCE THEN AND NOTHING.. THE WINDSHIELD IS STILL IN MY CAR AND GETS VERY DISTRACTING WHILE I AM DRINVING.. I WANT TO HAVE SOMETHING DONE BUT I AM NOT PAYING FOR SOMEONE ELSE'S MISTAKE. *TR
2004 CHEVROLET VENTURE VAN POWER SLIDING DOOR CUSTOMER STATES THAT THE POWER OF THE DOOR ALMOST CRUSHED HER SONS ARM**CC THE CONSUMER STATED THAT THE POWER SLIDING DOOR TO HER VEHICLE THE PRESSURE AT WHICH THE DOOR CLOSES IS RIDICULOUS. THE CONSUMER STATED HER CHILD NOR HER GRANDMOTHER PROVIDING SUFFICIENT FORCE COULD STOP THE DOOR FROM CLOSING. THE CONSUMER STATED SHE WAS INFORMED BY JEFF CHEVROLET THAT THE DOOR WAS OPERATING AT FACTORY SPECS. THE CONSUMER HAD THE VEHICLE INSPECTED AFTER ALMOST CRUSHING HER SON'S ARM. THE CONSUMER DID A COMPARISON WITH HONDA AND MAZDA, IN THOSE VEHICLES YOU DO NOT HAVE TO USE SO MUCH PRESSURE AND ARE ADJUSTED FOR THE SAFETY OF THE CHILDREN BUT THE VENTURE IS NOT. THE CONSUMER STATED SHE WOULD LIKE THE MANUFACTURER TO LOOK INTO THIS DEFECT. *TR
I HAVE BEEN STOPPED & WARNED BY OTHERS CONSTANTLY SINCE I HAVE OWNED THE VEHICLE ABOUT HAVING NO BRAKE LIGHTS, EXCEPT FOR THE THIRD BRAKE LIGHT, ABOVE THE REAR GLASS. I REPLACED TWO BULBS 3057 IN THE TAIL EIGHTS AT LEAST EVERY 3 WEEKS. THE BULBS LOOKED FINE. I HAVE TO REMOVE, SOMETIMES REPLACE, SOMETIMES JUST RESET THE BULBS. BEEN TO THE DEALERSHIP COUNTLESS TIMES ,TO NO AVAIL! VERY FRUSTRATING & DANGEROUS. WILL CAUSE CRUISE CONTROL TO FAIL - GENERALLY THE FIRST WARNING I HAVE TO ALERT ME OF THE TAIL LIGHT FAILURE. JUST WAITING TO BE REAR ENDED!*AK
TL*THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE RIGHT PASSENGER SIDE DOOR OPENED INTERMITTENTLY. ALSO, THIS FAILURE OCCURRED WHILE DRIVING 25 MPH. THE DOOR WAS CLOSED MANUALLY AND THE FAILURE CONTINUED TO OCCUR, AND HAS OCCURRED WHILE THE VEHICLE WAS PARKED. THERE WAS A TECHNICAL SERVICE BULLETIN THAT INCLUDED A CHECK LIST. SEVERAL DEALERS HAVE CLEANED THE CONTACTS ON THE DOOR WHICH DIDN'T CORRECT THE FAILURE. THE DEALER MAINTAINED THAT THE ACTUATED CONTROL MODULES COULD BE THE CAUSE. HOWEVER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE FAILURE MILEAGE WAS 13000, AND THE CURRENT MILEAGE WAS 32239. *AK
TL*- THE CONTACT OWNS A 2004 CHEVROLET VENTURE WITH 65000 MILES. THE CONTACT STATED THAT THE CIRCUIT BOARD WAS BAD ON BOTH SIDES OF THE VEHICLE, WHICH CAUSED THE BRAKE LIGHTS TO FAIL. THE CONTACT REPLACED THE BRAKE LIGHTS FOUR TIMES, AND HAS HAD FOUR DIFFERENT MECHANICS CHECKING AT THE VEHICLE, AND THEY ADVISED THE CONTACT OF THE SAME PROBLEM. *AK
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE VEHICLE COMES STANDARD WITH A BUILT-IN CHILD SAFETY SEAT. WHILE FASTENED IN THE CAR SEAT THE CONTACT'S 2 YEAR OLD CHILD WAS ABLE TO REACH THE ADULT SEAT BELT, WRAP IT AROUND HIS NECK, AND BEGAN TO CHOKE. AN AIR GUN WAS NEEDED TO REMOVE THE SEAT BELT FROM THE CHILD'S NECK. THE CURRENT AND FAILURE MILEAGE WERE 77000. *AK UPDATED 04/12/070. *JB
2004 CHEVROLET, VENTURE, 65000 MILES, THE COOLANT TEMPERATURE GAUGE STARTED TO FUNCTION ERRATICALLY, THEN IT JUST GOES UP EVEN PASSED THE RED MARKINGS ON THE INDICATOR. I HAVE REPLACED THE COOLANT TEMPERATURE SENDING UNIT(SENSOR), THE THERMOSTAT, CHECKED ALL THE GROUNDING TO THE PCM BUT EVERYTHING IT'S GOOD. STILL THE TEMPERATURE GAUGE JUST RESETS WHEN I OPEN AND CLOSE THE IGNITION LOCK. I WILL BE TAKING THIS TO THE LOCAL DEALERSHIP FOR A DIAGNOSTIC ON THE PCM. *JB
TL* - WHILE DRIVING THE 2004 CHEVROLET VENTURA AT 10 MPH OUT OF THE DRIVEWAY THE CONTACT 'S VEHICLE ACCELERATED AND THE PASSENGER'S SIDE SLIDING DOOR OPENED. IN THE SECOND INCIDENT, THE PASSENGER'S SIDE SLIDING DOOR WAS OPENED WHEN SHE DROVE OUT OF A DEPARTMENT STORE PARKING LOT. *AK
MY HUSBAND AND I PURCHASED A 2004 CHEVY VENTURE ON OCTOBER 24,2004. IT HAD LESS THAN 6,000 MILES ON IT. ON SEPTEMBER 27,2006, WHILE MY HUSBAND WAS DRIVING DOWN THE INTERSTATE,THE VAN BEGAN TO SERGE/ STALL. HE PULLED TO THE SIDE OF THE INTERSTATE AND GOT OUT OF THE VAN. HE NOTICED SMOKE COMING FROM THE HOOD AND FIGURED THAT IT MAY HAVE JUST OVERHEATED( NO WARNING LIGHTS CAME ON ). HE PULLED UP ON THE HOOD AND FLAMES SHOT OUT AT HIM. HE DROPPED THE HOOD DOWN AND WITHIN MINUTES THE VAN WAS COMPLETELY INFLAMED. 911 WAS CALLED TO THE SCENE AS WELL AS LAW ENFORCEMENT. WITH THE EXCEPTION OF SINGED HAIR AND MINOR FACIAL BURNS MY HUSBAND IS OK. THE FIRE INSPECTOR TOLD MY HUSBAND THAT THE FIRE APPARENTLY STARTED ON THE PASSENGER SIDE OF THE MOTOR. MOST OF THE TIME MY 3 CHILDREN TRAVELED IN THIS VAN. THEY WOULD HAVE NEVER BEEN ABLE TO ESCAPE THIS FIRE. THE VAN ONLY HAD AROUND 40,000 MILES ON IT . I AM WRITING THIS WITH THE HOPE THAT PEOPLE PAY CLOSE ATTENTION TO SURGING OR STALLING VENTURES. I'M NOT SURE WHAT CAUSED MY VAN TO CATCH ON FIRE. HOPEFULLY THE INSURANCE COMPANY WILL SOON KNOW, BUT I WANTED TO MAKE GM AWARE OF A POTENTIALLY LIFE THREATENING PROBLEM. *JB
DT*: THE CONTACT STATED THE VEHICLE HAD BRAKE PROBLEMS FOR ALL FOUR WHEELS. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER ON 13 OCCASIONS. ON THE 9TH VISIT, THE MANUFACTURER AUTHORIZED A 72,000-MILE WARRANTY. ON 8/14/2006, WHILE DRIVING 15 MPH, THE LEFT REAR SLIDING DOOR FELL OFF THE ROLLER TRACK. THE VEHICLE WAS BEING REPAIRED AT AN AUTHORIZED BODY SHOP. THE MANUFACTURER WAS NOTIFIED.
I PURCHASED A CHEVROLET VENTURE 2004 BRAND NEW IN OCTOBER. NEXT YEAR IN MID MAY THE AIR CONDITIONER WORK GOOD BUT THAT ONLY LAST IT A MONTH OR LESS. NOW I BOUGHT THIS VAN FOR MY BUSINESS IN TRANSPORTATION. I CAN NOT HAVE MY PASSENGERS IN THE VEHICLE BEING SO HOT. SINCE THEN UNTIL NOW ITS BEEN IN AND OUT OF THE SHOP AND STILL THE AIR CONDITIONER IS NOT WORKING. THE PROBLEM IS THAT HOT AIR COMES OUT AND THE VAN DOES NOT OVERHEAT. THE WEIRD PART IS THAT THE WHEN THE TEMPERATURE RISING THE AIR COMES OUT A LITTLE MORE COOLER BUT NOT LIKE ITS SUPPOSED TO. ITS HARD FOR ME TO BEING TAKING THE VAN IN ALL THE TIME. THIS IS MY VAN THAT I HAVE THE WHEELCHAIR INSTALLED IN FOR MY PASSENGERS. I BOUGHT IT NEW WITH THE CONFIDENCE THAT IT WILL BE IN GOOD CONDITION AND COMFORTABLE MY SELF AND MY PASSENGER. THIS VAN IS USED FOR BUSINESS, SO ITS HARD TO TAKE IT TO THE SHOP AND STILL COMING OUT THE SAME. THE VAN HAS BEEN RECHARGED, THE FILTERS HAVE BEEN CLEANED AND CHANGED, THE AIR DUCT/DOOR HAS BEEN INSPECTED. EVERY THING THAT IS NEED TO BE INSPECTED AND CHANGED HAS BEEN PERFORMED. *NM
ON OCCASIONS THE WEATHER STRIPPING ON THE SIDE POWER DOOR INTERFERES WITH THE CLOSING AND LOCKING OF THE DOOR. THIS HAS ON THREE OCCASIONS, HAS SUBJECTED MY GRANDSON AND PETS TO BEING POSSIBLY THROWN OUT OF THE VEHICLE SUSTAINING SERIOUS INJURIES THE DEALER ADVISED US THAT THIS WAS NOT THE BEST DESIGNING BUT COULD ONLY REPLACE WITH AN ORIGINAL VERSION OF THE PART. SEEMS TO ME THAT THIS WOULD BE ONLY A BANDAID APPROACH TO A POTENTIALLY SERIOUS PROBLEM. IT IS MY FEELING THAT IS SHOULD BE RECALLED. *JB
STARED HEARING A NOISE BACK IN DECEMBER OF 2005. DIDN'T KNOW WHERE THE NOISE OR WHAT IT WAS UNTIL LAST WEEK. LOOKED IN THE REAR VIEW MIRROR AND NOTICED THE WINDOW VIBRATING. ON FURTHER INVESTIGATION SAW THAT THE WINDOW MOLDING WAS NOT ATTACHED AND CALLED THE DEALER AND WAS TOLD THAT CAR WAS OUT OF WARRANTY AND THEY WOULD CHARGE ME TO REPLACE MOLDING. TODAY I NOTICED THE DRIVERS SIDE WINDOW STARTING TO MAKE A NOISE. HAVEN'T HAD THIS CAR TWO YEARS YET AND ONLY 40,000 MILES JUST THINK THAT IT IS WRONG FOR THEM TO NOT FIX THIS PROBLEM. I AM AFRAID TO DRIVE THIS CAR OVER FIFTY MILES PER HOUR IN FEAR THAT THE WINDOW WILL FLY OUT AND CAUSE AN ACCIDENT. HAVE THERE BEEN OTHER COMPLAINTS OF THIS PROBLEM? *JB
I WAS AVOIDING A HEAD ON COLLISION WITH ANOTHER VEHICLE THAT HAD SWERVED INTO MY LANE OF TRAFFIC. MY VEHICLE WENT TO THE RIGHT DOWN INTO A DITCH PROCEEDED INTO A CULVERT AND EMBANKMENT, OVER A RESIDENCE DRIVEWAY AND HEAD ON INTO A UTILITY POLE. THE IMPACT WITH THE UTILITY POLE WAS JUST TO THE SIDE OF DEAD CENTER IN THE FRONT. THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE VAN HAS BEEN CLAIMED AS A TOTAL LOST BY INSURANCE. *JB
DT*: THE CONTACT STATED THE HEATER FANS WOULD NOT BLOW A SIGNIFICANT AMOUNT OF AIR. UPON INSPECTION THE CONTACT FOUND A MOUSE HAD BUILT A NEST INSIDE THE HEATER UNIT. THE NEST WAS REMOVED. THE DEALER AND MANUFACTURER WERE ALERTED. UPDATED 05/22/06. *JB
2004 VENTURE POWER SLIDING DOOR WOULD NOT RETRACT INJURING CONSUMER. SLIDING DOOR DOES NOT STOP WHEN CLOSING. *TS THE CONSUMER WRIST WAS INJURED WHEN THE POWER SLIDING PASSENGER DOOR WOULD NOT RETRACT. THE CONSUMER CONTACTED THE MANUFACTURE WHO INDICATED THAT HE DOOR WAS OPERATING WITHIN THEIR SPECS. *NM
2004 CHEVY VENTURE-THIS VEHICLE WAS OUR CHOICE DUE TO THE CONNIVANCE WITH TWO YOUNG CHILDREN, NOW AGES 2 AND 3 YEARS OLD. THERE HAVE BEEN SEVERAL INCIDENCES IN WHICH MY ARM HAS BEEN BRUISED BY THE POWER DOOR MECHANISM. ONE OF SUCH INCIDENCES I HAD TAKEN BOTH CHILDREN OUT OF THE CAR AND WAS REACHING BACK INSIDE THE REAR LEFT DOOR TO RETRIEVE THE DIAPER BAG. SOMEHOW THE DOOR MECHANISM WAS TRIGGERED TO CLOSE. I THOUGHT IF I APPLIED PRESSURE TO THE DOOR IT WOULD REVERSE HOWEVER THIS MECHANISM IS SEVERELY DELAYED. THUS THE DOOR MECHANISM WAS NOT TRIGGERED TO REVERSE UNTIL MY ARM WAS COMPLETELY SANDWICHED BETWEEN THE DOOR & DOOR FRAME. BY THE TIME THE DOOR REVERSED MY ARM WAS SORE AND BRUISED. I HAVE OBVIOUSLY LEARNED TO BE VERY CAUTIOUS WITH THIS DOOR NOT TO GET A BODY PART TRAPPED IN THIS DOOR SINCE THAT OCCASION. THIS CAUTIOUSNESS EXTENDS TO BEING OBSESSIVE ABOUT MY CHILDREN AND THEIR ABILITY TO REACH THE DOOR BUTTON & BEING ABLE TO HAVE A LIMB OBSTRUCTING THE DOOR. WE MAKE SURE THE CHILDREN ARE IMMEDIATELY BUCKLED INTO THEIR CAR SEATS TO ENSURE THAT THEY CAN NOT OPEN AND CLOSE THE DOOR. HOWEVER THE FACT THAT I AS A 23 YEAR OLD ADULT HAS TO APPLY CONSIDERABLE PRESSURE TO REVERSE THE DOOR WORRIES ME. ONE DAY I CHOSE TO TEST THE DOOR TO SEE HOW MUCH PRESSURE I WOULD HAVE TO APPLY TO REVERSE THE DOOR I FOUND THAT APPLYING AS MUCH PRESSURE WITH ONE HAND AS POSSIBLE I WAS STILL UNABLE TO REVERSE THE DOOR UNTIL THE DOOR IS WITH IN 4 INCHES OF THE DOOR FRAME REQUIRING AS MUCH PRESSURE
ON OR ABOUT JULY OF 2005 WE NOTICED OUR DRIVER BRAKE WAS PUTTING OFF THE REDISH DUST SIGNALING A NEED FOR NEW BRAKE PADS. WE BOUGHT NEW PADS AND MY HUSBAND WENT TO REPLACE THE PADS. THE PADS ON THE DRIVER SIDE WERE SHOT AND NEEDED REPLACED. THE PADS ON THE PASSENGER SIDE WERE BRAND NEW! THERE WASN'T ANY USE OFF THEM. WE PURCHASED THE VAN IN NOV OF 2004. THE VAN HAS ALWAYS HAD NOISE WHEN COMING TO A STOP. I HAD IT EXPLAINED TO ME, FROM A SERVICE TECH AT A LOCAL CHEVY DEALERSHIP, AS MY BRAKES ARE PRESSED BUT MY VAN STILL HAS THE MOTION BEHIND IT TO ALLOW THE ROTOR TO CONT. TURNING, TILL THE COMPLETE STOP. THIS NOISE IS REALLY NOTICEABLE AT HIGHER SPEEDS NEEDING TO STOP. THE VAN AT TIMES DOESN'T FEEL LIKE IT WANTS TO STOP. I FEAR ITS JUST A MATTER OF TIME BEFORE IT DOESN'T. WE HAVE HAD SEVERAL PEOPLE LOOK AT AND THEY ALL SAY IT LOOKS OK, BUT DON'T LIKE THE SOUND IT MAKING. I MADE IT A POINT TO HAVE THE VAN IN THE CHEVY SHOP BEFORE MY 36,000 MILE WARRANTY EXPIRED. THEY TOLD ME THE SAME THING ABOUT THE ROTOR STILL TURNING SLOWLY TILL COMPLETE STOP. BRAKES SHOULD STOP YOUR CAR! MY OLD PARTS I'M NOT SURE IF MY HUSBAND SAVED THEM OR NOT. HE IS CURRENTLY DEPLOYED IN IRAQ. I WILL CHECK WITH HIM. PLEASE CONSIDER CHECKING THE BRAKE SYSTEMS ON THE 2004 VENTURE VANS. *NM
DT*: THE CONTACT STATED ALL THREE SEAT BELTS IN THE MIDDLE SEAT UNBUCKLE WHEN SLIGHT PRESSURE IS APPLIED TO THE BELTS. THIS PROBLEM IS MORE APPARENT WHEN A CHILD SEAT IS INSTALLED. AS THE CHILD SAFETY SEAT IS INSTALLED THE CONTACT CHECKS THE SEAT BELT ADJUSTMENT BY PULLING ON THE SEAT BELT WHICH IMMEDIATELY UNBUCKLES. THE VEHICLE WAS TAKEN TO A DEALER AFTER THE FIRST OCCURRENCE AND ONE SEAT BELT BUCKLE ASSEMBLY WAS REPLACED. BUT THE PROBLEM HAS NOW OCCURRED ON THE OTHER SEAT BELTS ON THE MIDDLE SEAT AND RETURNED TO THE ONE THAT WAS REPLACED. *AK
FREEDOM OF INFORMATION ACT REQUEST REGARDING PRUTHVIKA PATEL VS. CHEVROLET & HERTZ.***TRANSFERRED TO TIS***.*MR *NM THE COMPLAINANT REPRESENTS A CLIENT WHO SUSTAINED RIGHT WRIST INJURY ON APRIL 2, 2005 WHILE SHE WAS A PASSENGER IN A 2004 CHEVROLET VENTURE. THE INJURY WAS INCURRED WHILE SHE ATTEMPTED TO OPEN THE POWER SLIDING DOOR. THE COMPLAINANT REQUEST A COPY OF ALL RECORDS FROM NTSB AND NHTSA WITH RESPECT TO GENERAL MOTORS RECALL OF OVER 700,000 MINIVANS. *NM
DT: CONTACT STATED ON 10-15-05 WHILE DRIVING THE CONTACT APPROACHED A STOP SIGN , PRESSED DOWN ON THE BRAKE PEDAL AND THE VEHICLE HAD NO BRAKES. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHERE THEY REPLACED THE MASTER CYLINDER AND THE ELECTRICAL SYSTEM. THE VEHICLE HAD NO PROBLEMS UNTIL 11-05-05 WHILE PULLING INTO A DRIVEWAY SHE APPLIED THE BRAKES, AND THE BRAKES WERE NOT WORKING. SHE HAD THE VEHICLE TOWED TO A DIFFERENT DEALERSHIP, WHERE THEY REPLACED THE BRAKE LINES. ON 11-12-05 SHE TOOK THE VEHICLE TO ANOTHER DEALERSHIP TO HAVE IT INSPECTED, AND THE DEALERSHIP TOLD HER THE BRAKE LINES WERE HANGING AND THERE WAS NO CONDUIT ON THE BRAKE LINES .THE DEALERSHIP MADE THE REPAIRS .THE VEHICLE IS STILL UNDER WARRANTY.*AK
DT:THE CONTACTS STATES THE GAS TANK SCRAPES THE GROUND WHEN TWO OR MORE PEOPLE SIT IN THE REAR SEAT OF THE VEHICLE. THE DEALERSHIP STATED THE VEHICLE HAD BEEN DAMAGED, CAUSING THIS PROBLEM. THE DEALERSHIP REPAIRED THE HEAT SHIELD THAT COVERS THE GAS TANK. THIS DID NOT CORRECT THE PROBLEM. THE MANUFACTURER WAS CONTACTED, AND THEY STATED THE REAR SPRINGS WERE CAUSING THE SCRAPPING. THIS WOULD BE REPAIRED UNDER WARRANTY.*AK THE DOOR DOESN'T CLOSE PROPERLY. UPDATED 01/19/06. *JB
DT: 2004 CHEVROLET VENTURE MINI VAN. THE CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON OCTOBER 3, 2005 . UPON IMPACT, SIDE AIRBAGS DID NOT DEPLOY. WHILE PULLING OUT THE CONSUMER'S VEHICLE WAS T-BONED IN THE SIDE BY THE OTHER VEHICLE. HEARD A TIRE SQUEALING, AND HELD ON TO THE STEERING WHEEL WHEN VEHICLE WAS HIT. THE CONSUMER'S BACK AND NECK WERE SORE, BUT NO ONE WAS TAKEN TO THE HOSPITAL. ACCORDING TO THE INSPECTOR, THE VAN WAS TOTALED, AND HE SAID THAT SIDE AIRBAGS SHOULD HAVE DEPLOYED. THE POLICE DEPARTMENT, FIRE DEPARTMENT, AND AN AMBULANCE ARRIVED AT THE SCENE OF THE ACCIDENT. A POLICE REPORT WAS TAKEN. THIS WAS THE CONSUMER'S FIRST ACCIDENT, AND VEHICLE WAS STILL UNDER WARRANTY WITH ALL ORIGINAL PARTS. THE CONSUMER WORE SEAT BELTS. ALSO, THE ROAD WAS DRY. THERE WAS NO OTHER PROPERTY DAMAGE OTHER THAN THE TWO VEHICLES.*AK
THE VAN WOULD STALL OUT WHEN EVER IT WANTED TO. ONLY HAD THE VAN FOR A YEAR, AND HAS BEEN TO DEALER FOUR TIMES, AND CAN'T DUPLICATE. THEY REPLACED IGNITION SWITCH AND FUEL PUMP. STILL STALLS. FELT UNSAFE, AND TOOK BACK TO DEALER, REFUSED TO DRIVE IT. LEMON. *JB
DT: THE CALLER SAID THE VEHICLE ACCELERATED WITHOUT WARNING AND INTERMITTENTLY. SHE SAID IT HAPPENED IN DRIVE OR REVERSE. DEALER INDICATED THEY COULD NOT DUPLICATE THE PROBLEM. THE CALLER WAS TAKING THE VEHICLE TO DEALER FOR THE THIRD TIME TO DEALER . MANUFACTURER SAID SHE SHOULD TAKE THE VEHICLE IN WHEN IT WAS HAVING THE PROBLEM. THE CALLER SAID SHE TRIES TO TAKE IT TO DEALER WHEN IT WAS HAVING THE PROBLEM, BUT IT DID NOT DO IT WHEN SHE GOT THERE. DEALER SAID THEY COULD NOT DO ANYTHING TO THE VEHICLE IF THEY COULD NOT DUPLICATE THE PROBLEM. *AK
WE WERE DRIVING DOWN THE STREET IN PORT ALLEGHENY, PA ABOUT 25 MILES PER HOUR, WHEN OUR REAR FIRESTONE TIRE BLEW OUT. OUR VEHICLE HAD JUST OVER 6,000 MILES ON IT. THERE DID NOT APPEAR TO BE ANYTHING IN THE STREET TO CAUSE THE PROBLEM. I CONTACTED GMAC AND FIRESTONE, BUT NEITHER SUGGESTED ANY RECALL OF OUR TIRES. I AM CONCERNED ABOUT THE SAFETY ISSUE AND FUTURE BLOWOUTS AT HIGHER SPEEDS. SINCE FIRESTONE REFUSED TO COMPLY WITH THE STATED WARRANTY, I PURCHASED A COMPETITOR'S BRAND AT A SLIGHTLY HIGHER PRICE. *NM
DT: THE CALLER HAS A BROKEN REAR SWAY BAR. WHILE DRIVING THE CALLER TURNED A CORNER AND HEARD A POP. HE ALMOST LOST CONTROL OF THE VEHICLE, BUT WAS ONLY GOING 10 MPH AND WAS ABLE TO STOP THE VEHICLE. THE CALLER SAID WHEN HE CALLED THE DEALER HE WAS SWITCHED TO A FAX MACHINE. THE MANUFACTURER HAS NOT BEEN CONTACTED YET. THE CALLER WAS ABLE TO DRIVE THE VEHICLE HOME.*AK *MR
CONSUMER FEELS THAT PROBLEMS DEVELOPED WITH THE 2004 CHEVROLET VENTURE SHOULD BE COVERED UNDER WARRANTY.*MR THE CONSUMER RECEIVED A RECALL LETTER ON ABOUT JULY 1, 2005. THE CONSUMER CONTACTED THE CHEVROLET ASSISTANCE CENTER WHO INFORMED HIM THAT THE REPAIRS SHOULD BE COVERED UNDER WARRANTY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SERVICE MANAGER REFUSED TO PERFORM THE REPAIRS UNDER WARRANTY. KEYLESS ENTRY SYSTEM, NO FLASHING LIGHT AND INOPERATIVE HORN WERE THE PROBLEM THE CONSUMER COMPLAINED OF. UNSURE WHICH OF THESE COMPONENTS WAS RECALLED. *NM
THE CONSUMER OWNS A CHEVROLET VENTURE 2004. THIS VEHICLE CAME WITH DEFECTS FROM THE MANUFACTURER. THE ABS LIGHT ILLUMINATED. THE CONSUMER COULD HEAR PUMPING NOISES COMING OFF THE BRAKES. THERE WAS EXCESSIVE WHEEL NOISE VARIATION WHEN APPLYING THE BRAKES. THE FIRST TIME THE CONSUMER TOOK THE VEHICLE TO THE DEALER WAS FEBRUARY 21, 2005. THE ABS LIGHT WAS FIXED AND BRAKES WERE FIXED. THEN APRIL 19, 2005 THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN BECAUSE THE ABS LIGHT ILLUMINATED THE BRAKE NOISE RETURNED. THE PROBLEM WAS CHECKED AND FIXED. NOW FOR THE THIRD TIME ON MAY 25TH THE VEHICLE WAS TAKEN TO THE DEALER WITH THE SAME PROBLEM (ABS AND BREAK NOISE). NOW FOR THE THIRD TIME THE PROBLEM WAS FIXED. THE VEHICLE WAS TAKEN TOT HE DEALER A FOURTH TIME ON JULY 5TH FOR ABS AND BREAK NOISE. THE VEHICLE IS STILL A THE CHEVROLET DEALER. *NM
DT CONSUMER STATED THAT HER VEHICLE STALLED WHILE DRIVING FOUR TIMES. THE VEHICLE HAS BEEN TAKEN TO THE SERVICE DEALER. THE DEALER INFORMED THE CONSUMER THAT THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE. *JB *NM
DT: THE SLIDING DOORS ARE UNSAFE, THEY ARE CATCHING PEOPLE IN THE MIDDLE OF THE DOORS. THE DOOR CAUGHT THE OWNER'S DAUGHTER 3 TIMES IN THE DOORWAY WHILE TRYING TO REMOVE A CHILD FROM THE CHILD SEAT. THE DOORS ARE SLIDING CLOSED, AND WHEN IT HITS A PERSON IT'S NOT RETURNING. THE OWNERS 3 YEAR OLD WAS CAUGHT IN THE DOOR, AND THE OWNER HAD TO PULL HIM LOOSE. THE OTHER DOOR WAS OPENING AND CLOSING BY ITSELF. IF THE OWNER HAS THE REMOTE IN HAND AND ACCIDENTLY HITS THE REMOTE DOOR WOULD START TO CLOSE. IF SOMEONE IS IN THE DOORWAY THE DOOR IS NOT REVERSING ITSELF. THE OWNER HAS ALREADY TALKED TO THE DEALER AND THE MANUFACTURER. AND NO ONE IS WILLING TO TAKE THE TIME TO HELP TO FIX THE PROBLEM. THE DOOR CLOSED ON THE 3 YEAR OLD'S BODY AND HEAD AND THEN THE DOOR STILL DIDN'T RETURN BACK. THE VEHICLE HAS BEEN RETURNED TO DEALER FOR REPAIR 3 TIMES. WHEN THIS IS HAPPENING THE VEHICLE IS TURNED OFF.*AK
DT: THE PASSENGER SLIDING DOOR THAT GOES TO SIDE OF THE VAN NEEDED A SENSOR BECAUSE ONCE THE DOOR STARTS SLIDING, IT WON'T STOP. CONSUMER'S CHILD GOT HER WHOLE BODY CAUGHT IN IT.*AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Chevrolet Venture → · Every Venture year → · How the figures are calculated →