2004 Chevrolet Venture complaints

POWER DOOR CLOSE EVEN WHEN SOMEONE IS IN BETWEEN DOOR AND FRAM AND OPEN WITH OUT MUCH EFFORT BY THE HANDLE ON DOOR. I CALLED GM CUSTOMER SERVICE LINE ABOUT MY COMPLAINT AND WAS TOLD THERE WASN'T A RECALL. I TOLD THEM ABOUT THE RECALL AT FIRST THEY SAID THERE WASN'T A RECALL ON THE VENTURE VANS AGAIN. AFTER ABOUT A FEW DAYS OF BEING TOLDT THAT THE RECALL DIDN'T EXIST. I CALLED NHTSA AND YOUR CUSTOMER SERVICE GAVE ME THE CAMPAIGN INFORMATION WHICH I GAVE TO GM CUSTOMER SERVICE. I WAS TOLD THAT I WOULD HAVE TO TAKE MY VAN TO BE CHECK BY THE GM SERVICE PEOPLE. I'M IN THE PROCESS OF DOIN CONSIDER I HAVE TO GET THE HUB BEARING AND THE SENDER SWITCH ON MY VAN FIXED FIRST. MIND YOU I HAVEN'T HAD THIS VAN A YEAR YET! I WILL HAVE TO PAY FOR GM TO CHECK, EVENTHOUGH I HAVE THE PASSENGER SIDE POWER DOOR AND THE SECOND ROW BUCKET SEATING AND MY VAN WAS TO HAD A 101 POINT INSPECTION CHECK AND CERTIFIED.

WHEN COMING TO A STOP OR SLOWING DOWN VEHICLE SHUT OFF.CONSUMER TOOK VEHICLE TO DEALER FOR SERVICE. HOWEVER, THE PROBLEM COULD NOT BE DUPLICATED.*AK

VEHICLE STALLED INTERMITTENTLY WHILE DRIVING AT ANY SPEED. DEALER INSPECTED THE VEHICLE ON THREE SEPARATE OCCASIONS, AND INFORMED THE CONSUMER THAT THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK

AUTOMATIC SLIDING DOOR ON 2004 VENTURE VAN...DOOR IS DANGEROUS. I SOMETIMES TRANSPORT OLDER PEOPLE. I HAVE HAD 2 NEAR TRAGEDIES IN THE FIRST 2 MONTHS I HAVE OWNED VEHICLE. THE LAST WAS WHEN I WENT TO THE HOSPITAL TO PICK UP A SEVERELY HANDICAPPED WIDOW WOMAN. WHEN SHE STARTED TO MAKE HER EXIT SHE SOMEHOW MUST HAVE HAD HER RIGHT HAND ON DOOR THE HANDLE AND ELBOW PART OF ARM ON SEAT WHILE DOOR WAS OPENING. I COULD NOT HOLD THE DOOR BACK BUT WAS ABLE TO PULL HER ARM FREE BEFORE IT WAS BROKEN. I REPORTED THIS TO GENERAL MOTORS AND TO THE DEALER WHERE I BOUGHT THIS VEHICLE ON AUGUST 2004. THEY BOTH TOLD ME THAT THIS IS CHARACTERISTIC OF THIS VEHICLE. *AK PE04064.*PCO *JB

WHILE DRIVING AND TURNING VEHICLE STALLED. DRIVER RESTARTED THE VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

PASSENGER SIDE MOTOR DOOR OPENS ON IT'S OWN AFTER CLOSING, OPENS HALFWAY AND CLOSES HALFWAY LEAVING THE OPERATOR TO MANUALLY OPEN OR CLOSE THE DOOR. IT HAS BECOME A SAFETY ISSUE BECAUSE ON THAT SAME SIDE IS THE CHILD RESTRAINT SEAT FOR A TODDLER OR THE CAR CAN BE STOLEN OR PROPERTY INSIDE THE CAR WHEN THE DOOR CLOSES AND REOPENS ON IT'S OWN. *NM

I WAS ON A BUSINESS TRIP IN TEXAS AND WE HAD RENTED A 2004 CHEVROLET VENTURE MINIVAN FROM HERTZ. ON THURSDAY WE WENT TO LUNCH, AND I WAS SITTING IN THE MIDDLE BENCH SEAT BEHIND THE FRONT PASSENGER. WHEN I OPENED THE DOOR TO GET OUT, THE AUTOMATIC OPENER MECHANISM ENGAGED. I WAS HOLDING THE DOOR HANDLE PULLING THE DOOR OPEN, THE AUTOMATIC OPENER PUSHED MY ELBOW INTO MY SEAT, AND THE OPENER CONTINUED TO FORCE THE DOOR OPEN. WITH MY ARM TRAPPED BETWEEN THE HANDLE AND THE SEAT, THE DOOR TWISTED MY WRIST BACK UNTIL IT BROKE ONE OF MY WRIST BONES. AFTER THAT I WAS TAKEN TO THE HOSPITAL AND TREATED. THE CAR WAS RETURNED TO HERTZ, AND HERTZ WAS NOTIFIED, AND AS FAR AS I KNOW THEY HAVE TAKEN NO ACTION. AS FAR AS I KNOW THERE IS NO CORRECTIVE ACTION THAT GM HAS TAKEN TO REMEDY THIS PROBLEM WITH THE VENTURE. *JB

THE RIGHT SIDE REAR DOOR IS EQUIPPED WITH AN AUTOMATIC POWER DOOR BUTTON TO OPEN AND CLOSE THE DOOR. RIGHT SIDE REAR DOOR CLOSED AUTOMATICALLY WITHOUT PUSHING THE BUTTON, CAUSING THE PASSENGER TO HAVE A HAND CAUGHT BETWEEN THE DOOR, RESULTING IN INJURY. CONSUMER CONTACTED THE MANUFACTURER. *AK

THE REAR OF THE VEHICLE SHAKES UNCONTROLLABLY WHEN DRIVING AT ANY SPEED. VEHICLE HAS BEEN SERVICED, AND NO DEFECTS HAVE BEEN FOUND.*AK

MY 2 YEAR OLD SON WAS EXITING THE VEHICLE AND HIT THE BUTTON TO CLOSE THE DOOR AND HE DID NOT KNOW IT. I HAD TO JUMP IN THE WAY OF THE POWER SLIDING DOOR, AND USE EXCESSIVE FORCE TO STOP THE DOOR FROM CLOSING ON HIM AND MYSELF.*AK THE POWER SLIDING DOORS ON OUR 2004 CHEVY VENTURE DO NOT STOP WITHOUT EXCESSIVE FORCE WHEN CLOSING. A CHILD OR EVEN AN ADULT CAN GET SERIOUSLY INJURED.

AUTOMATIC SLIDING DOOR ON DRIVER SIDE OPENS BY ITSELF. I WILL CLOSE THE DOOR USING THE KEYLESS REMOTE OR THE BUTTON ON THE INSIDE OF DOOR FRAME BUT DOOR WILL REOPEN. HAPPENS MULTIPLE TIMES IN A SINGLE ATTEMPT TO CLOSE DOOR. SLOPE OF VEHICLE IS NOT A FACTOR AS IT WILL REOPEN WHEN VAN IS PARKED ON EVEN GROUND. COLD WEATHER MAY BE FACTOR. THERE IS ALWAYS A LOUD "KACHUNK" AS I ASSUME THE MECHANISM IS TRYING TO WORK. TO FINALLY GET IT TO STOP REOPENING IN SINGLE INCIDENT, I WILL ENGAGE THE LOCK OR WILL TURN OFF AUTOMATIC OPTION. HAVE MADE NUMEROUS CALLS TO DEALER AND HAVE TAKEN VAN IN TWICE TO BE INSPECTED. EACH TIME MECHANICS ARE NOT ABLE TO DUPLICATE PROBLEM AND END UP "CLEANING" THE TRACK AND ADJUSTING STRIKER. I AM CONCERNED THAT THE DOOR IS NOT LATCHING PROPERLY AND MAY POSE DANGER OF INJURY TO MY SMALL CHILDREN IN ACCIDENT.*AK

WE RENTED A 2004 CHEVY VENTURE MINIVAN FROM AVIS AT PHILA AIRPORT. THE MINIVAN COMES EQUIPPED WITH A REMOTE-CONTROLLED POWER SLIDING DOOR ON THE PASSENGER SIDE. WE WONDERED IF THE DOOR HAD AN AUTO-REVERSE TO PREVENT IT FROM CLOSING ON SOMETHING. WE COULD IMAGINE THAT WITH THE REMOTE CONTROL, SOMEONE ON THE DRIVER SIDE OF THE VAN OR INTHE DRIVER'S SEAT COULD CLOSE THE DOOR WITHOUT SEEING THAT THERE WAS A CHILD, FOR EXAMPLE, SITTING OR LYING ACROSS THE DOORWAY. SO WE DECIDED TO TEST IT. WE HELD A 1/2 INCH THICK STICK AGAINST THE DOORFRAME AND CLOSED THE DOOR WITH THE REMOTE. IF THERE IS AN AUTO-REVERSE, IT DID NOT OPERATE! THE DOOR CLOSED ON THE STICK WITH SUCH FORCE THAT IT PULLED THE STICK OUT OF THE TESTER'S HAND AND CRUSHED THE STICK AGAINST THE DOORFRAME. IMAGINE WHAT IT WOULD DO TO A CHILD'S HAND OR LEG! OR NECK, GOD FORBID! WHAT IS THIS MINIVAN DOING ON THE MARKET????*AK

THE AUTOMATIC REVERSE SAFETY FEATURE OF BOTH POWER SIDE SLIDING DOORS REQUIRES EXCESSIVE FORCE TO ACTIVATE. THIS RESULTS IN POTENTIAL SERIOUS INJURY TO SMALL CHILDREN, WEAK ADULTS OR SENIOR ADULTS UNABLE TO EXERT ENOUGH FORCE TO ACTIVATE THE REVERSING MECHANISM. COMPARE EFFORT REQUIRED TO THIS SAFETY FEATURE IN TYPICAL HOME GARAGE DOORS OR THE HONDA ODYSSEY FOR EXAMPLE. *JB

I HAVE A 2004 (BOUGHT NEW) CHEVY VAN. WE STOPPED ON DAY AND THE BACK WHEEL WAS SMOKING. WE CALLED THE DEALER AND TOOK IT IN TO BE CHECKED AND THEY TOLD US THAT THE BACK BRAKES HAVE NEVER BEEN ATTACHED. WE WERE RUNNING ONLY ON FRONT BRAKES. WE JUST CAME BACK FROM A TRIP AND TO THINK WE COULD HAVE BEEN KILLED. I WAS FURIOUS THAT SUCH A THING COULD HAPPEN. THEY DID ATTACH THE BACK BRAKES AND I FEEL THAT SINCE WE WERE RUNNING ON ONLY FRONT BRAKES, THAT THE FRONT BRAKES SHOULD BE REPLACED BY THEM.*AK

THE DRIVER'S DOOR OPENED AND CLOSED ON ITS OWN WHILE THE VEHICLE WAS IN MOTION. TWO DIFFERENT DEALERS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK *JB

WHILE ATTEMPTING TO INSTALL THE CHILD SEAT INTO A NEW VEHICLE THE BASE SEPARATED FROM THE SEAT. THE CHILD WAS NOT INJURED.*AK *NM

ON JULY 8-15, 2004 I RENTED A 2004 CHEVROLET VENTURE FROM HERTZ RENTAL AT THE SAN DIEGO AIRPORT. WE LOADED 4 SMALL CHILDREN, AGES 1-5 YEARS OLD INTO THE VAN. AS WE WERE STRAPPING ALL OF THEM INTO THEIR CAR SEATS, MY 3 YEAR OLD PUSHED A BUTTON THAT WAS JUST INSIDE THE AUTOMATIC SLIDING DOOR, ON THE PASSENGER SIDE OF THE VEHICLE. THIS BUTTON WAS TO OPEN AND CLOSE THE AUTOMATIC DOOR, AND THE DOOR BEGAN TO CLOSE WITH MY SON STANDING AT THE PART OF THE SLIDING DOOR THAT LATCHES (THE FORWARD MOST PART OF THE DOOR). AS THE DOOR HIT HIS BODY AND DID NOT STOP, ONE OF THE ADULTS INSIDE OF THE VAN PULLED HIM INTO THE VAN AND TO SAFETY. THE DOOR WAS NOT GOING TO STOP AND WOULD HAVE INJURED HIM. A DAY LATER, MY BROTHER WAS STRAPPING MY SON INTO HIS CAR SEAT AND SOMEONE ACCIDENTLY PUSHED THE AUTO DOOR CLOSE THAT WAS ON THE KEY CHAIN. AGAIN, THE DOOR BEGAN TO CLOSE AND DID NOT STOP FOR MY BROTHER (WHO IS A 6 FOOT 3 INCH MAN), AND HE HAD TO JUMP OUT OF THE WAY. WE WERE VERY CONCERNED FOR THE SAFETY OF OUR CHILDREN AND WERE VERY CAREFUL THE REMAINDER OF OUR WEEK LONG RENTAL. HOWEVER, WE ARE VERY CONCERNED THAT ANOTHER CHILD, OR ADULT, IS GOING TO BE INJURED IN THIS VAN'S AUTOMATIC SLIDING DOOR. WE WERE CURIOUS JUST HOW FAR THE DOOR WOULD GO BEFORE IT WOULD BOUNCE BACK OPEN SO WE PUT A STUFFED ANIMAL IN THE DOOR AND HIT THE AUTO DOOR CLOSE BUTTON. I HAVE TO SAY, THE STUFFED ANIMAL DID NOT FARE WELL. WE ALSO PUT A LARGE CARROT AND A BANANA IN THE DOOR, IN AN ATTEMPT TO SIMULATE A SMALL CHILD'S

THE SLIDING DOOR DOESN'T STAY LOCKED IN THE OPEN POSITION, EVEN IF THE VEHICLE IS ON A FLAT SURFACE. THIS ALMOST RESULTED IN A TODDLER BEING CRUSHED BETWEEN THE DOORS. THE DEALERSHIP WAS CONTACTED AND INDICATED THAT A SLIDING DOOR ATTACHMENT NEEDED TO BE TIGHTENED. *AK THE PASSENGERS LEFT SLIDING DOOR WOULD NOT LOCK IN PLACE. *SC *JB

WHILE CONSUMER'S HAND WAS PLACED ON THE INSIDE OF VEHICLE AUTOMATIC POWER SLIDING DOOR CLOSED, JAMMING CONSUMER'S HAND. THIS WAS A RENTAL CAR. *AK

ENGINE BEGAN TO OVERHEAT.... COOLANT WAS WAY DOWN, OVERHEATING CONTINUED WHEN COOLANT ADDED... VEHICLE WAS TAKEN TO REPAIR SHOP. *LA

DESIGN FLAW IN 2004 CHEVROLET VENTURE.*MR THE CONSUMER RENTED THE VAN FOR A VACATION. WHEN THE CONSUMER CHILD OPENED THE POWER SLIDING DOOR HIS ELBOW BECAME STUCK IN THE SEAT AND HE COULD NOT REMOVE HIS HAND FROM THE DOOR HANDLE. THE DOOR CONTINUED TO OPEN AND HYPER-EXTENDED HIS RIGHT WRIST. THE CHILD HEAR A FEW SNAPS AND THEN WAS ABLE TO MOVE AWAY FROM THE DOOR. THE CHILD SUSTAINED A BROKEN WRIST. THE CONSUMER BELIEVES THIS DOOR IS POORLY DESIGNED. *NM

2004 CHEVROLET VENTURE VAN. WHILE STOPPED IN A PARKING LOT, MY FOURTEEN YEAR OLD SON OPENED THE PASSENGER SIDE AUTOMATIC SIDE DOOR USING THE INTERIOR HANDLE. HE KEPT HIS HAND ON THE HANDLE WHILE IT WAS OPENING. HIS ARM (ELBOW) BECAME STUCK IN THE SEAT AND HE COULD NOT REMOVE HIS HAND FROM THE DOOR HANDLE WHILE THE DOOR WAS OPENING. THE DOOR CONTINUED TO OPEN AND HYPER-EXTENDED HIS RIGHT WRIST. HE HEARD A COUPLE SNAPS AND FOUND A WAY TO MOVE AWAY FROM THE DOOR. HES NOW WEARING A CAST. WE TOOK HIM TO A LOCAL HOSPITAL AND X-RAYS INDICATED THAT HE FRACTURED HIS RIGHT WRIST.*AK PE04064.PCO

CONSUMER'S ARM BECAME TRAPPED IN THE AUTOMATIC SLIDING DOOR OF VEHICLE.*MR THE CONSUMER COULD NOT REMOVE HER ARM FAST ENOUGH OR STOP THE DOOR FROM OPENING. AS A RESULT THE CONSUMER'S ARM WAS BROKEN NEAR THE WRIST. (RENTAL VEHICLE). *NM PE04064.PCO *TC *JB

WHILE DRIVING THE VAN WILL STALL AND CUT OFF COMPLETELY. IT NEEDS TO BE PUT INTO PARK AND RESTARTED. IT HAS JUST RECENTLY STARTED TO ACCELERATE IN A QUICK MANNER, AND LETS OFF OF ACCELERATION WITHOUT CONSUMER PUSHING GAS PEDAL. *AK