Page 9 of 9 · complaints 401–431 of 431

2015 Chevrolet Suburban complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Unknown or Other5 injured
Filed Feb 16, 201613,500 milesMI

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING BETWEEN 35 AND 55 MPH, THE OCCUPANTS IN THE VEHICLE ENDURED MIGRAINES, VERTIGO, NAUSEA, VOMITING, AND EAR POPPING. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES WHERE IT WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 13,500.

Unknown or Other
Filed Feb 10, 2016900 milesNY

VIBRATION AT ALL DIFFERENT SPEEDS. FEEL IN SEAT AND STEERING WHEEL. ALSO FEELS LIKE THE BACK WINDOW IS OPEN. MAKES ME NAUSEOUS AND DIZZY. HAD RING AND PINION REPLACED. TIRES CHANGED AND BALANCED TWICE. NOTHING IS HELPING. BOUGHT DEC 31ST 2015. IN SHOP FOR 25 DAYS. OWNED FOR 5 WEEKS

Electrical System
Filed Jan 4, 201610,000 milesNY

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE ENGINE STALLED. THE ANTI-THEFT DETERRENT WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Service BrakesCrash1 injured
Filed Jan 4, 201646,000 milesNY

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE VEHICLE ACCELERATED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING FAILED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD, NECK, BACK AND WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

Unknown or Other
Filed Jan 3, 2016WI

SOUND BUFFETING IN WHEN TRAVELING 40-45 MPH. I HAVE READ THAT IT MAY HAVE TO DO WITH THE ROOF SEPARATING FROM THE ROOF BOWS. IS THIS JEOPARDIZING MY FAMILY'S SAFETY? IT ALSO CAUSES DISCOMFORT WHILE DRIVING. THIS SEEMS TO BE EXTREMELY WIDESPREAD; FOX NEWS AND USA TODAY HAVE RELEASED STORIES WHICH MEANS A LARGE PERCENTAGE OF VEHICLES ARE HAVING THESE ISSUES. A RECALL NEEDS TO BE ISSUED. NOW THAT GM AND NHTSA ARE PUBLICALLY AWARE, RESPONSIBILITY FOR ANY SAFETY VIOLATIONS ARE IN THERE HANDS.

Structure › Body
Filed Dec 26, 2015CA

ROOF WILL NOT REMAIN ATTACHED TO THE ROOF BOWS. THIS CAUSES BUFFETING SIMILAR TO A WINDOW BEING DOWN WHEN ALL ARE UP. THE RESULTS SPAN FROM ANNOYING TO PAINFUL. ALSO THE VEHICLE EXHIBITS LOUD BOOMING NOISES OVER ROUGH PAVEMENT THAT IS NOT PREVALENT WHEN THE ROOF IS SECURED. THE DEALER REPAIRED AND REATTACHED THE ROOF BOWS BUT THE REPAIR ONLY LASTED ABOUT 2 MONTHS AND A 1000 MILES. THE DEALER HAS STATED THEY HAVE DONE ALL THAT THEY CAN. IF THE VEHICLE WAS CRASH TESTED WITH THE ROOF ATTACHED TO THE SUPPORT BOWS THEN IT SEEMS THAT A ROOF THAT HAS DETACHED COULD BE LESS SAFE TO UNSAFE SINCE BOW COLLAPSE AND TRAJECTORY DURING A ROLLOVER WILL BE ALTERED. A FURTHER ISSUE IS THAT WHEN THE ROOF BOW BEHIND THE SUNROOF DETACHES, THE ROOF LIFTS AND THIS CAN CAUSE LEAKING. AS CAN BE SEEN IN THE PICTURES, ONE SHOWS THE FORWARD SUNROOF TO ROOF INTERFACE WHICH IS VERY UNIFORM. THE REAR SURFACE AS LIFTED IN THE MIDDLE AND WILL GET HIGHER WITH TIME. THE THIRD PICTURE SHOWS THE ARC IN THE ROOF

Suspension
Filed Dec 16, 2015500 milesFL

TIRE VIBRATION 40-45 MPH AND 64 + REPLACED BOTH REAR TIRES ALL 4 SHOCKS REPROGRAM RIDE CONTROL, TRANSMISSION NOT SHIFTING WHEN COMING OUT OF A TURN AND PASSING, REAR END NOISE, MIRRORS NOT REMOVING CONDENSATION 7.5 MIN ON LEFT, 2 MIN ON RIGHT. NOISE COMING FROM SUNROOF AFTER RAIN SOUNDS LIKE BUBBLES, DVD SCREEN RATTLE BEHIND DRIVER, AIR NOISE COMING FROM AROUND DRIVERS AND PASSENGERS WINDOWS, THESE ARE ONGOING PROBLEMS.

Power Train
Filed Dec 14, 2015147,000 milesNY

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE TRANSMISSION FAILED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED BUT THE DETAILS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

Structure › Body
Filed Nov 4, 201511,444 milesGA

THE DRIVERS FRONT DOOR VERTICAL TRIM IN COMING OFF AND CATCHING IN THE WIND. CREATES A LOUD WIND NOISE WHEN GOING DOWN THE ROAD. THE PIECE WILL NOT SNAP BACK INTO PLACE.

Service Brakes
Filed Oct 30, 2015213,000 milesTN

WHILE DRIVING ON A HIGHWAY, THE ABS & BRAKE WARNING LIGHTS ELIMINATED. IT WAS DETERMINED THAT THE ISSUE WAS THE EBCM BRAKE CONTROLLER MODULE THAT HAD FAILED CAUSING THE ASSOCIATED ABS BRAKE PUMP TO RUN CONTINUOUSLY, THUS DESTROYING IT. THE MODULE AND PUMP ARE LOCATED ON THE FRAME APPROX. BELOW THE DRIVERS SET. DEALER'S ESTIMATED COST TO REPAIR $1,200. AT THE TIME OF THE INCIDENT THE EBCM MODULE WAS ON BACK ORDER AND THE DEALER COULD NOT CORRECT THE ISSUE. I HAD TO BUY A REFURBISHED MODULE AND A NEW PUMP TO SOLVE THE ISSUE.

Service BrakesCrash
Filed Oct 4, 201511,500 milesIL

WHILE BRAKING AT A LOW SPEEDS (20-25 MPH) MY TRUCK SURGED FORWARD. THIS SUDDEN ACCELERATION IN SPEED HAS CAUSED TWO (2) ACCIDENTS.

Engine
Filed Sep 28, 20152,052 milesTX

WE HAVE MULTIPLE PROBLEMS WITH OUR NEW SUBURBAN. AFTER TRAVELING SLOWLY OR COASTING IN TRAFFIC, WHEN I TRY TO ACCELERATE THE VEHICLE WON'T GO AND WHEN IT FINALLY DECIDES TO GO IT SHUDDERS AND VIBRATES BADLY, IT ALSO DOES THIS FROM A COMPLETE STOP, BEEN TO THE DEALER 2 TIMES SO FAR THIS AND THE LAST TIME THEY TOLD ME "IT IS A NORMAL CHARACTERISTIC OF VEHICLE". IT IS A VERY BAD ONE AND IT WILL CAUSE A WRECK! THE RADIO DISPLAY FLICKERS ALL THE TIME EVEN WHEN BACK UP CAMARA IS ON, GM HAS NO FIX FOR THIS YET EITHER! THE VEHICLE STICKER SAYS IT HAS HEATED/AC SEATS, IT DOESN'T HAVE A/C SEATS, THEY ARE AIRRATED FROM THE AIR IN VEHICLE, THAT WAS A TOTAL MISREPRESENTATION OF THE PRODUCT ON THE SALES STICKER. GM REP HAD US TEST DRIVE ANOTHER SUBURBAN AND WE DROVE 3 DIFFERENT ONES AND NOT ONE OF THE OTHERS DID THE THINGS OUR DOES. WHEN WE INFORMED GM OF THIS THEY SAID SORRY WE DON'T QUALIFY FOR A BUYBACK/REPLACEMENT. GM DOESN'T CARE TO HELP AND ITS THEIR VERY EXPENSIVE PRODUCT. I HOPE NO ONE DIES OR IS INJURED FROM THE HESITATIONS THAT GM KNOW THESE VEHICLES HAVE THAT IS 0.7 SECONDS BEFORE THE VEHICLE WILL ENGAGE OR REENGAGE WHEN EXCELERATING FROM A SLOW ROLL OR A COMPLETE STOP.

Service Brakes
Filed Sep 21, 20153,000 milesGA

\THE ACCELERATOR PEDAL AND BRAKE PEDAL ARE SEPARATED BY 1-1/4 INCHES. AT REST, THE BRAKE PEDAL IS ABOUT 1/2 INCH HIGHER THAN THE ACCELERATOR PEDAL. WHEN DEPRESSED, THE BRAKE PEDAL IS 1 INCH LOWER. IT IS VERY EASY TO MOVE YOUR RIGHT FOOT FROM THE ACCELERATOR TO DEPRESS THE BRAKES AND NOT BE FAR ENOUGH OVER TO AVOID ALSO DEPRESSING THE ACCELERATOR AT THE SAME TIME. THERE IS 4 INCHES OF SPACE BETWEEN THE ACCELERATOR PEDAL AND SIDE OF THE CAR BODY ON THE RIGHT SIDE. THIS IS PLENTY OF ROOM TO RELOCATE THE ACCELERATOR PEDAL TO THE RIGHT, PERHAPS SO THAT THERE IS THE WIDTH OF A MAN'S SHOE SOLE BETWEEN THE TWO PEDALS.

Suspension
Filed Sep 8, 201530,120 milesNY

WHEN DRIVING OVER A POTHOLE OR SMALL BUMP, THE SUSPENSION SEEMS TO LET GO AND THE CAR JUMPS VERY ABNORMALLY. WE ONLY HAD 30K MILES AND I BELIEVE THIS IS A SUSPENSION PROBLEM. THE SHOCKS MAKE A LOT OF NOISE WHEN WE GO TOWARDS A POTHOLE. WE WENT TO THE DEALERSHIP TO COMPLAIN ABOUT THE SHOCKS AND THEY SAID THERE WAS NO PROBLEM WITH THE SHOCKS. SOON AFTER, I HAD TO CHANGE THE FRONT LEFT SHOCK BECAUSE THE SERVICE DEPARTMENT SAID IT WAS LEAKING. THEY DID NOT NOTICE THIS IN THE BEGINNING AND SUDDENLY MADE ME PAY $650 TO CHANGE THE FRONT LEFT SHOCK. RECENTLY, I HAD TO GO CHANGE MY RIGHT SHOCKS AND PAY FOR THAT TOO, ANOTHER $700 DOLLAR SERVICE. IT IS UNACCEPTABLE TO HAVE BOTH OF MY FRONT SHOCKS CHANGED WITHIN 1 AND 1/2 YEAR. I AM NOT THE ONLY ONE WHO HAS BEEN HAVING THESE PROBLEMS, SEVERAL OF MY FRIENDS HAVE ALSO HAD THIS PROBLEM WITH THIS MODEL. WE HAVE ALL SENT FORWARD A COMPLAINT FOR THE NOISE AND SUSPENSION PROBLEMS. I BELIEVE IT CAN BE UNSAFE IN THE FUTURE IF IT IS NOT TAKEN CARE OF. THE STEERING WHEEL MAKES A LOT OF CLINKING NOISE WHEN TURNING. WE WENT TO THE DEALERSHIP AND HAD TO REPLACE THE STEERING WHEEL COLUMN WITHIN A MERE 20K MILES. THE DEALERSHIP DID NOT SEE ANY PROBLEM WITH THE SHOCKS OR STEERING WHEEL. WE CURRENTLY STILL HEAR A CLINKING NOISE, AS IF SOMETHING IS BROKEN ON THE INSIDE. MY WARRANTY IS OVER NOW AND THIS NEEDS TO BE FIXED. THIS SHOULD NOT BE A PROBLEM FOR A CAR THIS NEW AT ALL. IT IS UNACCEPTABLE AND I SHOULD NOT HAVE TO GO TO A DEALERSHIP AND WASTE TIME AND

Fuel/Propulsion System
Filed Aug 17, 201515,063 milesTX

I FELT A SHUTTER TIME TO TIME AT START UP, AND WOULD FEEL LIKE THE WHEEL WOULD GRIP ON HARD TURNS BACKING UP, WAS LIKE THIS FOR A COUPLE OF DAYS. FILLED TANK & DROVE OUT OF TOWN, AT DESTINATION NOTICED LEAKAGE UNDER CAR, UNDER DRIVE SEAT. THOUGHT IT MIGHT BE CONDENSATION. VEHICLE SAT FOR 2 HRS., NO LEAKAGE VISIBLE AT START UP, AFTER STARTING VEHICLE NOTICE LEAKAGE BEGAN AGAIN AND THIS TIME AT A LARGER VOLUME, COULD SMELL THE FUEL. CALLED DEALERSHIP THEY PICKED IT UP ON TOW TRUCK, WHEN BACK END WAS LIFTED, A SIGNIFICANT AMOUNT POURED OUT FROM UNDER CAR. WAS TOLD THAT THE FUEL HOSE/FUEL PUMP HAS THE CAUSE DUE TO RUBBING. FIRST 3 WEEKS WAS TOLD PART WAS ON BACKORDER, THEN THAT IT WAS GOING TO BECOME A RECALL AND THAT THE PART NEEDED TO BE REDESIGNED AND THAT THERE WAS NO IMMEDIATE TIME FRAME FOR VEHICLE RETURN. I HAVE BEEN DRIVING A DEALERSHIP LOANER FOR 2 MONTHS NOW. DEALERSHIP ASKED IF THEY CAN "CRAFT" A PATCH TO GET MY VEHICLE OUT OF THE SHOP. I DENIED THIS, CONSIDERING I DON'T KNOW WHAT THE LEGALITIES WILL BE. VERY DISAPPOINTED IN CHEVY, THIS IS MY 3RD SUBURBAN/TAHOE AND I'M CONSIDERING FILING LEMON LAW.

Seats
Filed Jul 24, 20153,500 milesKS

WHILE MAKING TURNS AT VARIOUS SPEEDS, THE SEAT BEGAN TO WIGGLE AND VIBRATE. FOUND THAT THE DRIVER'S SEAT BRACKET WAS BROKEN. REPLACED UNDER WARRANTY AND WITHIN A FEW MONTHS, THE PASSENGER SEAT FRAME WAS BROKEN AS WELL. WITHIN ANOTHER FEW MONTHS, THE DRIVER'S SEAT FRAME WAS BROKEN ONCE AGAIN AND WAS REPLACED TODAY. GM NEEDS TO FIGURE OUT THE ISSUE AS WE ARE TIRED OF HAVING WORK DONE ON A BRAND NEW VEHICLE THAT IS VERY EXPENSIVE. WE HAVE ALSO HAD THE ISSUE WITH THE WATER COMING THROUGH THE ROOF AT THE SEAT BELT LOCATIONS.

Seat Belts
Filed Jul 24, 201524,000 milesTX

BACK PASSENGER SIDE SEAT BELT(BENCH EXTREME BACK) WOULD NOT RETRACT. A CHILD WAS TRAPPED(12 YR OLD) IN THE BACK SEAT OF THIS NEW 2015 SUBURBAN SUV. THE SEAT BELT WAS SOMEHOW WRAPPED ALONG THE STOMACH AND HOOKED ON THE SEAT, WHILE TAKING OUT THE BELT, IT WAS STUCK AROUND THE STOMACH TIGHTLY AND WOULD NOT RETRACT BACK. IT WAS SO TIGHT AROUND THE STOMACH AND CHILD COULD NOT BREATH PROPERLY. I THINK THIS IS DESIGN MALFUNCTION WHERE THE SEAT BELTS WOULD NOT RETRACT. THERE WAS ANOTHER SEAT BELT IN THE SAME CAR WHICH WAS COMPLETELY OUT OF THE SEAT BELT WINDING SYSTEM, THIS WOULD NOT RETRACT AT ALL. THIS CAR WAS TAKEN FROM A NATIONAL RENT A CAR CENTER.

Structure › Body
Filed May 1, 2015WA

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FRONT SPOILER WAS TOO LOW CAUSING IT TO ENCOUNTER THE GROUND WHEN DRIVING. THE VEHICLE WAS TAKEN TO A DEALER, WHO ADJUSTED THE SPOILER BUT THE FAILURE RECURRED DUE TO THE LOCATION THE SPOILER WAS RE-POSITIONED. THE CONTACT MENTIONED THAT THE FRONT SPOILER CONTINUED TO FRACTURE ESPECIALLY WHEN DRIVING OVER AN UNEVEN PAVEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 6/18/15*CN

Steering
Filed Apr 8, 2015700 milesDE

TL*THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE MAKING A TURN IN EITHER LEFT OR RIGHT, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 700.

Suspension
Filed Mar 25, 20151,350 milesMD

VEHICLE IS CREATING A BUFFETING, PRESSURE SOUND AND SENSATION AT LOW TO MID RANGE SPEEDS. CREATING HEADACHE, DIZZINESS AND STRAIN. *TR

Power Train
Filed Mar 24, 20151,750 milesMA

WHEN DRIVING THE 2015 SUBURBAN WE EXPERIENCE AN AWFUL EAR PRESSURE AND VIBRATION. THE CAR IS NOT DRIVABLE AND IS CAUSING HEADACHES AND VERTIGO. THE PROBLEM IS KNOWN BY SERVICE TECHS AND GM. THEY BELIEVE THERE IS A PROBLEM WHEN THE CAR TRANSITIONS FROM V8 TO V4. THERE ARE MULTIPLE FORUMS ONLINE REGARDING THE ISSUE. GM HAS NOT ISSUED A FIX AS OF YET. FROM WHAT I HAVE READ, THE PROBLEM IS FOUND IN 2015 SUBURBANS, ESCALADES, AND YUKON XLS. WE PURCHASED THE VEHICLE WITH 1750 MILES ON IT. AFTER PUTTING 500 MILES ON IT, WE CANNOT WAIT TO GET RID OF IT, AND HAVE ATTEMPTED TO INITIATE A BUYBACK PROCEDURE WITH GM. *TR

Engine
Filed Mar 23, 20153,500 milesCA

THE VEHICLE HAD APPROXIMATELY 3500 MILES WHEN RETURNED TO DEALERSHIP. THE PRIMARY ISSUE WAS "RUNNING ROUGH." THE VEHICLE WAS IN THE REPAIR SHOP OVER FIVE WEEKS. IN THREE INCIDENTS PICKED UP THE VEHICLE WHEN IT WAS SUPPOSEDLY FINE. WITHIN MINUTES THE CECILE STALLED AND STARTING TO SHUTTER. WARNING INDICATORS INCLUDE ENGINE AND TRANSMISSION SYSTEM, EMISSION SYSTEM, STABILITRACK STABILITY CONTROL SYSTEM, AND ANTILOCK BRAKING SYSTEM. VEHICLE UNSAFE TO DRIVE. THE 2015 SUBURBAN WAS NEWLY DESIGNED. REPAIR BULLETINS WERE ISSUED. VEHICLE RECENTLY PICKED UP AND STILL "RUNS ROUGH." THE VEHICLE HANDLES DIFFERENTLY AS IT SHIFTS FROM V4 TO V8 (FUEL ECONOMY DESIGN) WHEN SLOWING. THIS MAKES THE VEHICLE HANDLING INCONSISTENT DEPENDING WHAT MODE IT IS OPERATING AND CAN BE UNSAFE. OTHER POTENTIAL SAFETY ISSUES WHEN RAINING, THE REAR CAMERA (BACKUP) IS NOT FUNCTIONAL. ALSO, WHEN STARTING IN REVERSE, THERE IS AN EXTENDED PERIOD THE "COMPUTER IS LOADING" AND THEIR IS NO INPUT ALTHOUGH YOUR BACKING UP. IN ESSENCE, THE REAR BACKUP WARNING SYSTEM IS NOT FUNCTIONAL. *TR

Visibility/Wiper
Filed Mar 15, 20155,359 milesGA

WHILE DRIVING NORTH ON INTERSTATE 75 WHEN I WENT UNDER THE BRIDGE UNDER PASS SOME HIT MY WINDSHIELD & HAS CRACKED IT AND THE CRACK IS MOVING. *TR

Steering
Filed Mar 8, 20156,000 milesTX

FAULTY STEERING COLUMN WAS BEEN REPLACED IN OCTOBER 2014 (AT APPROX. 6000 MILES) AND AGAIN IN MARCH 2015 (AT APPROX 12,500 MILES). *TR

Power Train
Filed Mar 3, 20152,000 milesCA

THIS VEHICLE HAS A PUSH BUTTON START/STOP. YOU CAN STOP THE VEHICLE WHILE IT IS IN GEAR, AND IF YOU GET OUT THE VEHICLE CAN JUST ROLL AWAY. THIS HAS NEARLY CAUSED 2 SERIOUS ACCIDENTS, ONCE IT ROLLED BACKWARDS, NARROWLY MISSING A PEDESTRIAN, ANOTHER TIME FORWARDS INTO A CAR IN FRONT. GM NEED TO RECTIFY THIS ASAP. *TR

Air BagsCrashFire1 injured
Filed Feb 26, 201536,000 milesCA

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE COMING TO A STOP IN TRAFFIC, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT SMOKE CAME OUT OF THE SIDE AIR BAGS, BUT THEY FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

Electrical SystemCrash
Filed Jan 18, 20157,000 milesOH

I RECEIVED A PHONE CALL THRU THE INTEGRATED BLUETOOTH SYSTEM IN THE VEHICLE. AFTER I DISCONTINUED THE CALL VIA STEERING WHEEL CONTROLS THE DRIVERS INFORMATION CENTER REMAINED IN CALL MODE AND WOULD NOT CHANGE EVEN AFTER MY PASSENGER VERIFIED ON MY PHONE THE CALL WAS ENDED. AFTER ABOUT THREE MINUTES THE DRIVERS INFORMATION CENTER RETURNED TO SPEEDOMETER MODE. ABOUT 10 MINUTES LATER I WAS BACKING INTO THE PARKING SPACE NEXT TO A OFFICE BUILDING AND THE BACKUP CAMERA AND RADAR, DRIVERS INFORMATION CENTER RADAR DISPLAY, AND THE SEAT VIBRATION SAFETY FEATURES ALL FAILED. WHILE I WAS WATCHING THE OUTSIDE MIRROR LOOKING AT THE PARKING BLOCK AND TO MAKE SURE I WAS BETWEEN THE LINES OF THE PARKING SPOT ALL OF THE SAFETY EQUIPMENT LISTED FAILED AND I HIT THE BUILDING WITH MY CAR CAUSING MINIMAL DAMAGE (MOST DAMAGE WAS DONE TO THE FACTORY COLOR MATCHED HITCH COVER) TO THE VEHICLE BUT CAUSED DAMAGE TO THE OFFICE BUILDING ( HITCH COVER IMPRESSION IN THE WOOD SIDING ABOUT HALF INCH DEEP). THE CENTER DASH SCREEN FOR THE BACKUP CAMERA REMAINED IN NAVIGATION MODE AND THE DRIVERS DISPLAY REMAINED IN SPEEDOMETER MODE WHILE IN REVERSE. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP AFTER THE OCCURRENCE THEY COULD NOT DUPLICATE THE PROBLEM AND TOLD ME THAT IT WAS MY FAULT THAT I BACKED INTO THE BUILDING AND NOT TO RELY ON THE SAFETY EQUIPMENT THAT I PAID GOOD MONEY FOR. *TR

Fuel/Propulsion System
Filed Jan 13, 20151,000 milesNY

SINCE PURCHASING THIS VEHICLE IN JULY OF 2014 IT HAS BEEN BACK AT THE DEALER SEVERAL TIMES FOR THE TIGHTEN GAS CAP LIGHT & THE CHECK ENGINE LIGHT. EVEN IF GAS HASN'T BEEN PUT INTO THE CAR FOR SEVERAL DAYS THE LIGHT JUST COMES ON AND SOON AFTER THE CHECK ENGINE LIGHT COMES. *TR

Electrical System
Filed Dec 31, 2014282 milesGA

I PURCHASED A BRAND NEW 2015 CHEVROLET SUBURBAN LT ON DECEMBER 20, 2014 AND BY DECEMBER 23, 2014, THERE WAS A MAJOR WATER LEAK ABOUT THE DRIVER VISOR AND HEADLINER AND EQUIPMENT FAILURES. I NOTICED THAT THE GPS, COMPASS, ONSTAR AND MYLINK WERE NO LONGER WORKING. AS OF DECEMBER 31, 2014, I STILL DO NOT HAVE MY SUBURBAN BACK AND I HAVE BEEN TOLD THAT PART IS NOT AVAILABLE IN THE US. *JS

Engine
Filed Dec 30, 20141,400 milesNJ

THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ENGINE STARTS TO RUN ROUGH AND JUST BEFORE YOU COMPLETELY STOP IT STALLS OUT. THIS HAS HAPPENED AT LEAST SEVNE TIMES ON A 1400 MILE TRIP. IT EVEN HAPPENS WHEN YOU COME TO A STOP BEHIND OTHER CARS. YOU CAN PUT IT IN PARK OR NEUTRAL AND THE VEHICLE WILL RESTART. *JS

Power Train
Filed Sep 16, 20141,000 milesMD

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AFTER SHUTTING OFF AND EXITING THE VEHICLE, IT ROLLED AWAY. THE CONTACT WAS ABLE TO STOP THE VEHICLE BEFORE A CRASH OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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