Page 6 of 9 · complaints 251–300 of 431

2015 Chevrolet Suburban complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Service Brakes
Filed Dec 30, 201861,000 milesMO

INTERMITTENT HARD BRAKE PEDAL AND NO BRAKES DRIVING SLOW SPEEDS IN STOP-AND-GO TRAFFIC ON I70 DRIVING DOWNHILL OUT OF THE MOUNTAINS TOWARD DENVER, CO.

Service Brakes
Filed Dec 28, 201865,207 milesVA

BRAKE PUMP ASSIST WHILE BACKING UP IN A PARKING LOT AND ALMOST STRUCK ANOTHER VEHICLE. VEHICLE BRAKES OPERATED NORMALLY GOING HOME AND FAILED AGAIN WHILE BACKING INTO MY GARAGE. I HAD TO APPLY HEAVY PRESSURE WHILE BRAKING BOTH TIMES. ONLY 65K MILES

Unknown or Other
Filed Dec 28, 201861,000 milesVA

LEAK IN AC COOLANT LINE 1K MILES OVER BUMPER TO BUMPER WARRANTY. MY OWN FAULT FOR NOT PURCHASING THE EXTENDED WARRANTY

Suspension
Filed Dec 27, 2018135,000 milesKS

THE SERVICE SUSPENSION LIGHT CAM ON AND THE DEALER STATED I NEEDED ALL NEW ELECTROMAGNETIC STRUCTS AT A COST OF 4K. I ALSO KNOW 2 OTHER PEOPLE WHO HAVE THE SAME YEAR OF VEHICLE THAT THIS HAS HAPPENED TO.

Service Brakes
Filed Dec 14, 2018MN

I HAVE AND MANY INSTANTS OF NOT BEING ABLE TO STOP IN TIME OR PUSH DOWN AS HARD AS I CAN FOR BRAKES TO WORK. FELT LIKE NOTHING WORKED. SCARED THE HELL OUT OF ME. DRIVING A SUBURBAN ANY NO BRAKES REALLY COULD HURT OR KILL SOMEONE. NOT SAFE. I BROUGHT IN TO THE SUBURBAN DEALER WHERE I BOUGHT IT. THEY REPLACED THE BRAKE VACUUM PUMP. THIS SHOULD NOT HAVE HAPPENED THIS EARLY TO BE REPLACED! THIS HAPPENED TO ME SEVERAL TIMES IN CITIES STREETS WHERE I LITERALLY KEPT PUMPING THE BRAKES TO STOP. IT IS A HELPLESS FEELING I HAVE THE BILL THAT I PAID FOR THIS ERVICE TO HAVE THE BRAKE PUMP REPLACED. VERY EXPENSE

Service Brakes
Filed Dec 4, 201855,768 milesTX

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO STONEBRIAR CHEVROLET (9950 T-121, FRISCO, TX 75035, 214-446-7880) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,768.

Service Brakes
Filed Dec 3, 2018106,000 milesIN

THE BRAKES TEMPORARILY FAIL WHEN APPLYING THE BRAKE PEDAL. THE FAILURE IS MOMENTARILY AND HAPPENS WHEN THE VEHICLE IS AT A COMPETE STOP AS WELL AS AT HIGHER SPEEDS. THE BRAKE PEDAL IS SOFT WITH LITTLE TO NO RESISTANCE AND WILL GO TO THE FLOOR AND THEN IT WILL IMMEDIATELY PRESSURIZE AND IT FEELS LIKE THE ANTILOCK BRAKES ARE ACTUATING. THIS HAS HAPPENED MULTIPLE TIMES IN A DRIVE THRU AND ALSO WHEN APPROACHING A STOP AT HIGHER SPEEDS. HAVE HAD THE BRAKE SYSTEM INSPECTED TWICE AND NO PROBLEMS CAN BE FOUND.

Service Brakes
Filed Dec 2, 201859,000 milesMI

I LOOSE BRAKING WHEN GOING SLOW IN REVERSE. THE BREAK PEDDLE BECOMES HARD AND THE VEHICLE WILL NOT STOP. THIS HAS HAPPENED MANY TIMES AND ONLY IN REVERSE. THE DEALER SAID IT IS A KNOWN PROBLEM BUT WANTS $850.00 TO REPLACE THE BOOSTER. THEY SAID GM MAY REIMBURSE ME SOMETIME IN THE FUTURE. I DO NOT HAVE $850.00 AND SHOULD NOT HAVE THIS PROBLEM WITH A VEHICLE WITH LESS THE 60,000 MILES ON IT.

Service Brakes
Filed Nov 30, 201854,000 milesMA

WHEN DRIVING AT LOW SPEEDS, I.E. IN ROLLING TRAFFIC, OR IN LINE AT A DRIVE UP WINDOW OR CAR WASH, ALL BRAKE POWER IS LOST. ONLY WAY TO GET IT BACK IS TO GET RPM'S BACK UP HIGH AGAIN. SEEMS TO STRENGTHEN THE VACUUM BACK TO NORMAL. I WOULD HAVE TO PUT THE TRUCK IN NEUTRAL AND HIT GAS, THEN GO BACK TO DRIVE, AND BRAKES WOULD WORK WELL AGAIN. WITHIN ANOTHER HIT OR TWO OF THE BRAKES, PROBLEM WILL COME BACK. IT HAS HAPPENED OVER THE LAST 2+ YEARS, MANY MANY TIMES. AT LEAST 25-30 TIMES.

Service Brakes
Filed Nov 30, 201861,571 milesOH

OUR VEHICLE DID NOT BRAKE PROPERLY ON SEVERAL OCCASIONS. LUCKILY MY WIFE WAS ABLE TO HIT THE EMERGENCY BRAKE SO SHE DIDN'T GO THROUGH THE FRONT OF HER WORK. THE GARAGE ENDED UP REPLACING THE VACUUM PUMP AS IT WAS FAILING.

Service Brakes
Filed Nov 28, 201845,500 milesTN

I WAS IN CAR LINE AT MY CHILDREN'S SCHOOL WITH MY CHILDREN IN THE CAR WHEN MY 2015 SUBURBAN BEGAN TO HAVE EXTREME BRAKING ISSUES. THE BRAKE PEDAL BECAME VERY HARD TO DEPRESS AND WOULD STILL ALLOW THE VEHICLE TO MOVE FORWARD NO MATTER HOW HARD I DEPRESSED THE BRAKE PEDAL. I HAD TO USE THE EMERGENCY BRAKE AND PLACE THE CAR INTO PARK. WHEN I HAD THE VEHICLE TAKEN TO THE CHEVY DEALERSHIP THEY INDICATED IT WAS THE BRAKE VACUUM PUMP WHICH WAS ALMOST $1,000 TO REPAIR. THE CAR HAS 45K MILES AND THERE WAS ZERO EARLY WARNING TO INDICATE A BRAKE ISSUE. THIS IS HIGHLY ALARMING AND DANGEROUS ESPECIALLY IF SOMEONE DID NOT KNOW TO USE THE EMERGENCY BRAKE TO ASSIST IN STOPPING A HEAVY VEHICLE

Service Brakes
Filed Nov 28, 201836,000 milesVA

ON THREE (3) OCCASIONS, OVER A PERIOD FO A FEW WEEKS, AT LOW SPEEDS OR WHEN STOPPED, THE VEHICLE HAS DEMONSTRATED DEGRADED STOPPING POWER WHILE THE BRAKE PEDAL SEEMED VERY DIFFICULT TO DEPRESS. AFTER THE FINAL OCCASION, WHICH NARROWLY AVERTED A LOW SPEED COLLISION, AN INSTRUMENT PANEL ANNUNCIATOR WARNING TO SERVICE BRAKE ASSIST WAS DISPLAYED. THE VEHICLE HAS NOT BEEN USED SUBSEQUENTLY. IF THIS REPORT WAS SUBMITTED MULTIPLE TIMES, IT WAS BECAUSE IT APPEARED TO BE REJECTED, CITING "AN ERROR OCCURRED WHILE PROCESSING YOUR REQUEST." "REFERENCE #30.CD896783.1543450729.60A7C40"

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Nov 27, 201858,000 milesNY

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 10 MPH IN HEAVY TRAFFIC, THE VEHICLE LOST ALL BRAKING ABILITY AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO CHEVROLET 112 (2096 NY-112, MEDFORD, NY 11763) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Service Brakes
Filed Nov 27, 201860,000 milesCT

OVER THE WEEKEND MY HUSBAND WAS PARKING OUR 2015 SUBURBAN WITH APPROXIMATELY 60K MILES ON IT. WHEN HE BEGAN PULLING INTO A SPACE AND DEPRESSED THE BRAKE PEDAL THE CAR DID NOT PROPERLY RESPOND AND SLID. IT DID EVENTUALLY STOP ONCE HE STEPPED VERY HARD ON THE BRAKE PEDAL HOWEVER IT WAS SEVERAL FEET IN FRONT OF THE DESIRED PARKING LOCATION. FORTUNATELY THERE WAS NOT A CAR IN THE SPOT IN FRONT OF US. HE PROCEEDED TO TURN THE CAR OFF AND BACK ON AGAIN AND IT APPEARED TO BE WORKING UNTIL A FEW MINUTES LATER HE WAS DRIVING AT A LOW SPEED THROUGH AN INTERSECTION WHEN IT HAPPENED AGAIN. SINCE WE HAD OUR CHILDREN IN THE CAR, WE DROVE IMMEDIATELY TO THE DEALERSHIP AND AFTER A DIAGNOSIS MULTIPLE DAYS LATER, I WAS TOLD IT WAS DUE TO THE VACUUM PUMP FAILING, AN $850+ REPAIR WHICH WAS NOT COVERED UNDER WARRANTY. AFTER SEARCHING I FOUND THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES WHICH I WAS NOT AWARE OF. THE PART HAS BEEN REPLACED WITH A NEW UPGRADED PART WHICH SHOULD NOT FAIL INDICATING THAT THERE WAS AN ISSUE WITH THE ORIGINAL PUMP. GM IS NOT ACKNOWLEDGING THE PROBLEM WITH THESE PUMPS AND I WORRY IS GOING TO WAIT FOR A SERIOUS ACCIDENT TO OCCUR BEFORE THEY DO ANYTHING ABOUT IT. SPOKE WITH GM CUSTOMER SERVICE AND THEY ARE NOT WILLING TO ACKNOWLEDGE THE ISSUE. THESE CARS NEED TO BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED.

Service Brakes
Filed Nov 26, 201845,000 milesGA

AIR CONDITIONER WENT OUT UNEXPECTEDLY THIS WEEK. FRONT SEAT USB CHARGING PORTS WENT OUT AS WELL. A FEW DAYS LATER I ATTEMPTED TO STOP THE CAR BY BREAKING BUT THE BRAKES WOULD NOT ENGAGE. THE PEDAL FELT VERY HARD AS IF PRESSURE WAS ACTING AGAINST THE CARS ABILITY TO BRAKE AND STOP. I HAD TO PUSH DOWN WITH ALL MY FORCE TO KEEP THE CAR FROM CRASHING INTO ANOTHER CAR ON 1-95 IN FLORIDA. THIS OCCURRED ON NOVEMBER 21ST. I WAS ABLE TO MANAGE TO GET THE CAR BACK HOME AFTER TRAVELING FOR THE HOLIDAY BUT THE BRAKE FAILURE OCCURRED A DOZEN MORE TIMES ON BOTH THE INTERSTATE, SURFACE ROADS AND PARKING LOTS BY THE TIME WE GOT THE CAR HOME. THE BRAKE ASSIST NOTIFICATION ALSO SHOWED UP ON THE DISPLAY PANEL. MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED! THIS CAR IS ONLY 3 YEARS OLD AND IS NOT DRIVEN THAT FREQUENTLY. NO REASON I SHOULD BE HAVING THESE ISSUES. DEALER THINKS IT IS THE VACUUM PUMP. HAVING DIAGNOSED.

Service Brakes
Filed Nov 26, 201876,000 milesPA

WHILE DRIVING DOWN SLIGHT HILL IN STOP AND GO OFF-RAMP TRAFFIC, THE BRAKES BECOME VERY HARD TO PUSH AND CAR DOES NOT COME TO A COMPLETE STOP. THIS SITUATION ALSO OCCURRED A FEW TIMES IN THE PAST.

Service Brakes
Filed Nov 26, 201863,000 milesMD

THE 15 CHEVROLET SUBURBAN HAS A PROBLEM WITH THE POWER BRAKES. THE BRAKE PEDAL GETS HARD AND THE VEHICLE WILL NOT STOP AT LOW SPEED, BACKING UP OR GOING FORWARD. IN ONE INSTANCE I HAD TO USE THE TRANSMISSION AND THE PARKING BRAKE TO STOP THE VEHICLE. WHEN DEPRESSING THE BRAKE AT LOW SPEED IT LOSES PRESSURE AND BECOMES STIFF - HAMPERING THE BRAKING POWER OF THE VEHICLE, MAKING IT UNSAFE TO DRIVE MY FAMILY- WITH MY IN THE VEHICLE.

Power TrainFire
Filed Nov 26, 201877,619 milesNJ

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING 55 MPH, THE TRANSMISSION BEGAN TO SLIP. THE ENGINE REVVED AND THE VEHICLE MOVED FORWARD AS IF IT WERE IN NEUTRAL AND MADE A HEAVY, ABNORMAL RUMBLING SOUND. THE CONTACT ALSO SMELLED SMOKE AND THE VEHICLE WAS LEAKING TRANSMISSION FLUID. THE CONTACT PULLED THE VEHICLE OVER TO THE ROAD SHOULDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NEILSON CHEVROLET (1 US-46, DOVER, NJ 07801, (973) 366-1243) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, ONLY PARTS WERE REPLACED AND NOT THE ENTIRE TRANSMISSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,619.

Service Brakes
Filed Nov 26, 201889,000 milesOH

THE BRAKES BECAME EXTREMELY DIFFICULT TO DEPRESS AND REQUIRES BOTH FEET TO DEPRESS. EVEN WITH BOTH FEET ON THE BRAKE PEDAL, IT FELT LIKE THE TRUCK WAS NOT SLOWING PROPERLY. THIS HAPPENED WHEN THE ENGINE WAS AT OR NEAR IDLE IN A PARKING LOT. AFTER TURNING VEHICLE OFF AND THE BRAKE PEDAL DID NOT RESPOND AS EXPECTED. AFTER INCREASING THE RPMS THE BRAKES RESPONDED AS EXPECTED. I WAS UNABLE TO REPRODUCE THE ISSUE FOR THE DEALER.

Service Brakes
Filed Nov 23, 201852,000 milesIL

VACUUM PUMP FAILING AND THE VEHICLE WILL NOT STOP IN MOTION. THIS HAS HAPPENED SEVERAL TIMES IN BOTH DRIVE AND REVERSE AND YESTERDAY WAS THE SCARIEST WHEN THE VEHICLE WOULDN'T STOP ON A HILL IN REVERSE.

Engine
Filed Nov 23, 201820,000 milesNY

OIL CONSUMPTION IS TO MUCH

Structure › Body
Filed Nov 23, 2018NY

ANTENNA I HAVE WATER FROM THE ANTENNA ON THE TOP

Electronic Stability Control (esc)
Filed Nov 23, 201873,495 milesAZ

I RECEIVED A RECALL NOTIFICATION FROM CHEVY (RECALL NUMBER 18289) AND MY VEHICLE HAD OCCASIONALLY EXPERIENCED SOME OF THE LISTED PROBLEMS IN THE RECALL SO I IMMEDIATELY TOOK MY CAR IN TO BE SERVICED. AFTER THE THE RECALL SERVICE MY CAR SEEMED TO BE FIXED, BUT THAT ONLY LASTED A FEW DAYS. THE PROBLEM IS BACK AND EVEN WORSE THAN BEFORE. WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS THE MY CAR EXPERIENCES TEMPORARY LOSS OF POWER, THE ENTIRE ELECTRICAL SYSTEM SHORTS OUT BRIEFLY (RADIO, DISPLAY SCREEN, POWER LOCKS ALL TURN OFF/ON) AND THE WHEEL BECOMES DIFFICULT TO TURN. SINCE HAVING THE RECALL PROBLEM "FIXED", IN ADDITION TO THE ABOVE STILL HAPPENING, THE WHEEL JUST LOSES POWER STEERING (VERY DIFFICULT TO TURN) OR LOCKS UP WITHOUT ELECTRICAL LOSS AND ON TWO SEPARATE OCCASIONS ALL OF THE ABOVE HAS HAPPENED AND MY CARE STALLS MID TURN AND I HAVE TO PUT MY CAR IN PARK TO RESTART IT. I HAVE TAKEN IT TO THE DEALER AND THEY WANT TO CHARGE ME TO DIAGNOSE AND FIX ANY PROBLEMS. I HAVE ALSO PLACED A CALL TO CHEVROLET AND AM WAITING ON A RESPONSE. I AM CONCERNED AND HESITANT TO DRIVE MY VEHICLE WITH THIS SAFETY ISSUE STILL OCCURRING.

Service Brakes
Filed Nov 23, 201868,000 milesMI

THE BRAKES ON MY 2015 CHEVROLET SUBURBAN ARE INTERMITTENTLY DIFFICULT TO DEPRESS. THE FIRST TIME THIS CONDITION WAS NOTICED WAS IN JULY OF 2018 WHILE LAUNCHING MY BOAT. I WAS BACKING THE VEHICLE DOWN THE BOAT RAMP, THE BRAKE PEDDLE WAS EXTREMELY HARD TO DEPRESS. I HAD TO USE TWO FEET TO DEPRESS THE PEDDLE FAR ENOUGH TO STOP BEFORE BACKING INTO THE WATER. ADDITIONALLY, WHEN BRAKING WHILE GOING DOWN THE ROAD THE BRAKE PEDDLE IS OCCASIONALLY DIFFICULT TO DEPRESS.

Service Brakes
Filed Nov 17, 201853,000 milesTX

WHEN MOVING BRAKES BECAME EXTREMELY RESISTANT, USING BOTH FEET TO PRESS BRAKE HARD, VEHICLE WOULD NOT STOP.

Service Brakes
Filed Nov 9, 201860,000 milesMD

BREAKS WOULD NOT WORK GOING IN SLOW SPEEDS, BACKING OUT OF PARKING SPACES, OR PULLING INTO TRAFFIC SLOWLY. PRESSING ON BREAKS AND CAR NOT STOPPING, VERY SCARY!

Service Brakes
Filed Nov 5, 201872,430 milesNJ

ON MULTIPLE OCCASIONS AFTER I PUT CAR INTO MOTION AND STARTED TO DEPRESS BRAKE PEDAL, IT WAS EXTRAORDINARILY DIFFICULT TO DEPRESS AND WAS BARELY ABLE TO STOP THE VEHICLE. I WAS ON A HILL SO THIS CAUSED MY CAR TO SLIDE FORWARD BEFORE BARELY STOPPING. ON ANOTHER OCCASION THIS SAME THING HAPPENED WHEN I PUT THE CAR IN REVERSE AND PRESSED THE BRAKE PEDAL. THIS SITUATION HAS OCCURRED AT LEAST 7 TIMES OVER THE PAST YEAR WE HAVE HAD THIS VEHICLE AND IT SEEMS TO OCCURS RANDOMLY.

SteeringCrash
Filed Nov 5, 201883,298 milesNC

WHEN PULLING INTO A VISITOR PARKING SPOT AT MY CHILDREN'S SCHOOL THE STEERING OF MY CHEVY SUBURBAN 2015 BECAME STUCK IN MID TURN. IT LOCKED IN PLACE FOR A SPLIT SECOND OR TWO CAUSING MY CAR TO SCRAPE THE BUMPER OF THE CAR PARKED IN THE SPOT NEXT TO ME. WHEN THE STEERING CAME BACK IT WAS EXTREMELY LOOSE. MY VEHICLE WAS IN MOTION AND VERY LOW SPEED. I HAVE 3 CHILDREN INVOLVED WITH PTA AND CARPOOLING KIDS AROUND DAILY. I HAVE BEEN DRIVING AN SUV FOR 12 YEARS AND THIS HAS NEVER HAPPENED BEFORE. THE CAR VIN NUMBER WAS INDEED PART OF A STEERING RECALL. THE RECALL NOTICE WAS SENT OUT AFTER MY ACCIDENT. AFTER A CLAIM WAS PUT IN WITH MY INSURANCE. I AM GLAD NO ONE GOT HURT. IN THE MEANTIME THE DAMAGES TO THE CAR I HIT HAS BEEN FIXED.

Structure › Body
Filed Nov 5, 201820,000 milesTX

THE PAINT (BLACK) ON THE ROOF CRACKED AND TURNED WHITE LIKE SPIDER WEBBING. CHEVROLET POINTED THE ROOF I HAD TO PART 65 % AND THEY PAID THE REST. NOW THE SAME THING IS HAPPENING ON THE HOOD. I WAS TOLD ITS BECAUSE OF THE SUN AND HEAT. I DON'T BELIEVE SO, BECAUSE THE REST IF THE VEHICLE SITS IN THE SUN DAILY AND THE PAINT IS FINE. THE VEHICLE IS GARAGE KEPT AT NIGHT. I HAVE A 2013 F-150 THAT SITS IN THE SUN ALL DAY AND IN NOT GARAGE KEPT AND THE PAINT IS STILL LIKE NEW. THERE HAS TO BE SOMETHING WRONG WITH THE PAINT OR PREP JOB WAS NOT DONE PROPERLY.

Service Brakes
Filed Oct 25, 201860,000 milesVA

BRAKES FAIL TO OPERATE AT SLOW SPEEDS. THIS HAPPENS WHEN I'M PULLING INTO A PARKING SPOT AT VERY SLOW SPEEDS WHILE IN MOTION. THIS IS A SEVERE SAFETY HAZARD AS I CAN'T PRESS THE BRAKE PEDAL TO STOP.

Service Brakes
Filed Oct 19, 201845,000 milesNJ

WHILE DRIVING IN STOP AND GO TRAFFIC BRAKES STOPPED WORKING. EVENTUALLY WAS ABLE TO COME TO A STOP BUT FELT LIKE I HAD TO FIGHT THE PEDAL TO PRESS IT DOWN HARD ENOUGH. KIDS WERE IN THE CAR AND WE WERE ALMOST T BONED AT AN INTERSECTION. DROVE TO A PARKING LOT AND WENT TO PARK AND HAD THE SAME PROBLEM, COULDN'T STOP AND ALMOST HIT THE PARKING BLOCK. HAVE 45000 MILES ON THE CAR. AT 40,000 THE AC STOPPED WORKING AND HAD TO PUT 1500 DOLLARS INTO A NEW AC - NOW WILL HAVE TO PUT 1500 DOLLARS INTO THE BRAKES AS THIS IS NOT COVERED UNDER WARRANTY. WHEN WILL CHEVY ISSUE A RECALL FOR THE PROBLEMS WITH THE 2015 BRAKES (AND AC)?

Service Brakes
Filed Oct 16, 201856,000 milesTX

VACUUM PUMP FAILED (ACCORDING TO DEALERSHIP) AT APPROX 56,000 MILES. ALMOST CAUSED A WRECK DUE TO LOSS OF BRAKES (WITHIN INCHES OF HITTING SOMEONE). THERE WERE NO WARNING LIGHTS/SIGNS/INDICATIONS OF FAILURE, SUDDEN AND COMPLETE LOSS OF BRAKE POWER. DRIVER HAD TO PRESS BRAKE PEDAL COMPLETELY TO THE FLOOR, ONLY THEN DID THE VEHICLE EVENTUALLY STOP AFTER SEVERAL FEET. PUMPED BRAKES TO CHECK FOR AIR IN LINE, PEDAL BECAME HARD AS A ROCK. LUCKILY THIS OCCURRED AT A LOW SPEED (PULLING UP TO A DRIVE THRU LINE). IF ON THE STREET AT HIGHER SPEED, ISSUE WOULD OF CAUSE A SERIOUS WRECK. WE WERE FORCED TO ABANDON THE VEHICLE, PARK IT OVERNIGHT AND TOW IT TO THE LOCAL CHEVROLET DEALER THE NEXT MORNING. BRAKES APPEARED TO WORK FOR TECH AT FIRST, BUT UPON FURTHER INSPECTION AND AFTER A CALL TO US FOR MORE INFO, THE VACUUM PUMP WAS SAID TO BE FAILING, LOSING BREAK POWER AFTER A COUPLE PRESSES OF THE PEDAL (HINTS WHY THIS FAILURE OCCURRED IN STOP-GO TRAFFIC). VACUUM PUMP IS BEING REPLACED AS WE SPEAK, BUT WE STILL DO NOT FEEL SAFE DRIVING A VEHICLE THAT CAN HAVE THIS MANY SAFETY ISSUES AT THIS PRICE POINT AND AT THIS AGE; BRAKES, VIBRATION AT HIGHWAY SPEEDS A.K.A THE "CHEVY SHAKE" THAT HAS NOT BEEN FIXED OR ACKNOWLEDGED BY CHEVROLET AFTER SEVERAL TRIPS TO DEALER, TIRE RECALLS, AN EXTENDED WARRANTY ON THE A/C DUE TO FAILURES (AND IT DID FAIL AT 36,000), AND NOW A POWER STEERING RECALL, JUST TO NAME A FEW.

Service Brakes
Filed Oct 2, 201838,000 milesMD

I WAS DROPPING OFF MY CHILDREN AT SCHOOL AND HAD MY FOOT ON THE BRAKE WHILE THEY UNLOADED. AS I WAS DRIVING AWAY AT A VERY LOW SPEED (3 OR 4 MPH) I WENT TO BRAKE AROUND A CURVE IN THE PARKING LOT AND I COULD NOT DEPRESS MY BRAKE. I TRIED SEVERAL TIMES BEFORE THROWING THE CAR INTO PARK AND SLAMMING ON THE PARKING BRAKE TO GET THE CAR TO STOP. THIS OCCURRED IN A PARKING LOT FULL OF KIDS WALKING BY. I WAS VERY LUCKY NOT TO HAVE HIT SOMEONE. I THEN RELEASED THE PARKING BRAKE AND WITH MY FOOT ON THE BRAKE TRIED TO PUT THE CAR IN DRIVE AND AGAIN THE BRAKE WOULD NOT WORK SO I AGAIN USED THE PARKING BRAKE TO STOP THE CAR FROM ROLLING. AT THAT POINT I THOUGHT I WOULD TRY TO GUIDE THE CAR OUT OF THE THE WAY OF THE BUSES AND CHILDREN WITH THE EMERGENCY BRAKE SO I TURNED IT OFF COMPLETELY AND UPON RESTARTING THE CAR THE BRAKE WAS FUNCTIONAL AGAIN. I AM TAKING THE CAR TO CHEVY TODAY BUT THEY SAY THERE IS NO RECALL ON THE ISSUE HOWEVER, IN RESEARCHING WHAT COULD HAVE HAPPENED I HAVE FOUND MANY SIMILAR ACCOUNTS OF BRAKE FAILURE AT LOW SPEED IN 2015 SUBURBANS. I COULD HAVE EASILY KILLED SOMEONE IF I HADN'T THOUGHT QUICKLY TO THROW THE CAR INTO PARK AND USE THE EMERGENCY BRAKE.

Structure › Body
Filed Sep 28, 201868,000 milesKY

ROOF MOUNTED "SHARK FIN " ANTENNA LEAKS AND RESULTED IN SHORT CIRCUIT OF THE ELECTRICAL CONTROLS DISABLING THE SUBURBAN. SECOND TIME IN 2.5YRS THE ANTENNA HAD TO BE REPLACED.

Unknown or Other
Filed Sep 27, 201855,000 milesMS

WHILE DRIVING @65 MPH ON A FOUR LANE HIGHWAY, GRASSY MEDIAN BETWEEN THE NORTH AND SOUTH LANES, NO OTHER CAR AROUND ME, I HEARD A LOUD POP AND CRASH. I THOUGHT MY CAR HAD BEEN SHOT OR A WINDOW HAD BEEN BLOWN OUT. I SAW NOTHING WHEN I LOOKED AROUND THE CAR. THEN I HEARD WIND AND REALIZED THAT MY SUNROOF WINDOW HAD EXPLODED. SCARED ME TO DEATH, LUCKILY MY INSIDE SUNROOF PANEL WAS CLOSED SO NO GLASS ENTERED THE CAR. I AM CERTAIN THAT NOTHING HIT THE ROOF AND CRACKED THE WINDOW. IT EXPLODED ON ITS OWN. WHEN I STOPPED, IT LOOKED AS IF THE WINDOW HAD BUBBLE UP AND BURST, AS YOU CAN SEE IN MY PICTURE, IT LOOKS AS IF IT BUBBLED UP AND BURST.

SteeringCrash1 injured
Filed Sep 23, 201820,000 milesNY

I WAS INVOLVED IN A VEHICLE ACCIDENT IN JANUARY OF 2017. A VERY TRAUMATIC EXPERIENCE NEEDLESS-TO-SAY. I WAS IN THE FAR LEFT LANE OF A 3 LANE HIGHWAY. AS I WAS ATTEMPTING TO SWITCH TO THE CENTER LANE, I SUDDENLY LOST THE ABILITY TO CONTROL MY STEERING WHEEL, AS THOUGH IT WAS JAMMED. AS A RESULT I CONTINUED TO GLIDE ACROSS THE HIGHWAY, DESPERATELY TRYING TO MANEUVER MY STEERING WHEEL TO GO STRAIGHT. I WAS FRANTICALLY TELLING MY PASSENGER ' I CAN'T CONTROL MY WHEEL!!' WITHIN MOMENTS I WAS AT THE FAR RIGHT SIDE OF THE HIGHWAY AT THIS POINT, AND ALL OF A SUDDEN THE WHEEL 'RELEASES', IT NO LONGER FELT JAMMED. WHEN THIS HAPPENS MY VEHICLE TURNS ALMOST 180 DEGREES, FACING THE DIRECTION OF ON-COMING TRAFFIC, AND WE WERE IMMEDIATELY HIT BY HUGE TRACTOR TRAILER. THE BLESSING IN ALL THIS WAS THERE WERE NO FATALITIES, AND I AM DEEPLY GRATEFUL FOR THAT. IN THE AFTERMATH OF IT ALL, MY VEHICLE WAS TOTALED AND I STRUGGLED WITH NOT BEING ABLE TO FULLY UNDERSTAND NOR EXPLAIN HOW AND WHY THIS HAPPENED.

Suspension
Filed Sep 22, 201880,000 milesFL

MY 2015 SUBURBAN LTZ HAS LOST BOTH FRONT STRUTS. DEALER WANTS ALMOST $2,000 TO REPAIR. IF THIS IS AS COMMON OF A PROBLEM AS IT SEEMS, AND I WERE A MAJOR AUTO MAKER, I WOULD BE EMBARRASSED THAT AN UPGRADED, HIGH TECH SUSPENSION SYSTEM THAT I ADDED TO MY $70,000 PRODUCT WAS CAUSING MY CONSUMERS A VERY PREMATURE, VERY EXPENSIVE REPAIR. IF THIS IS AN UPGRADED, LUXURY VEHICLE, I'LL TAKE THE STANDARD ONE. I SHOULD HAVE STAYED WITH AUTO MAKER THAT STANDS BEHIND THEIR PRODUCT.

Electronic Stability Control (esc)
Filed Sep 17, 201877,000 milesAL

VEHICLE WAS SERVICED AT THE LOCAL CHEVROLET DEALERSHIP SUBJECT TO NHTSA RECALL NO: 18V-586 ON FRIDAY, SEPTEMBER 14, 2018. THE NEXT DAY, 9/15/18, VEHICLE EXPERIENCED SAME PROBLEMS THAT WERE HAPPENING PRIOR TO BEING SERVICED. SPECIFICALLY, ON SATURDAY(9/15) AT APPROX. 4:30 P.M. CST, WHILE MAKING A ROLLING RIGHT HAND TURN ON GREEN THE VEHICLE LOST POWER STEERING AND LOST ALL POWER. NO ONE WAS DIRECTLY BEHIND ME AS I STOPPED IN THE MIDDLE OF THE CITY STREET. I PUT ON THE FLASHERS AND, AFTER UNSUCCESSFULLY TRYING TO RESTART THE VEHICLE IN NEUTRAL, WAS ABLE TO RESTART THE CAR WHILE IN PARK. I NOTICED THE BATTERY VOLTAGE METER WAS LOWER THAN NORMAL FOR THE REMAINDER OF MY TRIP, HOWEVER, IT HAD RETURNED TO NORMAL THE NEXT MORNING. THIS HAS BEEN AN ONGOING PROBLEM WHICH STARTED ON AUG. 9, 2018. FIRST TRIP TO THE CHEVY DEALERSHIP RESULTED IN REPLACING THE F-MODULE. PROBLEMS PERSISTED AND THE NEXT RECOMMENDATION WAS TO REPLACE THE NEGATIVE BATTERY CABLE, WHICH WAS DONE ON 9/10/18. NOW, AFTER SERVICING DUE TO RECALL, I CONTINUE TO HAVE THE SAME PROBLEM.

Service Brakes
Filed Sep 13, 201840,000 milesLA

WHEN IDLING IN MOTION THE BRAKES DO NOT WORK AS WITH A NORMAL TAP AND YOU HAVE TO STOMP ON THE BRAKES REALLY HARD ALMOST GOING TO THE FLOOR IN ORDER TO GET THE CAR TO STOP. THIS HAS ALMOST CAUSED A LOT OF ACCIDENTS. NO ONE SEEMS TO KNOW WHAT IS CAUSING THIS. OTHERWISE THE BRAKES WORK PERFECTLY FINE. IT IS JUST IN THIS SITUATION. THIS HAS BEEN A CONSTANT PROBLEM ON AND OFF SINCE I PURCHASED THE VEHICLE.

Service Brakes
Filed Sep 3, 20184 milesKS

OUR 2015 CHEVY SUBURBAN HAD A SUDDEN BREAK LOSS AND IT IS CONTINUING TO HAPPEN AT SLOW SPEEDS. THE FIRST OCCURRENCE HAPPENED ON THE HIGHWAY TRAVELING AT ABOUT 60 MPH. PEDAL BECAME VERY HARD TO DEPRESS

Electronic Stability Control (esc)
Filed Aug 31, 201863,357 milesTX

WHILE DRIVING ALL OF THE POWER CUTS OFF INCLUDING POWER STEERING. ALTERNATOR, OIL, FUEL, STRUTS, BATTERY X 2 HAVE BEEN CHANGED OUT IN ATTEMPT TO CORRECT ISSUE. ISSUE IS STILL PRESENT. LOCAL CHEVY DEALERSHIP UNABLE TO RECTIFY PROBLEM. THERE HAVE BEEN NUMEROUS INCIDENTS WITH POTENTIAL ACCIDENTS. THERE SEEMS TO BE A POWER DRAW ON THE SYSTEM, UNABLE TO FIND ANY KINKED OR FRAYED WIRES. WHILE DRIVING ALL LIGHTING INCLUDING GAUGES DIMS USUALLY PRIOR TO COMPLETE VEHICLE ELECTRICAL FAILURE. I HAVE A VIDEO OF ELECTRICAL DIMMING, BUT UNABLE TO LOAD ON HERE. VEHICLE IS LABELED AS 2015 BUT MANUFACTURE DATE IS 2014, IVE NOTICED THERE IS A RECALL ON 2014 MODELS FOR ELECTRICAL CHASSIS FAILURE HOWEVER MY VIN IS NOT ENCOMPASSED IN THIS RECALL.

Service Brakes
Filed Aug 28, 201850,000 milesPA

I NOTICED THE BREAK LIGHT CAME ON AND WITHIN 10 MINS I LOST MY BREAKS AND WAS UNABLE TO PRESS BREAK PEDAL DOWN TO STOP. THIS SEEMS TO BE VERY COMMON WITH THIS VEHICLE AT 50K MILES WHICH MINE WAS AS WELL.

Electrical System
Filed Aug 27, 2018AL

SECOND TIME: (8/25/18) IN DRIVE-THROUGH LINE AT RESTAURANT AND STEERING WHEEL JERKED, POWER STEERING WARNING FLASHED ON DASH BEFORE CAR LOST ALL POWER. I PUT CAR IN PARK, RESTARTED CAR AND IT HAPPENED AGAIN. INCIDENT HAPPENED AT EXTREMELY SLOW SPEED WHILE MAKING A HARD LEFT TURN. RESTARTED CAR SECOND TIME NO ADDITIONAL PROBLEMS. FIRST TIME: (8/8/18) SEVERAL WEEKS AGO A SIMILAR INCIDENT HAPPENED WHILE MY WIFE WAS MAKING SHARP TURN AT LOW SPEED INTO A PARKING SPACE AT GROCERY STORE. TOOK CAR TO LOCAL CHEVY DEALERSHIP AND THEY REPLACED A ELECTRONIC PART, MODULE.

Seat BeltsCrashFire
Filed Aug 27, 2018MA

WE ARE AN INSURANCE CARRIER. OUR INSURED DRIVER REAR ENDED ANOTHER VEHICLE. THERE WERE NO PASSENGERS IN HIS VEHICLE. 20 MINUTES OR SO AFTER THE ACCIDENT THE PASSENGER SIDE SEATBELT AREA CAUGHT FIRE. NO ONE WAS IN THE VEHICLE, THE POLICE OFFICER WAS ABLE TO PUT OUT THE FIRE. THE SIDE OF THE SEAT , DOOR AND FLOOR NEAR THE SEATBELT IS BURNED.

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Aug 21, 201846,000 milesOR

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE LIFTGATE, AFTER BEING OPERATED, WOULD INDEPENDENTLY FALL WITHOUT WARNING. THE CONTACT STATED THAT BOTH SHE AND HER HUSBAND WERE STRUCK BY THE LIFTGATE. THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 46,000.

Service Brakes
Filed Aug 14, 201850,000 milesCA

DRIVING ON FREEWAY AND WE LOST THE BREAKS. BARLEY MADE IT OFF THE FREEWAY WITHOUT CRASHING. CHEVY SAYS ITS THE VACUUM PUMP, RIGHT AROUND 50,000 MILES. I HAVE READ MANY COMPLAINTS ONLINE WITH THE SAME ISSUE AND SAME MILEAGE. WILL IT TAKE SOMEONE BEING KILLED BEFORE THIS IS RECALLED? VERY SCARY FOR OUR FAMILY!

Suspension
Filed Aug 11, 201863,000 milesOH

YESTERDAY AFTER BOUNCING ALL OVER THE ROAD FOR MONTHS AND TO THE POINT OF BEING UNSAFE TO DRIVE I TOOK THE SUV TO THE DEALERSHIP ONLY TO BE TOLD I NEED 2 NEW SHOCKS ON THE FRONT END ($1680). WHEN YOU SPEND OVER $70K ON AN SUV AND JUST A FEW YEARS LATER YOU NEED NEW SHOCKS MEANS CLEARLY SOMETHING IS SERIOUSLY WRONG WITH THE VEHICLE. AFTER LOOKING AROUND I WAS CORRECT IT IS DUE TO A FAILED MAGNETIC RIDE SYSTEM WHICH CHEVY IS AWARE OF AND CHOOSING TO DO NOTHING. SHAME ON CHEVY FOR DOING NOTHING AND IGNORING THE IMPACT TO THE CUSTOMER. THIS WILL BE THE LAST CHEVY I EVER BUY. AT LEAST SOME COMPENSATION WOULD BE GREAT BUT THE DEALERSHIP DOING THE WORK SAID NO SINCE CHEVY DOES NOT RECOGNIZE THE DEFECT. FRONT SHOCKS/STRUTS FAILED AT 63,000 MILES. EVEN WITH AN EXTENDED WARRANTY YOU ARE BASICALLY OUT OF LUCK.

Service Brakes
Filed Jul 24, 201845,000 milesTX

BRAKES FAIL TO STOP AT LOW SPEED. VEHICLE IS IN MOTION. IT HAPPENS AFTER THE PEDAL IS DEPRESSED A FEW TIMES AND ON THE THIRD OR FOURTH TIME THE PEDAL IS HARD AND IS VERY DIFFICULT TO STOP TH VEHICLE.

Electronic Stability Control (esc)
Filed Jul 15, 201879,800 milesGA

WHEN TURNING INTO PARKING LOT TODAY AT LOW SPEED, ELECTRICAL SYSTEM WENT CRAZY, SCREEN FLASHED POWER STEERING FAILURE, STABILITRAC FAILURE, DOORS LOCKED AND UNLOCKED AND ENGINE DIED. RESTARTED AND WAS FINE DRIVING FORWARD AND REPEATED FAILURES AGAIN WHEN TURNING TO PARK IN PARKING SPACE. IT IS FORTUNATE THIS WAS IN A PARKING LOT AND NOT ON INTERSTATE OR OTHER MAIN ROAD OR WHILE TURNING AT A TRAFFIC LIGHT.

Engine
Filed Jul 12, 201854,000 milesGA

UPON STARTING VEHICLE WITH NO PREVIOUS PROBLEMS A CHECK ENGINE LIGHT AND TRACTION CONTRAL WARNING LIGHT WERE DISPLAYED ON THE DASH BOARD. ATTEMPTED TO DRIVE THE VEHICLE, DRIVER COULD FEEL THE VEHICLE SHAKE WHILE IDLING IN PARK, AND WHILE STOPPED BUT IN DRIVE, WHEN DRIVING THE VEHICLE SHAKE CONTINUED AT BOTH CITY AND HWY SPEEDS. VEHICLE SHIFTING FELT SLUGGISH. TOOK VEHICLE TO DEALERSHIP IN ALBANY, GA, VEHICLE REQUIRED ALL 8 INJECTORS TO BE REPLACED, ALONG WITH A COIL, SPARK PLUG, AND TWO "F-(S)PIPE" ACCORDING TO DEALERSHIP PAPER WORK CODE P0300 AND 050D WERE REPORTED AS THE PROBLEM, ALSO DESCRIBED AS A COLD START MISFIRE. VEHICLE IS A 2015 CHEVY SUBURBAN LT WITH 54K MILES. SERVICE MANAGER STATED THIS IS A CONTINUING PROBLEM WITH SUBURBANS. SERVICE DEPARTMENT STATED THIS WAS ONE OF THE FEW ITEMS NOT COVERED BY CHEVY'S POWERTRAIN WARRANTY, TOTAL COST TO OWNER IS 1741.20

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Chevrolet Suburban → · Every Suburban year → · How the figures are calculated →