2015 Chevrolet Suburban complaints

THIS HAPPENED ON 2 OCCASIONS. FIRST INCIDENT WAS ON 2/14/2020, POWER STEERING WENT OUT AND WAS UNABLE TO TURN STEERING WHEEL. HAD TAKEN TO CHEVROLET DEALERSHIP LOCALLY AND THEY PUT ON COMPUTER AND SHOWED LOW VOLTAGE. THEY ASSURED ME IT WAS THE BATTER AND THAT I NEED AN AC DELCO BATTERY AND THAT WOULD RESOLVE THE ISSUE. EVEN HAD THEM HOOK IT BACK TO COMPUTER TO MAKE SURE NOTHING WAS POPPING UP WRONG AND TO ASSURE IT WAS JUST BATTERY. THEY DID AND NOTHING SHOWED WRONG AFTER CHANGING BATTER. I WENT OUT OF TOWN OVER THE WEEKEND TRUSTING THEIR JUDGMENT, WITH MY CHILDREN. THEN ON 2/20/2020 IT HAPPENED AGAIN! IT WAS TAKEN AGAIN AND HAD 9 THINGS SHOWING WRONG ON THE COMPUTER. THEY NOW ARE SAYING IT IS THE POWER STEERING GEAR.I BELIEVE THIS IS AN ISSUE THAT NEEDS TO BE RECALLED BEFORE SOMEONE IS HURT. I TRUSTED THAT IT WAS JUST THE BATTERY. I COULD HAVE HURT SOMEONE, MY CHILDREN, IF IT HAD HAPPENED AND I COULD NOT TURN THE WHEEL TO AVOID AN ACCIDENT. I WAS TOLD THAT THE PART IS ON BACKORDER. I THINK THAT SAYS ENOUGH IF THEY HAVE IT ON BACKORDER, THERE IS A PROBLEM. THANKFULLY BOTH TIMES I WAS ABLE TO GET IT TAKEN TO THE CHEVROLET PLACE SAFELY WITHOUT INJURY. BOTH TIMES IT WAS STOPPED, ONCE AT A RED LIGHT AND SECOND PARKED AND HAD GOTTEN OUT FOR MAYBE 3 MINUTES AND IT POPPED UP ON THE SCREEN WHEN I GOT BACK IN VEHICLE.

TRANSMISSION FAILURE WHILE DRIVING DOWN THE ROAD. VEHICLE NOT SHIFT INTO GEAR. CAR WAS UNDER MILEAGE WARRANTY AND 20 DAYS OUTSIDE OF 5 YEAR WARRANTY. IT IS A HUGE SAFETY CONCERN AS THIS HAPPENED WHEN DRIVING THE VEHICLE.

AT TIMES BRAKES DO NOT WORK MAINLY WHEN BACKING UP HOWEVER THIS PROBLEM HAS INCREASINGLY GOTTEN WORSE AND THE BRAKES AND ROTORS ARE ABSOLUTELY PERFECT. BRINGING TRUCK TO ATLANTIC CHEVY TODAY. I ACTUALLY FELT THIS WHEN WE PURCHASED TH TRUCK HOWEVER EVERYONE SAID I WAS CRAZY UNTIL THE OTHER DAY MY HUSBAND FINALLY HAD IT HAPPEN TO HIM.

THIS IS A KNOWN ISSUE. LOSS OF STEERING ASSIST OCCURRED THIS PAST WEEK, 3 TIMES. WE TOOK THE VEHICLE IN FOR THE RECALL ON THIS ITEM 5-16-19, WHEN THE SYSTEM WAS "REPROGRAMMED" BY THE TECHS AT THE CHEVY DEALERSHIP. WE HAD NEVER EXPERIENCED THIS ISSUE. THEN LAST WEEK, THE ISSUE OCCURRED. THERE WAS A TEMPORARY LOSS OF POWER ASSIST ON A LONG RIGHT HAND TURN AT 35 MPH WHEN A FEMALE WAS DRIVING WHICH CAUSED SOME CONCERN. THEN YESTERDAY THE STEERING STOPPED ENTIRELY IN A PARKING LOT. I ARRIVED AND GOT IN THE CAR AND WAS ABLE TO STEER BUT SOMEONE OF LESSER STRENGTH COULD NOT HAVE. I DROVE AROUND THE PARKING LOT AND WAS HEADED STRAIGHT TO THE DEALERSHIP, ABUT 5 MILES AWAY. THE STEERING CAME BACK ON. THEN HALFWAY TO THE DEALERSHIP, WHAT HAD HAPPENED TO MY WIFE HAPPENED TO ME AT ABOUT 40 MPH (STEERING GOES OUT FOR A SECOND) AND THE VEHICLE LURCHES HARD TO THE RIGHT. SHE WAS BEHIND ME IN MY VEHICLE AND SAW IT HAPPEN. WE WERE ABLE TO GET TO THE DEALERSHIP. THEY DOCUMENTED THE LACK OF POWER STEERING ASSIST INCIDENTS VIA THE COMPUTER. MY POINT IS THAT IF THIS WAS CORRECTED IN MAY 2019, WHY IS IT HAPPENING AGAIN? IF YOU ARE NOT EXPECTING THE ISSUE, YOU WILL BE CAUGHT OFF GUARD AND A WRECK IS POTENTIALLY UNAVOIDABLE. WHAT IF I HAD A TRAILER IN TOW AT 60+ MHP? DEATH COULD BE THE RESULT, FOR THE DRIVER OR OTHERS. IF THE ISSUE HAS NOT BEEN CORRECTED, GM SHOULD PULL THESE VEHICLES OFF THE ROAD AND REPLACE THEM, FREE OF CHARGE.

NHTSA TRACKING # 11308677 - ADDITIONAL AND UPDATED INFO. THE PROBLEM WITH OUR VEHICLE IS THAT THE POWER ASSIST MOTOR IS MALFUNCTIONING CAUSING INTERMITTENT POWER SUPPLY TO THE POWER ASSIST MOTOR, CAUSING THE CAR TO BECOME UNABLE TO STEER OR LURCH UNEXPECTEDLY TO THE LEFT WHILE UNDERWAY. THIS IS LIFE THREATENING. THE NHTSA APPROVED A RECALL ON THE 2015 SUBURBAN FOR SPECIFIC DATES OF BUILD, FOR WHICH OURS IS NOT INCLUDED ACCORDING TO GM. NHTSA CAMPAIGN ID 14V19000 IS IN RELATION TO THIS ISSUE. APPARENTLY. OUR VEHICLE HAS THE SAME ISSUE THE RECALL SHOULD BE EXTENDED TO COVER MODELS MADE WHEN OURS WAS MADE. AGAIN, THIS IS A LIFE THREATENING FAILURE THAT IS JUST WAITING TO HAPPEN UNLESS GM CORRECTS THE ISSUE.

VEHICLE SAFETY FEATURES / STARTING SETS UNCONTROLLABLY SHAKING, AND WARNING CRASH STARTED ALERTING RANDOMLY. HAD EXTENDED WARRANTY BUT NOTICED OTHERS HAD THE SAME ISSUE. FEEL LIKE A DEDUCTIBLE SHOULD NOT HAVE BEEN APPLIED TO HAVE THIS REPAIRED AS IT IS A SAFETY FEATURE ON THE VEHICLE.

OIL PRESSURE, TEMP, TAC, SPEEDOMETER, GAUGES FLUCTUATING , WHILE MANY FAILURES FLASH ON THE DRIVER INFO CENTER SCREEN, AUDIO WARNINGS ALSO.ENGINE REVS AND POWER STEERING FAILS. THIS HAS HAPPENED IN ALL DRIVING CONDITIONS, STOPPED, CITY ,COUNTRY , HIGHWAY ROADS. THIS HAS HAPPENED ABOUT FOUR TIMES, AND WE HAVE IT AT A DEALER NOW FOR THE THIRD TIME. THE FIRST DEALER COULD NOT DUPLICATE THE PROBLEM. SECOND DEALER SAID THE PROBLEM WAS A STEERING LOCK CONTROL MODULE AND REPLACED IT, THE THIRD DEALER IS STILL WORKING ON IT. THE LOSS OF POWER STEERING ,MAKING THE CAR VERY HARD TO STEER IS WHAT HAS PROMPTED ME TO MAKE THIS REPORT. THIS HAPPENED FOR THE FIRST TIME ,AUGUST 13, 2019 AND THE LAST TIME ,JANUARY 29, 2020

THERE IS A VIBRATION AT THE SPEED OF 70-85. MY BREAKING HAS ISSUES. I PRESS PEDAL AND IT FEELS LIKE ITS "BROKE". I TRY AND STOP AT TIMES (MORE OFTEN THAN NOT) AND I REALLY HAVE TO PRESS AND ITS LIKE THE BRAKES ARE NOT STOPPING MY VEHICLE AT ALL. VERY BUMPY RIDE. SHOULD BE SMOOTHER AND I THINK IT HAS TO DO WITH THE WHEELS AND VIBRATION. VEHICLE WAS PURCHASED APRIL OF 2019 AND IT SEEMS TO GET WORSE. HUSBAND HAS SPOKEN WITH DEALERSHIP AND ITS JUST KIND OF BLOWN OFF. WE RESEARCHED TO TROUBLE SHOOT AND FOUND MANY RECALLS THAT DESCRIBE WHAT IS HAPPENING.

THE VEHICLE WAS SERVICED 3 WEEKS AGO TO UPDATE SOFTWARE RELATED TO A RECALL ISSUE WITH THE BRAKE VACUUM AND DEGRADED BRAKING POWER. THE BRAKES ON THE VEHICLE SUDDENLY CHANGED AS I WAS PARKING MAKING IT HARD TO STOP. I TOOK THE VEHICLE TO THE NEAREST DEALER AND I WAS TOLD THAT THE MASTER CYLINDER AND VACUUM NEEDED TO BE REPLACED. THE DEALER IS CHARGING ME $686 FOR THE MASTER CYLINDER AND TOLD ME THAT THE VACUUM REPLACEMENT WOULD BE COVERED BY GM BUT THAT THE PART HAS BEEN IN BACKORDER FOR WEEKS WITH NO ETA. I HAD TO FLY BACK HOME AND HAVE NO LOANER CAR FROM GM CLAIMING THAT THE ISSUE DOES NOT WARRANT A LOANER, YET I HAVE NO IDEA WHEN I WILL GET BY SUBURBAN BACK. I FILED A CLAIM WITH GM AND HAVE YET TO RECEIVE A CALL. GM HAS KNOWN OF THIS ISSUE FOR YEARS AND HAS DONE NOTHING TO ADRESS IT. THE SOFTWARE FIX DID NOT WORK AS I HAD MY TRUCK SERVICED 3 WEEKS AGO. GM NEEDS TO STAND BY THEIR PRODUCT AND MAKE SURE THEY FIX THE BRAKING ISSUE ASAP OR PURCHASE THEIR CARS BACK DUE TO THE GRAVITY OF THE SAFETY ISSUE.

REAR LIFTGATE WILL NOT CLOSE.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE MADE A GRINDING NOISE WHILE DRIVING OVER 45 MPH. IN ADDITION, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V374000 (POWER TRAIN). THE CONTACT TOOK THE VEHICLE TO POTAMKIN CHEVROLET (706 11TH AVE, NEW YORK, NY 10019) TO HAVE THE RECALL REPAIR PERFORMED. AFTER THE REPAIR, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

I WAS EXPERIENCING NO PROBLEMS WITH THE BRAKES, BUT RECEIVED NOTICE NHTSA CAMPAIGN NUMBER: 19V645. TOOK VEHICLE IN TO MARKLEY MOTORS ON NOVEMBER 1, 2019 FOR RECALL. NOTICED NO DIFFERENCE. ON DECEMBER 15, 2019 WHILE BACKING UP AT A SLOW SPEED IN A PARKING GARAGE, BRAKES FELT NOTICEABLY DIFFERENT, AND REQUIRED ALL MY EFFORT TO STOP. TOOK VEHICLE TO LEN LYALL CHEVROLET IN DENVER, WHERE THEY ADVISED ME THAT THE BRAKE VACUUM PUMP NEEDED TO BE REPLACED. I FEEL THAT THE RECALL WAS INSUFFICIENT AND SHOULD HAVE COVERED THE ACTUAL PROBLEM, WHICH IS EVIDENTLY A DEFECTIVE VACUUM PUMP.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE THE CONTACT WAS MAKING A LEFT TURN, THE STEERING LOST POWER AND THEN RETURNED MOMENTARILY. THE FAILURE RECURRED AND THE VEHICLE SHUT OFF. THE CONTACT STATED THAT AN UNKNOWN STABILITY INDICATOR ILLUMINATED AND THE VEHICLE MADE A WHISTLING NOISE. THE VEHICLE RESTARTED AND WAS TAKEN TO THE CHUCK FAIRBANKS CHEVROLET (972-408-1571, LOCATED AT 629 N I 35 E, DESOTO, TX 75115) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK IF THE WHISTLING NOISE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000. *DT CONSUMER STATED WHEN MAKING A TURN STEERING WHEEL SNAPS BACK USUALLY 2-3 TIMES A DAY. *JB

STEERING WHEEL LOCKED AND FAILED TO TURN AFTER PUTTING INTO DRIVE WHEN LEAVING A PARKING SPOT. NEEDED TO PUT BACK INTO REVERSE TO RELEASE THE WHEEL. STEERING COLUMN HAS SINCE BEEN MAKING LOUD POPPING NOISE DURING SMALL CORRECTIONS WHILE DRIVING STRAIGHT, AT VARIOUS SPEEDS. STEERING HAS BEEN BECOMING INCREASINGLY LESS RESPONSIVE AND REQUIRING MORE FORCE. ESPECIALLY DURING BREAKING. FLUID LEVEL IS NORMAL.

IN FALL OF 2018 THE HYDRAULIC POWER BRAKE ASSIST SYSTEM FAILED ME IN A CROWDED PARKING LOT. I TOOK MY CAR TO MY CHEVROLET DEALER AND THEY REPLACED THE HYDRAULIC BRAKE SYSTEM FOR ALMOST $500 OUT OF POCKET. NOW THAT A RECALL HAS BEEN ISSUED CHEVROLET REFUSES TO REIMBURSE ME FOR A PROBLEM THAT EXISTED FOR ME ALMOST YEAR AGO AND NEARLY CAUSED A BAD ACCIDENT.

I PURCHASED THIS CAR WITH 67000 MILES 2015 FROM TOWER AUTO MALL , NEVER REALIZED THAT ENGINE HOURS IN MY CAR , CAR HAD 6700 HRS WITH THE PURCHASED , YOU NEVER KNEW , BUT WHEN I PURCHASED MY NEW CAR I ALREADY HAVE 40000 AND ONLY 1000 HRS ENGINE THAT IS WHEN I NOTICED , PLUS MY CAR HAD TONS OF PROBLEM AND SOUNDS VER OLD WHEN REACH 200000

NOTICED STRONG SMELL OF GASOLINE AROUND OUTSIDE OF VEHICLE. LOOKED UNDERNEATH AND FOUND GASOLINE LEAKING FROM TOP SIDE OF FUEL TANK. NOTICED THIS CONDITION AFTER DRIVING VEHICLE AND PULLING IT INTO MY GARAGE. WENT TO START VEHICLE TO PULL IT OUT OF GARAGE AND IT HESITATED TO START.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS AT ROBERT CHEVROLET (236 SOUTH BROADWAY, HICKSVILLE, NY 11801, (888)-619-7642) FOR BRAKE SERVICE, THE CONTACT WAS INFORMED THAT THE FRONT STRUTS WERE LEAKING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 49,000. *DT *TP

STATE REJECTS VEHICLE CITING MOISTURE INSIDE A SEALED HEADLAMP ASSEMBLY IS A SAFETY HAZARD. THOUSANDS OF COMPLAINTS POSTED ONLINE. GM/CHEVROLET ADMITS THE SEALED ASSEMBLIES ARE DEFECTIVE HOWEVER THEY DO NOT OFFER ANY ASSISTANCE WHATSOEVER REGARDING REPLACEMENT OF THE DEFECTIVE EQUIPMENT AND FURTHER STATING THEY CANNOT BE REPAIRED. DEALER HAS QUOTED A PRICE OF UP TO $1,400 TO REPLACE THE HEADLAMP ASSEMBLY ON MY VEHICLE. THIS ISSUE FIRST APPEARED WITH LESS THAN 40,000 MILES ON THE VEHICLE. THE MOISTURE ACCUMULATION CAN INCREASE OR DECREASE WITH RAIN OR OTHER ATMOSPHERIC CONDITIONS. THE ELECTRICAL CONTACTS WITHIN THE HOUSING OF THE SEALED LENSES RUST CAUSING THE LAMPS AND TURN SIGNALS TO INTERMITTENTLY GO ON AND OFF AND FAIL ALTOGETHER. ONCE FAILED, ATTEMPTS TO REPLACE THE BULBS HAVE BEEN UNSUCCESSFUL DUE TO THE OXIDATION AND/OR RUST ACCUMULATION ON THE LENS HOUSING CONTACT POINTS.

IT'S BEEN OVER TWO MONTHS THAT I STARTED HAVING PROBLEMS WITH MY VEHICLE. WHEN I TURN MY STERRING WHEEL TO MAKE A TURN MY VEHICLE TURN OFF;OR WHEN I REVERSE. ALSO ON THE DASH BOARD I NOTICED A WARNIG THAT READS PARKING ASSISTANCE OFF; OPEN DRIVER WINDOW AND CLOSE. AND THAT SPEEDDOMETER IS FREQUENTLY CHANGING TO A RADIO STATION I STILL PAYING MY VEHICLE AND IS NOT FAIR FOR ME TO BE DRIVING A VEHICLE UNDER THIS CONDITIONS. IS NOT SAFE FOR ME TO BE DRIVING MY KIDS AROUN , I DONT FEEL SAFE.I WOULD LIKE TO KNOW WHO WILL BE RESPONSIBLE TO FIX THAT DAMAGES OF VEHICLE. I WOULD LIKE TO KNOW SOONER IF YOU GUYS CAN HELP ME. YOU CAN REACH ME AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I CONTINUE TO HAVE REOCCURRING PROBLEMS WITH MY 2015 CHEVY SUBURBAN. THE PROBLEMS CONSIST OF ELECTRONICS RESETTING/FLASHING OR TURNING OFF AND STAYING OFF, SPECIFICALLY, MEDIA SYSTEM, WINDOW CONTROL. MANY TIMES THIS OCCURS AT A SIMILAR TIME TO THE STABILITRACK WARNING SYSTEM COMING ON AND LOSING POWER STEERING AND COMPLETE LOSS OF POWER TO THE VEHICLE. SOMETIMES AFTER THE LOSS OF POWER THE VEHICLE WILL NOT CRANK WITHOUT BEING JUMPED OFF. THE VEHICLE WAS BROUGHT IN FOR SERVICE AT CAPTIOL CHEVROLET IN MONTGOMERY FOR THESE ISSUES ON 8/27/19-8/30/19. NO DIAGNOSTIC CODES WERE FOUND, HOWEVER, IT WAS RECOMMENDED WE SERVICE THE DIRTY THROTTLE BODY AS THIS COULD BE PART OF THE PROBLEM. WE HAD THIS SERVICE PERFORMED. SINCE THEN, WE'VE EXPERIENCED PROBLEMS ON 9/2/19 @ 4PM-ISH- ALL ELECTRONICS FLASHED OFF/ON WHILE TRAVELING DOWN INTERSTATE, FOLLOWED BY STABILITRACK WARNING AND LOSS OF POWER STEERING WHILE COMING TO STOP AT BOTTOM OF INTERSTATE OFF RAMP APPROX. 15 MIN. LATER. 9/12/19 @ 3:45 PM- STABILITRACK CAME ON 3X IN A ROW WITH LOSS OF ENGIN POWER, ALL ELECTRONICS WENT OFF, INCLUDING NO WINDOW CONTROL OR SCREEN, CAME BACK ON WHEN CRANKED BUT DELAY IN SCREEN COMING ON. 9/19/19 @ 3:08 PM-MEDIA SCREEN FLASHED AND RESET CLOCK TO 12:00. 9/19/19 @ 7PM- CAR DIED WHILE PARKING IN SAM'S WHOLESALE PARKING LOT AND HAD TO BE JUMPED OFF. CAR WILL NOT TURN OVER AT ALL UNTIL JUMPER CABLES ARE CONNECTED AND THEN IT TYPICALLY CRANKS RIGHT UP. NEW INTERSTATE BATTERY WAS PURCHASED 4/6/18. WHEN WE HAD PR

FRONT STRUTS ARE SEIZED ON THE RIGHT SIDE AND LEAKING FLUID ON THE LEFT. VEHICLE HAS LESS THAN 100K MILES ON IT. WITHOUT THIS THE CAR RIDES INCREDIBLY ROUGH AND KEEPS EATING THROUGH TIRES.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN 1500. WHILE DRIVING, THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO BECK CHEVROLET (561 CENTRAL PARK AVENUE, YONKERS, NY 10704, (914) 965-2400) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE DEALER REPROGRAMMED THE BRAKE CONTROL MODULE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REPAIR WOULD ONLY REPROGRAM THE MODULE AND THE VACUUM PUMP WOULD NOT BE REPLACED. AN INDEPENDENT MECHANIC ALSO STATED THAT THE BRAKE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 138,746.

WHILE DRIVING ABOVE 70 MPH, THE VEHICLE BEGINS TO HAVE VIBRATIONS. HAVE TAKEN OUR SUBURBAN IN FOR MULTIPLE REPAIRS BUT THEIR REASONING WAS THE VEHICLE AND TIRES WERE NOT BALANCED HOWEVER AFTER REPLACING THE TIRES AND GETTING A ROAD FORCED BALANCE IT DID NOT RESOLVE THE ISSUE. IT DOES NOT FEEL SAFE TO DRIVE ABOVE 70MPH.

WHEN TRAVELING AT SLOW SPEEDS, I.E., PARKING LOT OR RESTAURANT DRIVE-THRU LINE, AND MAKING SHARP TURNS, CAR STABILITRAK WARNING WILL FLASH THEN LOSS OF POWER STEERING AND COMPLETE LOSS OF POWER WILL RESULT. ADDITIONALLY, THE MEDIA ELECTRONICS WILL SHUT OFF AND RESTART PERIODICALLY. THIS DOESN'T NECESSARILY HAPPEN AT THE SAME TIME, ALTHOUGH, THIS NEVER HAPPENS WHEN I AM NOT HAVING PROBLEMS WITH THE STABILITRAK SYSTEM. (SEE PREVIOUS COMPLAINT: 11122704) TOOK CAR FOR SERVICE AT CAPITOL CHEVY ON 8/30/19. THEY SAID NO CODES WERE INDICATED, HOWEVER, THROTTLE BODY WAS DIRTY AND COULD HAVE AN EFFECT ON MY ISSUE. THROTTLE BODY WAS SERVICED/CLEANED. ON SEPT. 2, 2019 I HAD ISSUE WITH MEDIA SYSTEM AND STABILITRAK. WHILE TRAVELING SOUTHBOUND ON I-85, CRUISE CONTROL SET APPROX. 75 MPH, I BRAKED TO DISENGAGE CRUISE SPEED WHEN MEDIA SYSTEM RESET. I PULLED INTO MY DRIVEWAY APPROX. 20 MINUTES LATER AND WHILE TRAVELING AT SLOW SPEED AND TURNING IN MY DRIVEWAY, THE STABILITRAK WARNING CAME ON RESULTING IN LOSS OF POWER STEERING. I WAS NEARLY AT A STOP WHEN IT HAPPENED. SOMETIMES WHEN THE CAR LOSES POWER IN THESE SITUATIONS IT WILL HAVE TO BE JUMPED OFF TO RESTART. WHICH HAPPENED PRIOR TO BEING SERVICED ON 8/28/19. I READ ABOUT SIMILAR STORIES ON CHEVY MESSAGE BOARDS RELATED TO 2015 MODELS,

VACUUM BOOSTER FAILURE DUE TO PROBLEMATIC VACUUM PUMP. STIFF BRAKE PEDAL AND UNABLE TO STOP VEHICLE. THIS IS A SAFETY PROBLEM THAT NEEDS TO BE RECALLED BY GENERAL MOTORS

WHEN DRIVING ON THE HIGHWAY, THE DOOR LOCKS WILL UNLOCK BY THEMSELVES. SOMETIMES ALL OF THE DOORS UNLOCK, SOMETIMES JUST ONE OR TWO DOORS. WE HAVE HEARD THE SOUND OF UNLOCKING DOORS SEVERAL TIMES IN THE PAST AS WE DROVE. ON AUGUST 22, WE HEARD THE UNLOCKING SOUND, AND THEN OBSERVED THE DOORS UNLOCKING. AFTER RELOCKING THE DOORS, THE INCIDENT HAPPENED SEVERAL MORE TIMES. THIS CAN BE VERY DANGEROUS!

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT DROVE INTO A PARKING LOT AND TESTED THE BRAKE PEDAL. THE FAILURE OCCURRED WHILE DRIVING APPROXIMATELY 70 MPH. THE VEHICLE WAS TOWED TO FITZGERALD AUTO MALL FREDERICK (114 BAUGHMANS LN, FREDERICK, MD 21702) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,020.

VEHICLE SHAKES WHEN IT IS IDLING OR IS SLOW TRAFFIC IN GEAR.

YOU WOULDN'T BELIEVE HOW BADLY MY 2015 CHEVY SUBURBAN IS RESPONDING TO A SIMPLE DAILY DRIVE! IF YOU WANT TO SEE A TERRIBLE RIDE, COME TO MY HOME TOWN SO I CAN TAKE YOU ON THE RIDE OF YOUR LIFE! I HAD MY SUBURBAN AT THE DEALERSHIP TWO WEEKS AGO AND THEY SUGGESTED THAT I CHANGE MY SPARK PLUGS, WIRES AND CLEAN MY THROTTLE BODY AND THAT THEY DIDN'T SEE ANY TRANSMISSION PROBLEMS BECAUSE THE CAR DIDN'T 'THROW A CODE!' ON TOP OF DOWNPLAYING THE SERIOUSNESS OF THE ISSUE, THEY CHARGED ME A COOL $90 FOR PERFORMING A DIAGNOSTIC THAT SHOWED ABSOLUTELY NOTHING! CHEVY NEEDS TO SERIOUSLY ANSWER TO THIS ISSUE. MY SUBURBAN IS STILL UNDER POWERTRAIN WARRANTY AND I FEEL LIKE CHEVY IS TRYING TO WAIT FOR THE WARRANTY TO EXPIRE SO THAT I WILL HAVE TO COME OUT OF POCKET FOR REPAIRS. THIS IS PATHETIC!

TRANSMISSION WAS SHIFTING 'ROUGHLY' BOTH IN ACCELERATING AND DECELERATING CONDITIONS. SO ROUGH THAT MOVEMENT WITHIN THE VEHICLE WAS EXPERIENCED BY DRIVER AND PASSENGERS. WHEN THE VEHICLE WAS UNDERGOING BRAKING AND DECELERATING CONDITIONS THE VEHICLE WOULD ALSO MAKE NOISE AS SHIFTS OCCURRED IN THE TRANSMISSION (LOUD BANGING OR KNOCKING SOUNDS WERE HEARD). THE VEHICLE WAS MAINTAINED ACCORDING TO MANUFACTURERS RECOMMENDATION. EVENTUALLY THE TRANSMISSION EXPERIENCED MORE UNSAFE CONDITIONS WHEN GEARS WOULD NOT ENGAGE DURING ACCELERATION. THE VEHICLE WOULD ROLL BACKWARDS ON INCLINED SURFACES FOR SEVERAL INCHES TO SEVERAL FEET BEFORE TRANSMISSION ENGAGEMENT. IF TRAFFIC WAS BEHIND ON ANY INCLINE THE DRIVER WOULD HAVE TO USE BRAKE TO PREVENT ROLLING BACKWARD AND MAKING IMPACT WITH VEHICLE BEHIND.

I DON'T HAVE A COMPLAINT ABOUT MY SUBURBAN, IT'S A GREAT VEHICLE. MY COMPLAINT IS AFTER SEEING SO MANY NEWS ARTICLES ABOUT BABIES BEING LEFT IN CARS AND DYING OF HEAT I BELIEVE THE NHTSA NEEDS TO REQUIRE ALL NEW CAR SEATS MUST BE BLUE TOOTH CAPABLE AND A PRESSURE SWITCH IN THE CAR SEAT.....AND IF THE CAR IS CUT OFF FOR MORE THAN 1 MINUTE, BUT THE SEAT STILL HAS A BABY IN IT, THEN THE CAR SHOULD START FLASHING LIGHTS AND HONKING (JUST LIKE WHEN KEYS ARE LEFT IN THE CAR). THE ONLY WAY CAR SEAT AND VEHICLE MANUFACTURERS ARE GOING TO DO THIS IS IF THE NHTSA REQUIRES IT-JUST LIKE BACKUP CAMERAS KEEP KIDS FROM GETTING RUN OVER ACCIDENTALLY THIS REQUIREMENT WOULD KEEP FORGETFUL PARENTS FROM CAUSING ACCIDENTAL DEATHS AND SAVE LIVES.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT NOTICED WATER LEAKING DOWN FROM THE ROOF INSIDE THE VEHICLE EACH TIME THE VEHICLE WENT THROUGH A CAR WASH OR WHEN IT RAINED. THE VEHICLE WAS TAKEN TO CONKLIN CHEVROLET SALINA (2700 S 9TH ST, SALINA, KS 67401, (785) 201-3517) WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE ROOF NEEDED TO BE REMOVED TO FIND THE ORIGIN OF THE LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5410228962. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

LOSS OF GPS, ONSTAR, XM AND COMPASS FUNCTION. WATER HAS LEAKED INTO THE ROOF MOUNTED SHARK-FIN ANTENNA. VEHICLE HAS LOST COMPASS, GPS, ONSTAR AND XM CAPABILITIES. DEALER RECOMMENDS REPLACING ROOF MOUNTED ANTENNA. DESPITE THIS BEING A KNOWN PROBLEM ACKNOWLEDGED BY CHEVROLET IN SB-10058785-9942 THIS VIN WAS NOT INCLUDED AND CUSTOMER WILL BE CHARGED OUT OF POCKET FOR ANTENNA REPLACEMENT.

I BROUGHT MY 2015 SUBURBAN LTZ (63,000) INTO THE DEALERSHIP TODAY FOR A HORRIBLE BANGING IN THE FRONT PASSENGER'S SIDE AND WAS HAVING A HARD TIME CONTROLLING THE VEHICLE WHEN I HIT A BUMP OR POT HOLES. AT FIRST THE CUSTOMER SERVICE REP TOLD US THEY COULD NOT REPLICATE THE ISSUE AND AFTER SOME FIRM CONVINCING, THE TECH CAME BACK AND SAID THAT THE SHOCKS WERE INDEED LEAKING IN THE FRONT. WHILE I HAVE AN EXTENDED WARRANTY GOOD FOR 72 MONTHS OR UP TO 75K MILES AND THE PART IS LISTED AS STRUTS UNDER HE GM CODE, THE COST IS NOT GOING TO BE COVERED AND WE ARE GOING TO HAVE TO PAY NEARLY $1800 TO REPAIR. WE REALLY HAVE NO CHOICE BUT TO REPAIR GIVEN THE NOISE IS NOT ONLY LOUD WHEN THE CAR HITS A BUMP BUT ALSO THE PERFORMANCE AND HANDLING HAS NOT BEEN GREAT SINCE THE NOISE STARTED. AFTER RESEARCHING IT IS VERY APPARENT THAT THIS IS A KNOWN ISSUE WITH GM! WHY ISN'T THE NHTSA LOOKING INTO THIS? GM KNOWS THIS IS AN ISSUE AND ISN'T DOING ANYTHING ABOUT IT. DOES IT TAKE A TRAGIC ACCIDENT TO GET ACTION ON THIS ISSUE. PLEASE HELP CONSUMERS TO MAKE THIS RIGHT.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING AT A LOW SPEED, THE CONTACT EXPERIENCED COMPLETE BRAKE FAILURE WITH HER VEHICLE WITHOUT WARNING. THE CONTACT WAS FORCED TO APPLY THE EMERGENCY BRAKE TO AVOID A CRASH. THE FAILURE ALSO OCCURRED WHEN THE CONTACT ATTEMPTED TO REVERSE THE VEHICLE. THE CONTACT DROVE TO SUTTON CHEVROLET (211 CHAPMAN RD, BYRON, GA 31008, (478) 956-5000) AND WAS INFORMED OF A SERVICE BULLETIN ON THE VEHICLE REGARDING A FAULTY BRAKE VACUUM PUMP. THE CONTACT WAS INFORMED THAT THE PUMP FAILED IN HER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD CALL HER BACK TO LET HER KNOW IF THEY WOULD COVER THE COST OF THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

VEHICLE HAS 49,000 AND IS GARAGED AND I HAVE HAD TO HAVE THE HOOD, ROOF AND COMPLETE DRIVERS SIDE REPAINTED DUE TO CLEAR COAT/PAINT FAILURE. HAVE SPENT AT LEAST $2500 OUT OF POCKET.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FORCE TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO LEE JOHNSON CHEVROLET (11845 NE 85TH ST, KIRKLAND, WA 98033, 425-827-0521) WHERE THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY A DIAGNOSTIC FEE BEFORE ANY REPAIRS WERE MADE TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION. THE FAILURE MILEAGE WAS 50,000.

VEHICLE LOSES BRAKING CAPABILITY AT LOW SPEEDS, SOMETIMES VOLTAGE ISSUES CAUSE STABILITY CONTROL ERROR, AND EVEN COMPLETE LOSS OF ENGINE POWER AND VEHICLE CONTROL (ENGINE SHUTOFF). THIS HAS BEEN RECURRING APPROXIMATELY ONCE PER DAY FOR TWO WEEKS, GENERALLY AT VERY LOW SPEEDS AND TURNING INTO A PARKING SPOT. TYPICALLY, ABS ENGAGE AND POWER BRAKE ASSIST IS LOST, WHICH REQUIRES MORE MORE EFFORT TO STOP THE VEHICLE. CAN ALSO HAPPEN IN REVERSE.

MY CONDENSER WENT OUT AT 96K. I CONTACTED GM AND THEY STATED THAT THEY HAD A RECALL ON THE CONDENSER. TOOK THE VEHICLE IN TO A GM/CHEVROLET DEALERSHIP AND THEY BEGAN TO INFORM ME THAT THE RECALL ONLY IS FOR VEHICLES LESS THAN 60K. THEY STATED THAT GM KNOWS THERE IS A PROBLEM BUT DUE TO MILEAGE MY VEHICLE IS NOT COVERED. DUE TO LIVING IN THE SOUTH I CAN NOT AFFORD TO HAVE A CAR AND NOT HAVE AIR. SO WE FIXED THE CONDENSER OUT OF POCKET. 1ST-THE CONDENSER PART WAS ON A NATIONAL BACK ORDER AND THEY STATED THAT IT COULD TAKE UP TO A MONTH TO RECEIVE THE PART. ALERT THAT THERE IS A PROBLEM WITH THE MANUFACTORY MAKING CONDENSERS FOR GM CARS. 2ND-THE PART WAS $200-300, ALTHOUGH THE SERVICE WAS $1100. 3RD-6 MONTHS AFTER THE REPLACEMENT OF THE CONDENSER AND ALL WORKING FINE, PAYING OUT OF POCKET. THE TRANSMISSION GOES OUT AND THE CONNECTION IS ASSOCIATED WITH THE REPLACEMENT OF THE CONDENSER. GM IS AWARE OF THIS ISSUE BUT ONLY WANTS TO ASSIST WITH PEOPLE WHO MILEAGE IS LESS THAN 60K. THERE IS OBVIOUSLY A SERIOUS PROBLEM AND GM HAS NOT TAKEN OWNERSHIP! TOTAL COST IN 2YRS FOR REPAIRING AND FIXING 1PART THAT LEAD TO 3PARTS $4.5K.

SUV LOSES ALL POWER WHILE DRIVING, THE CAR HAS BEEN DIAGNOSED AND NO PROBLEMS HAVE BEEN FOUND. THIS HAPPENS QUITE FREQUENTLY

CHEVY IS AWARE OF THIS ISSUE. THE BRAKE VACUUM PUMP NEEDS TO BE MOVED ONTO A BROADER RECALL AND NOT JUST UNDER A "SPECIAL COVERAGE" THIS PAST WEEKEND AT GAS PUMP OUR BREAK PEDAL AND THE ABILITY OF THE CAR TO STOP ALMOST CAUSED A MAJOR TRAGIC ACCIDENT. FORTUNATELY LAST MINUTE THE TRUCK STOPPED AFTER I PUT BOTH FEET ON THE PEDAL AND PUSHED AS HARD AS I COULD. THIS ISSUE LEFT UNRESOLVED WILL GET SOMEONE KILLED. THESE VACUUM PUMPS NEED TO REPLACED AND CHEVY NEEDS TO STAND BEHIND THE ISSUE.THE PEOPLE THAT DON'T HAVE 600 BUCKS TO REPLACE THESE PUMPS ARE DRIVING AROUND WITH A LOADED WEAPON ON THE STREETS IF THEY ARE OUTSIDE THE PARAMETERS OF THEIR BULLETIN. I KNOW CHEVY WILL DO THE RIGHT THING AND RECALL AND FIX THIS BRAKE PROBLEM. THIS WAS AT SLOW SPEEDS IN A GAS STATION BACKING TO GET CLOSER TO THE GAS PUMP. THERE WAS NO ACCIDENT, NO REPORT FILED, OR POLICE CALLED BUT THIS COULD HAVE ENDED POORLY.

THE BRAKES SEEM TO LOOSE POWER. IT APPEARS THAT THE VEHICLE IS LOOSING VACUUM AND THE OPERATOR LOOSES POWER BRAKES. I ALMOST REAR ENDED A CAR DURING A TRAFFIC BACKUP ON THE INTERSTATE BECAUSE OF THE LOOSE OF POWER BRAKING EFFICIENCY. THE VACUUM PUMP IS NOT MAKING THE APPROPRIATE AMOUNT OF VACUUM TO HAVE POWER BRAKES.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE THE CONTACT'S WIFE WAS DRIVING 50 MPH, SHE HEARD AN ABNORMAL SOUND. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. UPON INSPECTING THE VEHICLE, THE CONTACT STATED THAT THE FRONT BRAKE CALIPER WAS MISSING A BOLT. THE CONTACT CALLED HERTRICH CHEVROLET BUICK GMC (LOCATED AT 7677 OCEAN GATEWAY, EASTON, MD 21601, (410) 200-9757) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 74,247.

28 JUNE TOOK TRUCK IN FOR ROUTINE OIL CHANGE AND HAVE CABIN FILTER REPLACED @ 84K. LESS THAN 24HRS LATER STARTED DRIVING ON HWY AND SMELLING STRONG ODOR OF GAS COMING IN THROUGH MY VENTS THOUGHT MAYBE ITS EXHAUST FROM ANOTHER VEHICLE. AFTER PARKING THE TRUCK FOR A FEW DAYS I GOT BACK IN MY TRUCK LATE 3 JULY AND SMELLED A STRONG ODOR OF GASOLINE IN THE TRUCK AND ALONG THE OUTSIDE. 4 JULY MY HUSBAND LOOKED UNDER VEHICLE AND TOOK A PICTURE. THE SMELL OF GAS WAS NOT OCCURRING PRIOR TO VEHICLE BEING SERVICED AND AS I KEEP READING ONLINE SEVERAL OTHER COMPLAINTS HAVE BEEN FILED FOR THIS EXACT THING. THIS IS AN EXTREME DANGER ESPECIALLY SINCE I HAVE 4 CHILDREN AND THIS IS OUR DAILY VEHICLE. THIS VEHICLE COULD EASILY CATCH ON FIRE OR CAUSE DEATH DUE TO INHALATION. THERE SHOULD BE A RECALL OR SAFETY ADVISORY ISSUED FOR BOTH THE 2015 SUBURBAN AND 2015 TAHOE AS THIS IS A KNOWN ISSUE . CHEVROLET CORPORAT HAS BEEN NOTIFIED CASE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

VEHICLE BRAKE PEDAL BECOMES HARD TO PRESS AND WILL NOT STOP VEHICLE ADEQUATELY AT LOW SPEEDS (<15 MPH)

1) INTERMITTENTLY WHEN TURNING VEHICLE AT SLOW SPEEDS, THERE IS SUDDEN LOSS OF STEERING AND ELECTRIC POWER STEERING VIOLENTLY BOUNCING THE WHEEL BACK TO NEUTRAL POSITION WHEN ATTEMPTING TO STEER LEFT OR RIGHT. THERE IS ALSO SUDDEN LOSS OF ELECTRICITY, ENGINE TURNS OFF, REQUIRING TO SHIFT TO PARK AND RESTART ENGINE. THIS ISSUE USUALLY OCCURS AFTER RAIN OR AFTER CAR WASH (WATER ENTERING SHARK FIN ANTENNA) 2) INTERMITTENT COMPLETE POWER LOSS THROUGHOUT THE VEHICLE (OCCURS ESPECIALLY AFTER RAIN - WHEN SHARK FIN ANTENNA GETS FILLED WITH WATER) AND FEELS LIKE BATTERY IS SUDDENLY COMPLETELY DEAD. SOMETIMES IT CAN NOT BE JUMP STARTED IMMEDIATELY, AND AFTER MORE THAN AN HOUR, IT MAY BE JUMP STARTED. 3) WATER LEAKING INTO THE FRONT LEFT CORNER OF ROOF (DRIVER SIDE) AFTER RAIN - AGAIN DUE TO SHARK FIN ANTERNNA LEAK. THERE ARE MANY OWNERS OF CHEVY SUBURBAN/TAHOE, SILVERADO, GM TRUCK REPORTING EXACTLY SAME PROBLEMS ALL OVER INTERNET AND ON YOUTUBE. THIS PROBLEM STILL EXISTS AFTER THE RECENT 09/07/2018 RECALL 18V586000 FIX. THIS RECALL DID NOT HELP SOLVE THIS PROBLEM. IN MANY YOUTUBE VIDEOS PEOPLE REPORT HAVING FIXED THIS ISSUE BY REPLACING BATTERY POSITIVE AND GROUND CABLES, AS WELL AS BY REMOVING THE SOUND DAMPENING MATERIAL TRAPPED UNDER G218 GROUND ON THE DRIVER SIDE OF DASH (PEOPLE HAVE MENTIONED ABOUT INCREASED RESISTANCE ACROSS G218 GROUND). EXAMPLE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CWAMOPHNXG8

BRAKES DO NOT WORK CORRECTLY AT ANY LOW SPEEDS. WAS DIAGNOSED BY A CERTIFIED MECHANIC AS A BRAKE BOOSTER PUMP. THE CAR IS COMPLETELY UNSAFE AND UNDRIVEABLE UNTIL I GET IT REPAIRED.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT TOOK THE VEHICLE TO SMICKLAS CHEVROLET (LOCATED AT 8900 NORTHWEST EXPY, OKLAHOMA CITY, OK 73162, (405) 943-5721) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING). THE DEALER INFORMED THE CONTACT THAT THE STEERING GEARS NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT RECEIVED A NOTICE FOR AN UNKNOWN RECALL REGARDING THE BRAKES. THE BRAKES WERE REPAIRED, BUT THE CONTACT WAS INFORMED THAT THE ENGINE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,800.

WHEN BACKING UP OR DRIVING FORWARD SLOWLY THE BRAKE PEDDLE GETS REALLY HARD AND VEHICLE IS VERY DIFFICULT TO STOP. ALMOST WAS NOT ABLE TO STOP. I WAS IN A PARKING LOT, USED MY EMERGENCY BRAKE TO STOP AS WELL AS PUTTING THE CAR INTO NEUTRAL.