The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving under 5 MPH and pulling into a parking spot, the steering wheel started to feel tight. The contact stated that the power steering warning light illuminated and was flickering on and off before the vehicle lost power steering functionality. The contact stated that the failure lasted for approximately 5 seconds and then returned to normal operation. The contact became aware of NHTSA Campaign Number: 18V586000 (Steering) and linked it to the failure. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure and the contact was informed to wait for the recall notification to arrive in the mail. The approximate failure mileage was 80,000.
2015 Chevrolet Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
The system that is failing is on my Suburban is the Trailer Break System, yes it is available for inspection. The continuous alert is distracting to the point of the vehicle being un-drivable and without the trailer break system functioning properly it puts people in danger due to not being able to safely stop while towing. The dealership said they were unable to reproduce the code. The vehicle has not been inspected by anyone except the dealership. Yes, both a visual and audible alert pops up continuously with a loud “ding” and a “Service Trailer Break System” warning.
The recall issues are still happening. It flashes service brake assist. When at low speeds or in reverse the brake pedal will suddenly become very hard to use and it is very unpredictable. Pedestrians, children and other vehicles have been at risk. We have been calling Chevy for nearly a year with the problem. They kept telling us it was fixed. We called again today and they said because our vehicle has 8k too many miles on it, there is a recall service that could have been done before but now we have to pay for it when we have been calling about it often.
While putting car in reverse brake pedal goes stiff and brakes do not function. I would have to take car out of gear to be able to control it. Also happened on highway going forward once but at low speed. Looked online and saw recalls listed but my vin is not in recall. Dealer says they dont know whats wrong and they have another car there with same problem and they cant figure it out and engineers from Chevrolet do not know why it happens. They have told me it could take days of testing at my expense to figure out the problem and my cost to repair their potentially deadly manufacturing defect.
On August 21, 2021 My Daughter [XXX], husband [XXX] and myself was in a car accident on the 495 beltway in PG County, Maryland. We where hit from the rear back side (fishtail) on the passenger of vehicle which caused the vehicle to spin across all 4 lanes and hit the guardrail.. The impact caused all of us to be locked inside the vehicle in which I had to physically kick my door open from the inside because I was unable to get out. I was able to get out and go to my husband side (drivers side) because he was bleeding from his head, I had to forcefully pull and pull to open his door because it was also jammed and wouldn’t open. Same for my daughters side(passenger rear).. The entire front of the truck was pushed back, doors, front and back of the vehicle was badly damaged and NOT ONE AIRBAG DEPLOYED.. NOT ONE. My husband was the driver and sustained head injuries with head bleeding and was transported via ambulance to NOVA Fairfax County Hospital. My daughter was transported via ambulance to Washington Hospital Trauma Center. I went to Washington Hospital Center ER but was unable to stay and went to Kaiser Permanente Urgent Care once my daughter was discharged from the Trauma Side of the hospital that night. Geico has determined that the truck is a totally lost and that the damages thus far have exceeded $30,000 but waiting on final approvals of Numbers. We do have a police report. To answer the question above. The airbags failed to deploy in the accident. We could have died.
Due to a faulty design, the fuel feed line (GM part # 84200271) has been worn through from vibration resulting in a pin hole in the line at the point where the fuel line is seated in the molded-in clip retainer of the fuel tank. This wear has resulted in raw fuel pouring over the top of the fuel tank and producing a significant risk to life and health from fire and inhalation. The fumes from the raw fuel could be smelled through the A/C vents while driving highway speed (inhalation hazard). Once the vehicle is turned off the fuel leak subsides. However, while idling in park the fuel leak would puddle under the vehicle resulting in a significant and potentially catastrophic fire hazard. While researching the symptoms of my issue, I discovered many complaints of the exact symptoms and findings that I have discovered. I spoke over the phone with a service department employee of a local GM dealership who denied having addressed this issue on other vehicles similar to mine (2015 Suburban LT). I will bring the worn-through fuel feed line to this same dealership to inquire about possible mitigation for this known issue (See service bulletin 17-NA-304). The symptoms that I first noticed were a hard start and the smell of raw fuel in and around the vehicle. No check engine light or other warning messages were displayed to alert me of this failure.
Over 600 miles from home. Started vehicle and " Service power steering- drive with care" message shows. No power steering. Recall performed previously. Attempted to drive. Within 15 miles power steering came back while traveling 55 mph. The next morning in the rain a repeat. This is a very heavy vehicle with 6 passengers. Hard enough to maneuver with power steering on bag roads. GM knows there is a problem but like most big companies, they pay off people to avoid fixing issues. Search online and see.
Hello, While driving my Chevy suburban last week as I was pumping gas with my two year old son in the back seat. I saw smoke leaking and rolling out from the bottom of my vehicle. I had shift the vehicle off and inspected thoroughly. I couldn’t see and understand where this was coming from. It wasn’t the engine block and no check engine lights had come on. So I let the vehicle cool and started her up. No issue until I was a mile or two from my family summer rental and all of a sudden the vehicle felt as though it slipped out of gear. I was left without any power and realized I was smoking again. I pulled or what I would call drifted to the break down lane and pulled my little man out of the vehicle. This happened on Saturday and after almost a week in the shop, the dealership sprung me a nice $5200 price for a transmission. I am now looking and seeing two different recalls for this vehicle. Ironically the these two issues look exactly like the two recalls they have for the power train. [XXX] Illuminated FX Inc [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
This car was covered by NHTSA Campaign Number: 19V645000. The repair was completed by the Chevrolet Dealer. The problem has returned and is even more prevalent than before the recall. Bottom line, this repair did NOT fix the issue and this has become a serious safety issue. This is a dangerous situation and someone is going to get injured if Chevrolet does NOT properly fix this issue.
We had just completed a 1,000 mile trip for a family emergency. When we arrived at our destination, we found that somewhere during the last 500 miles of the trip, we had developed a fuel leak. After removing the fuel tank, my husband discovered a break in the fuel feed hose, as well as several worn spots in the line and on the top of the fuel tank. We were traveling in 100 degree weather, and I am just thankful at this point that the Suburban did not catch on fire!
The contact owns a 2015 Chevrolet Suburban. The contact stated while attempting to secure the driver’s side seat belt, the seat belt pre-tensioner failed and fractured at the base and failed to securely latch. The local dealer was notified of the failure. The cause of the failure was not yet determined. The manufacturer was not contacted. The approximate failure mileage was 80,000.
We experienced a massive fuel leak from the top of the fuel tank. The car was still able to run, but there was fuel draining all over the place around the bottom of the car. My wife drove the car with our four kids in it for about 50 miles before we knew what was going on.
The contact owns a 2015 Chevrolet Suburban. The contact stated while driving 20 mph, the vehicle decelerated and stalled. The contact stated that the RPM was elevated while depressing the accelerator pedal however, the vehicle failed to respond. The contact stated that the check engine warning light was illuminated. Bystanders assisted the contact in pushing the vehicle to a safe area. The contact stated that he waited for approximately five minutes before restarting the vehicle and continued driving to his residence. The failure recurred and the process was repeated several times before arriving at his residence. The contact stated that an independent mechanic arrived at his residence and informed him that the transmission needed to be replaced. The vehicle was not yet diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
BRAKES FAILED IN A DRIVE THROUGH LINE. SAME ISSUE AS THE RECALL. SUBURBAN HAD THE CORRECTED SOFTWARE UPDATE AND YET IT HAPPENED AGAIN. THIS TIME IT LEAD TO A CRASH REAR ENDING A VEHICLE. NOT ABLE TO GET THE VEHICLE TO STOP IS A SERIOUS SAFETY ISSUE. GM HAS KNOW ABOUT THIS AND THE FIX DIDNT WORK. THIS IS NEGLIGENCE ON THEIR PART.
WHILE I WAS DRIVING APPROX 45 -60 MPH I SMELLED GAS, I DISMISSED IT THINKING THAT I WAS SMELLING THE OLD TRUCK IN FRONT OF ME. I PARKED MY SUBURBAN AT MY DESTINATION AND STILL SMELLED IT BUT I DISMISSED IT BECAUSE I WAS LATE TO MY APPOINTMENT. WHEN I CAME BACK OUT TO MY VEHICLE APPROX 2 HOURS LATER I STILL SMELLED THE GAS PRETTY STRONG. I LOOKED UNDERNEATH AND DIDN'T SEE ANY DRIPS, I WAS PARKED ON GRASS SO I COULDN'T SEE ANY PUDDLES IF THERE WAS ANY. I GOT IN AND DROVE APPROX 100 YARDS TO PICK UP MY SON IN THE PARKING LOT AND STILL SMELLED IT, I SHUT THE VEHICLE OFF AND LOOKED UNDER, THERE WAS A DRIP ABOUT EVERY SECOND COMING FROM THE BOTTOM OF THE FUEL TANK AND IT LOOKED LIKE IT WAS COMING FROM THE TOP OF THE TANK WHERE I COULDN'T SEE. I TOOK IT TO EAGLE BUICK GMC IN CRYSTAL RIVER AND THEY SAID IT WAS THE 2 FUEL LINES ON THE TOP OF THE FUEL TANK. IT WAS APPROX $680.00 TO FIX. WHILE I WAS WAITING FOR THE VEHICLE I DID SOME RESEARCH AND FOUND THAT THIS IS PRETTY COMMON AND IS DUE TO A DESIGN FLAW. THE GAS LINES RUB AGAINST THE CHASSIS AND GET A HOLE IN THEM. I DO BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL.
MY 2015 SUBURBAN HAS 103000 MILES ON IT AND THE TRANSMISSION FAILED. IT IS GOING TO COST $5300 TO REPAIR. IT IS JUST OVER THE POWERTRAIN WARRANTY SO THIS WILL BE OUT OF OUR POCKET. SUBURBANS HAVE KNOWN TRANSMISSION ISSUES. WE BELIEVE A $60,000 VEHICLE SHOULD LAST LONGER THAN 6 YEARS AND 100,000 MILES.
THE TRANSMISSION FAILED SHORTLY AFTER PURCHASING USED IN JAN OF 2021. WE WERE DRIVING ON OUR FAMILY VACATION FROM OHIO TO SOUTH CAROLINA AND THE TRANSMISSION FAILED IN NORTH CAROLINA
VEHICLE HAD TROUBLE STARTING FINALLY STARTED DROVE TO STORE A SMELLED GAS INSIDE AND OUT OF VEHICLE LOOKED UNDER VEHICLE TO SEE GAS LEAKING FROM FUEL TANK
AT SLOW SPEEDS WHEN TURNING I GET LOSS OF STEERING, SERVICE STABILATRAK AND SERVICE PARK ASSIST AS WELL AS TRUCK DIES AND I LOSE THE RADIO.
TRANSMISSION FAILURE DURING DRIVING INCLUDING HUMMING NOISE AND VIBRATION, INCONSISTENT SHIFTING, DIFFICULTY SHIFTING GEARS AND HARD/SUDDEN SHIFTING WHILE DRIVING.
PURCHASED VEHICLE IN MARCH 2020, HAVE HAD 4 INSTANCES OF MAKING A LEFT HAND TURN AND VEHICLE SHUTS OFF. HAVE READ THAT STEERING ASSIST RECALL WAS DONE, BUT FROM WHAT I'VE READ THIS IS EXACTLY WHAT IT IS DOING, LOW SPEED AND MAKING A TURN. ANY SUGGESTIONS OR HAVE OTHERS EXPERIENCED SAME? DATE IS LAST TIME BUT HAS HAPPENED ABOUT 4X S NOW SINCE LAST SUMMER.
RADIATOR STRESS FRACTURES DISCOVERED AT 98K MILES. ALWAYS SERVICED AT CHEVY DEALERSHIPS.
WHEN AT LOW SPEED OR IN REVERSE THE VEHICLE FEELS LIKE THE BRAKES ARE GRABBING AND HAVE A VERY HARD TIME STOPPING.
GAS LINE OR TANK IS LEAKING AND THERE IS A RECALL FOR THIS ON CHEVY SUBURBANS, BUT A RECALL FOR THIS IS NOT LISTED WITH MY VIN. THIS IS A SAFETY HAZARD AND I SHOULD NOT BE REQUIRED TO COME OUT OF POCKET FOR THIS WHEN IT IS A KNOWN ISSUE FOR VEHICLES IN THIS CLASS. I STARTED THE ENGINE YESTERDAY MORNING AND NOTICED A GAS SMELL. WHEN I BACKED OUT OF THE STATIONARY SPOT I NOTICED GAS ON THE DRIVEWAY.
DRIVING TODAY IN SNOW, INCREASED ELECTRICAL DEMAND ON VEHICLE WHILE ACCELERATING. SMELLED BURNING WIRES AND ALL DASH LIGHTS FLICKERED THEN DIED. ENGINE TURNED OFF AND HAD TO BE RESTARTED WITH THE PUSH BUTTON. HAPPENED WITHIN 30 MINUTES LATER WHILE ACCELERATING ONTO A MAIN ROAD WITH TRAFFIC, LOST CONTROL OF VEHICLE AND HAD TO FORCE THE STEERING WHEEL TO TURN THE VEHICLE OFF THE ROAD TO AVOID BEING HIT BY ONCOMING TRAFFIC.
MY CAR HAD A RECALL FOR BRAKE SYSTEM. I GOT THE RECALL DONE AT A CHEVROLET DEALERSHIP IN DENISON TX AND IT MADE THE BRAKES WHOLE LOT WORSE. NOW IT MAKES LOT OF NOISE AND "SERVICE BRAKE ASSIST" SIGN COMES UP ON DASHBOARD VERY OFTEN. I TALKED TO DEALERSHIP AND CHEVROLET CUSTOMER SERVICE BUT THEY WANT ME TO PAY FOR THE REPLACEMENT OF THE BRAKE PUMP. THE PROBLEM WASN'T THERE BEFORE I TOOK THE CAR IN. DEALERSHIP AND CHEVROLET REFUSE TO HELP. PLEASE INTERVEN.
AUTOMATIC TRANSMISSION: COOLING UNIT AND LINES. THE PERSON IN THE CHEVROLET DEALER TOLD ME THAT THIS CAN CAUSE A FIRE. BECAUSE THE COOLING AND THE OIL LIKE WAS LEAKING AND NEED TO BE FIX AND IT WILL COST ME 1240.00 DOLLARS. I TAKE TO THE DEALER BECAUSE THE CHECK ENGINE WAS FLASHING NOT STOP.
I PURCHASED THIS VEHICLE AND WAS UNAWARE IT HAD OPEN RECALLS WHICH COULD HAVE RESULTED IN AN ACCIDENT. THE DEALERSHIP I PURCHASED FROM DID NOT FIX THE RECALLS PRIOR TO MY PURCHASE AND DID NOT INFORM ME THERE WAS AN OPEN RECALL.
ON SEVERAL OCCASION THE TOUCH SCREEN DISPLAY HAS FAILED TO TURN ON. THIS SCREEN IS USED FOR THE DISPLAY OF THE BACKUP CAMERA, THE AUDIO, HVAC, AND OTHER CONTROLS. THIS HAS TYPICALLY HAPPENED WHEN THE VEHICLE WAS FIRST STARTED, THOUGH IT HAS HAPPENED WHILE THE VEHICLE WAS IN MOTION. AT WICH POINT THE DISPLAY REMAINS BLANK AND MY NOT WORK UNTILL AFTER SHUTTING DOWN THE VEHICLE AND RESTARTING IT AGAIN. THIS IS AN INTERMITTENT PROBLEM.
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKES FAILED TO OPERATE AS DESIGNED. THE VEHICLE OPERATED AS INTENDED AFTER MOVING THE VEHICLE TO LEVEL GROUND. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHILE THE VEHICLE WAS IN REVERSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER OR INDEPENDENT MECHANIC. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS REVERSING OUT OF THE DRIVEWAY, WHEN SHE HAD TO DEPRESS BRAKE PEDAL FORCEFULLY TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ANTELOPE VALLEY CHEVROLET LOCATED AT 1160 MOTOR LN, LANCASTER, CA 93534, (877) 385-0885 AND THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THE DEALER COMPLETED THE RECALL REPAIRS. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
PURCHASED A 2015 SUBURBAN NEW FROM JIM ELLIS CHEVROLET. AT ABOUT YEAR 3 OF OWNERSHIP, JUST AFTER WARRANTY EXPIRATION, I NOTICED MOISTURE IN DRIVERS SIDE HEADLIGHT ASSEMBLY. ABOUT A YEAR LATER THE BLINKER STOPPED WORKING. THE ONLY WAY TO REPAIR IT IS TO INSTALL AN ENTIRE NEW ASSEMBLY. THE PART IS $1,200 ALONE. THE IS NOT A WARRANTY ISSUE, BUT A DEFECT THAT CHEVY WILL NOT ADDRESS OR ADMIT. IT IS ALSO A MAJOR SAFETY ISSUE. ADDITIONALLY, THE PAINT ON THE HOOD AND ROOF STARTED FAILING AT ABOUT YEAR 4. AGAIN, ANOTHER DEFECT. CHEVROLET WILL NOT ADDRESS EITHER OF THEM. ONE IS A SAFETY ISSUE, THE OTHER COSMETIC. VERY FRUSTRATED.
STRUTS ARE LEAKING OIL
REAR LIFT GATE WILL NOT LATCH. THE LIFT GATE CAN OPEN DURING VEHICLE MOVEMENT.
BLIND SPOT DETECTION MODULES ARE BAD, VEHICLE WILL NOT DETECT OBJECT IN BLIND SPOTS
ON VERY RANDOM BUT NUMEROUS OCCASIONS BEGINNING YEARS AGO, THE LIFTGATE WILL IT WILL CLOSE ON ITS OWN OR IT WILL NOT OPEN AT ALL. THE LIFTGATE IS EITHER OPENED REMOTELY BY KEY FOB, INTERIOR BUTTON OR BY USING THE BUTTON ON THE LIFTGATE HANDLE. AS THE LIFTGATE OPENS TO IT'S OPEN POSITION, IT HAS ON SOME OCCASIONS SOUNDED THE WARNING SIGNAL INDICATING THE LIFTGATE IS CLOSING WHILE LOADING OR UNLOADING ITEMS AND ON OTHER OCCASIONS THE LIFTGATE AUTOMATICALLY CLOSES ON ITS OWN, VERY ABRUPTLY, WITHOUT ANY WARNING SIGNAL. BOTH TYPES OF INSTANCES HAVE OCCURRED WHILE BEING UNDER THE LIFTGATE CAUSING ME TO BE STRUCK AND HURT. RECENTLY (AUG '20), IT OCCURRED WHILE HAVING MY TIRE CHANGED BY A SERVICE PROVIDER WHO WAS ALSO STRUCK. I HAVE LOOKED INTO THIS CONCERN ONLINE AND HAVE NOTICED QUITE A FEW COMPLAINTS BY 2015 GM OWNERS OVER THIS SAME ISSUE. I ALSO FOUND THAT THERE WERE 17 BULLETINS IN 18 MONTHS FROM APRIL 2014- OCT 2015 REGARDING LIFTGATE ISSUES FOR THIS SAME YEAR MODEL, INCLUDING A RECALL THAT WAS MENTIONED ON A GM FORUM (RECALL #14300????). THIS IS A TRAGEDY WAITING TO HAPPEN TO SOMEONE IF IT HASN'T ALREADY! THE LIFTGATE IS VERY HEAVY AND THE FIRST TIME IT FELL ON ME, IT DID LEAVE ABRASIONS AND CONTUSIONS. I WAS 125 LBS. SOMEONE HALF MY WEIGHT WOULD NEVER WITHSTAND THAT IMPACT! I WOULD NEVER HAVE ANYONE ELSE GO NEAR THIS LIFTGATE TO LOAD/UNLOAD MY VEHICLE AS IT IS A SERIOUS LIABILITY! PLEASE DO SOMETHING ABOUT THIS! ALL OCCURRENCES OBVIOUSLY HAPPENED WHILE THE VEHICLE WAS STATION
VEHICLE SENSORS AND WARNING LIGHTS ILLUMINATED WHILE THE CAR WAS IN MOTION ON THE HIGHWAY. PULLED CAR OFF AT NEAREST EXIT AND TURNED IGNITION OFF. COULD NOT RE-START VEHICLE FOR 10 MIN. FINALLY CAR STARTED, DROVE IT TO DEALER, THEY SAID IT WAS A LOOSE GROUND CABLE & TIGHTENED CONNECTION. 3 MONTHS LATER VEHICLE CAUGHT FIRE WHILE IN MOTION GOING 25MPH ON STREET. BURNED CABLES COMING OFF BATTERY TERMINAL. GM CEASED INVESTIGATION DUE TO THE BATTERY IN VEHICLE WAS NOT THE ORIGINAL FACTORY BATTERY.
AFTER RECENTLY PURCHASING A USED 2015 GM VEHICLE FROM A NON-GM DEALERSHIP, I MADE A SERVICE APPOINTMENT WITH A LOCAL AUTHORIZED GM SERVICE SHOP TO HAVE THREE OUTSTANDING SAFETY RECALL ISSUES ADDRESSED. MY APPOINTMENT WAS FOR 7:30 AM ON 8/25/2020 AND I BROUGHT MY VEHICLE TO THE SHOP IN THE MORNING OF 8/25. AFTER 4:30 PM I RETURNED TO RETRIEVE MY VEHICLE, AND THE SERVICE SHOP HAD NOT EVEN BROUGHT IT IN TO LOL AT THE ISSUES. NO WORK HAD BEEN PERFORMED, DESPITE THE SERVICE DEPARTMENT HAVING MY VEHICLE IN THEIR POSSESSION NOT ONLY DURING THE TIMEFRAME SPECIFICALLY SCHEDULED FOR THEM TO PERFORM THIS SERVICE, BUT THE ENTIRE REMAINDER OF THE WORK DAY. THE SAFETY RECALL ISSUES REMAIN UNRESOLVED.
2015 CHEVY SUBURBAN. STARTING MY CAR THE MORNING OF 19 AUG 20 I FOUND IT ODD THAT IT STRUGGLED TO START. ARRIVED AT WORK AND NOTICED A STRONG FUEL SMELL, DIDN'T THINK MUCH OF IT, MAYBE THE CAR NEXT TO ME. I LEAVE WORK, AND IT STRUGGLED AGAIN. THOUGHT I SHOULD LOOK A LITTLE WHEN I GOT HOME. WHEN I ARRIVED IT SMELLED STRONGLY OF FUEL AGAIN. UPON THE INSPECTION OF MY VEHICLE, I FOUND THE FUEL LEAK. THE FUEL TANK IS COMPLETELY SOAKED IN GASOLINE. I TAKE IT TO MY TRUSTED MECHANIC TO HAVE A BETTER LOOK AND HE INFORMED I HAVE TO REPLACE THE HOSE IN THE FUEL LINE ABOVE THE GAS TANK BETWEEN WERE THE TWO DOORS MEET. PART NO. 23248011. IT WAS STATIONARY WHEN I SUSPECTED SOMETHING BUT EVIDENCE SUGGEST THE LINE WAS RUBBED AGAINST OTHER COMPONENTS IN THE UNDERCARRIAGE AND DAMAGED THE FUEL SYSTEM WHILE IN MOTION. PROBABLY FROM THE OTHER COMPLAINT I'M ABOUT TO PUT IN ABOUT THE DREADED HIGHWAY VIBRATION BETWEEN 75-80 MPH. AND THAT'S NOT SPEEDING, THERE ARE HIGHWAYS IN TEXAS UP TO 85MPH AND TOLLWAYS AT 75MPH. A LITTLE INCONVENIENCE OF VIBRATION ISN'T MUCH OF A CONCERN. AT FIRST. FUEL HOWEVER IS A MAJOR SAFETY CONCERN. THIS NEEDS TO BE ADDRESSED.
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT HIS VEHICLE BOUNCED UP AND DOWN WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE STRUTS WERE WORN AND NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH ADAMS BUICK GMC INC (1017 BEREA RD, RICHMOND, KY 40475) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
A/C HAS BEEN OUT FOR OVER 2 YEARS. BOUGHT THIS PIECE OF CRAP IN 2016 AND A/C HAS ONLY WORKED FOR 1 YEAR. CAN NOT AFFORD REPAIRS DUE TO HAVING 2 KIDS IN COLLEGE AND STILL TRYING TO LIVE IN CA. I HAVE A 2009 DODGE DURANGO THAT WORKS PERFECTLY!!!!! A/C HAD NEVER GIVEN ME ANY PROBLEMS. CALLED CHEVROLET SEVERAL TIMES TO HAVE THIS FIXED AND NO HELP AT ALL FROM THE DEALER!!! WILL NEVER BUY A CHEVROLET AGAIN IN MY LIFE!!!!!
THE STEERING WHEEL LOOSES POWER AND GETS STIFF FOR ABOUT 1-2 SECONDS WHEN IM IN PARK AND PUT IT ON DRIVE AND WHEM I START TO GO REVERSE
DEALER TOLD ME THAT PASSENGER SIDE AIR BAG IS NOT WORKING
2015-2017 CHEVY SUBURBAN, CRACKED COMBINATION TRANSMISSION FLUID OIL AND AC CONDENSER COOLERS. THESE VEHICLES HAVE A COMMON CONDITION WHERE THERMAL CYCLING ON THE COMBINATION TRANSMISSION FLUID OIL AND AC CONDENSER COOLERS CAN CREATE A CRACK, ALLOWING AC REFRIGERANT TO ESCAPE AND SUBSEQUENTLY DEACTIVATING THE VEHICLE'S AIR CONDITIONING SYSTEM WHICH COULD IMPACT TRANSMISSION, WHICH COULD BE POTENTIAL SAFETY HAZARD IF OCCURRED WHILE DRIVING, IN WHICH CASE HAS HAPPENED TO OUR VEHICLE WHILE IT WAS BEING OPERATED ON HIGHWAY AT SPEED OF 70 MPH. PER GM, THE WARRANTY FOR THIS CONDITION WAS EXTENDED TO FIVE (5) YEARS OR 60,000 MILES, HOWEVER FOR MOST VEHICLES THE WARRANTY WENT INTO EFFECT A YEAR BEFORE SOME VEHICLES MAY HAVE BEEN SOLD, IN OUR CASE IT WAS ACTIVATED IN 4/2019. THIS BEING A COMMON ISSUE WITH THIS VEHICLE, GM HAS NEVER ISSUED A SPECIFIC RECALL TO ADDRESS THE PROBLEM. HOW CAN I REQUEST THIS MATTER BE INVESTIGATED AND A RECALL ISSUED TO ADDRESS THE PROBLEM. *TR
THE ELECTRONIC SUSPENSION STRUTS HAVE GONE OUT FOR THE SECOND TIME. THIS SEEMS TO BE A VERY COMMON PROBLEM ON THESE VEHICLES. THE FIRST TIME IT HAPPENED WAS IN 2017. IT HAS HAPPENED AGAIN 2 YEARS LATER. THE VEHICLE IS A 2015. MANY PEOPLE ARE HAVING THIS PROBLEM ACCORDING TO THE DEALERSHIP AND THE REPAIR SHOP. *TR
MY AC CONDENSER HAS A LEAK. GM ISSUED A SPECIAL RECALL IF THE OWNER REPORTED IT WITHIN 60,000 MILES. I WASN'T LUCKY ENOUGH FOR MY AC TO FAIL WITHIN THAT PERIOD NOR WAS I NOTIFIED THAT THE CONDENSER WAS A MANUFACTURE DEFECT. GM WILL NOT FIX MY AC CONDENSER UNLESS I PAY OUT OF POCKET $1000. *TR
MY CHEVY SUBURBAN 2015 I'M HAVING A PROBLEM WITH THE BRAKE WHENEVER I COME TO A COMPLETE STOP IN TRAFFIC OR IN THE PARKING LOT OR IF I'M GOING SLOW THE BRAKE GETS VERY STIFF AND CANT STOP ,I OFTEN APPLY MORE PRESSURE..BEGGING MY CAR TO STOP , VERY FRIGHTENING PLEASE I NEED SOME REDRESS..AS I UNDERSTAND THERE'S A RECALL FOR THOSE TRUCK BY GM .. PH# [XXX] YOURS TRULY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOMNIN CHEVROLET DADELAND LOCATED AT 8455 S DIXIE HWY, MIAMI, FL 33143, (305) 669-2709, WHERE THE TECHNICIAN ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V761000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *LN*JB *TR
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHEN ATTEMPTING TO STOP THE BRAKE PEDAL TRAVELLED TO THE FLOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS CONCERNED THAT THE BRAKE FAILURE MAY CAUSE A CRASH. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY STOP AND THE BRAKE PEDAL TRAVEL TO THE FLOOR CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE LOCAL DEALER STIVER CHEVROLET (111 NEWLAND RD. COLUMBIA SC) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET NOTIFIED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V645000 (BRAKES) HOWEVER, SHE HAD RECEIVED THE RECALL NOTIFICATION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 99,000.
MY VEHICLE HAS AN AWFUL VIBRATION TO IT, THAT STARTS AT A LOW SPEED AND CONTINUES AS SPEED PROGRESSES. ALSO I HAVE BEEN GETTING HEADACHES EVERYTIME I DRIVE MY VEHICLE. THIS HAS BEEN GOING ON FOR A COUPLE MONTHS NOW AND HAS BEEN TAKEN TO TIRE PLACE BUT THEY CANT SEEM TO FIND THE ISSUE. WITHIN THE LAST COUPLE OF WEEKS I STARTED PUTTING 2 AND 2 TOGETHER WITH MY HEADACHES COMING ON WHEN I DRIVE MY VEHICLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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