Owners filed 125 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › antilock/traction control/electronic limited slip. It has been recalled 5 times.
When it fails
08000080,000 milesMedian miles at failure
44 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
28
2
0
0
Engine
8
0
3
0
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
7
0
0
0
Engine and Engine Cooling › Engine
7
0
0
0
Engine and Engine Cooling
6
0
0
0
Service Brakes, Hydraulic › Foundation Components › Disc
5
0
0
0
Engine and Engine Cooling › Cooling System
4
0
0
0
Unknown or Other
3
0
0
0
Steering
3
0
0
0
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
3
0
0
0
5 safety recalls
Part 573 reports
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe15V701000
Filed Oct 26, 20151,003,556 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Risk. Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy. The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Defect. GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Risk. IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy. DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices07E021000
Filed Mar 12, 2007742 vehiclesDelphi
Defect. CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk. FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Remedy. DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
Air Bags › Frontal02V329000
Filed Dec 9, 2002272 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN PASSENGER, SPORT UTILITY VEHICLES AND MINI VANS, SOME OF THESE VEHICLES HAVE A PASSENGER AIR BAG THAT WAS MANUFACTURED WITHOUT A CHECK VALVE PIN. AN AIR BAG WITHOUT THE CHECK VALVE PIN COULD PRODUCE INCREASED PRESSURE AT THE ONSET OF THE AIR BAG DEPLOYMENT AND REDUCED PRESSURE AFTERWARD.
Risk. THIS COULD INCREASE THE SEVERITY OF INJURY TO A PERSON WHO WAS NOT PROPERLY RESTRAINED AND WHO WAS CLOSE TO THE PASSENGER AIR BAG AT THE TIME OF DEPLOYMENT. IT COULD ALSO REDUCE THE AB8ILITY OF THE AIR BAG TO PROTECT A RESTRAINED FRONT SEAT PASSENGER.
Remedy. DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE PASSENGER AIR BAG. OWNER NOTIFICATION BEGAN DECEMBER 16, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OLDSMOBILE AT 1-800-442-6537, OR SATURN AT 1-800-553-6000, PROMPT #3.
Service Brakes, Hydraulic › Foundation Components01I014000
Filed Sep 24, 2001General Motors Corp.
Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1995-1999 CHEVROLET MONTE CARLO Z34 PASSENGER VEHICLES. THE BRAKING PERFORMANCE IN WET WEATHER OR WET ROAD CONDITIONS IS REDUCED MORE THAN A DRIVER WOULD EXPECT.
Risk. THE BRAKING COULD FEEL DELAYED MOMENTARILY WHEN LIGHT OR MODERATE FORCE IS APPLIED ON THE BRAKE PEDAL WHILE DRIVING ON WET ROADS OR AFTER GOING THROUGH A CAR WASH.
Remedy. DEALER WILL MODIFY THE FRONT FENDER LINERS TO REMOVE A PORTION OF THE CLOSEOUT PANELS IN THE FRONT WHEEL WELLS AT NO CHARGE TO THE CONSUMER. THIS SERVICE WILL BE AVAILABLE THROUGH AUGUST 2004.
What owners reported
Newest filings
Engine
Filed Aug 19, 201970,000 milesOH
RECALL
Service Brakes
Filed Jan 14, 201966,000 milesCA
NO ANTI-LOCK BRAKES
Service Brakes
Filed Nov 30, 201875,683 milesKY
FAN WANT COOL THE CAR WHEN STOP AT RED BREAKS WHEN FAST STOPING HAS SLOW GRIP TOO THEM
Electrical System › Ignition
Filed Oct 17, 201685,000 milesCA
MY CAR WILL NOT TURN ALL THE WAY OFF TO BE ABLE TO REMOVE THE KEYS FROM THE IGNITION. I UNDERSTAND THERE IS A RECALL ON 2000 MODELS AND UP. AND THERE IS A RECALL FOR THE SAME ISSUE ON THE 1999 LUMINA - BUT NOT ON THE MONTE CARLO, GIVEN THAT THE MC IS SO SIMILAR TO THE LUMINA, I THINK THERE HAS BEEN A MISTAKE NOT INCLUDING THE MC. IT HAS HAPPENED ON SEVERAL DIFFERENT OCCASIONS AND IS GETTING WORSE. I BELIEVE THE 1999 SHOULD BE INCLUDED IN THE RECALL ALSO. PLEASE LET ME KNOW, THANK YOU. IF YOU ARE NOT THE RIGHT PEOPLE PLEASE POINT ME IN THE RIGHT DIRECTION. *TR
Electrical System
Filed Oct 17, 2016CA
NHTSA CAMPAIGN ID NUMBER 14V400000 - I SENT A PRIOR COMPLAINT TODAY REGARDING MY 1999 MONTE CARLO AND I APOLOGIZE FOR MISSTATING A FACT.. I SAID IN THE ORIGINAL COMPLAINT THAT MY MONTE CARLO WAS LISTED ON THE RECALL AT THE YEAR 2000. AND THAT IT WAS SIMILAR TO THE LUMINA, I MEANT TO SAY THAT IT IS SIMILAR TO THE 1999 MALIBU, WHICH IS BEING RECALLED BECAUSE OF THE IGNITION SYSTEM. THE RECALL NUMBER IS 14350. AND MY COMPLAINT NUMBER THAT I SENT EARLIER WHICH DESCRIBES IN DETAIL THE PROBLEM I AM HAVING IS 10916644.. *TR
Electrical System
Filed Sep 20, 201680,000 milesOH
TL* THE CONTACT OWNS A 1999 CHEVROLET MONTE CARLO. AFTER REFUELING THE VEHICLE, THE CONTACT NOTICED FUEL LEAKING UNDERNEATH THE VEHICLE. IN ADDITION, THE FRONT DRIVER AND PASSENGER SIDE POWER WINDOWS AND THE AIR CONDITIONER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED AND THE AIR CONDITIONING UNIT NEEDED TO BE RECHARGED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WITH THE AIR CONDITIONER RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Engine
Filed Mar 30, 2016120,000 milesMD
TL* THE CONTACT OWNS A 1999 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.
Engine
Filed Feb 18, 2016NC
TL* THE CONTACT OWNS A 1999 CHEVROLET MONTE CARLO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Engine
Filed Feb 3, 2016153,000 milesDE
TL* THE CONTACT OWNS A 1999 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THERE WAS A BURNING OIL ODOR EMITTING FROM THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
EngineFire
Filed Dec 29, 2015IL
TL* THE CONTACT OWNS A 1999 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THERE WAS A LEAK COMING FROM UNDER THE HOOD THAT WAS GETTING PROGRESSIVELY WORST. THE LEAK WOULD CREATE A PUDDLE ON THE FLOOR. THE CONTACT ALSO STATED THAT UPON TURNING THE KEY IN THE VEHICLE, IT STARTED SMOKING. THE VEHICLE WAS INSPECTED BY THE CONTACT WHO NOTICED THAT ENGINE OIL WAS LEAKING ONTO THE EXHAUST MANIFOLD. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE) AND WAS TO SCHEDULE A RECALL REPAIR APPOINTMENT ONCE THE PARTS BECAME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
EngineFire
Filed Dec 23, 2015178,000 milesTX
TL* THE CONTACT OWNS A 1999 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL ODOR COMING INTO THE VEHICLE. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
EngineFire
Filed Oct 9, 2015148,551 milesOH
TL* THE CONTACT OWNS A 1999 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT AFTER TURNING THE IGNITION KEY TO START THE ENGINE, AN EXPLOSION OCCURRED UNDER THE HOOD. THE CONTACT DISCOVERED THAT DURING THE INCIDENT THE INTAKE MANIFOLD AND THE TOP OF THE ENGINE WERE SEVERELY DAMAGED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 148,551.
Electrical System
Filed Apr 29, 201489,300 milesHI
TL* THE CONTACT OWNS A 1999 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THE ENGINE FAILED TO START AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY AND ALTERNATOR WAS REPLACED. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE CONTACT ALSO MENTIONED THAT THE BRAKE LIGHTS AND HEADLIGHTS FAILED TO OPERATE AFTER THE BULBS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,300. UPDATED 06/10/14*LJ
Engine
Filed Apr 5, 2014125,000 milesAZ
I WOULD BE DRIVING DOWN A ROAD AND SUDDENLY THE ENGINE WOULD DIE. I WOULD IMMEDEIATELY HAVE NO POWER STEERING NOR POWER BRAKES. THIS HAPPENED SEVERAL TIMES. I HAVE NOW STOPPED DRIVING THE CAR. NO CODES WOULD SHOW. MY MECHANIC CANNOT FIND ANYTHING. WHEN I TAKE IT TO HIM, IT DID NOT ACT UP. IT IS INTERMITTENT. SOMETIMES IT WOULD START RIGHT BACK UP. OTHER TIMES IT WOULD TAKE HOURS OR MANY HOURS BEFORE IT WOULD FINALLY RESTART. *TR
Exterior Lighting › Brake Lights › Switch
Filed Nov 22, 2010163,125 milesOH
TL*THE CONTACT OWNS A 1999 CHEVROLET MONTE CARLO. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR BRAKE LIGHTS WERE INOPERATIVE. THE CONTACT WAS ALERTED BY A DRIVER ONCE REACHING HIS DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FAILURE WAS ATTRIBUTED TO THE BRAKE MULTIFUNCTION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 163,125.
Fuel System, GasolineFire
Filed Mar 27, 2010208,000 miles00
J'AI UN CHEVROLET MONTE-CARLO 1999 AVEC LE MOTEUR 3.8 V6 ,EN LA DMARRANT UNE EXPLOSION S'EST PRODUITE ET LE MOTEUR A PRIS EN FEU .J'AI CONTACTER G.M QUI ME DISE QU'IL N'Y A PAS DE RAPPEL CONCERNANT LES INCENDIES EN RAPPORT AVEC LE COLLECTEUR D'ADMISSION EN PLASTIQUE ,ET JE SAIS QUE C'EST UNE DFECTUOSIT DE FABRICATION .J'AIMERAIS AVOIR VOS CONSEILS AFIN DE RGLER MON PROBLME ,MERCI.
Engine and Engine Cooling
Filed Feb 12, 200915,000 milesMA
TL*THE CONTACT OWNS A 1999 CHEVROLET MONTE CARLO. FOR THE PAST TWO YEARS, THE VEHICLE WOULD DECELERATE ON ITS OWN INTERMITTENTLY. THE CONTACT HEARD A LOUD NOISE AND THE VEHICLE BEGAN SMOKING UNDER THE HOOD WHILE DRIVING BETWEEN 45-55 MPH. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THEY DUPLICATED THE FAILURE. THE MECHANIC STATED THAT THE ENGINE WOULD NEED TO BE DISASSEMBLED IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 16,500 AND FAILURE MILEAGE WAS 15,000. UPDATED 11/04/09. *LJ UPDATED 11/05/09.*JB
I STARTED TO HEAR A SLIGHT CLICKING SOUND WHEN I PRESSED ON MY BRAKES, ONLY EVERY ONCE IN A WHILE, LIKE THE SOUND I WOULD HEAR WHEN I WOULD HIT A POT HOLE IN THE ROAD WHILE I WAS BRAKING AND MY "LOW TRACTION" LIGHT WOULD COME ON. IT PROGRESSIVELY HAD STARTED TO GET WORSE OVER THE COURSE OF THE MONTH. I HAVE HAD TWO GARAGES LOOK AT MY CAR, AND THEY CANNOT FIGURE OUT WHAT IS MAKING THE REPEATED AND VERY EVIDENT CLICKING SOUND EVERYTIME THE BRAKES ARE TOUCHED. I HAVE HAD A DIAGNOSTIC TEST DONE ON THE CAR AND NO CODES ARE SHOWING UP. THEY SAY IT COULD BE THE ABS MODULE, BUT THEY ARE NOT SURE, AND THAT I WOULD HAVE TO BRING IT TO THE DEALERSHIP TO HAVE IT INVESTIGATED FURTHER. THEY WERE (THE GARAGES) BOTH PUZZLED AT WHAT THIS SOUND WOULD BE CAUSED BY. *TR
Engine and Engine Cooling › Exhaust SystemFire
Filed Sep 23, 2008189,457 milesID
I WAS AT A FRIENDS FOR SEVERAL HOURS PROCEEDING INCIDENT. I DROVE MY 1999 CHEVY MONTE CARLO Z34 ABOUT 1 MILE FROM MY FRIENDS TO TACO BELL. THE CAR HAD BEEN RUNNING GREAT. I WENT INSIDE TO ORDER I WAS IN THEIR 10-15 MINUTES. WHEN I CAME OUT SMOKE WAS COMING FROM UNDER THE HOOD. I OPENED THE HOOD AND THE TOP OF THE ENGINE WAS ON FIRE. TACO BELL EMPLOYEES CALLED 911 AND THEN PROVIDED A FIRE EXTINGUISHER. THE FIRE WAS PUT OUT BY THE EXTINGUISHER AND THEY CANCELLED THE 911 CALL. I CALLED A TOW COMPANY AND HAD THE CAR TOWED HOME DUE TO THE HOUR AND MY ENGINE BEING MELTED. *TR
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed May 24, 200647,000 milesMI
DT*: THE CONTACT STATED THERE WAS AN ODOR COMING FROM THE VEHICLE. UPON INSPECTION THE DEALER AND INDEPENDENT REPAIR SHOP DETERMINED THE VEHICLE WAS LEAKING ANTI-FREEZE. THE PLASTIC INTAKE MANIFOLD GASKET WAS CRACKED DUE TO HEAT FROM THE ENGINE AND NEEDS REPLACED WITH A METAL GASKET. WHILE DRIVING 40 MPH, AFTER THE VEHICLE WAS INSPECTED THE ENGINE STALLED. THE VEHICLE WAS RESTARTED AFTER COOLING FOR AN HOUR. THE VEHICLE WAS NOT RETURNED TO THE DEALER OR MECHANIC. UPDATED 06/07/2006. *AK *TS
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 26, 2015. Source: NHTSA Office of Defects Investigation.