Owners filed 1,147 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 9 times.
When it fails
07900079,000 milesMedian miles at failure
942 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Steering
601
22
0
9
Electrical System
71
3
0
2
Steering › Electric Power Assist System
67
2
0
0
Seats
62
0
0
0
Power Train
35
1
0
0
Steering › Column
31
0
0
0
Exterior Lighting
31
0
2
0
Service Brakes
22
4
0
5
Air Bags
16
9
1
3
Steering › Hydraulic Power Assist System
13
0
0
0
9 safety recalls
Part 573 reports
Steering14E044000
Filed Jul 21, 20147,304 vehiclesDorman Products, Inc.
Defect. Dorman Products, Inc. (Dorman) is recalling certain replacement intermediate steering shafts sold under the Dorman, OE Solutions, and Solutions brand names, part numbers 425-167, 2425167, and 7-3074, for installation on 2004-2012 Chevrolet Malibu, 2005-2010 Pontiac G6, and 2007-2009 Saturn Aura vehicles. The affected steering shafts may have a yoke that inadequately supports the u-joint bearing resulting in a premature failure.
Risk. A joint bearing that fails prematurely may cause separation of the u-joint resulting in a complete loss of steering control, increasing the risk of a crash.
Remedy. Dorman will notify owners, and dealers will refund the purchase price or replace the steering shafts, free of charge. The recall began in September 2014. Owners may contact Dorman customer service at 1-800-523-2492.
Electronic Stability Control (esc)14V252000
Filed May 14, 20142,440,524 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Risk. Any of the above failure conditions increases the risk of a crash.
Remedy. GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift14V224000
Defect. General Motors LLC (GM) notified the agency on April 29, 2014, that they are recalling 56,214 model year 2007 and 2008 Saturn Aura vehicles. On May 22, 2014, GM increased the recall to include an additional 1,074,899 model year 2004-2008 Chevrolet Malibu vehicles manufactured from May 16, 2003, through October 5, 2007, model year 2004-2007 Malibu Maxx vehicles manufactured from June 25, 2003, through April 5, 2007, and model year 2005-2008 Pontiac G6 vehicles manufactured from May 26, 2004, through September 28, 2007, and equipped with 4-speed transmissions. The total number vehicles being recalled is now 1,131,113.
Risk. If the transmission shift cable fractures while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the PARK position, the transmission may not be in PARK. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy. GM will notify owners, and GM dealers will replace the shift cable assembly and mounting bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact General Motors at 1-800-553-6000. GM's number for this recall is 14152.
Steering › Electric Power Assist System14V153000
Filed Mar 31, 20141,373,177 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Risk. If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Filed Feb 28, 20114,887 vehiclesTi Group Automotive Systems, Llc
Defect. TI AUTOMOTIVE IS RECALLING CERTAIN FUEL PUMPS, PART NUMBERS TU456 AND TU303, SOLD UNDER VARIOUS BRAND NAMES AS AFTERMARKET AND REPLACEMENT EQUIPMENT FOR THE MOTOR VEHICLES LISTED ABOVE. THE DEFECTIVE FUEL PUMP MAY SEIZE, STOPPING THE FUEL FLOW TO THE ENGINE CREATING A STALLING CONDITION.
Risk. A VEHICLE CRASH COULD OCCUR SHOULD THE ENGINE STALL WHILE IN USE.
Remedy. TI AUTOMOTIVE WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE ANY DEFECTIVE FUEL PUMP WITH A NEW OR REWORKED FUEL PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 22, 2011. OWNERS MAY CONTACT TI AUTOMOTIVE AT 1-866-867-3759 OR LOG ON TO WWW.RECALLRESPONSE.COM.
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module04V190000
Defect. SOME OF THESE PASSENGER VEHICLES HAVE AN ELECTRONIC CONTROL UNIT (ECU) THAT MAY CALCULATE A HIGHER THAN ACTUAL VEHICLE SPEED BECAUSE OF AN ERRATIC REAR-WHEEL SPEED SENSOR SIGNAL, AND CAUSE ABS ACTIVATION WHERE IT IS NOT NEEDED OR NEEDED ABS ACTIVATION TO BE EXTENDED DURING BRAKING AS THE VEHICLE SPEED DROPS TO ABOUT 3 MPH.
Risk. UNEXPECTED ABS ACTIVIATION COULD INCREASE STOPPING DISTANCE UP TO ABOUT 11 FEET DPENDING ON THE GRADE OF THE ROAD, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPROGRAM THE ABS CONTROLLER. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Defect. ON CERTAIN PASSENGER VEHICLES, ANALYSIS OF AN A SIDE IMPACT CRASH TEST CONDUCTED BY THE NHTSA;S NEW CAR ASSESSMENT PROGRAM (NCAP) INDICATED THAT THE OUTBOARD ANCHORAGE OF THE DRIVER'S SEAT BELT COULD DISCONNECT BECAUSE OF CONTACT BETWEEN THE SEAT TRIM AND THE ANCHORAGE CONNECTOR WHEN THE SEAT WAS ADJUSTED TO ITS LOWEST POSITION.
Risk. IF THIS OCCURRED IN A CRASH, THE DRIVER COULD RECEIVE GREATER INJURIES.
Remedy. DEALERS WILL INSERT A RETAINER ON BOTH THE DRIVER'S AND PASSENGER'S BELT ANCHORAGES. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Equipment › Other › Labels04V094000
Filed Feb 24, 200451,715 vehiclesGeneral Motors Corp.
Defect. CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208, "OCCUPANT CRASH PROTECTION." SOME OF THESE VEHICLES THAT WERE NOT EQUIPPED WITH AN ADVANCED OCCUPANT RESTRAINT SYSTEM (AORS) HAVE DRIVER AND PASSENGER SIDE SUN VISORS WITH AORS LABELS. THE AORS LABELS DO NOT INCLUDE STATEMENTS AND THE ILLUSTRATION REQUIRED BY FMVSS NO. 208 FOR VEHICLES WITHOUT AORS.
Remedy. OWNERS WILL BE SENT REPLACEMENT LABELS WITH INSTRUCTIONS ON HOW TO INSTALL THEM. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
What owners reported
Newest filings
Steering
Filed Dec 19, 2025MN
Electric Power Steering has failed on my car. Warning shows up saying power steering. Live in a snowy deer populated area impossible to turn wheel in these situations to avoid a collision. There was no actual accident that occured but there more than likely could be.
Steering
Filed Mar 27, 2025MN
The steering system gets extremely sensitive towards highway speeds to where a slight touch of the steering wheel could cause the car to move a significant amount no warning lamps or messages
Steering
Filed Apr 30, 202485,000 milesFL
The contact owns a 2004 Chevrolet Malibu. The contact stated that the power steering failure message was displayed on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed however, there was no DTC code retrieved for the power steering failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to costs. The contact linked the failure to NHTSA Campaign Number: 14V153000 (Steering) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Service BrakesCrash2 injured
Filed Mar 24, 2024VA
The Grumman LLV was hit by the driver of the Chevy Malibu. The Grumman LLV had seatbelt issues with impact. The LLV was forced over on two wheels with left side impact from the driver of Chevy Malibu. [XXX] was the driver of the USPS Grumman LLV at the time of accident sustaining neck injuries requiring medical attention. Multiple medical procedures paid out of pocket followed to include surgeries The driver of Chevy Malibu was injured and received coverage by State Farm insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering
Filed Sep 19, 2023100,000 milesCA
The contact's friend owns a 2004 Chevrolet Malibu. The contact stated that while his friend was driving at various speeds, the vehicle experienced a loss of power steering assist. The oil and theft warning lights were illuminated. The Service Power Steering message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Steering
Filed Aug 11, 2023NY
On multiple occasions driving at slow speeds and parallel parking, the steering wheel locked and I was unable to turn the car. This has occurred numerous times and I am very concerned about my safety as this is extremely hazardous. I am aware that this, power steering failure, is a known issue. Please advise.
Vehicle Speed Control
Filed May 4, 2023FL
1. A known about the recall for the power steering to go out. This was repaired as a recall a in 2014. It was replaced at no charge. In the last year the same thing happened again. I was charged over $1400 for repair at the dealership. Why was this not covered as well. Same part. Same problem a second time. ? 2. Also, cruise control has gone out over a year ago. No one told me there was a recall. I did not get it fixed due to cost.
Steering
Filed Mar 7, 2023UT
My 16 yr old was driving to school when the power steering stopped working. The vehicle was around 151,850 miles. The vehicle steering light came on, the vehicle was still drivable but was very difficult to turn. I’ve taken it to a GM verified dealership to get repaired. The recall that was on the vehicle shows completed 05/2014. The vehicle has never been repaired and I have pictures of the original parts that were replaced in case you need to verify part numbers and prove it has never been repaired. I would really like to be reimbursed as this was a recall that my vehicle was never repaired for.
Steering
Filed Jan 23, 2023MO
In March of 2015 recall for steering shift was done. The car is loosing power again when you are turning a corner it has happened several times. A powere steering code was on. A local shop looked at it and cleared it.
Steering
Filed Dec 20, 2022139,000 milesIN
The contact owns a 2004 Chevrolet Malibu. The contact stated while reversing the power steering failed without warning. The vehicle was taken to the dealer and they stated the steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they stated that the vehicle was not under warranty. The failure mileage 139,000.
Steering
Filed Jun 16, 2022FL
Driving along the power steering goes out. You have to pull over, turn engine off and on and ok until the next time. This was a recall that was fixed in 2014. It’s happening again. Happens everywhere. Slowly out to parking lot to highway speeds and everywhere in between. Exactly same when it happened in 2014. Recall 14116
Steering
Filed Apr 7, 2022CO
The 2004 Chevy Malibu Maxx equipped with Electric Power Steering experienced a sudden loss of power steering assist. The power steering loss made it extremely difficult to control the direction of the car and can cause crash. The problem has been confirmed by the dealer after a $185 inspection to just read a code. The problem has been covered by recall Bulletin No. 14116. However, the recall DID NOT fix the problem and the exact problem showed up. Mike Maroone Chevrolet North and GM stated "when the recall is done it's done", although the problem was still there. A message was displayed on the Driver Information Center and a chime sounds to inform the driver. The Bulletin is https://static.nhtsa.gov/odi/rcl/2014/RCRIT-14V153-6084.pdf. There is also news on GM's website. https://media.gm.com/media/us/en/gm/home.detail.html/content/Pages/news/us/en/2014/mar/0331-power-steering.html
Steering
Filed Mar 14, 2022MO
EPS went out, warning message for steering on message board. Cannot steer very easily. Have not taken to dealer due to not wanting to operate unnecessarily
Electrical System
Filed Oct 15, 2021TX
I was driving to work with my son and sister in the car when the steering wheel suddenly got very tight and started jerking when I attempted to make a left or right turn. I then stopped at a gas station and as soon as I came to a complete stop the vehicle shut off before I could turn it off manually. I then attempted to turn the key on and start the vehicle but it would not turn over, it would only make a clicking sound. I called a friend that was close by to come and assist me so when they arrived I asked them to jump my vehicle off via jumper cables which did get my vehicle's engine to finally start. The car sounded very weak as if it was going to shut off again once we disconnected the jumper cables but it didn't shut off. Nothing was working inside the car or outside meaning I had no radio, no interior lights and nothing on my dash was working. The speedometer wasn't working, the rims Guage wasn't working, the temp Guage wasn't working nor was anything else working on my dash. The turn signals were not working for either side and none of my headlights or taillights were working either. And I still did not safely have control of the steering. The only warning lamp, which didn't appear until my friend jumped my car off, was what looked like a symbol of a vehicle with a symbol of a locked lock in front of it. This failure just happened so I have not taken the car to a certified mechanic to inspect it but the car is available for inspection at any time. I can not afford to pu
The contact owns a 2004 Chevrolet Malibu. The contact stated while the vehicle was parked and the engine running the contact noticed that their front driver and passenger headlight were very low in both low beam and high beam and that the light eventually burned out. The contact inspected the vehicle and saw that the light bulb sockets for both the front driver side and passenger had melted. The contact stated the cause of the failure is the wiring behind the headlight assembly that is causing the headlight socket to melt. The contact replaced the headlight bulb sockets themselves with aftermarket parts to repair the failure, however, the failure persisted and reoccurred. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Electrical System
Filed Aug 21, 2021CA
The power steering went out while driving. The car was being backed out of the driveway. The car had lights go off when it happened. Once the car was restarted power steering worked again. This problem has only occurred once as far as known. The steering was incredibly hard to move when the issue occurred. It is foreseeable that if issue happens at the wrong time on the freeway it could lead to injury or death of driver, passenger, or others outside the vehicle. If it happens at high speeds during a turn any number of serous damage or injuries could occur. The vehicle was taken to a mechanic who said a dealership would have the equipment properly diagnose the problem. If the mechanic did it himself he would have to replace several parts one a time and it might not be fixed. I will have my son take it to a dealership to look at it. Lights went off during the problem, but it is UNKNOWN which ones lit up. The lights went off, but since significant force had to be used to pull the wheel even slightly the exact lights that went off are unknown.
Unknown or Other
Filed Aug 1, 2021OH
I have Chevy Malibu Maxx and none of the recall issues have been taken care of. I would like to get these recalls taken care of before I have accident.
Steering
Filed May 17, 2021OH
Eps goes out. At first only happened when I first started my car but if I restarted it then the issue went away. Problem increased over time & power steering went out while driving. Now it just won’t come back on. Wheel “twitches” or “seizes” on its own. If I put cruise control on the speed increases slightly on its own overtime on its own. It is available for inspection upon request. My safety surely felt at risk & I felt my dogs safety was at risk too. Also any of my passengers safety or anyone else on the road at that time for that matter , had I not been paying 110% attention & noticed the check engine light some on / power steering go out, I could have crashed or someone else could’ve hit me, etc.. Power steering went out while driving quite a few times & I’ve seen numerous complaints for these issues with this same year & model so it has to be a defect not just a personal issue. Have seen comments/reviews all over the internet about these issue , mostly the electric power steering , and even some that say they had replaced their steering column on 3 separate occasions out of pocket with no help resolving this issue from gm or Chevrolet. They first appeared as soon as the power steering went out. No lights prier & no power steering warning on the radio dash thing. (It says when I’m low on washer fluid, or when the power steering goes out, etc.. across my radio)
SteeringCrash1 injured
Filed May 5, 2021255,450 milesWA
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED NOT ALLOWING THE CONTACT TO HAVE CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE RAN INTO A SIDE BEARING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SOME BACK SORENESS. THE VEHICLE WAS ABLE TO START BACK UP AND THE CONTACT DROVE THE VEHICLE BACK HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 255,450.
Electrical System
Filed Apr 23, 202174,000 milesFL
THE SENSOR AND OR POWER STEERING ASSIST IS MALFUNCTIONING AND SENDING WARNING AND SHUTS DOWN THE ELECTRIC STEERING ASSIST. MUST TURN VEHICLE OFF AND THEN RESTART SEVERAL TO GET STEERING TO RELEASE. THERE WAS NO NOTICE GIVEN TO [XXX] WHEN THE RECALL(S) WERE ISSUED FOR 2004 CHVY MALIBU. STATIONARY THUS FAR. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 21, 2014. Source: NHTSA Office of Defects Investigation.