2004 Chevrolet Malibu complaints

WHILE MAKING A RIGHT TURN, THE STEERING WHEEL FAILED. A LIGHT FOR THE STEERING WHEEL FLASHED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER. THE MECHANIC INFORMED THE CONSUMER THAT THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED. *AK PE04031_CAT THE STEERING COLUMN WAS REPLACED. *SC *JB

VEHICLE EXPERIENCED AN ONGOING PROBLEM WITH STALLING WHILE DRIVING. THIS OCCURRED TWICE A WEEK. VEHICLE HAD BEEN TO THE DEALER ON TWO SEPARATE OCCASIONS, AND DEALER REPLACED THE IGNITION SWITCH, BUT PROBLEM RECURRED. VEHICLE WAS TAKEN A SECOND TIME TO DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. *AK

WHILE DRIVING AT ANY SPEED POWER STEERING FAILED. THIS CAUSED THE DRIVER TO HAVE DIFFICULTY IN STEERING, BUT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. IT WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. *AK EA04018_CAT

ELECTRIC POWER STEERING FAILED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. SPORT CHEVROLET SAID THEY HAD HEARD OF THIS DEFECT BEFORE. THEY TOLD MY WIFE TO TURN THE CAR AND THEN TURN THE CAR ON AGAIN. THIS SOLVED THE PROBLEM. THIS "FIX" LEAVES SOMETHING TO BE DESIRED, ESPECIALLY IF YOU ARE DRIVING ON THE HIGHWAY. EA04018_CAT. *LA

WHILE DRIVING MY 2004 CHEVY MALIBU MY STEERING WHEEL STARTED TO JERK BACK AND FORTH, THIS WOULD HAPPEN WHEN TURNING RIGHT. AT LOW SPEEDS. I ALSO HAD THE ABS BRAKE LIGHT COME ON INTERMITTENTLY, THE DEALERSHIP WAS ABLE TO VERIFY THE BRAKE LIGHT PROBLEM DUE TO A RECALL AND THE STEERING ALSO WAS VERIFIED. THIS RESULTED IN REPLACEMENT OF THE "RACK IS WHAT THE DEALER CALLED IT." I HAVE NOTICED THIS IS A PROBLEM ON MANY 2004 MALIBUS. CHEVROLET HAD BETTTER LOOK INTO THISAND TAKE APPROPRIATE ACTION BEFORE IT RESULTS IN DEATH AND MAJOR LEGAL ACTION. EA04018_CAT. *LA

TRAVELING DOWN STREET AT LOW SPEED WHEN A SUDDEN BUT LIGHT JOLT FROM THE ENGINE IS FELT. MOMENTS LATER SLOWING DOWN FOR A TRAFFIC LIGHT TOTAL LOSE OF ELECTRICAL POWER. THIS DOES NOT HAPPEN ALL THE TIME. VEHICLE IS IN FOR REPAIRS ON THIS DATE. *AK EA04018_CAT

PURCHASED A 2004 CHEVROLET MALIBU IN DEC. 03 - ON FEB. 09, 2004 I WAS IN STOP AND GO TRAFFIC ON THE BALTIMORE BELTWAY DURING MORNING RUSH HOUR. WHILE GOING ONLY ABOUT 7 MILES PER HOUR, I APPLIED MY BRAKES TO STOP AND MY CAR WOULD NOT BRAKE. I ENDED UP RUNNING INTO THE SUV IN FRONT OF MY VEHICLE. NO DAMAGE TO THE SUV, HOWEVER THE FRONT END DAMAGE TO MY MALIBU WAS $3500.00. (AFTER POKING AROUND ON THE INTERNET I FOUND OUT THAT THE MALIBU RECEIVED THE POOREST RATING ON A LOW SPEED FRONT END IMPACT CRASH TEST) IT REALLY DOESN'T LOOK LIKE $3500 WORTH OF DAMAGES. NEEDLESS TO SAY I WAS FLOORED WHEN I RECEIVED THE NEWS. ANYWAY, ABOUT THREE WEEKS AGO I RECEIVED A RECALL LETTER IN THE MAIL STATING THAT MY ABS SYSYEM NEEDED TO BE REPROGRAMMED. IT ALSO STATED IN THE LETTER EXACTLY WHAT HAPPENED TO ME ON FEB 9, 2004 WHEN MY CAR DID NOT BRAKE. I AM 100% CERTAIN THAT THIS IS WHAT CAUSED MY ACCIDENT. I PHONED GM AND TOOK MY CAR INTO THE DEALER. THEY INSPECTED MY VEHICLE AND REPROGRAMMED MY BRAKING SYSTEM. A REPRESENTATIVE FROM GM CALLED ME EARLIER THIS WEEK. HE STATED THAT THEY FOUND NO PROBLEMS WITH THE BRAKES IN MY 04 MALIBU. (SO WHY THE RECALL AND WHY DID THEY REPROGRAM THE ABS?) HE ALSO WENT ON TO SAY THAT GM WOULD NOT BE HELD LIABLE FOR ANY DAMAGES SUSTAINED FROM THIS COLLISION. I DISAGREE! I FEEL THAT GENERAL MOTORS SHOULD BE HELD LIABLE FOR MY DAMAGES. *AK

DRIVING THE VEHICLE DOWN THE ROAD AT 45 MPH. EVERYTHING WAS OPERATING NORMALLY AND ALL DRIVING WAS NORMAL. THE STEERING WHEEL STARTED MOVING VIOLENTLY TO THE RIGHT, PULLING THE WHEEL FROM MY HAND. WHILE TRYING TO SLOW THE VEHICLE DOWN TO TURN OFF THE ROAD, THE STEERING WAS LOST. I COULD NOT STEER THE VEHICLE. APPROXIMATELY 15 SECONDS LATER; THE CAR CHIMED, THE CHECK ENGINE LIGHT CAME ON, AND ON THE COMPUTER DISPLAY ON THE STEREO THE WORDS "POWER STEERING" WERE DISPLAYED. AT THIS TIME I WAS ABLE TO TURN THE VEHICLE OFF THE ROAD BY USING GREAT FORCE ON THE WHEEL. I DID NOT GET INTO AN ACCIDENT BECAUSE THE ROAD WAS STRAIGHT AND HAD PLENTY OFF ROOM AND LITTLE TRAFFIC. THE VEHICLE IS NEW, PURCHASED IN FEB 2004 AND HAS 10,500 MILES ON IT. THIS IS THE FIRST TIME THIS HAS HAPPENED.*AK EA04018_CAT

THE CONSUMER FELT SEVERE VIBRATIONS IN THE STEERING COLUMN. THE VEHICLE COULD NOT BE CONTROLLED NORMALLY BY THE STEERING COLUMN. THE DEALER EXAMINED THE VEHICLE AND REPLACED THE STEERING COLUMN. THE VEHICLE ALREADY HAD THREE STEERING COLUMNS REPLACED ON THE VEHICLE SINCE FEBRUARY. THE STEERING COLUMN RECENTLY LOCKED UP AND CAUSED THE CONSUMER TO JUMP THE CURB AND ALMOST STRUCK SEVERAL PEDESTRIANS. THERE WERE NO INJURIES INVOLVED BUT THERE WAS SOME DAMAGE DONE TO THE VEHICLES BUMPER. *LA PE04031_CAT

I WAS IN THE MIDDLE OF AN INTERSECTION MAKING A LEFT TURN, AND MY CHECK ENGINE" LIGHT ENGAGED, MY CENTER INFORMATION CONSOLE READ "POWER STEERING", AND MY STEERING BECAME VERY STIFF. I MANAGED TO GET THE VEHICLE TO MY HOME (LESS THAN 1 MILE AWAY), AND HAD THE VEHICLE TOWED TO BOB BELL CHEVROLET (EAST POINT) LOCATION. THE CAR WAS OUT OF SERVICE UNTIL JANUARY 29, 2004, AT WHICH TIME I SIGNED A REPAIR ORDER THAT STATES THAT THE SERVICE DEPARTMENT FOUND "CODE 0545", AND REPLACED THE POWER STEERING COLUMN. THIS SERVICE AS COVERED BY MY FACTORY WARRANTY, SINCE THE CAR WAS ONLY 90 DAYS OLD. ON JUNE 7, 2004, AGAIN WHILE MAKING A LEFT TURN IN THE MIDDLE OF A VERY BUSY INTERSECTION (PHILADELPHIA ROAD AND ROSSVILLE BLVD IN ROSEDALE, MD), MY POWER STEERING FAILED IN THE SAME EXACT MANNER AS THE PREVIOUS OCCURANCE. HOWEVER, THIS WAS MORE SERIOUS BECAUSE I NEARLY HIT A FORD F-150 HEAD ON. I HAD THE VEHICLE AGAIN TOWED TO BOB BELL CHEVROLET-EASTPOINT. THEY ARE NOW STATING THAT THE PROBLEM HAS BEEN FIXED AGAIN, BUT I AM NOT PICKING THE CAR UP BECAUSE I AM TOO SCARED TO DRIVE IT. I HAVE FILED A CLAIM WITH THE BBB, SENT A CERTIFIED LETTER TO GMAC (RETURN RECEIPT REQUESTED), AND VERBALLY FILED A CASE WITH GMAC CUSTOMER RELATIONS (1-224-501-301).*AK PE04031_CAT

POWER STEERING FAILURE WHILE VEHICLE IN MOTION. OCCURRED APPROX. 10 TIMES SINCE PURCHASE 6 MONTHS AGO. POWER STEERING USUALLY RESUMES AFTER VEHICLE TURNED OFF FOR A FEW MINUTES. NO DAMAGE/INJURIES. LEFT VEHICLE AT DEALERSHIP MAY 26, 2004. AFTER TWO DAYS, SERVICE DEPT. CLAIMED THEY COULD NOT REPLICATE, THEREFORE THEY COULD NOT RESOLVE. TOLD ME TO BRING IT BACK WHEN IT HAPPENS MORE FREQUENTLY. AT VARIOUS SPEEDS, POWER STEERING FAILED APPROX 5 TIMES BETWEEN 5/26 & 6/3. TOOK VEHICLE BACK TO DEALERSHIP 6/7, WHERE IT REMAINS. SERVICE DEPT. NOW SAYS IT'S A "KNOWN ISSUE" AND PLACED AN ORDER FOR A NEW STEERING COLUMN. PE04031_CAT. *AK

I PURCHASED MY 2004 MALIBU FROM FRANK PARRA CHEVROLET IN DALLAS, TX. I SPOKE WITH THE SERVICE ADVISOR THERE TO INFORM THEM OF THE STEERING ISSUE. WHEN YOU TURN EITHER DIRECTION THE CAR WILL CONTINUE IN THAT DIRECTION UNLESS YOU MANUALLY TURN IT TO CENTER YOUR SELF. THE ADVISOR TOLD ME THAT IT COULD BE ONE OF TWO THINGS 1) THE CONTOUR OF THE ROAD, 2) HOW THE CAR WAS TIED DOWN ON THE DELIVER TRUCK THAT HAS CAUSED THE ALIGNMENT TO BE OUT OF WACK. IF THE SECOND RESPONSE IS TRUE THEN WAIT FOR 500 MILES, IF THE STEERING DOESN'T CHANGE THEN THEY WILL PERFORM A ALL WHEEL ALIGNMENT ON IT. WELL 500 MILES CAME AND WENT AND THERE WAS NO CHANGE IN THE STEERING. THE ADVISOR SAYS THE THE HEAD TECHNICIAN STATED DUE TO THE STEERING BEING ELECTRICAL THAT IS HOW IT WILL DRIVE, IT IS PERFECTLY NORMAL. I DIDN'T LIKE THAT RESPONSE SO I SPOKE WITH THE MANAGER OF THE SERVICE DEPARTMENT AND HE SUGGESTED THAT I TEST DRIVE ANOTHER VEHICLE TO SEE IF THERE WAS A DIFFERENCE. I DID THAT AND THE NEWER VEHICLE DROVE TOTALLY DIFFERENT THAN MINE BUT THE ADVISOR REFUSED TO DO ANYTHING ABOUT IT SO A COUPLE OF WEEKS LATER THE STEERING LOCKED UP WHILE DRIVING ON THE FREEWAY AT 65 MILES PER HOUR. I HAD ABSOLUTELY NO POWER TO THE STEERING. FORTUNATELY I WAS ON MY WAY TO ANOTHER DEARLERSHIP AND THEY CHECKED IT OUT FOR ME BUT ONCE YOU TURNED THE VEHICLE OFF AND ON AGAIN THE POWER CAME BACK. SINCE THEN I HAVE HAD THE MAINTENANCE LIGHT COME ON FOR SERVICE. IT HAS BEEN CHECKED OUT AND SERVICED. THE STEERING IS STILL RETU

I HAVE A 6 MOS OLD 2004 CHEVY MALIBU LTV6 (10,000 MILES). THE ELECTRIC STEERING IS GIVING ME SOME CONCERNS. WHEN I'M AT A STOP LIGHT THE WHEEL WANTS TO TURN. NOT FAR JUST MORE LIKE A SHAKE BACK AND FORTH. IF YOU LET GO YOU CAN SEE AND HEAR IT RATTLE. PROBABLY MOVES 1/4 INCH. BACK AND FORTH. THEN IF YOU REALLY PAY ATTENTION YOU CAN FEEL IT WHEN YOU ARE DRIVING. FINALLY, THE POWER STEERING CUT OFF ALL TOGETHER AT HIGH SPEEDS. THIS ALL HAPPENED AFTER THE CAR SAT IN A PARKING LOT FOR 8 DAYS. ANY IDEA'S? *AK PE04031_CAT

THERE IS A RATTLING NOISE IN THE STEERING WHEEL WHEN TURNING LIKE SOMETHING IS LOOSE. DEALERSHIP SERVICED THE VEHICLE TWICE BEFORE HEARING THE PROBLEM. DEALERSHIP INDICATED A PART NEEDED TO BE REPLACED AND ORDERED THE PART. THE CONSUMER HAS BEEN WAITING FOR 4 MONTHS FOR THE DEALERSHIP TO RECEIVE THE PART AND INSTALL IT. *AK PE04031_CAT

WHILE DRIVING, THE POWER STEERING FAILED. THE CONSUMER EXPLAINED THAT THE STEERING BECAME EXTREMELY DIFFICULT. *AK PE04031_CAT A COMPONENT WAS REPLACED IN THE STEERING COLUMN. *SC THE CONSUMER STATED THE POWER STEERING IS ELECTRICAL. *JB

I HAD NOTICED WHILE DRIVING THAT THE WORDS "POWER STEERING" HAD COME ACROSS MY DISPLAY AND AN ORANGE LIGHT WITH A WRENCH CAME UP ON THE DASH IN THE BOTTOM LEFT CORNER. WHEN I FIRST NOTICED THIS PROBLEM A FEW MONTHS AGO, I TOOK THE CAR BACK TO THE DEALER WHERE I PURCHASED THE CAR. THEY TOLD ME THE SENSORS WERE FAULTY, AND THEY NEED TO REPLACE THEM. TO MY KNOWLEDGE THEY REPLACED THE SENSORS IN THE STIRRING COLUMN. I THOUGHT THE PROBLEM WAS FIXED. TODAY WHILE I WAS SITTING STILL IN A DRIVE THROUGH AT A RESTAURANT, THE LIGHT CAME ON AGAIN ,AND I SAW "POWER STEERING" COME ACROSS THE DISPLAY AGAIN. MY CAR BECAME EXTREMELY HARD TO TURN AND I DROVE IT TO THE NEAREST CHEVROLET DEALERSHIP WHICH WAS ABOUT 2 MILES AWAY FROM THE RESTAURANT. ONE OF THE WORKERS AT THE DEALERSHIP DROVE MY CAR INTO THE AREA WHERE THEY REPAIR THEM AND THE LIGHT WENT OFF, BUT CAME BACK ON. I AM STILL WAITING TO FIND OUT WHAT CAUSED THIS PROBLEM. I ALSO HAVE HAD A PROBLEM WITH MY AIR CONDITIONER BUTTON GETTING STUCK IN POSITION.*AK PE04031_CAT

STOPPED AT A SERVICE STATION TO REFUEL,WHEN I RESTARTED THE AUTO AND STARTED TO LEAVE,THE "SERVICE VEHICLE SOON LIGHT" CAME ON, A CHIME SOUNDED, AND THE"DRIVER INFORMATION CENTER DISPLAYED THE FOLLOWING MESSAGE"POWER STEERING" THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. I TURNED OFF THE AUTO AND RESTARTED. EVERYTHING APPEARED NORMAL BUT A FEW MINUTES LATER, THE PROBLEM REPEATED. I WAS ONLY 1 MILE FROM HOME AND WAS ABLE TO DRIVE THE CAR HOME BUT WITH GREAT DIFFICULTY STEERING.THE FOLLOWING DAY I STARTED THE CAR AN LET IT RUN FOR 10 MINUTES BUT THE PROBLEM DID NOT REPEAT. I HAVE NOT DRIVEN THE CAR SINCE 5/29/2004. ON 06/01/2004 I DROVE THE CAR TO THE DEALER(DISTANCE:1-1/2 MILES) JACKSON CHEVROLET, SOUTH MAIN ST MIDDLETOWN, CT. 06457 THE PROBLEM DID NOT OCCUR. I AM PRESENTLY WAITING FOR THE SERVICE DEPT. TO CALL ME.THE REASON I AM SENDING YOU THIS COMPLAINT BEFORE I HEAR FROM THE DEALER, IS: I HAVE READ 25 OTHER COMPLAINTS ON YOUR WEB SITE ABOUT 2004 CHEVROLET MALIBU ELECTRIC ASSIST POWER STEERING AND IT APPEARS THAT NEITHER THE DEALERS OR CHEVROLET DIVISION OF GENERAL MOTORS REALLY KNOWS WHY THIS IS HAPPENING OR HAS A 100% FIX! THERE IS NO DOUGHT IN MY MIND THAT THIS IS A VERY SERIOUS SAFETY ISSUE AND I HOPE YOU GET CHEVROLET DIVISION OF GENERAL MOTORS TO GET THIS PROBLEM FIXED FAST OR GET THESE MALIBU'S OFF THE ROAD BEFORE SOMEONE GETS INTO A SERIOUS ACCIDENT OR STILL WORSE, GETS KILLED!!*AK PE04031_CAT

WHILE DRIVING THE VEHICLE SUDDENLY LOST POWER STEERING WHICH MADE IT TURNING THE STEERING WHEEL VERY DIFFICULT. THE DEALERSHIP REPLACED THE POWER STEERING, BUT THE PROBLEM STILL EXIST. *NM PE04031_CAT

WHILE DRIVING POWER STEERING FAILED. DEALER WAS CONTACTED, AND REPLACED STEERING COLUMN TWICE.*AK PE04031_CAT

WHILE DRIVING AT ANY SPEED STEERING WHEE SHOOK VIOLENTLY FOUR TIMES IN FOUR WEEKS. DEALER HAS EXAMINED THE VEHICLE AND WILL REPLACE THE STEERING COLUMN. *AK PE04031_CAT

MY POWER STEERING FAILS WHILE DRIVING. THIS HAPPENS MANY TIMES. I HAVE TO STOP THE CAR AND RESTART IT TO BRING BACK THE POWER STEERING. IT WILL WORK FOR AWHILE, THEN FAIL AGAIN AT A RANDOM TIME. *AK PE04031_CAT

WHILE APPROACHING A STOP SIGN CONSUMER APPLIED THE BRAKES AND PASSENGER SIDE WHEEL LOCKED UP. CONSUMER WAS UNABLE TO UNLOCK THE WHEEL. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE MAIN BOLT SHEARED OFF. THIS CAUSED THE CALIPER TO LOCK THE WHEEL. ALSO, MECHANIC INFORMED THE CONSUMER THAT THE PART WAS ON BACK ORDER. *AK *NM

WHILE DRIVING 35 MPH DRIVER LOST POWER STEERING. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. CONSUMER TURNED OFF THE VEHICLE, RESTARTED IT, AND DROVE VEHICLETO THE DEALER FOR INSPECTION. DEALER WAS UNABLE TO RESOLVE THE PROBLEM. *AK PE04031_CAT

HAD POWER STEERING FAIL ON THREE OCCASIONS. SERVICE LIGHT COMES ON IN DASHBOARD (CAR WITH WRENCH) AND "POWER STEERING" DISPLAYED ON INFORMATION CENTER. STEERING BECAME VERY DIFFICULT. AFTER PULLING OVER, TURNED OFF IGNITION. WHEN RESTARTED, EVERYTHING NORMAL. BOTH OCCURENCES AT SLOW SPEED, THANK GOODNESS! BRAKE WARNING LIGHT APPEARED INTERMITTENTLY ON PANEL, AND DIRECTIONALS DID NOT WORK. TURNED OFF IGNITION AND RESTARTED - ALL BACK TO NORMAL. BROUGHT TO DEALER, WHO HAD FOR OVER 1 WEEK. REPLACED "BCM" (BODY CONTROL MODULE) AND REROUTED HARNESS TO OBTAIN SLACK IN CABLE. THREE DAYS AFTER SERVICE, POWER-STEERING PROBLEM OCCURED AGAIN. CURRENTLY RETURNING FOR SERVICE. THIS PROBLEM IS A DEFINITE SAFETY HAZARD.*AK PE04031_CAT

ENGINE CHECK LIGHT CAME ON, AND THE STEERING WENT OUT. IT DID NOT MOVE IN EITHER DIRECTION. VEHICLE WAS TOWED TO THE DEALER, WHO CLAIMED IT WAS TOO SOON TO DETERMINE ANY DEFECT. *AK PE04031_CAT

WHILE DRVING OR SITTING THE ALARM WOULD GO OFF AT ANYTIME, INCLUDING THE VEHICLE'S ENGINE TURNING ON/OFF WHILE THE ALARM GOING OFF. TOLD BY DEALER SERVICE DEPARTMENT THAT THE CAR COULD START/TURN OFF ON ITS OWN WHILE BEING DRIVEN. TURNED INTO SERVICE DEPARTMENT NUMEROUS TIMES AND PROBLEM NOT FIXED, THEY REPLACED THE COMPUTER IN THE CAR AND REMOVED THE ACCESSORY ALARM, BUT FACTORY SECRURIT SYSTEM WOULD STILL GO OFF. IT IS CUURENTLY IN THE SHOP TODAY 4/29/04 FOR THE 3RD TIME TO BE "FIXED" AGAIN. WHILE THIS PROBLEM IS OCCURING THE INFOMATION PANEL (TRIP MILES, MPG, AVERAGE SPEED, OIL LIFE,ETC.) WOULD RESET.

POWER STEERING FAILED, EVEN THOUGH ENGINE WAS STILL RUNNING. CAR WAS VERY DIFFICULT TO MANEUVER. *AK PE04031_CAT

APRIL 17, 2004 EXPERIENCED JERKING IN STEERING OF 2004 CHEVROLET MALIBU. ADDITIONALLY, STEERING WHEEL FELT TIGHT IN TURNS. HAD CAR TOWED TO DEALER. DEALER RELEASED CAR BACK TO ME ON TUESDAY, APRIL 20, 2004. INFORMED ME THAT THEY COULD NOT REPRODUCE EFFECT AND COMPUTER DIAGNOSIS WAS NEGATIVE FOR A PROBLEM. APRIL 21, 2004, STEERING COMPLETLY LOCKED ON ME WHILE IN BUSY INTERSECTION OF BRADENTON, FLORIDA. CAR TOWED TO SAME CHEVROLET DEALERSHIP. APRIL 22, 2004, CAR RELEASED TO ME AFTER DEALERSHIP (COX CHEVORLET) INSTALLED NEW STEERING COLUMN. DEALER SERVICE REP AND SERVICE MANAGER STATED THEY HAD SEEN SIMILAR PROBLEMS WITH THE 2004 MALIBU, HOWEVER, I WAS THE FIRST CUSTOMER WHO WAS FORCED OFF ROAD. DEALER REP AND SERVICE MANAGER REPORTED TO ME THAT THEY HAD CONTACT GENERAL MOTORS ABOUT MY ORIGINAL PROBLEM AND WERE TOLD NOT TO MAKE REPAIRS WITHOUT REPRODUCING PROBLEM OR COMPUTER DIAGNOSIS VERIFYING A PROBLEM.*AK PE04031_CAT

WHILE DRIVING AT HIGHWAY SPEEDS STEERING WHEEL PULLED TO THE LEFT. CONSUMER HAD THE PROBLEM FIXED ONCE BEFORE, BUT THE MECHANIC DID NOT RESOLVE THE PROBLEM. *AK PE04031_CAT

VEHICLE SUDDENLY LOST POWER STEERING WHILE DRIVING AT 55 MPH. THIS OCCURRED WITHOUT WARNING, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. DEALERSHIP INDICATED THAT THE FIRST SET OF THESE VEHICLES THAT CAME FROM THE FACTORY HAD STEERING PROBLEM. *AK PE04031_CAT

WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING, THE VEHICLE LOST POWER STEERING. THIS PROBLEM HAPPENED FOUR TIMES IN FOUR MONTHS. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE STEERING COLUMN UNIT. ALSO, THE ABS LIGHT CAME ON AND THE BRAKES MADE A SCREECHING NOISE WHEN DEPRESSED. THE DEALER REPLACED THE ABS MODULE AND FRONT BRAKE HUBS. ALTHOUGH THE REPAIRS HAD BEEN DONE, THE SAME PROBLEMS RECURRED. *AK THERE WERE ELECTRICAL FAILURES WITH THE DASH DIMMER SWITCH AND HEADLIGHT DIMMER, THE KEYLESS ENTRY NEEDED TO BE REPLACED AND GREASE LEAKED FROM THE LEFT FRONT WHEEL. *SC PE04031_CAT *JB

I HAD JUST DRIVEN MY 2004 CHEVROLET MALIBU OFF THE HIGHWAY AND WAS ON A MAIN ROAD WHEN I HEARD A BEEPING, I LOOKED AT THE RADIO CONSOLE AND IT SAID "POWER STEERING." I THEN TRIED TO TURN THE WHEEL AND THE POWER STEERING WAS GONE. I WAS ABLE TO STRUGGLE AND GET THE CAR HOME BECAUSE IT WAS LATE AT NIGHT. THE NEXT MORNING WHEN I CONTACTED THE DEALERSHIP AND TOLD THEM OF THE PROBLEM THEY TOLD ME THEY HAD ALREADY HAD ONE INSTANCE WITH ANOTHER 2004 MALIBU LAST MONTH. CHEVY ORDERED A TOW TRUCK TO COME AND PICK UP THE CAR. WHEN THE TOW TRUCK DRIVER ARRIVED, HE ATTEMPTED TO MOVE THE STEERING WHEEL AND IT MOVED FINE. BUT, I TOLD HIM I WANTED IT TO GO TO THE DEALERSHIP. IT HAS BEEN THERE EVER SINCE WAITING FOR A MODULE TO BE PUT IN. I HAVE CALLED THE DEALERSHIP TO CHECK ON MY CAR AND WAS RECENTLY TOLD THEY HAVE 3 MALIBUS WAITING FOR THE POWER STEERING MODULE TO BE SHIPPED. I WAS FORTUNATE ENOUGH TO BE ABLE TO DRIVE MY CAR HOME SAFELY HOWEVER, THIS IS A POTENTIALLY DANGEROUS SITUATION. PE04031_CAT

WE RECENTLY THROUGH MY EMPLOYER OBTAINED A NEW FLEET OF 2004 CHEVY MALIBUS LS. IT HAS BEEN NOTICED ON SEVERAL OF THE CARS THAT THE ELECTRIC POWER STEERING WILL START TO JERK THE STEERING WHEEL SLIGHTLY TO EITHER DIRECTION WHEN IDLE OR WHEN THE VEHICLE IS MOVING. THIS WEEK THE POWER STEERING COMPLETELY FAILED AT HIGHWAY SPEEDS WHILE IN THE PROCESS OF CHANGING LANES. VEHICLE WAS AT ABOUT 75 MPH WHEN AN AUDIBLE ALARM CAME ON, THE STEERING WHEEL BECAME EXREMELY HARD TO MANUVER, AND A "POWER STEERING" PROMPT CAME ON THE INFORMATION CENTER. GETTING OFF THE HWY AND INTO A GAS STATION TO SEE WHAT THE PROBLEM WAS W/O POWER STEERING WAS QUITE DIFFICULT. IT EVENTUALLY CAME ON AFTER TURNING OFF THE CAR AND RESTARTING ONLY TO FAIL AGAIN A FEW MILES DOWN THE ROAD. ALTHOUGH THIS HAPPENED TO ME THIS WEEK, THE SAME PROBELM HAS HAPPENED TO 2 OTHER MALIBUS IN OUR FLEET. PE04031_CAT

DRIVING 75 MPH ON THE HIGHWAY AT RUSH HOUR, POWER STEERING GAVE OUT COMPLETELY, "POWER STEERING" DISPLAYED ON THE COMPUTER CONSOLE, ORANGE LIGHT IN DASH (CAR W/WRENCH). COULD NOT STEER AT ALL, LUCKILY WAS ABLE TO DRIFT TO THE LEFT INTO THE GRASS. CALLED AAA FOR TOW TO DEALER. WHEN CAR WAS TURNED BACK ON, POWER STEERING WAS BACK ON, EVERYTHING SEEMED OKAY. TOWED TO DEALER ANYWAY. THEY PERFORMED A DIAGNOSITC AND CALLED GM WITH THE CODE. GM TOLD THEM TO REPLACE THE ENTIRE STEERING COLUMN. THEY HAD MY CAR FOR OVER A WEEK AND THEN TRIED TO ASSURE ME IT WOULDN'T HAPPEN AGAIN. I AM SCARED FOR MY LIFE, IT WAS LUCK THAT I WAS NOT IN THE MIDDLE OF THE HIGHWAY WHEN IT HAPPENED, BECAUSE THERE WAS ABSOLUTELY NO WAY TO STEER THE VEHICLE. PE04031_CAT. *AK

WITHIN 6 WEEKS OF PURCHASING THIS 2004 MALIBU AND WITH LESS THAN 2000 MILES ON IT, THE POWER STEERING LOCKED UP. WHILE DRIVING HOME, A WARNING INDICATOR APPEARED ON THE DASH ALONG WITH THE WORDS "POWER STEERING". I WAS ABLE TO DRIVE THE VEHICLE HOME, BUT THERE WAS VIRTUALLY NO POWER ASSIST. THE VEHICLE WAS IN THE DEALER REPAIR SHOP FROM DECEMBER 31 UNTIL JANUARY 8. I HAD TO MAKE FOLLLOW UP CALLS TO THE DEALER WHO REPEATEDLY TOLD ME THE PART WAS ON BACK ORDER. I WAS SUBSEQUENTLY ADVISED THAT A SERVICE BULLETIN WAS ISSUED AND THE DEALER MADE ALL REPAIRS IN ACCORDANCE WITH THAT BULLETIN. THE PROBLEM HAPPENED AGAIN ON TUESDAY, APRIL 6. (AT 4098 MILES) ON MY WAY HOME FROM WORK WHILE DRIVING ON A MAJOR HIGHWAY, THE WARNING LIGHT WENT OFF, THE STEERING COLUMN TIGHTENED UP AND THE "POWER STEERING" MESSAGE DISPLAYED ON THE DIC. CAR HAS BEEN RETURNED TO THE DEALERSHIP AGAIN. I HAVE ALERTED THE SERVICE MANAGER AND SALES PERSON OF THE SITUATION AND MY INTENT TO PURSUE MY FULL RIGHTS UNDER THE STATE LEMON LAW. ALSO HAVE EXPERIENCED PROBLEMS WITH KEY BECOMING STUCK IN THE IGNITION AND NOT RELEASING RIGHT AWAY. THAT PROBLEM HAS YET TO BE ADDRESSED/FIXED. *AK PE04031_CAT

WHILE DRIVING AT 75 MPH THE STEERING WHEEL LOST POWER. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULL OVER. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE STEERING COLUMN MODULAR NEEDED TO BE REPLACED.*MR PE04031_CAT

CONSUMER COMPLETELY DISSATISFIED WITH HIS GM VEHICLE DUE TO REPEATED PROBLEMS WITH THE VEHICLE. (NAR) *PH *CB *JB

WHEN TURNING STEERING WHEEL TOWARDS THE RIGHT STEERING WHEEL LOCKED UP, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO BE INSPECTED. *AK WHEN FAILURE OCCURRED, THERE WAS VIRTUALLY NO ASSIST BUT DROVE THE VEHICLE HOME. THE NEXT DAY THE STEERING WAS NORMAL. DEALER REPLACED THE STEERING COLUMN. REPAIR ORDER PROVIDED.CW *LA PE04031_CAT

THE ELECTRIC STEERING COLUMN DID NOT RETURN TO THE CENTER AFTER MAKING A TURN. THE DEALER REPLACED THE STEERING COLUMN, HOWEVER THE PROBLEM CONTINUED. *JB TALKED WITH CONSUMER ON 3/26/04 TO OBTAIN DETAILS AND CUSTOMER SAID HE ALSO EXPERIENCED LOSS OF POWER AFTER MOVING CAR AT STOP LIGHT. CAT PE04031_CAT

POWER STEERING HAS FAILED ON 3 SEPARATE OCCASIONS. THE FIRST TIME, THE DEALER REPLACED THE CAM SENSOR IN THE TRANSMISSION. THE POWER STEERING FAILED AGAIN 5 DAYS LATER. THE CAR IS STILL AT THE DEALERSHIP, THEY ARE TRYING TO FIGURE OUT WHAT IS WRONG.*AK PE04031_CAT CALL NOTES: BACKED CAR OUT OF GARAGE. STEERING WAS DIFFICULT. SAW 'POWER STEERING' ON DISPLAY. TURNED CAR OFF AND RESTARTED, BUT NO POWER STEERING. DROVE CAR TO DEALERSHIP, WHO COULD NOT DUPLICATE CONDITION, BUT THEY DID REPLACE CAM SENSOR. AFTER ABOUT 4 DAYS, DRIVER WAS BACKING OUT OF GARAGE AND SAME SITUATION HAPPENED AGAIN. SHUT OFF CAR AND CALLED DLR. HAD A COMMITMENT SO HE DROVE CAR WITHOUT POWER STEERING. AFTER FINISHING COMMITMENT RESTARTED CAR AND POWER STEERING WORKED. BROUGHT TO DEALER, WHO KEPT CAR FOR 4-5 DAYS AND REPLACED STEERING COLUMN ASSEMBLY. AS HE WAS DRIVING CAR OUT OF DEALERSHIP, FELT CAR PULLING TO LEFT, BUT NEEDED CAR SO HE DROVE CAR AND BROUGHT BACK AFTER FINISHING COMMITMENT. DEALERSHIP KEPT CAR FOR 7 DAYS, CALIBRATED STEERING, BUT DID NOT REPLACE ANY PARTS. DRIVER JUST PICKED UP CAR AND THINGS SEEMED OK. CAT 3/25/04 NO CRASH OR INJURIES PER CONSUMER CALL ON 3/30/04 CAT

MY 2004 CHEVY MAILBUX MAXX LOST ITS ELECTRIC POWER STEERING ASSIST WHEN MAKING A RIGHT TURN OUT OF A SAM'S PARKING LOT. THE 'POWER STEERING' MESSAGE WAS ILLUMINATED ON DRIVER INFORMATION CENTER (DIC) AND AN ORANGE VEHICLE SERVICE LIGHT APPEARED ON INSTRUMENT PANEL. THE VEHICLE WAS VERY DIFFICULT TO STEER. THE NEXT MORNING WHEN I RESTARTED THE CAR THE VEHICLE SERVICE LIGHT WAS NOT ILLUMINATED AND THE ELECTRIC POWER STEERING ASSSIT WORKED CORRECTLY FOR A WHILE. THEN SUDDENLY, WHILE IN REVESE OUT OF MY HOME DRIVEWAY, I LOST POWER STEERING ASSIST, THE POWER STEERING MESSAGE ILLUMINATED IN THE DIC AND THE VEHICLE SERVICE LIGHT ILLUMINATED AGAIN. I HAVE CONTACTED THE DEALER BUFF WHELAN CHEV AND HAVE A SERVICE APPOINTMENT SCHEDULED FOR 3/15/04 AT 8AM. I AM GLAD THAT THIS STEERING ASSIST FAILURE DID NOT HAPPEN WHILE ON THE HIGHWAY GETTING OFF ON AN EXIT RAMP.*AK PE04031_CAT

POWER STEERING FAILED AT 2300 MILES AND 5000 MILES. WHEN THE POWER STEERING FAILED, IT WAS IMPOSSIBLE TO TURN THE STEERING WHEEL.*AK DRIVER WAS HEADING HOME FROM WORK AND HAD DRIVEN ABOUT 15 MIN. HEARD MESSAGE BOARD SOUND; SAW 'POWER STEERING' ON DISPLAY; SERVICE LIGHT CAME ON. A FEW SECONDS LATER, SHE HAD NO POWER STEERING, BUT WAS ABLE TO DRIVE CAR TO SIDE OF ROAD. TURNED THE CAR OFF AND RESTARTED CAR A LITTLE LATER. POWER STEERING WAS WORKING SO SHE DROVE 12-15 MINUTES FURTHER WHEN SHE LOST POWER STEERING AGAIN (HEARD SOUND, SAW MESSAGE, AND SERVICE ENGINE LIGHT). PULLED CAR OVER TO SIDE OF ROAD, RESTARTED A LITTLE LATER AND WAS ABLE TO DRIVE CAR TO DLR. LEFT CAR AT DEALER, WHO SAID THEY WOULD NEED 2-3 WEEKS TO GET PART, BUT ENDED UP CALLING BACK 5-6 DAYS LATER AND TOLD HER TO PICK IT UP. CAR FIXED UNDER WARRANTY. SAME SITUATION AND WARNINGS HAPPENED AGAIN ON MARCH 4, 2004. BROUGHT BACK TO DLR,WHO SAID THEY HAD TO RESET A SENSOR. CAT PE04031_CAT

ROTORS WERE REPLACED AT 17,000 MILES BECAUSE THEY WERE WARPED. THEN AT 46,000 MILES THERE WAS NEW PADS PUT ON THE FRONT OF CAR,AND ROTORS WERE MACHINED AT THIS TIME,AS REGULAR MAINTENANCE. NOW AT 60,000 MILES THE ROTORS NEED REPLACED AGAIN. THERE IS A PROBLEM HERE AND CHEVROLET NEEDS TO REALIZE IT. CARS DON'T GO THROUGH ROTORS EVERY 20,000 MILES. THIS GETS EXPENSIVE ONCE THE CAR IS OUT OF WARRANTY. BUT CHEVY SAYS ITS JUST HOW IT IS. *AK

WHILE DRIVING AND TURNING TO THE LEFT STEERING WHEEL FAILED. DEALER NOTIFIED. *AK WHILE MAKING A LEFT TURN AT A MAJOR INTERSECTION AT 15 MPH THE ELECTRICAL SYSTEM SHUT DOWN WHICH RESULTED IN LOSS OF POWER STEERING. THE VEHICLE INFORMATION SCREEN INDICATED THAT THERE WAS A POWER STEERING FAILURE. THE VEHICLE WAS DRIVEN TO A PARKING LOT AND TURN OFF. WHEN THE VEHICLE WAS TURNED BACK ON THE POWER STEERING RETURNED. TO DATE THE VEHICLE HAS NOT BEEN REPAIRED OR REPLACED. *NM PE04031_CAT

THE POWER STEERING WAS DISPLAYED IN THE INFORMATION DISPLAY CENTER OF THE RADIO. THE POWER STEERING THEN FAILED. THIS HAPPEND TWO TIMES. I BROUGHT THE VEHICLE TO MY LOCAL CHEVY DEALER AND THEY COULD NOT IDENTIFY THE PROBLEM OR DUPLICATE IT. A PROBLEM LIKE THIS AT HIGH SPEEDS COULD BE DANGEROUS AND CAUSE A DRIVER TO LOOSE CONTROL OF THE VEHICLE. THERE NEEDS TO BE FURTHER INVESTIGATION ABOUT THIS TO AVOID SERIOUS PROBLEMS. THE STEERING WHEEL CAN STILL BE TURNED BUT EXPTREMELY DIFFICULT. THE STEERING BECAME HEAVY INSTANTLY. COMPLAINANT SON WAS EXPERIENCE THE SAME ISSUE WHEN PULLING THE VEHICLE OUT OF THE DRIVWAY. IT APPEARS TO BE AN INTERMITTENT PROBLEM. OWNER DID STATE THAT SHE KNOWS SOMEONE ELSE WITH AN 04 MALIBU AND THE ELECTRIC ASSIST STEERING WENT OUT.CW PE04031_CAT

PROBLEMS WITH KEYS GETTING STUCK IN IGNITION.*MR *MR

KEY GETS STUCK IN THE IGNITION, WILL NOT COME OUT. CHEVY SERVICE BUFFED KEY, GRAPHITED LOCK, BUT STILL THE KEY IS GETTING STUCK! SERVICE SAID THERE IS NOTHING MORE THEY CAN DO WHICH IS TOTALLY UNACCEPTABLE!!! IT'S A BRAND NEW CAR!!*AK

AFTER PUTTING THE KEY IN THE IGNITION, IT BECAME STUCK AND WAS NOT ABLE TO BE RELEASED RIGHT AWAY. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES, BUT THE MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK WHEN THE POWER STEER LOCKED UP, THE CONSUMER HAD TROUBLE TURNING THE WHEEL. *CB *JB STEERING COLUMN AND STEERING POSITION SENSOR REPLACEDCW. PE04031_CAT