2011 Chevrolet Express 2500

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic1
102
Fuel/Propulsion System1
000
Air Bags1
101

What owners reported

Newest filings
Air BagsCrash1 injured
Filed Dec 27, 201664,000 milesMI

TL* THE CONTACT OWNS A 2011 CHEVROLET EXPRESS 2500. THE CONTACT STATED THAT WHILE AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CARGO VAN. THE AIR BAGS DID NOT DEPLOY AND A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK AND THORACIC REGION WHICH REQUIRED CONTINUOUS MEDICAL ATTENTION AND SURGERY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE WAS 64,000. THE VIN WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed Feb 27, 201535,658 milesVT

WE'VE HAD THREE SEPARATE CHEVY EXPRESS CNG VANS EXPERIENCE SIGNIFICANT RELEASES OF COMPRESSED NATURAL GAS ON EIGHT SEPARATE OCCASIONS OVER THE PAST THREE YEARS. THE RELEASES OCCUR WHILE FUELING THE VEHICLES IN VERY COLD WEATHER. GM HAS REPLACED SOME OF THE CNG TANKS, BUT THE RELEASES CONTINUE TO OCCUR. GM BELIEVES THE RELEASES ARE RELATED TO CNG TANK VALVE O-RING FAILURES, BUT THEY HAVE MADE NO FORMAL RESPONSE AT THIS POINT. TWO OF OUR VANS HAVE BEEN IDLE FOR WEEKS AS A RESULT OF THE LEAKING TANKS. *TR

Service Brakes, HydraulicCrash2 injured
Filed Mar 14, 20124,800 milesVA

WE BOUGHT A NEW CHEV 2500 WORK VAN. ; EMPLOYEE APPLIED BRAKES AND HAD NO BRAKES OR STEERING . AS A RESULT RAN INTO THE BACK OF ANOTHER VEHICLE. APPROX DAMAGE IS OVER 9000 ; TWO EMPLOYEEES WERE TAKEN TO THE HOSPITAL. THIS VEHICLE ONLY HAD 4800 MILES; HAD TO BE SOMETYPE OF FACTORY PROBLEM. WE CURRENTLY HAVE ANOTHER 2009 CHEV. 2500 WORK VAN; WE LOST THE POWER STEERING AND BRAKES AT APPROX. 25,000 MILES; BUT, THERE WAS NO ACCIDENT. WE HAVE 2 OF THESE VANS AND BOTH OF THEM HAVE HAD A SERIOUS / MAJOR BRAKE PROBLEM. HAS TO BE A FACTORY DEFECT. *TR

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20231100Routine
2011 — this page3000Routine
20107000Routine
20092000Routine
20087000Routine
20077000Routine
200613000Routine
20059110Routine
20048200Routine
200312100Routine
20021100Routine
20012100Routine
20002110Routine
19990100Routine
19983000Routine

Compare every Express 2500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.