2004 Chevrolet Express 2500

Routine

Owners filed 8 complaints about this vehicle with federal regulators, most often about the engine and engine cooling. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling2
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip1
100
Service Brakes, Hydraulic1
000
Service Brakes1
000
Power Train › Automatic Transmission1
000
Power Train1
000
Equipment1
000

2 safety recalls

Part 573 reports
Fuel System, Gasoline06E043000
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.

Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

Exterior Lighting05V559000
Filed Dec 13, 20052 vehiclesQuality Coaches Inc.

Defect. CERTAIN CONVERSION VANS BUILT ON GMC/CHEVROLET CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT." THE HOUSING LENS OF THE CENTER HIGH MOUNTED STOP LAMP DOES NOT ALLOW ENOUGH LIGHT TO EMIT FROM THE LAMP.

Risk. FOLLOWING VEHICLES MAY NOT BE FULLY INFORMED OF VEHICLE BRAKING. REAR-END CRASHES AND INJURY TO OCCUPANTS MAY OCCUR.

Remedy. QUALITY COACHES IS WORKING WITH AUDIOVOX TO REPLACE THE CENTER HIGH-MOUNTED BRAKE LAMP ASSEMBLY. OWNERS MAY CONTACT QUALITY COACHES AT 1-800-373-6357 OR ASA AT 1-800-274-1886.

What owners reported

Newest filings
Service Brakes
Filed Oct 5, 2016115,000 milesVA

TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS 2500. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE PADS AND ROTORS WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT HAD TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO ENSURE THAT THE VEHICLE CAME TO A COMPLETE STOP. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 05V043000 (SERVICE BRAKES, HYDRAULIC) AND 04V045000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Power Train
Filed Aug 2, 2013119,000 milesNY

TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS 2500. THE CONTACT STATED WHENEVER AT AN IDLE A LOUD METAL TO METAL NOISE WOULD EMIT CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS WHERE THE CRACKED FLYWHEEL WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

Engine and Engine Cooling
Filed Feb 6, 201215,500 milesFL

AS I ATTEMPTED TO SPEED UP IN TRAFFIC, I HEARD A NOISE AND THE VEHICLE SUDDENLY SLOWED DOWN. I WAS ABLE TO GET IT OFF THE HIGHWAY ON TO A SIDE ROAD. ONCE THERE, IT WOULD NOT START. ON CLOSER INSPECTION, I SAW THAT THE BELT HAD COME APART AND OFF THE PULLEY'S. I HAD THE VAN TOWED TO MY HOME AND SUBSEQUENTLY, FIXED/REPLACED THE BELT. SINCE THAT TIME, I BEGAN TO HEAR A LOW KNOCKING, MORE SO WHEN I TURNED ON THE AIR CONDITIONING. WHEN IT BECAME LOUDER ON ALL GEARS AND WHILE PARKED, I TOOK IT TO HOLLER DRIVERS MART, IN WINTER PARK, FL. ON 01/19/2012, I WAS TOLD THAT THE FLYWHEEL HAD SHEARED AROUND THE AREA WHERE IT WAS BOLTED ONTO THE TRANSMISSION AND CONNECTED TO THE ENGINE. IT ALSO HAD FRACTURES IN AND AROUND THE SAME AREA OF THE SHEARING. TECH INFORMED ME THAT I HAD CAUGHT THE PROBLEM BEFORE A SERIOUS INCIDENT MAY HAVE OCCURRED. I HAVE THE FLY WHEEL AND WILL SEND PHOTOS. CONSUMER SENT IN PHOTOS. 02/07/12 UPDATED 02/07/12 *BF STATUS UPDATE 02/23/12

Engine and Engine Cooling
Filed Jun 14, 2010103,000 milesNY

MYSTERIOUS COOLANT LEAK. RESERVOIR IS LOW AND NEEDS REFILLING OFTEN. MECHANIC HAS PERFORMED PRESSURE TEST TO NO AVAIL. NO COOLANT ON GROUND AT ANY POINT. NO VISIBLE SIGNS OF LEAK. THIS BEGAN RIGHT AFTER 2ND CRACKED FLYWHEEL WAS REPLACED. AT THE SAME TIME A LIFTER KNOCK BEGAN AS WELL. 1ST FLYWHEEL WAS REPLACED AT 103K (3K OUTSIDE OF EXTENDED WARRANTY). 2ND FLYWHEEL REPLACED AT 143K. VAN IS KEPT IN MINT CONDITION, OIL CHANGED EVERY 3K W/O FAIL. VEHICLE SEEMS TO BE IN OTHERWISE TERRIFIC CONDITION. 1ST AND ONLY OWNER. DATE REFERRED TO IS DATE OF 2ND FLYWHEEL CRACK. *TR

Power Train › Automatic Transmission
Filed Apr 15, 2010NY

REPEATED CRACKED FLYWHEEL. ORIGINAL CRACKED JUST OVER 100K MILES. REPLACEMENT NOW CRACKED 40K MILES LATER. *TR

Service Brakes, Hydraulic
Filed Jan 15, 201026,500 milesIA

I OWN A 2004 SILVERADO 2500 HD WITH 26,500 MILES ON IT. I HAD MY TRUCK SERVICED FOR SPEEDOMETER THAT WAS NOT WORKING AND WAS TOLD BY KARL CHEVY HERE IN ANKENY, IA THAT ALL OF MY ROTORS AND BRAKE PADS NEEDED TO BE REPLACED BECAUSE OF RUST. GM OUGHT TO FIX MY BRAKES FOR FREE, THEY NEED TO RECALL. I AM 61 AND HAVE OWNED A FEW AUTOMOBILES AND HAVE NEVER HAD TO REPLACE ROTORS WITH SUCH LOW MILEAGE. THE MAJORITY OF MILES ARE HIGHWAY. I HAVE BEEN IN A RIDESHARE POOL USING A METRO VAN PROVIDED TO OUR POOL FOR THE LAST FOUR YEARS AS THE MAIN DRIVER. *TR

Equipment
Filed Jun 7, 200621,000 milesIL

DT*: THE CONTACT STATED THE ELECTRICAL MODULE THAT CONTROLS THE AUDIO WARNING SYSTEM IS LOCATED IN THE ORIGINAL RADIO. THE CONTACT SWITCHED THE RADIO AND LOST ALL OF THE AUDIO WARNING SYSTEMS. THE DEALER AND MANUFACTURER WAS ALERTED AND DETERMINED THE MODULE WAS IN THE ORIGINAL RADIO AND IT SHOULD BE PUT BACK IN THE VEHICLE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Dec 30, 2005FL

DURING A SUDDEN STOP CHEVY 2500 EXPRESS ABS BRAKES PULLED TO THE RIGHT OR LEFT. *TS THE CONSUMER STATED THE PROBLEM USUALLY OCCURRED DURING A PANIC STOP. THE CONSUMER STATED HE HAD THREE SEPARATE ACCIDENTS BECAUSE OF THE DEFECTIVE BRAKES. *JB

8 of 8 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20231100Routine
20113000Routine
20107000Routine
20092000Routine
20087000Routine
20077000Routine
200613000Routine
20059110Routine
2004 — this page8200Routine
200312100Routine
20021100Routine
20012100Routine
20002110Routine
19990100Routine
19983000Routine

Compare every Express 2500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.