1997 Chevrolet Chevy Van

Routine

Owners filed 12 complaints about this vehicle with federal regulators, most often about the fuel system, gasoline › delivery › fuel pump. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Visibility › Power Window Devices and Controls2
000
Fuel System, Gasoline › Delivery › Fuel Pump2
000
Engine and Engine Cooling2
000
Suspension › Front › Control Arm › Lower Ball Joint1
100
Structure › Body › Door1
004
Power Train › Automatic Transmission1
000
Engine and Engine Cooling › Cooling System1
000
Engine1
000
Electrical System1
000

What owners reported

Newest filings
Engine
Filed Mar 13, 2014TN

MY HUSBAND WROTE A LENGTHY LETTER DETAILING THE PROBLEM AND EVENTS AROUND THE TIME WE WERE FORCED TO TRADE OUR VAN FOR A TAHOE IN JULY/AUGUST 2001. I WAS DRIVING ON INTERSTATE 40 NEAR CROSSVILLE, TN, WHEN THE ENGINE QUIT LEAVING ME WITH LITTLE CONTROL AND BARELY ABLE TO MOVE IT SAFELY TO THE ROADSIDE. IT WAS TOWED TO THE CHEVY DEALER IN CROSSVILLE, WHO COULD FIND NOTHING WRONG WITH IT. AFTER MULTIPLE EVENTS LATER THE SAME TYPE INCIDENT HAPPENED WHEN MY HUSBAND WAS DRIVING ON A CROWDED TALLAHASSEE, FL, ROAD WHILE WE WERE ON VACATION. THEIR CHEVY DEALER TRIED TO FIND THE PROBLEM BUT COULDN'T EITHER. WE DROVE IT HOME ON BACK HIGHWAYS TO OUR TOWN OF TULLAHOMA,TN, VERY CAREFULLY, BUT IT STALLED OUT AGAIN 50 MILES FROM HOME. THE CHEVY DEALER WHERE WE PURCHASED THE VEHICLE REFUSED TO STAND BEHIND IT, EVEN THOUGH IT WAS NOT QUITE 3 YEARS OLD, AND INSISTED THERE WAS NOTHING WRONG AND THAT IT WAS SAFE TO DRIVE. WE WERE FORCED TO TRADE OUR VAN, AND THE DEALERSHIP SOLD IT TO SOMEONE ELSE IN THAT DANGEROUS CONDITION. THAT'S WHY MY HUSBAND REPORTED IT TO YOU AT THAT TIME; WE DIDN'T WANT ANYONE ELSE TO BE HURT OR DIE FROM THE PROBLEM. THE IGNITION SHUTTING OFF, LIKE WHAT HAS HAPPENED TO SO MANY OTHER GM CARS, IS EXACTLY WHAT WAS HAPPENING TO OUR VAN. NOW I BELIEVE GM HAS HAD THIS PROBLEM FOR A LONGER TIME. I JUST HEARD ON THE NEWS THAT IT HAS BEEN TRACED BACK TO 2001; IT MUST BE EVEN OLDER THAN THAT. I CAN PROVIDE THE VIN # WHEN WE GET BACK TO TN AS MY HUSBAND IS WORKING A JOB IN FL RIGHT N

Engine and Engine Cooling
Filed Nov 6, 2013100,000 milesCA

MY VAN STARTED MAKING A STRANGE CRUNCHING SOUND. I WAS TOLD BY A LOCAL REPAIR SHOP THAT THE CATALYTIC CONVERTER IS CRACKED INSIDE. IT NEEDS TO BE REPLACED. *TR

Engine and Engine Cooling
Filed Apr 13, 2009147,000 milesMI

I HAD TO REPLACE THE MOTOR IN MY CHEVY VENTURE 97 I WOULD LIKE TO KNOW IF I CAN RECOVER MY COST. I HEARD THAT THERE WAS A CLASS ACTION LAW SUIT FILED A YEAR AGO REGARDING THIS. *TR

Electrical System
Filed May 17, 2006159,000 milesMA

DT*: THE CONTACT STATED THE ABS AND CHECK ENGINE WARNING LIGHTS ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY A DEALER FOR INSPECTION. THE SERVICE MECHANIC DETERMINED THE COMPUTER IN THE ELECTRICAL SYSTEM WAS LOCATED NEAR THE REAR WHEELS AND WAS PRODUCING FALSE FAILURES CAUSING THE ILLUMINATION OF THOSE WARNING LIGHTS. ADDITIONALLY, IT WAS ALSO SUGGESTED THAT WHEN THE ABS WARNING LIGHT WAS ILLUMINATED, THE ANTILOCK BRAKES COULD FAIL. THE ANTILOCK BRAKES WERE REPLACED, BUT NO CORRECTIONS WERE MADE TO THE COMPUTER.

Visibility › Power Window Devices and Controls
Filed Mar 14, 2006VA

PURCHASED USED VAN FROM ORIGINATING DEALERSHIP. THE DEALERSHIP HAD TO REPLACE THE PASSENGER SIDE POWER WINDOW MOTOR FOLLOWING MY PURCHASE. THE DRIVER SIDE POWER WINDOW HAS BEEN EXHIBITING FAILURE FOR OVER A YEAR. IT NOW IS ALMOST TOTALLY USELESS AND NEEDS TO BE REPLACED. WHEN THE WINDOW IS PUT DOWN, ITS MOTION SLOWS TO A STOP APPROXIMATELY A 3RD OF THE WAY DOWN AND WILL GO NO FURTHER AND IT WILL NOT GO UP. SEVERAL MINUTES HAVE TO PASS BEFORE THE I AM ABLE TO GET THE WINDOW TO START GOING BACK UP. IT TAKES SEVERAL WAITING PERIODS BEFORE THE WINDOW WILL GO UP ENOUGH TO CLOSE. I AM IN THE PROCESS OF HAVING THIS PART REPLACED. *JB

Power Train › Automatic Transmission
Filed Aug 3, 200560,000 milesIL

MY 1997 CHEVROLET ASTRO VAN DEVELOPED A SHIFTING PROBLEM WITH THE AUTOMATIC TRANSMISSION AT ABOUT 60,000 MILES. THIS PROBLEM CAUSES EXTREMELY ROUGH SHIFTING FROM 1ST TO 2ND GEAR, AND ONLY PRODUCES THE RAGGED SHIFTS AFTER THE VAN HAS THOROUGHLY WARMED UP, AS WHEN ON A 2 HOUR TRIP. IT ALSO TURNS ON THE "SERVICE ENGINE SOON" LIGHT, WITH A P1870 ERROR CODE STORED. MY CHEVROLET DEALER DIAGNOSED THE PROBLEM AS NEEDING A NEW "VALVE BODY ASSEMBLY" IN THE TRANSMISSION. COSTS 1,000 WITH LABOR. AROUND TOWN AND SHORT TRIPS, ALL SHIFTS ARE NORMAL AND GOOD. HERE'S THE HOOKER - THE STATE OF ILLINOIS WILL NOT PASS THE VEHICLE EMISSIONS TEST, IF THERE ARE ANY ERROR CODES OR "SERVICE ENGINE SOON" INDICATORS. THE VAN HAS NOW FAILED THE EMISSIONS TESTING 3 TIMES, SO IT NOW APPEARS THAT I WILL BE FORCED TO DIG UP $1,000 JUST TO PASS THE EMISSIONS TEST. OF COURSE A TRANSMISSION SHIFT PROBLEM REALLY HAS NOTHING TO DO WITH EMISSIONS, BUT GM SAW FIT TO TURN ON THE "SERVICE ENGINE SOON" LIGHT ANYWAY. *NM

Visibility › Power Window Devices and Controls
Filed Apr 7, 2005OH

ELECTRIC WINDOW NOT WORKING, ELECTRICAL PROBLEMS,BRAKE LIGHTS SHORTS. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Apr 7, 200554,000 milesAZ

FUEL GAUGE DOESN'T WORK, VERY COSTLY TO REPAIR, ABOUT 800.00 DOLLARS THIS HAS HAPPENED TWICE NOW, I CAN'T AFFORD TO GET IT FIXED AGAIN!!*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 11, 200479,775 milesFL

FUEL PUMP/SENSOR UNIT FAILED DUE TO EXPOSED WIRES AND FRICTION BETWEEN PUMP WIRE AND ANOTHER WIRE. THE PUMP WAS SHORTED OUT ELECTRICALLY. FUEL TANK WAS NEARLY FULL. ITEM REPLACED BY INDEPENTANT MECHANIC AND DEFECTIVE PART RETAINED BY ME. *AK

Suspension › Front › Control Arm › Lower Ball JointCrash
Filed Jan 23, 2001OH

WHILE BACKING OUT OF A PARKING SPACE LOWER BALL JOINT BROKE, RESULTING IN AN ACCIDENT. FRONT DRIVER SIDE WHEEL CAME OFF. *AK WHEEL HUB BROKE AND ROLLED UNDER THE VEHICLE. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY REPLACED ALL BALL JOINTS. *YH

Structure › Body › Door4 injured
Filed Apr 7, 1998TX

HOOK STICKING OUT OF RIGHT DOOR, CAUSING INJURIES.

Engine and Engine Cooling › Cooling System
Filed Feb 19, 1998MA

WATER FOUND ON INSIDE OF AIR FILTER AND FILTER WET.

12 of 12 complaints, reproduced as filed.

Across model years

Worst on record: 2001
YearComplaintsRecallsFiresDeathsAssessment
200310010Routine
200113000Routine
20007000Routine
199912010Routine
199810010Routine
1997 — this page12000Routine
19962000Routine
19957000Routine
19945000Routine
19936000Routine
19903000Routine

Compare every Chevy Van year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.