2013 Cadillac SRX

Defect. General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Risk. A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy. Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Defect. General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

Risk. Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Remedy. GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

Defect. General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmission control module (TCM) programming.

Risk. A three to four second lag in acceleration may increase the risk of crash.

Remedy. GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors' number for this recall is 14132.

Defect. General Motors (GM) is recalling certain model year 2013 Cadillac SRX vehicles, manufactured January 31, 2012, through March 18, 2013, and equipped with 18 inch wheels. On the affected vehicles, the wheel lug nuts may loosen.

Risk. If the lug nuts loosen, they may fall off or cause the wheel studs to fracture. Either condition would allow the wheel to separate from the vehicle, increasing the risk of a crash.

Remedy. GM will notify owners, and dealers will remove and reinstall the wheel nuts by performing a tire rotation, free of charge. The recall began on June 3, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13116.

Defect. General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.

Risk. If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

Remedy. GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.

On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review …

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to …

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program …

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program …

14274 - CUSTOMER SATISFACTION PROGRAM. ON CERTAIN 2010-2015 MODEL YEAR CADILLAC SRX AND 2011-2015 MODEL YEAR CHEVROLET VOLT VEHICLES, THE MANUAL LIFTGATE GAS STRUT MAY DETACH FROM THE LIFTGATE WHEN THE LIFTGATE IS CLOSED AND THE PISTON ROD COULD SEPARATE FROM THE STRUT TUBE. IF THIS OCCURS, THE LIFTGATE WILL NOT WORK AND THERE MAY BE DAMAGE TO THE LIFTGATE …

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not

Valentine day a car side swiped me on the 91 freeway my car went out of control but I was able to get control of the vehicle driver side got banged up from the back bumper all the way to the driver side front fender.

The exterior lighting does not light up as warranted. It is impossible to see at night due to the lack of lighting from the headlights. The problem was confirmed with the dealership, however I was told to replace the bulbs which I had done. Replacing the bulbs did not fix the issue so I went back to the dealership and told them again. I was told I would have to replace the entire headlight unit in order for the exterior lights to work properly and that I would have to pay for it. It is extremely dangerous to myself and others if I’m driving at nite and I cannot see anything. There were no warning lamps, messages or other symptoms prior to the failure of the headlights.

I was driving and had to hard brake as to not hit a young driver who wasn't paying attention to his driving. The brake pedal went all the way to the floor. There were no warning lights on. I got the car checked out by our local mechanic AND a certified Cadillac dealer. We had a new master cylinder and O ring installed in October. Our mechanic found there is a special bulletin on 18 different vehicles with the same issue. And my Cadillac is on that list. I don't understand how this problem CAN'T be a total recall and just a special bulletin. My safety was totally at risk as the brake system was not working properly. Now with that being the Chevy/Cadillac dealership found that there is a problem with the ABS module. Which can not be found anywhere but a third party vendor. After paying almost $400 for the master cylinder and O ring the problem seemed to be fixed but now we have to pay ABS module. I know as the NHTSA can't refund any monies but GM should be held accountable for this issue and should pay for any repairs and parts to fix this dangerous issue. I have kept my receipts so that I can be reimbursed. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the headlights failed to properly illuminate the roadway, limiting the driver’s vision while driving. The contact stated that the passenger’s side headlight was inoperable, and the driver’s side headlight was very dim. Due to the failure, the contact was forced to use the high-beam headlights while driving at night. The vehicle was taken to a local dealer, and the contact was informed that there were no recalls on the VIN related to the failure. The contact was provided with an estimate for the repair. Upon investigation, the contact discovered that there was a Class Action Lawsuit on similar vehicles for the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 105,000.

My father gave me his 2013 Cadillac SRX and I have noticed the headlights have dimmed significantly over the past few months. I replaced the lamps, but the same issue still exists. I spoke with my local Cadillac dealership and they told me of the known issue with the headlights. I did some research and see there was a class action lawsuit against Cadillac, but it does not seem to apply to vehicles registered in Wisconsin. I will need to correct this problem as driving at night has now become very difficult. If you have history of this issue with other drivers, any insight or direction would be much appreciated. Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle Headlamps fail to project adequate light to see the road. Several hundred dollars have been invested in attempting to fix this, resulting in zero noticeable help.

While driving steering becomes unresponsive for a few seconds then returns to normal

Left front headlight is so dim I cannot drive my car in the dark. I have spent money replacing the bulbs, cleaning the lenses through professional shop(s) and still goes dim and unsafe. After researching this I see this is a ongoing problem with this vehicle. I am now having to spend over $1,000 to replace the entire headlight assembly and I don't even know how long that will last. From research from another person it looks like the assembly where the light get hot is chrome sprayed plastic. Cheap parts causing me so much money that should be reliable in my vehicle. I see GM reimbursement owners in Fl and CA for this issue for a few years. this is terrible as I am a working adult required to commute in the dark. Iw ant to be reimbursed for this unsafe headlight assembly and know the other is failing too.

The contact owns a 2013 Cadillac SRX. The contact stated that there were web-like cracks that had developed inside the infotainment screen, causing difficulty in accessing various electrical functions needed to safely operate the vehicle. Due to the failure, the A/C unit, defroster, backup camera, and other functions were inaccessible on the screen. The contact stated that the repair was initially serviced under warranty; however, the failure returned, and the vehicle was no longer covered under warranty. The contact was recently provided an estimate for the repair. The manufacturer was notified of the failure, but the contact was provided the same information as the dealer. The vehicle was not repaired. The failure mileage was unknown.

Don’t no

I am having transmission problems. My transmission accelerates late.

I am writing to formally raise a serious safety concern regarding my Cadillac SRX. For over a year, the ABS warning light has remained on in the vehicle. After taking it to an authorized dealership for diagnostics and repair, I was informed that the required part to resolve this issue is on backorder and is no longer being manufactured. This is highly concerning given that the ABS (Anti-lock Braking System) is a critical safety feature designed to prevent the wheels from locking up during braking, especially in emergencies. Driving without a functioning ABS increases the risk of accidents, making the vehicle unsafe to operate under normal driving conditions. I would like to address the following points: 1. Why is a critical safety-related part no longer being manufactured for a vehicle still in operation? 2. What is the manufacturer's plan for resolving safety concerns such as this, especially when replacement parts are unavailable? 3. Am I entitled to any form of compensation, replacement, or buyback under warranty or consumer protection laws? 4. What steps are being taken to ensure other affected Cadillac SRX owners are notified and protected? Given the severity of this issue, I have also filed a formal safety complaint with the National Highway Traffic Safety Administration (NHTSA). I am also researching whether there is an open class action lawsuit or grounds for legal action due to the manufacturer's failure to support critical components of this vehicle. Page 1 Formal C

Odometer Fraud. The contact purchased a 2013 Cadillac SRX. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact notified the dealer where the vehicle was purchased; however, the dealer denied responsibility. A mobile mechanic was contacted and stopped by the residence and diagnosed the vehicle. However, no cause for the failure was found. Several mobile mechanics stopped by the residence and diagnosed the vehicle with an electrical system failure. The vehicle was not repaired. The contact stated that the mobile mechanic discovered that there was a mileage discrepancy. The vehicle was purchased from a private dealer's sale. At the time of the purchase, the vehicle mileage was 64,729, it was discovered that the mileage was 175,000. The contact parked the vehicle, and the vehicle was no longer driven. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

I am reporting Ed Morse Cadillac Delray Beach, for improperly handling a manufacturer recall service, which resulted in a new safety issue on my 2013 Cadillac SRX. On February 22nd 2025 I brought my vehicle in for the Cadillac rear tow link separation recall. After the dealership performed the repair, my ABS system malfunctioned—an issue that never existed before. The dealership initially acknowledged the issue but later dismissed it and refused to acknowledge the issue. Worse, they encouraged me to leave and drive the vehicle despite the ABS warning light being on, showing no concern for my safety. This is a serious safety concern, as my braking system was directly affected following a manufacturer recall service. I am requesting that NHTSA investigate this dealership’s recall handling process and reconsider their status as an authorized recall service provider to protect future customers from similar issues.

Two incidents of the same failure, although a few years apart. Vehicle placed in "Park" (foot on the brake, which is necessary in order to shift into P); when brake pedal released, vehicle suddenly revs and lurches forward. First time, in garage, and so minor damage except to items in garage; second time 3/7/2025, totaled this vehicle plus major damage to another vehicle.

Rear Toe Link and . Lag in Acceleration was completed on 05/08/2014 but the problem persists also electrical failure seat gets stuck or engine wont turn on , blind spots makes sound when no vehicle around Engine has no power TCM transmission Control Module code comes and goes

I purchased this vehicle on January 1, 2025. I drove it last night for the first time after dark. The headlights were so dim I could hardly see to drive. I had to use my brights except when a car was coming towards me, then I put them on dim and slowed way down. Leaving them on bright would have endangered other drivers and myself. I purchased the car with no warranty so now I either drive only during daylight hours or I pay out of pocket to have them fixed which I'm sure isn't cheap. I am going to go to the dealership that I purchased it from to see if they will help me at all, but since there was no warranty, I'm not expecting them to give me any assistance with this. When you look at the headlights during the daytime, which is when I bought the car there is no visible sign of an issue with them. No warning lamp has come on to let me know there is an issue and since I just purchased the car I don't know when they first appeared so dim. I noticed there are numerous complaints about this issue. Why isn't GM doing something about it.

2013 Cadillac SRX has ridiculous (pointing down) low beam headlight issues. Adaptive forward lighting makes this impossible to be driven at night on low beams, because visibility is so poor! You have to drive with high beams on. These are barely decent and are like having weak low beams. No one flashes to have me turn them off, which is telling of how lame the high beams point. Visibility at night is paramount and this issue is quite dangerous. They (GM) know that this is a problem and have been sued. It is time for you to do your job and make them do theirs for safety sake.

My transmission is sleepin and it only goes to second gear for like 20 min then it won’t move at all

Headlights not bright enough too dark to drive at night

The contact owns a 2013 Cadillac SRX. The contact stated while driving at various speeds, the vehicle experienced a three to four seconds lag in acceleration. There was no warning light illuminated. The contact related the failure to NHTSA Campaign Number: 14V212000 (Power Train). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 178,000.

The contact owns a 2013 Cadillac SRX. The contact stated that after taking the vehicle out of the parking garage, the ABS warning light illuminated, the steering wheel became stiff, and the vehicle was difficult to maneuver. The vehicle was towed to a local dealer who stated that the manufacturer no longer manufactured the part needed to repair the vehicle. The manufacturer was made aware of the failure and confirmed the information. The failure mileage was approximately 167,000.

There have been many times where while driving that the breaks don’t work properly, you can push the break all the way down and it still work stop.

The contact owns a 2013 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I purchased the SRX from Massey Cadillac North of Orlando, FL in August 2023. Two weeks ago I received an audio warning and the ABS, Traction Control and Brake warning lights illuminated. The power steering was also compromised and required more effort to control the car. I took the car to Cadillac service and was told GM had discontinued the affected computer part and there was nothing they could do to alleviate the problem. They told me to be careful especially in the rain (I live in Florida where we get a lot of rain). I don’t think Cadillac should allow a vehicle with compromised safety features back on the road. I believe this condition could endanger a driver who might find themself in a situation where these safety features might prevent an accident or injury.

The contact owns a 2013 Cadillac SRX. The contact stated that while driving at approximately 45 MPH, the driver's side headlamp was brighter than the passenger’s side headlamp. The vehicle was taken to the residence and inspected. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

I cannot see when driving at night. I'm getting cars flashing me to turn my lights on but they are already on. If I drive with my high beams on I'm going to blind other drivers. I just bought the car 2 days ago and called the dealership to take it in. They said there is nothing they can do that it's a common problem. I'm not understanding why I these cars are on the road if there is nothing that can be done. It's an accident waiting to happen.

Seat heater burn through passenger seat, burning passenger

The headlights failed to provide enough light to see the road at night. This, of course, is dangerous when driving on the highway or country roads as we are unable to maintain the speed required on the highway in order to safely navigate the turns in the road, which could also cause a disruption in the traffic flow, possibly causing an accident if other cars were not expecting a slower vehicle on the road. Not to mention not being able to see any wildlife in the road in enough time to react. The problem, to my knowledge, has not been reproduced or confirmed by a dealer or independent service center prior to our purchase of the vehicle. We have discussed the issue with the dealer but the service manager is unable to comment on the matter or any type of solution. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. It first appeared the first night time drive after purchasing the vehicle, used, in 2021. We had discussions with the Dealer's service department and they would not speak to any "known" issue. We performed an on-line research that showed that there was a problem with the lighting system and GM decided to not issue a recall. I believe for a short time there was compensation provided for those that complained, but that time is long gone. These cars are still on the market and without a resolution to fix this issu

The contact owns a 2013 Cadillac SRX. The contact stated while driving 70 MPH, the low-beam headlights failed to provide adequate illumination while driving. The contact activated the high-beam headlights to be able to see the roadway. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Opened my back hatch to put groceries in at store, and the hatch opened lifted up and then went up and down then closed on me. Glad I got out of the way in time.

Manufacture recalls

Our 2013 Cadillac SRX headlamps are so weak and dark we cannot drive it after it gets dark. They are so weak that other cars pull out in front of us because they can't see us coming. This seems to us to be very dangerous. I talked to the service dept. at the Cadilliac dealership and they said "that' just the way it is with these cars" I think it's time for a recall and make GM make the necessary fix.

Headlights are dim

Cue screen has spider webbed and not able to use hands free or ac ( only fan moter comes on but to turn on ac it's on the screen.

2013 CADILLAC SRX. CONSUMER WRITES SEEKING REIMBURSEMENT. THE CONSUMER STATED SHE PURCHASED A LEMON. UPON RECEIVING THE VEHICLE AND WENT TO GET THE TIRE REPAIRED BUT WAS INFORMED BY THE SERVICE SHOP THERE WAS $7663.00 WORTH OF DAMAGES FOR THE VEHICLE.

Lights on dim are extremely dangerous. I could not see an animal in the road after dark. I can not drive my vehicle after dark because of afraid of running over something or crashing. I cannot tell you enough how bad it is. I have been reading complaints on all the Cadillac reviews on my year and model. Why would Cadillac put something on the roads this dangerous?

Same issue in two class action lawsuits against GM: moisture entered the headlight casing which eroded the plating reflecting the light, resulting in dim headlights, unsafe to drive at night. We have had this issue for year, but managed to drive other cars at night. Now we need to drive this car at night for work. We have replaced the light bulbs. But the issue remains. GM said they sent letters to Cadillac SRX owners in California in 2020 as a result of the lawsuits. After I told the GM rep that I had never seen such letter, she said the best she could do was to take a note on my file. GM should recall the affected SRX’s and replace the headlights, as it is a safety issue.

With GM recall N212340980, the toe link was replaced with a nonadjustable toe link and thus it can not be aligned properly causing the tire to wear incorrectly and causing vibration in the wheels and suspension and also causing the vehicle to pull to the center into oncoming traffic. This is a huge safety issue, the vibration can cause the lug nuts to loosen and wheel to come off while at highway speeds. Now I have to pay to have the toe link to be replaced with an adjustable toe link to correctly align the wheels to end the problem caused by this recall. This has been confirmed by an independent service center. This issue was discovered when the lateral arms were replaced due to the bushing becoming worn and needing replaced.

WHILE DRIVING THE VEHICLE BETWEEN 45 AND 50 MPG THE ENTIRE CAR SHUTS DOWN AHD THE CUE DISINGAUGES WITH OUT ANY WARNING. I HAVE NO CONTROL TO STEER OR BRAKE. AFTER SHUT DOMW I HAVE NO READING ON THE CUE. THE SCREEB=N IS BLANK AND THE CAR WILL NOT RESTART.

Low beam headlights are so dim it is extremely dangerous to operate during dark hours. Purchased this car this date from Charlottesville Mercedes Benz. The contact stated that there was a previous recall for the headlight issue but it expired in June 2022. Although the low beam headlights are too dim, the vehicle somehow still passed state inspections.

The contact owns a 2013 Cadillac SRX. The contact stated that the low beam headlights failed to produce adequate illumination to see the roadway while driving. The contact was unable to drive the vehicle at night. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 80,000.

The contact owns a 2013 Cadillac SRX. The contact stated that while driving approximately 35 MPH the driver suffered a medical emergency and lost control of the vehicle causing the vehicle to crash into a fence. During the crash, the front end of the vehicle was damaged but the airbags did not deploy. The driver sustained a fractured jaw and fractured thoracic vertebrae. A police report was taken at the scene and the vehicle was towed to the vehicle holding facility. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 106,000.

Back in 2020 I believe there was a known headlight issue with Cadillac vehicles. Communication was sent out to owners for a headlight reimbursement program. We unfortunately didn't receive any communication regarding this. Back in March 2022 my husband had a work trip which required him to travel hours away and during the evening. This is what prompted me to call the Cadillac Customer Service number regarding the headlights, and the headlight program once I discovered it searching the internet. Spoke to someone and a ticket was issued. Missed a call, called back and was told I could only speak that same person. So I called again, received a couple of emails, and was eventually ghosted. A week or so ago I seen on the evening news that once again Cadillac had a re-call of sorts with their headlights. This was so frustrating, Once again my husband had to travel for work and the same issue arises and his safety was in jeopardy. So this past Monday called again and spoke to someone regarding his dim headlights. Received a call back today and was told the GMC dealership (the dealership we get all work done) isn't an "official" Cadillac dealership and there's isn't anything they could do. We could go to a Cadillac dealership, but there's no guarantee they would fix the issue. The dealership that we bring our vehicle to (GMC) had told my husband a few times now that it would be cheaper to purchase the new headlights online, because they would cost him over $1000 each through the deal

The headlamps do not shine as brightly as needed to illuminate the road. Affects driving safety not to be able to see on unlit roads at night.

The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the headlights were not illuminating sufficiently to see the road. No warning lights were illuminated. The contact stated that her husband replaced both headlights; however, the failure recurred, and she was only able to see the road while using the high-beam headlights. The vehicle was taken to a local dealer, where it remained awaiting the repair. The contact was made aware of an unknown headlight recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact’s customer owns a 2013 Cadillac SRX. The contact stated that while the valet driver was driving, the front driver’s side seat inadvertently retracted back along the track bracket without warning. As a result, the contact stated that the valet driver was trapped in the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 14V804000 (Seats). The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was unavailable.

Low beam headlights are very dim . Changed bulbs with no improvement. This is dangerous to occupants in my vehicle and oncoming traffic because we have to use high beams all the time at night.this was seen by dealer and I was told there was no problem.

Headlamps fogging up inside , useless for Nite driving. can not see without high beams..

My suv has a noticeable sometimes unsafe lag in the transmission Sometimes 3-4 sec lag Had in dealership shop 2-3 times they cannot reproduce they say. There was a recall for this very issue in 2014. Says recall was performed but obviously did not fix it. It is now out of Warrenty and still lagging