General Motors LLC: Suspension › Rear
General Motors LLC reported this defect to federal regulators on Sep 19, 2014 and put the number of vehicles at risk at 290,241. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
The risk
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Cadillac SRX | 443 | 4 | 3 | 12 |
| 2014 Cadillac SRX | 390 | 2 | 2 | 16 |
| 2013 Cadillac SRX | 393 | 5 | 5 | 15 |
| 2012 Cadillac SRX | 417 | 3 | 4 | 32 |
| 2012 Saab 9-4x | 0 | 2 | 0 | 0 |
| 2011 Cadillac SRX | 447 | 7 | 1 | 17 |
| 2011 Saab 9-4x | 5 | 2 | 0 | 0 |
| 2010 Cadillac SRX | 474 | 6 | 5 | 21 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V571000.
Full record for the 2015 Cadillac SRX → · Recalls carrying a do-not-drive advisory → · Where this data comes from →