General Motors, LLC: Suspension › Rear
General Motors, LLC reported this defect to federal regulators on Jun 24, 2021 and put the number of vehicles at risk at 380,498. The repair is free for as long as the recall stands.
Do not drive
NHTSA attached a do-not-drive advisory to this campaign. It applies to specific production runs, so check your own VIN with the manufacturer or at nhtsa.gov/recalls before driving the vehicle.
The defect
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
The risk
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
The remedy
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
9 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Cadillac SRX | 169 | 2 | 1 | 11 |
| 2015 Cadillac SRX | 443 | 4 | 3 | 12 |
| 2014 Cadillac SRX | 390 | 2 | 2 | 16 |
| 2013 Cadillac SRX | 393 | 5 | 5 | 15 |
| 2012 Cadillac SRX | 417 | 3 | 4 | 32 |
| 2012 Saab 9-4x | 0 | 2 | 0 | 0 |
| 2011 Cadillac SRX | 447 | 7 | 1 | 17 |
| 2011 Saab 9-4x | 5 | 2 | 0 | 0 |
| 2010 Cadillac SRX | 474 | 6 | 5 | 21 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V473000.
Full record for the 2016 Cadillac SRX → · Recalls carrying a do-not-drive advisory → · Where this data comes from →