CONSUMER STATES WHILE DRIVING THE FRONT RIGHT WHEEL SPRING BROKE, AND THE ENTIRE FRONT OF THE VEHICLE LOWERED AND RUB ON THE TIRES.*JB CONSUMER WAS UNABLE TO CONTROL THE VEHICLE. *MJ
2001 Cadillac Deville complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
CONSUMER STATES VEHICLE PULLS SEVERLY TO THE LEFT AND THE FRONT SUSPENSION DIVES DOWN.*JB
MR. ROSS CIRINCIONE IS WRITING ON BEHALF OF MS. CIANCIOLO STATING THAT A DEFECT IN THE BUCKET SEAT HEATING ELEMENT CAUSE BURNT EDGES WITH A 2-3 INCH HOLE DIAMETER IN THE LEATHER AND A MELTED SEAT CUSHION UNDERNEATH. ALTHOUGH THERE IS A SERVICE BULLETIN ALERTING DEALERSHIPS TO THE PROBLEM, THE DEALERSHIP INSISTED THAT THE BURN HOLE MUST HAVE BEEN CAUSED BY HER LOCAL DETAILING SHOP. ONWER IS REQUESTING REIMBURSEMENT. *TT
WHILE DRIVING STEERING BECOMES INOPERABLE. VEHICLE MAKES A GRINDING NOISE. TOOK VEHICLE TO THE DEALER. DEALER STATED THAT IT IS THE STEERING COLUMN. PROBLEM HAS NOT BEEN REMEDIED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
THE RIGHT REAR TIRE DEVELOPED A PIGEON SIZE BLISTER ON IT'S SIDEWALL, GOODYEAR REFUSED TO STAND BEHIND THE WARRANTY ON THE TIRE, THIS IS THE SECOND TIME A BLISTER HAS DEVELOPED IN ONE OF THE TIRES, THE CONSUMER IS REQUESTING REIMBURSEMENT (GOODTEAR TIRE 235/55/17 OE). NLM
SIGNIFICANT SIDEWALL FAILURE AT 70MPH. CADILLAC ONSTAR DIRECTED US TO SEARS IN COLUMBIA TN, WHICH REPLACED TIRE WITH NO CHARGE. ON INSPECTION, THE NO STEEL WIRES WERE FOUND IN THE SIDEWALL, EVEN THOUGH SPECS CALL FOR THEM ("SB-R"). AM VERY CONCERNED ABOUT THE SAFETY OF THE REMAINING 3 TIRES, AS WELL AS THE ONE NEW ONE. I TOOK DIGITAL CLOSE-UP PICTURES OF TIRE, AND CAN FORWARD THEM BY E-MAIL. MICHELIN HAD NO RECOMMENDATIONS, OTHER THAN TO SAY THEY WOULD CALL ME IF THEY GOT THE TIRE IN FOR QUALITY ANALYSIS. WHAT SHOULD I DO ?*AK (TIRESIZE: P225/60R-1)
CONSUMER STATED WHILE WAITING FOR TRAFFIC TO CLEAR SO HE COULD PROCEED ACROSS THE STREET, HE WAS BROADSIDED BY ANOTHER MOTORIST AT HIGH SPEED AND NONE OF THE AIRBAGS DEPLOYED.*AK.*JB
CONSUMER COMPLAINS OF THE HORN BEING DIFFICULT TO USE AND IS VIRTUALLY NON-EXISTANT. ALSO THE TURN SIGNAL DOES NOT SHUT OFF AFTER MAKING A TURN. IT TAKES A SHARP TURN TO CLICK THE SIGNAL LIGHT OFF. *JG
WHEN SHIFTING FROM PARK TO DRIVE SHIFT LEVER HIDES SOME OF DASH FUNCTIONS FROM VIEW. DEALER SAID THERE WAS NOTHING THAT COULD BE DONE ABOUT IT. *AK
WHILE DRIVING CONSUMER HIT A GUARDRAIL AND WAS INJURED. FRONT DRIVER'S AIR BAG DID NOT DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
A HUGE BLIND SPOT IS CREATED BY THE HIGH DRIVERSIDE SIDE MIRROR. FOR SHORT PEOPLE (UNDER 5 FT), THE SEAT CANNOT RISE HIGH ENOUGH TO SEE OVER THE SIDE MIRROR TO CHECK FOR TRAFFIC COMING FROM THE DRIVER'S LEFT. *AK
CONSUMER RECEIVED NHTSA RECALL # 01V172000/MANUFACTURER'S RECALL 01039 CONCERNING SUNVISOR FAILURE. CALLED DEALER ABOUT GETTING AN APPOINTMENT FOR REPAIRS. CONSUMER KEPT CALLING DEALERSHIP AND WAS TOLD BY SERVICE MANGER THAT NO PARTS WERE AVAILABLE. *AK CONSUMER STILL HAS NOT RECEIVED RECALL REPAIRS. *JB
SPINDLE BOLTS ON LEFT FRONT WHEEL BROKE, CAUSING WHEEL TO FALL OFF WHEN CONSUMER PULLED INTO A PARKING LOT. CONTACTED DEALER, AND DEALER STATED SPINDLE BOLTS CAUSED PROBLEM. *AK *YD
VEHICLE OVERHEATS AND STALLS ON HIGHWAY WHILE DRIVING. VEHICLE LOSES ALL POWER. THIS HAS HAPPENED NUMEROUS OF TIMES. CONTACTED DEALER, AND DEALER WORKED ON VEHICLE, BUT HAS NOT REMEDIED THE PROBLEM. *AK
FRONT END WIGGLES AND STEERING WHEEL VIBRATES. ALSO, MAKES A LOUD NOISE. CONTACTED DEALER, AND DEALER HAD TO REPLACE WHEEL BEARING. *AK
AIR BAGS DID NOT DEPLOY AT A HEAD ON IMPACT AT 38 MILES PER HOUR. DRIVER INJURED.*AK
I PURCHASED MY CAR FROM LOCKHART CADILLAC IN INDIANAPOLIS, IN. ABOUT ONE WEEK LATER I BEGAN TO HAVE A GRINDING SOUND EACH TIME I TURNED THE STEERING WHEEL LEFT OR RIGHT. I HAVE TAKEN IN FOR REPAIR SEVERAL TIMES. IN SEPTEMBER 2001, IN ADDITION TO THE GRINDING SOUND WHEN TURNING THE WHEEL, MY CAR NOW SLOWS DOWN WHEN I TURN. ALSO IT HAS NOW BEGUN TO MAKE THE SAME SOUND WHEN I BACK UP. BOTH LOCKHART CADILLAC IN INDIANAPOLIS AND VAL WARD IN FT. MYERS, FLORIDA HAVE TOLD ME THAT CADILLAC IS WORKING ON IT. THEY HAVE BEEN TELLING ME THIS SINCE FEBRUARY 2001. THE NOISE IS BECOMING LOUDER.*AK
CONSUMER RECENTLY PURCHASED A TWO-THOUSAND ONE CADILLAC DEVILLE. UPON INSPECTION OF VEHICLE COSNUMER FOUND THAT BATTERY WAS UNDERNEATH REAR SEATS OF VEHICLE. CONSUMER FELT UNSAFE, AND RETURNED VEHICLE TO DEALERSHIP. PLEASE PROVIDE FURTHER DETAILS.*AK
VEHICLE HAS STEERING PROBLEM WITH EXTREME ROUGHNESS AND A LOUD GRINDING NOISE WHEN THE STEERING WHEEL WAS TURNED.
WHILE DRIVING POWER STEERING WAS CHATTERING. TOOK VEHICLE TO DEALER, AND THEY WERE AWARE, BUT HAVE NOT FOUND A SOLUTION. *AK
WHILE DRIVING CONSUMER NOTICED THAT THE DIC MESSAGE CENTER INDICATED THAT THE TRANSMISSION SHOULD BE CHECKED, CONSUMER WAS INFORMED THAT A NEW PARK/NEUTRAL SWITCH WAS NEEDED, CONSUMER MADE AN APPOINTMENT FOR THE REPAIRS TO BE COMPLETED BUT WHEN HE ARRIVED TO PICK UP THE VEHICLE HE WAS INFORMED THAT THE PARTS WERE ON ORDER, CONSUMER THEN DROVE THE VEHICLE HOME PARKED IT IN THE DRIVEWAY AND MOMENTS LATER CONSUMER WAS INFORMED BY A NEIGHBOR THAT THE VEHICLE HAD ROLLED OUT OF THE DRIVEWAY ACROSS THE ROAD AND HIT A TREE, CONSUMER WENT TO START THE VEHICLE, BUT WOULD NOT START IN PARK, CONSUMER THEN TOOK IT OUT OF PARK AND PUT THE VEHICLE IN NEUTRAL AND STARTED THE VEHICLE, AFTER THE NECESSARY REPAIRS WERE MADE, CONSUMER PROCEEDED TO DRIVE THE VEHICLE WHEN ALL OF A SUDDEN THE VEHICLE JUMPED INTO NEUTRAL WHICH HAPPENED TWICE, CONSUMER TOOK VEHICLE BACK TO MECHANIC, AND WAS ADVISED TO DRIVE WITH THE TRACTION ON INSTEAD OF OFF, WHILE DRIVING CONSUMER NOTICED THAT THE TRANSMISSION WAS NOT SHIFTING ALL THE WAY IN TO DRIVE.*YH
THE VEHICLES REAR SUSPENSION IS FAULTY CAUSING THE VEHICLE TO EXPERENCE INSTABILITY WHILE MAKING TURNS *YH
RECALL #00V347000/ MANFACTURER'S RECALL 00095. CONTACTED DEALER ABOUT PARTS. DEALER STATED THEY DID NOT HAVE PARTS, AND DID NOT SAY WHEN THEY WILL GET THEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION AND ADD VIN. *AK
WHILE DRIVING AND TURNING STEERING WHEEL SHARPLY TO RIGHT A CLICKING NOISE OCCURRS WITHIN STEERING COLUMN. NOISE DOES NOT HAPPEN WHEN VEHICLE IS DRIVEN STRAIGHT OR WHEN MAKING A LEFT TURN. DEALER IS AWARE OF PROBLEM , BUT STATES THAT THERE IS NO REMEDY. PLEASE GIVE ANY FURTHER DETAILS.*AK
THERE IS A MOANING SOUND AT VERY LOW SPEEDS WHEN THE WHEEL IS TURNED TO THE RIGHT AND VIBRATION ON THE PASSENGER'S SIDE UNDER THE FLOOR BOARD.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Cadillac Deville → · Every Deville year → · How the figures are calculated →