Page 2 of 4 · complaints 51–100 of 175

2001 Cadillac Deville complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Equipment › Appliance › Air Conditioner
Filed Jun 11, 2014SC

I WAS DRIVING ON 1-26 AND EXIT ON NORTH MEETING ST RD. NORTH CHARLESTON SC WHEN THE POWER STEERING WENT OUT THE CAR WAS DIFFICULT TO STEER THE POWER STEERING LINE WAS DAMAGED DUE TO DESIGN DEFECT. THE IGNITION SWITCH LOCKED AND CAR COULD NOT START. BRAKES TRACTION SYSTEM LIGHT AND ENGINE LIGHT STAY ON CAR USED 2QTS OF OIL A MONTH THE AIR CONDITIONER FAN WIRE SMELL LIKE IT WAS BURNING AFTER FAN QUIT WORKING. *TR

Engine
Filed Mar 19, 20146,000 milesPA

TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BALANCING SENSORS HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

Electrical System
Filed Mar 13, 201481,000 milesMD

CAR KEEPS STALLING OUT (AT LIGHT, WHILE DRIVING, ETC) WITH THE CAUSE APPARENTLY ATTRIBUTED TO A FAULTY IGNITION SWITCH. I HAD THE IGNITION SWITCH REPLACED (FOR A CHARGE OF $496) AT MIDWAY CADILLAC IN POKOMOKE MD (AFTER HAVING CAR TOWED THERE ON FEB 14, 2014, BECAUSE AT THAT TIME, HAD DIFFICULTY EVEN GETTING THE KEY IN THE IGNITION SWITCH). THE PROBLEM I WAS HAVING WITH IT STALLING OUT PERSISTS, EVEN AFTER THE NEW IGNITION SWITCH. WRITING BECAUSE THE IGNITION-SWITCH-RELATED PROBLEMS I AM HAVING APPEAR TO BE THE SAME OR SIMILAR TO OTHER GM CARS WHICH ARE CURRENTLY BEING RECALLED DUE TO IGNITION SWITCH PROBLEMS. PLEASE INCLUDE THE CADILLAC DEVILLE 2001 INTO YOUR INVESTIGATION REGARDING FAULTY IGNITION SWITCHES OF GM-MADE CARS. *TR

Service Brakes
Filed Apr 6, 2013125,456 milesNJ

WHILE TRAVELING ON THE HIGHWAY AT 55MPH TRAFFIC SUDDENLY CAME TO A STOP. I HAD TO MAKE A PANIC STOP AT WHICH TIME THE BRAKE SYSTEM FAILED. THE PEDAL SANK TO THE FLOOR, THANKFULLY I PULLED THE SHIFT LEVER TO LOW AND PUT THE EMERGENCY BRAKE ON TO KEEP FROM HITTING THE CAR IN FRONT OF ME. WHEN I GOT HOME I JACKED UP THE CAR TO TAKE A LOOK AT WHAT WAS THE PROBLEM AND FOUND THE BRAKE LINES COMPLETELY RUSTED, AND A RUPTURE IN THE ACTUAL LINE. AFTER RESEARCHING THIS APPEARS TO BE A PROBLEM WITH CADILLAC BRAKE LINES(USING CHEAP MATERIALS). *TR

Seat Belts
Filed Nov 19, 2012118,000 milesVA

ADDING OIL TO CAR FROM A QUART (ONCE A MONTH)TO NOW WEEKLY. ALSO PASSENGER SEATBELT TROUBLE BUCKLING,ANTIFREEZE LEAK WHEN CAR IS PARKED. *TR

Service Brakes
Filed Sep 28, 201290,109 milesCT

TL* THE CONTACT OWNS A 2001 CADILLAC SEVILLE. THE CONTACT STATED THAT WHEN BRAKING TO A COMPLETE STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY. THE CONTACT HAD TO CRUISE TO A STOP AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DISCOVERED THAT THE BRAKES LINES WERE RUSTED COMPLETELY. THE DEALER REPLACED THE REAR AND FRONT BRAKES PADS, THE ROTORS AND REPLACED THE REAR AND FRONT BRAKES LINES AND CALIBERS. THE FAILURE MILEAGE WAS 90,019 AND THE CURRENT MILEAGE WAS 91,000. UPDATED 10/31/12*LJ UPDATED 10/31/12

Vehicle Speed Control
Filed Jun 15, 201242,900 milesGA

TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. HE REMOVED HIS FOOT FROM THE ACCELERATOR AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT HAD TO SHIFT TO NEUTRAL AND PUMP THE BRAKES IN ORDER FOR THE VEHICLE TO STOP. HE THEN SHUT OFF THE VEHICLE AND ONCE RESTARTED, THE VEHICLE WAS RESET. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 42,900 AND THE CURRENT MILEAGE WAS 43,200. THE VIN WAS NOT AVAILABLE.

Visibility
Filed Nov 30, 201170,000 milesFL

TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE DRIVERS SIDE REAR VIEW MIRROR BEGAN TO TURN A BRONZE COLOR AND WAS OBSCURED HIS VISION. THE DEALER WAS NOTIFIED AND THEY INFORMED HIM THAT HE NEEDED TO REPLACE THE MIRROR. THE MANUFACTURER WAS ALSO NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Electrical System
Filed Jul 16, 2011134,000 milesOR

2001 CADILLAC DEVILLE (R) FRONT WINDOW WILL NOT ROLL UP. *TT

Fuel System, Other
Filed May 2, 2011140,000 milesNE

2001 DEVILLE FUEL LEVEL INDICATOR IS ERRATIC, SHOWING THREE BARS AND THEN JUMPING TO ALMOST FULL CAUSING ME TO RUN OUT GAS. THE CAR HAS 140,000 MILES ON IT. NOW I HAVE HAD TO USE MY TRIP ODOMETER AS A FUEL GAUGE, KNOWING HOW MANY MILES PER GALLON I AVERAGE. I HAVE HEARD THIS A COMMON PROBLEM IN GM VEHICLES NEWER THAN 2008. I ALSO HEAR THAT THIS IS EXPENSIVE TO FIX. *TR

Tires
Filed Mar 15, 201186,000 milesOH

TIRE HAS SEVERE TREAD SEPARATION IN MULTIPLE LOCATIONS AROUND TIRE. THE LARGEST SEPARATION INCLUDES APPROXIMATELY 30% OF THE TREAD ON ONE SIDE OF TIRE. TREAD SEPARATED ON DOT SERIAL SIDE OF TIRE. THE TIRE FAILURE OCCURRED ON MY MOTHER'S 2001 CADILLAC DEVILLE. NOT SURE OF DATE TREAD SEPARATION COMMENCED BUT I DISCOVERED THE TREAD SEPARATION IN DECEMBER 2010. THE VEHICLE BELONGED TO MY FATHER WHEN THE TIRE WAS INSTALLED IN 2007. HE BECAME ILL IN 2008 BEFORE EVENTUALLY DYING IN 2009. SO VERY FEW MILES WERE PUT ON THE CAR/TIRE BY DECEMBER 2010. THE TIRE HAD APPROXIMATELY 14000 MILES ON IT IN DECEMBER 2010. *TR

Engine and Engine Cooling › EngineFire
Filed Feb 3, 2011140,000 milesMD

I HAVE A 2001 CADILLAC DEVILLE WITH A 4.6(Y) MOTOR WHILE I LOVE THE CAR THE MOTOR IS THE PITS IT IS VERY COSTLY USING OVER 1QT BETWEEN OIL CHANGES AND NOW I HAVE A MISFIRE AND LOST OF COOLANT AND WAS TOLD THAT MY HEAD GASKET HAD BLOWN AND MY CRANKCASE HALVES ARE LEAKING AND I WAS TOLD TO FIX IT WOULD BE A NEW ENGINE AT THE COST OF $8K SO I GUESS I WILL HAVE TO DEAL WITH THE RANDOM MISFIRE BECAUSE I CANT AFFORD TO FIX IT YOU WOULD THINK SINCE CADILLAC IS GM'S LUXURY BRAND THEY WOULDN'T HAVE THE CUSTOMERS DEAL WITH THIS SLOPPY ENGINE ALSO I HAVE HAD THE OIL DRIP ON THE EXHAUST AND START A SMALL FIRE SO NOW I WILL HAVE TO TRY AND BABY THIS THING. *TR

Engine and Engine Cooling
Filed Oct 20, 201043,000 milesIL

2001 DEVILLE CAR DIES WHEN EVER IT WANTS FOR NO REASON. WHY HAS THERE BEEN NO RECALLS FOR THIS ENGINE THAT IS ON MANY YEARS. SENSORS REPLACING DOES NO GOOD AND THE FUEL FILTER CHANGE AND FUEL PUMP DOES NO GOOD. AND REPLACING THE BATTERY DOES NO GOOD. IT IS THE ENGINE AND NO ONE HAS A CURE. WHEN SOMEONE GETS KILLED MAYBE THERE WILL BE A RECALL THEN. *TR

Vehicle Speed Control
Filed Oct 18, 2010128,000 milesCA

TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE DTS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL SUDDENLY STUCK. THE VEHICLE ACCELERATED UP TO 65 MPH; THE CONTACT PUMPED THE BRAKE DPEDAL, SHIFTED INTO NEUTRAL AND BACK INTO DRIVE. THE VEHICLE BEGAN TO SLOW DOWN. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

Wheels
Filed Jun 3, 2010141,000 milesIA

TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE PASSENGER FRONT WHEEL SPLIT IN TWO PIECES. THE VEHICLE WAS NOT TAKEN IN TO BE EXAMINED FOR THE CAUSE OF THE FAILURE. THE VEHICLE WAS EQUIPPED WITH ECLIPSE AFTERMARKET GROUP WHEELS. THE MANUFACTURER OF THE WHEELS WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD NOT BE ABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WERE 141,000.

Visibility
Filed Feb 24, 201075,000 milesVA

REAR PASSENGER ELECTRIC WINDOW DROPPED INTO DOOR SITTING IN DRIVEWAY,1 WEEK LATER FRONT PASSENGER WINDOW DROPPED INTO DOOR. NOW THE DRIVERS WINDOW HAS DROPPED. THATS 3 WINDOWS INOPERABLE IN MONTH AND A HALF. SOMETHING IS DEFINITELY WRONG! *TR

Visibility › Power Window Devices and Controls
Filed Feb 4, 201062,000 milesFL

TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THREE WINDOW REGULATORS HAVE BROKEN. THE FAILURE HAS PREVENTED HIM FROM OPENING AND CLOSING THE WINDOWS. THE CONTACT REFUSED TO ASSUME RESPONSIBILITY AND PAY THE REPAIR COST TO HAVE THE REGULATORS REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 62,000. UPDATED 03/01/10 *BF CADILLAC INFORMED THE CONSUMER THEY WOULD NOT TAKE RESPONSIBILITY FOR THE REPAIR AND/OR REPLACEMENT OF THE WINDOW REGULATOR. UPDATED 03/04/10.*JB GM INFORMED THE CONSUMER THEY WILL NOT REPLACE THE THIRD WINDOW REGULATOR. UPDATED 05/05/10.*JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Aug 12, 200929,000 milesFL

TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 55 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO SEVERAL TREES AT FULL SPEED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT INJURED HER HEAD AND BACK DURING THE CRASH. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 09/01/09. *LJ THE CONSUMER ALSO STATED THE ABS DID NOT OPEARTE AS IT WAS DESIGNED. UPDATED 09/03/09.*JB

Visibility
Filed Jun 22, 2009110,000 milesTX

TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT ALL FOUR WINDOWS IN HER VEHICLE FELL DOWN AND WOULD NOT ROLL BACK UP. THE REPAIR WOULD COST BETWEEN $400-$600. THE DEALER STATED THAT THE CALIBRATOR WAS MADE OF PLASTIC AND SHOULD BE REPLACED. THE FAILURE MILEAGE WAS 110,000.

Engine and Engine Cooling › Cooling System
Filed Apr 12, 200989,000 milesGA

I HAVE A 2001 CADILLAC DTS THE ENGINE TAKE EXCESSIVE AMOUNTS OF OIL AND A COOLANT ABSORPTION THAT CAUSE OVERHEATING AND CONSTANT ENGINE WORK. I WAS TOLD AT THE CADILLAC DEALERSHIP THIS IS A COMMON PROBLEM WITH THE CADILLAC NORTH STAR ENGINE. THE ENGINE SHUTS OFFS WHEN THE CAR RUNS HOT AND MY SAFETY WAS IN JEOPARDY DUE TO THIS KNOWN FAILURE. GM SHOULD FIX THESE KNOWN SAFETY ISSUES WITH CARS WITH THIS ISSUE AT NO COST TO THE CUSTOMER. THESE ISSUES NORMALLY RANGE FROM $1000-$4000 TO REPAIR. *TR

Visibility › Power Window Devices and Controls
Filed Mar 11, 2009CO

I HAVE NOW REPLACED 3 WINDOW REGULATORS IN MY 2001 CADILLAC DEVILLE. IT IS DANGEROUS BECAUSE THE WINDOW STAYS DOWN AND I FEEL UNSAFE IN MY CAR. IT IS ALSO THE DEAD OF WINTER AND HAD TO TAKE MY DAUGHTER TO SCHOOL WITH THE WINDOW IN THE DOWN POSITION WITH THE TEMPERATURE OUTSIDE OF 10 DEGREES IN HER SKI OUTFIT. ONE REGULATOR IS ACCEPTABLE AND MAYBE A FLUKE BUT 3 IS UNACCEPTABLE. BLOGGING ON THE NET HAVE NOTED SEVERAL COMPLAINTS ABOUT THIS ISSUE. GM USES A PLASTIC PIECE NOT METAL AND THIS IS THE FAILURE OF THE PART. *TR

Visibility › Power Window Devices and Controls
Filed Feb 26, 200955,000 milesVA

TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE REGULATOR ASSEMBLIES ON BOTH FRONT WINDOWS AND THE REAR PASSENGER SIDE WINDOW HAVE MALFUNCTIONED. THE WINDOWS WOULD COST $1,500 TO REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE IS 180,000 AND FAILURE MILEAGE WAS 55,000. UPDATED 03/17/09. *LJ UPDATED 03/17/09.*JB

Service Brakes, Hydraulic
Filed Feb 9, 200987,000 milesMI

TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 15 MPH, THE CONTACT HEARD A CLICKING SOUND AND THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE ROD THAT INSERTS INTO THE BRAKE ARM BECAME COMPLETELY DETACHED. HE MANAGED TO STOP THE VEHICLE BY APPLYING THE EMERGENCY BRAKES AND PLACING THE VEHICLE INTO A LOWER GEAR. HE DROVE TO HIS RESIDENCE AND REPAIRED THE VEHICLE HIMSELF. THE CONTACT PLACED THE ROD BACK IN PLACE. HE HAS SCHEDULED AN APPOINTMENT WITH THE DEALER TO COMPLETE THE REPAIR WORK. HE BELIEVES A RECALL SHOULD BE ISSUED BECAUSE THE BRAKING RODS SHOULD NOT DETACH SO EASILY FROM THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 87,000. UPDATED 03/04/09. *LJ UPDATED 03/04/09. *JB

Air BagsCrash2 injured
Filed Jan 9, 200999,000 milesOH

I WAS INVOLVED IN A HEAD ON CRASH WITH MY 2001 CADILLAC DTS. NEITHER THE DRIVER NOR PASSENGER AIRBAG DEPLOYED. *TR

Engine and Engine Cooling
Filed Nov 14, 2008WA

2001 CADILLAC DEVILLE HAS A STALLING PROBLEM. CONSUMER WANTS TO KNOW WHY GM HAS NOT ISSUED A RECALL FOR THIS PROBLEM. *NJ THE CONSUMER WAS TOLD THAT ONE OF THE TWO CRANKSHAFT SENSORS APPEARED TO BE THE REASON FOR THE STALLING, BUT THE CONSUMER WOULD BE RESPONSIBLE FOR THE COST OF THE REPAIR. *JB

Visibility › Power Window Devices and Controls
Filed Jul 22, 200836,450 milesNC

TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. AFTER THE CONTACT LOWERED THE DRIVER SIDE WINDOW, IT WOULD NOT GO BACK UP. SHE COULD HEAR THE WINDOW MOTOR ATTEMPTING TO TAKE THE WINDOW BACK UP, BUT IT FAILED. THE DEALER STATED THAT THE WINDOW REGULATOR CABLE FAILED. THE REPAIR WOULD COST $650. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 36,450. UPDATED 09/15/08 *BF UPDATED 09/17/08. *JB

Tires
Filed Jun 30, 2008MA

8/9/04 WE HAD 4 NEW MICHELIN TIRES INSTALLED. 50,802 MILES ON CAR 6/19/06 FLAT TIRE WHILE RIDING ON RT#6. TIRE LOOKED GOOD (GOOD TREAD-NO SIGN OF WEAR) 75,071 MILES ON CAR. NOT REPAIRABLE- NEEDED NEW TIRE 10/11/07 FLAT TIRE ON LOCAL STREET. AGAIN GOOD TREAD AND NO SIGN OF WEAR 85,424 MILES ON CAR - NEEDED NEW TIRE 5/29/08 FLAT TIRE WHILE RIDING ON RT 95 - GOOD TREAD AND NO SIGN OF WEAR. 90,002 MILES ON ARE - NEEDED NEW TIRE WE ARE A RETIRED COUPLE WHO TAKE CARE OUR CAR (INCLUDING TIRES). WHILE I CAN UNDERSTAND 1 FLAT TIRE AND POSSIBLY A 2ND FLAT TIRE BUT WHEN WE HAD THE 3RD FLAT TIRE WE SUSPECT A DEFECT. WE WROTE TO MICHELIN AND THEY SENT US TO A TIRE DEALER TO CHECK THE REMAINING TIRE. THE TIRE MANAGER PUT IT ON THE LIFT AND SAID HE AGREED THAT THE TIRE WAS GOOD - GOOD TREAD AND NO WEAR. BECAUSE WE WERE AFRAID OF MORE FLATS HE REMOVED THE TIRES FROM THE RIMS - CLEANED THEM OUT - REPLACED THE STEMS AND PUT THEM BACK ON THE CAR. EACH FLAT THAT WE BROUGHT IN (3 DIFFERENT REPAIR SHOPS) THE SHOP SAID THE TIRE WAS GOOD , THERE SEEMED TO BE A "BUBBLE" WHICH THEY SAID COULD BE A STEM PROBLEM. I AM WRITING BECAUSE OF A TV STORY ON THE BOSTON CHANNEL ON FAULTY STEMS MADE IN CHINA. IF THERE ARE FAULTY STEMS OUT THERE THE PUBLIC SHOULD BE AWARE OF THIS TO AVOID ACCIDENTS AND POSSIBLY DEATHS. (IT WAS NO FUN PULLED OVER ON RT 95 WHILE CARS WERE WHIZZING BY - IT WAS SCARY AND DANGEROUS.) WE SIMPLY HAVE NO OTHER EXPLANATION AS TO WHY WE HAD 3 FLAT TIRES IN 2 YEARS ON "GOOD TIRES". NO SIGN O

Steering
Filed Jun 17, 200849,900 milesWA

100% STEERING FAILURE NO WARNING. LOCATED AT CADILLAC DEALER. *TR

Fuel System, Gasoline
Filed May 6, 200882,000 milesTX

VEHICLE ENGINE WOULD STOP RUNNING WHEN YOU LET OFF THE GAS AT SLOWER SPEED. WOULD LOSE CONTROL OF THE STEERING. WAS INTERMITTENT. WOULD HAPPEN A FEW TIMES AND THEN GO AWAY. WAS TAKEN TO THE DEALER WHO REPLACED THE "IDLE AIR CONTROL VALVE". PT# 88893284. OLD PART IS AVAILABLE. 2001 CADILLAC 82,423 MILES. *TR

Fuel System, Gasoline › Delivery
Filed Mar 29, 2008111,937 milesNJ

GASOLINE SMELL INSIDE CAR PIN HOLE IN GAS LINE, AT COWL, WORN OUT LINE AT CLAMP, CLAMP TOO HARD FOR PLASTIC GAS LINE CAUSING GAS TO LEAK OUT ABOVE ENGINE GAS LINE REPLACED. I HAVE THE OLD PART. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 9, 200881,000 milesAZ

TOTAL BRAKE FAILURE DUE TO MECHANICAL BREAKDOWN ON MY 2001 CADILLAC DHS. THE FAILURE HAPPENED BETWEEN THE CONNECTION FOR THE BRAKE PEDAL AND THE BRAKE ACTUATOR. RESULT: ZERO BRAKING. PLEASE HELP ME GET THIS FIXED. I HAVE THE BILL FOR THIS REPAIR. THE FAILURE WAS CAUSED BY AN APPARENT FAILURE OF A "C" CLIP. I NOTIFIED NTSB MONTHS AGO AND HAVE YET TO HAVE A FOLLOW UP, THANK YOU FOR YOUR KIND ATTENTION TO THIS MATTER. *TR

Seat Belts › Front › Retractor
Filed Feb 18, 2008TX

THE FRONT PASSENGER SEAT BELT FAILED TO LOCK IN MY 2001 CADILLAC DEVILLE WHEN I HIT BRAKES SUDDENLY MY DAUGHTER HIT THE DASH AND THE SEAT BELT DID NOT RETRACT. I CALLED CADILLAC AND THE TOLD ME THAT THERE WAS NO RECALL ON THIS ITEMS WHICH I FIND HARD TO BELIEVE. MAYBE I SHOULD FILE SUIT BEFORE SOMEONE GETS KILLED. *TR

Engine and Engine Cooling
Filed Jan 14, 2008115,000 milesIA

ENGINE OVERHEATED AND WAS TAKEN TO DEALERSHIP. THEY ARE SAYING THAT THE CAUSE OF THIS IS THE BOLTS HOLDING THE ENGINE BLOCK TOGETHER GOT LOOSE, AND THIS IS A COMMON PROBLEM WITH THIS ENGINES. THE COST OF REPAIR WILL BE MORE THAN $4000 . THE EXTENDED WARRANTY WILL NOT COVERED THIS BECAUSE THEY SAID IS A MANUFACTURER DEFECT. I CHECK ON LINE AND A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM,. ( IT WILL ALSO USE AN EXTRA QT OF OIL BETWEEN OIL CHANGES.) EVERY SAYS THIS IS NORMAL FOR THIS ENGINES. SO MY QUESTION IS: IF EVERY BODY KNOWS ABOUT THE PROBLEMS WITH THE NORTH STAR ENGINE, WHY IS IT THAT CADILLAC IS NOT FORCED TO RECALL ALL THIS CARS AND PAY FOR THEIR DEFECTIVE ENGINE REPAIRS???????? *TR

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Oct 19, 200778,300 milesFL

TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 40 MPH, THE BRAKE FLUID INDICATOR LIGHT ILLUMINATED. THE BRAKE PEDAL WAS SOFT WHEN DEPRESSED AND BRAKE FLUID WAS ADDED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE DEALER STATED THAT THE BRAKE LINE THAT CONNECTED THE MASTER CYLINDER AND EDCM MODULE WAS RUBBING AGAINST THE TRANSMISSION, CAUSING THE LINE TO WEAR AND BRAKE FLUID TO LEAK. THE MANUFACTURER STATED THAT THEY COULD NOT BE OF ASSISTANCE AND ADVISED THE CONTACT TO CALL NHTSA. THE CURRENT MILEAGE WAS 78,915 AND FAILURE MILEAGE WAS 78,300. UPDATED 01/11/08. *LJ THE BRAKE LINE WAS REPLACED. UPDATED

Engine and Engine Cooling › Engine
Filed Oct 17, 200788,000 milesMI

TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE KEY WOULD TURN, BUT THE VEHICLE WOULD START INTERMITTENTLY. THERE WERE NO WARNING INDICATORS PRESENT. THE DEALER STATED THAT THE KEY NEEDED TO BE REPLACED AND THE FAILURE CONTINUED AFTER THE REPAIR WAS MADE. WHILE DRIVING BETWEEN 5-35 MPH, THE VEHICLE STALLED. THE SERVICE ENGINE WARNING INDICATOR LIGHT ILLUMINATED AND THERE WAS A LOSS OF POWER BRAKES AND STEERING. THE GEAR WAS SHIFTED INTO NEUTRAL AND THE VEHICLE RESTARTED. THE DEALER MADE REPAIRS, BUT THE TYPE OF REPAIRS WERE UNKNOWN. THE FAILURE PERSISTS. THE FAILURE MILEAGE WAS 88,000 AND CURRENT MILEAGE WAS 94,000.

Service Brakes, Hydraulic › Pedals and Linkages
Filed Oct 12, 20078,300 milesAZ

TOTAL LOSS OF BRAKES DUE TO MECHANICAL FAILURE. SEPARATION OF BRAKE PEDAL FROM BRAKE ACTUATOR LINKAGE. *JB

Engine and Engine Cooling › Engine
Filed Jul 18, 20074,050 milesTX

SERVICE ENGINE LIGHT COMES ON AND VEHICLE ENGINE WILL UNEXPECTEDLY DIE LEAVING YOU WITH NO POWER ASSIST ON BRAKES OR STEERING, A VERY DANGEROUS SITUATION. DEALER HAS REPLACED ENGINE CRANKSHAFT SENSOR THE THIRD TIME NOW. THE ENGINE DIED UNEXPECTEDLY NUMEROUS TIMES, AND THE ENGINE CRANKSHAFT SENSOR HAS BEEN REPLACED THREE TIMES IN 52,000 MILES. DEALER SAYS CADILLAC WILL NOT PAY FOR REPLACEMENT EVEN THOUGH THEY ARE AWARE OF THE PROBLEM AND SENSOR HAD BEEN REPLACED TWICE PREVIOUSLY. WE ARE EXTREMELY LUCKY THESE INCIDENTS DID NOT CAUSE A MAJOR CRASH. *AK

Suspension › Front › Wheel Bearing
Filed Dec 13, 200614,000 milesMI

DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, THERE WAS A HUMMING NOISE COMING FROM THE FRONT OF THE VEHICLE. IT WAS INSPECTED BY A DEALER WHO DETERMINED THE RIGHT FRONT WHEEL BEARING WAS LOOSE AND NEEDED TO BE REPLACED.

Engine and Engine Cooling › Engine
Filed Nov 21, 200648,000 milesMI

2001 CADILLAC DEVILLE. INTERMITTENTLY WON'T START. ALL LIGHTS IN CAR COME ON, SO THERE IS ELECTRICAL POWER. I HAVE BEEN HAVING THIS PROBLEM FOR 2 YEARS...I AM NOW ON MY 3RD DEALER/SERVICE. PROBLEM NEVER SHOWS UP ON DIAGNOSTICS...THEY HAVE BEEN ABLE TO DUPLICATE A FEW TIMES....STILL UNABLE TO FIX. PCM HAS BEEN REPLACED 2 TIMES. I AM VERY FRUSTRATED....PLEASE HELP....THE SERVICE DEPARTMENTS ALSO DO NOT KNOW WHAT TO DO... *NM

Visibility › Power Window Devices and Controls
Filed Oct 19, 200649,767 milesCA

I HAVE HAD TO REPLACE MY AUTOMATIC WINDOW MOTOR AND REGULATORS FIVE TIMES. FIRST ON THE REAR LEFT, THEN ONE MONTH LATER ON THE FRONT RIGHT, THEN IN 2006, BOTH LEFT AND RIGHT REAR, AND JUST THIS WEEK THE PASSENGER FRONT. I HAVE HAD THIS CAR FOR 2 YEARS. I AM A GOOD DRIVER AND HAVE NEVER BEEN IN AN ACCIDENT. THE WINDOWS ARE CHEAPLY MADE WITH A LITTLE PIECE OF PLASTIC THAT BREAKS A LOT. I KNOW THAT THIS PROBLEM IS NOT UNIQUE TO OTHER CADILLAC DEVILLE OWNERS, BECAUSE THE WINDOW REGULATORS ARE OFTEN OUT OF STOCK- MEANING THAT MANY OTHER PEOPLE ARE HAVING TO GET THEIR WINDOWS FIXED. THE INCIDENT DATES ARE 06-18-2004, 07-14-2004, 07-17-2006, 07-17-2006 AND 10-17-2006. THIS IS NOT SAFE TO HAVE A WINDOW THAT BREAKS SO THAT YOU CANNOT CONTROL IT. *NM

Electrical System › 12v/24v/48v Battery
Filed Sep 14, 200648,000 milesCA

MY CAR FAILED TO START. ON CHECKING BATTERY, LOCATED UNDER REAR PASSENGER SEAT, I DISCOVERED THE BATTERY WAS BADLY CORRODED. THE BATTERY SITS DIRECTLY ON THE FLOOR PAN BENEATH PASSENGER SEAT. ON REMOVING THE BATTERY I DISCOVERED THE CORROSION HAD EATEN THROUGH THE FLOOR RESULTING IN A HOLE ONE INCH IN DIAMETER. I HAD THE FLOOR PAN REPAIRED AND HAD RINOCOAT SPRAYED ON TO PREVENT FUTURE PROBLEMS. I FEEL GM SHOULD PUT A PLASTIC TRAY UNDER THE BATTERY TO PREVENT THIS PROBLEM.*JB

Air Bags
Filed Sep 10, 200645,747 milesNC

$3440.72 OF REPAIRS FROM JAN 05 TO AUG 06, INCLUDES AIR BAGS, COMPUTER PROBLEMS, ELECTRIC WINDOWS, AIR CONDITIONER,FUEL PUMP,WATER PUMP,ELECTRIC SEAT HEATER,ETC. ON A 2001 CADILLAC DTS WITH 60038 MILES. ALL FIXED BY DEALER AND EXTENDED WARRANTY. WE PAID #50.00 DEDUCTIBLE FOR EACH TRIP TO SERVICE DEPT. 8 TIMES SINCE JAN 05. THE COMPLAINT IS REGARDING THE NUMBER OF TIMES WE HAVE BEEN WITHOUT A VEHICLE AND THE NUMEROUS REPAIRS ON A CAR THAT IS SUPPOSE TO BE WELL MADE, AND OF COURSE IS VERY EXPENSIVE. WE ARE SELLING THIS VEHICLE BECAUSE IT IS NOT RELIABLE AND WILL HAVE TO WITHDRAW SEVERAL THOUSAND DOLLARS TO MAKE UP THE DIFFERENCE OF THE SALE VALUE AND WHAT WE OWE. WE WOULD BE KEEPING THE CAR UNTIL PAID FOR IF THERE HAD NOT BEEN SO MANY PROBLEMS. THIS CAR IS KEPT IN A GARAGE AT ALL TIMES,AND WE HAVE IT SERVICED EVERY 3000 MILES AND HAVE DONE THIS SINCE WE BOUGHT THE CAR IN DEC 2003. PLEASE CONTACT US REGARDING ANY ADDITIONAL INFORMATION NEEDED. THANK YOU. *JB

Steering › Column
Filed Aug 23, 200623,000 milesNC

WHEN I PURCHASED MY CADILLAC, IT HAD 22,000 MILES ON IT. THERE WAS A "BUMPING" IN THE STEERING WHEN I TURNED AT SLOW SPEEDS. I COMPLAINED ABOUT IT ON SEVERAL OCCASIONS. 1. THE DEALER REPAIRED A BROKEN MOTOR MOUNT, DIDN'T FIX IT. 2. THE DEALER CHANGED THE RACK & PINION, DIDN'T FIX IT. 3. THE DEALER CHANGED THE TIE ROD ENDS, DIDN'T FIX IT. 4. AN INDEPENDENT MECHANIC TIGHTENED UP LOOSE BOLTS IN THE FRONT END, DIDN'T FIX IT. 5. FINALLY, I TOOK IT TO ANOTHER DEALER WHO TOLD ME THAT THE STEERING COLUMN WOULD HAVE TO BE CHANGED AND WOULD COST ABOUT $1,300. *JB WHEN I OBJECTED, BECAUSE I STILL AM NOT SURE IF THEY CAN FIX THE PROBLEM, THEY TOLD ME THAT IT MIGHT LOCK UP. WELL, I FEEL LIKE THAT SINCE THE PROBLEM HAS BEEN THERE SINCE I BOUGHT THE CAR, AND THEY HAVE TRIED UNSUCCESSFULLY MANY TIMES TO FIX IT, THEY SHOULD FIX IT FREE. OF COURSE THEY DON'T THINK SO. *JB

Vehicle Speed Control
Filed Aug 16, 200640,501 milesTX

DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH, THE VEHICLE BEGAN TO ACCELERATE AND WOULD NOT STOP. THE CONTACT CONTINUED TO ATTEMPT TO APPLY BRAKE PRESSURE. THE TRANSMISSION WAS PUT IN NEUTRAL THEN INTO PARK AND THE VEHICLE STOPPED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO DETERMINED THAT IDLE AIR CONTROL MODULE WAS STICKING IN THE HIGH POSITION. ALSO, THE FORCE IN WHICH THE VEHICLE WAS PUT INTO PARK CAUSED THE MOTOR MOUNTS TO FRACTURE. THE IDLE AIR CONTROL MODULE AND MOTOR MOUNTS WERE REPLACED. *AK

Unknown or Other
Filed Jun 20, 2006NH

2001 DEVILLE SIDE VIEW MIRROR HAS A CHEMICAL THAT DARKENS THE GLASS WHEN A BRIGHT LIGHT IS DIRECTED INTO THE MIRROR. *TS *JB

Engine and Engine Cooling › Engine
Filed May 26, 2006FL

DURING ROUTINE SERVICE THE MECHANIC DISCOVERED THAT THE MID ENGINE GASKET WAS LEAKING. THIS IS A 2001 DEVILLE WITH THE NORTHSTAR ENGINE AND ONLY 48,000 MILES ON THE ODOMETER. I HAVE DONE SOME RESEARCH AND KNOW THAT THIS IS AN ONGOING ISSUE WITH THAT ENGINE. I WAS ALSO INFORMED THAT IT COULD CAUSE A FIRE. IN ORDER TO CORRECT THIS , I MUST PAY THE DEALER $2,000.00 AS THEY HAVE TO TEAR THE WHOLE FRONT END OF THE CAR APART TO GET TO THE PROBLEM AREA. THIS IS AN ISSUE WHICH SHOULD ENCOURAGE A RECALL. *NM

Engine and Engine Cooling › Exhaust System › Emission Control › Crankcase (pcv)
Filed Mar 15, 200666,800 milesMA

DT*: THE CONTACT STATED THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS DIFFICULT TO START. AN INDEPENDENT MECHANIC PUT THE VEHICLE ON A DIAGNOSTIC TESTING MACHINE AND DETERMINED THE VEHICLE NEEDED CRANK SHAFT POSITION SENSORS. THE CADILLAC DEALER AGREED THERE WAS A PROBLEM WITH THE SENSORS AND INFORMED THE CONTACT THE SENSORS WERE BEING REPLACED WITH UPGRADED SENSORS.

Air Bags › Frontal › Sensor/Control Module
Filed Jan 9, 200674,500 milesAL

MY WIFE HAD AN ACCIDENT A FEW YEARS AGO AND THE AIR BAGS DID NOT DEPLOY. WE WERE TOLD THAT THE AIR BAG DID NOT DEPLOY BECAUSE IT WAS NOT A DIRECT FRONTAL COLLISION. RECENTLY WE HAD TO TAKE OUR CAR TO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT STAYED ON. ALSO EVERY ONCE AND A WHILE THE AIR BAG LIGHT WOULD BLEAK AND GO OFF. IT ENDED UP BEING THE ELECTRONIC CONTROL MODULE $446.00 TO REPAIR. THE DEALERSHIP STATED THAT THIS NEEDED TO BE REPAIRED RIGHT A WAY BECAUSE THE AIR BAGS WOULD NOT DEPLOY. IF IT WAS NOT FOR THE CHECK ENGINE LIGHT STAYING ON WE COULD HAVE HAD AN ACCIDENT NOT KNOWING THAT THERE WAS A DEFECT WITH THE RESTRAINT SYSTEM. *NM

Engine and Engine Cooling › Engine
Filed Jan 3, 200643,855 milesNJ

DT*: THE CONTACT STATED WHILE NAVIGATING SLOWLY THROUGH A PARKING LOT THE VEHICLE LOST POWER. AFTER MULTIPLE ATTEMPTS THE VEHICLE WAS RESTARTED. WHEN THE VEHICLE WAS RESTARTED THE BATTERY WARNING LIGHT CAME ON AND WENT BACK. THE VEHICLE WAS DRIVEN DIRECTLY TO THE DEALERSHIP. THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE PROBLEM THROUGH THE VEHICLE'S BUILT IN DIAGNOSTIC SYSTEM. *AK

Engine and Engine Cooling › Engine
Filed Sep 29, 20056,688 milesVT

DT: 2001 CADILLAC DEVILLE. THE CONSUMER STATES THE VEHICLE WILL DIE SUDDENLY. THE VEHICLE WILL START UP AFTER THIS HAPPENS WITHOUT HAVING TO WAIT. THIS HAPPENED THREE TIMES, AND IT STARTED RIGHT AFTER PURCHASE OF VEHICLE ON MAY 30, 2002. THE VEHICLE WAS TOWED TO THE DEALERSHIP THREE TIMES. THE CONSUMER DID NOT FEEL SAFE DRIVING THE VEHICLE. THEY KEPT CHANGING THE CRANK SHAFT POSITION SENSOR. THE VEHICLE WAS TOWED THE SECOND TIME MAY 28, 2004, AND THE THIRD TIME, MARCH 28, 2005. THE SPEED DOES NOT MATTER WHEN THIS OCCURS.*AK *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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