DT: THE CONSUMER STATED 2001 CADILLAC DEVILLE WAS STALLING AND JUMPING. THIS IS HAPPENING INTERMITTENTLY. THE CONSUMER HAS TAKEN THE CAR TO THE DEALERSHIP FOR REPAIRS 4 TIMES. THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. THE CAR WAS STALLING EVEN IN THE DRIVEWAY. THE CONSUMER IS GETTING A RENTAL WHEN THE DEALER IS WORKING ON THE CAR. THE CAR HAS HAD DIAGNOSTIC TESTING DONE. THE OWNER SAYS THAT THE CAR IS UNDER WARRANTY. THE DEALER CAN NOT GET THE CAR INTO THE SHOP TILL NEXT WEEK. AND THE OWNER IS NOW GOING TO HAVE TO PAY FOR THE RENTAL FEE FROM THE DEALERSHIP. THE OWNER IS HAVING ISSUES ON HER WARRANTY ALSO. THE DEALER HAS REPLACED SENSORS, GASKETS AND ROTORS, MOTOR MOUNTS, REPROGRAMMED THE COMPUTER. THE OWNER DOES HAVE ANY IDEA ON THE CAUSE. THE COMPONENT THAT I AM CHOOSING IS OTHER. NO ONE KNOWS WHAT IS WRONG WITH THE CAR. SPEED IS NOT A FACTOR.*AK
2001 Cadillac Deville complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
ELECTRIC WINDOW MECHANISMS BREAKING. YESTERDAY WHEN THE WINDOW WAS OPERATED TO CLOSE IT, THERE WAS A LOUD CRACKING NOISE WHEN IT REACHED THE TOP, THE NEXT DAY WHEN THE WINDOW WAS LOWERED, IT MADE A GRINDING NOISE AND THEN THE WINDOW FELL TO THE BOTTOM AND WOULD NOT OPERATE AGAIN. THIS WAS THE DRIVER'S WINDOW. ON JUNE 14, WE HAD THE SAME THING HAPPEN BUT TO THE FRONT PASSENGER WINDOW. THE CADILLAC DEALER CHARGED US $640.00 TO REPLACE A WINDOW REGULATOR. IT SEEMS SOMETHING IS VERY DEFECTIVE IF 2 OF THEM BREAK WITHIN A MONTH.
DT: WHILE DRIVING CONSUMER PUTS FOOT ON THE BRAKES, AND THEN PUTS FOOT BACK ON THE GAS, AND THE VEHICLE DIES. THERE IS NO INDICATION THAT THERE ANY PROBLEMS BEFORE HAND. THEN THE SERVICE ENGINE LIGHT COMES ON, AND STAYS ON FOR 2 OR 3 DAYS. THE CONSUMER HAS NOT TAKEN THE VEHICLE IN TO THE DEALERSHIP FOR SERVICE YET, WAITING ON GM TO RECOMMEND.*AK *SB
DT: WHILE DRIVING, THE CAR STALLED. THERE WAS NO PRIOR WARNING AND THIS CAN HAPPEN AT ANY TIME THE CAR IS RUNNING. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THEY STATED THIS WAS A COMMON PROBLEM THEY HAVE REPLACED THE PART THAT CAUSES THIS CRANK SENSORS TO FAIL. THE CONSUMER REPLACED THE PART IN HIS CAR AT A COST OF $380.00. THE PROBLEM STARTED IN DEC. 2004 UNTIL FEB. 2005 ON A WEEKLY THE CAR WOULD COMPLETELY STOP RUNNING. *JB
WHILE ACCELERATING AT LOW SPEED THROTTLE STUCK. CONSUMER WAS ABLE TO CONTROL THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK VEHICLE WOULD NOT GO BELOW 2200 RPM. THE VEHICLE WAS PUT IN NEUTRAL AND THE CONSUMER TRIED RACING THE ENGINE, BUT IT STILL WOULD NOT GO BELOW 2200 RPM. AFTER SHUTTING ENGINE DOWN, WENT BACK TO NORMAL OPERATION AND THE PROBLEM HAS NOT RECURRED. *BF *NM
ENGINE SUDDEN SHUT OFF WHILE DRIVING ON HIGH TRAFFIC HIGHWAY RESULTED IN LOSS OF POWER STEERING AND QUICK REDUCTION IN VEHICLE SPEED. DRIVER MADE EFFORTS TO PULL OVER OUT THE TRAFFIC BUT FASTER TRAFFIC FROM BEHIND CAUGHT UP WITH THE DISABLED VEHICLE AND RESULTED IN NUMBER OF COLLISIONS. IN TOTAL THREE VEHICLES WERE SEVERE DAMMAGED AND TWO OTHER DRIVERS WERE INJURED. CAUSE OF THE FAILURE IS ATTRIBUTED TO FAILURE OF THE CRANCK SHAFT SENSOR.*AK
WHILE DRIVING, THE ENGINE COMPLETELY SHUT DOWN . THERE WAS NO WARNING. THE CONSUMER TOOK THE VEHICLE INTO A CADILLAC DEALER THE NEXT DAY. THE DEALER REPLACED AN AB CRANK SENSOR. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
WHILE DRIVING VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, APPLIED THE BRAKES, AND THE PEDAL WENT TO THE FLOOR. VEHICLE SHUT DOWN. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CRANK SHAFT SENSOR NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT ON SEVERAL OCCASIONS THE ENGINE WOULD DIE AS HE CAME TO A STOP AT INTERSECTIONS. WHILE DRIVING THE VEHICLE WOULD JERK AND THE ENGINE WOULD DIE FOR 1 TO 2 SECONDS THEN START AGAIN. WHILE THE ENGINE DIES THERE IS NO POWER BRAKE OR STEERING. THE VEHICLE BECAME HARD TO START. *TC
POSITIVE TERMINAL ON THE BATTERY FELL OFF THE BATTERY, CAUSING THE BATTERY TO LEAK, AND BURN A HOLE IN THE BASE OF THE BATTERY COMPARTMENT INSIDE THE VEHICLE UNDER THE BACK SEAT. CURRENTLY, VEHICLE HAS NO ELECTRICAL POWER. *AK *TC
THE PASSENGER SIDE SEAT BELT MALFUNCTIONED. THE LOCK MECHANISM BROKE ON IMPACT.*MR WHILE TURNING ONTO A STREET THE DRIVER DIDN'T HAVE TIME TO AVOID A VEHICLE THAT WAS PARKED ON THE SIDE OF THE ROAD AND AS A RESULT THE DRIVER REAR ENDED THE VEHICLE. THE FRONT PASSENGER SEAT BELT LOCK MECHANISM BROKE ON IMPACT. BOTH THE DRIVER AND PASSENGER SUSTAINED INJURIES. *NM *JB
BRAKE PEDAL WENT TO THE FLOOR, AND THE VEHICLE LOST BRAKE POWER. THIS OCCURRED WHEN THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE AFTER ACCELERATING TO 20 MPH. THIS RESULTED IN THE CONSUMER REAR ENDING ANOTHER MOTORIST. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHO WAS UNABLE TO RESOLVE THE PROBLEM. *AK AS OF 5/15/04 NEITHER THE GM INSPECTOR NOR THE INSURANCE ADJUSTER WERE ABLE TO PROVIDE A REPORT. *NM
WHILE DRIVING 10 MPH VEHICLE STALLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
COMPLETE LOSS OF BRAKES DUE TO CHAFING OF BRAKE LINES AGAINST TRANSMISSION HOUSING. *AK
THE ENGINE SUDDENLY STOPS RUNNING WHILE DRIVING WITH NO APPARENT WARNING. AT THAT POINT IT IS ALMOST IMPOSSIBLE TO STEER AND YOU MUST STOP THE CAR AND RESTART THE ENGINE. I HAVE HAD REPEATED PROBLEMS WITH THIS AND HAVE HEARD OF OTHER CADILLAC DEVILLE OWNERS HAVING THIS PROBLEM. I HAD MY CAR IN TO THE DEALER FOR THE PROBLEM LAST WEEK AND IT HAPPENED TO ME AGAIN TODAY. *JB
WHILE DRIVING 45 MPH VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER AND RESTART THE VEHICLE WITHOUT A PROBLEM. *AK *JB
VEHICLE WAS INVOLVED IN A COLLISION. IT WAS HIT BROADSIDE, AND THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY. *AK
BATTERY LEAK/EXPLOSION. FLOOR OF CAR HAS HOLE FROM ACID. BATTERY UNDER SEAT. FUMES IN CAR... BATTERY IS UNDER REAR SEAT AND PRESENTS POSSIBLE DANGER TO OCCUPANTS IN CAR...CONSIDER FOR POSSIBLE RECALL/NATIONWIDE INSPECTION. *AK
2001 CADILLAC DEVILLE VEH NUMBER [XXX]. *AK UPDATED 07/27/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
WHILE TRAVELING AT 30 MPH VEHICLE SHUT DOWN. ENGINE CHECK LIGHT CAME ON AND OFF. DEALER STATED CRANK SHAFT SENSOR NEEDED TO BE REPLACED. *AK
THE OIL LIGHT FLASHED ON THE DASHBOARD. THIS CAUSED THE VEHICLE TO SHUT DOWN. DRIVER TOOK THE VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT O RINGS NEEDED REPLACEMENT. *AK
VEHICLE'S HORN WILL NOT BLOW IN EMERGENCY SITUATIONS.*MR THE CONSUMER HAD TO FIND THE RIGHT SPOT TO BLOW THE HORN. THE CONSUMER BELIEVED THAT THE AIR BAGS HAVE SOMETHING TO DO WITH THE HORN NOT INITIATING. WANTS ODI TO FURTHER INVESTIGATE. *CB *JB
WITHOUT WARNING VEHICLE STALLED ON INTERSTATE. WAS ABLE TO PULL OVER AND RESTART ENGINE. THIS HAPPENED ON SEVERAL OCCASIONS. MECHANIC REPLACED PLASTIC INTAKE MANIFOLD THAT MELTED. *TT *JB
MY WIFE WAS BACKING OUT OF A PARKING SPACE @ AN ARBY'S RESTUARANT & WHEN SHE PUT HER FOOT ON THE BRAKE PEDAL TO STOP & SHIFT TO DRIVE THE PEDAL WENT TO THE FLOOR.SHE TRIED PUSHING THE PEDAL , BUT IT STAYED ON THE FLOOR & ALL THE WHILE HER CAR WAS MOVING BACKWARDS. HER CAR RAMMED INTO THE BACK-END OF A PICKUP TRUCK & STOPPED. LUCKILY SHE WAS NOT HURT NOR ANYONE ELSE.
EXCESSIVE OIL CONSUMPTION, 1 QUART OF OIL EVERY 800 MILES. CADILLAC APPEARS TO BE WELL AWARE THAT THIS PROBLEM EXISTS WITH SOME NORTH STAR ENGINES, (BASED ON SPECIFIC OIL CONSUMPTION PROCEDURES DICTATED TO THEIR DEALERSHIPS, I.E.RING FLUSHING, RING REPLACEMENT WITH SPECIAL RINGS, ETC), BUT FAILS TO INFORM THE CONSUMER OF THIS POTENTIAL PROBLEM WHEN PURCHASING A NEW VEHICLE.
WHILE DRIVING VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. DEALER INFORMED CONSUMER THAT IT CAN BE FIXED, BUT DID NOT SPECIFY WHAT REPAIRS WOULD BE DONE. *AK
SHIFT POSITION INDICATOR ON DASHBOARD IS TOO SMALL TO SEE.*MR THE CONSUMER FEELS THAT IT'S A MAJOR SAFETY CONCERN AND IT CAN BE VERY DANGEROUS TRYING TO FIND THE GEAR YOU WANT. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND BOTH DRIVER/PASSENGER SIDE SEAT BELTS BROKE INTO PIECES UPON IMPACT. THIS RESULTED IN THE DRIVER/PASSENGER IMPACTING THE STEERING WHEEL AND DASHBOARD. *AK THE VEHICLE WAS TOTALED. *SCC *JB
CONSUMER STATES WHILE CHANGING THE RIGHT FRONT TIRE, THE JACK SNAPPED DOWN AND BEND THE RIM. DEALER NOTIFIED. *AK
WHILE DRIVING THERE WAS A TREAD SEPARATION ON THE RIGHT FRONT TIRE GOODYEAR, MODEL EAGLE, SIZE P235/55R17. DEALER NOTIFIED. *AK
DATES AND MILEAGE INFO PROVIDED ARE APPROXIMATE. TIE ROD FAILURE AT 32,000 MILES REPAIRED UNDER WARRANTY. COMPANY'S CUSTOMER SERVICE DEPT WILL NOT MOVE SAFETY CONCERNS TO A HIGHER LEVEL, NOR WILL THEY PROVIDE ASSURANCES ABOUT FUTURE SAFETY, NOR DO THEY OFFER ANY OTHER REMEDY TO PROVIDE A FEELING OF SAFETY AND PEACE OF MIND. PLEASE SEE E-MAILS SENT UNDER SEPARATE COVER TO EMAIL ADDRESS SHOWN ON YOUR SITE. *JB
NAR 05/28/2003 *MR THE CONSUMER EXPERIENCED PROBLEMS WITH VIBRATIONS AND PULLING, THE TIRES WERE BALANCED AND SERVICE BRAKES WERE REPLACED. DEALER NOTIFIED. *CB
THE VEHICLE WANDERED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BOLTS WHERE LOOSE ON THE FRONT END. *NLM THE VEHICLE WANDERED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BOLTS WHERE LOOSE ON THE FRONT END. CONSUMER WENT TO CAPITOL CADILLAC WITH A NOISE AND STEERING PROBLEM. THEY FOUND A LOOSE BOLT, AND TIGHTENED IT. SAIT IT WAS OUT OF LINE AS A RESULT. *MR
WHILE DRIVING THE VEHICLE WOULD STALL WITHOUT WARNING. AFTER THE VEHICLE STALLED IT WOULD START BACK UP IMMEDIATELY. *AK *NLM
WHILE DRIVING AND WITHOUT WARNING VEHICLE STALLED, AND DRIVER WAS FORCED TO PULL OVER. *NLM. *AK
DEALERSHIP REFUSED TO HONOR RECALL UNTIL THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. PRIOR TO THE RECALL, VEHICLE WAS IN AN ACCIDENT AND SEAT BELTS DID NOT RETRACT, RESULTING IN SERIOUS INJURIES TO THE PASSENGER. *JB....*AK
2001 CADILLAC DE VILLE WAS BUILT WITH DEFECTIVE ENGINE PARTS (CRANK SENSOR) THAT CAUSE IT TO STALL WITHOUT WARNING...IN MY CAR, CADILLAC HAS REPLACED THIS SAME PART TWICE WITH THE FULL KNOWLEDGE THAT THE ORIGINAL AND THE REPLACEMENT PARTS WERE DEFECTIVE. YET, CADILLAC REFUSES TO INITIATE A RECALL...THIS IS UNACCEPTABLE, BECAUSE OF THE RISK FOR ACCIDENT AND FATALITIES....WHEN THE ENGINE STALLS IT IS NEARLY IMPOSSIBLE TO QUICKLY STEER OR SAFELY STOP THE VEHICLE. I RESPECTFULLY REQUEST FOR THE NHTSA TO REQUIRE CADILLAC TO RECALL EVERY VEHICLE WITH THIS PROBLEM. I ALSO FEEL CADILLAC SHOULD BE REQUIRED TO DESIGN A BACKUP SYSTEM FOR FUTURE ENGINES THAT WOULD KEEP THE ENGINE RUINNING IF THE "CRANK SENSOR" WOULD FAIL. LOOKING FORWARD TO YOUR RESPONSE.
THE DEALER STATED THEY NEVER RECEIVED INSTRUCTIONS OR PARTS FOR THE SEAT BELT RECALL 02 V 227 000. *PH *JB
MY 2001 CADILLAC DEVILLE USES 2 QUARTS OF OIL EVER 1300 MILES. THIS IS EXCESSIVE OIL CONSUMPTION FOR A VEHICLE UNDER 50,000. I HAVE REPORTED THIS TO GM AND MY LOCAL DEALER. THEY SAY THAT THIS IS NORMAL. I REPORTED THIS OVER A YEAR AGO! I WAS HAVING A OIL CONSUMPTION TEST, BUT NOW THEY CAN NOT FIND THE RECORDS. *JB
WHILE DRIVING AT HIGHWAY SPEED ENGINE SHUT DOWN, CAUSING AN ACCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK
CONSUMER STATED PASSENGER SIDE REAR SAFETY BELT WAS RESTRAINING A TODDLER SEAT FOR A CHILD WEIGHING 27LBS. CONSUMER ATTEMPTED TO UNBUCKLE CSS FROM BELT AND DISCOVERED THAT THE METAL "SLIDING" PIECE OPPOSITE THE BUCKLE HAD BROKE COMPLETELY IN HALF. TS
CONSUMER STATED THAT HAS HAD NUMEROUS PROBLEMS STEERING PROBLEMS. HAD RACK AND PINION REPLACED ON 02/7/02 ON 02/09 THE POWER STEERING PUMP FAILED AND WAS REPLACED. PUMP FAILED AGAIN ON 02/11. NO PROBLEMS UNTIL 12/4/02 WHEN POWER STEERING PUMP FAILED AGAIN. CONSUMER IS VERY CONCERNED BECAUSE IN ALL INSTANCES THE STEERING WHEEL HAS LOCKED UP WHILE DRIVING POSING A SAFETY HAZARD. TS
NO SUMMARY. DT
SUNVISOR BLOCKS MY VIEW OUT THE FRONT WINDOW. IT IS AN ASSEMBLY WITH TWO VISORS. THE SMALL VISOR INTERFERES WITH THE MAIN VISOR. I CAN NOT SEE A TRAFFIC SIGNAL WITH THE SUN VISOR DOWN. IT IS FINE FOR SHORT PEOPLE, BUT NOT FOR ME. DT
WHILE DRIVING AT HIGHWAY SPEED THE VEHICAL JUST SHUT DOWN. TS
CONSUMER STATES SHE WAS DRIVING AT NORMAL SPEED WHEN SHE APPLIED HER BRAKES LIGHTLY, AND HER BRAKES COLLAPSED. SHE STATES HER BRAKES WENT TO THE FLOOR, AND SHE LOST CONTROL OF AUTOMOBILE. SHE STATES LUCKILY SHE DID NOT HIT ANY ONE, OR ANY BODY. MR
CONSUMERS VEHICLE IS EXPERIENCING EXCESSIVE OIL CONSUMPTION. *JG
WHILE IN MOTION, THE SERVICE LIGHTS ILLUMINATED. THE ENGINE SEEMED TO BOG DOWN, LOSE POWER AND JERK. CONSUMER TOOK VEHICLE TO DEALER AND WAS INFORMED A NEW ENGINE WAS NEEDED. *JG
THERE WAS A SHORT UNDER THE DASHBOARD AND SMOKE WAS COMING FROM DASHBOARD. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANTHING. *AK CONSUMER CALLED ROADSIDE ASSISTANCE WHO TOOK DOWN THE INFO AND NEVER PICKED UP THE VEHICLE. THE INFORMATION WAS NEVER PASSED ON TO THE DISPATCHER. THE FUMES ALMOST CAUSED CONSUMER TO HAVE A COLLISION WHILE GOING 65 MILES PER HOUR. CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH THIS VEHICLE SINCE PURCHASE. THE ENGINE LIGHT KEPT ILLUMINATING AND THE BRAKE HOSE WAS LOOSE. CONSUMER TRIED TO HAVE THE DEALER BUY THE VEHICLE BACK BUT THEY REFUSED. *JG
VEHICLE BURNS OIL EVERY 1,000 TO 1,500 MILES. VEHICLE HAD TAKEN A QUART OF OIL EVERY 500 MILES ON A ROAD TRIP. INDEPENDENT MECHANIC IS CONDUCTING AN OIL CONSUMPTION TEST TO LOCATE PROBLEM. DEALER WAS NOTIFIED. *AK CONSUMER ALSO STATES THAT THE VEHICLE HAD BURNED 1QT OF OIL ON A RECENT 500 MILE TRIP. *SCC
BRAKES HAVE FAILED, AND VEHICLE DIED ON IN MIDDLE OF THE HIGHWAY. VEHICLE HAS BEEN IN REPAIR SHOP FOR 43 TIMES. ALSO, HEADLIGHTS DIM FOR NO REASON. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Cadillac Deville → · Every Deville year → · How the figures are calculated →