DT: THE CONTACT STATES THE BATTERY LEAKING ACID. THE BATTERY WAS LOCATED IN THE PASSENGER'S COMPARTMENT. THIS CAUSED A HOLE IN THE VEHICLE. THE CONTACT AND WIFE SUSTAINED INJURIES. HE BURNED HIS SINUSES WHEN REMOVING THE BATTERY. THE FUMES CAUSED THE CONTACT'S WIFE SKIN TO DRY OUT AND FLAKE OFF FROM HER NECK TO FEET. THE MANUFACTURER OFFERED TO REPAIR THE HOLE AFTER HE PAID FOR AN EVALUATION. THE CONTACT REPAIRED THE HOLE HIMSELF. HE WENT TO THE SERVICE DEPARTMENT TO PURCHASE A NEW BATTERY, BUT THEY WOULD NO INSTALL IT BECAUSE THE BATTERY WAS LOCATED IN THE PASSENGER'S COMPARTMENT. *AK UPDATED 12/27/2005. *NM
2000 Cadillac Deville complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
DT: THE CONSUMER HAS A CADILLAC DEVILLE LIMO STRETCHED. THE LEFT AND RIGHT SIDES OF THE VEHICLE ARE 1 1/2 " OFF. LIMELIGHT LIMO IN SAN JOSE, CA, OFFERED TO RE-STRETCH IT, BUT SOMEONE ELSE TOLD THE CONSUMER THAT COULD INTERFERE WITH THE INTEGRITY OF THE FRAME. *JB
DT: CONSUMER STATES THAT THE VEHICLE STALLS AT LOW RPM'S. WHEN THIS HAPPENS THE POWER STEERING GOES OUT. THE DEALERSHIP STATES THAT IT IS CAUSED BY FAILED CRANK SENSORS A AND B. CONSUMER STATES THAT THIS HAS HAPPENED MANY TIMES AND HE HAS REPLACED THE SENSORS THREE TIMES. THE PART NUMBERS THAT REPLACED THE PARTS THE FIRST TWO TIMES WERE A 00012559529-B 00012559530 AND THE THIRD TIME THE PART NUMBER A 00012575481-B 00012575482. *JB
DT: WINDOWS FALL DOWN WITHOUT WARNING. IN ALL WEATHER CONDITIONS HAD PROBLEM FIXED ON TWO WINDOWS, BOTH FRONT WINDOWS. THE LAST ONE WAS THE PASSENGER SIDE REAR. IT HAS NOT BEEN FIXED YET. DEALER AND MANUFACTURER SAID THEY WILL NOT FIX WINDOW FOR FREE. CALLER MAINTAINED PROBLEM AFFECTED THE DOOR; THE PASSENGER SIDE REAR DOOR WILL NOT OPEN. CALLER FELT CHILDREN WERE IN DANGER.*AK
DT: CONSUMER STATES FELT THAT VEHICLE WAS BOTTOMING OUT WHEN HITTING BUMPS IN THE ROAD. CONSUMER TOOK THE VEHICLE TO DEALER TO BE SERVICED, THE VEHICLE WAS UNDER WARRANTY. THEY CLAIMED TEST DRO VE THE VEHICLE AND COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE. CONSUMER STATED THE ODOMETER READING WAS THE SAME WHEN HE DROPPED THE VEHICLE OFF AND WHEN HE PICKED IT UP. CONSUMER RECENTLY TOOK THE VEHICLE TO ANOTHER REPAIR CENTER, AND THEY TOLD HIM THAT ENGINE MOUNT HAD TO BE REPLACED.*AK
THE VEHICLE STALLED INTERMITTENTLY. THE BRAKES FAILED, AND THE VEHICLE WAS INVOLVED IN TWO FRONT END COLLISIONS. *AK THERE WAS A FUNNY NOISE IN THE ENGINE AT IDLE SPEED. THE ENGINE WOULD LOSE POWER AND STALL. THE SERVICE MANAGER SUGGESTED THAT THERE WERE PROBLEMS WITH THE 2000-2004 MODEL WITH THIS SAME PROBLEM. THE FRONT BRAKE LININGS WERE WORN, THE DASH PAD WAS PEELING AT THE LEADING EDGE NEAR THE DEFROST EDGE NEAR THE DEFROST GRILLE DUE TO DELAMINATION AND THE COIN HOLDER HOUSING HAD COME APART AND SPLIT AT THE SEAM. *SC THE CRANKSHAFT POSITION SENSOR WAS REPLACED. *JB
2000 CADILLAC DEVILLE WITH 35,000 MILES WORN OUT, HAS TO HAVE A NEW ENGINE, BECAUSE IT HAD A CASTING FLAW,AND THE BLOCK WAS BURSTED..CAN YOU BELIEVE THIS CAR A LEMON AT 35,000. *AK
WHILE DRIVING ANY SPEED, THE ENGINE WARNING LIGHT ILLUMINATED. THE DEALER REPLACED THE CATALYTIC CONVERTER. *JB *SC
THE RIGHT PASSENGER SIDE DOOR LOCK BECOMES INOPERABLE. THE LOCK WILL NOT RELEASE, AND CONSUMER IS LOCKED INSIDE THE VEHICLE. *AK
FRONT AUTOMATIC WINDOWS BOTH QUIT AT ONE TIME, HEATED SEAT QUITS, SENSOR. *NM
THE VEHICLE'S S.E.S LIGHT ILLUMINATED ON THE DASH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE CATALYST FAILED. *NM THE CONSUMER STATED THAT THE POWER STEERING SYSTEM LEAKED. THE POWER STEERING PRRESSURE HOSE HAD A SLIT IN IT. THE POWER STEERING HOSE WAS REPLACED. *TC *JB
WHILE DRIVING 75 MPH THE VEHICLE WAS A RAN OFF THE ROAD BY A SEMI TRUCK AND COLLIDED HEAD ON INTO A HIGHWAY SIGN. THE AIR BAG DID NOT DEPLOY UPON IMPACT. NO INJURIES REPORTED, HOWEVER THE VEHICLE IS CONSIDERED TOTALED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
THE CONSUMER NOTICED THAT WHEN THE VEHICLE WAS ON A FLAT SURFACE IT WOULD NOT LEAK FLUID, BUT IF THE VEHICLE WAS ON A INCLINE THE VEHICLE WOULD LEAK FLUID FROM UNDERNEATH THE VEHICLE. THE CONSUMER CONTACTED A DEALER FOR AN APPOINTMENT. THE MECHANIC INFORMED THE CONSUMER THAT THE PRESSURE AND RETURN LINE HOSE NEEDED REPLACEMENT. *JB THE LEAK WAS FROM THE POWER STEERING PRESSURE HOSE WHICH HAD SPLIT. THE VEHICLE CHECK ENGINE LIGHT ILLUMINATED ON THE DASH. *NM
CONSUMER NOTICED OIL ON PARKING GARAGE FLOOR. TOOK VEHICLE TO DEALERSHIP FOR INSPECTION. DEALERSHIP INDICATED OIL WAS LEAKING FROM THE OIL PAN GASKET REAR SEAL, UPPER CRANK CASE VALVE COVER, AND REAR SEAL DUE TO A FLAW IN THE NORTH STAR ENGINE. OIL PAN CASKET HAD BEEN REPLACED, AND UPPER CRANK CASE WILL BE REPLACED. THIS WAS A COMMON FAILURE WITH THESE ENGINES.*AK
THE CONSUMER REQUESTED INFORMATION ON FAILURE MECHANISM 02031 THE FRONT SAFETY BELT RETRACTORS WERE INOPERATIVE. *BF *SC
CRACKED TAIL LIGHT ASSEMBLY FILLED WITH WATER AND SHORTED OUT ALL ELECTRICAL SIGNALS. *AK
FRONT SAFETY BELT RETRACTORS INOPERATIVE ON 2000 CADILLAC DEVILLE (02031). *BF
THE ACCELERATOR STICKS. THE VEHICLE WAS REPAIRED, BUT THROTTLE STILL STICKS.*AK
BATTERY FAILURE PRODUCED HYDROGEN GAS, BATTERY LEAKED OUT AND TERMINAL CORRODED WITHIN BATTERY. * BF THE BATTERY SUDDENLY WENT DEAD. THE BATTERY WAS UNDER THE REAR SEAT. THE POSITIVE TERMINAL HAD CORRODED FROM WITHIN THE SHELL. (AC DELCO BATTERY) 2000 CADILLAC DTS. *SC *JB
5-5-04 DRIVER'S WINDOW WON'T GO UP, REPLACED REGULATOR #25714290 ALSO REPLACED MOTOR REGULAR ASSEMBLY 10-2-04 PASSSENGER WINDOW WON'T GO UP, REPLACED REGULATOR #25714289. *AK
ABS BRAKING SYSTEM OPERATED POORLY. VEHICLE DID NOT STOP, RESULTING IN EXTENDED STOPPING DISTANCE. NEITHER THE DEALER OR MANUFACTURER WERE WILLING TO DEAL WITH THE ABS BRAKE PROBLEM. ALSO. AIR BAGS WILL NOT DEPLOY UNLESS THE VEHICLE WAS HIT HEAD ON. *AK *SC
THREE OF THE FOUR POWER WINDOWS HAVE BROKEN IN THE PAST SIX MONTHS, AT SEPERATE TIMES. EACH TIME THE WINDOW WAS BEING ROLLED DOWN THERE WAS A LOUD POP AND THE WINDOW WOULD NOT GO BACK UP. ONE I COULD UNDERSTAND, BUT THREE IN SIX MONTHS ON A $40,000 CAR IS UNREASONABLE.*AK
WHILE DRIVING ALTERNATOR LOCKED UP. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
DEALERSHIP RESURFACED THE FRONTS ROTORS AND REPLACED THE PADS AT 30,000 MILES, AT 50,000 MILES FRONT ROTORS WERE RESURFACED AND THE PADS WERE REPLACED AGAIN. AT 60,000 MILES THE FRONT ROTOR WERE RESURFACED FOR A THIRD TIME. ALSO, HAD A TIE ROD PROBLEM. *AK THE MANUFACTURER INDICATED THAT HE BRAKE WERE WEARING NORMALLY AND NEEDED TO BE REPLACED EVERY 25000 TO 30000 MILES. THE CONSUMER NOW HAS NO CONFIDENCE IN THE DEALER AND REFUSES TO ALLOW THEM TO WORK ON THE VEHICLE FOR ANYTHING OTHER THAN WARRANTY WORK. *NM
WHILE DRIVING AT 62 MPH VEHICLE STALLED. THIS CAUSED LOSS OF STEERING AND BRAKES. CONSUMER TOOK THE VEHICLE O THE DEALERSHIP SEVERAL TIMES OVER THE COURSE OF A YEAR. THE DEALER REPLACED DIFFERENT PARTS YET THE PROBLEM RECURRED. *AK THE COOLANT LEVEL LIGHT HAD A POOR CONNECTION WHICH CAUSED THE THEN IT IS MOIST OR DAMP OUTSIDE THE VEHICLE SPUTTERS AND STALLS. COOLANT LIGHT TO ILLUMINATE. SOMETIMES THE DOOR LOCKS WOULD UNLOCK ONCE THE VEHICLE WAS PLACED IN PARK, SOMETIMES THEY DIDN'T. THE VEHICLES HEATED SEAT SHUT OFF AFTER ABOUT FIVE MINUTES OR SOMETIMES THEY DIDN'T WORK AT ALL. THE INFORMATION CENTER WOULD RESET ITSELF SOMETIMES. THE DEALER REPLACED THE INSTRUMENT PANEL CLUSTER. THE EXTERIOR DRIVER'S SIDE MIRROR WAS CLOUDY WHICH CAUSED POOR VISIBILITY. THE DEALER REPLACED THE ENTIRE MIRROR. *NM
2000 CADILLAC DEVILLE PHOTOGRAPHS AFTER BEING INVOLVED IN AN ACCIDENT. *MR THE AIR BAGS DID NOT DEPLOY. *SC *JB
THE VEHICLE WAS REAR ENDED AT 40 MPH, WHICH CAUSED A CHAIN REACTION AND THE VEHICLE HIT ANOTHER MOTORIST. THE FRONTAL AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT UPON IMPACT. THE DRIVER SUSTAINED INJURIES TO HER NECK, BACK, SHOULDER RIGHT KNEE , FACE, TEETH, HEAD, AND LEFT HAND. *JB
THERE IS SEVERE VIBRATION IN STEERING WHEEL WHEN THE VEHICLE SPEEDS REACH AND EXCEED 60 MPH. DEALERSHIP WAS CONTACTED, AND INDICATED THAT THIS WAS NORMAL. *AK
SERIOUS FAULT WITH 2000 CADILLAC DEVILLE ENGINE. *MR THE VEHICLE WOULD STALL AS THE VEHICLE ENTERED TRAFFIC. THE PROBLEM WAS DIAGNOSED AS A J4355 SENSOR/CRANKSHAFT POSITION SENSOR, WHICH WAS REPLACED ON TWO OCCASIONS. *SC *JB
PASSENGER SIDE POWER WINDOW FAILED IN THE DOWN (OPEN) POSITION DURING HEAVY RAIN. A VERY FRAGILE PLASTIC CONNECTOR FAILED WHERE CONNECTED TO A CABLE. THE SERVICE MAN COMMENTED THAT THIS IS A VERY FREQUENT FAILURE ON THIS CAR. REPAIR COST $291.50. *AK
VEHICLE INTERMITTENTLY STALLED. THE DEALER REPLACED THE CRANK SENSORS WHICH CORRECTED THE PROBLEM. *AK *JB
WHILE DRIVING AT 70 MPH, THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY. WHEN THIS HAPPENED CONSUMER LOST POWER STEERING, POWER BRAKES , AND THE TRANSMISSION WENT HAYWIRE. DEALER INFORMED THE CONSUMER THAT THE CRANK SHAFT POSITION SENSOR WAS THE PROBLEM, AND HAD BEEN REPLACED THREE TIMES. *AK THE SENSORS WERE REPLACED 6 TIMES. ALSO, KNEE BOLSTER BELOW STEERING WHEEL FEEL ONTO CONSUMER'S LEGS. CONSUMER FOUND PLASTIC CLIPS THAT HOLD KNEE BOLSTER. TECHNICIAN INSTALLED NEW KNEE BOLSTER. *LA
WHEN TURNING ON THE HEADLIGHTS INTERIOR LIGHTING ON THE DASHBOARD DIM, MAKING IT DIFFICULT TO READ THE SPEEDOMETER AND OTHER CONTROLS. THE CONSUMER SUGGESTS THAT THERE SHOULD BE A SWITCH TO CONTROL THE BRIGHTNESS OF THE LIGHTS ON THE DASHBOARD. *AK *SC
BATTERY WAS LOCATED UNDER THE REAR SEATS TOWARDS THE CENTER. THE POSITIVE TERMINAL FELL OFF AND ALLOWED ACID TO DRIP UNDER THE SEAT. PASSENGERS WERE EXPOSED TO THE SMELL OF ACID REACTION, FUMES, AND EYES BURNING. *AK
WHEN DRIVING AT 25-35 MPH VEHICLE STALLED WHILE STOPPING AT A TRAFFIC LIGHT. VEHICLE HAD TO BE RESTARTED EACH TIME IT APPROACHED A LIGHT OR STOP SIGN. VEHICLE WAS TAKEN TO DEALERSHIP, AND MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK
HEAVY VIBRATION IN THE STEERING WHEEL CAUSED A DISTRACTION TO THE CONSUMER WHILE DRIVING. *AK
THE SUN VISOR DOESN'T EXTEND FORWARD FAR ENOUGH. AS A RESULT, THE VISOR OBSTRUCTS DRIVER'S VIEW. THE VISOR WAS CHANGED IN THE NEWER MODEL YEAR VEHICLES, BUT THE MANUFACTURER WAS NOT WILLING TO RESOLVE THE PROBLEM ALTHOUGH THEY WERE AWARE OF VISOR'S DEFECT. *AK *CB *JB
THE CRANK SENSOR FAILED WHILE THE VEHICLE WAS IN MOTION. THE POWER STEERING AND THE BRAKES WOULD FAIL WHEN THE ENGINE HAD GONE OUT. *AK THE FAILURES ALMOST RESULTED IN COLLISIONS. *SCC *JB
2000 CADILLAC DEVILLE NORTH STAR WITH 50 THOUSAND MILES....USES OIL AND HAS SINCE 30 THOUSAND MILES... CATES MOTOR COMPANY OF MADISONVILLE, KENTUCKY SAYS THAT USING OIL IS NORMAL FOR THE NORTH STAR ENGINE. USING OIL IS NOT NORMAL! I HAVE NEVER OWNED ANYTHING BUT CADILLACS AND THEY DIDN'T USE OIL UNTIL 100+THOUSAND MILES. MY 88 CADILLAC SEDAN DEVILLE-GOLD EXECUTIVE HAS 203,000 MILES AND USES A QUART EVERY 3,000 MILES! A 2000 CADILLAC DEVILLE WITH A NORTH STAR ENGINE SHOULD NOT BE USING OIL... USING OIL IS NOT NORMAL. WHY IS CATES MOTOR COMPANY OF MADISONVILLE, KY. TELLING ME IT IS NORMAL? WHY AREN'T THEY PREPARED TO FIX THE PROBLEM OF USING OIL IN A $50,000.00 C-A-D-I-L-L-A-C OWNED BY A LIFE TIME PATRIOT? MY CADILLAC'S ID # [XXX]. I HAVE CALLED CADILLAC... LEFT MESSAGE WITH AUTOMATED SERVICE... NO RESPONSE. I HAVE E-MAILED CADILLAC WITH NO RESPONSE. I HAVE REPEATEDLY ASK CATES MOTOR COMPANY TO HAVE A CADILLAC REPRESENTATIVE CONTACT ME... NO RESPONSE. WANT TO SPEAK WITH A REAL LIVE CADILLAC REPRESENTATIVE. [XXX] *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING AT VARIOUS SPEED, THE VEHICLE INTERMITTENTLY STALLED. CONSUMER TOWED THE VEHICLE TO THE DEALER, TECHNICIAN COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *NLM
CONSUMER COMPLAINED ABOUT THE POSITIONING OF THE BATTERY. IT IS LOCATED BENEATH THE RIGHT REAR PASSENGER SEAT. THERE IS NO PROTECTIVE SHIELD. CURRENTLY IT IS LEAKING FUMES WHICH WAS FLOWING THROUGHOUT THE VEHICLE. *AK
CONSUMER STATED THAT WHILE DRIVING THE VEHICLE CUT OFF. ONCE THE VEHICLE STALLED THE DRIVER LOST ALL THE POWER AND COULD NOT STEER VEHICLE TO SAFETY. THIS OCCURRED ON FOUR SEPARATE OCCASIONS. EACH TIME THE VEHICLE WAS TAKEN TO A DEALER/MECHANIC. THE DEALER REPLACED SEVERAL COMPONENTS BUT THE STALLING CONDITION STILL EXIST. . *AK *TS *NLM
VEHICLE STALLED ON THE HIGHWAY FIVE (5) TIMES OVER THREE YEARS REGARDLESS OF SPEED. DEALER INFORMED CONSUMER THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. *AK THE DEALER REMAINED WORKING ON THE VEHICLE AND WAS UNCERTAIN ABOUT THE SENSOR BEING THE PROBLEM. THE WIRING HARNESS WAS REPLACED. THE VEHICLE SEEMED TO RUN. *SCC *JB
STEERING SENCER FOR STIBILITY RIDE SYSTEM IS INTERMITIANT, BARKES ARE APPLIED IN TURNS TO THE RIGHT AT ANY SPEED.
CONSUMER NOTICED WHILE TRAVELING 65 MPH ON HIGHWAY AND WITHOUT ANY INDICATION VEHICLE STALLED IN PASSING GEAR. DEALER REPAIRED VEHICLE FOUR TIMES, BUT CAN'T DUPLICATE PROBLEM. *AK
AN ARTICLE IN TODAY'S WALL STREET JOURNAL INDICATED THAT THE NHTSA IS CONDUCTING AN INVESTIGATION INTO POSSIBLE GENERAL MOTORS CAR DEFECTS. NOTABLY DIFFICULTY IN THE POWER STEERING MAKING A LEFT HAND TURN. MY 2000 CADILLAC DEVILLE , WITH 60,000 MILES IS EXPERIENCEING JUST SUCH AN ISSUE. I TOOK THE CAR INTO COLUMBUS CADILLAC AND THEY SAID I NEEDED A NEW STEERING RACK - THE INSTALLATION OF WHICH WOULD COST $ 1,300.00. THE CAR STEERS FINE IN MAKING A RIGHT HAND TURN BUT IS EXTREMELY DIFFICULT IN MAKING A LEFT HAND TURN. I ENCOURAGE YOUR REVIEW OF THIS MATTER FOR A POSSIBLE RECALL, FOR THERE IS NO EXCUSE FOR THIS SAFETY ISSUE TO ARISE AT SUCH MILEAGE- THE VAST MAJORITY OF WHICH HAS BEEN HIGHWAY MILEAGE..
THE VEHICLE'S WIRING IN THE TRANSMISSION BURNED UP. *MR THE CONSUMER ALSO INQUIRED ABOUT THE RADIOS BAD RECEPTION CLEARING UP WHEN THE TURN SIGNALS WERE ACTIVATED. IN ADDITION, THE CONSUMER WANTED TO WAS THERE ANY WIRING DEFECTS WITH THE VEHICLE. *PH *SC
WHILE DRIVING AT HIGHWAY SPEED DRIVER HEARD A LOUD CLICK NOISE AND THE VEHICLE SHUT DOWN. STEERING WHEEL WAS VERY STIFF AND BRAKE PEDAL BECAME HARD. CONSUMER WAS ALMOST INVOLVED IN AN ACCIDENT. *AK
MOTOR MOUNT BROKE, WHICH CAUSED THE ENGINE TO MOVE AND RUPTURE THE AIR CONDITIONING SYSTEM. *AK LEFT STEERING TIE ROD WAS WORN ALMOST TO A POINT OF FAILURE. CADILLAC FELT THE CONSUMER WAS ENTITLED TO REIMBURSEMENT, SO THEY SENT HIM A CHECK FOR $585.65 TO OFFSET TO SOME DEGREE THE FAILURE CAUSED. *PH *JB
I PULLED OFF THE HWY AND WENT TO APPLY MY BRAKES. THEY WENT TO THE FLOOR AND THE CAR KEPT GOING. I PULLED ON MY EMERGENCE BRAKES AND THE CAR STOPPED. THE TOW-TRUCK DRIVER SAID A PIECE HAD BROKE OFF THE BRAKE.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Cadillac Deville → · Every Deville year → · How the figures are calculated →