2009 Cadillac CTS complaints

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE ENGINE TIMING CHAIN FAILED. WHILE DRIVING, THE VEHICLE EMITTED A LOUD NOISE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING CHAIN FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED CASE NUMBER: 8-347559061 AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A TIMING CHAIN REPLACEMENT RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

CTS TIMING CHAIN BAD - ENGINE CODES P0008 & P0017 COMING UP - WAS TOLD BY CADILLAC OF LAS VEGAS THAT THERE WAS A SERVICE BULLETIN RELATED TO THIS ISSUE, BUT FOR SOME REASON, MY VIN WAS NOT INCLUDED. REGARDING TSB 11340 (NHTSA REFERENCE- 10043857), WHICH STATES, "IF PREMATURE WEAR OF THE TIMING CHAIN OCCURS ON YOUR 2007 MODEL YEAR GMC ACADIA; SATURN OUTLOOK; 2007-2009 MODEL YEAR CADILLAC CTS 2009 MODEL YEAR 2009 EQUIPPED WITH A 2.8L/3.6L V6 ENGINE, WITHIN 10 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE" OUR 2009 CADILLAC CTS WE ARE EXPERIENCING THE EXACT ISSUE MENTIONED IN THE BULLETIN, BUT GM REFUSES TO ACKNOWLEDGE ANY CULPABILITY IN THE MATTER, DESPITE THE VEHICLE BEING WITHIN THE PARAMETERS ESTABLISHED WITHIN THE BULLETIN. WE ASK FOR ANY AND ALL ASSISTANCE IN THIS MATTER. A QUICK SCAN OF THE INTERNET SHOWS A LARGE NUMBER OF GM VEHICLE OWNERS WITH VEHICLES THAT WERE INCLUDED IN THE TSB THAT WERE BEING DENIED SERVICE. IF A COMPANY MAKES A CLAIM, IT SHOULDN'T BE DONE AS A PR GESTURE WITH NO ACTION BEHIND IT. THEY SHOULD BE MADE TO LIVE UP TO THEIR WORDS AND BACK THE QUALITY OF THE VEHICLES THAT THEY HAVE SOLD.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND CURRENTLY REMAINS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY. THE MANUFACTURER PROVIDED CASE NUMBER: 8-3135377372. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING, THE ENGINE WARNING INDICATOR ILLUMINATED AND A P-0008 CODE DISPLAYED. THE VEHICLE WAS TAKEN TO MOTOR WORLD AUTO GROUP (LOCATED AT 150 MOTORWORLD DR, WILKES-BARRE, PA 18705, (866) 403-0006) WHERE IT WAS DIAGNOSED WITH A STRETCHED TIMING CHAIN THAT COULD FRACTURE. THE TIMING CHAIN NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT COVERED UNDER THE SPECIALTY COVERAGE ADJUSTMENT FOR THE TIMING CHAIN. THE FAILURE MILEAGE WAS 108,000.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE PARKING THE VEHICLE AT 2 MPH, THE REAR PARKING ASSIST INDICATOR ILLUMINATED RED IN COLOR. AFTERWARDS, THE INDICATOR RETURNED TO ITS CORRECT SETTING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AL SERRA CADILLAC (6201 SAGINAW RD, GRAND BLANC, MI 48439) WHERE IT WAS DIAGNOSED THAT THE BUMPER HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 5 MPH IN AN INTERSECTION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN SHAFT, TRANSFER CASE FLUID, OUTPUT SHAFT, GASKET INFIELD, FLUID TRANSMISSION DEX6, AND THE SHOT SUPPLIES NEEDED TO BE REPLACED. THE DEALER ALSO DIAGNOSED THAT THE TRANSFER CASE ASSEMBLY NEEDED TO REMOVED AND REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. ..UPDATED 07/31/17 *BF *CN

THE REAR DOORS WILL NOT LOCK OR UNLOCK EITHER WITH THE SWITCH OR FOB. ONE MUST CRAWL FROM FRONT SEAT TO REAR TO UNLOCK THE DOORS MANUALLY. PASSENGERS CANNOT ENTER REAR WITHOUT DOING SO. ALSO DOORS WILL NOT LOCK AUTOMATICALLY, NOR WITH SWITCH, LEAVING CHILDREN AT RISK OF OPENING DOOR FROM INSIDE. THE FRONT DRIVER AND PASSENGER DOORS WORK BUT BOTH REAR DOOR LOCKS HAVE FAILED.

I OWN A 2009 CADILLAC CTS, WITH APPROXIMATELY 90,000 MILES. MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO MY CADILLAC DEALER. I WAS TOLD MY TIMING CHAIN IS STRETCHED, LOOSE OR NEEDS ADJUSTMENT. I WAS TOLD IT WOULD COST $1800. UPON RESEARCH I DISCOVERED THERE WAS SUPPOSEDLY A SPECIAL WARRANTY ON THIS SPECIFIC PROBLEM. I CALLED THE CADILLAC DEALER, GAVE THEM MY VIN NUMBER AND WAS TOLD, MY VEHICLE WAS NOT INCLUDED. I WAS VERY SKEPTICAL AND DID NOT BELIEVE THAT I WAS GETTING ACCURATE INFORMATION. I WANT TO DOCUMENT THIS NEGATIVE EXPERIENCE WITH MY VEHICLE. IT COST ME $1280 TO REPAIR. THE CADILLAC TECHNICIAN TOLD ME I COULD DRIVE IT WITH NO PROBLEMS. COMMON SENSE SAYS OTHERWISE!

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER. THE CONTACT WOULD HAVE TO RESTART THE VEHICLE IN ORDER TO CONTINUE DRIVING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VEHICLE'S TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

3.6 LITER ENGINE TIMING CHAINS WORN,STRETCHED.NOTE - IF TIMING CHAINS FAIL FURTHER AND THEY JUMP TIME SERIOUS ENGINE DAMAGE CAN OCCUR. MILEAGE 47643

WAS TOLD THE TIMING CHAIN WAS STRETCHED BY A SERVICE TECHNICIAN AND IT WAS COVERED BY GM WITH AN EXTENDED SERVICE CAMPAIGN, 10 YEARS OR 120,000 MILES. MY VEHICLE HAD APPROXIMATELY 95,000 MILES WHEN THE PROBLEM AS DIAGNOSED. A CADILLAC DEALER CONFIRMED VIA A PHONE CALL THE VEHICLE WAS COVERED. UPON VISITING THE DEALERSHIP, I WAS TOLD THE VEHICLE MAKE/MODEL IS COVERED BUT THE VIN OF MY VEHICLE IS NOT COVERED. THE PROBLEM IS EXACTLY AS DESCRIBED BY THE EXTENDED SERVICE CAMPAIGN. *TR

WARNING LIGHT CAME ON.I BROUGHT THE VEHICLE TO MY MECHANIC AND HE SAID THAT THE TIMING CHAIN WAS THE PROBLEM. THE CAR HAS ONLY 61000 MILES ON IT.

I PURCHASED MY VEHICLE IN APRIL OF 2016 AND IT RAN FINE. BUT AS OF LATE I HAVE BEEN EXPERIENCING SOME MAJOR PROBLEMS WITH THE FUNCTIONING OF THE VEHICLE. TO DATE A "SERVICE ALL WHEEL DRIVE" ILLUMINATES ON THE DASH AS WELL AS A "SERVICE STABILITRAK" WHICH CAUSES THE CHECK ENGINE LIGHT TO ILLUMINATE AND THE ENGINE TO REDUCE POWER. I WAS ON A HIGHWAY WHERE THE SPEED LIMIT IS 65 MPH AND THIS OCCURRED WHICH ALMOST COST ME MY LIFE. I CONTACTED MY WARRANTY COMPANY WHICH WAS NO HELP SO I SCHEDULED AN APPOINTMENT AT A CADILLAC DEALER. I HAVE BEEN RESEARCHING THIS ISSUE FOR 2 MONTHS AND HAVE FOUND FORUMS ONLINE WITH CAR OWNERS OF GM VEHICLES EXPERIENCING THE SAME ISSUE. I HAVE SPENT DAYS READING THE OUTCOME BUT NO ONE COULD SAY WHAT CAUSED THE ISSUE OR WHAT WAS FIXED OR CORRECTED. THE ONLY THING EVERYONE AGREED UPON WAS THAT SAID ISSUE SHOULD BE A RECALL TO PROPERLY DIAGNOSE THE PROBLEM. I HAVE AN APPOINTMENT WITH A CADILLAC DEALER IN THE NEXT WEEK BUT FEEL THEY WILL NOT BE OF ANY HELP BUT HAVE NO CHOICE AT THIS POINT.

CHECK ENGINE LIGHT CAME ON IN MAY 2014 AT 58,000 MILES. MY TIMING CHAIN WORE OUT PREMATURELY. GM HAD A RECALL THROUGH JULY 2013 FOR THIS ISSUE (TSB #10287 2007-09 CTS AND SPECIAL COVERAGE ADJUSTMENT 11340C) THAT REPAIRED AND EXTENDED WARRANTY TO 10 YEARS FROM DATE OF ORIGINAL PURCHASE ON AFFECTED VEHICLES. I WAS TOLD MY VEHICLE WAS NOT COVERED UNDER RECALL. IN MAY 2014, I PAID THE DEALERSHIP $1,800 TO INSTALL A NEW TIMING CHAIN KIT. IN SEPTEMBER 2014, CHECK ENGINE LIGHT CAME ON AGAIN AT 80,000 MILES AND SAME ISSUE OCCURRED REQUIRING A NEW TIMING CHAIN KIT AFTER ONLY 22,000 MILES ON LAST TIMING CHAIN KIT. GM AND DEALERSHIP REFUSE TO COVER THE ENTIRE COST OF REPLACING TIMING CHAIN AND DENY THERE IS A MANUFACTURER'S DEFECT. I DISAGREE AND HAVE DISCUSSED MY ISSUE WITH TWO INDEPENDENT MECHANICS WHO ALSO DISAGREE. GM HAS NOT INCLUDED ALL AFFECTED VEHICLES IN ORIGINAL RECALL AND SHOULD DO THE RIGHT THING AND REPAIR THIS DEFECT AT NO COST TO ITS CUSTOMERS. I SHOULD NOT HAVE PAID ANYTHING FOR THE FIRST OR SECOND REPAIR. GM IS PUTTING DRIVERS AT RISK IF TIMING CHAIN BREAKS WHILE OPERATING VEHICLE.

OVER THE PAST TWO YEARS, 4 OF THE 6 CYLINDERS ON THIS AUTOMOBILE HAVE NEEDED COIL REPLACEMENTS ON THE CYLINDERS. I HAVE OWNED SEVERAL GM VEHICLES AND HAVE NOT NEEDED ANY REPAIRS OF THIS NATURE, AND BELIEVE THIS MAY BE A HARDWARE DEFECT. THE EFFECT HAS BEEN INTERMITTENT LOSS OF POWER, PARTICULARLY WHEN ACCELERATING UPHILL AT TRAFFIC SPEEDS (50-55 MPH). THIS FORCES THE DRIVER EITHER TO SLOW OR TO ACCELERATE THROUGH THIS NARROW SPEED BAND.

I HAD A P0008 CHECK ENGINE CODE COME UP ON MY CAR FOR TIMING CHAIN ISSUES. GM ISSUED A SPECIAL EXTENDED WARRANTY FOR 2008-2009 CADILLAC CTS WITH THIS ISSUE, BUT THEY STATED I AM NOT COVERED UNDER THIS WARRANTY, BUT IT IS THE SAME PROBLEM AS THE TSB THEY ISSUED.

WHILE IN MOTION ON A HIGHWAY, THE ALL WHEEL DRIVE OFF, SERVICE STABILITRAK SERVICE, SERVICE TRACTION CONTROL AND SERVICE BRAKE ASSIST DISPLAYED ON THE DASHBOARD. MY BRAKES WERE AFFECTED FOR A WHILE, THEN RETURNED TO NORMAL. AFTER THAT I HAVE THE SAME INTERMITTENTLY.

REGARDING TSB 11340 (NHTSA REFERENCE- 10043857), WHICH STATES, "IF PREMATURE WEAR OF THE TIMING CHAIN OCCURS ON YOUR 2007 MODEL YEAR GMC ACADIA; SATURN OUTLOOK; 2007-2009 MODEL YEAR CADILLAC CTS, SRX, STS; 2009 MODEL YEAR BUICK ENCLAVE; CHEVROLET TRAVERSE; GMC ACADIA; OR SATURN OUTLOOK VEHICLE, EQUIPPED WITH A 2.8L/3.6L V6 ENGINE, WITHIN 10 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE" OUR 2009 CADILLAC CTS WITH ~100,839 MILES HAS BEEN DIAGNOSED WITH THIS FAILURE, AND CAUSED MY MOTOR TO LOCK UP. OUR TIMING CHANIN WAS ALREADY FIXED UNDER WARRANTY ONCE PRIOR, THIS WILL MAKE IT A SECOND REPAIR BUT NOW OUR COMPLETE ENGINE HAS FAILED; HOWEVER, GENERAL MOTORS REFUSES TO MAKE THE REPAIRS STATED IN THE TSB AT NO CHARGE IN ACCORDANCE WITH THE TSB. MY EXPERIENCE DEALING WITH CADILLAC OVER THE PAST 2 DAYS INDICATES THAT CADILLAC HAD NO INTENTION OF MAKING THE REPAIRS THAT THEY HAVE INFORMED THE NHTSA WERE APPROPRIATE. IT IS MY OBSERVATION THAT GENERAL MOTORS HAD NO INTENTION OF HONORING THE BULLETIN AND ONLY SUBMITTED THE INFORMATION TO THE NHTSA AS A MEANS TO MITIGATE THE NEGATIVE PUBLIC IMAGE FROM THIS ENGINEERING FAILURE. GENERAL MOTORS SHOULD NOT BE PERMITTED TO MANIPULATE PUBLIC TRUST AND ABUSE THE RESOURCES OF THE NHTSA FOR THEIR OWN MARKETING BENEFIT. THIS IS A DECEPTIVE PRACTICE AND THE GOVERNMENT SHOULD REQUIRE THAT THE MANUFACTURER ABIDE BY THE STATED R

AT 101,000 MILES MY 2009 CADILLAC CTS AWD STARTING TO "THUMP" WHEN SHIFTING FROM REVERSE TO DRIVE OR VICE VERSA. IT ALSO DID IT WHEN COMING TO A STOP. THIS STARTED HAPPENING ON A THURSDAY. I MADE AN APPOINTMENT FOR SERVICE FOR THE FOLLOWING WEDNESDAY AT THE DEALER. ON MY WAY TO THE SERVICE APPOINTMENT, THE TRANSMISSION FAILED ONE MILE FROM THE DEALERSHIP ON A BUSY HIGHWAY. I MANAGED TO SAFELY GET THE VEHICLE OFF THE ROAD WITHOUT CAUSING AN ACCIDENT. I CALLED THE DEALER AND TOLD THEM WHAT HAD HAPPENED. THEY DIDN'T EVEN OFFER TO COME AND GET ME WHEN I COULD SEE THE BUILDING FROM WHERE I BROKE DOWN. I HAD TO CALL A WRECKER TO BRING THEM THE CAR. THEY SAID MY TRANSMISSION WAS RUINED AND IT WOULD COST ME 3995 TO REPAIR IT. NEEDLESS TO SAY, THE CAR WASN'T WORTH THE INVESTMENT. I HAD ONSTAR FOR THE ENTIRE LIFE OF THE VEHICLE. I NEVER RECEIVED ANY DIAGNOSTIC WARNINGS REGARDING MY TRANSMISSION. I ALSO TOOK THE CAR TO THE DEALER FOR REGULAR SERVICE. NEVER WAS I INFORMED THAT MY TRANSMISSION WAS BEGINNING TO FAIL. IN FACT, THE CAR HAD BEEN TO THE DEALER AT 98000 MILES FOR SERVICE. THERE WERE NO WARNINGS AT THAT TIME THAT MY TRANSMISSION WAS FAILING. A TRANSMISSION SHOULD NOT DIE AT 101,000 MILES. THE FACT THAT THE CAR COMPLETELY DIED WHILE DRIVING ON A BUSY HIGHWAY WITHOUT ANY WARNINGS OF AN IMPENDING PROBLEM IS A SAFETY HAZARD. I'M LUCKY TO BE ALIVE. IT APPEARS THAT THIS PROBLEM IS NOT UNIQUE TO MY CAR. THIS SHOULD HAVE BEEN PART OF A RECALL. INSTEAD, I WAS UNEXPECTEDLY FORCED TO GET A

THE DRIVERS SIDE REAR AXLE IS LOOSE AND I HAVE RESEARCHED THAT THIS IS A COOMIN PROBLEM WITH THIS MODEL. EXPENSIVE FOR CONSUMER TO REPLACE THIS PART. DANGEROUS TO DRIVER IF THIS PART BREAKS. CAUSES UNCONTROLLABLE SHAKING, AND LOUD NOISE WHEN STARTING OFF. CADILLAC HAS THE BRIGHT IDEA OF SEALED HUBS AND AXLE BOOTS, MAKES DIAGNOSING THIS PROBLEM DIFFICULT:

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,594.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING AT ANY SPEED, AN ODOR OF FUEL EMITTED FROM THE FUEL PUMP INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

LEAKING WHEN IT RAIN(NOT SUN ROOF) DASHBOARD LIGHT TURNING OFF WHILE CAR IN MOTION.

WHILE DRIVING SUDDENLY I LOST POWER STEERING, ABS,POWER BRAKES, STABILITY CONTROL, TRACTION CONTROL. PARKING ASSIST AND ALL WHEEL DRIVE. CAR WAS IN MOTION ON A CITY STREET. I WAS ABLE TO SAFELY STOP THE CAR.ALL THE PROPER WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. I WAS CLOSE TO HOME SO I RETURNED HOME WITH NO POWER STEERING OR POWER BRAKES.

THERE IS A JOLTING IN THE REAR OF THE CAR THAT IS ACTING LIKE SOMEONE IS STAB BRAKING.IT DOES IT AT ALL SPEEDS BUT DOES NOT DO IT ALL THE TIME

REGARDING TSB 11340 (NHTSA REFERENCE- 10043857), WHICH STATES, "IF PREMATURE WEAR OF THE TIMING CHAIN OCCURS ON YOUR 2007 MODEL YEAR GMC ACADIA; SATURN OUTLOOK; 2007-2009 MODEL YEAR CADILLAC CTS, SRX, STS; 2009 MODEL YEAR BUICK ENCLAVE; CHEVROLET TRAVERSE; GMC ACADIA; OR SATURN OUTLOOK VEHICLE, EQUIPPED WITH A 2.8L/3.6L V6 ENGINE, WITHIN 10 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE" OUR 2009 CADILLAC CTS WITH ~94,000 MILES HAS BEEN DIAGNOSED WITH THIS FAILURE; HOWEVER, GENERAL MOTORS REFUSES TO MAKE THE REPAIRS STATED IN THE TSB AT NO CHARGE IN ACCORDANCE WITH THE TSB. MY EXPERIENCE DEALING WITH CADILLAC OVER THE PAST 2 DAYS INDICATES THAT CADILLAC HAD NO INTENTION OF MAKING THE REPAIRS THAT THEY HAVE INFORMED THE NHTSA WERE APPROPRIATE. IT IS MY OBSERVATION THAT GENERAL MOTORS HAD NO INTENTION OF HONORING THE BULLETIN AND ONLY SUBMITTED THE INFORMATION TO THE NHTSA AS A MEANS TO MITIGATE THE NEGATIVE PUBLIC IMAGE FROM THIS ENGINEERING FAILURE. GENERAL MOTORS SHOULD NOT BE PERMITTED TO MANIPULATE PUBLIC TRUST AND ABUSE THE RESOURCES OF THE NHTSA FOR THEIR OWN MARKETING BENEFIT. THIS IS A DECEPTIVE PRACTICE AND THE GOVERNMENT SHOULD REQUIRE THAT THE MANUFACTURER ABIDE BY THE STATED RESOLUTION AND NOT PERMIT THE MANUFACTURER TO ABUSE PUBLIC RESOURCES.

WHEN DRIVING ON THE HIGHWAY OVER NORMAL BUMPS (BRIDGE SEAMS, R.R TRACKS, HIGHWAY CONCRETE EXPANSION JOINTS) THE CAR PERFORMS AN UNCOMMANDED TURN TO THE RIGHT, THE STEERING WHEEL IS QUICKLY TURNED TO THE LEFT BY DRIVER, FOLLOWED BY THE STEERING WHEEL POINTING (UP TO) APPROX. 30-45 DEGREES TO THE LEFT WHILE THE VEHICLE GOES STRAIGHT. SOMETIMES "STABILITRAK OFF" MESSAGE SHOWS ON THE DASH THEN THE STABILITRAK LIGHT COMES ON, SOMETIMES NO DASH WARNINGS COME ON AT ALL. SOMETIMES THE AMOUNT OF STEERING WHEEL MISALIGNMENT IS A LITTLE, THEN A LITTLE MORE, AND CAN BE SMALLER AMOUNTS DEPENDING ON THE BUMPS. IF THE VEHICLE IS SHUTDOWN, THE DRIVER'S DOOR IS OPENED AND CLOSED, AND THE VEHICLE IS RESTARTED, EVERYTHING IS BACK TO NORMAL AND THE STEERING WHEEL IS STRAIGHT AGAIN. THIS IS NOT ONCE IN A WHILE, IT'S REPETITIVE AND HAPPENS DAILY. DEALER HAS ORDERED A STEERING WHEEL POSITION SENSOR TO FIX THIS AND STATES THAT WHAT IS HAPPENING IS IMPOSSIBLE.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE CHECK ENGINE CODE NEEDED TO BE RESET AND THE TIMING CHAIN POSSIBLY NEEDED TO BE REPLACED. THE CHECK ENGINE WARNING LIGHT WAS RESET, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS ELIGIBLE FOR REPAIRS UNDER A CUSTOMER SATISFACTION CAMPAIGN RELATED TO THE TIMING CHAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE FUEL INJECTORS HAVE BEEN REPLACED SIX TIMES ON THE VEHICLE. THE MOST RECENT TIME WAS THREE WEEKS AGO. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE FAILURE RECURS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

DRIVING AT NIGHT MY SON HIT ICE AND HIS CADILLAC WENT OFF THE ROAD HITTING A MAILBOX WITH A SUPPORT MADE FROM A TELEPHONE POLE, A ROW OF MAILBOXES THAT CAUSED HIS CAR TO GO AIRBORNE. THE CAR ROLLED 2 TIMES. NO AIRBAGS WERE DEPLOYED.THE DRIVER'S SIDE WAS INTACT. THE FRONT, DRIVERS SIDE,PASSANGERS SIDE AND SUNROOF WINDOWS WERE SHATTERED. HE DIED FROM MASSIVE, MULTIPLE INJURIES.

01/07/16,MY WIFE AND MY SON OF 3 YEARS WERE DRIVING A 2009 CTS WITH 77K. ALL OF A SUDDEN THE VEHICLE STOPS AND WON'T MOVE. NO WARNING SIGNS,NOTHING! AS SHE TRIED TO PUT THE VEHICLE IN GEAR SHE HEARD A WHINING NOISE. THE CAR WOULD NOT MOVE.

SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER CAME ON THE DISPLAY. VEHICLE RUNS AND IDLES ROUGHLY EVEN WHEN IN PARK. TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD TO CALL CADILLAC DEALER ABOUT A SPECIAL COVERAGE ADJUSTMENT: THROTTLE BODY-REDUCED POWER MODE. GM #14582. LOOKED UP THIS SPECIAL ADJUSTMENT AND IT STATES IT IS ON 2008-2011 CADILLAC CTS MODELS. CALLED LOCAL DEALERSHIP AND WAS TOLD IT HAD BEEN DETERMINED THAT BECAUSE MY CAR WAS NOT MANUFACTURED IN A SPECIFIC PLANT, IT WAS NOT INCLUDED. MY CAR IS DOING EXACTLY WHAT THIS SPECIAL ADJUSTMENT COVERS AND I AM NOT ELIGIBLE TO HAVE MY CAR REPAIRED BECAUSE OF WHERE IT WAS BUILT? I WAS TOLD THAT I COULD HAVE A GM CERTIFIED DEALERSHIP VERIFY THE ISSUE AND THEN CALL GM EXPERIENCE REP. IF I WAS NOT SATISFIED WITH RESULTS THEN I COULD CALL GM CUSTOMER SERVICE AND ASK FOR HELP PAYING FOR THE REPAIR. I SHOULD NOT HAVE TO PAY FOR A REPAIR THAT HAS ALREADY BEEN DOCUMENTED AND IS CURRENTLY BEING FIXED ON OTHER CADILLAC CTS VEHICLES. THIS NEEDS TO BE REPAIRED ACROSS THE BOARD AS OBVIOUSLY THIS IS NOT JUST A FAULTY PART PUT ON VEHICLES IN SPECIFIC PLANTS OR WITH SPECIFIC PARTS.

SEVERE TIRE DAMAGE DUE TO MOVEMENT OF LOWER CONTROL ARM ANCHOR POINTS ON 2009 CTS-V RESULTING IN CONTACT OF TIRE (SIDEWALL) WITH LOWER CONTROL ARM WHILE TURNING, MERGING AND/OR ENTERING THE FLOW OF TRAFFIC. IN ADDITION TO CONTACT DAMAGE, THE MOVEMENT OF LOWER CONTROL ARM ANCHOR POINTS CAN RESULT IN MISS ALIGNMENT OF TIRES RESULTING IN EXCESSIVE AND SUDDEN WEAR OF TIRES RESULTING IN EXPOSED THREADS AND OTHER TIRE STRUCTURES. PARTICULARLY ON THE EXTREME INSIDE EDGE AND, IN THE CASE OF CONTACT WITH CONTROL ARM, INSIDE SIDEWALL OF THE TIRE WHICH IS DIFFICULT FOR THE DRIVER TO DETECT AND COULD PUT THE DRIVER AND THE GENERAL DRIVING PUBLIC AT RISK OF THE TIRE "BLOWING OUT" SUDDENLY.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

REAR WINDOW SHATTER WHILE SITTING IN GARAGE AND BLOWING A HOLE FROM INSIDE TO OUTSIDE OF THE CAR BEEN IN THE GARAGE FOR 3 DAYS

MY ENGINE WOULD NOT TURN ON WHEN LEAVING FOR WORK. I DID A CHECK UNDER THE HOOD AND FOUND I WAS COMPLETELY OUT OF OIL. MY OIL GAGE DISPLAY WAS AT THE HALFWAY MARK WHICH MEANS I AM STILL GOOD ON MY OIL. ALSO, THE DIGITIAL DISPLAY IN MY CAR SAYS THAT I HAVE 54% OF OIL LIFE REMAINING. SOMWHERE WITHIN THE CAR, THE SYSTEM WASNT READING THE OIL LEVEL ACCURATELY WHICH CAUSED ME TO BELIEVE MY OIL LEVEL WAS STILL GOOD. AT THE MOMENT MY CAR IS AT THE SHOP WAITING FOR DETAILS. HOW CAN THIS ISSUE BE FIXED TO PREVENT THIS FROM HAPPENING AGAIN AND TO OTHERS?

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED PREMATURELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000. UPDATED 03/11/16*LJ *TR

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE IN PARK, THE CONTACT ATTEMPTED TO TURN THE VEHICLE OFF. THE KEY FAILED TO SHIFT AND REMAINED IN THE ON POSITION. AS A RESULT, THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE IGNITION LOCK ASSEMBLY AND TWO KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,300.

STRONG SMELL OF GASOLINE WAS COMING FROM THE CAR WHILE DRIVING AND WHILE STATIONARY. TOOK CAR TO BE CHECKED OUT AND LEARNED THAT A CRACK AND LEAK WAS IN THE PLASTIC SUPPLY LINE OF THE FUEL PUMP MODULE. THIS CAUSED FUEL TO SPILL AND SETTLE ON TOP OF THE FUEL TANK WHICH CREATED A DANGEROUS CONDITION AND POSSIBLE FIRE.

I WAS TRYING TO ADJUST THE SEAT BELT CLIP (MALE PART) ON THE DRIVERS SIDE REAR SEAT BELT. THE CLIP WAS TURNED THE WRONG WAY ON THE SEAT BELT. WHILE TRYING TO ADJUST THE CLIP THE LOWER PART OF THE SEAT BELT CAME APART FROM ITS ANCHOR. I WAS STUNNED AT HOW EASILY THE SEAT BELT DETACHED. I CAME TO THE CONCLUSION AFTER INSPECTING THE BELT THAT THERE WAS NO STITCHING IN THE BELT WHERE IT SHOULD HAVE BEEN SEWN TOGETHER. IT LOOKS LIKE THE MACHINE THAT ATTEMPTED TO SEW THE SEAT BELT HAD NO THREAD IN IT. THE HOLE MARKS AND SEWING PATTERN ARE THERE BUT WITH NO THREAD. NOTE: I AM THE SECOND OWNER OF THE CAR. I PURCHASED THE CAR FROM A FAMILY FRIEND WHO IS A MIDDLE AGED SINGLE PERSON. I DOUBT THE SEAT BELT HAD EVER BEEN USED BY A REAR-SEAT PASSENGER.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHEN THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG WARNING INDICATOR CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT BELT PRE-TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 12/03/15*LJ THE DEALER INFORMED THE CONSUMER, THE PROBLEM CAUSING THE RED WARNING LIGHT TO ILLUMINATE ON THE SCREEN WAS DUE TO A PRE-TENSIONER WHICH RENDERED THE ACTIVATION OF THE SEAT BELT INOPERABLE. THE CONSUMER RECEIVED A SECOND OPINION, WHICH WAS THE SAME DIAGNOSIS. HOWEVER, THE PRICE WAS CHEAPER. UPDATED 12/28/15. *JB

THE SERVICE AIRBAG LIGHT CAME ON. I TOOK THE CAR TO THE CADILLAC DEALER WHO SAID THE CONNECTOR UNDER THE SEAT WAS NOT MAKING CONTACT AND THAT THE PINS IN THE CONNECTOR NEEDED TO BE REPLACED ($600). IN MY OPINION THIS IS A DESIGN DEFECT AS THE PINS IN THE CONNECTOR LOOSE CONTACT AS A RESULT OF THE SEAT MOVING BACK AND FORTH FOR DIFFERENT DRIVERS AS WELL AS DRIVER CONFORT. I HAVE NO REASON TO BELIEVE THE PROBLEM WILL NOT REAPPEAR AND THAT IN THE EVENT OF AN ACCIDENT THAT THE AIR BAG WILL DEPLOY PROPERLY. I ASKED THE DEALER SERVICE MANAGER TO REACH OUT TO THE GENERAL MOTORS REGIONAL SERVICE MANAGER, WHICH HE SAID HE DID AND THE REPLY WAS THAT CADILLAC WOULD NOT GET INVOLVED IN THIS REPAIR.

MICHELIN PILOT HX MXM4 OEM (ORIGINAL EQUIPMENT) TIRES AT 40,000 MILES HAVE CHUNKS OF TREAD COMING OFF BOTH OF THE FRONT TIRES (THE FORM DOES NOT PERMIT NOTING MORE THAN A SINGLE TIRE BUT IT IS BOTH FRONT TIRES) OF A WELL-MAINTAINED, DEALER MAINTAINED (UNDER WARRANTY AND THEN UNDER GM PROTECTION PLAN EXTENDED WARRANTY) ONE-OWNER VEHICLE. INTERNET SEARCH SHOWS THIS IS WIDESPREAD PROBLEM AND THAT MICHELIN ACKNOWLEDGED A MANUFACTURING DEFECT IN THIS TIRE LINE. YET MICHELIN NEVER RECALLED THE TIRES AND MICHELIN REPRESENTATIVE WAS UNCONCERNED WITH THE SAFETY IMPLICATIONS, ONLY DISCUSSING WARRANTY ISSUES NOT THE SAFETY ISSUE WHICH WAS THE BASIS OF MY CALL.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE THE VEHICLE WAS PARKED, ALL THE DOORS FAILED TO OPEN AUTOMATICALLY. THE CONTACT HAD TO MANUALLY OPEN THE DRIVER SIDE DOOR WITH THE KEY IN ORDER TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE DOOR MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

THE DRIVER'S SEAT BELT IS VERY DIFFICULT TO DISENGAGE. TAKES SEVERAL TRIES AND PUSHING FRONT AND BACK OF THE RELEASE LEVER. UPDATE 9/15/15*CW THE CONSUMER STATED THE ISSUE WAS RESOLVED. UPDATED 10/15/15*JB

SERVICE ENGINE LIGHT CAME ON AT 93203 MILES. OBD CODE P0008 TIMING CHAIN PROBLEM. THERE'S A SPECIAL COVERAGE ADJUSTMENT (SCA) #11340C ON 2007-2009 CADILLAC CTS VEHICLES FOR THAT KNOWN PROBLEM. I'M AT THE CADILLAC DEALER AND MY SPECIFIC VIN DOESN'T FALL UNDER THAT SCA. I CALLED THE CADILLAC HQ AND THEY OPENED A CASE #71-1492554265 AND TOLD ME TO FILE A COMPLAINT WITH THE NHTSA. THE SCA IS 10YRS OR 120K MILES. IT'S A KNOWN PROBLEM WHICH NEEDS TO BE ADDRESSED. THANK YOU

BLOW OUT, NO DONUT OR SPARE PROVIDED.HAD TO TOW CAR TO DEALER TO REPLACE 2 MONTH OLD TIRE. ALL AUTOS SHOULD COME WITH REPLACEMENT TIRE OR DONUT TIRE.

THE SPLINE ON THE TRANSMISSION STRIPPED OUT BECAUSE OF RUST AND I BELIEVE POOR WORKMANSHIP. THE VEHICLE JUST WENT OUT OF WARRANTY TWO MONTHS AGO. IT WILL COST ME APROX. $4000. TO REPAIR. POTENTIAL HAZZARD. IF I WERE ON THE INTERSTATE IT MAY HAVE CAUSED A TERRIBLE ACCIDENT. WHEN WILL GM HAVE A RECALL SO I CAN GET MY MONEY BACK?

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING AT 30 MPH, THE SERVICE AIR BAG WARNING WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.