Owners filed 117 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 4 times.
When it fails
07500075,000 milesMedian miles at failure
68 complaints record an odometer reading. Failures cluster around 30,000–40,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine and Engine Cooling
30
0
0
2
Engine
25
0
1
0
Power Train
14
0
0
0
Fuel/Propulsion System
13
0
0
0
Electrical System
6
0
0
0
Unknown or Other
5
0
0
0
Air Bags
4
0
0
0
Fuel System, Gasoline
3
0
0
0
Vehicle Speed Control
2
0
0
0
Suspension
2
0
0
0
4 safety recalls
Part 573 reports
Engine and Engine Cooling › Exhaust System › Emission Control › Crankcase (pcv)17V683000
Filed Oct 30, 2017740,561 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
Risk. An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.
Remedy. BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags › Frontal › Sensor/Control Module-inactive16V832000
Filed Nov 17, 201691 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2011 BMW 528i, 528xi, 535i, 535xi, 550i and 550xi vehicles manufactured March 1, 2010, through August 31, 2011. The affected vehicles may have received a replacement Sensor Cluster Unit (SCU) during a service visit. These SCUs have an acceleration sensor that may have been incorrectly programmed and, as a result, the SCU may not accurately determine if activation and deployment of the air bags, safety belt pre-tensioners and head restraints is necessary in the event of a crash.
Risk. Depending on the severity of the crash, inadequate activation of the driver and/or passenger air bags, safety belt pre-tensioners and active head restraints may increase the risk of injury.
Remedy. BMW will notify owners, and dealers will replace the SCU, free of charge. The recall began on December 16, 2016. Owners may contact BMW customer service at 1-800-525-7417.
Filed Oct 17, 2016136,188 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i xDrive, 550i and 550i xDrive and 2012 535i ActiveHybrid, 640i Convertible, 650i Convertible, 650i xDrive Convertible, 650i Coupe and 650i Coupe xDrive vehicles. The affected vehicles have in-tank fuel pumps that may have insufficiently crimped wire contacts.
Risk. The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.
Remedy. BMW will notify owners, and dealers will replace the fuel pump module, free of charge. The recall began February 2017. Owners may contact BMW customer service at 1-800-525-7417.
Engine and Engine Cooling › Engine14V176000
Filed Apr 10, 2014156,137 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xDrive Sedan, 335i Coupe, 335i Convertible, 528i Sedan, 535i Sedan, 535i xDrive Sedan, X3 xDrive 28i, and X3 xDrive 35i, 2010 X3 xDrive 30i, and X5 xDrive 30i, 2012 640i Coupe, and 640i Convertible and 2010-2012 535i Gran Turismo vehicles. In the affected vehicles, the bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and may possibly break.
Risk. If the bolts loosen or break the engine may have reduced power or stall. An engine stall increases the risk of a crash.
Remedy. BMW will notify owners, and dealers will replace the four VANOS housing bolts for both VANOS units (intake and exhaust), free of charge. In addition, owners of approximately 170,172 model year 2010-2012 BMW vehicles equipped with inline 6 cylinder engines not covered by this recall, will receive an extended warranty to address this condition. The recall began on September 24, 2014. Owners may contact BMW at 1-800-525-7417.
What owners reported
Newest filings
Electrical System
Filed Nov 17, 2025OK
I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff statements indicated that diagnostic charges would have applied if issues outside the recall were found, but no diagnostics were ultimately billed. There were also inconsistencies regarding the availability of the service manager. I am filing this complaint because the vehicle failed immediately after recall service and required towing. I am concerned that the recall work may not have been performed correctly or that the vehicle was released in a condition that was not suitable for operation. I am requesting that this incident be documented as part of the recall and safety record for this vehicle.
Engine and Engine Cooling
Filed Oct 22, 2025GA
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Engine and Engine Cooling
Filed Sep 24, 202580,000 milesCA
The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact pulled over, and after several attempts, the vehicle restarted. The contact was able to restart the vehicle, and the message "Drivetrain Malfunction" was displayed. The contact stated that the failure started recently and had occurred several times. Additionally, the vehicle was vibrating intermittently and lost motive power. The contact stated that occasionally the vehicle failed to accelerate above 15 MPH. The contact smelled the odor of gasoline inside the vehicle. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Engine and Engine Cooling
Filed May 29, 2025123,568 milesCA
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Recall Campaign Number: 23V707000 (ENGINE AND ENGINE COOLING), and the vehicle was taken to a local dealer for the recall repair. The contact stated that while driving 40 MPH, the message "Drive Train Malfunction - Drive Moderately" was displayed. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that faulty spark plugs had caused damage to a cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 123,568.
Power Train
Filed Feb 22, 2025CA
It feels like someone is hitting me from behind when it downshifts from I believe 2nd into 1st gear. Its a hard down shift. I was told by a mechanic at Bavarian Auto in Bakersfield Ca. His name is Sal and he is the owner. I told him when I took my car in that I wanted the transmission fluid changed. He told me it's a lifetime transmission and it never had to be changed. Now I'm pretty sure I'm having a problem with my transmission because of it needing the oil changed.
Electrical System › Starter Assembly
Filed Feb 12, 2025140,000 milesFL
The contact owns a 2011 BMW 528I. The contact stated that the vehicle was difficult to start. The vehicle was taken to the dealer and the starter was replaced; however, the failure recurred. The vehicle was taken to an independent mechanic where the starter was replaced; however, the failure persisted. The contact stated that while stopped at a traffic light, the vehicle shut off and failed to restart. The vehicle was towed to Pep Boys to be diagnosed. The vehicle was not diagnosed or repaired. Another dealer, BMW of Tallahassee (1485 Capital Cir NW, Tallahassee, FL 32303); was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 140,000.
Structure › Body › Trunk Lid
Filed Feb 11, 2025GA
On February 1,2025 Pushed the trunk release at Autozone to take battery out of vehicle. And, trunk spring/release was so strong the trunk broke my back windshield again. This would be the second time I've had this happen. the first was on August9.2023. Ever since I've purchased the vehicle the trunk ring/release has been real strong. This really needs to be looked into!
Engine and Engine Cooling
Filed Feb 10, 2025112,000 milesNY
The contact owns a 2011 BMW 528i. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, following the recall repair, the vehicle was stalling with the check engine warning light illuminated. The contact stated that the vehicle was towed back to the same dealer. The contact stated that the dealer had diagnosed the vehicle and determined that the VANOS solenoids had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure of the VANOS solenoids to the recall repair of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 112,000.
Engine and Engine Cooling
Filed Nov 4, 2024GA
The contact owns a 2011 BMW 528I. The contact stated that while her husband was driving at or above 50 MPH on several occasions, the vehicle began shaking and running rough. The check engine warning light flashed on and off during one occasion and then remained illuminated. Additionally, on two occasions while stopped at a red light and a stop sign, the accelerator pedal was depressed, and the vehicle stalled. After two failed attempts to restart the vehicle, the vehicle was restarted several hours later. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact was then advised by the dealer that the vehicle would not start. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Engine and Engine Cooling
Filed Oct 1, 2024101,147 milesSC
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer, where the contact was made aware of an oil leak. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 101,147. Parts distribution disconnect.
Engine and Engine Cooling
Filed Sep 5, 2024TX
See attached document for complaint.
Engine and Engine Cooling
Filed Jul 29, 2024TN
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling1 injured
Filed Jul 29, 2024170,000 milesCA
The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the vehicle made an abnormal sound and stalled. The check engine warning light and brake warning light repeatedly illuminated on and off. The vehicle was difficult to control, causing the contact to drive over a pothole, causing the rear window glass to shatter. The contact's two children were in the rear seats, and one was cut in the back of the neck with the shattered glass. No medical attention was sought. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) prior to the failure; however, the part to do the recall repair was unavailable. The contact believed that the failure was caused by the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was drivable and was driven back to the residence. The vehicle was not repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 170,000. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Jul 23, 2024CA
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Unknown or Other
Filed Jul 11, 2024NJ
Again I write about 2011 bmw 528i, the vanos bolts were recalled and when bmw was fixing them they showed a video , there was belt and metal pieces in the engine oil. Whoever had this car before me did fix the belt and other issues but they said they didn't take off the bottom of the engine pan for the oil to get out .. the vanos bolt recall when I looked it up was June 1st . I had bmw fix the missing bolts 🔩 June 7th it had to be towed there and back to my house. They said they made a decision that it did not happen because of the recall . Which it stated in the recall paperwork that it can affect the engine and to not drive it ! So as of today I have a bmw that was recalled and I do believe other recalls on this car as well had everything to do with me not having a car now because the engine misfiring and stalls and brake light and sensors are all no good. Does not add up . They refused to give a new engine because the car is worth way less than a new engine.
Engine and Engine Cooling
Filed Jul 9, 2024103,580 milesOR
The contact owns a 2011 BMW 528I. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the VANOS bolts, and the contact was informed that the VANOS bolts needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that when the vehicle was started, the engine would misfire, and the check engine warning was illuminated. The dealer was contacted, but the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 103,580.
Engine
Filed Jul 5, 2024CA
Driving on highway car engine died no warning light nothing There is recall for engine but bmw waiting for part they are denying its over 2 months to fix recall
Engine and Engine Cooling
Filed Jul 1, 2024151,597 milesTX
The contact owns a 2011 BMW 528I. The contact stated that the vehicle hesitated while depressing the accelerator pedal after a complete stop. Two days later, the contact stated that the vehicle failed to start after several attempts with the check engine warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the contact was informed that the VANOS bolts had fractured and entered the oil pan. The contact was then informed that the vehicle was included in NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 151,597. VIN tool confirms parts not available.
Engine
Filed Jun 9, 2024FL
I had my car repaired under a recall for VANOS bolts shearing/breaking off causing the engine to stop running. Issue has returned and car is unsafe to drive.
Engine and Engine Cooling
Filed May 23, 2024VA
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 30, 2017. Source: NHTSA Office of Defects Investigation.