Page 2 of 3 · complaints 51–100 of 118

2011 BMW 528i complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Mar 21, 2020102,737 milesNC

THE VEHICLE ENGINE LIGHT COMES ON EVERYTIME THE ENGINE HEATS UP TO NORMAL OPERATION. TEMPARETURE AND THE REVS UP TEMPORARILY MAKING IT DIFFICULT EVERY YEAR TO DO EMISSIONS TESTING

Engine
Filed Jan 6, 2020168,000 milesSC

TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE BECAME INOPERABLE. THE CONTACT STATED THAT THE TRUNK OF THE VEHICLE WAS OPENED AND HE NOTICED WATER INSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE WATER WAS SIPHONED FROM THE TRUNK WITH A PUMP. BMW OF COLUMBIA (LOCATED AT 250 KILLIAN COMMONS PARKWAY, COLUMBIA, SC 29203, (803) 404-5400) WAS CONTACTED BY PHONE AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.

Electrical System
Filed Oct 9, 2019NY

THERE ARE A FEW RECALLS FOR MY CAR BUT WEN I PUT IN MY VIN TO SEARCH ,IT SAYS 0 RECALLS BUT I SEEN ONLINE THAT THERE ARE MANY RECALLS

Engine
Filed Aug 7, 20195 milesCA

CAR STALLS, AND A BUNCH OF MALFUNCTIONS ARISE, ULTIMATELY LEAVING THE CHECK ENGINE LIGHT ON

Exterior Lighting
Filed Mar 22, 2019106,000 milesSC

HEADLIGHT WIRING IS SHORTING OUT DUE TO THE PLASTIC COATING ON THE WIRING DEGRADING. THIS ISSUE IS CURRENTLY ONLY AFFECTING THE DAYTIME RUNNING LIGHTS BUT HAS CAUSED A SHORT IN THE HEADLIGHT SYSTEM WHICH, WITHOUT REPAIR, WILL EVENTUALLY AFFECT THE HEADLIGHTS. THIS IS A SERIOUS SAFETY CONCERN BECAUSE A SHORT IN ONE HEADLIGHT CAN LEAD TO A FAILURE OF THE ENTIRE SYSTEM LEAVING ME WITHOUT HEADLIGHTS. THIS ISSUE IS APPARENTLY CAUSED BY WIRING WHICH DEGRADES IN HIGHER HEAT WHICH SHOULD NEVER HAVE BEEN INSTALLED IN A HEADLIGHT ASSEMBLY.

Power Train
Filed Jan 7, 2019CA

THE VEHICLE SLIPS WHEN ACCELERATING (ESPECIALLY UPHILL). IT LOST POWER TWICE AND I RESET THE MODULES BY TURNING ON THE ELECTRICAL AND STEPPING ON THE ACCELERATOR FOR 30 SECONDS. BUT IT CONTINUES TO SLIP

Seats
Filed Oct 5, 201895,000 milesCA

THE DRIVER SEAT REQUIRED CALIBRATION. I TRIED TO DO IT MYSELF AND STILL HAVE THE MESSAGE ON THE BOARD THAT REQUIRED CALIBRATION.

Power Train
Filed Sep 25, 2018109,327 milesNM

DRIVING DOWN THE ROAD AND POPPED OUT OF GEAR WENT INTO NEUTRAL. AND STALLED

Engine and Engine Cooling › Exhaust System › Emission Control › Crankcase (pcv)
Filed Aug 6, 2018NY

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BMW OF BAYSIDE, 266 E SHOE RD, GREAT NECK, NY 11023, 516-304-3700) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed May 1, 2018149,853 milesNC

RECALL IN REGARDS TO THE PCV HEATER(BLOW-BY-HEATER) WHICH ALSO CAUSED MY ENGINE TO MALFUNCTION. MY CAR HAS NOT BEEN DRIVEN SINCE DEC 2017, THE RECALL DIDN'T GET REPLACED UNTIL ALMOST MAY OF 2018. DURING THIS TIME I HAD TO STORE MY OWN VEHICLE AND DRIVE IT DOWN THE DAY OF THE VEHICLE. MY VEHICLE HAS NOW EXPERIENCE WHISTLING, SHAKING/VIBRATION OF THE CAR AND THE CHECK ENGINE LIGHT HAS CAME ON. THE RECALLED FAILED MY CAR AND THE DEALERSHIP INITIALLY AGREED TO THIS OVER PHONE BUT THEN RETRACTED THEIR STATEMENTS IN TEXT MESSAGES. I HAVE BEEN NOTHING BUT A LOYAL CUSTOMER AND TO BE TREATED AS SUCH IS A DISGRACE. THE PROBLEMS THAT ARE HAPPENING NOW CORRELATES WITH THE PROBLEMS OF THE RECALL.

Engine
Filed Apr 9, 2018CA

PVC POSSIBLE OVERHEATING CAUSING A FIRE , RECALLED BUT BMW SAY THEY DON'T HAVE A FIX SINCE OCTOBER 2017

Engine
Filed Feb 22, 2018VA

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF STERLING AT (571) 434-1944 (21710 AUTO WORLD CIR, STERLING, VA 20166) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EngineFire
Filed Jan 31, 201892,000 milesGA

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL BURNING ODOR WHILE TRAVELING VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLOBAL IMPORTS BMW (500 INTERSTATE N PKWY, ATLANTA, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Jan 2, 201861,000 milesFM

POWER STEERING SUDDENLY WENT OUT WITHOUT ANY WARNING, NOISE, ETC. AT SHOP NOW BEING INVESTIGATED.

Engine
Filed Dec 28, 2017TX

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (MOMENTUM BMW AT 855-645-6452 (10002 SOUTHWEST FWY, HOUSTON, TX) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Nov 9, 2017MD

IN-TANK FUEL PUMP SAFETY RECALL - NO. 16V-746, LAST UPDATED 10/13/2016. I ATTEMPTED TO GET THIS RECALL ACCOMPLISHED AFTER RECEIVING A LETTER FROM BMW IN MAR 2017 THAT THE PARTS WERE AVAILABLE AND TO CONTACT MY LOCAL DETAILER FOR THE REPAIRS. I SCHEDULED THE REPAIRS AT BMW ANNAPOLIS ON 21 APRIL 2017 BUT WAS INFORMED THE PARTS WERE IN FACT NOT AVAILABLE AFTER AN ALL DAY WAIT. I AGAIN CONTACTED BMW ANNAPOLIS TODAY 9 NOV 2017 AND WAS AGAIN INFORMED THE PARTS WERE UNAVAILABLE WHICH REMAINS CONTRARY TO THE LETTER I RECEIVED FROM BMW BACK IN MARCH 2017. I BELIEVE WAITING 2 YEARS FOR PARTS IS EXCESSIVE. THANK YOU AND HAVE A GREAT DAY.

Air Bags
Filed Aug 21, 2017KY

TROUBLE CODE READING

Fuel/Propulsion System
Filed Aug 3, 2017TX

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF HOUSTON NORTH (17730 NORTH FWY, HOUSTON, TX 77090 (281) 305-8901) STATED THAT THE MANUFACTURER HAD NOT SENT PARTS TO THE DEALER FOR THE RECALL REPAIR REMEDY. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE SERVICE MANAGER AT THE DEALER TO ORDER THE RECALL PARTS. THE CONTACT FELT THAT HE SHOULD NOT HAVE TO MAKE CALLS TO THE DEALER OR SERVICE MANAGER TO ORDER THE RECALL PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Jul 13, 201760,680 milesNC

I WAS NOTIFIED OF RECALL NUMBER 16V746 BY BMW IN DECEMBER OF 2016. ON 12/20/16 I ATTEMPTED TO GET AN APPOINTMENT AT MY LOCAL BMW DEALER TO REPAIR THE FUEL PUMP, BUT WAS TOLD THAT PARTS WERE NOT AVAILABLE. I ALSO TALKED WITH BMW NA, BUT GOT THE SAME ANSWER. I CALLED DEALER AGAIN IN FEBRUARY & MARCH OF 2017, BUT WAS TOLD THAT PARTS WOULD NOT BE AVAILABLE UNTIL APRIL 2017. CALLED DEALER (BMW OF ASHEVILLE) ON APRIL 18TH, STILL NO PARTS. CALLED DEALER ON JULY 6 TO REPORT FUEL VAPORS NOTICED WHEN PARKING THE CAR. TOLD THEY WOULD "PURSUE THE REPAIR PARTS". ON JULY 7TH, I RECEIVED AN EMAIL FROM DAVID REIFF, SERVICE MNGR AT BMW OF A WHO STATED IN THE EMAIL: "MR. THERIEN, I WILL SEE WHAT I CAN DO TO ESCALATE THIS CASE. THE FUEL SMELL IS NOT PART OF THE RECALL PART." ON JULY 7TH, I RESPONDED BY EMAIL: "I DON'T UNDERSTAND HOW YOU COULD STATE THAT "THE FUEL SMELL IS NOT PART OF THE RECALL PART." IN A STATEMENT ISSUED BY BMW NA (ALSO ON NHTSA'S WEBSITE) I QUOTE: "THIS SAFETY RECALL INVOLVES THE IN-TANK FUEL PUMP. THE FUEL PUMP CONNECTOR MAY BECOME DAMAGED WHICH MAY BE NOTICED BY FUEL ODOR." MY WIFE AND I ON NUMEROUS OCCASIONS HAVE NOTICED THE SMELL OF FUEL WHEN PARKING THIS 528I. PLEASE EXPEDITE THIS REPAIR FOR THE SAFETY RECALL ON THIS CAR. THIS HAS BEEN A KNOWN PROBLEM BY BMW SINCE AT LEAST JULY OF 2015. IT HAS FURTHER BEEN BMW'S OBLIGATION PURSUANT TO RECALL CAMPAIGN NO. 16V-746 TO REPAIR THIS DEFECT WITHIN A REASONABLE PERIOD OF TIME. WE ARE NOW AT 9 MONTHS AFTER THE SAFETY RECALL WAS

Fuel/Propulsion System
Filed Jun 18, 2017AR

STILL NO RESOLUTION TO THE SAFETY RECALL ISSUED DECEMBER 2016.

Engine
Filed May 28, 201752,000 milesNY

THE THROTTLE BODY OF THE 2011 MODEL OF THE BMW 528I HAS BEEN FAULTY SINCE DAY 1. THE CAR JERKS AT LOW RPM MAKING IT DANGEROUS DURING DRIVING SITUATIONS. THE SLOW RESPONSE TIME OF THE THROTTLE CAN CAUSE ACCIDENTS. THERE IS ABOUT THOUSANDS OF COMPLAINTS THAT BMW RECEIVED OVER THE YEARS AND THEY STILL ARE NOT ISSUING A RECALL ON IT.

Fuel/Propulsion System
Filed May 8, 2017TX

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Fuel System, Gasoline
Filed Apr 24, 2017MA

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD RECEIVE A SECOND LETTER IN JUNE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Apr 12, 2017CA

TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE THE VEHICLE WAS IN PARK OR DRIVE, THE FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE ISSUE OCCURRED SEVERAL TIMES PRIOR TO RECEIVING NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM,GASOLINE.) THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A FUEL INTAKE DEFECT AND THE FUEL CAP WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Fuel/Propulsion System
Filed Mar 28, 2017VA

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Mar 27, 2017FL

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Mar 24, 2017NY

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Dec 30, 2016CA

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Dec 19, 2016CA

TL* THE CONTACT OWNS A 2011 BMW 528I THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ

Air Bags
Filed Oct 7, 201678,000 milesTX

TL* THE CONTACT OWNS A 2011 BMW 528I. WHEN THE VEHICLE WAS TURNED ON, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER RESTRAINT SYSTEM MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO PRODUCE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Fuel/Propulsion System
Filed Sep 19, 201675,000 milesCA

I JUST HAD FUEL SUPPLY PROBLEM WITH MY 2011 BMW 528I. MY WIFE DROVE THE VEHICLE TO WORK AND LEFT IT PARKED IN THE MORNING. WHEN SHE WANTED TO GO FOR LUNCH, THE CAR WOULD NOT START ALTHOUGH THE ENGINE CRANKED AND THE BATTERY WAS FINE. THE ONBOARD SYSTEM DISPLAYED THE FUEL SUPPLY WARNINGS MESSAGE. TRYING TO START THE CAR FOR A COUPLE OF HOURS WITHOUT ANY LUCK, WE HAD TO CALL IN AAA TO TOW THE CAR TO THE DEALER SHOP FOR REPAIR. AFTER A COUPLE OF HOURS STRUGGLING TO SET THE TRANSMISSION TO NETURAL, WE MANAGED TO GET THE CAR TO THE DEALER SHOP. RIGHT AFTER WE UNLOADED THE CAR FROM THE TOW TRUCH, IT STARTED TO WORK NORMALLY. WE LEFT THE CAR AT THE BMW SERVICE FOR DIAGNOSITIC. BUT AFTER TWO DAYS OF CHECKING, THEY COULD NOT FIND ANYTHING. EVERYTHING SEEMED NORMAL. THEY RECOMMENDED ME TO REPLACE THE BATTERY ALTHOUGH THEY DO NOT BELIEVE THE BATTERY WAS THE CAUSE. THE FUEL PUMP WAS JUST REPLACED A FEW MONTHS AGO. SO IT'S PROBABLY NOT THE CAUSE EITHER (CONFIRMED BY THE COMPLETE CHECK PERFORMED BY BMW DEALER SERVICE). IF IT'S DUE TO THE CONTROL MODULE AS MENTIONED IN ANOTHER CASE 10715571, IT'S A TERRIBLE FLAW THAT SHALL BE INVESTIGATED.

Unknown or Other
Filed Sep 3, 201645,000 milesFL

AS OF SEPT 2016 ALL BMW CONNECT DRIVE FEATURES HAVE BEEN DISABLED BY BMW OF N AMERICA. THIS MEANS IF YOU HIT YOUR SOS BUTTON IT MAY CALL A LOCAL 911 LINE ??? THERE IS NO WAY TO SEND INFORMATION TO CAR YOU CANNOT LOCATE YOUR CAR REMOTELY DRIVER IS UNABLE TO SEND LOCATION OF CAR TO ANYONE AND BMW HAS NO UPGRADE FOR A 2011 BMW 528I

Visibility/Wiper
Filed Jul 15, 2016100,000 milesCA

WHILE DRIVING DOWN THE STREET AT 40 MPH I HEARD A LOUD EXPLOSION TYPE SOUND. I PULLED OVER AFTER MAKING SURE IT WAS SAFE AND NOTICED MY SUNROOF GLASS HAD SHATTERED INTO A MILLION PIECES. IT LOOKED AS IF IT HAD EXPLODED FROM WITHIN THE CAR OUTWARDS. I CONTACTED THE DEALER AND BMW OF AMERICA AND BOTH SAID THAT IT WAS NOT RECALLED AND THEY HAD NOT HEARD OF ANY INCIDENTS SUCH AS THAT. BMW OF AMERICA SUGGESTED I TAKE MY CAR INTO THE DEALER AND HAVE THEM EXAMINE IT AT MY EXPENSE.

Electrical System
Filed Jul 5, 2016CA

THIS MALFUNCTION LIGHT HAS BEEN COMING ON SINCE I BOUGHT THIS VEHICLE. IT IS EXTREMELY FRUSTRATING BECAUSE EVERY TIME I HAVE THAT THIS CAR SERVICED THEY HAVE NEVER TRULY FIXED THE PROBLEM. IT MAY STOP FOR A MOMENT AND THEN ANY RANDOM DAY IT WILL GIVE ME THIS WARNING AS YOU SE IN THE PICTURE PROVIDED. A BIGGER PROBLEM THAT IS UNEXCEPTABLE IS THAT THE CAR KEEPS FLASHING A WARNING ABOUT THE COOLENT IS NEEDED AND THAT IT NEEDS TO BE FIXED OR THERE COULD BE ENGINE DAMAGE. THIS WARNING HAS BEEN THE MAIN CONCER. I HAVE HAD THE COOLENT GO INTO THE ENGINE WHICH CAUSED MY CAR TO SHUT DOWN ON A BUSY HWY 3 SEPERATE TIMES, RISKING A DANGER TO MYSELF AND OTHERS ON THE ROAD. I HAVE NOT HEARD A WORD FROM BMW OF NORTH AMERICA THAT THEY CARE ABOUT MY CONCERNS AND I FEEL THAT THIS PROBLEM HAS LITERALLY AFFECTED MY HEALTH AND WELL BEING. I HAVE HUGE ANXIETY ISSUES BECAUSE OF THIS CAR. I HOPE MY LETTER IS HEARD SO THAT I MAY HAVE JUSTICE FOR THIS CAR. I AM OVERWHELMED WITH NERVOUSNES EVERYTIME I DRIVE IT. I FEEL LIKE SOMETHING BAD WILL HAPPEN TO ME ORCSOME ELSE. PLEASE HELP THIS MATTER BECOME RES OLVED!

Steering1 injured
Filed Jun 3, 2016MD

WE BOUGHT A 2011 BMW 528I WHILE IT WAS UNDER WARRANTY. WE STARTED TO HAVE ISSUES RIGHT AFTER THAT. PULLING RIGHT, ELECTRONICS FREEZING, CAN NOT UNLOCK THE DOORS WITH KEY FOB, CAN NOT GET OUT FROM CAR BECAUSE DOOR HANDLES DO NOT WORK TIME TO TIME AND OUR 2 YEAR OLD SON GOT LOCKED INSIDE(CAR LOCKED BY IT SELF) AND WE HAD TO BREAK THE WINDOW WHICH TOOK ALMOST 30 MINUTES. BMW SAID THEY COULD NOT FIND ANY PROBLEM AND WENT EVEN FURTHER SOME OF THE ISSUES ARE FEATURES OF THE CAR. OUR KIDS GETTING LOCKED IN THE CAR IS A SERIOUS ISSUE, CAN NOT GETTING FROM THE CAR IS ANOTHER SERIOUS ISSUE. WHAT IF CAR CATCHES A FIRE IN AN ACCIDENT AND WE GET STUCK IN THE CAR. PLEASE TAKE A LOOK AT IT. I DO HAVE VIDEO RECORDINGS IN MULTIPLIABLE OCCASIONS. EVEN BMW SERVICE TOOK THE CAR FOR THE SAME ISSUES AND CONFIRM IT WAS AN ISSUE. BUT COULD NOT PROVIDE ANY SOLUTION. IF SOMETHING HAPPENS TO SOMEONE BECAUSE OF THE ISSUES, IT WILL BE ON YOU GUYS IF YOU DO NOT TAKE ACTION IN THE ISSUE.

Power Train
Filed May 25, 201670,000 milesCA

CHECK ENGINE LIGHT ON ROUGH RUNNING, HESITATION AND JERKING WHEN ACCELERATING.

Visibility › Sun/Moon Roof Assembly
Filed May 9, 201665,000 milesGA

TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE SUN ROOF INDEPENDENTLY SHATTERED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Power Train
Filed Apr 12, 201678,000 milesGA

TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND. WHEN APPLYING THE BRAKES AND REDUCING SPEED, THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT A FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Power Train
Filed Apr 10, 201658,000 milesGA

TAKATA RECALL MY 528I BMW IN STOP AND GO TRAFFIC HAS A VERY HARD JERK WHEN SLOWING DOWN FEELING AS IF IM BEEEING HIT FROM BEHIND I NOTICED IT WHEN I FIRST GOT MY CAR IT WOULD DO IT INTERMIDETLY. THIS IS VERY DANGEROUS IT ALSO HAS A THROTTLE RESPONSE DELAY WHICH IS ALSO DANGEROUS WHEN GOING INTO TRAFFIC. A RECALL IS NEEDED FOR THIS FIX IT SEEMS TO BE A SOFTWARE ISSUE TO ME BECAUSE WHEN TURNING OFF THE CAR AND RESTARTING IT HOURS LATER THE PROBLEM STOPS BUT COMES BACK WEEKS LATER. I HAVE SEEN MANY COMPLAINTS DATING BACK TO 2011 OF THIS PROBLEM WHERE IS THE RECALL?

Engine
Filed Mar 23, 201630,000 milesID

ACCELERATION DELAY, THE CAR HAS A VERY DISTINCT LAG WHEN YOU STEP ON THE GAS PEDAL, FROM A STOP OR MOVING, SOMETIMES UP TO 2 SECONDS. IT HAPPENS IN TOWN ON THE FREEWAY ANY TIME YOU PUT YOUR FOOT DOWN ON THE GAS. IT IS VERY DANGEROUS WHEN YOU TRY TO GET INTO TRAFFIC. YOU THINK YOU HAVE TIME TO GO, STEP ON THE GAS AND NOTHING HAPPENS. THEN THE CAR SLOWLY STARTS TO GO. MY WIFE AND I HAVE BOTH ALMOST BEEN HIT BY OTHER CARS BECAUSE WE TRY TO MOVE OUT IN TO TRAFFIC AND NOTHING HAPPENS. I HAVE CONTACT THE LOCAL BMW DEALER, THEY CANNOT FIX IT, I CONTACTED BMW GENIUS TEAM, AND THEY TELL ME IT'S NORMAL AND HAVE NO FIX. IT IS NOT SAFE OR NORMAL. IS THERE ANY THING WE DO TO MAKE BMW FIX THIS VERY DANGEROUS PROBLEM? DON'T GET ME WRONG I LIKE THE CAR, BUT I DON'T WANT TO GET KILLED IN IT.

Power Train
Filed Feb 29, 201647,000 milesCA

TAKATA RECALL VEHICLE JERKS FORWARD WHEN SLOWING DOWN TO A COMPLETE STOP, MOST NOTICEABLE DURING STOP/GO TRAFFIC DRIVING WITH AIR COND ON

Unknown or Other
Filed Jan 27, 2016DC

ENGINE SHUT OFF WHILE DRIVING FROM UPLAND CA IN ROUTE TO LAS VEGAS NV USING HIGHWAY I15 FRWY. TIME WAS AROUND 700 AM THE TEMP OUTSIDE WAS APPRX 12 DEGREES.

Power Train
Filed Nov 21, 201553,000 milesNC

MY VEHICLE LOSS POWER WHILE DRIVING BABIES TO DAYCARE. THE CARE STARTED SHAKING AND WOULD NOT GAIN POWER IN COLD WEATHER. THE VEHICLE TOOK ABOUT 20 MINUTES TO WARM THEN THE INDICATOR LIGHT WENT OF AND NO PROBLEMS. THE INDICATOR LIGHT WAS A YELLOW ENGINE LIGHT FOLLOWED BY DRIVETRAIN MALFUNCTION. THE CAR JERKS NOW. I HAVE DONE RESEARCH ON THIS ISSUE AND I SEE SEVERAL PEOPLE WITH THE SAME ISSUE TO WHO. HAS THIS MODEL CAR. ALSO THE PARTS ARE ON BACK ORDER IN GERMANY MEANING THERE ARE AWARE OF ISSUE. THIS NEEDS A MAJOR RECALL BECAUSE IN SOME OF THE CASES THE CAR CUT OFF WHILE DRIVING ON THE ROAD IN TRAFFIC. I PARKED MY CAR UNTIL SOME ONE COULD SAY WHAT THE ACTUAL CASE IS AND FIX. I SEE MOST PEOPLE HAVE TAKING THERE VEHICLES IN MORE THAN 3 TIMES WITH NO RESOLUTION. I ALSO RESEARCH DRIVETRAIN IN BMW AND ANOTHER MODEL WAS RECALLED AND FIXED. SO I'M THINKING ALL MODELS NEED TO BE RECALLED.

Electrical System
Filed Oct 21, 201538,000 milesFL

ACCELERATION AFTER SLOWING DOWN HAS A VERY UNSAFE LAG THAT CAN CAUSE AN ACCIDENT. DRIVER HAS TO DEPRESS THE PEDAL ALMOST TO FULL THROTTLE TO GET A RESPONSE THEN THE VEHICLE ACCELERATES UNSAFELY. DEALER CHECKED THE CAR FOR 5 DAYS AND COULD NOT FIND ANYTHING WRONG WITH THE CAR. IT IS A SOFTWARE FAULT.

Engine
Filed Sep 10, 201538,000 milesAL

WHILE DRIVING MY VEHICLE AT AROUND 50-60 MILES PER HOUR, THE ENGINE LOW COOLANT WARNING LAMP CAME ON AND INSTRUCTED ME TO GO IMMEDIATELY TO THE NEAREST BMW DEALER FOR SERVICE IN ORDER TO AVOID ENGINE DAMAGE. I WENT TO DEALER AND REPORTED THE PROBLEM. AT THE TIME OF THIS INCIDENT, MY CAR WAS STILL UNDER FULL MANUFACTURER BUMPER TO BUMPER WARRANTY. THE VEHICLE WAS PUT INTO SERVICE AND THE SERVICE ADVISOR STATED THAT A PRESSURE TEST WAS DONE AND NO ISSUE WAS FOUND AND THAT IT WAS PROBABLY AIR BUBBLES. SOUNDED STRANGE TO ME OF COURSE BUT YOU TRY AND TRUST YOUR BMW DEALERS SERVICE DEPARTMENT WHEN IT COMES TO DIAGNOSING THE PROBLEM. WELL, APPROXIMATELY 85 DAYS LATER, THE SAME ISSUE HAS COME UP AGAIN. I HAVE BEEN TOLD THAT THERE MAY BE A COOLANT SYSTEM LEAK BECAUSE THEY HAD TO ADD COOLANT. THIS IS AN ONGOING ISSUE WITH THE 2011 528 SERIES AND MALFUNCTION WITH THESE CARS AND BMW NEEDS TO ISSUE A RECALL NOTICE IMMEDIATELY TO FIX ISSUES. YOU CAN SMELL AN ODOR IN THE CAR OCCASIONALLY AND WHEN THE MALFUNCTION LIGHT COMES ON. WE NEED THE NHSA TO INTERVENE ON BEHALF OF THE CONSUMERS OF THESE VEHICLES.

Engine
Filed Sep 10, 201538,000 milesAL

WHILE DRIVING MY VEHICLE AT AROUND 50-60 MPH, THE ENGINE LOW COOLANT WARNING LAMP CAME ON AND INSTRUCTED ME TO GO IMMEDIATELY TO THE NEAREST BMW DEALER FOR SERVICE IN ORDER TO AVOID ENGINE DAMAGE. I WENT TO THE DEALER AND REPORTED THE PROBLEM. AT THE TIME OF THIS INCIDENT, MY CAR WAS STILL UNDER FULL MANUFACTURER BUMPER TO BUMPER WARRANTY. THE VEHICLE WAS PUT INTO SERVICE AND THE SERVICE ADVISOR STATED THAT A PRESSURE TEST WAS DONE AND NO ISSUE WAS FOUND AND THAT IT WAS PROBABLY AIR BUBBLES. SOUNDED STRANGE TO ME OF COURSE BUT YOU TRY AND TRUST YOUR BMW DEALERS SERVICE DEPARTMENT WHEN IT COMES TO DIAGNOSING PROBLEMS. WELL, APPROXIMATELY 85 DAYS LATER, THE SAME ISSUE HAS COME UP AGAIN AND A STRANGE ODOR AS WELL. I HAVE BEEN TOLD THAT THERE MAY BE A COOLANT SYSTEM LEAK BECAUSE THEY HAD TO ADD COOLANT. APPARENTLY, THIS IS AN ONGOING MALFUNCTIONING ISSUE Y WITH THE 2011 528 SERIES AND SEVERAL COMPLAINTS HAVE ALREADY BEEN FILED. A RECALL NOTICE SHOULD BE ISSUED IMMEDIATELY BY BMW. ALL CONSUMERS OF THESE VEHICLES ARE IN NEED OF THE NHSA INTERVENING ON OUR BEHALF AND DEMANDING THAT BMM ISSUE AN IMMEDIATE RECALL FOR REPAIR.

Seat Belts
Filed Jul 23, 201530,000 milesFL

TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE THE VEHICLE WAS PARKED, THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT SEAT BELT WARNING LIGHT DEVICE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Power Train
Filed May 17, 201543,000 milesCA

WHEN DRIVING AND STOPING AT A STOP SING AND ACCELERATE THE CAR LAG TO MOVE. ALSO WHEN ACCELERATEING AT LOW SPEED THE CAR JERKS.

Fuel/Propulsion System
Filed May 11, 201544,573 milesCA

I AM EXPERIENCING AN INTERMITTENT PROBLEM WITH THE FUEL SUPPLY SYSTEM. AFTER GETTING NOWHERE WITH THE LOCAL DEALERSHIP, I ESCALATED THE MATTER TO BMW OF NORTH AMERICA, BUT THEY DECLINED TO ASSIST. I FEEL THEY ARE NOT TAKING THE MATTER SERIOUSLY AND MY SAFETY IS AT RISK. I HAVE HAD TO TAKE THE CAR IN FOR SERVICE REPEATEDLY RELATED TO THIS PROBLEM: I DRIVE THE VEHICLE TO WORK AND LEAVE IT PARKED. WHEN I COME BACK TO LEAVE FOR LUNCH, THE CAR WON'T START ALTHOUGH THE ENGINE CRANKS AND THE BATTERY IS FINE. THE ONBOARD SYSTEM DISPLAYS THE SAME FUEL SUPPLY WARNINGS. AFTER HOURS OF REPEATED ATTEMPTS (OR UP TO A DAY LATER IN ONE INSTANCE), THE CAR DOES EVENTUALLY START. (ALL OF THIS CAN BE CONFIRMED INDEPENDENTLY. I TOOK PHOTOS/VIDEOS TO SHOW THE BMW TECHNICIANS, AND ROADSIDE ASSISTANCE SENT TOW TRUCKS.) THE FIRST TIME IT HAPPENED, THE LOCAL BMW DEALERSHIP ATTRIBUTED IT TO A FAULTY CONTROL MODULE, SAID IT WAS A "COMPUTER GLITCH" AND CLAIMED TO FIX IT BY REPROGRAMMING IT. THE SECOND TIME THEY TOLD ME IT WAS THE SAME CONTROL MODULE, BUT THIS TIME THEY REPLACED IT WITH A NEW ONE. I ASKED THE SERVICE ADVISOR IF IT COULD BE THE FUEL PUMP INSTEAD BUT HE SAID THEY TESTED IT AND IT WAS FINE. THE DAY AFTER I PICKED UP MY CAR, THE PROBLEM HAPPENED FOR THE THIRD TIME. THE DEALERSHIP CONTACTED BMW OF NORTH AMERICA AND WAS TOLD TO REPLACE THE FUEL PUMP. I ASKED FOR AN EXPLANATION BUT THEY COULDN'T PROVIDE ONE. I THEN CONTACTED BMW OF NORTH AMERICA DIRECTLY BUT THEY REFUSED TO INSPECT THE CAR OR EV

Structure › Body
Filed Mar 2, 201585,080 milesCA

DAY AFTER RAINING, PASSENGER SIDE FLOOR MAT GETTING WET. WE ALSO FOUND WATER LEAKING FROM OUT SIDE TO PASSENGER SIDE FLOOR. WE COMPLAINED TO DEALER AND MAKER FOR SEVERAL TIMES. THEY ARE NOT FIXING VEHICLE. WHEN THEY SAID FOUND PROBLEM AND FIXED, IT HAS SAME PROBLEM OVER AND OVER. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 BMW 528i → · Every 528i year → · How the figures are calculated →