Owners filed 73 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 4 times.
When it fails
09000090,000 milesMedian miles at failure
52 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
33
0
1
0
Air Bags
14
1
0
3
Engine and Engine Cooling
11
0
0
0
Electrical System
4
0
0
0
Power Train
3
0
0
0
Unknown or Other
2
0
0
0
Service Brakes
2
0
0
0
Tires
1
0
0
0
Latches/Locks/Linkages
1
0
0
0
Exterior Lighting › Headlights
1
0
0
0
4 safety recalls
Part 573 reports
Electrical System › Wiring › Connectors/Plugs/Receptacles24V608000
Filed Aug 13, 2024720,796 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Risk. An electrical short increases the risk of a fire.
Remedy. Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Exterior Lighting15V188000
Filed Mar 31, 201513,443 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2013 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, and ActiveHybrid 5 vehicles. The rear reflex reflectors may not reflect enough light. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. The vehicle may be less visible to other vehicles, increasing the risk of a crash.
Remedy. BMW will notify owners, and dealers will replace the rear reflex reflectors, free of charge. The recall began July 28, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Service Brakes, Hydraulic › Power Assist › Vacuum › Hoses, Lines/Piping, and Fittings14V627000
Filed Oct 7, 20148,988 vehiclesBmw Of North America, Llc
Defect. BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
Risk. A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy. BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.
Service Brakes, Hydraulic › Power Assist › Vacuum › Hoses, Lines/Piping, and Fittings13V454000
Filed Sep 26, 201376,191 vehiclesBmw Of North America, Llc
Defect. BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
Risk. A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy. BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].
What owners reported
Newest filings
Engine
Filed Sep 13, 2025CA
On [XXX], Century West BMW in North Hollywood, CA performed recall 20E-A01 B120921 (DME reprogram/connector update) on my 2013 BMW 528i. Within 30 minutes of leaving the dealership, the car displayed a red “engine overheating – stop immediately” warning while I was in a crowded intersection with my child in the vehicle. This created an immediate danger to us and to surrounding traffic. Prior to the recall, the vehicle had no history of overheating. When I returned the next morning ([XXX]), the service advisor admitted they had no timestamp or documentation of the coolant bleed procedure. Instead of proving the recall was performed correctly, the dealership attempted to shift blame onto unrelated issues such as the thermostat or an oil leak, even sending me a video of the oil leak but providing no proof of proper recall completion or verification. This negligence placed me, my child, and the public at serious risk of injury and could have caused catastrophic engine damage. The fact that the vehicle overheated almost immediately after recall work indicates the recall was not properly completed or verified, and the car was returned to me in an unsafe condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine and Engine Cooling
Filed Aug 14, 2025107,000 milesTX
The contact owns a 2013 BMW 528I. The contact stated that after driving and parking the vehicle, the contact smelled an abnormal burning odor. The contact stated the burning odor occurred frequently. The contact stated that the vehicle was towed to the dealer where the vehicle was purchased. The contact was aware of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact was unaware that the vehicle needed to be taken to an authorized BMW dealer for the recall repair. The vehicle remained at the dealer unrepaired. The manufacturer was not informed of the failure. The contact was referred to a BMW dealer for assistance. The failure mileage was approximately 107,000.
Electrical System
Filed Jun 2, 2025AZ
Hello my name is [XXX] and I am (was) the owner of a 2013 BMW 528i VIN [XXX] . It was a secondary vehicle for me for until I sustained an injury and it being my primary vehicle. I took it through emissions, updated the registration, and I noticed smoke coming from under the hood. I had driven it without a problem then in Juneit did not run at all. At that time there was a recall on the computer system and supposedly it needed a new key programmed to start. That was a 700 expense out of pocket and the car still did not even turn over. I authorized replacing the battery that was another 600, and still the car would not start or run.At this point they were just guessing at what was wrong and going though the process of elimination to try to rectify what was wrong with the car. They did not offer me any kind of courtesy vehicle or even rental discount so I was renting a car while they were trying to figure out what was wrong with the car. I am a small business owner of a non-profit company Modern Day Ministries, LLC that provides assistance to at risk youth and single mothers with disabilities and funding my own organization without loans or assistance. After three months of renting a car, the dealership at 7455 W. Orchid Lane Chandler, Arizona 85226 who had my vehicle only wanted me to keep paying for parts, which for BMW are extremely costly but could not guarantee the car was working. At that time it was known there was a recall on the fuel pump leaking, destroying the electri
Unknown or Other
Filed Apr 22, 2025CA
Unrepaired recall. No remedy available for over 8 months, with manufacturer acknowledging that there could a vehicle fire in some cases.
Air Bags
Filed Feb 21, 2025GA
Unknown
Engine and Engine Cooling
Filed Feb 18, 202587,000 milesGA
The contact owns a 2013 BMW 528I. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine compartment. There was no warning light illuminated. The contact was able to restart the vehicle. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was taken to the dealer where it was diagnosed and determined that the water pump and plug connector had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 87,000. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Jan 2, 202560,000 milesMA
The contact owns a 2013 BMW 528I. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine and entering the cabin through the vents. The engine warning light was illuminated. There were unknown messages displayed. The vehicle was taken to an independent mechanic who determined that the head gasket needed to be replaced. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Dec 26, 2024108,000 milesCA
The contact owns a 2013 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the contact noticed smoke coming from underneath the hood. There was no warning light illuminated. The contact pulled to the side of the road, and the vehicle was towed to the residence. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Dec 4, 202498,000 milesSC
The contact owns a 2013 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the engine overheated and there was white smoke coming from under the hood. The messages low coolant and engine overheating were displayed. The contact pulled over to the side of the road to allow the engine to cool down before continuing to drive. The contact stated that while checking the coolant level, the coolant level was in the normal range. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 98,000. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Nov 13, 2024127,000 milesSC
The contact owns a 2013 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed the contact noticed a smoke-like smell coming from the vehicle with no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 127,000. VIN tool confirms parts not available.
Engine
Filed Oct 25, 2024FL
The electrical connector of the engine coolanta pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.
Engine and Engine Cooling
Filed Oct 22, 2024119,000 milesMI
The contact owns a 2013 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the headlights failed to illuminate while it was raining or while washing the vehicle. The indicators failed to operate while attempting to make a turn. The warning light indicating an electrical failure was illuminated. The failure was intermittent. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 119,000. VIN tool confirms parts not available.
Tires
Filed Oct 10, 2024FL
20k miles??? I haven't even driven 5k miles and according to my vehicle service rep at the dealership all tires are defective as the belt has shifted in them and it's like pulling teeth trying to rectify the issue between the distributor and manufacturer all 4 tires are bad as 1 had to be replaced and the remaining has been inspected by a certified dealer again, the front tires 245/35zr20 and the rear 275/30zr20
Engine and Engine Cooling
Filed Sep 4, 2024NY
The contact owns a 2013 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Aug 30, 202496,000 milesAZ
The contact owns a 2013 BMV 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving 75 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the water pump had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Apr 10, 2024125,000 milesCA
The contact owns a 2013 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing a screeching sound coming from the engine compartment. The check engine warning light was illuminated, and the vehicle was driving rough. The failure mileage was 125,000. VIN tool confirms parts not available.
Air Bags
Filed Feb 15, 2024CA
Recently, in the last 30 days multiple critical safety components of my BMW vehicle have malfunctioned without warning, posing significant risks to my safety and that of other road users 1. **Horn System Failure**: The horn system of my BMW has ceased to function across all driving conditions, including park, reverse, drive, and when the vehicle is stationary. This abrupt failure indicates a potential electrical and mechanical malfunction, as there have been NO accidents and airbag deployments. This is very alarming and confusing how does a the horn on my vehicle just STOP working. 2. **Risk to Safety**: The failure of the horn system poses a serious hazard in emergency situations where signaling warnings or alerts to other road users is crucial. This not only jeopardizes my safety but also endangers the safety of others on the road. 3. **Seatbelt Issues**: Additionally, the seatbelts in my vehicle are experiencing difficulty clicking and seem to have restraint issues. This further compromises passenger safety in the event of a collision or sudden braking. 4. **Steering Wheel Problems**: Furthermore, there are issues with the steering wheel, which may affect the vehicle's handling and control, posing additional safety risks while driving. **Confirmation and Inspections**: I have promptly consulted with East Bay BMW, located at 4350 Rosewood Dr., Pleasanton, CA, where Danny Martinez serves as the Service Advisor, reachable directly at 925-621-8236. Even after thorough examinat
Unknown or Other
Filed Feb 3, 2024TX
While driving in the toll of 130 my sunroof window busted out of nowhere. No 18 wheeler or big truck was in front that could have cause the glass to burst, when it happened it sounded like an explosion. Luckily my sunroof cover was closed shielding the inside of my vehicle otherwise it could’ve been bad for myself and my infants inside the car.
Air Bags
Filed Oct 18, 2023CA
Horn stopped working and error code says airbag error
Engine
Filed Jul 3, 2023LA
I AM 70 YEARS OLD, DRIVING IN A HIGH TRAFFIC AREA AND MY VEHICLE STOPPED! I BROUGHT IT INTO THE DEALERSHIP AND WAS TOLD IT WAS A TIMING CHAIN ISSUE AND IT NEEDS TO BE REPLACED. THE REPAIR COST IS VERY EXPENSIVE. THERE WAS A LAWSUIT SETTLED ABOUT FAULY TIMING CHAINS IN 2021. MY VEHICLE IS NOT COVERED BY IT, NOT DUE TO MILEAGE BUT AGE. IT IS DANGEROUS FOR A CAR TO SUDDENLY STOP IN THE MIDDLE OF HEAVY TRAFFIC. I HAD TO CALL THE POLICE TO STAY BEHIND MY CAR WITH LIGHTS FLASHING SO IT WAS NOT HIT. LOUISIANA WAS UNDER AN EXTREME HEAT WARNING AT THIS TIME. THE CAR COULD NOT BE STARTED AND I HAD TO WAIT FOR A WREAKER, IN EXTREME HEAT. BMW DID NOT RECALL THESE VEHICLES NAMED IN THIS SUIT. NO ENGINE LIGHT CAME ON PRIOR TO THIS INCIDENT. I TRAVEL LONG DISTANCES TO LARGER CITIES FOR HEALTHCARE. I AM THANKFUL THIS DID NOT HAPPEN ON AN INTERSTATE WITH SIX LANES. IN MY OPINION, RECALLS SHOULD HAVE BEEN SENT OUT TO OWNERS. IT PUTS DRIVERS AT RISK IN AREAS OF HIGH TRAFFIC.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 13, 2024. Source: NHTSA Office of Defects Investigation.