2012 BMW 328i

Routine

Owners filed 130 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 6 times.

Not among the BMW 328i years to avoid. Which BMW 328i years to avoid →

When it fails
020k40k60k90k120k200k
81,000 milesMedian miles at failure

79 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.

Most common 2012 BMW 328i problems

62 of the 130 complaints (48%) are about the engine.

ComponentReportsCrashesFiresInjuries
Engine47
100
Air Bags · airbags22
101
Engine and Engine Cooling · engine15
000
Electrical System12
010
Power Train · transmission9
000
Fuel/Propulsion System · fuel and propulsion system6
000
Unknown or Other4
100
Vehicle Speed Control · throttle and acceleration2
000
Steering2
000
Service Brakes · brakes2
100

6 safety recalls

Part 573 reports
Electrical System › Wiring › Connectors/Plugs/Receptacles24V608000
Filed Aug 13, 2024720,796 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Risk. An electrical short increases the risk of a fire.

Remedy. Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Air Bags › Frontal › Driver Side › Inflator Module24V513000
Filed Jul 3, 2024394,029 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy. Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Air Bags › Frontal › Driver Side › Inflator Module20V017000
Filed Jan 15, 202059,965 vehiclesBMW of North America, LLC

Defect. BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Exterior Lighting15V520000
Filed Aug 17, 20157,727 vehiclesBMW of North America, LLC

Defect. BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

Remedy. BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].

Service Brakes, Hydraulic › Power Assist › Vacuum › Hoses, Lines/Piping, and Fittings14V627000
Filed Oct 7, 20148,988 vehiclesBMW of North America, LLC

Defect. BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.

Risk. A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.

Remedy. BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.

Service Brakes, Hydraulic › Power Assist › Vacuum › Hoses, Lines/Piping, and Fittings13V454000
Filed Sep 26, 201376,191 vehiclesBMW of North America, LLC

Defect. BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.

Risk. A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.

Remedy. BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].

All 6 campaigns on file, newest first.

What owners reported

Newest filings
Power Train
Filed Jul 7, 2026WA

Engine oil pressure light came on and then the driver train malfunction light. Car at 113k miles and upon checking the timing chain was damage and now engine locked

Electrical System
Filed Mar 2, 2026NC

The inner film on the central display console that shows navigation, multimedia and other information detached and made the display unreadable.

Engine
Filed Jan 11, 2026NC

INCIDENT SUMMARY: On January 9, 2026, at approximately 1:30 PM, while traveling at 50 MPH in North Carolina, the vehicle experienced a sudden, catastrophic engine seizure without any prior "Limp Mode" warning or Check Engine Light. This resulted in an immediate, total loss of motive power in active traffic. I was forced to navigate a dead multi-ton vehicle across lanes without power steering or vacuum-assisted braking, narrowly avoiding a high-speed collision. TIMELINE & NEGLIGENCE: This vehicle was purchased from an independent retail dealer on December 20, 2025—less than 21 days prior to this life-threatening failure. The vehicle was sold with an "Open" status for Safety Recall 23V-707. The failure occurred exactly as described in the recall’s warning: a catastrophic stall at speed. TECHNICAL EVIDENCE: A non-invasive borescope inspection of the cylinders has confirmed the presence of metallic "silver chunks" (sheared bolt heads) and "half-moon" impact marks on the piston crowns, indicating a total timing failure and internal mechanical collision (piston-to-valve contact). REQUIRED REMEDY: This incident is a direct manifestation of the safety risk documented in Recall 23V-707. Per BMW Service Bulletin SIB 11 09 23, the presence of sheared bolt heads and seized internals constitutes "Catastrophic Consequential Damage." I am filing this report to ensure federal oversight of BMW North America’s obligation to provide a complete engine replacement, as the safety defect was presen

Engine
Filed Sep 23, 2025IL

While traveling at night on the toll road between Washington, DC and Pittsburgh, PA, the vehicle suddenly shut off without warning. Power was lost completely, including power steering, while in motion on a major freeway, creating an immediate and severe risk of collision for us and surrounding motorists. Although the vehicle did restart, it stalled again shortly afterward while still on the toll road. The failure repeated when decelerating on the highway or coming to a stop after exiting. At no point were there warning lamps, check-engine lights, messages, or reduced-power mode indicators prior to the stalls; the shutdowns occurred without any advance notice. The vehicle was towed to an independent BMW-only repair shop in Pittsburgh. Their initial assessment indicated a high likelihood that the failure involved the VANOS assembly bolts, though the engine was not disassembled at that time, so the diagnosis could not be confirmed with certainty. Because the shop did not have immediate availability, we were asked to transport the car home until they could perform a full repair. After sitting for several weeks, the car was towed back for further inspection, at which point the shop discovered that a VANOS bolt had likely sheared off and caused irreparable damage to the engine. Our only options now are to replace the engine or scrap the vehicle. The vehicle remains in Pittsburgh, PA in our possession and is available for inspection upon request. At this time, the failure has not be

Electrical System
Filed Jul 31, 2025WI

Dealer refused to cover DME that failed immediately after recall 24V-608 work. In early June 2025, I contacted my local BMW dealership about an overheat notification I received while driving. They confirmed there was an open recall on the vehicle for a water pump connector (Recall 24V-608). I had the vehicle towed to their location. They sent me a video walkaround that characterized everything looked good, except the water pump connector which had failed. Several days later, I was informed the recall repair had been completed but when they plugged in the new water pump connector, the DME shorted and they had to unhook the battery. Despite my best attempts to get this consequential damage covered as part of the recall work, BMW refused. I was told I had to come pick up the car as-is or pay for repairs. When I looked into the issue further online, I learned that if I had chosen to pick up the car, hook up the battery and attempt to start and drive it, I could have found myself stuck inside the car (electronic locks) with a DME that literally caused the whole car to start on fire. Thank goodness I didn't go that route. After further investigation into the recall issue (24v-608), I have learned the entire basis of the recall was risk of a "thermal event" caused as a result the faulty water pump connector shorting out. BMW never denied this when I brought it up. It is infuriating that BMW is suggesting the DME shorting out is not related to or covered by the water pump recall issu

Electrical System
Filed Jul 18, 2025161,000 milesCA

The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, and shortly afterwards the vehicle lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuse box. The contact was informed that the fuse box had melted and was stuck to the battery. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 161,000.

Electrical System
Filed Jul 17, 2025CA

My BMW IS OVERHEATING ITS BEEN IMAT BMW OF DOWNTOWN FOR 8 days and they’re trying to charge me to repair my melted fuse box,cooling systems and battery, damage that has occurred as a default of the pcv

Unknown or Other
Filed Jun 27, 2025CA

DRIVE TRAIN MALFUNCTION. On June 25th 2025, for the second time I got this Drive Train Malfunction Issue on my 328i 2012 Model. The car just stopped in middle of road ( thank GOD not on a freeway ; otherwise, this would have resulted in multi car accidents and could have costed people's life including mine ). The car just died and STOPPED all of a sudden in middle of road and when I tried to start it, it only crank's . After waiting for about 10 minutes, it started . I had exactly same issue earlier in July 2024 and that time BMW service found high pressure fuel pump to be defective and they changed that. I was told by my BMW dealer that certain model and year BMW has this issue and it is well know. But I do see BMW issuing to its customers or doing anything. If the car just stops without any warning to pull over etc. while you are driving is very serious is VERY SERIOUS and LIFE- THREATENING ISSUE . Imagine one is driving at 70 miles an hour on a busy freeway and car abruptly stops ( like my car did , twice in last 11 months, thank god not on freeway though) and there are several cars behind you driving at more or less at same speed; this will result in multi cars collision and multiple accidents and deaths. I request NHTSA to take this serious issue on priority basis and do something ASAP.

Engine and Engine Cooling
Filed May 5, 2025172,000 milesUT

The contact owns a 2012 BMW 328I. The contact stated that while starting the vehicle, the engine overheated, with a message that the engine was overheating displayed. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the same message displayed. The vehicle was able to restart. The vehicle was towed to an independent mechanic, where the vehicle was not diagnosed or repaired. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 172,000.

Engine and Engine Cooling
Filed Apr 29, 2025140,000 milesIL

The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The VIN was included, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.

Engine and Engine Cooling
Filed Apr 14, 202590,000 milesCA

The contact owns a 2012 BMW 328I. The contact stated that upon taking the vehicle to an independent mechanic for a diagnostic test, the mechanic discovered a defect with the VANOS bolts. The vehicle was then taken to another independent mechanic for a second opinion, and the contact was provided with the same information as the first mechanic. The contact was provided with information on NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); which the mechanic linked to the failure. The contact called two dealers and was informed that there were no recalls on the VIN. The contact was then referred to the manufacturer, who later referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

Engine and Engine Cooling
Filed Apr 14, 2025GA

The contact owns a 2012 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part needed for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine
Filed Mar 31, 202599,263 milesCA

The contact owns a 2012 BMW 328I. The contact stated while driving at approximately 65 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 99,263.

Engine
Filed Mar 20, 2025106,000 milesTN

The contact owns a 2012 BMW 328I. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. In addition, the contact stated that there was white smoke coming from under the hood and from the exhaust tips. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the coolant pump connector had failed and needed to be replaced. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.

Engine and Engine Cooling
Filed Jan 27, 2025114,000 milesGA

The contact owns a 2012 BMW 328I. The contact stated that while driving 65 MPH, a message to pull over immediately was displayed, and the vehicle stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the timing chain had failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Jan 6, 2025NC

The contact owns a 2012 BMW 328I. The contact received notification of 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Unknown or OtherCrash
Filed Dec 14, 2024TX

It’s sounds like it’s moving but it doesn’t.

Engine
Filed Dec 2, 2024CA

The contact owns a vehicle 2012 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine
Filed Dec 2, 2024CA

The contact owns a 2012 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Nov 19, 2024125,000 milesNV

The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump plug connector. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 125,000.

Electrical System
Filed Nov 14, 2024115,783 milesFL

The contact owns a 2012 BMW 328i. The contact stated that upon starting the vehicle, there was smoke coming out from the exhaust pipe, and there was a burning smell coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the oil pan was leaking near the water pump. The dealer replaced the thermostat gasket, the valve cover gasket, the cylinder head cover, the ISA screws and washer, the high-pressure pipe, and the gasket flange. Additionally, the dealer performed an oil change and added coolant to the vehicle. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 24V608000(Electrical System, Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the parts were not yet available. The failure mileage was approximately 115,783. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Oct 24, 2024TX

The contact owns a 2012 BMW 328I. The contact stated that while driving at approximately 5 MPH, there was smoke coming from the engine compartment. The check engine warning light and several other unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Sep 10, 2024122,000 milesAR

The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the VANOS assembly bolts had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.

Engine
Filed Sep 1, 2024MA

Without warning and no OBD2 codes thrown, my car and many others in the E90 (2007-2012) 3-series (N52 engine) will stall, lose power, and/or burn excessive oil when the integral PCV - valve cover starts to clog. Many owners on the BMW boards online have reported similar problems. The E90 3-series BMWs have an integral, internal positive crankcase ventilation system as part of the engine's plastic valvetrain (engine cover or valve cover) cover. Inside the valve cover is a series of cyclones that separate the oil from the valvetrain gasses and route the gasses to the PCV system. Repair is > $4000

Vehicle Speed Control
Filed Aug 23, 2024CA

My car lost power. It would come and go. Now it's gone. The codes that come up pertain to the wheel speed sensor and timing.

Power Train
Filed Aug 20, 2024110,000 milesNJ

The contact owns a 2012 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle shuddered and stalled. The contact stated that the vehicle vibrated, and the brakes were independently activated. Additionally, the contact stated that the “Service Required” warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that recently the transfer case was replaced by an independent mechanic. The manufacturer was made aware of the failure. The failure mileage was 110,000.

Engine
Filed Jun 18, 2024MO

I had just came off the interstate off ramp I-44 and Chestnut Expressway when out of nowhere my Drivetrain Malfunction warning came on then the car started shaking horribly and sounded awful. Pulled over immediately and it wouldnt restart and if it did it would shut itself off almost immediately. It is currently at BMW of Springfield, they said all my sensors are correct but believe that the timing chain guide teeth busted somehow in the engine?!? Thought it could be due to the VANOS recall but my VIN isn’t included and clearly should be.

Engine
Filed May 22, 2024GA

I purchased this vehicle [XXX]. Within 2 days a rattle could be heard coming from bmw vanos area, VANOS is a variable valve timing system used by BMW on various automotive petrol engines since 1992. I ceased all use of this vehicle on [XXX], only 3 days. Through my own research i found recall 23v-707 which lists my vehicle and this problem. I had the car towed to a bmw repair shop Harrison Motorsport. The owner said the engine needs to be replaced. Next I tried in Vane to get bmwna or bmwag to warrant this repair. I have numerous emails from bmwag of munich germany saying they are aware and their north america partners will be in touch. The recall states you may drive this vehicle even though it may produce a crash,,,,huh? I have another bmw specialist 4 miles from my home. I drove the car this time to Brian Motor Works. The owner here stated that without a doubt these bolts had come loose. We planned to have him fix it the next week. Still at this time there were no dashboard warnings or internal codes to be found. I tried to drive as slow as possible back home. I went 2 miles and the 1st lights appeared on the dashboard. The engine shut down and I narrowly avoided a crash. The engine will no longer turn over and I believe it has seized. Through research this issue was 1st admitted in 2014. bmw stated it illegal to sell this vehicle as a certified pre owned bmw until these bolts are checked and or replaced. Mine have never been checked or replaced. I am thankful each day tha

Engine
Filed May 10, 2024133,000 milesCA

The contact owns a 2012 BMW 328I. The contact stated that while driving at approximately 40 MPH, the vehicle stalled. No warning lights were illuminated. The vehicle was not able to be restarted. The contact stated that after various attempts, the vehicle was shifted in neutral to be towed. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The local dealer was made aware of the failure; however, the dealer confirmed that the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 133,000.

Engine and Engine Cooling
Filed Apr 4, 2024138,000 milesGA

The contact owns a 2012 BMW 328I. The contact stated while driving 30 MPH, there was an abnormal sound coming from the engine. There was no warning light illuminated. The contact stated that the failure had been recurring. The vehicle was taken to an BMW certified mechanic, where it was diagnosed, and the mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 138,000.

Fuel/Propulsion System
Filed Mar 25, 2024CA

Yesterday morning 3/24/24 , car stalled on highway with Fuel Pump message on dashboard. Car would not start and had to be towed.

Engine
Filed Jan 8, 2024SC

As I was going down the highway may car lost power. I had to pull onto the shoulder and turned the car off. I then tried to start it but is would not start back up. I left it on the side of the highway for a few hours. Went back and it started back up but it was in limp mode, so I drove it to a shop. This car gave me no problems until this point. The shop I took it to couldn't help me. So I took it to Century BMW in Greenville SC. They told me I needed a motor that was going to cost me $14,000 to fix. I asked them to put my motor back together ( the top part of the motor). They informed me it would cost me $600 to do so. I got my car back with the motor not put back like they got it. It has been sitting every since.

Air Bags
Filed Oct 13, 2023TX

Passenger restraint system malfunction. My vehicle as well as thousands of others have the chronic and unsafe issue of the passenger occupancy sensor malfunctioning. In order to remove warning on dash it’s either a $2,000 repair, or a $40 bypass which basically places the seat as constantly occupied, sticking the passenger airbag in the ‘on’ position. Vehicle is available for inspection. With this malfunction, any person that sits in the passenger front seat is at risk of injury or death in the event of a collision. Malfunction has been confirmed by both a dealer and an independent service center. Vehicle was inspected by the dealer, but no police or insurance company. Vehicle was purchased with the malfunction and the warning lights have been on for several years. With the massive number of vehicles of this make with a range of different mileage, with this issue, a recall is not only needed but warranted and should be mandated with this being a major safety issue.

Electrical System
Filed Oct 2, 202384,000 milesNY

The contact owns a 2012 BMW 328I. The contact stated that the temperature sensor on the instrument panel had initially failed to operate as needed; over time, the entire instrument panel had gone blank while the vehicle was being driven. In addition, the battery would continue to run while the vehicle was turned off; as a result, the vehicle would shut off while driving at various speeds. The vehicle was taken to various independent mechanics and each stated that the instrument cluster was defective. Despite multiple battery and temperature gauge replacements, the failure persisted. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 84,000.

Engine and Engine Cooling
Filed Jul 21, 202365,000 milesFL

The contact owns a 2012 BMW 328I. The contact stated during cold starts, there was a large puff of bluish-white smoke coming from the tail pipe. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the oil supply line needed to be replaced. The vehicle had not been repaired. The contact stated that the failure had become a recurring failure. The independent mechanic researched online and related the failure to manufacturer Voluntary Emissions Recall Campaign Number: 16E-A05 Engine; Replace Turbocharger Oil Supply Line (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.

Power Train
Filed Jul 11, 2023117,000 milesAZ

The contact owns a 2012 BMW 328I.The contact stated while driving 70 MPH, the vehicle independently accelerated at high speed before the vehicle shut off with the message “Transmission Not in Park” displayed. The contact was able to pull over on the side of the road, and after the vehicle cooled down the contact was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer and the fuel pump was replaced but the failure reoccurred. The vehicle was taken to an independent mechanic, but no cause for the failure was found. The vehicle was taken to the dealer and no failure was found. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall for the failure. The failure mileage was 117,000.

Engine
Filed Jun 27, 2023NC

My 2012 BMW 328i (F30 with N20 engine) had the dreaded timing chain guide failure, which is a very common issue with the N20 engine. There has been a warranty extension- https://static.nhtsa.gov/odi/tsbs/2017/MC-10142923-9999.pdf and class action settlement- https://static.nhtsa.gov/odi/tsbs/2021/MC-10201140-9999.pdf for this. But these doesn't address the safety concern. There has been numerous reports of timing chain & guide failures happening everyday in the various forums. The broken guides can lead to sudden engine failure and a loss of power to the vehicles. If this happens on the highway, this could be life threatening for the passengers. I kindly request NHTSA to look into this problem and issue a recall.

Engine and Engine Cooling
Filed Mar 10, 2023125,000 milesNY

The contact’s mother owns a 2012 BMW 328I. The contact stated while driving 30 MPH, the vehicle was overheating and there was a burning plastic odor coming from the A/C vents. The contact veered to the side of the road and turned off the vehicle. The check engine warning light and the coolant temperature warning light were illuminated. Additionally, upon parking the vehicle for 10 minutes, there was smoke coming from underneath the hood of the vehicle. The vehicle was towed to an independent mechanic several times, where the cooling system components were replaced; however, the failure persisted. The contact stated that the failure occurred after driving for 20-30 minutes. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); which she related to the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.

Engine
Filed Nov 9, 2022IL

BMW Drivetrain malfunction. Timing chain replacement kit. Pump module with Vanos units and solonoids

Air Bags
Filed Oct 17, 2022CA

My BMW 2012 E92 model vehicle currently has a malfunctioning Front Seat Occupancy AirBag sensor mat is very similar to the recall for E60 to E91 models. BMW refuses to fix it under the other recall and I'm wondering what can be done to add it to the recall? I also read of an extended warranty for this part but I do not qualify since my model is e92.( SI B01 01 18) . Please advise.

Engine
Filed Sep 7, 202296,000 milesFL

The contact owns a 2012 BMW 328I. The contact stated while driving 40 MPH, the vehicle stalled. The contact stated that the "Contact BMW" and "Stop Driving" messages were displayed. The contact stated that the power brakes and power steering became inoperable whenever the vehicle stalled. The contact stated that the vehicle stalled at various speeds and became more frequent. The contact pulled off the roadway and was able to restart the vehicle after several attempts. The contact stated that the vehicle started and shifted to Limp Mode. The contact disconnected the battery to reset the function on the vehicle. The contact stated that after one failure, the vehicle failed to start and was towed to his residence. The vehicle was not taken to an independent mechanic or dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 96,000.

Engine and Engine Cooling
Filed Jul 8, 2022146,000 milesTX

The contact owns a 2012 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer had been notified about the issue and confirmed that parts were not yet available. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 146,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed May 18, 202278,000 milesCA

The contact owns a 2012 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V1190000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed May 16, 2022GA

The contact owns a 2012 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine
Filed Apr 15, 2022VA

I hear a whining noise coming from the engine and sounds like the timing chain is getting ready to snap. this is a common problem in this type of engine, resulting in a damaged engine.

Exterior Lighting › Headlights › Bulbs
Filed Mar 8, 202246,000 milesPA

The contact owns a 2012 BMW 328i. The contact stated while driving approximately 15 MPH and making a right turn into a parking lot, the turn signals, interior lights, and instrument panel lights became inoperable. Additionally, the side-view mirrors no longer operated as needed. The contact stated no warning light was illuminated. The contact drove the vehicle to the dealer where the vehicle was diagnosed and found that the footwell module needed to be replaced. The contact was informed that the vehicle was no longer under warranty and also not covered under a recall. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.

Engine
Filed Jan 13, 2022NJ

Car stop completely on main st / took car to dealer and they said it’s the fuel pump ( defective ) / cost to replace about 2000. Lucky no lots of cars behind us at the time ( 2012 / 328 i BMW )

Engine
Filed Dec 1, 2021TX

On 23 Nov at approx 8:30 pm I was on I35N heading home in my 2012 BMW 328i. Out of nowhere I get a low oil pressure light, followed immediately by the Drivetrain malfunction light. I pulled over to the side of the road immediately for safety. I stopped the engine and sat for a couple of minutes to see if the error may have cleared, which it did not. I attempted to restart the engine and it would not start again. I had the vehicle towed to BMW. Upon speaking to BMW today, I was told that the cause of failure was a timing chain malfunction/break which renders the engine inoperative. The cost of a replacement is approx 15k-17k I was told. At no time did I get any indication or warning that something was wrong with the car. The car had been running fine until this incident, now I'm without a car and have to make a tough decision because of it. I've owned this car since it was brand new and never had an issue with it until now.

Engine
Filed Oct 8, 2021123,000 milesNC

The contact owns a 2013 BMW 328I. The contact stated that while his daughter was driving approximately 35 MPH, the vehicle stalled with the check oil warning light illuminated. The low oil pressure and drive train message were displayed. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 123,000.

Power Train
Filed Sep 18, 2021IL

While driving car at speeds <30 mph, on hitting a minor bump on the road, car engine suddenly stopped with a "Drivetrain malfunction" error. The car lost all power within a few seconds, including power steering. The instrument cluster was off except for error message. Transmission shifted to Neutral automatically which I believe is by design. On somehow maneuvering in traffic and coasting to a stop, and waiting a minute and pressing the ignition start button, car powered on immediately and was driveable. The same incident repeated within 30 miles of driving. A local authorized service center found no existing problems although there are several error messages logged by the on board computer. The safety is severely compromised and the car can be easily rear-ended since hazard light signals also failed. The vehicle has otherwise been regularly maintained at authorized service centers.

Complaints 1-50 of 130, newest first, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
201657140Routine
2015125480Routine
2014152820Routine
2013257580Above average
2012 — this page130610Routine
20115797260High concern
2010155660Routine
20091936100Routine
20082395220High concern
20073996280High concern
20060300Routine
20050100Do not drive
20040100Do not drive
20030100Do not drive
20020100Do not drive
20014300Do not drive
2000112720Do not drive
199998720Do not drive
199826000Routine
199725001Fatalities reported
199631000Routine

Compare every 328i year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 13, 2024. Source: NHTSA Office of Defects Investigation.