1996 BMW 328i

Routine

Owners filed 31 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling › Engine3
000
Visibility › Sun/Moon Roof Assembly2
000
Vehicle Speed Control2
001
Structure › Body › Door2
000
Power Train › Manual Transmission2
000
Air Bags › Frontal2
203
Unknown or Other1
000
Structure › Body › Roof and Pillars1
000
Service Brakes, Hydraulic1
000
Power Train › Clutch Assembly › Pedal/Hand Lever(motorcycle)1
000

What owners reported

Newest filings
Electrical System › Horn
Filed Aug 17, 200796,720 milesCT

TL*THE CONTACT OWNS A 1996 BMW 328I. HE STATED THAT THE HORN DID NOT WORK AND NOTICED THAT THE WIRES WERE CUT IN THE STEERING COLUMN AND UNDER THE HOOD. HE STATED THAT HE PURCHASED THE CLOCKSPRING, BUT IT WAS NOT COMPATIBLE WITH THE STEERING WHEEL. THE CURRENT MILEAGE WAS 97,120 AND THE APPROXIMATE FAILURE MILEAGE WAS 96720.

Latches/Locks/Linkages
Filed Apr 20, 2004MI

POWER LOCK ACTUATORS ON VEHICLE FAIL REPEATEDLY. BETWEEN 2000 AND 2003, THREE POWER LOCK ACTUATORS FAILED ON VEHICLE (BOTH REAR DOORS AND FRONT PASSENGER DOOR). SOMETIMES THE ACTUATORS GET STUCK IN THE LOCKED POSITION, SOMETIMES UNLOCKED. WALKED AWAY FROM VEHICLE WITH AN UNLOCKED DOOR ON SEVERAL OCCASIONS BEFORE DISCOVERING PROBLEM. IN ONE CASE (FRONT PASS. DOOR), DOOR LOCK WAS EVEN DIFFICULT (BUT NOT IMPOSSIBLE) TO OPERATE MANUALLY: THIS WAS STUCK IN THE LOCKED POSITION, MAKING ENTRY INTO THE VEHICLE VERY DIFFICULT.

Power Train › Automatic Transmission
Filed Jun 12, 200380,489 milesIL

I HAVE A 328I BMW, AND THE INFORMATION IN THE OWNERS MANUAL STATES THAT YOU NEVER NEED TO CHANGE THE TRANSMISSION FLUID YET ON THE DAY IN QUESTION MY TRANSMISSION BEGAN TO STALL AND JERK. I THAN CALLED MY MECHANIC WHO I INFORMED OF THIS TROUBLE, HE THEN INFORMED ME TO BRING THE CAR TO HIM TO CHECK. I NEED TO ALSO TELL THAT THIS AUTOMOBILE DOES NOT HAVE A DIP STICK SO THERE IS NO WAY TO TELL IF THE TRANSMISSION FLUID IS GOING BAD PRIOR TO WHAT IS HAPPENING TO ME. WHEN I CALL BMW THEY INFORMED ME THAT THEY ONLY WARRANTY THE TRANSMISSION FLUID AND NOT THE TRANSMISSION, WHEN YOU CONSIDER THAT THE TRANSMISSION ONLY OPERATES CORRECTLY WHEN THE FLUID IS RIGHT. IN CONCLUSION I WOULD LIKE TO KNOW IF THERE ARE ANY OTHER SUCH CASES REPORTED AND IF SO WHAT IS MY COURSE OF ACTION IF ANY. THANK YOU. *JB

Service Brakes, Hydraulic
Filed May 20, 2003NY

THE BRAKES FAILED ON THE VEHICLE. *JB

Exterior Lighting
Filed May 20, 2003NY

FOR THE LAST MONTH AND A HALF THE VEHICLE EXPERIENCED PROBLEMS WITH THE BRAKE LIGHTS AND THE PLATE LIGHTS. *JB

Air Bags
Filed Jul 15, 2002TX

AIR BAG LIGHT HAS COME ON AND HAS STAYED ON. AFTER CONTACTING DEALER, DEALER NOTED THAT AIR BAGS MAY NOT DEPLOY IN AN ACCIDENT.*AK *SCC

Structure › Body › Door
Filed Jul 1, 2002CA

INTERIOR LOCK LOCATED ON ALL FOUR DOORS. WILL LOCK PPASSENGER IN INSIDE OF DOORS WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM.*AK

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Apr 2, 2002VA

VEHICLE SELF DIAGNOISTICS PROVIDES ENGINE CHECK LIGHT WARNING. DIAGNOISTIC CODE INDICATES "LOW EMISSIONS EFFICIENCY". DEALER READ CODE AND REPORTED THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. FACTORY WARRANTY EXPIRED AT 80,000 MILES SO IT WAS NOT COVERED. REPLACEMENT COSTS ESTIMATED AT $1330. THIS FAILURE OCCURED LESS THAN 100,000 MILES ON VEHICLE. I UNDERSTAND THAT A RECALL WAS PERFORMED ON 1986 318I MODELS FOR FAILED CATALYTIC CONVERTER PARTS. THE BMW PARTS SOURCE MAY BE THE SAME FOR THE MODEL 328I WHICH WOULD BE WHY I EXPERIENCED THIS FAILURE. THIS MILEAGE IS VERY LOW FOR A CAT TO FAIL AND IS UNEXCEPTABLE FOR A QUALITY MANUFACTURED VEHICLE. *AK

Power Train › Manual Transmission
Filed Dec 17, 2001FL

WHILE DRIVING AND SHIFTING GEARS VEHICLE FAILS TO SHIFT GEARS PROPERLY. DEALER HAS DETERMINED THAT CLUTCH HAD GONE BAD. PLEASE PROVIDE FURTHER DETAILS.*AK

Power Train › Manual Transmission
Filed Nov 27, 2001FL

WHEN DRIVING AND UPON SHIFTING GEARS VEHICLE FAILS TO SHIFT GEARS PROPERLY. CONSUMER HAS CONTACTED DEALER, DEALER HAS DETERMINED THAT CLUTCH WAS DEFFECTIVE. PLEASE PROVIDE FURTHER DETAILS. *AK

Electrical System › Ignition › Switch
Filed May 13, 2001KY

SOMETIMES WHEN I PUT THE KEY INTO THE IGNITION AND TURN THE KEY TO START THE CAR, THE KEY TURNS FREELY (ALL THE WAY AROUND WITHOUT STARTING TE CAR). WHEN I REPORTED THE PROBLEM IN 1998 TO TE BMW DEALER IN COLUMBUS, GA, I WAS TOLD THAT THIS WAS A NORMAL REACTION. I WAS TOLD THAT THE CAR WAS "CHECKING" THE SECURITY SYSTEM. THIS CONTINUED TO HAPEN TWO-THREE TIMES A MONTH. YESTERDAY (MAY 12, 2001), I WAS DRIVING MY CAR AND STOPPED TO TURN IT OFF. THE IGNITION STUCK IN THE "ON" POSITION BUT I COULD PULL MY KEY OUT AND THE ENGINE WOULD CONTINUE TO RUN. I HAVE A MANUAL TRANSMISSION SO I HAD TO STALL THE CAR IN ORDER TO GET THE ENGINE TO STOP RUNNING. AFTER I WAS ABLE TO GET THE ENGINE TO CUT OFF, THE ELECTRICAL SYSTEM WAS STILL ON. I HAD TO DISCONNECT THE BATTERY TO GET THE ELECTRICAL SYSTEM TO TURN OFF. I BELIEVE THAT THE FREELY TURNING IGNITION AND THE STUCK IGNITION ARE RELATED.*AK

Engine and Engine Cooling › Engine
Filed Mar 7, 2001CA

IS THERE A SAFETY ISSUE OR RECOMMENDATION FOR RECALL, OR MANY COMPLAINTS? I HAVE A 1996 328I CONV. WITH 56,000 MILES. I AM THE SECOND OWNER AS OF 8 MONTHS AGO. PURCHASED FROM A LOCAL MERCEDES DEALER WHERE IT WAS TAKEN ON TRADE. WE HAD A FEW OIL LEAKS REPAIRED WITH THE LATEST BEING THE OIL FILTER HOUSING ITSELF. I WAS INFORMED BY THE DEALER THAT THE HOUSING IS NOW BEING MANUFACTURED DIFFERENTLY. ORIGINALLY THE PLUGS IN THE HOUSING WERE PRESSED IN. APPARENTLY MANY LEAKED AND NOW THE HOUSING PLUGS ARE THE SCREW IN TYPE. I HAD A LEAK AT THE PLUG AREA AND NOW THE ENTIRE HOUSING HAS BEEN RECOMMENDED FOR REPLACEMENT.

Vehicle Speed Control1 injured
Filed Dec 14, 2000OK

WHEN THE VEHICLE WAS PUT IN DRIVE IT ACCELERATED BACKWARDS WITH THE ENGINE RECING AT 40 TO 50 MILES PER HOUR AND HIT A TREE, PASSENGER SUSTAINED HEAD INJURY. NLM

Structure › Body › Roof and Pillars
Filed Nov 3, 2000CA

CONVERTIBLE TOP IS DEFECTIVE AND CONSUMER IS WAITING FOR DEALER TO REPLY, IT'S BEEN OVER ONE MONTH AND THE CONSUMER HAS HEARD NOTHING. (ATTORNEY FOR CLIENT) *SLC

Unknown or Other
Filed Aug 24, 2000GA

ENGINE CHECK LIGHT CONTINUED TO COME ON, EVEN THOUGH VEHICLE HAS BEEN SERVICED BY THE DEALERSHIP FOR THIS PROLBEM 3 TIMES IN THE LAST 18 MONTHS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Clutch Assembly › Pedal/Hand Lever(motorcycle)
Filed Sep 18, 1999OR

PLASTIC PIVOT FOR CLUTCH RELEASE LEVER FAILED, CAUSING DISTORTION OF DIAPHRAGM SPRING, CAUSING FAILURE OF CLUTCH TO ENGAGE. I BELIEVE THIS PLASTIC PART THAT FAILED IS NEW IN THE 328I SERIES.

Fuel System, Gasoline
Filed Feb 10, 1999KY

WHILE DRIVING VEHICLE BEGAN TO SMOKE. AFTER COMING TO A STOP, HOT OIL SPLATTERED ON THE PASSENGER'S SIDE OF VEHICLE FROM DASH AREA WHICH NEARLY BURNED THE PASSENGER. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Nov 27, 1998CA

SENDING UNIT FAILED.

Engine and Engine Cooling › Engine › Gasoline1 injured
Filed Aug 27, 1998DC

MY ENGINE JUST CUT OUT WHILE DRIVING ON THE HIGHWAY WITH NO EXPLANATION. MY INDEPENDENT MECHANIC SAYS THAT SINCE MY BATTERY WAS DISCONNECTED WHILE BEING REPAIRED, ALL FAULT MEMORY WAS LOST. MY DEALER WILL NOT REPLACE ANY PARTS WITHOUT ANY REPRODUCIBLE FAILURE. BMW OF NORTH AMERICA ADMITS THAT HTIS KIND OF FAILURE HAPPENS TO 3 AND 5 SERIES CARS, BUT HAS NOT ISSUED A RECALL AND HAS NOT REPLIED TO MY COMPLAINTS.

Engine and Engine Cooling › Engine
Filed Aug 6, 1998CA

CRANK SENSOR MALFUNCTIONED, CAUSING ENGINE FAILURE.

20 of 31 complaints, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
201656140Routine
2015124480Routine
2014151820Routine
2013257580Above average
2012130610Routine
20115777250High concern
2010155660Routine
20091936100Routine
20082395220High concern
20073986280High concern
20060300Routine
20050100Do not drive
20040100Do not drive
20030100Do not drive
20020100Do not drive
20014300Do not drive
2000112720Do not drive
199998720Do not drive
199826000Routine
199725001Fatalities reported
1996 — this page31000Routine

Compare every 328i year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.