Owners filed 56 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine and Engine Cooling
13
0
0
0
Service Brakes
8
1
0
0
Engine
8
2
1
1
Unknown or Other
7
1
2
0
Electrical System
6
1
1
2
Power Train
4
0
0
0
Steering
3
0
0
0
Vehicle Speed Control
2
1
0
0
Visibility/Wiper
1
0
0
0
Seats
1
1
0
2
1 safety recall
Part 573 reports
Electrical System › Wiring › Connectors/Plugs/Receptacles24V608000
Filed Aug 13, 2024720,796 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Risk. An electrical short increases the risk of a fire.
Remedy. Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Jul 22, 2026MS
When the fuel gauge reads 1/4 of a tank or less the car stalls sporadically and comes to a jerking stop. This causes the cars behind us to either slam on their brakes or swerve to avoid hitting us. We reported this to our local BMW dealer and were told this is a known issue on many models, including ours. However, our car was not included in the existing recalls, so we could either pay for a diagnostic test and the fix OR keep the tank filled. Existing recalls involved the following: In-tank fuel tank sensor getting stuck In-tank fuel line incorrectly attached In-tank fuel pump wires crimped Improper nickel plating within fuel pump Engine control unit software failure
Service Brakes
Filed Apr 27, 2026GA
Parking brake retainer Clio failed in highway causing car to lose control in the highway.
Unknown or OtherCrashFire
Filed Nov 10, 2025FL
My vehicle was stolen. Dent on right back fender . Footage needs to be pulled from Gull Aire Village 34677. Witness was [XXX] . First dent. Sunpass has image. Reported to CLWR pd. Accident photos sent. Not same car. Allstate Insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine and Engine Cooling
Filed Sep 11, 2025OH
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Engine and Engine Cooling
Filed Sep 9, 2025NJ
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Engine and Engine Cooling
Filed Aug 8, 2025NJ
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Service Brakes
Filed Aug 6, 2025CA
Car started to have low coolant when i would replace it instantly and i took it to a shop and they told me it has a recall.
Unknown or Other
Filed Jul 18, 2025NV
I have been waiting since October 2024 to get a remedy available to fix the recall on this vehicle. Dealership won’t even look at the car since the remedy is unavailable but this is a dangerous issue to have and know about without a fix anywhere in the foreseeable future.
Engine and Engine Cooling
Filed May 12, 2025115,000 milesSC
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that upon driving and coming to a stop, there was an abnormal burning odor coming from the vehicle, and there was smoke coming front the A/C vents. The contact stated that a passenger who was occupying the front passenger's side seat and became aware of the abnormal burning odor. There was no warning light illuminated. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Apr 17, 2025CA
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .
Unknown or Other
Filed Apr 14, 2025PA
A recall was issued by BMW in August 2024. As of today, April 14, 2025, there is still no remedy issued by BMW to repair this issue. BMW states that the issue with the Water Pump Electrical Connector can cause a short circuit and engine fire.
Electrical SystemCrash1 injured
Filed Apr 6, 2025MD
Vehicle Information: •Year, Make, Model: 2016 BMW 328i GT •VIN: Provide VIN •Mileage: Insert Mileage Description of the Problem: I am experiencing recurring drivetrain malfunctions and overheating issues with my 2016 BMW 328i GT, which is currently under a nationwide recall issued in August 2024. Despite having coolant in the system, the vehicle overheats and displays a “drivetrain malfunction” warning, forcing me to pull off the road and restart the car to temporarily clear the issue. Additionally, there appears to be a leak causing fluid to drip onto the belt and other components, further compromising the vehicle’s functionality and safety. My belt slips because of the leak and it has been severely deteriorated because of even after replacing it. The dealership has consistently advised me to repair this issue at my expense, quoting costs exceeding the value of the car. Only recently did I learn about the recall addressing this defect. The dealership has failed to provide timely solutions, leaving me without a drivable vehicle. Safety Concerns: These persistent issues pose serious safety risks. The drivetrain malfunction and overheating increase the likelihood of sudden breakdowns while driving, endangering myself and other road users. Pulling off unexpectedly also creates hazardous situations on highways or busy roads. Request for Action: I request that BMW resolve this recall promptly. If repairs cannot be completed within a reasonable timeframe, I demand compensation for
Engine and Engine Cooling
Filed Mar 25, 2025CA
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Mar 10, 2025RI
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Steering
Filed Jan 15, 2025CA
Received recall notice 5 months ago from BMW. Why is it taking so long for them to address this issue?
Engine and Engine Cooling
Filed Dec 30, 2024CA
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Nov 19, 2024PA
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Nov 12, 2024133,000 milesVA
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving at approximately 65 MPH, the vehicle started decelerating unintendedly, with the message “Engine Hot – Stop Driving” was displayed. The contact pulled over to the side of the highway and waited for an hour for the engine to cool down, before restarting the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. There were no fault codes retrieved, and the contact was referred to the local dealer for assistance. The dealer diagnosed the vehicle but found no cause for the failure. The vehicle was not repaired. The contact linked the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 133,000. VIN tool confirms parts not available.
Engine and Engine Cooling
Filed Oct 28, 2024GA
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine
Filed Oct 21, 2024FL
Subject: Urgent: Ongoing Recall Issue Dear NHTSA, I hope this message finds you well. I am writing to express my concern regarding the ongoing recall for my vehicle, which has remained unresolved for over three months. Despite the recall being officially opened, I have not received any updates or a timeline for the necessary repairs, and I am feeling increasingly unsafe driving my car in its current condition. I would greatly appreciate it if you could investigate why the repairs are taking so long and provide me with any information regarding the status of the recall. Additionally, if there are any temporary measures I can take to ensure my safety while I wait for the repairs, please let me know. Thank you for your attention to this matter. I look forward to your prompt response.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 13, 2024. Source: NHTSA Office of Defects Investigation.