Page 2 of 3 · complaints 51–100 of 130

2012 BMW 328i complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine
Filed Sep 15, 2021TN

N20 Timing Chain failure/broke. My daughter's safety was put at risk because the chain broke while she was driving on a 2 lane back road, causing the vehicle to go into limp mode. The car stopped suddenly, in the middle of the road. The problem has been confirmed at the BMW service center. We have since found out that this is a known problem that BMW North America is aware of, and several class action lawsuits have been filed. The "transmission malfunction warning" appeared on the dashboard within seconds before the timing chain failure.

Engine
Filed Aug 25, 2021NJ

The car is burning oil badly and making an annoying squeaking noise due to a valve cover gasket failure. I took the car to the BMW dealership for diagnosis and I’ve been told it’s a common problem with ALL BMW once they reach 50k miles and up. The mechanic said it’s because the part is made with a cheap plastic and it’s get worn easily by the heat . It’s cost up to 2000 dollars to fix, BMW should have a recall to resolve the issue.

Seat Belts
Filed Feb 9, 2021TX

THE SEAT IS ALWAYS MAKING A NOISE THAT I HAVE TO PUT THE SEAT BELT FOR THE PASSENGER SIDE EVEN THOUGH THERE IS NO ONE BESIDE ME AND SINCE 2014 I HAVE A PROBLEM WITH THE TIME CHAIN I WAS WAITING FOR A RECALL THAT BMW NORTH AMERICA AND NO ONE CALLED ME

Air Bags
Filed Feb 5, 202190,000 milesTX

THE CAR IS GIVING ME A CODE STATING THAT THERE IS A PASSENGER RESTRAINT SYSTEM MALFUNCTION. HUNDREDS OF THOUSANDS OF BMWS HAVE BEEN RECALLED FOR THE EXACT SAME PROBLEM BUT THEY ARE NOT COVERING MY MAKE, MODEL AND YEAR VEHICLE EVEN THOUGH IT IS THE EXAM SAME ISSUE

Engine
Filed Feb 1, 2021110,000 milesWV

BMW SAYS THIS CAR HAS A DEFECTIVE TIMING CHAIN MODULE THAT WILL CAUSE ENGINE FAILURE. I HAD TO HAVE MY CAR TOWED BECAUSE OF THIS PROBLEM. THE ENGINE FAILED WHILE I WAS ON THE HIGHWAY.

Engine
Filed Dec 14, 202067,000 milesGA

GOT A CODE FOR LOW PRESSURE AND THEN DRIVE TRAIN MALFUNCTION TOOK IT TO BMW AND THEY TOLD ME I WAS COVERED BY WARRANTY BUT AFTER THEY DIAGNOSED THE CAR THEY SAID I WAS NOT. IT IS A 2012 WITH ONLY 67K MILES AND I WAS VERY UPSET WITH BMW. IT IS GETTING FIXED AT A LOCAL GERMAN SHOP RIGHT NOW AND IS GOING TO BE A LOT OF MONEY

Power Train
Filed Dec 12, 202074,054 milesSC

WHILE IN MOTION ON A COUNTY ROAD, THE SERVICE ENGINE LIGHT CAME ON AND CAR STARTED RUNNING VERY ROUGH. CAR WAS TOWED TO THE DEALERSHIP. WHINING NOISE COMING FROM THE TIMING CHAIN. WORN CRANKSHAFT SPROCKET. HAD TO REPLACE THE TIMING CHAIN AND OIL PUMP DRIVE CHAIN.

Engine
Filed Nov 4, 2020100,000 milesNY

FAILING TIMING CHAIN. MANUFACTURING DEFECT BUT NOT COVERED BY BMW BECAUSE "THE VIN DOESN'T SHOW AS COVERED IN OUR SYSTEM". SOME OTHER VEHICLES HAD EXTENDED WARRANTY FOR THIS ISSUE UNTIL 70,000 MILES BUT FOR SOME REASON NOT ALL VIN'S ARE COVERED. PLEASE SEE OTHER ISSUES WITH THE N20 ENGINE ACROSS THE 3 SERIES, 5 SERIES AND X3 AND YOU WILL SEE MANY PEOPLE REPORTING THE SAME ISSUE. THIS NEEDS A RECALL. NOT FAIR TO HAVE THIS ISSUE FOR SO MANY CUSTOMERS

Seats
Filed Oct 20, 2020FL

PASSENGER RESTRAINED SYSTEM LIGHT CAME ON. IT IS SOMETHING VERY COMMON IN VEHICLES LIKE MINE. I HEARD A LOT OF PEOPLE HAVE THE SAME ISSUE AS MINE. IT IS VERY UNFORTUNATE BECAUSE BMW SHOULD HAVE AN EXTENDED WARRANTY REGARDING THIS ISSUE.

Engine
Filed Oct 19, 2020106,000 milesOH

I WAS DRIVING DOWN THE ROAD AT 60MPH THE COMPUTER FLASHED LOW OIL PRESSURE, THEN DRIVE TRAIN MALFUNCTION. THE ENGINE STARTED MAKING A LOUD NOISE AND MOST COMPLETE POWER TO CAR. CAR HAD TO BE TOWED.

EngineCrash
Filed Oct 17, 202056,000 milesFL

TIMING CHAIN PROBLEMS, THE CAR STOP IN THE MIDDLE OF THE ROAD

Engine
Filed Sep 14, 2020127,651 milesNJ

I WAS ABOUT A QUARTER MILE FROM MY HOME WHEN MY 2012 328 N20 BEGAN TO MAKE A LOUD SOUND COMING FROM ENGINE. THE CAR ALSO STARTED TO IDLE VERY ROUGH. CHECK ENGINE LIGHTS WENT OFF. I HAD THE CAR TOWED TO MY BMW MECHANIC AND THEY DIAGNOSED AN ISSUE WITH THE TIMING CHAIN. THEY VERIFIED A NOISE AND A VERY LOOSE TIMING CHAIN. TIMING CHAIN AND GUIDE REPAIR WAS PERFORMED AT A HIGH COST. MILEAGE IS 127500.

Electrical System
Filed Aug 3, 2020110,000 milesNC

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED AFTER 30 MINUTES THE VEHICLE RESTARTED AND HE DROVE TO HIS DESTINATION. THE CONTACT STATED 2 WEEKS LATER, HE WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 110,000.

Unknown or Other
Filed Jul 15, 202029,790 milesFL

ON 7/10/2020 VEHICLE WAS BACKED IN AND PARKED IN DRIVEWAY ON A SLIGHT INCLINE. WE HAD A HEAVY RAINFALL (ITS STORM SEASON) NEXT MORNING WENT TO GET IN CAR, THERE WAS 2 TO 3 INCHES OF WATER ON THE DRIVER AND PASSENGER FLOORBOARD MOON ROOF CLOSED, WINDOWS UP. WATER SEEMED TO BE DRIPPING FROM UNDER THE DASHBOARD. CHECKED VENTS UNDER HOOD, CLEAR. CLEANED IT ALL UP AND DRY VACUUMED. TODAY, 7/15/2020 ANOTHER ROUND OF HEAVY RAINFALL...CAR PARKED IN DRIVEWAY ON SLIGHT SLOPE, ALL CLOSED UP. CHECKED AFTER RAIN STOPPED, ON PASSENGER SIDE 2 INCHES OF RAIN, DRIVER SIDE 1 INCH OF RAIN. DRIPS APPEARED TO BE COMING OUT OF PASSENGER VISOR MIRROR. IMMEDIATELY DRIED IT UP WITH TOWELS. NO ACCESS TO NEIGHBORS DRY VAC TODAY (THEY ARE OUT OF TOWN). I HAVE ALREADY HAD TO REPLACE THE SEAL AROUND THE WINDSHIELD ONCE AND I BELIEVE IT IS POSSIBLY THE SEAL AGAIN. HAVE NOT GONE TO DEALERSHIP YET, I AM BUSY WITH A FUNERAL IN THE FAMILY. I SEE I COULD HAVE SENT A PHOTO, I WAS UNAWARE UNTIL I RESEARCHED POSSIBLE RECALLS OF THIS WEBSITE.

Engine
Filed Jun 26, 2020103,000 milesCA

I WAS CRUISING ON THE HIGHWAY WHEN MY IDRIVE DISPLAYED 'LOW OIL PRESSURE WARNING' AND 'DRIVETRAIN MALFUNCTION,' THE ENGINE WEIRD NOISES BEFORE IT SHUTDOWN AND WENT INTO NEUTRAL WHILE I WAS STILL AROUND TRAFFIC. I BARELY MADE IT A SAFE PLACE TO STOP AS I HAD TO COAST UP A HILL AND THEN TURN WITH WHATEVER MOMENTUM I HAD. THE STEERING WHEEL AND BRAKES WERE EXTREMELY HARD TO MOVE. I GOT MY CAR TOWED AND HAD A DIAGNOSTIC TEST FOR CODES SHOWN IN THE ATTACHED SCREENSHOT. HAD A CERTIFIED MECHANIC TAKE A LOOK AND WAS TOLD BY SEVERAL OTHER MECHANICS AS WELL THAT OIL STARVATION DESTROYED THE ENGINE AS A RESULT OF OIL PUMP FAILURE. NO SIGN OR PREMATURE WEAR WITH A VERY GENEROUS 5,000 MILE OIL & FILTER CHANGE INTERVAL AND BEEN IN THE HANDS OF BMW DEALERSHIPS FOR ALL IT'S LIFE. *TR

Service Brakes
Filed Apr 8, 2020108,000 milesTN

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ROADSHOW BMW (405 N. GERMANTOWN PKWY #6207, CORDOVA, TN 38018, (901) 365-2584) FOR AN OIL CHANGE. THE CONTACT WAS INFORMED OF AN OIL LEAK AT THE OIL FILTER HOUSING GASKET. THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED THAT THE VACUUM PUMP ALSO SHOWED EVIDENCE OF A LEAK. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBERS: 13V454000 (SERVICE BRAKES, HYDRAULIC) AND 14V627000 (SERVICE BRAKES HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. *LN*DT*JB

Engine
Filed Mar 20, 2020120,000 milesTX

BMW REFUSED TO RECALLS 2012 TO 2014 VEHICLES WITH FAULTY TIMING CHAINS, OIL CHAIN, AND TENSIONER. WHEN I CONTACTED BMW THEY STATED IT WAS ONLY COVERED TO 70,000 MILES. I PURCHASED A 120,000 MILES WARRANTY , I WAS NEVER INFORMED BY BMW WEST THE SERVICE CENTER ABOUT THIS RECALL. AT A 120,000 MILES TOOK MY CAR INTO BE SERVICED AND WAS TOLD THE TIMING CHAIN, OIL CHAIN AND TENSIONER NEEDED TO BE REPLACED AT THE COST OF 4,400.00, IF THE THE CHAIN HAD CAME OFF OF THE TENSIONER AND RUIN IT MOTOR THAT COULD BE FROM 12,000.00 TO 22,000.00. SO MANY ARE EXPERIENCING THE SAME PROBLEM. MY CAR HAS BEEN SITTING FOR 6 MONTHS UNABLE TO DRIVE IT DUE TO THE DANGER . CAR MAKES I HIGH PITCH WHINING SOUND AND JUMPS OUT OF GEAR, CHECK ENGINE LIGHT STATES ON.

Engine
Filed Mar 20, 2020CA

TIMING CHAIN (N26 ENGINE) IS LOOSE. MECHANIC RECOMMENDED CHANGING TIMING CHAIN AND ENGINE PUMP BEFORE DESTROYING THE ENGINE.

Fuel/Propulsion System
Filed Feb 4, 2020130,000 milesAL

FUEL TANK LEAK. CAR STARTED SMELLING LIKE GAS. NOTICED AFTER PUMPING GAS - GAS STARTING POURING / LEAKING OUT OF FUEL TANK IN DAUGHTERS CAR ON LEFT SIDE. TOOK TO SHOP, SAID ENTIRE FUEL TANK AND WAS TOLD ENTIRE TANK WITH FUEL HOSE PIPE WOULD NEED TO BE REPLACED DUE TO CRACK IN TANK / FUEL PIPE. SHOP SAID SHOULD NOT BE HAPPENING AND IS PROBABLY FAULTY. EXPENSIVE REPAIR, BMW SHOULD RECALL THE 3 SERIES ALONG WITH THE OTHER FUEL TANK / FUEL SYSTEMS THAT THEY RECALLED FOR THE 5 AND 7 SERIES. EXTREMELY DANGEROUS AND HAZARDOUS FOR THESE TO BE ON THE ROAD.

Engine
Filed Jan 13, 202092,000 milesCA

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, WHEN THE LOW OIL PRESSURE WARNING LIGHT AND THE DRIVE TRAIN MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO REDUCE IN SPEED. THE CONTACT GOT OFF THE FREEWAY AND WHEN DOING SO THEY NOTICED A CLICKING NOISE COMING FROM THE UNDER THE HOOD OF THE VEHICLE. THE VEHICLE THEN TURNED OFF COMPLETELY. THE CONTACT HAD THE VEHICLE TOWED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VEHICLE'S ENGINE LOCKED AND NEEDED TO BE REPLACED. THE CONTACT CONTACTED THE DEALER (LONG BEACH BMW LOCATED AT 1660 E SPRING ST, LONG BEACH, CA 90755 PHONE NUMBER 877-514-7977 ) WHO AGREED WITH THE CERTIFIED MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Engine
Filed Dec 21, 201973,000 milesCA

STALLED ON BUSY EXPRESS HIGHWAY, ALMOST RESULTING IN CRASH. TOWED TO SHOP. FUEL PUMP WAS DEFECTIVE AND IT COSTED 729.86 DOLLARS PLUS 140 DOLLARS TOWING. THIS OCCURRED AT 60 MPH ON EXPRESS HIGHWAY.

Air Bags › Sensor › Occupant Classification
Filed Dec 20, 2019MD

PASSENGER RESTRAINT MALFUNCTION ERROR CODE COMES OFF AND ON WHILE IN MOTION

Engine
Filed Dec 9, 201981,000 milesTX

HELLO I OWN A BMW 328I WITH A N20 ENGINE, WHILE DRIVING DOWN THE HIGHWAY I GOT AN ALERT COME ACROSS MY SCREEN SAYING THAT THE OIL PRESSURE LOW AND TO STOP IMMEDIATELY OR ENGINE FAILURE MAY OCCUR. I DON'T HAVE TO TELL ANYONE HOW SCARY IT IS TO BE DRIVING DOWN THE HIGHWAY AND THINK THAT YOUR TIMING CHAIN MAY BREAK OFF AND YOU ARE STILL IN THE MIDDLE OF THE ROAD ,BUT I STOPPED AND TURNED THE CAR OFF. AFTER DOING SOME RESEARCH AND GETTING THE CAR DIAGNOSED I RAN INTO THE TIMING CHAIN GUIDE AND TIMING CHAIN ISSUE OF FAILING ON THESE CARS WAY BEFORE THEY HIT ANY HIGH MILES MY CAR CURRENTLY HAS 81K MILES ON IT AND THIS ISSUE HAS IMMOBILIZED MY CAR TO PREVENT FURTHER DAMAGE I WILL NOT DRIVE THAT CAR, WHEN TALKING TO BMW ABOUT THE ISSUE THEY TOLD ME THAT THEY DO KNOW ABOUT THE ISSUE BUT WILL NOT FIX IT FOR FREE.

Air Bags › Sensor › Occupant Classification › Front Passenger
Filed Dec 4, 201985,000 milesGA

PASSENGER SEAT MAT SENSOR FOR AIRBAG CONTROL IS MALFUNCTIONING. THE WARNING IS SHOWING THAT THE SYSTEM IS NOT WORKING PROPERLY AND THAT A SEAT BELT NEEDS TO BE CONTINUED TO BE WORN. DEALER PRICE TO FIX THIS SAFETY ISSUE IS APPROXIMATELY $1200.

Engine
Filed Nov 23, 201969,000 milesAZ

I JUST RECENTLY HAD TO TAKE MY 2012 BMW 328I CONVERTIBLE IN BECAUSE OF THE ENGINE WAS MAKING A LOUD NOISE PLUS LOSS OF HP. THE TECHNICIAN INFORMED ME THAT THE VANOS SOLENOID BOLTS HAD BROKEN OFF INTO THE ENGINE AFTER DOING MORE RESEARCH INTO THIS I FIND THAT THERE WAS A RECALL ON THE VANOS GEAR BOLTS. MY QUESTION IS DO I PAY FOR THIS REPAIR?

Engine
Filed Nov 15, 201990,830 milesTN

I STARTED MY CAR AND GOT A DRIVETRAIN MALFUNCTION WARNING. DROVE IT STRAIGHT TO THE DEALERSHIP WHERE THEY TOLD ME MY TIMING CHAIN WAS STRETCHED, WHICH CAUSED A VANOS FAULT. THEY SUGGESTED REPLACING THE TIMING CHAIN AND OIL PUMP ($5500 REPAIR). THE CAR HAD 90K MILES.

Engine
Filed Nov 14, 2019124,000 milesNJ

I NOTICED THAT THERE WAS WHITE SMOKE COMING FROM MY HOOD AND AIR VENTS WHILE DRIVING. I TOOK MY CAR TO THE BMW DEALER WHERE THEY SAID THAT THERE'S A A LEAK COMING FROM MY VALVE COVER ONTO MY EXHAUST THAT IS CAUSING THE SMOKE.PARTS AND LABOR CAME TO ROUGHLY $1500 DOLLARS. I GOT A SECOND OPINION FROM MY MECHANIC AND HE STATED THAT MY VALVE COVER MAY NOT BE DEFECTIVE BUT IT MAY BE MY GASKET AND I JUST NEED THE GASKET CHANGED. BMW STATED THAT EVEN THOUGH THE GASKET MAY NOT BE THE ISSUE, THEY WANTED TO CHANGE THE WHOLE COVER BECAUSE THEY'RE KNOWN TO BREAK. THEY REFUSED TO CHANGE JUST THE GASKET. THEY ARE WELL AWARE OF THE ISSUE AND THAT IT CAN CAUSE MY CAR TO CATCH FIRE. THEY SAID THAT IT WAS A QUICK FIX AND ALL THE PARTS ARE AVAILABLE BECAUSE THEY'VE HAD COUNTLESS CUSTOMERS WITH THE SAME ISSUE. I AM REACHING OUT BECAUSE I FEEL BMW IS AWARE OF THE POTENTIAL DANGER THIS ISSUE CAN CAUSE.

Engine
Filed Oct 26, 2019FL

I WAS DRIVING NORMALLY WHEN A LIGHT CAME ON SAYING DRIVETRAIN MALFUNCTION. THE ENGINE STARTED TO STALL I PULLED OVER ON THE SIDE OF THE ROAD AND THE CAR JUST TURNED OFF AND NEVER TURNED BACK ON. HAD A MECHANIC CHECK AND TOLD ME THAT THE ENGINE SEIZED/LOCKED UP ON ME. I HAVE SERVICED MY VEHICLE AT THE BMW DEALER & HAVE ALL THE RECEIPTS. I BOUGHT THIS CAR USED ONE YEAR AND FIVE MONTHS AGO & I HAVE PROPERLY MAINTAINED IT.

Seat Belts
Filed Sep 30, 2019139,000 milesCA

DRIVERS SIDE SEAT BELT RECEPTACLE WILL NOT ACCEPT BUCKLE. FASTEN SEAT BELT WARNING DOES NOT SOUND.

Engine
Filed Aug 30, 2019128,000 milesLA

TL* THE CONTACT OWNS A 2012 BMW 328I. WHILE DRIVING 60 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE, BUT IT LOST POWER. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY TO BMW OF BEAUMONT (1855, I-10, BEAUMONT, TX 77701, (409) 840-3585) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

Air Bags
Filed Jun 24, 201936,000 milesCA

VEHICLE AT APPROXIMATELY 36,000 MILES STARTED EXHIBITING AN INTERMITTENT WARNING FOR PASSENGER RESTRAINT SYSTEM MALFUNCTION. BMW OF ONTARIO, CA DIAGNOSED THE ISSUE AS A FAULTY SEAT OCCUPANCY SENSOR, BUT DECLINED WARRANTY COVERAGE DUE TO VEHICLE AGE AND EXCLUSION FROM 3RD PARTY WARRANTY. THIS APPEARS TO BE A FAIRLY WIDESPREAD ISSUE BASED ON: 1) MANY OF THE ONLINE OWNER FORUMS COVER THIS PROBLEM. 2) THE PROBLEM IS WIDESPREAD ENOUGH TO SUPPORT SEVERAL MANUFACTURERS MAKING AND SELLING BYPASS\EMULATOR DEVICES TO CIRCUMVENT THE FAILED SENSOR. A CRITICAL SAFETY DEVICE FOR CONTROLLING AIRBAG DEPLOYMENT SHOULD NOT BE FAILING SO EARLY OR FREQUENTLY.

Engine
Filed Jun 23, 2019124,000 milesFL

WAS DRIVING ON THE HIGHWAY WHEN THE COMPUTER ADVISED TO PULL OVER IN A SAFE PLACE. I DID AND ENDED TOWING THE CAR TO THE DEALER FOR A DIAGNOSTIC. WAS TOLD THAT THE ENGINE HAD TO BE REPLACED BECAUSE THE HOUSING AROUND THE TIMING CHAIN BROKE FREE OBSTRUCTING THE OIL FLOW. THE COMPRESSION WAS GOOD BUT THEY RECOMMENDED THAT I REPLACED THE ENGINE AT A 23344.20 PLUS TAXES. NEEDLESS TO SAY I TOWED THE CAR HOME WITHOUT REPAIR. THIS IS A MANUFACTURED DEFECT BECAUSE REGULAR MAINTENANCE COULD NOT PREVENT THIS ENGINE DEFECT.

Engine
Filed Jun 11, 2019107,000 milesNJ

DRIVING AT NORMAL HIGHWAY SPEEDS APPROX. 55 MPH, WHEN LOW OIL PRESSURE WARNING CAME ON AND DRIVE-TRAIN MALFUNCTION LIGHTS FLASHED ON SCREEN. CAR STALLED OUT AND WAS ALMOST UNABLE TO GET TO SIDE OF ROAD. CAR WAS TOWED TO BMW DEALER, CAUSE OF ENGINE FAILURE WAS DUE TO THE TIMING CHAIN AND GUIDE. WILL REQUIRE NEW ENGINE (OUT OF WARRANTY - BMW WILL NOT PROVIDE ASSISTANCE). AFTER ADDITIONAL RESEARCH IT HAS LED TO MY CONCLUSION THAT THIS IS A COMMON PROBLEM AND A CLASS ACTION LAW SUITE HAS BEEN SUBMITTED IN REGARDS TO EARLY MODEL N20 MOTORS. PREMATURE ENGINE FAILURE DUE TO TIMING CHAIN DEFECT. CAR WAS WELL MAINTAINED WITH REGULARLY SERVICED OIL CHANGES, ETC. I HAVE ALL PARTS RECEIPTS FOR ALL SERVICE DONE.

Engine
Filed May 7, 201968,000 milesTX

I WAS DRIVING ON A BUSY HIGHWAY AND THE VEHICLE RANDOMLY STALLED AND LOST POWER. DRIVETRAIN MALFUNCTION TROUBLE LIGHTS LIT UP THE DASH. I WAS BARELY ABLE TO GET OUT OF TRAFFIC BEFORE COASTING TO A STOP. I HAD THE VEHICLE TOWED TO BMW SOUTH AUSTIN AND IT WAS DIAGNOSED WITH A FAULTY FUEL TRANSFER PUMP, AND A FAULTY FUEL TANK. ESSENTIALLY I HAD RUN OUT OF FUEL WITH 1/4 TANK SHOWING ON THE GAUGES. BMW DENIED MY REQUEST TO REPAIR THE VEHICLE UNDER WARRANTY, EVEN THOUGH THERE IS AN EXTENDED WARRANTY ON THE "IN TANK FUEL PUMP". I GUESS PEOPLE NEED TO DIE IN TRAFFIC WHEN THEY RUN OUT OF FUEL UNSUSPECTINGLY FOR BMW TO CARE OR ISSUE A RECALL.

Air Bags › Sensor › Occupant Classification
Filed Apr 29, 201980,000 milesVA

PASSENGER SEAT OCCUPANCY SENSOR FAILURE RENDERS PASSENGER SEAT AIRBAG SYSTEMS INACTIVE WHEN PASSENGER SEAT IS OCCUPIED. VEHICLE IS 2012 MODEL YEAR WITH APPROXIMATELY 80,000 MILES.

Air Bags
Filed Apr 11, 201969,000 milesFL

DRIVE TRAIN MALFUNCTION, REAR RIGHT BREAK LIGHT WARNING LIGHT IS ON WILL NOT GO OFF, HAD THE BULB CHANGED AND STILL NOT WORKING. DRIVE TRAIN GO ON WHEN TRYING TO GO INTO SPEED ON ALL FUNCTIONS SUCH AS ECO MODE, NORMAL MODE AND SPORT MODE. INDICATOR LIGHT GOES BACK TO NORMAL AFTER CAR IS COMPLETELY OFF AND UPON START UP LIGHT GOES OFF. RIGHT FRONT TIRE WHEN BEING DRIVEN SOUNDS LIKE A FLAT BUT WHEN CHECKED ON THE EXTERIOR, SEEM TO BE NO DAMAGE TO THE TIRE.

Engine
Filed Jan 27, 2019TX

WAS DRIVING ON HIGHWAY WHEN SUDDENLY CAR STOPPED AND WAS NOT ABLE TO PUT ON NEUTRAL I ALMOST GOT REAR ENDED BY SEVERAL CARS HAD TO BE TOWED CAR STILL DOESNT START

Air Bags
Filed Dec 28, 201840,000 milesCA

EVERY SO OFTEN I GET AN ERROR MESSAGE THAT SAYS 'PASSENGER RESTRAINT SYSTEM MALFUNCTION'. I KNOW THIS IS A COMMON ERROR MESSAGE FOR BMW VEHICLES & THEIR OWNERS. I HAVE TAKEN IT TO THE DEALERSHIP AND BEEN TOLD THAT IT COULD BE REPAIRED AT MY EXPENSES...WHY?! WHEN SO MANY VEHICLES HAVE THE SAME ISSUE AND IT'S NOT USER ERROR...TIME FOR A RECALL! COME ON!

Unknown or Other
Filed Aug 23, 2018NJ

INTERIOR DOORS HANDLE, MELTS WHEN ITS 80 DEGREES INSIDE THE CAR, IT LEAVES A STICKY FILM ON THE HAND. IT DOESN'T MATTER IF ITS STATIONARY, IN MOTION OR NOT. AS LONG AS ITS HOT INSIDE

Electrical SystemFire
Filed Jul 17, 201880,000 milesGA

MY CAR WAS PARKED I STARTED IT RAN BACK IN HOUSE TO GET PHONE GOT IN CAR SMELT PLASTIC BUT IT WASN'T COMING FROM VENT GOT OUT CAR TO SMELL AROUND CAR AND WHEN I GOT TO TRUNK THE SMELL WAS LOUDER OPENED TRUNK AND A SMALL FIRE CAME UP LIKE A BARBECUE FIRE ON THE PASSENGER SIDE A MAN RODE BY IN A TRUCK AND HELP PUT IT OUT THE WASN'T DROVE SINCE 12:00 P.M THE DAY BEFORE I RAN IN MY FRONT DOOR GRABBED PHONE AND THAT FAST BUT THE GUY SAID IT LOOKS LIKE THE WIRES WERE BURNING PREVIOUSLY BECAUSE I HAD A BURN STAIN ON MY EXTERIOR WHITE PAINT. *TR

Steering
Filed May 4, 201833,000 milesMA

I LEFT MY CAR IN MY DRIVEWAY FOR NEARLY 2 MONTHS WITHOUT DRIVING IT OVER THE WINTER MONTHS IN NEW ENGLAND. UPON STARTING THE CAR ON NICER WEATHER, MY STEERING WHEEL WOULD NOT MOVE. I CAN DRIVE THE CAR IN A STRAIGHT DIRECTION BUT THE STEERING WHEEL JUST WOULDN'T BUDGE. HAD A BMW DEALERSHIP DIAGNOSE THE ISSUE AND FINGERS WERE POINTED AT HITTING A POTHOLE THAT CAUSED IMPACT AND THEREFORE DAMAGED 4 BOLTS HOLDING THE STEERING RACK TO THE MOTOR. HOWEVER, THEY COULD NOT FIGURE OUT HOW I WAS DRIVING IT PERFECTLY FINE BEFORE STORING IT FOR WINTER, AND HOW 3 BOLTS WAS ALREADY MISSING AND THE LAST BOLT WAS CORRODING AND EVENTUALLY FELL OFF. NICE, NOT A MECHANICAL ISSUE SO NOT BMW'S RESPONSIBILITY. THIS MEANS I WAS DRIVING THE CAR WITH 1 BOLT HOLDING THE STEERING RACK TO THE MOTOR FOR AN UNKNOWN PERIOD OF TIME. THE CAR GAVE NO WARNINGS WHATSOEVER AND I AM LUCKY THAT THE LAST AND FINAL BOLT HELD TOGETHER UNTIL THE CAR WAS NOT BEING DRIVEN. IF THE LAST BOLT GAVE UP WHEN THE VEHICLE WAS MOVING, THEN I MAY NOT HAVE BEEN SO LUCKY. WHY WOULD AN IMPACT THAT STRONG, AS DESCRIBED BY THE BMW TECHNICIAN, NOT FULLY RIP APART THE BOLTS? WHY WAS I ABLE TO DRIVE NORMALLY FOR WEEKS WITHOUT ISSUES? HOW DID IT NOT CAUSE ANY OTHER ISSUES AROUND THE WHEEL OR SUSPENSION AND ONLY 4 SECLUDED BOLTS WERE AFFECTED? WHAT WOULD HAVE HAPPENED IF ALL THE BOLTS GAVE UP WHILE THE CAR WAS BEING DRIVEN? HOW DOES A BMW CANNOT WITHSTAND NORMAL IMPACT WITH ITS FINE GERMAN ENGINEERING? FORD HAD RECENTLY RECALLED ALMOST 1 MIL

Engine
Filed Feb 15, 201885,000 milesVA

FAULTY TIMING CHAIN GUIDE BROKE ON THE INTERSTATE AT 70MPH CAUSING SUDDEN LOSS OF SPEED, COMPLETELY RUINING THE ENGINE. WIFE WAS LUCKILY ABLE TO SAFELY MERGE OUT OF TRAFFIC.

Fuel/Propulsion System
Filed Jan 18, 201830,000 milesGA

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THERE WAS A FUEL LEAK UNDER THE VEHICLE THAT PROGRESSED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED BY A DEALER. THE MANUFACTURER WAS AWARE OF THE FAILURE AND ISSUED A RECALL FOR OTHER YEAR AND MODELS, BUT EXCLUDED THIS MODEL YEAR. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Fuel/Propulsion System
Filed Jan 18, 201830,000 milesGA

THE 3 SERIES BMW'S WERE NOT INCLUDED IN THE RECALL 16V-746 FOR FUEL LEAK EVEN THOUGH THE 5 AND 7 SERIES HAVE THE SAME FUEL PUMP. MY CAR IS LEAKING GAS WHICH IS EXTREMELY DANGEROUS TO MY FAMILY AND OTHERS. I HAVE READ COUNTLESS ACCOUNTS ONLINE OF THE SAME ISSUE WITH OTHER OWNERS OF THE 3 SERIES. A PROBLEM OF THIS MAGNITUDE SHOULD HAVE BEEN INCLUDED IN THE ORIGINAL RECALL.

Air Bags
Filed Dec 5, 2017CA

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STEPHENS CREEK BMW, 4343 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, 800-298-1501) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 25, 2017CA

N/A

Air Bags
Filed Sep 19, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS ADVISED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 1, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF GAINSVILLE (LOCATED AT 2853 N MAIN ST, GAINSVILLE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Sep 1, 201760,000 milesFL

RECENTLY MY GIRLFRIEND AND I HAD PURCHASED AND FINANCED A 2012 BMW 328I. THE MILEAGE WHEN WE BOUGHT THE CAR WAS AT 48,000. WITHEN THE FIRST 2 WEEKS OF HAVING THE CAR I HAD TO BRING IT BACK DUE TO THE PARKING LAMP BEING OUT. I DIDN'T GET NO WARNING FROM THE CAR THAT THE LIGHT WAS OUT EITHER. I BROUGHT IT IN THEY CORRECTED THE PROBLEM FOR THE TIME BEING AND I WENT ON MY WAY. THE SAME EXACT PARKING LAMP WENT OUT ANOTHER FEW WEEKS LATER. WE HAVE ONLY HAD THE CAR 3 MONTHS AND IT IS HAVING PROBLEMS WITH THE ENGINE AND SAYING THAT I HAVE DRIVEN A LOT MORE MILES THAN I ACTUALLY HAVE. THE ODOMETER IS NOW READING 60,000 MILES. BASICALLY SAYING I HAD DRIVEN OVER 13,000 MILES IN CLOSE TO 3 MONTHS TIME. THERE IS NO WAY I COULD OF DRIVEN 13,000 MILES IN THAT SHORT OF TIME WHEN I ONLY USE THE CAR TO GO TO WORK WHICH IS 20 MILES AWAY. THE CAR BROKE DOWN ON ME AND THE ODOMETER IS DEFINENTLY FAULTY. I KNOW ELECTRICAL PROBLEMS WHEN I SEE THEM. THE CAR IS UNSAFE TO DRIVE PRIOR TO BREAKING DOWN. ENGINE SHAKED VIOLENTLY AND MADE HISSING SOUNDS AFTER RELEASING THE GAS.

Fuel/Propulsion System
Filed Aug 31, 201793,000 milesCA

"TAKAYA RECALL" I WAS DRIVING MY CAR (IN MOTION) ON THE HIGHWAY (BMW 328I 2012) WHEN SUDDENLY A MESSAGE APPEARED ON THE DISPLAY SCREEN STATING "FUEL SUPPLY MALFUNCTION" AFTER READING THE MESSAGE THE CAR SUDDENLY STALLED IN THE MIDDLE OF THE ROAD. I TURNED MY HAZARDS ON AND ATTEMPTED TO START THE CAR, BUT IT WOULD TURN OVER. AFTER WAITING 10 MINUTES WITH MY CAR COMPLETELY TURN OFF, IT FINALLY STARTED. THE SAME THING HAPPENED TO ME SEVERAL TIMES AND MOST RECENTLY TODAY 08/31/2017 ON THE STREETS. IT WAS REALLY SCARY ORDEAL BECAUSE THE OTHER DRIVERS HAD TO SUDDENLY BRAKE! MY CAR IS ONLY 5 YEARS OLD AND WELL MAINTAINED, SO THIS PROBLEM SHOULDN'T BE HAPPENING.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 BMW 328i → · Every 328i year → · How the figures are calculated →