Page 3 of 3 · complaints 101–130 of 130

2012 BMW 328i complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Air Bags
Filed May 18, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT HE WOULD BE NOTIFIED PER THE DEALER ONCE THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed May 16, 201763,595 milesNV

MY HUSBAND AND I WERE DRIVING HOME FROM LA TO NEVADA. ON THE FREEWAY BETWEEN BARSTOW AND BAKER, THE CAR SUDDENLY STOPPED ON THE LEFT SIDE OF THE FREEWAY. WARNING LIGHT APPEARED BUT DISAPPEARED SO FAST THAT WE DID NOT GET A CHANCE TO READ WHAT IT WAS SAYING, ONLY THE LAST PART WHICH I THINK SAID ENGINE FAILURE. IT DID NOT GIVE US A CHANCE TO LOOK FOR A SAFER PLACE TO STOP. FROM DRIVING AT 75 MPH, MY HUSBAND WAS ABLE TO DRIVE IT TO A NEARBY LEFT SHOULDER, WHICH WAS VERY NARROW THAT INCOMING CARS STARTED TO HONK BECAUSE WE WERE NOT REALLY PARKED INSIDE THE SPACE. I HAD TO CALL OUR INSURANCE FOR TOW SERVICE WHILE CARS WERE DRIVING 75-80 MPH. AFTER AN HOUR, THE TOW TRUCK CAME BUT COULD NOT HOOK US UP BECAUSE OF THE POSITION WE WERE IN AND CARS COMING IN SO FAST. THE TOW TRUCK HAD TO CALL THE CALIFORNIA HIGHWAY PATROL FOR HELP. SO WE WERE LEFT AGAIN (TOW TRUCK HAD TO GO BACK TO WAIT FOR THE CHP). THIS WAS A VERY SCARY SITUATION (WE HAD TO LEAVE THE CAR TO AVOID BEING HIT BY THE FAST, INCOMING VEHICLES). WE WERE LUCKY THAT WE WERE NOT HIT BUT IT WAS A CLOSE CALL. CHP CAME AND THE TOW TRUCK BROUGHT US HOME. THE DEALER WAS CLOSED BECAUSE IT WAS A SUNDAY. I HAD TO CALL ANOTHER TOW COMPANY ON MONDAY TO BRING IT TO THE DEALER. THE DEALER SAID IT DID NOT HAVE COMMUNICATION WITH THE FUEL PUMP MODULE WHICH WAS DIFFERENT FROM WHAT THE WARNING INDICATION SHOWED. (BUT AS I MENTIONED EARLIER, IT WAS A SHORT NOTICE THAT I THINK IT SAID "ENGINE FAILURE"). WE HAD THE IMPRESSION THAT BMWS ARE SUPPO

Air Bags
Filed Mar 17, 2017NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Feb 21, 201731,040 milesOH

THE BMW 2012 328 XIT (XI WAGON) HAD HAD STUMBLING ISSUES FOR MONTHS AND THE DEALER WASN'T ABLE TO DIAGNOSE. WHILE DRIVING, THE OEM BOSCH #5 CYLINDER COIL PACK FINALLY WENT CAUSING THE CAR TO HAVE TO LIMP HOME. THE CAR WAS "REPAIRED" NO QUESTIONS ASKED BY THE DEALER AND THE BOSCH COILS WERE REPLACED WITH DELPHI COILS AS AN UPGRADE. OTHERS HAVE COMPLAINED ABOUT COILS GOING BAD ON A NEWER CAR.

Air Bags
Filed Feb 7, 2017TX

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jan 27, 2017TX

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 15, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 21, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 30, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 5, 2016TX

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 8, 2016MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 163V07100 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Jan 25, 201657,000 milesCA

WHILE DRIVING IN THE EVENING I STARTED TO ACCELERATE FROM A STOP LIGHT AND THE CAR JUST STUTTERED OUT OF NO WHERE AND HAD TROUBLE ACCELERATING. A WARNING POPPED UP THAT SAID DRIVETRAIN MALFUNCTION. THE CAR IS STILL NOT OUTPUTTING ENOUGH POWER AND THE WARNING IS STILL UP. IT GOES AWAY AND THEN POPS UP AFTER DRIVI G 40MPH. I HAVE DONE ,PLENTY OF RESEARCH ON THIS AND THERE ARE A TON OF HITS AND COMPLAINTS ON THIS. BMW NEEDS TO FIGURE OUT WHAT IS WRONG WITH THEIR VEHICLES AND SEND OUT A RECALL. ITS SCARY KNOWING A LUXURY CAR DOES THIS NOT JUST WITH ME BUT WITH HUNDREDS OF OTHERW GOING THROUGH THIS AND THERE IS NO ANSWER.P

Engine
Filed Jan 15, 201658,000 milesGA

WHILE DRIVING THIS AFTERNOON I STARTED TO ACCELERATE FROM A STOP LIGHT AND THE CAR JUST STUTTERED OUT OF NO WHERE AND HAD TROUBLE ACCELERATING. A WARNING POPPED UP THAT SAID DRIVETRAIN MALFUNCTION. I TOOK IT TO THE CLOSEST REPAIR SHOP AND THEY RAN DIAGNOSTICS ON IT AND CANNOT FIGURE OUT WHAT IS WRONG. THE CAR IS STILL NOT OUTPUTTING ENOUGH POWER AND THE WARNING IS STILL UP. I HAVE DONE RESEARCH ON THIS AND THERE ARE A TON OF HITS ON THIS. BMW NEEDS TO FIGURE OUT WHAT IS WRONG WITH THEIR VEHICLES AND SEND OUT A RECALL.

Power Train
Filed May 27, 201538,478 milesPA

SUDDEN COMPLETE LOSS OF POWER WHILE UNDERWAY ON INTERSTATE 476 NORTH OF PHILADELPHIA. CAR STOPPED IN THE MIDDLE OF 4 LANES OF HIGH SPEED TRAFFIC AT 4:10 PM.IT WOULD NOT RESTART. THERE WAS NO WARNING OF AN ISSUE PRIOR. I AM SOLE OPERATOR OF CAR. CAR WAS IN DEALERS SHOP FOR 7 DAYS. NO OBVIOUS CAUSE FOUND, BUT BOSCH COILS REPLACED AS A PRECAUTION. 300 MILES LATER ON MAY 26, AT APPROX 5:20 PM THE CAR AGAIN W/O WARNING HAD SUDDEN COMPLETE LOSS OF POWER; WOULD NOT RESTART.

Air Bags
Filed Feb 20, 201560,000 milesCA

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Engine
Filed Dec 2, 201438,000 milesMD

CAME OUT OF THE PARKING LOT INTO A BUSY MAIN ROAD AND ENGINE SUDDENLY STOPPED IN THE MIDDLE OF THE ROAD. THERE WAS NO INDICATION BEFORE ENGINE STOPPED. TRIED TO RESTART THE ENGINE (THE CAR HAS KEYLESS PUSH BUTTON START) BUT DID NOT START. WHEN TRIED TO RESTART, THE DASHBOARD MESSAGE SAID SOMETHING LIKE "ENGINE WILL NOT START". THERE WAS NO INDICATION BEFORE THE PROBLEM OCCURRED. I WAS ON THE BUSY HIGHWAY IN CHICAGO AREA AN HOUR BEFORE THE INCIDENT. THE CAR WAS SERVICED IN MARYLAND DEALERSHIP TWO DAYS BEFORE THE INCIDENT AND DROVE TO CHICAGO FROM MARYLAND AND THE INCIDENT HAPPENED IN CHICAGO. THE CAR WAS THEN TOWED TO THE NEAREST DEALERSHIP IN CHICAGO AND AFTER TWO DAYS THEY SAID THE FUEL PUMP BROKE/BURNED OUT AND HAVE TO BE REPLACED AND WILL TAKE 3-4 DAYS TO FIX IT. NOTE THAT THE CAR IS LESS THAN TWO YEARS OLD, UNDER FULL WARRANTY AND AT AROUND 30800 MILES. ALSO NOTE THAT THE SCHEDULED 30,000 MILE SERVICE WAS DONE THE DAY BEFORE THE INCIDENT HAPPENED AND THE CAR WAS INSPECTED AND CLEARED FOR ANY ISSUES/PROBLEMS. AN INCIDENT LIKE THIS CAN BE DANGEROUS IF THE VEHICLE STOPS LIKE THAT ON A HIGHWAY OR A BUSY ROAD WITH NO APPARENT SIGNS. AFTER THIS INCIDENT I LOST CONFIDENCE IN THE VEHICLE AND ALSO DO NOT WANT SOMETHING LIKE THIS HAPPEN TO ANYBODY ELSE. I WOULD LIKE THE COMPANY/MANUFACTURER TO TAKE SERIOUS NOTE OF THIS INCIDENT SO THAT IT DOES NOT HAPPEN TO ANYBODY ELSE. I WAS ALSO STRANDED IN CHICAGO FOR 3-4 DAYS WITH FAMILY AND THREE SMALL KIDS. AS THE PART WAS BACK-ORDERED THE D

Power Train
Filed Nov 15, 201449,990 milesAZ

DRIVING MY 2012 BMW 328I ON THE INTERSTATE I-10 IN ARIZONA MM163 AT APPROX. 80MPH AND I GET AN ERROR CODE "DRIVE TRAIN MALFUNCTION, DRIVE MODERATELY" AFTER THIS MESSAGE I WAS NOT ABLE TO ACCELERATE AS THE POWER TRAIN WAS NONEXISTENT. HAD TO COAST THROUGH HEAVY TRAFFIC IN A CONSTRUCTION ZONE TO GET MY FAMILY TO A SAFE AREA. I JUST BOUGHT THE VEHICLE FROM THE DEALERSHIP 4 MONTHS PRIOR AS IT WAS CPO'ED AND I HAVE THE EXTENDED WARRANTY. VEHICLE MILEAGE AT TIME OF INCIDENT WAS 49990 (STILL UNDER FULL BMW WARRANTY). *TR

Engine
Filed Aug 16, 20145,100 milesCA

IN MARCH, 2013 SERVICE ENGINE SOON LIGHT WOULD GO ON AND OFF AND ENGINE IDLE WOULD SUDDENLY SURGE. MADE SERVICE APPOINTMENT WITH DEALER WHERE I PURCHASED THE CAR AND SERVICE DEPARTMENT DIAGNOSED THE ISSUE AS A FAULTY SECONDARY AIR VALVE, FC 2A00, DC D1170-000 07-001, AND SECONDARY AIR VALVE WAS REPLACED. PARTS REPLACED: 11-72-7-506-214 AND 11-72-7-557-909. CAR WAS PURCHASED ON 10/8/2012 AND HAD 5,333 MILES WHEN IT REQUIRED REPAIR. AFTER THE REPAIR WAS DONE, THE SERVICE ENGINE SOON LIGHT WAS NO LONGER ON, BUT THE CAR CONTINUED TO EXPERIENCE ENGINE IDLE SURGES, BUT THEY WERE NOT AS ABRUPT AND SIGNIFICANT AS BEFORE THE REPAIR AND A LOT LESS FREQUENT. HOWEVER, IN JULY, 2014 THE CAR STARTED TO EXPERIENCE ISSUES RELATING TO THE ENGINE OVERHEATING, AND THE ENGINE BEGAN TO HAVE FREQUENT AND SUDDEN SURGES BOTH WHILE AT IDLE AND WHILE DRIVING. IN ADDITION, THE CAR'S A/C WAS NO LONGER PROVIDING COLD AIR, AND THE CAR'S PERFORMANCE WAS ERRATIC. WHEN MAX COOL WAS ENGAGED, THE CAR'S ENGINE WOULD SURGE LOUDLY UNTIL THE A/C WAS TURNED OFF. THE CAR BECAME INCREASINGLY DIFFICULT TO STEER AND DRIVE. DURING THE TIME THE CAR WAS EXPERIENCING THESE ISSUES, NO WARNING LIGHT WAS ILLUMINATED AND THE ON BOARD SYSTEM CHECK INDICATED THAT THERE WERE NO ISSUES WITH THE CAR. AT THIS POINT THE CAR HAD BEEN DRIVEN14,000 MILES (APPROX). SERVICE APPOINTMENT WAS SCHEDULED AND ACCORDING TO SERVICE DEPARTMENT, THE A/C SYSTEM WAS LEAKING AND THERE WAS VERY LITTLE REFRIGERANT LEFT, AND THE A/C COMPRESSOR WAS REPLAC

Vehicle Speed Control
Filed Jun 24, 201415,700 milesTN

ENGAGED CRUISE CONTROL ON INTERSTATE AND THE VEHICLE IMMEDIATELY AND AGGRESSIVELY ACCELERATED. AS THE VEHICLE SPEED INDICATOR APPROACHED THE CRUISE CONTROL PIPPER, THE PIPPER BEGAN TO INCREASE, STAYING ABOUT 5MPH AHEAD OF THE SPEEDOMETER NEEDLE. AT APPROXIMATELY 95MPH I DISENGAGED THE SYSTEM USING THE CONTROL IN THE STEERING WHEEL. INFORMATION CENTER DISPLAYED A "CRUISE CONTROL MALFUNCTION" ERROR. ENGAGING THE BRAKE DISENGAGED THE CRUISE CONTROL, BUT ONCE I RELEASE THE BRAKE PEDAL THE CRUISE BEGAN AGGRESSIVELY ACCELERATING AGAIN. TRIED IT ONCE MORE OFF THE INTERSTATE AT APPROXIMATELY 30MPH AND VEHICLE DISPLAYED SAME SYMPTOM. VEHICLE SPEED ALWAYS APPEARS TO CHASE THE CRUISE SETTING WHICH INCREASES STEADILY IN RELATION TO VEHICLE SPEED. PLAN TO CONTACT DEALER TODAY. *TR

Power Train
Filed May 23, 201418,000 milesGA

UNABLE TO ACCELERATE SAFELY, ENGINE GIVES OUT INTERMITTENTLY AT VARYING SPEEDS. CALLED EVERY DEALERSHIP AROUND ALPHARETTA, GA; GWINNETTE BMW TOLD ME THEY WOULDN'T WORK ON IT OR HELP ME AND THEN HUNG UP-ALL ON A RECORDED LINE. STILL WAITING FOR A MANAGER TO CALL ME. CALLED ANOTHER DEALER AND THEY SAID TO WAIT A FEW HOURS AND TRY AGAIN MEANWHILE I CAN ONLY HOPE MY CAR DOESN'T SHUT OFF ON MY DURING RUSH HOUR OR ON MY WAY TO WORK. THIS HAS BEEN ON ONGOING ISSUE WITH THE F30 BMW 3 SERIES AS MANY CUSTOMERS INDICATED THIS ISSUE FOR AT LEAST TWO YEARS. *TR

Visibility/Wiper
Filed Feb 28, 201429,000 milesCO

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE WINDSHIELD WIPERS SUDDENLY BECAME INOPERABLE WHEN THE VEHICLE SWITCHED FROM ECO MODE TO NORMAL DRIVE MODE INDEPENDENTLY. THE CONTACT SHUT OFF THE VEHICLE AND ONCE RESTARTED, THE WIPERS REMAINED INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000.

Power Train
Filed Dec 24, 20138,000 milesFL

BOUGHT BRAND NEW 2012 328I. WITHIN 2 MONTHS ENGINE MALFUNCTION WARNING WOULD SHOW UP AND CAR WOULD GO INTO "LIMP MODE" AND BARELY DRIVE ABLE. SOMETIMES COULD BE RESET BY TURNING OFF, THEN BACK ON. HAPPENED MULTIPLE TIMES, AND EVERY TIME THE DEALER TOLD ME NO ONE ELSE WAS HAVING THIS PROBLEM. THEY BLAMED THE FUEL INJECTORS AND REPLACED THEM MULTIPLE TIMES. IT WAS IN THE SHOP A TOTAL OF 6 TIMES FOR SAME "DRIVE TRAIN MALFUNCTION" WARNING. I MADE THEM BUY THE CAR BACK FROM ME, ASSUMING IT WAS A FLUKE WITH THE CAR, BECAUSE THEY CONTINUED TO ASSURE ME THAT NO ONE ELSE WAS HAVING THIS PROBLEM, ANYWHERE, I BOUGHT A BRAND NEW 2013 328I. WITHIN A MONTH I HAD THE SAME PROBLEM. EXCEPT THIS TIME IT WAS WORSE. IT COULDN'T BE FIXED BY TURNING IT OFF THEN BACK ON. EVERY TIME IT HAPPENED, 3 TIMES NOW, IT HAS REQUIRED A TRIP TO THE DEALERSHIP FOR THE EXACT SAME "DRIVETRAIN MALFUNCTION" WARNING. THEY STILL SAY THERE'S NO PROBLEM. WHEN IT HAPPENS THE ENGINE SHAKES VIOLENTLY AND THE CAR WILL BARELY RUN 55MPH IF PUSHED. THIS IS A CONSISTENT PROBLEM THAT IS BEING IGNORED BY BMW. EVERY TIME I HAVE TO TAKE THE CAR IN THEY SAY THEIR "GUIDELINES" JUST CALL FOR A COMPUTER RESET, AND THAT IT HAS BEEN FIXED, ONLY TO LEAVE ME ON THE SIDE OF THE ROAD A MONTH LATER. *TR

Electrical System
Filed Jun 30, 20138,682 milesCA

WENT TO START CAR AND GOT A DRIVE TRAIN MALFUNCTION MESSAGE. HAD IT TOWED TO A BMW DEALER TO DIAGNOSE THE PROBLEM. THEY WILL REPLACE THE INTAKE VANOS SOLENOID SENSOR. *TR

Electrical System
Filed Jun 27, 201312,300 milesAZ

THE I DRIVE COMPLETELY FAILED LEAVING THE SCREEN BLACK AT THIS TIME I HAD NO AUDIO,NO HANDS FREE TELEPHONE NO WAY TO CHANGE ANY SETTINGS ON THE VEHICLE. WENT TO BMW DEALERSHIP AND WAS TOLD IT WAS AN OVERTEMP CODE AND THAT BMW WAS AWARE THAT THERE WERE PROBLEMS AND ENGINEERS WERE WORKING ON IT BUT AT THE TIME THERE IS NOTHING THEY CAN DO TO CORRECT THE PROBLEM THIS CAR ONLY HAS 12,300 MILES ON IT AND STILL UNDER WARRANTY. THERE WERE 3 OTHER CARS THERE WITH THE SAME PROBLEM. ALL CARS HAD LOW MILEAGE. I FEEL THIS IS A VERY DANGEROUS SITUATION THAT BMW IS AWARE OF BUT CHOOSES TO DO NOTHING ABOUT IT. I AM ALSO CONCERNED THAT THIS COULD BE A FIRE HAZARD. *TR

Engine
Filed May 6, 201314,000 milesCA

APRIL 2013, A WARNING SIGNAL ON MY VEHICLE NOTIFIED ME THERE WAS A NEED FOR COOLANT. I SCHEDULED MAINTENANCE FOR 4/18/13. I INFORMED THEM OF THE COOLANT WARNING AND ALSO INQUIRED ABOUT RECALL NOTICES. ON 4/19/13, I CALLED WEBER BMW MYSELF TO CHECK THE STATUS, LOUIE INFORMED ME THERE WERE 3 RECALL NOTICES ON MY CAR THAT WERE APPARENT AND NEEDED TO BE REPAIRED, AND THAT THEY WOULD NEED TO HOLD MY CAR UNTIL MONDAY 4/22/13.I PICKED UP MY CAR ON 4/23/13 AND LOUIE INFORMED ME ALL THE RECALLS WERE FIXED AND MY CAR WAS GOOD TO TAKE HOME. ON 4/24/13, THE COOLANT WARNING SIGNALED AGAIN. THAT EVENING, MY CAR BEGAN TO EXERT EVEN MORE ISSUES THAN BEFORE! FIRST THE COOLANT WARNING, THEN WARNING TELLING ME TO DRIVE MODERATELY, THEN PULL OVER IMMEDIATELY ENGINE OVERHEATING. I PULLED THE CAR OVER, STOPPED THE ENGINE ALLOWING IT TO COOL DOWN, AND STARTING IT BACK UP, THE CAR WOULD NOT GO OVER 17 MPH. I CONTACTED WEBER BMW FOR ANOTHER SERVICE SCHEDULED FOR 4/30/13. A REPRESENTATIVE FROM WEBER BMW CONTACTED ME ON 4/29/13 AND INFORMED ME LOUIE ADVISED I CASUALLY STOP BY TO TOP OFF MY COOLANT,' AND THAT SHOULD RESOLVE MY PROBLEMS. I FOUND THIS RESOLUTION SKEPTICAL, LAZY, AND KNEW IT WOULD NOT BE ADEQUATE TO RESOLVE THE ISSUES WITH MY CAR. I STOPPED BY WEBER ON 4/29/13 AND THE SERVICE ADVISER ATTEMPTED TO 'TOP OFF MY COOLANT, WHEN WE BOTH NOTICED THE COOLANT SPILLING OUT OF THE OTHER SIDE OF THE ENGINE (I EMPHASIZE SPILLING AND NOT LEAKING). I WAS ADVISED NOT TO DRIVE THE VEHICLE. LOUIE CALLED ME O

Tires
Filed May 2, 20134,393 milesLA

TL* THE CONTACT OWNS A 2012 BMW 328I EQUIPPED WITH GOODYEAR EFFICIENT GRIP RUN FLATS TIRES, LINE SIZE 225/45R/18. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE TIRE DEVELOPED A BUBBLE ON THE SIDE WALL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS CAUSED BY DRIVING OVER A POT HOLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE TIRES WERE REPLACED. THE DOT AND THE VIN NUMBERS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,393 AND THE CURRENT MILEAGE WAS 10,000. *TR

Air BagsCrash1 injured
Filed Apr 17, 2013PA

DRIVER OF A 2012 BMW 328I, WAS MAKING A LEFT TURN OUT OF A PARKING LOT WHEN HER VEHICLE WAS STRUCK ON THE DRIVER'S SIDE (ROUGHLY THE MIDDLE OF THE VEHICLE) BY A CHEVROLET BLAZER THAT WAS TRAVELLING AT A RATE OF AT LEAST 40 MPH. NONE OF THE BMW'S AIRBAGS DEPLOYED. AS A RESULT OF THE AIRBAG FAILURE, THE DRIVER'S HEAD WENT THROUGH THE WINDOW OF THE DRIVER'S DOOR, RESULTING IN PHYSICAL AND NEUROLOGICAL INJURIES. BMW STATES THAT THE AIRBAG SYSTEM IS/WAS WORKING PROPERLY (I.E. - BMW ASSERTS THE AIRBAG SYSTEM SHOULD NOT HAVE DEPLOYED IN THIS SITUATION). DRIVER'S COMPLAINT IS THAT AIRBAG DEPLOYMENT WOULD HAVE PROTECTED HER AND PREVENTED SAID INJURIES. THUS, EITHER THE AIRBAG MALFUNTIONED AND FAILED TO DEPLOY, OR IT IS DESIGNED IMPROPERLY. IF THERE WERE EVER A SITUATION THAT WARRANTED A SIDE AIRBAG TO DEPLOY, THIS ACCIDENT PRESENTS THOSE FACTS. *TR

Service BrakesCrash
Filed Feb 13, 20135,000 milesCA

I WAS PULLING INTO THE DRIVE WAY TO PARK MY CAR. BECAUSE THERE IS A TINY SLANT, SO I DECIDED TO PUSH FOR A LITTLE GAS. THE CAR, HOWEVER, DID NOT STOP WHEN I PRESSED ON THE BRAKE. I WAS ONLY ABLE TO STOP THE CAR BECAUSE THE I DRIVE THROUGH THE GARAGE DOOR. *TR

Air Bags
Filed Nov 6, 20123,828 milesFL

PASSENGER SIDE AIR BAG DISENGAGES IF PASSENGER SITS ON ANY TYPE CUSHION. PASSENGER SIDE AIR BAG DISENGAGED LIGHT IS ON IF PASSENGER IS IN THE PASSENGER SEAT SITTING ON ANY TYPE OF CUSHION OR PADDING. THE AIR BAG CAN DISENGAGE IF PASSENGER WEARS A PADDED WINTER COAT. THIS BMW 328I ORIGINALLY WAS DELIVERED WITH THE AIR BAG ENGAGED WITH OR WITHOUT A PASSENGER IN THE PASSENGER SEAT, THE PASSENGER SIDE AIR BAG DISABLED LIGHT WAS ALWAYS OFF AND THE AIR BAG WAS ENGAGED. BMW WILL NOT RESTORE TO THE ORIGINAL DELIVERED CONDITION. THE PASSENGER SITTING ON ANY CUSHION OR PADDING IS IN DANGER OF INJURY BECAUSE OF A DISENGAGED PASSENGER AIR BAG. THIS WAS NOT THE ORIGINAL DELIVERED CONDITION....UPDATED11/21/12 *BF

Steering
Filed Nov 2, 20125,000 milesFL

TL* THE CONTACT OWNS A 2012 BMW 328I. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITH AN ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE CONTACT APPLIED SIGNIFICANT FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE WHEEL. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE STEERING WHEEL FUNCTIONED NORMALLY WITH THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE BATTERY WAS LOW VOLTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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