2011 Audi S5

Routine

Owners filed 8 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags4
000
Unknown or Other3
000
Electronic Stability Control (esc)1
000

1 safety recall

Part 573 reports
Fuel System, Gasoline › Fuel Injection System › Fuel Rail15V019000
Filed Jan 20, 201526,008 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.

Risk. A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.

Remedy. Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.

What owners reported

Newest filings
Air Bags
Filed Apr 7, 2017NY

THE AIRBAG IN MY CAR NEEDS TO BE REPLACED BUT AUDI HAS OFFERED NO TIMETABLE AS TO WHEN THIS MAY BE POSSIBLE. NO SOLUTION IS CURRENTLY AVAILABLE. I FIND IT DISCONCERTING TO BE DRIVING A CAR THAT HAS AN AIRBAG THAT COULD CAUSE SIGNIFICANT INJURY. UPDATED 10/10/2017*JS

Air Bags
Filed Feb 2, 2017OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Jan 31, 201775,000 milesGA

WHILE INSPECTING MY 2011 S5 AFTER PURCHASE I NOTICED THAT THE REAR WINDOW WAS DETACHING FROM THE TOP. THE DEALER REPAIRED AS A WARRANTY REPAIR. A FEW YEARS LATER THE TOP OF THE CONVERTIBLE ROOF ON THE INSIDE STARTED TO SAG. I CAN'T PROVE THE DEALER WAS AT FAULT BUT THEY WERE THE LAST TO WORK ON THE CONVERTIBLE ROOF. THE REPAIR IS NOT WORTH THE REMAINING VALUE OF THE VEHICLE AND THE DEALER WILL NOT INSURE THE REPAIR MORE THAN A YEAR. SO BE CAREFUL WITH THESE PARTS AND NOW MOST OF YOU KNOW THESE VEHICLES HAVE TAKATA AIRBAGS SUBJECT TO A RECALL WHICH AUDI HAS NOT PROVIDE A TIME TABLE FOR RESOLUTION.

Unknown or Other
Filed Jan 31, 201765,000 milesGA

IN 2014 I NOTICED THAT THE CARBON FIBER INSERT ON THE PASSENGER SIDE WAS PEELING OFF. THE DEALER REPLACED IT BUT THEN TOLD ME THEY REPAIRED IT BY ACCIDENT BECAUSE IT SHOULD NOT HAVE BEEN COVERED. A FEW MONTHS LATER THE CARBON FIBER INSERTS IN THE BACK SEATS STARTED TO PEEL OFF. AUDI COULD NOT EXPLAIN IT. I HAD TO TEAR THEM OFF BECAUSE THEY WERE SCRATCHING MY CHILDREN WHEN THEY SAT IN THE BACK SEAT. I PERSONALLY REPLACE THE INSERTS AND NOTICED THAT THE INSERT AROUND THE MMI WAS ALSO STARTING TO PEEL. SOMEONE SAID THAT UV RAYS AND HIGH HEAT COULD CAUSE THIS TO HAPPEN. I AM NOT HAPPY WITH THE QUALITY OF THIS PRODUCT.

Air Bags
Filed Jan 31, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electronic Stability Control (esc)
Filed Jan 18, 2017NJ

UNABLE TO GET PARTS FOR FAULTY MSE TRANSMISSION CURRENTLY IN MY 2011. AUDI UPGRADED BECAUSE OF KNOWN PROBLEMS TO NSY MODEL TRANSMISSION AND EXPECTS OWNER TO PAY EXPENSE. THEY DID NOT AND HAVE NOT MAKE THE CUSTOMER/CONSUMER AWARE OF THIS UNTIL YOU FORCED TO TAKE IT IN FOR SERVICE DUE TO SENSORS AND LIMITED FUNCTIONALITY IN DRIVING CAPABILITIES. VEHICLE HESITATES AND DROPS GEARS WHILE IN MOTION. THIS OCCURRED ON A MAJOR HIGHWAY CREATING A HAZARDOUS EVENT, IN ADDITION THEY WILL ALSO CHARGE YOU FOR A DIAGNOSIS AND BOGUS SERVICE WHILE THEY ARE ALREADY AWARE THAT THE PARTS ARE NOT AVAILABLE FOR THAT TRANSMISSION. UPON RESEARCH I HAVE FOUND THIS IS NOT AN ISOLATED PROBLEM, OR DUE TO DRIVING, MILEAGE, WEAR AND TEAR, PREVIOUS OWNER, LACK OF WARRANTY OR WHATEVER ELSE THEY WANT TO COME UP WITH. *TR

Air Bags
Filed Aug 3, 2016CA

TAKATA RECALL - I HAVE BEEN NOTIFIED BY AUDI THAT THE AIRBAG IN MY CAR NEEDS TO BE REPLACED BUT THEY HAVE OFFERED NO TIMETABLE AS TO WHEN THIS MAY BE POSSIBLE. NO SOLUTION IS CURRENTLY AVAILABLE. I FIND IT DISCONCERTING TO BE DRIVING A CAR THAT HAS AN AIRBAG THAT COULD CAUSE SIGNIFICANT INJURY.

Unknown or Other
Filed Jul 11, 201646,000 milesTN

I RECENTLY PURCHASED A USED AUDI S5 CABRIOLET. AFTER RESEARCHING THE VEHICLE AND NOTING SEVERAL POSTS ABOUT THE REAR WINDOW DETACHING FROM THE TOP AND HAVING A FRIEND WHO JUST HAD HIS A5 REPAIRED THIS WAS SOMETHING I WAS LOOKING FOR. IN MY INSPECTION OF THE VEHICLE I DID CONFIRM THAT THE TOP HAD ALREADY PULLED AWAY AT THE BOTTOM OF THE WINDOW. I POINTED THIS OUT TO THE SALESMAN AND THE DEALER AGREED TO FIX IT AT NO COST. WHILE I'M GETTING THIS FIXED, THIS IS TO DOCUMENT THAT THIS IS A WELL KNOWN ISSUE THAT AUDI SHOULD ADDRESS. THIS CAR IS IN IMMACULATE CONDITION EXCEPT FOR THE ONE ISSUE.

8 of 8 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20261000Routine
202511200Routine
20242000Routine
20233100Routine
20221200Routine
20211500Routine
202025400Routine
20196400Routine
201826200Routine
20161000Routine
20152000Routine
20146000Routine
201316000Routine
201210100Routine
2011 — this page8100Routine
201020000Routine
20083000Routine

Compare every S5 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 20, 2015. Source: NHTSA Office of Defects Investigation.