Volkswagen Group of America, Inc.: Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Volkswagen Group of America, Inc. reported this defect to federal regulators on Jan 20, 2015 and put the number of vehicles at risk at 26,008. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
The risk
A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
The remedy
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
10 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2013 Audi A7 | 19 | 5 | 1 | 2 |
| 2012 Audi A6 | 60 | 8 | 0 | 0 |
| 2012 Audi A7 | 30 | 5 | 2 | 2 |
| 2012 Audi Q7 | 29 | 4 | 0 | 1 |
| 2012 Audi S4 | 22 | 1 | 2 | 0 |
| 2012 Audi S5 | 10 | 1 | 0 | 0 |
| 2012 Volkswagen Touareg Hybrid | 0 | 2 | 0 | 0 |
| 2011 Audi Q7 | 23 | 4 | 0 | 1 |
| 2011 Audi S4 | 26 | 1 | 0 | 0 |
| 2011 Audi S5 | 8 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 15V019000.
Full record for the 2013 Audi A7 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →