Owners filed 114 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 7 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
77
1
1
1
Engine
11
0
0
0
Unknown or Other
8
0
0
0
Service Brakes
3
0
0
0
Steering
2
0
0
0
Exterior Lighting
2
0
0
0
Visibility/Wiper
1
0
0
0
Tires › Tread/Belt
1
0
0
0
Tires
1
0
0
0
Structure › Body
1
0
0
0
7 safety recalls
Part 573 reports
Lane Departure › Software26V125000
Filed Mar 4, 20261,620 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, Audi A7, and Audi A6 vehicles previously repaired under recall number 25V900. Due to a software error, the lane departure warning system may be deactivated.
Risk. The driver may be unaware that the lane departure warning system is deactivated and rely on a system that is not functional, increasing the risk of a crash.
Remedy. Dealers will update the software, free of charge. Owner notification letters were mailed March 13, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 6, 2026.
Back Over Prevention › Sensing System › Camera25V900000
Filed Dec 19, 2025356,894 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk. A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy. Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Service Brakes, Hydraulic › Fluid23V601000
Filed Aug 25, 20237,499 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi S7, S6 Sedan, RS7, RS6 Avant, A6 Allroad, 2019-2021 A7, and A6 Sedan vehicles. An incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.
Risk. Incorrect brake fluid can reduce braking ability and increase the risk of a crash.
Remedy. Dealers will inspect the brake fluid reservoir cap and, if necessary, replace it, free of charge. Owner notification letters are expected to be mailed October 17, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 47T9.
Electrical System22V861000
Filed Nov 21, 202250,883 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Risk. A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy. Dealers will install a protective cover, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90V2.
Filed Mar 14, 202247,238 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.
Risk. An inaccurate fuel reading may cause an engine stall due to lack of fuel, increasing the risk of a crash.
Remedy. Dealers will install a new sensor in the tank, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 20DN.
Air Bags21V159000
Filed Mar 10, 20213,421 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Risk. An incorrectly manufactured air bag may not deploy properly, and could also eject plastic debris into the passenger compartment, increasing the risk of injury during a crash.
Remedy. Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70i2.
Electrical System › Starter Assembly20V153000
Filed Mar 19, 20205,471 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology and 2.0TFSI engines. Moisture may enter the starter generator and cause an electrical short circuit.
Risk. A short circuit in the starter generator increases the risk of a fire.
Remedy. Volkswagen will notify owners, and dealers will replace the starter generator, free of charge. The recall began by May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 27H2.
What owners reported
Newest filings
Engine
Filed Aug 17, 2026VA
The factory-installed mechanical water pump module suffered a severe internal seal and housing failure. This allowed pressurized engine coolant to migrate directly into the engine's vacuum control system and vacuum lines, damaging crucial emissions and vacuum tubing. This defect poses a severe safety risk as coolant entering the vacuum grid can cause sudden loss of engine power, erratic braking assist, and localized engine overheating while operating the vehicle at highway speeds.
Engine
Filed Jul 8, 2026NJ
My 2019 Audi A6 was diagnosed with catastrophic internal engine failure on May 9, 2026 at Audi of Newton, Newton, NJ, at 93,645 miles. The vehicle required a full engine rebuild performed by REV Auto NJ at a cost of $12,000. The failure involved metal debris found in the engine oil, consistent with the documented EA839 3.0L V6 TFSI rocker arm needle bearing failure or piston skirt failure affecting this engine family. The EA839 engine used in this vehicle has a documented history of design defects: (1) Rocker arm needle bearings in early production engines were undersized and prone to disintegration, releasing metal debris into the oil supply and destroying camshaft lobes, balance shafts, and pistons. Audi silently revised the rocker arm part number three times (06M109417H -> 06M109417L -> 0P2109417), with the final revision featuring bearings twice the size of the originals - evidence of a known design defect. No recall was issued. (2) Audi of America issued a Piston Skirt Limited Warranty Extension in 2025 to 8 years/80,000 miles for EA839 piston failures. Independent engineering analysis by 034Motorsport, backed by laboratory testing, confirms that the EA839 piston design creates failure paths even under stock, unmodified conditions. Audi of America has not issued a safety recall for this engine failure pattern despite multiple documented failures across the A6, A7, A8, S4, S5, SQ5, Q7, and Q8 platforms sharing this engine. The failure mode - metal debris circulating throu
Engine
Filed Jun 15, 2026NJ
I recently brought my 2019 A6 to Nyack Audi for an unrelated repair, after performing their complimentary inspection the service advisor told me my water pump was leaking coolant into the vacuum hose system; and the pump, PCV valve, sensors, solenoids and vacuum hose system need to be replaced, costing $6,186. My A6 was out of warranty at that point, so Audi would not pay for the $6,186 in repairs. Engine coolant purportedly leaks into the vacuum system and other electrical components, causing contamination of the vacuum system. Leaking coolant will cause an overheated engine and possible FAILURE of the (EA839)engine and even the turbocharger . Today I did some online research line research and discovered a class action lawsuit involving their 1.8 & 2.0 engine water pumps which failed prematurely for the same reason. A major class-action settlement (Zhao v. Volkswagen Group of America) was approved covering certain 2014–2021 Audi vehicles equipped with 1.8L and 2.0L engines. And now, there is a class action involving the 2.9 & 3.0 V6 engines; “the lawsuit alleges the water pumps are defective in Audi's 2.9-liter and 3.0-liter EA839 V-6s; these engines were available in nearly every Audi model on sale from the 2018 to 2024 model years. The lawsuit—Larr, et al., v. Volkswagen Group of America, Inc., et al. —has been filed in the U.S. District Court for the District of New Jersey”. Apparently, Audi has know about this issue since at least 2018 and done nothing to try and resolve
Electrical System
Filed May 9, 2026CA
The central locking / electronic door lock system on my 2019 Audi A6 intermittently malfunctions, sometimes with a long beep sound and an error message appearing on the screen in front of my steering wheel. The affected system is available for inspection upon request. The issue does not happen all the time, but the door sometimes fails to unlock or appears to re-lock while I am trying to open it. In late April 2026, in the morning, I was leaving YogaSource in [XXX] . As I approached my vehicle in the parking lot, an unstable individual was approaching the area near my car. I attempted to enter the vehicle quickly for safety, but the central locking system malfunctioned. As I tried to unlock and open the door, the vehicle appeared to lock again and the door would not open. I was temporarily locked out of the vehicle during a potentially unsafe situation. The door eventually opened only after I pushed the door inward with force, locked and unlocked the vehicle again, and tried the handle again. This created a very concerning safety risk because I could not immediately access my vehicle when I needed to get inside quickly as the individual approached me. The problem has not yet been fully reproduced or confirmed by a dealer to my knowledge. I previously mentioned the central locking issue during service and asked whether there was a recall. I was told there was no recall and that a lock replacement would cost approximately $850. The issue I have been experiencing appears consist
Engine
Filed May 4, 2026NJ
Every single EA839 Audi Engine has piston skirt and cylinder scoring.
Electrical System
Filed Apr 27, 2026CA
Shortly after purchasing in 2025 I began having occasional issues with the door locks. Eventually the issue would self resolve but now I have experienced at least 2 times in last month being locked inside the vehicle and unable to exit without climbing into the passenger seat. I have not taken it in for repairs yet due to cost concerns but I am worried about this dangerous situation.
Service Brakes
Filed Apr 22, 2026TX
Complete shut down of all electrical associated components while driving on highway Loss of power steering loss of braking loss of ability to accelerate transmission failure loss of lane detection, loss of car detection. Diagnosed as , faulty alternator recall repaired and continuation of same electrical failures despite six additional repairs Multiple failures of all electrical components on highway road and side roads
Electrical System
Filed Feb 2, 2026VA
Incident Summary for NHTSA Complaint Component Involved: Electrical System: Alternator / Charging System Vehicle State: In motion (City street/Highway) Speed at Failure: Approximately [Insert Speed] MPH Narrative Description: The vehicle suffered a catastrophic electrical failure while in motion, resulting in an immediate and total engine stall in live traffic. This failure occurred without sufficient warning to safely maneuver the vehicle to the shoulder, creating an immediate safety hazard and risk of collision. This is a recurring safety defect: Repeat Failure: This is the second time this specific VIN has suffered a mid-traffic alternator failure. An Audi-certified replacement was installed by an authorized dealer (Audi Arlington) in 2022 following an identical incident. That replacement part has now failed. Failure of "Service Action" (27BQ): Despite an active Service Action for this component, the vehicle was not repaired during multiple prior service visits at authorized dealerships. The manufacturer failed to proactively address the defect, leading to this second roadside emergency. Cascading Electrical Instability: This VIN has a documented history of systemic electrical and safety system failures, including a gasket failure that compromised safety electronics and a total fuel system replacement due to sensor failure. The manufacturer (Audi) has classified this sudden loss of power in traffic as "non-critical," despite the clear risk of high-speed collision and physi
Electrical System
Filed Jan 21, 2026VA
My 2019 Audi A6 sedan displays warnings for the Start/Stop system malfunction indicated in Audi's document: "Emissions Service Action Code: 27BQ" [XXX] I'm still waiting to hear if this has been elevated to Recall status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown or Other
Filed Dec 22, 2025GA
The rear electronic child safety lock on my 2019 Audi A6 does not function as intended. When activated, the lock does not reliably engage or disengage, allowing the rear door to be opened from the inside when it should be locked. We only began using the child safety lock after having a baby, at which time the malfunction was discovered. This creates a potential child safety risk, as the rear door may be opened from the inside when the child safety lock is expected to prevent this. The vehicle has not been modified, and the issue occurs under normal operating conditions. The dealer inspected the vehicle and advised that the repair would require replacement of the rear door latch/actuator but declined coverage due to the vehicle being out of warranty.
Engine
Filed Aug 21, 2025TX
My water pump failed at 49,000 miles. I have been advised by Audi that it is not covered by the extended warranty for some similar cars.
Electrical System
Filed Jan 16, 2025TX
Yellow battery indicator light came on while driving car in 35 degree weather after a week of sitting in garage (holidays). I pulled over, read the manual and it said this could cause battery light to illuminate. I called the dealership service to ask them, they said possible reason. I decided to drive across city to dealership, 25 minutes away. On HOV lane, red warning lights flashing to pull over then 5 seconds later everything went black. No electrical, no engine, car died. VERY DANGEROUS!! Read later that this has been happening on Audi A6 (& other models) for 2+ years. Towed to dealership and they have had 1.5 weeks and still not fixed.
Tires › Tread/Belt
Filed Oct 30, 2024FL
255/40/R20 Tires thread separated Tires were purchased 10/14/2021 At Audi of Fort Myers
Electrical System
Filed Oct 24, 2024GA
Audi is aware of the starter-alternator issue which is documented in Audi's Emissions Service Action Code: 27BQ dated 4/30/24. Audi didn't communicate this to the effective users until October 2024. I personally experienced the defect in my starter-alternator on 10/21/24 and proceeded to have my car repaired.
Unknown or Other
Filed Aug 17, 2024CA
The car was purchased in 2019, brand new from Audi dealership. Last service showed a serious issue: REPLACE WATER PUMP VACUUM LINES WITH SOLENOIDS AND VACUUM RESERVOIR. Dealership claims out of warranty and wants to charge $5000. VW settled class action lawsuit with consumers due to faulty water pump, and there is a Technical service bulletin dated 11/21/2023 that states the water pump leaks coolant and needs to be repaired. Consumer should have been made aware that vehicle was at risk of faulty water pump that could have been replaced at time of bulletin issue because it would have been under the 4 year mark.
Visibility/Wiper
Filed Aug 7, 2024CA
Rearview camera (or various combinations of between 1 and 4 of the surround view cameras -- no rhyme or reason to which camera(s) fail in a given incident) frequently fails and displays a black screen instead of rearward facing view. This happens roughly one of every ten times I start my car, and is resolved only after I turn my car off, lock it, and leave it alone for several minutes. This has been the case since the car was new to me (I am the second owner of the vehicle, having purchased it 8 months and 10k miles after the original owner). This severely compromises rearward visibility and is in direct violation of Federal Motor Vehicle Safety Standard No. 111. Without the mandated backup camera, I am unable to see immediately behind my vehicle, increasing the risk of a collision with a pedestrian, another vehicle, or an animal/other object. The problem has been reproduced by two separate Audi dealers (Audi Marin and Audi Palo Alto), but they have been unable to resolve the issue upon repeated inspection of my vehicle. There are no warning lamps or errors prior to the failure. The only indication of failure is when I shift into reverse and see a black screen. This issue is consistent with other owners' experiences (see [XXX] ) who own vehicles on the same infotainment infrastructure (2019-2020 Audi A6/A7/A8/Q7/Q8). Similarly, it is consistent with the issue underpinning Compliance Recall 91DZ, affecting the same vehicles of the 2021 model year onward. INFORMATION REDACTED P
Exterior Lighting
Filed Jul 24, 2024VA
Side marker light in headlight stopped working
Steering
Filed May 9, 2024TX
After heavy down pour, the car was driven while the streets were still very wet. The car was driven through a 2 - 3 inch puddle of water that lasted less than 1 second, which caused a splash to the passenger side of the car, (the middle of the street did not have an accumulation of water) and within 30 secs caused the power steering warning light came on. This was not a flooded street, just the normal accumulation of water on the side of a residential curbed street. The steering immediately started to stiffen up and required increased effort to turn the steering wheel. The first warning lamp was yellow and stated that continued driving was still allowed, but after about 3 min the lamp turned red, and the message indicated "Steering malfunction, Do not drive vehicle". This occurred on a street where the speed limit was 30 mph, so safety at that time was not a big issue, but if this had happened on street where increased speed and more turning was required, safety could be a big issue if this happened suddenly. I was able to get the car to a nearby shop within 5 min, and the next day moved the car to the Audi West Houston. Audi has identified the power steering rack as faulty is in the process of replacing the electric power steering rack assembly. This car is a 2019 AUDI A6 with only 41k miles.
Electrical System
Filed Mar 9, 2024AL
Electrical malfunction warning. Steering wheel got tight. Transmission failure warning. Then the the car began to stop. all types of various warnings were popping up on the heads up display. It is in the process of getting taken to the nearest dealer.
Lane Departure › Blind Spot Detection
Filed Feb 22, 2024CA
When backing up the car the cameras don't turn on and often times the collision sensors go off randomly. On the highway the emergency brakes go off randomly when a car passes by on the right-hand side of the vehicle.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 4, 2026. Source: NHTSA Office of Defects Investigation.