1997 Audi A6

Routine

Owners filed 20 complaints about this vehicle with federal regulators, most often about the electrical system › ignition › switch. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System › Ignition › Switch8
010
Electrical System3
010
Electrical System › 12v/24v/48v Battery2
020
Visibility › Rearview Mirrors/Devices › Exterior1
000
Vehicle Speed Control1
000
Power Train › Automatic Transmission1
000
Fuel/Propulsion System1
000
Exterior Lighting › Headlights1
000
Engine and Engine Cooling › Engine1
000
Electrical System › Ignition1
000

2 safety recalls

Part 573 reports
Air Bags › Frontal97V175000
Filed Oct 8, 199739,300 vehiclesVolkswagen Of America,inc

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE DISCHARGE OF STATIC ELECTRICITY UNDER LOW HUMIDITY CONDITIONS CAN ACTIVATE THE DRIVER SIDE AIR BAG WHEN THE DRIVER ENTERS OR EXITS THE VEHICLE AND FORMS AN ELECTRICAL CIRCUIT BY TOUCHING CERTAIN AREAS OF THE STEERING WHEEL.

Risk. ACTIVATION OF THE AIR BAG UNDER THESE CONDITIONS CAN CAUSE PERSONAL INJURY.

Remedy. DEALERS WILL INSTALL A GROUND WIRE ON THE DRIVER SIDE AIR BAG.

Seat Belts › Rear/Other97V115000
Filed Jul 22, 199712 vehiclesVolkswagen Of America,inc

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR SEAT BELT RETRACTORS MAY NOT LOCK PROPERLY WHEN ENGAGED, OR NOT REMAIN LOCKED AFTER BEING ENGAGED.

Risk. IN THE EVENT OF A CRASH, AN IMPROPERLY LOCKING SEAT BELT COULD CAUSE INJURY TO AN OCCUPANT.

Remedy. DEALERS WILL REPLACE THE REAR SEAT BELT ASSEMBLY.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Jan 25, 2017197,000 milesWI

1997 AUDI A6 QUATTRO. FILLED UP WITH GAS AT 8PM, PARKED CAR IN DRIVEWAY IN FRONT OF GARAGE. BY 2PM NEXT DAY THERE WAS A LARGE PUDDLE OF GAS (NEARLY 1/2 TANK) LOCATED UNDER THE ENTIRE REAR END OF THE CAR PAST THE WHEELS MORE THEN 2 FT ON BOTH SIDES. THE FUMES COULD SMELT OVER 5 FT AWAY. I'M POSITIVE THE SLIGHTEST SPARK WOULD'VE IGNITED THE FUEL, THAT WOULD HAVE DESTROYED THE CAR, MY NEIGHBORS AND MY GARAGE. I TOOK VEHICLE TO MY MECHANIC, HE POINTED OUT THE LEAK, A PORT ON THE DRIVERS SIDE OF THE TANK THAT HAS A HOSE ATTACHED TO IT IS CRACKED. HE ALSO INFORMED ME THAT THE GAS WAS LEAKING ON MY EXHAUST, TRAVELING UP THE EXHAUST TOWARD THE ENGINE, I WAS LUCKY THAT THE HEAT DIDN'T IGNITE THE GAS. MECHANIC TOLD ME THERE HAS BEEN RECALLS FOR THIS EXACT ISSUE, AFTER CALLING, WERE INFORMED THIS VEHICLE DOES NOT FALL WITHIN THE RECALL THAT HAS BEEN ISSUED. AFTER DOING HOURS OF RESEARCH I HAVE FOUND COUNTLESS OTHER VW/AUDI OWNERS COMPLAINING THEIR VEHICLE NOT INCLUDED IN RECALL EVEN THOUGH ITS THE EXACT SAME ISSUE WITH THE SAME PART!! BY USING THE AUDI PARTS WEBSITE TO LOOK UP OTHER MODELS ITS EASY TO SEE THEY USE FUEL TANKS THAT HAVE THE SAME DESIGN ISSUE BUT NOT COVERED IN RECALL. PLEASE GET VW/AUDI TO INCLUDE ALL OF THEIR VEHICLES THAT HAVE THE FUEL TANKS WITH THE VALVE NIPPLES THAT HAVE PROVEN TO FAIL OVER AND OVER. IT SHOULD ALSO BE NOTED THAT THERE ARE REPORTS OF PART FAILURE AFTER RECALL HAS BEEN PREFORMED AND AUDI IS REFUSING TO FIX THE ISSUE AFTER THE FACT FORCING OWNERS TO PAY

Electrical System
Filed Dec 24, 201390,000 milesPA

IGNITION SWITCH STOPPED WORKING CAUSING THE HEADLIGHTS, TURN SIGNALS, AND WIPERS TO STOP WORKING. CAR STILL OPERATES AND IS A DANGER IF DRIVING WITHOUT TURN SIGNALS OR WIPERS WITHOUT KNOWING. I HAVE NOTICED THIS ISSUE HAS OCCURRED SEVERAL TIMES WITH THIS MODEL AND UNDERSTAND THE A4 HAD A RECALL FOR THIS PROBLEM THE SAME YEAR. IN WHICH THE IGNITION SWITCH HAS THE SAME PART NUMBER AS THE FAILED SWITCH IN THE A6 HOWEVER AUDI DID NOT ISSUE A RECALL FOR THE A6. *TR

Electrical SystemFire
Filed Jun 28, 2013CO

THE REAR SEAT WAS SHIFTED BY THE OCCUPANT TO ATTACH A CHILD'S CAR SEAT TO THE PASSENGER SIDE REAR SEATBELT MOUNTING BRACKETS. THE SPRING WIRES UNDER THE REAR SEAT CONTACTED BOTH POSTS OF THE BATTERY UNDER THE SEAT, IGNITING A FIRE, WHICH SPREAD THROUGH THE ENTIRE REAR SEAT OF THE CAR. THE SUSPENSION WIRES OF THE REAR SEAT WERE BURNED AWAY BY THE ARC. BASED UPON THE POSITION OF THE REAR SEAT REPORTED BY THE WITNESS, THE SEAT WIRES LINED UP RIGHT ON TOP OF THE BATTERY TERMINALS. THERE DID NOT APPEAR TO BE ANY INSULATING MEANS BETWEEN THE TERMINALS OF THE BATTERY AND THE BOTTOM OF THE SEAT SUSPENSION. *TR

Electrical System
Filed Aug 15, 2010100,000 milesCA

I'M HAVING A PROBLEM WITH THE IGNITION SWITCH ON MY CAR - A 97/AUDI/AUDI A6 WHITE RCO129. THE KEY TURNS TOO FAR AND YOU HAVE TO SHIFT IT BACK TO GET THE GAUGES/ELECTRICAL ACCESSORIES (WIPERS, AIR CONDITIONER, HEADLIGHTS, ETC.) TO FUNCTION PROPERLY AGAIN. COULD THIS BE RELATED TO THE 1994-1996 A6 RECALL? *TR

Electrical System › 12v/24v/48v BatteryFire
Filed Mar 22, 2010IN

1997 AUDI A6, VEHICLE CAUGHT FIRE. *BF ACCORDING TO THE POLICE REPORT, THE FIRE APPEARED TO HAVE STARTED IN THE BATTERY COMPARTMENT LOCATED UNDERNEATH THE RIGHT SEAT OF THE VEHICLE. OHIO TRAFFIC REPORT # 10-0327-89

Vehicle Speed Control
Filed Feb 8, 200785,200 milesIL

1997 AUDI A6 UNINTENDED ACCELERATION - STUCK THROTTLE. ONLY WAY TO STOP CAR FROM MOVING WAS TO TURN OFF IGNITION. AUDI DEALER (SUDS - NORMAL, ILLINOIS) FOUND ICE IN THROTTLE HOUSING AND WAS FAMILIAR WITH PROBLEM ON OTHER LIKE-MODEL AUDIS. IF I DID NOT HAVE PRESENCE OF MIND TO TURN OFF ENGINE I WOULD HAVE RUN INTO CROSS TRAFFIC ON BUSY SIX LANE HIGHWAY. *NM

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jul 20, 200667,000 milesNY

DT*: THE CONTACT STATED THAT THE SIDE VIEW MIRRORS WERE CLOUDY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE REFLECTIVE MATERIAL IN THE MIRRORS WAS PEELING. THERE WERE NO REPAIRS MADE. THE MANUFACTURER WAS ALSO NOTIFIED. UPDATED 9/5/2006 - THE DEALER REFUSED TO REPLACED THE MIRROR FREE OF CHARGE. *NM

Electrical System › Ignition › SwitchFire
Filed Nov 22, 2005GA

ASSOCIATED WITH COMPLAINT ID 345606/RECALL ID#00V317000 AUDI 1997 A6 WAGON WITH THE SAME SYMPTOMS. I REPLACED MY IGNITION SWITCH SEVERAL TIMES AND IT WOULD STAY ENGAGED AND THE KEY WOULD GET STUCK IN THE IGNITION. THIS PARTICULAR TIME THE CAR WAS BEING STARTED AND IT BURST IN TO FLAMES. THE FIRE DEPT PUT THE FIRE OUT AND I HAD THE CAR TOWED TO THE DEALER. STARTER WAS BURNED UP AND SO IS THE MOTORMOUNT IS AS MUCH AS I KNOW FOR NOW, IAM SURE THERE'S MORE. CAR IS STILL AT DEALER AND AUDI OF AMERICA (HQ) SAYS THAT THEY CANNOT PROMISE ME ANYTHING. MADE IT KNOWN THAT I WAS AFRAID TO HAVE A CAR THAT WOULD CATCH ON FIRE WITH MY TWO KIDS AND I. WAS REPEATEDLY TOLD THAT MY CAR DIDNT HAVE A RECALL ON IT BY THE DEALER AND THAT THE SAME PART WAS NOT BEING USED AS IN AUDI A4, EVEN AFTER I MENTIONED THE AUDI 1997 EARLIER COMPLAINT. AUDI IS BEING VERY INSENSITIVE TO THE SITUATION AND THINGS ARE NOT HAPPENING VERY FAST. I RECEIVE SEVERAL INQUIRIES ABOUT THE SAME INFO OVER AND OVER AS IF THE DEALER AND HQ ARE NOT CONNECTING. THE INSURANCE AGENT AND MYSELF ARE NOT RECEIVING TIMELY CALL BACKS FOR THE LAST COUPLE WEEKS. I AM VERY AFRAID OF THIS CAR, PLEASE HELP!!! I KNOW THAT DECISIONS ARE MADE AT HQ SO I REALLY NEED THEIR HELP. *NM

Electrical System › Ignition › Switch
Filed Nov 21, 2005AR

IGNITION SWITCH HAS MALFUNCTIONED MANY TIMES, CAUSING HEADLAMPS TO FLICKER OR SIMPLY NOT FUNCTION. THE SWITCH NOW HAS MALFUNCTIONED TO THE POINT OF NO LONGER ALLOWING THE HEADLAMPS TO FUNCTION. *NM

Electrical System › Ignition › Switch
Filed Jul 15, 2004116,000 milesMI

I HAVE A "STICKY" IGNITION SWITCH, YOU HAVE TO MANUALLY TURN IT BACK TO RUN OR THE STARTER STAYS ENGAGED. I HAVE NOT CORRECTED THE PROBLEM YET. IT SEEMS TO BE A COMMON FAILURE AND WAS A RECALL ITEM ON OTHER MODELS. *LA

Engine and Engine Cooling › Engine
Filed Apr 26, 200490,000 milesMA

I DRIVE A 1997, A6 AUDI QUATTRO STATION WAGON. OVER THE PAST 2 WINTERS, I HAVE HAD 2 VERY SIMILAR INCIDENTS. ON EXTREMELY COLD MORNINGS WHILE DRIVING INTO WORK THE CAR ACCELERATED ON ITS OWN. EACH TIME I HAD TO PULL OFF THE ROAD, THROW THE CAR INTO NEUTRAL AND SHUT TO CAR OFF. *AK

Electrical System › Ignition
Filed Feb 16, 2004105,000 milesMD

97 AUDI A6 AVANT HAS FAULTY IGNITION SWITCH THAT RESULTS IN FAILURE OF MULTIPLE ELECTRONIC COMPONENTS . *AK

Electrical System › Ignition › Switch
Filed Aug 27, 2003MO

IGNITION SWITCH FAILED. IT'S A WELL-KNOWN PROBLEM. GO TO HTTP://WWW.AUDIWORLD.COM/SEARCH/ AND PUT 'IGNITION SWITCH' IN AND SEE HOW MANY PEOPLE HAVE HAD THIS SAME PROBLEM AND YET THERE'S A RECALL ON THE A4, BUT NOT THE A6.*AK

Electrical System › Ignition › Switch
Filed Apr 25, 2002MD

AUDI OF AMERICA REPLACED IGNITION SWITCHES ON 1997 A4 MODEL CARS AS PART OF A RECALL PROGRAM. THE 1997 AUDI A6 USES THE SAME IGNITION SWITCH AS THE AUDI A4, BUT THE A6 WAS NOT INCLUDED IN THE RECALL WITH THE A4. THE SYMPTOMS OF THE FAILING SWITCH ARE THE SAME WITH BOTH A4 AND A6 MODELS. IT WOULD SEEM PRUDENT BY AUDI TO REPLACE THE IGNITION SWITCHES ON THE A6 MODEL CARS AS PART OF THE SAME RECALL PROGRAM AS THEY DID WITH THE A4 MODEL, ESPECIALLY SCINCE THE IGNITION SWITCHES ARE THE SAME PART NUMBER.*AK

Electrical System › Ignition › Switch
Filed Apr 24, 2002UT

PLASTIC IGNITION SWITCH BREAKS AND KEY WILL NOT RETURN TO NORMAL POSITION, RESULTING IN LOSS OF TURN SIGNALS, LIGHTS, WIPERS. ATTEMPTED RESET MY TURN CAR OFF WHILE MOVING.*AK

Electrical System › 12v/24v/48v BatteryFire
Filed Oct 3, 2001TX

BATTERY UNDER REAR SEAT SHORTED DUE TO MALFUNCTION OR CONTACT WITH WIRES ON BOTTOM OF SEAT CUSHION DUE TO INADEQUATE CLEARANCE BETWEEN BATTERY AND CUSHION. FIRE PRECEEDED BY LIGHTS FLASHING ON AND OFF AND MOON ROOF OPENING AND CLOSING. SMOKE CAME UP FROM UNDER REAR SEAT WHERE MY 14 YEAR OLD DAUGHTER WAS SEATED. FIRE EXTINGUISHED PROBABLY DUE TO LACK OF 0XYGEN. DEALER REPORTS MECHANIC HAS SEEN PRIOR CASE SIMILAR.

Electrical System › Ignition › Switch
Filed Aug 29, 2001ND

KEY DID NOT RETURN TO NEUTRAL POSITION AFTER STARTING VEHICLE. MECHANIC HAS REPLACED IGNITION SWITCH.*AK

Power Train › Automatic Transmission
Filed Jan 24, 2001NY

TRANSMISSION WILL NOT GO INTO GEAR CORRECTLY. DEALER WILL INSPECT VEHICLE.*AK

Electrical System › Ignition › Switch
Filed Feb 7, 2000FL

NUMEROUS ELECTRICAL FAILURES AND MALFUNCTIONS INCLUDING REPLACEMENT OF IGNITION SWITCH, 2 BATTERIES, 2 ALTERNATORS, A/C FAN RELAYS AND FANS, NUMEROUS WIRING "REROUTES"; PROBLEMS STILL EXIST. CAR LOOSES ELECTRICAL POWER WHILE DRIVING WITHOUT WARNING. CANNOT BE RESTARTED.

Exterior Lighting › Headlights
Filed Dec 30, 1999CT

LOW BEAM DESIGN CAUSES THE HEADLIGHTS TO BE VERY DIM WHICH MAY CAUSE VISUAL DIFFICULTY, AND MAY RESULT IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

20 of 20 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
20266000Routine
20256200Routine
20242100Routine
20232100Routine
20222500Routine
2021161100Routine
202025900Routine
2019114710Routine
201811210Routine
201720300Routine
201651320Routine
201522400Routine
201441400Routine
201352620Routine
201259800Routine
201121300Routine
201017310Routine
200921400Routine
200871410Routine
200753400Routine
200667410Routine
200591320Routine
200435420Routine
200366750Routine
200288431Fatalities reported
2001113770Routine
2000148480Routine
19992179232Fatalities reported
19981301070Routine
1997 — this page20240Routine
199651210Routine
199516200Routine
19942100Routine

Compare every A6 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 8, 1997. Source: NHTSA Office of Defects Investigation.