2003 Audi A6

Routine

Owners filed 66 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 7 times.

When it fails
020k40k60k90k120k200k

50 complaints record an odometer reading. Failures cluster around 75,00090,000 miles; the median is 82,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Fuel System, Gasoline8
010
Electrical System6
030
Tires › Sidewall5
000
Power Train › Automatic Transmission5
000
Power Train4
000
Fuel System, Gasoline › Delivery › Fuel Pump4
000
Service Brakes, Electric3
000
Fuel/Propulsion System3
000
Fuel System, Gasoline › Storage › Tank Assembly3
000
Engine3
010

7 safety recalls

Part 573 reports
Fuel System, Other › Storage › Tank Assembly11V267000
Filed May 3, 20115,992 vehiclesVolkswagen Of America, Inc

Defect. VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2001-2004 AUDI A6, MODEL YEAR 2002-2003 S6 AND MODEL YEAR 2003 RS6 VEHICLES EQUIPPED WITH 4.2L ENGINES AND MANUFACTURED FROM JUNE 19, 2001, THROUGH JUNE 8, 2004. THE AGING OF THE PLASTIC MATERIAL IN THE FUEL TANK ROLLOVER VALVE COMBINED WITH BENDING STRESS FROM THE ALUMINUM VENTILATION LINE TO THE ROLLOVER VALVE NIPPLE MAY LEAD TO CRACKING OF THE NIPPLE. IF THIS HAPPENS, A FUEL LEAK MAY RESULT.

Risk. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD LEAD TO A VEHICLE FIRE.

Remedy. DEALERS WILL REINFORCE THE NIPPLE ON THE ROLLOVER VALVE TO PREVENT LEAKAGE OR REPAIR THE CRACKING AT THE NIPPLE. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.

Fuel System, Gasoline › Storage › Tank Assembly08V157000
Filed Apr 8, 200868,240 vehiclesVolkswagen Of America, Inc

Defect. VOLKSWAGEN IS RECALLING 68,240 MY 2001-2004 AUDI A6 QUATTRO VEHICLES EQUIPPED WITH 2.7L, 2.8L, OR 3.0L ENGINES AND MY 2001-2005 ALLROAD QUATTRO VEHICLES EQUIPPED WITH 2.7L OR 4.2L ENGINES. THE AGING OF THE PLASTIC MATERIAL IN THE FUEL TANK ROLLOVER VALVE COMBINED WITH BENDING STRESS FROM THE ALUMINUM VENTILATION LINE TO THE ROLLOVER VALVE NIPPLE MAY LEAD TO CRACKING OF THE NIPPLE. IF THIS HAPPENS, A FUEL LEAK MAY RESULT.

Risk. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD LEAD TO A VEHICLE FIRE.

Remedy. DEALERS WILL REINFORCE THE NIPPLE ON THE ROLLOVER VALVE TO PREVENT LEAKAGE OR REPAIR THE CRACKING AT THE NIPPLE. THE RECALL BEGAN ON JUNE 27, 2008. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.

Fuel System, Gasoline › Delivery › Fuel Pump07V375000
Filed Aug 28, 200734,358 vehiclesVolkswagen Of America, Inc

Defect. ON CERTAIN VEHICLES EQUIPPED WITH 1.8L TURBO, 2.8L V6, OR 3.0L ENGINES, A CHANGE IN THE ELECTRICAL MOTOR COMPONENTS IN THE FUEL PUMP CAN LEAD TO AN INOPERATIVE FUEL PUMP AND, ULTIMATELY, STOPPAGE OF FUEL SUPPLY TO THE ENGINE CAUSING IT TO STALL.

Risk. IF FUEL FLOW TO THE ENGINE IS INTERRUPTED, THE VEHICLE COULD STALL WITHOUT WARNING AND THUS PRESENT A POTENTIAL RISK OF CRASH.

Remedy. DEALERS WILL INSTALL NEW FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 28, 20007. OWNERS MAY CONTACT VW AT 1-800-222-8987 OR AUDI AT 1-800-822-2834. THIS RECALL IS A SUPPLEMENT TO A PREVIOUS CAMPAIGN (PLEASE SEE 06V017).

Electrical System06V198000
Filed Jun 5, 200670,512 vehiclesVolkswagen Of America, Inc

Defect. ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH HALOGEN LOW BEAM HEADLIGHTS, CERTAIN CONNECTOR PINS IN THE HEADLIGHT SWITCH CONNECTOR COME INTO CONTACT WITH EACH OTHER CAUSING A SHORT CIRCUIT. NOTE: VEHICLES WITH XENON LOW BEAM HEADLIGHTS ARE NOT AFFECTED BECAUSE THE CIRCUIT IN THESE VEHICLES CONTAINS A FUSE, WHICH PRECLUDES EXCESSIVE CURRENT FLOW IN THE CASE OF A SHORT CIRCUIT. AUDI S6 AND S6 AVANT VEHICLES ARE ALL EQUIPPED WITH XENON LOW BEAM HEADLIGHTS AND, THEREFORE, ARE NOT LONGER AFFECTED BY THIS RECALL.

Risk. THIS CONDITION COULD LEAD TO OVERHEATING OR FIRE.

Remedy. DEALERS WILL REROUTE THE WIRING HARNESS BY INSTALLING A JUMPER WIRING HARNESS. THE RECALL BEGAN ON DECEMBER 16, 2006. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.

Fuel System, Gasoline › Delivery › Fuel Pump06V017000
Filed Jan 23, 200674,000 vehiclesVolkswagen Of America, Inc

Defect. ON CERTAIN VEHICLES PRODUCED FROM SEPTEMBER 2002 - MARCH 2003, EQUIPPED WITH 1.8L TURBO, 2.8L V6, OR 3.0L ENGINES, A CHANGE IN THE ELECTRICAL MOTOR COMPONENTS IN THE FUEL PUMP CAN LEAD TO AN INOPERATIVE FUEL PUMP AND, ULTIMATELY, STOPPAGE OF FUEL SUPPLY TO THE ENGINE CAUSING IT TO STALL.

Risk. IF FUEL FLOW TO THE ENGINE IS INTERRUPTED, THE VEHICLE COULD STALL WITHOUT WARNING AND THUS PRESENT A POTENTIAL RISK OF CRASH.

Remedy. DEALERS WILL INSTALL NEW FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 10, 2006. OWNERS MAY CONTACT VW AT 1-800-222-8987 OR AUDI AT 1-800-822-2834.

Electrical System04V133000
Filed Mar 18, 2004172,866 vehiclesVolkswagen Of America, Inc

Defect. ON CERTAIN PASSENGER VEHICLES, IF A DRIVER'S KNEES PUSH AGAINST THE KNEE BOLSTER (CRASH ELEMENT) LOCATED UNDER THE DASHBOARD, IT CAN CONTACT THE HEADLIGHT SWITCH WIRING HARNESS, AND AN ELECTRICAL SHORT COULD OCCUR.

Risk. A FIRE COULD ORIGINATE IN THE LEFT DASHBOARD AREA.

Remedy. DEALERS WILL INSTALL A PROTECTIVE COVERING ON THE KNEE BOLSTER (CRASH ELEMENT). IN ADDITION, THE WIRING HARNESS AS WELL AS THE FELT PROTECTOR ON THE LEFT SIDE OF THE DASHBOARD CARRIER WILL BE CHECKED, AND REPLACED IF NECESSARY. THE RECALL BEGAN ON JULY 26, 2004. OWNERS SHOULD CONTACT AUDI AT 1-800-822-2834.

Air Bags › Frontal02V275000
Filed Oct 9, 2002170 vehiclesVolkswagen Of America,inc

Defect. ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3-SPOKE SPORT STEERING WHEELS, IT IS POSSIBLE THAT THE IGNITER FOR THE DRIVER'S SIDE AIR BAG MAY NOT HAVE BEEN PROPERLY ASSEMBLED.

Risk. AN IMPROPERLY POSITIONED IGNITER WILL NOT ACTIVATE THE AIR BAG IN THE EVENT OF A CRASH.

Remedy. DEALERS WILL REPLACE THE AIR BAGS. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS SHOULD CONTACT AUDI AT 1-800-822-2834.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Mar 31, 2021150,000 milesOH

THE GAS TANK OR COMPONENTS OF THE TANK ARE LEAKING GAS WHEN MORE THAN A SMALL AMOUNT OF GAS IS PUT INTO THE TANK. GAS LEAKS ALL OVER THE GROUND FROM THE TANK AND THE CABIN FILLS WITH GAS FUMES. MY 18 SON HAS BEEN DRIVING THIS CAR AND I WILL NOT ALLOW HIM OR ANYONE ELSE TO DRIVE THE CAR NOW. AFTER READING ONLINE THAT MANY PEOPLE HAVE THIS SAME PROBLEM, I AM SHOCKED THAT THIS IS NOT A RECALL WHEN IT COULD BE POTENTIALLY LIFE THREATENING AND THAT AUDI WANTS TO CHARGE 3K TO LOWER THE TANK AND REPAIR.

Engine
Filed May 8, 2018149,000 milesPA

TL* THE CONTACT OWNS A 2003 AUDI A6. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND THE CRANKSHAFT SENSOR WAS REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN BACK TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED, BUT WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 149,000.

Engine
Filed Jan 25, 2018149,000 milesPA

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 AUDI A6. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed Jul 11, 2017108,789 milesNC

CHECK ENGINE LIGHT ON, VEHICLE WILL NOT PASS EMISSIONS TESTING. AUDI DETERMINED THAT IT WAS DUE TO A FUEL LEAK FROM A CRACK IN THE PASSENGER SIDE REAR ROLLOVER VALVE. VEHICLE HAD BEEN RECALLED IN PAST FOR SIMILAR ISSUE (PERFORMED). TANK HAS 4 ROLLOVER VALVES, ONLY ONE (FRONT DRIVER) INCLUDED IN PRIOR RECALL. INITIAL QUOTED $3,300 TO REPLACE TANK. AUDI OFFERED TO PAY FOR REPLACEMENT TANK WITH THE EXCEPTION OF ~$600 (REPAIR ORDER ATTACHED). REPAIR COMPLETED ON 2/23/2017, CAR PASSES STATE INSPECTION. AS YOU CAN SEE BY THE "STAINING" IN THE ATTACHED PHOTO, THE LEAK WAS SIGNIFICANT DEALER THEN CALLS TO SAY THAT CAR NEEDS TO BE RETURNED TO PERFORM PRIOR RECALL ON THE NEWLY INSTALLED TANK. RECALL TO BE PERFORMED ON ONLY THE ONE ROLLOVER VALVE (DRIVER FRONT) THAT CAN BE ACCESSED WITH OUT REMOVING FUEL TANK. NOT THE VALVE THAT WAS LEAKING AND NECESSITATED THE REPLACEMENT. I REQUESTED THAT AUDI PERFORM RECALL ON ALL 4 ROLLOVER VALVES AS THEY INSTALLED A KNOWINGLY DEFECTIVE PART AND THE RISK OF ANOTHER CRACK/LEAK EXISTS. DEALER SAYS AUDI REFUSES. I HAVE MADE SEVERAL CALLS TO BOTH DEALER AND AUDI WITH NO RESPONSE FROM AUDI BEYOND A CONVERSATION WITH CUSTOMER SERVICE. CHECK ENGINE LIGHT BACK ON 5/08/2017. EMAILED DEALER ON 5/11/2017 (ATTACHED PDF) WITH MY REQUEST (AGAIN), AND HAVE RECEIVED NO CONTACT FROM AUDI. RETURNING CAR TO DEALER FOR RECALL ON THE ONE ROLLOVER VALVE ON 7/12/17. AUDI IS PUTTING THIS CAR BACK ON THE ROAD WITH THE STRONG POTENTIAL OF A FUEL LEAK.

Steering
Filed May 12, 2017137,000 milesMO

I WAS DRIVING IN LIGHT RAIN AND SAW A SMALL PUDDLE OF WATER AHEAD SO I SLOWED DOWN AND WENT THROUGH IT AT 10MPH, ALL OF THE SUDDEN MY STEERING WHEEL LOCKS UP AND IS STUCK GOING RIGHT, GRINDING NOISE CAME FROM THE FRONT DRIVERS WHEEL. I SOMEHOW MANAGED TO GET THE VEHICAL TO A FIRE STATION AND PARK IT THERE AFTER 30M AND ONLY GOING 20FT THEN ALL OF A SUDDEN WHILE I'M PRESSING THE GAS PEDDLE THE HORRIBLE GRINDING NOISE COMES BACK AND THE CAR GOES NO WHERE IN DRIVE OR REVERSE.

Unknown or Other
Filed Apr 2, 201784,600 milesCA

SUNROOF EXPLODED WHILE TRAVELING ON THE FREEWAY.

Fuel/Propulsion System
Filed Nov 30, 2016180,000 milesIL

TL* THE CONTACT OWNS A 2003 AUDI A6. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A PUDDLE OF FUEL IN THE DRIVEWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ROLLOVER VALVE HAD A CRACK, CAUSING THE FUEL TANK TO LEAK. THE VEHICLE WAS REPAIRED PER A RECALL, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

Fuel System, Other
Filed Oct 17, 2014150,000 milesMI

I HAVE 2003 AUDI A6 QUATTRO 4.2 L. I HAD IN SHOP FOR REAR BRAKES AND MECHANIC NOTED FUEL LEAKING/DRIPPING FROM FRONT DRIVERS SIDE OF PLASTIC FUEL TANK. I DID INTERNET SEARCH AND FOUND RECALL CAMPAIGN 11V267000 AND MANY COMPLAINTS REGARDING SIMILAR LEAKS. I VERIFIED MANUFACTURE DATE 4/3/(2002 OR 2003?) FROM VEHICLE WHICH FALLS IN WINDOW COVERED BY RECALL OF UNITS MANUFACTURED BETWEEN JUNE 19, 2001 THROUGH JUNE 8, 2004. I CONTACTED AUDI AMERICA AND EVENTUALLY SPOKE WITH XXXX AT [XXX]. SHE ASSURED ME THAT MY CAR WAS EITHER NOT SUBJECT TO THE RECALL OR HAD BEEN FIXED. I TOLD HER I WAS THE OWNER OF THE CAR AT THE TIME OF THE RECALL ( MAY 2011) AND MY CAR HAD NOT BEEN FIXED. SHE ROBOTICALLY REPEATED THAT MY CAR HAD EITHER BEEN FIXED OR NOT PART OF THE RECALL. I ASKED HER TO VERIFY THAT IT HAD BEEN FIXED AND SHE SAID THEY HAVE NO RECORDS TO SHOW THAT. SHE SAID I COULD CONTACT THE DEALER THAT ORIGINALLY SOLD THE CAR. I SAID WHY WOULD A DEALER IN WISCONSIN WHO SOLD THE CAR IN 2003 HAVE ANY RECORDS REGARDING A RECALL ISSUED IN 20011 WHEN I OWNED THE CAR? SHE WAS SILENT. I ASKED FOR A LIST OF ALL VINS IN THE RECALL. SHE SAID SHE COULD NOT GIVE ME THAT. SHE AGREED TO SEND ME A "RANGE" OF AFFECTED VIN'S. SHE SAID THEY MIGHT BE ABLE TO HELP ME OUT BUT I NEED TO HAVE AND EVALUATION DONE AT MY EXPENSE AT AN AUDI DEALER TO DETERMINE WHAT IS WRONG. I SAID I KNOW WHAT IS WRING, IT IS LEAKING GAS FROM THE ROLLOVER VALVE CONNECTION ON THE TANK AND REPORTED ALL OVER THE INTERNET IN AUDI FORUMS ETC

Power Train
Filed Oct 10, 2014120,120 milesCT

FAILED CT EMISSIONS TEST. CHECK ENGINE LIGHT ILLUMINATED. CONFIRMED CODE TO BE P0741. INFORMED BY AUTHORIZED TECHNICIAN THAT THE TORQUE CONVERTER REQUIRES REPLACEMENT. *TR

Fuel System, Gasoline
Filed Aug 21, 2014TN

AT TIMES WHEN DRIVING THE CAR THE ACCELERATION BECOMES SLOW AND IT STALLS WITH A JERK LIKE IT'S GOING TO JUST STOP ALSO, WHEN THE CAR IS PUT IN REVERSE GEAR IT WILL NOT MOVE. I AM STUCK. THE PRND FLASHING ON THE DASHBOARD. I BECOME AFRAID BECAUSE THIS CAN CAUSE SERIOUS ACCIDENTS.

Fuel System, GasolineFire
Filed Jun 25, 201487,434 milesPA

TL* THE CONTACT OWNS A 2003 AUDI A6. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RESET THE CODES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO INDICATED THAT THE ENGINE MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED WHILE DRIVING 60 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE COMPLARTMENT. THE CONTACT MENTIONED THAT THE FIRE HAD CONSUMED AND BURNED THROUGH THE HOOD AROUND TO THE FRONT DRIVERS SIDE OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. NO INJURIES HAD BEEN SUSTAINED. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN ID NUMBER: 11V267000 (FUEL SYSTEM, OTHER), NHTSA CAMPAIGN ID NUMBER: 07V375000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN ID NUMBER: 08V157000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS DESTROYED. THE CONTACT WAS AWAITING AN INSURANCE ADJUSTOR TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,434. UPDATED 08/25/14*LJ UPDATED 09/5/2014 *JS

Electrical SystemFire
Filed Aug 26, 201370,000 milesMI

THE FIRE STARTED UNDER DASHBOARD AS I WAS DRIVING. I STOPPED THE CAR IN THE MIDDLE OF THE ROAD AND QUICKLY JUMPED OUT THE CAR WHEN SAW A FLAME. THIS WAS THE MOST FREIGHTING EXPERIENCE IN MY LIFE. *TR

EngineFire
Filed May 15, 2013124,000 milesGA

ON MAY 3, 2013, I WAS DRIVING ON THE EXPRESSWAY AT APPROXIMATELY 10MPH. SUDDENLY, I BEGAN SMELLING SMOKE. I THOUGHT THE SMOKE WAS COMING FROM NEARBY TRUCKS. HOWEVER, SOON AFTER, SMOKE WAS PROFUSELY COMING THROUGH MY GLOVE COMPARTMENT. I PULLED OVER, TURNED THE CAR OFF, AND EXITED THE CAR. ABOUT 5 MINUTES LATER, THIS VEHICLE ENGULFED IN FLAMES, BEGINNING WITH THE HOOD! THE WIND SHIELD THEN SHATTERED APPROXIMATELY 3 MINUTES LATER. BY THIS TIME, THE FIRE DEPARTMENT ARRIVED AND BATTLED THE FIRE APPROXIMATELY 20 MINUTES. THERE WAS NO PREVIOUS SIGN THAT CAR SERVICE WAS NECESSARY. FURTHERMORE, ACCORDING TO THE DEALER AND DMV, 3 MONTHS AGO, THERE WAS A CLEAN EMISSIONS AT THE TIME OF PURCHASE. *TR

Power Train
Filed Nov 4, 2012125,000 milesMI

TORQUE CONVERTER DISENGAGES AND POWER / RPM SURGE OCCURS. *TR

Service Brakes, Hydraulic
Filed Oct 9, 2012NY

CAR BRAKE LIGHTS ARE ON ALL THE TIME AND IT REVES ALL THE TIME. *TR

Service Brakes
Filed Sep 26, 201289,000 milesMO

TL* THE CONTACT OWNS A 2003 AUDI A6 2.7 QUATTRO. THE CONTACT STATED WHILE TRAVELING 20 MPH THE ABS SYSTEM ACTIVATED CAUSING THE VEHICLE TO VEER TO THE LEFT. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 90,500.

Power Train
Filed Aug 31, 2012105,000 milesTX

TRANSMISSION STARTED TO SHUDDER AND SOMETIMES THE TRANSMISSION DOES NOT GOES TO NEUTRAL WHEN THE CAR IS STOPPED, ENGINE REVS AND IT IS DIFFICULT TO STOP. PRND DISPLAY ON DASHBOARD IS BLINKING. CHECK ENGINE LIGHT IS ON. FAULT CODE SHOWS FAILURE ON TRANSMISSION CONTROL MODULE. *TR

Fuel System, Gasoline
Filed Mar 26, 2012112,312 milesAL

FILLING THANK MORE THAN 2 QUARTERS WILL START SPILLING GAS, THE FUMES ARE COMING FROM THE TOP OF THE GAS THANK, DRIVER SIDE, UNDER THE REAR SEAT. *TR

Fuel System, Gasoline
Filed Dec 20, 2011MI

ON DECEMBER 18, 2011 I WAS DRIVING DOWN THE ROAD AND MY VEHICLE STALLED. I HAD MY CAR TOWED TO THE LOCAL AUDI DEALER AND WAS TOLD THAT IT NEEDED A NEW FUEL PUMP. I CONDUCTED AN INTERNET SEARCH AND DISCOVERED THAT MY AUDI HAD BEEN PART OF A RECALL AND I ASKED THE LOCAL DEALER IF THE RECALL REPAIR HAD EVER BEEN CONDUCTED, THEY TOLD ME THAT MY VEHICLE WAS NOT PART OF A RECALL. THEY TOLD ME THAT ONLY AUDI A-4'S WERE PART OF THE RECALL. HOWEVER, THE NHTSA WEBSITE SHOWS A LETTER DATED JULY 23, 2007 SENT FROM VOLKSWAGEN OF AMERICA, INC. (PARENT COMPANY OF AUDI OF AMERICA, INC.) TO [XXX] OF NHTSA NOTIFYING NHTSA THAT VW OF AMERICA IS RECALLING AND REPLACING FUEL PUMPS ON VW PASSAT'S, AUDI A-4'S AND AUDI A-6'S, ADDITIONALLY, THE LETTER LISTED A RANGE OF VIN'S FOR EFFECTED AUDI A6'S THAT INCLUDED MY VIN. IN THE AFOREMENTIONED LETTER, VW OF AMERICA TOLD NHTSA THAT 'ANY SUBJECT VEHICLE THAT IS PRESENTED FOR SERVICE TO AN AUTHORIZED VOLKSWAGEN/AUDI DEALER WILL BE REPAIRED FREE OF CHARGE. COULD SOMEONE PLEASE ASSIST ME IN CAUSING VW OF AMERICA TO DO WHAT THEY TOLD NHTSA THEY WERE GOING TO DO? VW OF AMERICA NEVER NOTIFIED ME OF THE SAFETY ISSUE OR OF THE RECALL, AND WHEN I PRESENTED THIS INFORMATION TO THE DEALER THEY STILL REFUSED TO PAY FOR THE REPAIR. AUDI ENDANGERED ME AND LIKELY OTHER CONSUMERS BY NEVER INFORMING US OF THE RECALL AND I HAVE BEEN FORCED TO PAY OVER $500 TO REPAIR A PART THAT WAS PART OF A RECALL AND WOULD BE REPAIRED FREE OF CHARGE. COULD YOU PLEASE ASSIST ME IN COLLECT

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 20, 2011109,000 milesMI

TL* THE CONTACT OWNS A 2003 AUDI A6. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STARTED TO SHUDDER DECELERATED ABNORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THE CONTACT THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V375000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) BUT WAS ADVISED BY THE DEALER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000. ...UPDATE 01/20/12 *BF UPDATED 02/03/12*JB

20 of 66 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
20266000Routine
20256200Routine
20242100Routine
20232100Routine
20222500Routine
2021161100Routine
202025900Routine
2019114710Routine
201811210Routine
201720300Routine
201651320Routine
201522400Routine
201441400Routine
201352620Routine
201259800Routine
201121300Routine
201017310Routine
200921400Routine
200871410Routine
200753400Routine
200667410Routine
200591320Routine
200435420Routine
2003 — this page66750Routine
200288431Fatalities reported
2001113770Routine
2000148480Routine
19992179232Fatalities reported
19981301070Routine
199720240Routine
199651210Routine
199516200Routine
19942100Routine

Compare every A6 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 3, 2011. Source: NHTSA Office of Defects Investigation.