What owners reported
Newest filingsFiled Sep 28, 2026PA
Audi Allroad - Subframe is severely corroded noted at annual service/inspection. Audi Allroad, a vehicle marketed as a more rugged version of a standard sedan or other wagons, has severe corrosion in subframe, with a large rusted hole, unable to pass safety inspection until replaced. The car has been housed in a dry garage, has been well maintained with annual service completed at dealership since purchased, same owner, just over 40,000 miles. This problem has been the cause of a lawsuit in the Audi brand Q5 model, see reports in web search that the Allroad may also be known for this. The dealership does not state any warranty coverage for this major defect. Car was purchased to provide reliable transportation in all conditions.
Filed Jul 27, 2026NH
The rear carrier frame has rusted through. There are trim pieces that are attached to the frame , they trap and hold moisture and salt like a cup under the frame, not visible during a regular inspection. My car only has 95k has been garage kept and taken through car washes in the winter with undercarriage wash (to no avail). After some investigation it seems that Volkwagon /Audi corp. has known about this issue since 2009 , but has kept it internally and not made owners aware of this. It would have been so simple to just remove these trim pieces and I wouldn’t have this hole in my car frame, which has basically made it unsafe as this frame holds my suspension and rear differential. There has been a class action lawsuit filed in The NJ District Court by an owner but it is only for Q5 and S5 thus far. In looking for a frame it seems that A4 shares this same frame. One of the guys in service told me, Audi knows about this, they stopped using the trim because of it and they might help you out. The bill from Audi to repair my car is $7417.00 they offered to give me $500 off( gee thanks) My car hasn’t been driven much the last three winters ( RV travel) and had someone notified me my car would have been in the 12 year unlimited mileage corrosion warranty period, now it is just outside of that. There is an article that I read about the Lawsuit and it says that it’s not so much the rust issue as it is the fact that they’ve been handling it internally for over a decade to avoid a reca
Filed Aug 12, 2025CA
The contact owned a 2013 Audi A4 Allroad. The contact stated that while parked and occupied in the vehicle, after starting the vehicle, her friend heard a puff noise coming from under the vehicle. No warning light illuminated however, after starting the vehicle, the electronic power control illuminated. In addition, the contact's friend lifted the hood of the vehicle, and he noticed smoke and flames coming from the engine. No injuries were sustained. No medical attention was required. The fire was extinguished by the contact and her friend. A fire department arrived at the scene however the fire was already extinguished upon their arrival. The fire report was unknown. A police report was not filed. The vehicle was towed to Accu-Tech Auto Body. The vehicle engine was destroyed. The vehicle was deemed a total loss by her insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
Filed Mar 28, 2025NJ
Excessive abnormal corrosion of rear subframe.
Filed Feb 20, 2025RI
Audi installed plastic covers over sections of the subframe on allroad, Q5 models, and other models. These covers held in water and salt causing severe rusting and corrosion of the rear subframe. Subframes of these models are seriously structurally compromised and also hidden from view due to these plastic covers. It’s seems Audi is repairing some under their 12 year rust/corrosion/penetration warranty, but the response varies based on dealership (some people are being told this warranty only applies to body panels, others are told that they are ineligible due to not regularly servicing their vehicles at the dealer). Many others are past the warranty timeline. This issue requires immediate attention and a full recall. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Filed Oct 5, 201982,000 milesVA
WHILE DRIVING ON HIGHWAY, VEHICLE'S RPM WOULD GO UP, BUT VEHICLE WOULD NOT ACCELERATE WITH THE INCREASED ACCELERATION. STRONG SMELL OF BURNT CLUTCH FLUID. AND SOME SMOKE WAS COMING FROM ENGINE BAY. DRIVING VEHICLE HOME, TRANSMISSION SLIPPED IN EVERY GEAR. VEHICLE STRUGGLED TO GET UP TO SPEED AND RPM WOULD RISE AND FALL WITH THE PRESS/DEPRESS OF THE ACCELERATOR PEDAL. VEHICLE HAS 80K MILES, NEVER ABUSED AND HAS ALL RECALLS COMPLETED.
Filed Sep 4, 201939,600 milesCA
ENGINE AT 39,600 MILES. HAD AN OIL CHANGE PERFORMED AT 37,000 MILES. CAR THREW ROD INTO ENGINE BLOCK RESULTING IN TOTAL ENGINE FAILURE. REMEDY IS A NEW ENGINE VALUED ROUGHLY AT $4,000 AND LABOR VALUED AT $4,000 BEFORE TAXES. CAUSE OF FAILURE HAS BEEN UNABLE TO BE DETERMINED BY AUDI BUT THERE WAS SUFFICIENT OIL. VEHICLE WAS TRAVELING STRAIGHT AT 65 MPH ON THE FREEWAY AT TIME OF INCIDENT.
Filed Jul 23, 201935,000 milesDC
THE STEERING WHEELS PRESENT TEMPORARY PROBLEMS SINCE THE CAR WAS NEW, SHOWING NOISES (LIKE A PRESSURE VALVE AIR LEAKING), AND CHANGE IN RESISTANCE TO STEERING THE VEHICLE. I'VE ASKED THE DEALER TO CHECK IT SOMETIMES, BUT THEY COULD NOT REPRODUCE THE PROBLEM. LAST SUNDAY, JULY 21, 2019, AFTER STOPPING THE CAR, THE STEERING WHEEL LOST ALL POWER, STOP WORKING, AND SEND A MESSAGE NOT TO DRIVE THE VEHICLE. I TOW IT TO A DEALER WHICH RECOMMEND CHANGE THE STEERING RACK AND MADE ALIGNMENT ($2900). THE CAR IS IN THE DEALER RIGHT NOW. READING THIS SITE, I REALIZE IT MAY BE A MORE GENERIC PROBLEM, WITH SERIOUS SAFETY IMPLICATION, ON THIS PARTICULAR MODEL OF AUDI. I HAVE TO SYA THAT OTHERWISE IT IS AN EXCELLENT CAR.
Filed Jul 16, 201970,000 milesNC
ENGINE LIGHT CAME ON. CAR STOPPED RUNNING--WAS UNABLE TO START IT. AUDI DEALERSHIP SERVICE IDENTIFIED IT TIMING TENSIONER FAILURE AT JUST 70000 MILES. REPAIR COST ESTIMATED AT $3100. RECENT CLASS ACTION SETTLEMENT IDENTIFIES THIS AS A CONSISTENT PROBLEM WITH AUDI/VW BUT DOES NOT INCLUDE MY VIN. HOWEVER, THIS IS IDENTICAL ISSUE AS OTHER AUDI UNDER RECALL
Filed Jun 14, 201952,000 milesTX
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. IN ADDITION, "DO NOT DRIVE THE VEHICLE, STEERING WHEEL FAILURE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED AUDI WEST HOUSTON (LOCATED AT 15865 KATY FWY, HOUSTON, TX 77094, (855) 627-2941) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.
Filed Jun 12, 201950,000 milesTX
WHEN THE VEHICLE AS AT A STOP OR MOVING FORWARD VERY SLOWLY AND THE GAS PEDAL (ACCELERATOR) IS DEPRESSED THE TRANSMISSION (WHICH IS IN DRIVE) DOES NOT ENGAGE - THE ENGINE WILL SIMPLY REV AND THE VEHICLE WILL NOT MOVE FORWARD FOR SEVERAL SECONDS. THE TRANSMISSION WILL ULTIMATELY ENGAGE WITH A RATHER SEVERE JOLT. THIS PRESENTS A SUBSTANTIAL SAFETY ISSUE, AS THE CAR WILL NOT ACCELERATE UPON COMMAND. ON MORE THAN ONE OCCASION THIS HAS PUT ME IN A VERY DANGEROUS SITUATION. IN ONE INSTANCE, A CAR WAS STALLED AHEAD OF ME ON A VERY BUSY FREEWAY. I STOPPED MY CAR ABOUT 15 FEET BEHIND THE STALLED VEHICLE. IT WAS IMPERATIVE THAT I BE ABLE TO TURN INTO THE ADJOINING LANE AND BE ABLE TO ACCELERATE QUICKLY WHILE DOING SO, AS TRAFFIC IN THAT LANE WAS BUSY AND MOVING AT A HIGH RATE OF SPEED. WHEN I DEPRESSED THE ACCELERATOR THE CONDITION I DESCRIBED OCCURRED AND I WAS FRANKLY LUCKY TO AVOID A SERIOUS ACCIDENT. THE ON-BOARD COMPUTER DOES NOT INDICATE ANY MALFUNCTION, AND THE DEALER ASSURES ME THAT THIS IS A NORMAL OPERATING FEATURE OF THIS AUTO.
Filed May 27, 201955,000 milesNJ
POWER STEERING GETS STIFF AND ALMOST IMPOSSIBLE TO TURN. THE ISSUE HAPPENS SPORADICALLY WHILE DRIVING AT ANY TIME. IT'S BEEN EXTREMELY DANGEROUS.
Filed May 17, 201961,000 milesNJ
2013 AUDI A4 QUATTRO WITH APPROX. 61K MILES - THE STEERING WHEEL HAS STARTED TO OFFER INCONSISTENT RESISTANCE TO DRIVER INPUT. THE STEERING WHEEL APPEARS TO INTERMITTENTLY LOSE THE ELECTRIC POWER ASSIST WHICH IMPACTS DRIVERS ABILITY TO JUDGE THE AMOUNT OF FORCE IT WOULD TAKE TO MAKE A TURN OR CHANGE A LANE. ISSUE OCCURS INTERMITTENTLY AT VARIOUS SPEEDS INCLUDING THE VEHICLE BEING STATIONARY. WHILE ROTATING THE WHEEL, IT FEELS LIKE THE STEERING HAS HIT A DEAD END AFTER TURNING A MERE 20 DEGREES, UPON ADDITIONAL FORCE THE STEERING WHEEL WILL ROTATE FURTHER. THIS BEHAVIOR IS INTERMITTENT WHICH MAKES IT HARD TO DRIVE THE CAR SAFELY THROUGH TURNS AND AT HIGH SPEEDS.
Filed Apr 30, 2019CO
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRESTIGE NEWPORT (9201 WEST COLFAX, LAKEWOOD, CO 80215, (303) 238-8101) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Filed Apr 16, 2019100,050 milesNJ
THE PROBLEM: A CLICKING OR CLACKING NOISE MAY EMANATE FROM THE FRONT WHEEL BEARINGS DUE TO A LACK OF WHEEL-BEARING LUBRICANT ON THE BEARING HOUSING ASSEMBLY. VEHICLES AFFECTED BY SERVICE BULLETIN: 2008 AUDI A4 2009 AUDI A4 2010 AUDI A4 2011 AUDI A4 2012 AUDI A4 2013 AUDI A4 2014 AUDI A4 AUDI DOES HAVE A SAFETY ISSUE ON FRONT WHEEL BEARING AFFECTED 2008-2017 AUDI. I CALL THE DEALER AND THEY SAID NO RECALL. I DO EXPERIENCED THE NOISE/ VIBRATION ASSOCIATED WITH WHEEL BEARING
Filed Apr 12, 2019NY
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI HAWTHORNE (LOCATED AT 151 SAW MILL RIVER RD, HAWTHORNE, NY 10532, (914) 747-1077) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Filed Apr 4, 201960,000 milesTX
EPC LIGHT ILLUMINATED, ROUGH IDLING, LOSS OF POWER, CAR WILL NOT TURN ON. 2017 IT DID THE SAME THING, FOUND ELECTRICAL FAULT NEAR GAS TANK (COULD HAVE BLOWN UP). AUDI FIX AT GOODWILL. COMPRESSION OF ENGINE WAS NEVER CHECKED. 2019 SAME THINGS HAPPENING, ENGINE LOST COMPRESSION IN 2 CYLINDERS. ALL SERVICES DONE AT AUDI. TOLD NEW ENGINE $10K-13K AND THEY WILL NOT HELP COVER COSTS. ONLY 60'000 MILES DONE ON THE CAR AND NO OVERHEATING ISSUES EVER.
Filed Mar 17, 2019IL
I HAVE A 2013 AUDI A4, I LOVE MY CAR, BUT AT 39K MILES I STARTED HAVING ISSUES WITH MY STEERING. THE PROBLEM IS INTERMITTENT, IN THE BEGINNING I FELT LIKE AT TIMES THE STEERING WAS JUST VERY HARD TO TURN, NOW IT IS DOING IT MORE AND MORE OFTEN AND THE STEERING WHEEL DOES NOT COME BACK ON ITS OWN ONCE YOU TURN A 90 DEGREE TURN. PLUS THE WHEEL GETS EXTREMELY HARD TO TURN WITHOUT WARNING, THIS IS VERY DANGEROUS, AT TIME I HAVE TO USE BOTH HANDS TO REALLY PUT ON THE WHEEL TO MAKE A TURN. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAID THAT THEY DO NOT FEEL ANYTHING WRONG WITH THE CAR, THEY STATED THAT THEY PLACED IT ON THE COMPUTER AND THAT NO FAILURE CODES WERE REGISTERED. I HAVE THREE SMALL KIDS, THIS IS A VERY DANGEROUS SITUATION, I CAN'T BELIEVE THAT AUDI DOES NOT HAVE A RECALL ON THIS, WHEN I SEE THAT WERE ARE SO MANY COMPLAINS ON THIS ISSUE. I JUST HOPE THAT THERE WON'T BE A FATAL ACCIDENT BEFORE SOMETHING IS DONE TO ADDRESS THIS ISSUE.
Filed Mar 16, 201978,452 milesSC
I EXPERIENCED ROUGH HALF A DOZEN INTERMITTENT WARNINGS OF A "DYNAMIC STEERING FAULT. YOU MAY STILL DRIVE THE VEHICLE." (YELLOW WARNING SYMBOL) WHILE DRIVING AND MAKING TURNS WHICH LASTED 15 SECONDS, AT MOST BEFORE GOING AWAY. DURING THESE INTERVALS THE STEERING BECAME MILDLY STIFF AND NOTCHY. YESTERDAY I ATTEMPTED TO CRANK THE CAR IN MY DRIVEWAY AND IT WOULDN'T CRANK BUT GAVE ME THE FOLLOWING ERROR, "STEERING DEFECTIVE! DO NOT DRIVE VEHICLE! NOW THE CAR WON'T START.
Filed Mar 14, 2019108,000 milesPA
PURCHASE A AUDI A4 2013 IN FEBRUARY OF 2019. STEERING WHEEL IS AN ONGOING ISSUE WITH AUDI ELECTRIC POWER STEERING RACK AND NEEDING IT TO BE REPLACED. ITS DANGEROUS TO DRIVE BECAUSE TURNING TAKES STRENGTH AND A HANDFUL OF EFFORT. IT IS EXTREMELY DANGEROUS TO DRIVE TO THE POINT WHERE I DONT WANT TO RISK MY LIFE DRIVING THE CAR. AFTER RESEARCHING THE "ELECTRIC POWER STEERING RACK" ISSUE MULTIPLE PEOPLE HAVE IT. SEARCHING YOUTUBE, AND GOOGLE MULTIPLE OWNERS HAVE THE ISSUE AND AS A RESULT SOME DONT DRIVE OR HAVE TO SPEND AN ENORMOUS AMOUNT OF MONEY TO GET IT FIXED. IT IS AN ISSUE FOR MULTIPLE MODELS THE STIFFNESS OF THE STEERING WHEEL IS SEVERE. NEARLY CRASHED MULTIPLE TIMES DUE TO THE STIFFNESS AND HAD TO REVERT BACK TO MY OLDER CAR. I WANT TO SEE WHETHER THIS IS AN ONGOING ISSUE WITH THE "ELECTRIC POWER STEERING RACK" AND WOULD LIKE TO GET A RECALL OR SOMETHING SINCE THIS IS AN ONGOING ISSUE. GOT IT CHECKED BY DEALER AND THEY ALSO SAID THIS IS AN ONGOING ISSUE BUT, THERE IS NO RECALL AS OF NOW.
Filed Feb 27, 201988,763 milesOH
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
Filed Feb 18, 201955,000 milesNH
YOU KNOW OF THE ISSUE I AM WRITING ABOUT, AS I RECEIVED A LETTER FROM AUDI IN JUNE 2018 TELLING ME ABOUT RECALL 19N4, THE AFTER RUN COOLANT PUMP. THE LETTER SAID TO PARK OUTSIDE, NOT IN A GARAGE, UNTIL FIXED. KIND SCARY. WILL MY CAR BURST INTO FLAMES? AUDI DID NOT HAVE THE PART. I RECEIVED A SECOND LETTER IN SEPTEMBER 2018. STILL NO PART. I RECEIVED A THIRD LETTER IN JANUARY 2019. IT IS NOW FEBRUARY 2019 AND STILL NO PART (ALTHOUGH IN JANUARY THEY PERFORMED A TEMPORARY FIX RECOMMENDED BY AUDI. I AM WRITING AS I THOUGHT YOU SHOULD KNOW HOW LONG THIS PROCESS IS DRAGGING OUT. IT MUST BE SERIOUS FOR MY ENGINE AS WELL, AS THEY ALSO SAID THEY HAVE EXTENDED THE WARRANTY.
Filed Feb 7, 2019107,000 milesCT
ELECTRIC POWER STEERING RANDOMLY BECOMES INOPERABLE LEADING TO HARD STEERING OR WHEELS NOT RETURNING TO CENTER. FEEL CAN BE NOTCHY WHERE STEERING ASSIST IS INCONSISTENT AS A FUNCTION OF STEERING WHEEL POSITION. ISSUE HAPPENS RANDOMLY WHILE CAR IS IN MOTION AT VARIOUS SPEEDS
Filed Jan 17, 201953,500 milesME
REFERENCE: 2013 AUDI A4 QUATTRO. THE STEERING HAS SUDDENLY BECOME VERY STIFF. STEERING WHEEL WILL NOT RETURN TO CENTER AFTER MAKING A 90 DEGREE TURN ON URBAN STREETS. I MUST TURN IT BACK MANUALLY. I HAVE BEEN DRIVING NON-POWER STEERING VEHICLES AND POWER STEERING VEHICLES FOR 60+ YEARS. THIS IS NOT THE WAY THAT ANY STEERING SYSTEM THAT I HAVE EVER DRIVEN WORKS. I CONSIDER THIS A VERY SERIOUS SAFETY ISSUE THAT SHOULD WARRANT A RECALL OF ALL AUDI VEHICLES SO AFFECTED.
Filed Oct 12, 201843,029 milesCA
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI VALENCIA (23923 CREEKSIDE RD, VALENCIA, CA 91355, (661) 735-1778) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO A TRANSMISSION SHOP AND WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,029.
Filed Sep 27, 2018MA
RECEIVED RECALL NOTICE IN APRIL, ANOTHER LETTER IN JUNE, AND A 3RD LETTER IN SEPTEMBER. THIS IS THE AFTER RUN COOLANT PUMP RECALL 19N4. NO PARTS ARE AVAILABLE AFTER MANY MONTHS, AND AUDI RECOMMENDS THAT CAR BE PARKED OUTSIDE, NOT IN GARAGE. THIS IS UNACCEPTABLE AS WE LIVE IN MASSACHUSETTS AND WINTER IS COMING SOON.
Filed Sep 22, 201857,500 milesMA
THE STEERING WHEEL BECAME STIFF AFTER 57500 MILES. VERY VERY OCCASIONALLY THE ISSUE GOES AWAY. BUT IT IS PERSISTENT FOR MOST OF THE TIME. DIAGNOSED WITH NO FAULT CODES. IT IS A NIGHTMARE TO TAKE A RIGHT OR LEFT TURN. I TOOK THE CAR TO AN OUTSIDE TECHNICIAN TWICE BUT BOTH THE TIMES MY CAR DID NOT REPLICATE THE ISSUE. HE DID NOT BELIEVE ME AND THINKS I'M WASTING HIS TIME. THIS IS A VERY SERIOUS ISSUE IF IGNORED. SINCE NO ONE BELIEVES ME, I DO NOT WHAT TO DO. THE ISSUE HAS BECOME WORSE. AUDI NEEDS TO ADDRESS THIS ISSUE AS SAFETY IS AT STAKE.
Filed Sep 17, 201886,000 milesMD
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT TOOK THE VEHICLE TO AUDI SILVER SPRING (3151 AUTOMOBILE BOULEVARD, SILVER SPRING, MD 20904) FOR SCHEDULED MAINTENANCE AND WAS INFORMED THAT THERE WAS AN ISSUE WITH THE COOLANT AND THE ENGINE NEEDED REPLACEMENT. IN MAY OF 2018, THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE A SOFTWARE WAS UPDATE PER NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Filed Sep 15, 201889,000 milesNJ
I WAS TRAVELING DOWN ROUTE 1 IN NJ WITH MY FAMILY AND NEARLY GOT INTO A FATAL ACCIDENT WITH A TRACTOR TRAILER BECAUSE MY STEERING WHEEL GOT EXTREMELY TIGHT AND NEEDED AN EXCESSIVE AMOUNT OF FORCE TO MOVE. I HAVE A COLLEAGUE THAT ALSO HAS A 2013 AUDI A4 AND HE WAS TELLING ME HIS CAR IS EXPERIENCING THE SAME STEERING ISSUE. I LOOKED IT UP ONLINE AND APPARENTLY A LOT OF PEOPLE WITH THIS YEAR MAKE AND MODEL ARE HAVING THE ISSUE. THIS IS A VERY SERIOUS AND POTENTIALLY LIFE THREATENING ISSUE. PLEASE SEE THE HOW UNETHICAL IT IS FOR THIS ISSUE TO BE NOT FIXED ALREADY WITH SO MANY PEOPLE REPORTING THIS ISSUE.
Filed Sep 14, 2018NY
USED DEALERSHIP CLAIMED THEY DID THE RECALL FOR 18V229/ RECALL NUMEBER 19N4 AND SOFTWARE UPDATED BUT THEY SAID THEY DID THE RECALL FOR THE PUMP BUT NOT UPDATE. SO I NEED SOMEONE TO LOOK INTO THIS FOR MY OWN SAFETY. AND THE STEERING WHEEL LOCKS ON ME THEY ARE SUPPOSED TO BE REPLACING SOMETHING ON THE SHAFT. HOWEVER I DON'T KNOW FOR SURE.
Filed Sep 6, 201845,000 milesMI
WHILE DRIVING DOWN THE ROAD, THE POWER STEERING ASSIST SUDDENLY WAS GONE. ALMOST HIT A BICYCLIST ON THE SHOULDER. COULD HAVE BEEN A FATALITY. NOW, STEERING IS JERKY, AND CAR IS SCARY TO DRIVE. DOING SOME RESEARCH ON THE INTERNET, SEEMS THAT THIS IS A COMMON PROBLEM.
Filed Aug 21, 2018NY
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Filed Aug 1, 201888,000 milesCA
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Filed Jul 26, 201862,000 milesNY
ELECTRIC COOLING PUMP DEFECT THAT BLED ONTO THE POWER STEERING RACK RENDERING THE CAR INOPERABLE - LIGHT CAME ON AND SAID DO NOT DRIVE DEFECTIVE STEERING. $3770 TO REPLACE BOTH THE RACK AND PINION AND THE COOLING SYSTEM. THIS WAS DONE IN MAY. NO REFUND HAS COME THROUGH AFTER SEVERAL ATTEMPTS. RECALL SAYS REMEDY NOT AVAILABLE YET - I NEED THE MONEY NOW.
Filed Jul 2, 201840,000 milesGA
EPC FUEL PUMP FAILURE, DEALER NOT RESPONDING, NO REMEDY YET, ENGINE MAY EXPLODE UNSAFE TO DRIVE.
Filed Jun 19, 201855,000 milesPA
KNOWN TSB BY AUDI FOR PROBLEMS WITH THE STEERING SHAFT. TURNING BECOMES DIFFICULT AND HAPPENS RANDOMLY. SEEMS TO BE AN ELECTRICAL ISSUE. HAPPENS WHEN BOTH STATIONARY AND IN MOTION. I FEAR THAT IF THIS HAPPENS AT A HIGH RATE OF SPEED THAT I COULD CRASH.
Filed Jun 18, 201849,800 milesNJ
REAR COIL OF SUSPENSION BROKE ON DRIVERS SIDE, 49800 MILES ON THE CAR. INDEPENDENT SHOP AND DEALER CLAIM IT IS COMMON AND I FIND IT WEIRD FOR A PART TO FAIL (IT SNAPPED) AT SUCH LOW MILEAGE. I WAS NOT AWARE OF ANY HARD HITS OR POT HOLES THAT I HAD HIT OUTSIDE OF NORMAL DRIVING. THE PART WAS A HAZARD AS IT WAS LOOSE BOUNCING INSIDE OF SUSPENSION AND MADE A NOISE. NO SENORS WENT OFF DUE TO THE FAILED PART.
Filed Jun 15, 2018VA
I HAVE HAD AN EPC AND COOLANT SENSOR ISSUE FOR THE PAST MONTH, BUT IT TOOK AUDI 1 MONTH TO FINALLY INFORM ME OF THE RECALL NOTICE. THEY ISSUED THE RECALL MAY 15, 2018 BUT I RECEIVED THE LETTER JUNE 15, 2018. IN ADDITION, AUDI DOES NOT HAVE A SOLUTION TO REPAIR THE DAMAGED PARTS.
Filed Jun 15, 201898,400 milesNY
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 15 MPH, A WARNING INDICATOR ILLUMINATED FOR A COOLANT LEAK. THE VEHICLE WAS TAKEN TO THE DEALER (AUDI OF LYNBROOK, 855 SUNRISE HWY, LYNBROOK, NY 11563) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED REPLACEMENT. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT REFUSED TO REIMBURSE THE CONTACT FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,400.
Filed May 29, 201891,000 milesMI
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (AUDI FARMINGTON HILLS, 37911 GRAND RIVER AVE, FARMINGTON HILLS, MI 48335) WAS NOTIFIED OF THE FAILURE, BUT THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000.
Filed May 17, 201856,000 milesMI
13 AUDI A4 WITH APPROX 56K MILES - THE STEERING WHEEL HAS STARTED OFFER INCONSISTENT RESISTANCE TO DRIVER INPUT. THE STEERING WHEEL APPEARS TO INTERMITTENTLY LOSE THE ELECTRIC POWER ASSIST WHICH IMPACTS DRIVERS ABILITY TO JUDGE THE AMOUNT OF FORCE IT WOULD TAKE TO MAKE A TURN OR CHANGE A LANE. ISSUE OCCURS INTERMITTENTLY AT VARIOUS SPEEDS INCLUDING THE VEHICLE BEING STATIONARY. WHILE ROTATING THE WHEEL, IT FEELS LIKE THE STEERING HAS HIT A DEAD END AFTER TURNING A MEAGRE 20 DEGREES, UPON ADDITIONAL FORCE THE STEERING WHEEL WILL ROTATE FURTHER. THIS BEHAVIOR IS INTERMITTENT WHICH MAKES IT HARD TO DRIVE THE CAR SAFELY THROUGH TURNS AND AT HIGH SPEEDS.
Filed May 16, 201854,000 milesMA
WHILE DRIVING THE CAR AT ROAD SPEED (30MPH) STEERING LOCKED UP, NO WARNING. IT WAS AS IF POWER STEERING STOPPED WORKING. YOU COULD MOVE THE STEERING WHEEL ABOUT 15 DEGREE WITHOUT ANY IMPACT; BEYOND THAT YOU NEEDED TO TURN THE WHEEL VERY HARD. TO MOVE TO THE SIDE OF THE ROAD. THE CAR HAS 54K MILES. FIXED BY AUDI (OUT OF WARRANTEE) - ELECTRIC STEERING FAILURE AND UNIVERSAL STEERING RACK FAILURE. ACCORDING TO AUDI, IT IS A KNOWN PROBLEM WITH A4 FROM 2013 AT ABOUT 50K MILES - CATASTROPHIC FAILURE. IF I WAS AT HIGHWAY SPEED IT'S UNCLEAR I WOULD HAVE BEEN ABLE TO CONTROL THE CAR.
Filed May 3, 201835,000 milesNC
WHEN I BACK OUT FROM MY GARAGE THE VEHICLE FAILS TO MOVE FORWARD WHEN THE SHIFTER IS MOVED FROM REVERSE TO DRIVE. I HAVE TO APPLY AN EXCESSIVE AMOUNT OF PRESSURE TO THE ACCELERATOR TO GET THE CAR TO MOVE FORWARD. WHEN THE FRONT WHEELS ENGAGE, THE EXCESSIVE FORCE FROM INCREASING THE POWER CAUSES THE VEHICLE TO LAUNCH FORWARD MANY TIMES ALMOST UNCONTROLLABLE WITH THE FRONT TIRES SQUEALING. IT APPEARS THE FRONT BRAKES ARE ENGAGED AND SUDDENLY DISENGAGES AND THEN SUDDENLY LAUNCHES FORWARD. THERE HAS BEEN NO ASSISTANCE FROM THE DEALERSHIP TO ASSIST WITH THE PROBLEM. THIS ISSUE ALMOST ALWAYS HAPPENS AFTER THE VEHICLE HAS SETTING OVERNIGHT IN MY GARAGE AND BACKING DOWN A SLIGHT SLOPE TONTO THE PUBLIC STREET.. THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST 3 PLUS YEARS OF OWNERSHIP.
Filed Apr 16, 201824,000 milesOH
DRIVE HOME WITH MY WIFE AND LOSS ALL CONTROL OF STEERING IT ALMOST GOT US KILLED AND MAY BE MORE,CAR HAS ALWAYS BEEN KEEP IN GARAGE AND DRIVEN VERY LITTLE CAR HAS ONLY 24.K MILES ON IT.HAD AAA TO PICK IT UP AND TAKE IT TO DEALERSHIP ( AUDI OF DAYTON).LOOKING ON LINE AND DOING SOME CHECKING IT LOOKS LIKE I AM NOT THE ONLY ONE,DO WE WAIT UNTILL SOMEBODY GETS KILLED BEFORE A RECALL IS DONE?
Filed Apr 11, 201852,335 milesMA
MY 2013 AUDI A4 QUATTRO HAS 52,346 MILES. THIS WEEK, WHILE DRIVING AT ANY SPEED, I EXPERIENCED SIGNIFICANT RESTRICTION IN THE STEERING WHILE TURNING THE WHEEL TO CHANGE LANES AND MAKE TURNS RIGHT AND LEFT. I IMMEDIATELY CONTACTED MY LOCAL AUDI DEALER AND TOOK THE CAR IN FOR INSPECTION. THE SERVICE TECH CONFIRMED THAT THERE IS A SERIOUS PROBLEM WITH THE INTERMEDIATE STEERING SHAFT WHICH IS CAUSING THE STIFFNESS AND BINDING THAT IS INTERFERING WITH THE FREE MOVEMENT OF THE UNIVERSAL JOINTS. THE ONLY SOLUTION IS TO REPLACE THE INTERMEDIATE STEERING SHAFT. FURTHERMORE, I'VE SINCE ASCERTAINED THAT AUDI HAS A "TECHNICAL SERVICE BULLETIN" REGARDING THIS ISSUE DATING TO JULY 10, 2014 COVERING A NUMBER OF AUDI MODELS AND MODEL YEARS BUT HAS NOT INSTITUTED A RECALL. (SEE ATTACHED) IN ADDITION, I WAS INFORMED BY THE DEALERSHIP REPRESENTATIVE THAT THE SPECIFIC PART IS CURRENTLY ON BACKORDER AND MAY TAKE FROM TWO WEEKS TO TWO MONTHS. HE LED ME TO BELIEVE THAT THERE ARE AS MANY AS THIRTY (30) CUSTOMERS AWAITING THIS PARTICULAR PART. I HAVE BEEN ADDED ME TO THE WAIT LIST. I ASKED THE SERVICE TECH ABOUT THE SAFETY ISSUE AND IF IT'S AT ALL POSSIBLE THAT I COULD EXPERIENCE TOTAL STEERING LOSS WHILE DRIVING. HE SAID THAT ALTHOUGH THAT'S NOT LIKELY, IN AN EMERGENCY SITUATION WHERE I MAY NEED TO SWERVE TO AVOID AN ACCIDENT THAT THE STEERING RESPONSE COULD BECOME AN ISSUE. MY MAJOR CONCERN IS DO I DRIVE THE CAR WHILE WAITING FOR THE PART? AUDI IS NOT AT THIS MOMENT PROVIDING ANY ASSISTANCE IN THE
Filed Apr 11, 201860,000 milesNY
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER (MAGUIRE AUDI, 370 ELMIRA ROAD, ITHACA, NEW YORK). THE DEALER DIAGNOSED THAT THE STEERING SHAFT WAS SEVERELY CORRODED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT *TR
Filed Apr 10, 201885,000 milesMI
THE CAR DOESN'T ENGAGE IMMEDIATE PROPULSION WHEN STARTING FROM A STOPPED POSITION. IT HESITATES, THEN JERKS, AND FINALLY DRIVES. IT IS A SIGNIFICANT SAFETY CONCERN WHEN PULLING OUT INTO TRAFFIC. SOMETIMES THE GAS RESPONDS, AND OTHER TIMES DOESN'T. THE AUDI DEALERSHIP SAID THAT THEY'VE GOTTEN COMPLAINTS ABOUT IT, BUT THAT IT'S "NORMAL" FOR THE FWD MODELS OF THE CAR. MY WIFE WON'T DRIVE IT ANYMORE BECAUSE SHE THINKS IT'S TOTALLY UNSAFE AND UNPREDICTABLE. WE PURCHASED THE VEHICLE USED A FEW WEEKS AGO AND THOUGHT THAT THE PROBLEM WAS JUST OCCURRING BECAUSE THE CAR NEEDED NEW TIRES.
Filed Feb 12, 201872,000 milesOH
AFTER TWO TEST DRIVES WE PURCHASED A USED AUDI A4 ON 2/10/2018. WHILE TEST DRIVING WE DIDN'T NOTICE ANY ISSUES WITH STEERING, BUT THE FOLLOWING DAY WITH MY FAMILY IN THE CAR WE NEARLY SIDE SWIPED A TRACTOR TRAILER ON THE I80 OHIO TURNPIKE. THE STRAIGHT LINE STEERING IN THIS VEHICLE IS COMPLETELY UNPREDICTABLE, SCARY AND DOWNRIGHT DANGEROUS AT ANY SPEEDS ABOVE 20+ MPH. NHTSA ISSUED A VEHICLE SAFETY RECALL TO REPLACE THE AUXILIARY HEATER, I GUESS I DON'T UNDERSTAND HOW THE AUXILIARY HEATER IS MORE DANGEROUS THAN THIS STEERING PROBLEM. STEERING COMPLAINTS CLEARLY OUTNUMBER OTHER COMPLAINTS ON THIS WEBSITE, BUT SEARCH OUTSIDE OF THIS SITE AND SEE JUST HOW WIDESPREAD THIS PROBLEM IS. AUDI IS WELL AWARE OF THE ISSUE, A TSB HAS BEEN ISSUED FOR SOFTWARE CHANGES AND STEERING RACK, NEITHER ADDRESS THE ISSUE, AND BOTH ARE AT THE CUSTOMER EXPENSE. IT'S TIME FOR NHTSA TO ACKNOWLEDGE THE STEERING COMPLAINTS AND ISSUE THE SAFETY RECALL THAT SHOULD'VE BEEN ISSUED YEARS AGO. LET'S DO IT BEFORE A FAMILY IS KILLED.
Filed Dec 14, 2017TX
BOUGHT MY 2013 AUDI A4 USED I NOTICE A NOTCHY FEEL WHILE DRIVING JUST AFTER I BOUGHT IT, BUT THOUGHT THIS WAS NORMAL. AS TIME WENT ON IT BECAME MORE UNCOMFORTABLE AND FELT UNSAFE DRIVING AT HIGHWAY SPEEDS(OR SLOW SPEEDS) WHEN YOUR STEERING WHEEL WOULD MOVE TO THE LEFT & RIGHT WHILE DRIVING. I DID SOME RESEARCH AND THERE ARE PLENTY MORE PEOPLE WITH THIS PROBLEM, SEEMS LIKE A SAFETY PROBLEM THAT NEEDS TO BE A RECALL AND AUDI KNOWS ABOUT THE PROBLEM BUT WANTS YOU TO PAY FOR A SOFTWARE UPDATE THAT MIGHT COST YOU $150 - $200......PLEASE HELP GET THIS RECALLED BY AUDI!
Filed Sep 5, 201765,000 milesWA
TIMING CHAIN TENSIONER FAILURE AT 114KM , CAUSED THE TIMING CHAIN TO SKIPS A TOOTH OR TWO, RESULTS IN ENGINE DAMAGED TO THE HEAD VALVES AND ENTIRE ENGINE SHUT DOWN, THIS COULD RESULTS IN FATAL CAR ACCIDENTS DURING DRIVING TO EVERYONE.
Complaints 1-50 of 87, newest first, reproduced as filed.