Volkswagen Group of America, Inc.: Engine and Engine Cooling › Cooling System
Volkswagen Group of America, Inc. reported this defect to federal regulators on Apr 11, 2018 and put the number of vehicles at risk at 342,867. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
The risk
A blocked pump or a short-circuited pump can increase the risk of a fire.
The remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
23 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Audi A5 | 0 | 2 | 0 | 0 |
| 2017 Audi A5 Cabriolet | 2 | 2 | 0 | 0 |
| 2017 Audi Q5 | 42 | 5 | 0 | 3 |
| 2016 Audi A4 Allroad | 15 | 3 | 1 | 0 |
| 2016 Audi A5 | 7 | 3 | 0 | 0 |
| 2016 Audi A5 Cabriolet | 0 | 1 | 0 | 0 |
| 2016 Audi Q5 | 78 | 5 | 1 | 10 |
| 2015 Audi A4 Allroad | 25 | 4 | 0 | 3 |
| 2015 Audi A5 | 8 | 3 | 0 | 0 |
| 2015 Audi A5 Cabriolet | 1 | 1 | 0 | 0 |
| 2015 Audi A6 | 22 | 4 | 0 | 2 |
| 2015 Audi Q5 | 100 | 6 | 1 | 3 |
| 2014 Audi A4 Allroad | 46 | 4 | 3 | 1 |
| 2014 Audi A5 | 28 | 3 | 0 | 0 |
| 2014 Audi A5 Cabriolet | 1 | 1 | 0 | 0 |
| 2014 Audi A6 | 41 | 4 | 0 | 1 |
| 2014 Audi Q5 | 105 | 5 | 1 | 5 |
| 2013 Audi A4 Allroad | 87 | 4 | 1 | 4 |
| 2013 Audi A5 | 35 | 3 | 2 | 2 |
| 2013 Audi A5 Cabriolet | 3 | 1 | 0 | 1 |
| 2013 Audi A6 | 52 | 6 | 2 | 2 |
| 2013 Audi Q5 | 89 | 5 | 4 | 1 |
| 2012 Audi A6 | 60 | 8 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V229000.
Full record for the 2017 Audi A5 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →