Volkswagen Group of America, Inc.: Engine and Engine Cooling › Cooling System
Volkswagen Group of America, Inc. reported this defect to federal regulators on Jan 3, 2017 and put the number of vehicles at risk at 342,867. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
The risk
If the coolant pump overheats, it can increase the risk of a fire.
The remedy
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
18 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Audi A5 | 0 | 2 | 0 | 0 |
| 2017 Audi Q5 | 42 | 5 | 0 | 3 |
| 2016 Audi A4 Allroad | 15 | 3 | 1 | 0 |
| 2016 Audi A5 | 7 | 3 | 0 | 0 |
| 2016 Audi Q5 | 78 | 5 | 1 | 10 |
| 2015 Audi A4 Allroad | 25 | 4 | 0 | 3 |
| 2015 Audi A5 | 8 | 3 | 0 | 0 |
| 2015 Audi A6 | 22 | 4 | 0 | 2 |
| 2015 Audi Q5 | 100 | 6 | 1 | 3 |
| 2014 Audi A4 Allroad | 46 | 4 | 3 | 1 |
| 2014 Audi A5 | 28 | 3 | 0 | 0 |
| 2014 Audi A6 | 41 | 4 | 0 | 1 |
| 2014 Audi Q5 | 105 | 5 | 1 | 5 |
| 2013 Audi A4 Allroad | 87 | 4 | 1 | 4 |
| 2013 Audi A5 | 35 | 3 | 2 | 2 |
| 2013 Audi A6 | 52 | 6 | 2 | 2 |
| 2013 Audi Q5 | 89 | 5 | 4 | 1 |
| 2012 Audi A6 | 60 | 8 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V002000.
Full record for the 2017 Audi A5 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →