2017 Audi A4 Allroad

Routine

Owners filed 31 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 5 times.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags9
000
Unknown or Other5
001
Service Brakes4
100
Seats4
000
Wheels2
000
Electrical System2
001
Visibility › Sun/Moon Roof Assembly1
000
Tires1
000
Seat Belts1
000
Engine1
000

5 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module19V547000
Filed Jul 24, 2019145,337 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi RS5 Sportback, 2018 S5 Cabriolet, S5 Sportback, S5 Coupe, S4 Sedan, A5 Cabriolet, A5 Sportback, A5 Coupe, and 2017-2018 A4 Sedan and A4 Allroad vehicles. Oxidation on the Passenger Occupant Detection System (PODS) connecting cable may cause the software to misdiagnose a malfunction and disable the passenger air bag.

Risk. A disabled passenger air bag increases the risk of injury in the event of a crash.

Remedy. Audi will notify owners, and dealers will install cable ties to the harness, free of charge. The recall began September 9, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Audi's number for this recall is 74D9.

Air Bags › Frontal › Passenger Side › Inflator Module18V836000
Filed Nov 27, 201812 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 Allroad vehicles. A passenger air bag module mounting screw may not have been sufficiently tightened, possibly affecting the deployment of the air bag in the event of a crash.

Risk. If the air bag does not deploy correctly in the event of a crash, it can increase the risk of an injury.

Remedy. Volkswagen will notify owners, and dealers will inspect the air bag mounting screw, tightening or replacing it as necessary, free of charge. The recall began December 19, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69Y4.

Structure › Body › Door › Hinge and Attachments17V675000
Filed Oct 25, 201731,323 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A4 Sedan and A4 allroad, and 2018 A5 Sportback vehicles. The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed.

Risk. The sharp edges of the speaker trim increase the risk of injury to vehicle occupants.

Remedy. Audi will notify owners, and dealers will replace the speaker cover aluminum trim, free of charge. The recall began March 13, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 70G6.

Seat Belts › Pretensioner16V955000
Filed Dec 29, 20165,947 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Risk. In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy. Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Electrical System › Software16V642000
Filed Sep 6, 201679,895 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

Remedy. Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.

What owners reported

Newest filings
Electrical System1 injured
Filed Jan 13, 202383,867 milesMD

The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V874000 (Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.

Air Bags
Filed Apr 1, 2022CA

The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Seats
Filed Mar 3, 2022FL

The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The contact was concerned that there was a software update that needed to be performed before the recall repair could be performed. Parts distribution disconnect.

Seats
Filed Feb 14, 2022CA

The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Seats
Filed Jan 18, 2022MA

The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was initially notified about the recall; and confirmed that parts were not yet available. The manufacturer was also notified of the recall and the contact was given the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Seats
Filed Nov 30, 2021TX

The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed Sep 16, 201940,000 milesIL

NHTSA RECALL 19V547 -- I RECENTLY EXPERIENCED THE ISSUE WITH MY 2017 AUDI A4 IN WHICH THE PASSENGER OCCUPANT DETECTION SYSTEM HAS BECOME FAULTY. AS A RESULT OF THIS ISSUE, MY PASSENGER AIR BAG WILL SHUT OFF AS IT IS NOT DETECTING A PASSENGER IN THE VEHICLE EVEN WHEN ONE IS PRESENT. I CONTACTED MY AUDI DEALER WHO TOLD ME THEY WERE AWARE OF THIS ISSUE BUT DID NOT HAVE THE PARTS TO FIX THE PROBLEM AT THAT TIME. THIS WAS OVER A MONTH AGO AND REMAINS AN ISSUE. WITH NO OTHER FORM OF TRANSPORTATION, WE ARE FORCED TO DRIVE A CAR WITHOUT A PASSENGER AIR BAG INTERMITTENTLY. THIS IS A SERIOUS RISK TO OUR FAMILY. I BROUGHT THIS UP AGAIN TO OUR DEALER, THEY INFORMED ME THAT IF I WANTED TO TRADE THIS VEHICLE IN, THEY WOULD GIVE ME A $500 ALLOWANCE TOWARDS A NEW CAR. THIS DOES NOT SOLVE THE PROBLEM AND EVEN NOW THEY WILL NOT SCHEDULE MY CAR FOR SERVICE AS THEY DO NOT HAVE THE PARTS TO SUPPORT THE REPAIR. THIS IS A MAJOR RISK TO MY FAMILY. IT OCCURS RANDOMLY DURING MOTION. AT EVEN 30 MPH A COLLISION WOULD RENDER MY PASSENGER UNPROTECTED. I AM NOT SURE WHAT I CAN DO RIGHT NOW TO KEEP THIS UNSAFE VEHICLE ON THE ROAD.

Unknown or Other
Filed Jul 29, 2019IL

THE FRONT CRASH MITIGATION SYSTEM CALLED AUDI PRESENCE DOES NOT WORK ON MY CAR. I BOUGHT AN AUDI CERTIFIED PREOWNED VEHICLE THAT WAS SUPPOSED TO HAVE ORIGINAL WINDSHIELD TO FIND OUT 6 MONTHS AFTER I OWN CAR THAT WINDSHIELD WAS REPLACED AND PRESENCE DOES NOT WORK. THIS IS A REQUIRED SAFETY SYSTEM IN MY CAR AND WILL COST 1700 TO REPAIR. AUDI OF AMERICA REFUSES TO FIX THIS UNDER WARRANTY DESPITE THIS BEING A FAULTY SYSTEM. THEY WILL NOT EVEN RETURN MY CALLS OR EMAILS. THE PRESENCE SYSTEM STOPS THE CAR SO AN ACCIDENT DOES NOT OCCUR.

Unknown or Other
Filed May 7, 20199,000 milesIL

THIS IS A TIRE COMPLAINT ABOUT CONTINENTAL CONTIPROCONTACT 245/40/R18 79H TIRES. AUDI PRESTIGE A4 WAS PURCHASED FROM DEALER, FLETCHER JONES AUDI IN CHICAGO, ON 12/29/17. IT HAD BEEN A DEALER DEMONSTRATOR AND HAD VERY LOW MILEAGE. IT IS USED MOSTLY FOR CITY LOW SPEED DRIVING. ON 4/25/18 ALL 4 TIRES HAD MULTIPLE BUBBLES IN SIDEWALLS AND REQUIRED REPLACEMENT. NEW TIRES WITH WARRANTY WERE PURCHASED FROM DEALER. ON 7/6/18 ONE TIRE WAS REPLACED UNDER WARRANTY. ON 1/18/19 ONE TIRE WAS REPLACED WITH BUBBLES. ON 3/24/19 3 TIRES WERE REPLACED WITH MULTIPLE BUBBLES IN SIDEWALLS. ON 4/24/19 ANOTHER TIRE WAS REPLACED WITH BUBBLES IN SIDEWALL. AS A SCIENTIST I HAVE DIFFICULTY BELIEVING THAT THIS IS JUST BAD LUCK. THIS LOOKS TO ME LIKE POOR ENGINEERING OR A MANUFACTURING DEFECT. MY TIRES WERE COVERED UNDER WARRANTY, AND TO THIS POINT MY PERSONAL EXPENSE HAS BEEN LOW. WE HAVE NOT HAD AN ACTUAL BLOWOUT OR ACCIDENT. NEVERTHELESS, I HAVE SAFETY CONCERNS FOR MYSELF AND THE GENERAL PUBLIC. THERE MUST BE SOMETHING DEFECTIVE IN THESE TIRES -- AND BEFORE ANOTHER PERSON GETS INJURED OR KILLED FROM A BLOWOUT

Air Bags
Filed May 2, 201916,000 milesMD

I BELIEVE THIS IS THE SAME PROBLEM AS RECALL #18V370000 BUT MY CAR IS NOT IN LIST OF RECALLED CARS. WITH AN ADULT IN THE PASSENGER SEAT, A WARNING MESSAGE SAYS THAT THE BECAUSE OF A MALFUNCTION, THE AIR BAGS ARE TURNED OFF. A FEW SECONDS TO A MINUTE OR TWO LATER ANOTHER MESSAGE SAYS THE AIR BAGS ARE ON. THIS SEQUENCE CAN APPEAR MANY TIMES IN AN HOUR OF DRIVING OR NOT APPEAR AT ALL FOR SEVERAL DAYS. I HAVE VERIFIED WITH THE DEALER THAT WHEN THE MESSAGE SAYS THE AIRBAGS ARE OFF, THEY REALLY ARE OFF. SO MY PASSENGER SOMETIMES LACKS THE PROTECTION AFFORDED BY THE AIR BAGS.

Unknown or Other
Filed May 2, 201932,000 milesMA

WHILE DRIVING 35 MPH ON A WELL-PAVED ROADWAY, MY SUNROOF EXPLODED. I WAS NOT HIT BY A ROCK OR ANYTHING ELSE. THE ONLY SOUND I HEARD WAS THE POP WHEN THE EXPLOSION HAPPENED. THANKFULLY, MY SUN SHADE WAS CLOSED AND THE GLASS DID NOT ENTER THE VEHICLE.

Visibility › Sun/Moon Roof Assembly
Filed Apr 22, 201929,000 milesLA

TL* THE CONTACT OWNS A 2017 AUDI A4. WHEN THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF SHATTERED. AN UNKNOWN DEALER WAS CONTACTED, BUT WAS NOT ABLE TO ASSIST. THE CONTACT WAS INFORMED TO CALL HER INSURANCE COMPANY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

Air Bags
Filed Feb 28, 201990,000 milesLA

AIRBAG WARNING LIGHT COMES ON IN DASH AND CHIME CONTINUOUSLY GOES OFF AT VARIOUS TIMES (WHILE STATIONARY OR DRIVING) - WITH OR WITHOUT PASSENGER IN SEAT. BROUGHT CAR TO THE DEALERSHIP AND THEY SAID THE PASSENGER SIDE AIRBAG NEEDS TO BE 'RE-HARNESSED'. ALSO STATED THAT UNTIL THE REPAIR IS DONE THE LIGHT AND CHIME WILL CONTINUE GOING OFF AND THE AIRBAG IS AT RISK OF NOT DEPLOYING IN AN ACCIDENT. I AM OUTSIDE OF MY WARRANTY AND IT IS NOT COVERED EVEN THOUGH IT IS A SAFETY ISSUE. IT WILL COST ABOUT $300 TO FIX.

Tires
Filed Jan 31, 2019MO

CPSC: DRIVING ON INTERSTATE AT 70 MPH, SIDEWALL BLEW OUT ON TIRE. PIRELLI CINTURATO P7, 245/40R18. THIS IS THIRD TIRE IN A SET OF 4 TO FAIL ON AN AUDI A4, 2017 MODEL *DT *TR

Wheels
Filed Jan 7, 20198,000 milesCA

I LEASED MY AUDI A4 IN JUNE 2017 AND I TOOK MY CAR TO DEALER FOR THE FIRST SERVICE AT 8000 MILES AND THEY SAID I NEED TO REPLACE ALL 4 TIRES AS TIRES HAS NO MORE LIFE IN IT. LATER, I CHECKED WITH THE OTHER DEALER AND THEY SAID THE SAME THING. I HAD CONTINENTAL SPORTCONTACT 6 R02 BW 245/35R19 93Y TIRES. THERE MUST BE SOMETHING WRONG WITH THESE TIRES OR QUALITY OF THESE TIRES ARE REALLY BAD. AUDI DO NOT TAKE RESPONSIBILITY AS THEY SAY CONTACT CONTINENTAL. WHY WOULD AUDI PUT SUCH BAD TIRES IF THEY WOULD NOT EVEN LAST FOR 8000 MILES?

Engine
Filed Sep 25, 2018600 milesCA

CHECK ENGINE LIGHT ONLY CAME ON ONCE AND THAT IS WHEN THE INTAKE MANIFOLD DETECTED A PROBLEM. AUDI REPLACED THE INTAKE MANIFOLD TWO TIMES AFTER NUMEROUS SERVICE VISITS! THE SPUTTER, LAG, OCCURS ALL THE TIME I EVEN RECORDED A VIDEO BUT WAS UNABLE TO BE RECTIFIED.

Service Brakes
Filed Sep 11, 201819,000 milesFL

AFTER HAVING THIS VEHICLE FOR 18 MONTHS THE CAR BEGAN TO FREEZE WHILE BACKING UO. THERE ARE NO OBJECTS, CARS OR HUMANS ANYWHERE AROUND THE VEHICLE WHEN THIS OCCURS. THE CAR WAS MOVING AT A VERY LOW SPEED WHEN ALL OF A SUDDEN THE AUTO LOCKS UP AND THE BRAKES ENGAGE, YOU HAVE TO STEP ON THE BRAKE IN ORDER TO RELEASE THE VEHICLE. THIS OCCURS WHILE BACKING OUT OF A PARKING SPACE, MY GARAGE WHERE THERE IS NOTHING NEAR THE VEHICLE. I HAVE TAKEN THE CAR TO AUDI 3 TIMES AND EACH TIME THEY TELL ME THERE IS NOTHING WRONG WITH THE VEHICLE. I HAVE ALSO CONTACTED AUDI USA NUMEROUS TIMES AND WAS AGAIN TOLD THERE IS NOTHING WRONG WITH THE VEHICLE . I CONTACTED AUDI'S EXECUTIVE OFFICES AS WELL.

Service Brakes
Filed May 24, 201813,600 milesFL

WHEN VEHICLE HAS BEEN DRIVEN IN WET WEATHER AND PARKED IN THE GARAGE AT 70 TO 80 DEGREES F WITH THE PARKING BRAKE ON FOR AN EXTENDED PERIOD OF TIME, THE PARKING BRAKE INTERMITTENTLY LOCKS UP REQUIRING A DANGEROUS AMOUNT OF THROTTLE TO BREAK IT LOOSE.

Seat Belts
Filed Apr 10, 20188,200 milesFL

WHILE DRIVING WITH THE DRIVER'S SEATBELT LATCHED, I RECEIVED A WARNING/REMINDER TO FASTEN THE SEATBELT. AFTER SEVERAL SECONDS, THE CHIME AND WARNING MESSAGE STOPPED. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THEY REPLACED THE SEATBELT RECEPTACLE.

Wheels
Filed Jan 22, 201812,500 milesWA

I HAD TWO TIRE SIDE WALL DEFECTS THAT RESULTED IN "BALLOONING" OF THE SIDE OF THE TIRE. THE TIRES ARE PIRELLI 245/40/ R-18. THE CAR HAS 12,500 MILES ONLY. I FOUND OUT THE FIRST BIG BALLOON AT HOME AND NEXT DAY NOTICED THE SECOND ONE SMALLER BUT GROWING.

20 of 31 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20244000Routine
20231100Routine
20220100Routine
20211100Routine
202030100Routine
20193000Routine
20189300Routine
2017 — this page31500Routine
201615310Routine
201525400Routine
201446430Routine
201386410Routine

Compare every A4 Allroad year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 24, 2019. Source: NHTSA Office of Defects Investigation.