2017 Western Star 4700

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 9 times.

What fails
ComponentReportsCrashesFiresInjuries
Steering1
000

9 safety recalls

Part 573 reports
Tires21V896000
Filed Nov 17, 2021307 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

Risk. Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.

Remedy. Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908.

Electrical System › Wiring21V882000
Filed Nov 12, 20216,100 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.

Risk. An electrical arc can increase the risk of a fire.

Remedy. Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.

Suspension › Front › Control Arm18V913000
Filed Dec 19, 2018501 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Risk. Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Remedy. DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper18V353000
Filed May 29, 20188,741 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Risk. If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

Remedy. DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.

Electrical System › Wiring18V191000
Filed Mar 26, 20187,128 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.

Risk. An electrical arc can increase the risk of a fire.

Remedy. DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-766.

Equipment17V810000
Filed Dec 15, 201724,860 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.

Exterior Lighting › Brake Lights › Switch17V761000
Filed Nov 27, 2017438,255 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

Risk. If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Remedy. DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

Electrical System › 12v/24v/48v Battery › Cables17V588000
Filed Sep 21, 201732 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2013-2018 Western Star 4700 trucks. The battery cable may contact the all wheel drive axle yoke.

Risk. Battery cable contact with the axle yoke may cause the cable to chafe and short, increasing the risk of a fire.

Remedy. DTNA will notify owners, and dealers will inspect the battery cables, repairing them as needed, free of charge. The recall began on November 16, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-746.

Power Train › Axle Hubs16V634000
Filed Aug 31, 2016156 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.

Risk. If a wheel separates from the axle, there would be an increased risk of a crash.

Remedy. DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.

What owners reported

Newest filings
Steering
Filed Mar 27, 2017OH

THERE IS BINDING ON STEERING WHEEL DURING THE STATIC STEERING OF THE TRUCK ON THE PAVEMENT AT STATIONARY POSITION. THE PROBLEM IS WORSE WHEN TUCK IS LOADED, OR HAS A FRONT ATTACHMENT, SUCH AS OUR SNOW-PLOWS. THE SITUATION CAUSES CONCERN TO OPERATORS WHEN THEY ARE PARKING AND OR MOVING IN WITHIN THE YARD.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2020
YearComplaintsRecallsFiresDeathsAssessment
20241000Routine
20230400Routine
20220800Routine
202111400Routine
202021201Fatalities reported
201901400Routine
201811200Routine
2017 — this page1900Routine
20160700Routine
201501200Routine
20140900Routine
20130500Routine
20120400Routine
20110300Routine
20100300Routine
20090300Routine
20080200Routine
20070100Routine
20060100Routine
20050100Routine
20040100Routine
20030100Routine
20020100Routine

Compare every 4700 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 17, 2021. Source: NHTSA Office of Defects Investigation.