2023 Western Star 4700

Routine

No owner complaints are on file for this vehicle. It has been recalled 4 times.

4 safety recalls

Part 573 reports
Suspension › Critical Fasteners25V760000
Filed Nov 4, 202518,783 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.

Risk. A loss of vehicle control increases the risk of a crash.

Remedy. Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.

Steering › Linkages › Tie Rod Assembly23V238000
Filed Apr 4, 2023306 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.

Risk. A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Remedy. DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.

Steering › Linkages › Tie Rod Assembly22V722000
Filed Sep 28, 202236 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.

Risk. Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.

Remedy. Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.

Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm)22V554000
Filed Jul 29, 20221,375 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.

Risk. Unexpected engine shut down can increase the risk of a crash.

Remedy. Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.

Across model years

Worst on record: 2020
YearComplaintsRecallsFiresDeathsAssessment
20241000Routine
2023 — this page0400Routine
20220800Routine
202111400Routine
202021201Fatalities reported
201901400Routine
201811200Routine
20171900Routine
20160700Routine
201501200Routine
20140900Routine
20130500Routine
20120400Routine
20110300Routine
20100300Routine
20090300Routine
20080200Routine
20070100Routine
20060100Routine
20050100Routine
20040100Routine
20030100Routine
20020100Routine

Compare every 4700 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 4, 2025. Source: NHTSA Office of Defects Investigation.