Daimler Trucks North America, LLC: Electrical System › Wiring
Daimler Trucks North America, LLC reported this defect to federal regulators on Nov 12, 2021 and put the number of vehicles at risk at 6,100. The repair is free for as long as the recall stands.
The defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
The risk
An electrical arc can increase the risk of a fire.
The remedy
Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.
12 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Western Star 4700 | 0 | 14 | 0 | 0 |
| 2019 Western Star 4900 | 1 | 15 | 0 | 0 |
| 2019 Western Star 5700 | 1 | 14 | 0 | 0 |
| 2019 Western Star 6900 | 0 | 2 | 0 | 0 |
| 2018 Western Star 4700 | 1 | 12 | 0 | 1 |
| 2018 Western Star 4900 | 0 | 16 | 0 | 0 |
| 2018 Western Star 5700 | 1 | 11 | 0 | 0 |
| 2018 Western Star 6900 | 0 | 4 | 0 | 0 |
| 2017 Western Star 4700 | 1 | 9 | 0 | 0 |
| 2017 Western Star 4900 | 0 | 16 | 0 | 0 |
| 2017 Western Star 5700 | 0 | 12 | 0 | 0 |
| 2017 Western Star 6900 | 0 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V882000.
Full record for the 2019 Western Star 4700 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →