Owners filed 25 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
5
0
2
1
Tires
4
0
0
0
Visibility/Wiper
2
0
0
1
Service Brakes
2
1
0
0
Seats
2
0
0
0
Exterior Lighting
2
0
0
0
Vehicle Speed Control › Accelerator Pedal
1
0
0
0
Steering
1
0
0
0
Seat Belts
1
0
0
0
Power Train
1
0
0
0
4 safety recalls
Part 573 reports
Air Bags › Frontal23V780000
Filed Nov 21, 2023346 vehiclesVolvo Car Usa, Llc
Defect. Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
Risk. An air bag that does not deploy properly in a crash increases the risk of injury.
Remedy. Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
Electrical System › Wiring › Fuses and Circuit Breakers21V414000
Filed Jun 2, 202185,550 vehiclesVolvo Car Usa, Llc
Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Risk. Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Remedy. Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Filed Mar 12, 2020121,605 vehiclesVolvo Car Usa Llc
Defect. Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Risk. If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Remedy. Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Suspension › Rear19V327000
Filed Apr 25, 20198,266 vehiclesVolvo Car Usa Llc
Defect. Volvo Car USA LLC (Volvo) is recalling certain 2019 S60 vehicles. The rear suspension toe link flange lock nuts may not have been properly tightened, possibly resulting in a sudden change in vehicle handling.
Risk. A sudden change in vehicle handling can increase the risk of a crash.
Remedy. Volvo will notify owners, and dealers will inspect the rear toe link flange bolts and lock nuts, replacing them if necessary, free of charge. The recall began June 6, 2019. Owner's my contact Volvo Customer Service at 1-800-458-1552. Volvo's number for this recall is R19938.
What owners reported
Newest filings
Service BrakesCrash
Filed Aug 24, 2026MN
I was pulling into a parking spot in a strip mall parking lot. When I braked after turning into the parking spot, the brakes failed. The car moved forward and hit the Chevy Suburban parked in front of it and started to push it. The automatic collision avoidance system did not stop the car, either. The owner of the Suburban was in that vehicle and was able to put it in gear and move it out of the way. My car continued to move forward at the speed it had been going at when the brakes failed so apparently it was still accelerating. The car then ran into a concrete bollard, and that stopped the car. The control panel was completely blank and the car could not be restarted. The car incurred front end damage and was towed to a collision shop, where it is now. When returned, it will go to the Volvo dealership to be checked out. I don't know whether the problem can be reproduced; by the time the two truck arrive an hour after the incident, the car could be started and appeared to be operating normally.
Visibility/Wiper
Filed Jan 5, 2026FL
The crimping on the A/C hose from the firewall to the compressor failed and leaked all the freon from the system. This is a design flaw, the mounting location causes excess vibration in the hose leading to the crimping failure. There are countless forum posts and other complaints filed by owners of the same vehicle for the exact same A/C hose. This should be a recall from Volvo. It is a major safety issue for customers like me who live in a humid environment, without A/C the windshield can fog over and hinder visibility. I contacted Volvo Customer Care for reimbursement and was denied as my car was not under warranty. My car only has 40,000 miles on it and this part shouldnt fail in this manner, especially at my low mileage. I have since purchased their extended warranty as this part will eventually fail again (from the design flaw in A/C system mounting location) and I don't want to pay the large repair costs again. The NHTSA should investigate this with all owners of this year/make/model and they will find Volvo needs to declare a recall and reimburse owners for the repair costs.
Electrical System
Filed Feb 28, 2025NC
The DIM (Driver Instrument Module) flickers intermittently and I have no idea when it's going to go out completely. It actually does go out and there's a solid white panel or colored lines, but it comes back in. This displays the speedometer & fuel. This is a safety issue. I would hate for this to go completely out while I am driving. I do not know the cause for the malfunction. However, per the Volvo tech; they're aware this is a reoccurring issue.
Seats
Filed Oct 17, 2024TX
Passenger seat was unbolted from floor during a service appointment and not secured when dealer returned vehicle to me. Passenger safety was at risk due to the seat rocking during acceleration and deceleration and in turns. The issue was confirmed by the dealer and has since been repaired. No warnings issued by vehicle. The dealer error occurred 10/16/24. It was corrected 10/17/24 after vehicle was returned to dealer. This was a result of dealer negligence.
Exterior Lighting
Filed Sep 24, 2024NV
2019 Volvo S60 headlamp system malfunction alert headlights/foglights to blink or turn off when turning the vehicle at night. I keep my headlights on auto so they are on during the day and I have only seen the error at night
Tires
Filed Aug 3, 2024AL
Have there been complaints about the Pirelli tires with foam inlays falling apart because the foam comes unattached, then causing misalignment. Car becomes unsafe to drive as the tires start to disintegrate. My car started shaking so bad it became difficult to drive. Turned out foam inlay had become unattached which caused uneven wear and some tire disintegration along with the alignment getting out of whack. Tire size 235/40R19 96V pirelli p-zero - It happened with all four tires. Two in the front were relatively new and had less than 10000 miles on them
Seat Belts
Filed May 21, 2024CO
The passenger seat belt failed and will not retract. People riding in my car are not safe with the seatbelt hanging loose. I read this was a recall which included 2019 S60s but my specific VIN is not including for some reason.
Steering
Filed Jan 11, 2024RI
Since purchase of my vehicle, the vehicle has had a vibration on the highway from 72-83mph with 2 different sets of wheels AND tires, both Pirelli tires but different models. My local Volvo dealer refused to address the issue due to the issue occurring over the speed limit. So they were no help. There are quite a few other 2019 and up Volvo S60 and XC90 owners that experience this same issue. The issue is felt through the bottom of the seats, backrest and steering wheel. You can also visually see the vibration if there is a bottle in the cup holder. The steering wheel "shakes" left to right.
Tires
Filed Nov 20, 2023FL
Sudden, Extreme vibration of front tires on I-95 West Palm Beach FL. Drove immediately to Schumacher Volvo to keep initial service appointment. Service manager advised to replace all 4 tires due to previous experience with OEM Perelli tire failures on Volvo vehicles. Replaced all 4 tires at Costco at $1112+ cost. All photos show failure of foam/padding inside tires by Pirelli P Zero Run Flat. Tire size: 235/40/19 XL
Tires
Filed Oct 30, 2023FL
235/40/19 XL RUN FLAT: At 20,750 miles, Sudden Extreme Vibration at Interstate Speed. Confirmed by Schumacher Volvo Service on 28 Oct 2023. Service Writer and Technician advised tire/s failing due to 'foam' separating inside tire. Rotated tires and could not determine which tire. Advised to replace all tires due to experience with same problem on same tires. Recommended purchasing another brand at Costco.
Service Brakes
Filed Jun 25, 2023CA
Brake rotors warp prematurely, dealership fighting on covering for warranty. Only 10,000 miles and they're bad again. Second time in 10 months.
Air Bags
Filed Apr 2, 2023CA
After taking vehicle in for a service SRS airbag light and getting it fixed under warranty the same light has come back on.
Electrical System
Filed Dec 26, 2022NY
On December 24, I was about a quarter mile into my drive when the car shut off. The dashboard went blank and I had to coast to a stop. I was unable to restart or use any parts of my car except for the emergency blinker. Nothing alerted me on my dashboard prior to this incident. I could not use the SOS alert button in the car. I had a half tank of gas. I had to wait in the 9 degreeF cold for 2 hours before it could be towed to the service center. My speed was approximately 25MPH on a local road and I don't know what would have happened if this occurred at any higher speed with more traffic. Prior to this on 11/15/22, I had another incident with this car. I could not open the doors with the key FOB and then I could not start the car. A battery jump was attempted by the tow service and it did not work. The car was towed to Hudson Valley Volvo service center where they completed software control module downloading, electrical equipment trouble shooting etc., for 3 days and I was able to drive it again. Unfortunately, I do not feel safe driving this car.
Exterior Lighting
Filed Oct 27, 2022OH
Headlight Failure. Light flickers on and off intermittently and triggers " low beam headlamp malfunction" on dashboard. No vehicle accidents or other trauma to the affected headlight. Only remedy is to replace headlight at a cost of $3,400.
Electrical SystemFire1 injured
Filed Aug 22, 2022CA
I was driving down our main road and I saw and smelled smoke coming out of the air vents, then a warning light came on my dashboard for my 12V battery I pulled over right away and opened the trunk and saw fire on the left-hand side. I attempted to extinguish the fire myself using soda, I was pulling clothing (2 shirts and napkins) out of the car and burned my hand We towed the car to Volvo and they are claiming it’s not their fault We have only had the car for 4 months And my husband could have died or worse if my child was in the back seat!
Vehicle Speed Control › Accelerator Pedal
Filed Aug 16, 202220,695 milesIL
The contact owns a 2019 Volvo S60. The contact stated while the vehicle was stopped with the auto brake feature on, the vehicle inadvertently accelerated. The contact pressed on the brakes and continued to his destination. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,695.
Electrical SystemFire
Filed Jul 28, 2022CA
I was driving down our main road and I saw and smelled smoke coming out of the air vents, then a warning light came on my dashboard for my 12V battery I pulled over right away and opened the trunk and saw fire on the left-hand side. I attempted to extinguish the fire myself using soda, I was pulling clothing (2 shirts and napkins) out of the car and burned my hand
Power Train
Filed Apr 21, 2022NJ
Gear shifts into neutral randomly at low speeds after coming to a complete stop when auto-off on the engine is activated. This happens on the road when pulling out of an intersection and the gear shifter needs to be physically moved into neutral then drive to engage the transmission again. My dealership was unable to reproduce the problem. I took a video of it when it occurred. There have been no warning lights or indications on the dash when this happens.
Engine
Filed Oct 7, 2021CA
Engine Auto turn off never works. Advertised as feature of the car. Yet to see if active.
On Saturday, August 21, 2021, the automatic emergency braking engaged while we were travelling between 60-70 mph on I-95. There was no apparent reason for the braking because there was no vehicle or other obstacle to trigger the braking. After a few moments of hard braking the braking stopped and we proceeded normally.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 21, 2023. Source: NHTSA Office of Defects Investigation.