2024 Volkswagen Tiguan

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk. A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy. Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91NF. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning May 27, 2026.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk. A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy. Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.

The infotainment system no longer works after an over the air update. The backup camera is including all other cameras are no longer visible . Before it completely just stopped working When attempting to back out the infotainment system would freeze and not signal something was back there . The digitally dynamic road display is not working so car ACC is not operable . Additionally since the blackout the windshield wipers randomly turn on even if not raining causing distraction and obstructed visibility at times Problem has been confirmed by independent VW dealers in several states (there is a whole Facebook VW owners group where several people are reporting the same issue) there are also known topics related to these issues on VWs help center page regarding OTA updates and infotainment system issues It gives instructions on how to troubleshoot but then says see your local dealer if that doesn’t resolve the issue Vehicle has been inspected by VW dealer. The backup camera would freeze intermittently and dealer would report nothing to see so it’s working fine . After last ota update system blacked out longer and has not turned back on

See attached document for complaint.

I was driving Eastbound on I-94 at 6am pitch black dark out and looked down at my dog and veered off to the grated area of the highway and the nosie startled my dog and he jumped, hitting my arm and the front left wheel went off the road and i lost control at about 50mph after braking and swerving and we hit the guardrailand scraped.the cables and rail and lost bumper, 2 tires and front end without airbags going off.

The back up camera, Bluetooth and radio system has all gone black.

On 8/29/2026, my 2024 Volkswagen Tiguan experienced a sudden mechanical failure while I was driving on the highway at approximately 55mph, with only 27,842 miles. Prior to this incident, I had reported to the VW dealership at my previous oil change that I repeatedly had to add oil between scheduled oil changes. While driving, the vehicle suddenly began producing a significant amount of smoke and the check-engine light came on. After I pulled over, fluid was visibly leaking from underneath the vehicle. A State Trooper responded and told me I was lucky the vehicle did not catch fire. The vehicle was disabled and had to be towed from the highway to the VW dealership. The VW technician subsequently diagnosed the oil separator as having failed. In a video inspection provided to me, the technician stated that the failed oil separator caused excessive pressure in the engine crankcase, which "blew out" the upper timing cover and oil pan. The dealership replaced the oil separator, upper timing cover, and oil pan. The dealership then performed an approximately 30-mile test drive. The technician stated that the oil level remained full, but the vehicle produced a "big blue plume of smoke." He then stated, "there's an issue with these vehicles and the cylinder heads," and advised that the cylinder head now needs to be replaced. The vehicle remains at the VW dealership. I am reporting this because the failure occurred suddenly at highway speed and resulted in substantial smoke and fluid lo

I own a 2024 Volkswagen Tiguan with approximately 72,441 miles. While traveling on the interstate, the vehicle displayed a “Check Oil Level” warning. I stopped and checked the engine oil dipstick, which came out completely dry. The vehicle’s previous oil change had been performed by Walmart, and the service sticker stated that the next oil change was due at 72,240 miles, meaning I was only approximately 201 miles beyond the recommended service mileage when this occurred. Because I was traveling and the vehicle was low on oil, I purchased one quart of 0W-20 full synthetic engine oil and added the entire quart. I then drove approximately six miles to a Walmart Auto Care Center. Walmart performed another oil change and advised me that oil appeared to be seeping underneath the vehicle, but they could not determine the source. They advised me to carry additional oil, check the oil level at fuel stops, and have the vehicle inspected by a repair facility. After leaving Walmart, I drove only approximately 10 additional miles before the “Check Oil Level” warning illuminated again. I immediately stopped and checked the dipstick. It was once again completely dry despite the vehicle having just received an oil change. At that point, I determined that continuing to operate the vehicle was unsafe and had the vehicle towed to a repair facility. During these incidents, I did not receive a red oil-pressure warning and did not hear abnormal knocking or other unusual engine noises. However, the

Catastrophic loss of throttle response and severe acceleration lag from a standstill under high ambient temperatures, presenting an immediate collision hazard. On more than ten (10) separate occasions, the acceleration on this vehicle from a complete standstill has unexpectedly dropped to a dangerous level, performing at or below the speed and power of an un-indicated "limp mode."This hazardous condition is explicitly triggered by ambient heat: it frequently occurs in temperatures above 90°F and consistently occurs when temperatures exceed 95°F. The defect manifests unannounced from a stop while sitting in traffic, idling at a light, or attempting to pull out or merge onto a roadway.Once the vehicle is in motion, the engine runs fine and all auxiliary systems—including the air conditioning, infotainment, and advanced driving assistance systems—operate normally. Crucially, the vehicle displays absolutely no dashboard warning lights, check engine lights, or stored diagnostic trouble codes (DTCs), making the malfunction impossible for standard onboard diagnostics to register. Over time, I have learned to detect a subtle, tell-tale change in the cadence of the engine idle that foreshadows when this dangerous throttle failure is about to occur.Based on the symptoms, the failure appears to reside within the electronic accelerator pedal assembly, throttle body, Engine Control Module (ECM/ECU), transmission control system, or a thermal management software conflict between these compo

Following a recent Volkswagen software update, the 5F module on my 2024 VW Tiguan (VIN: [XXX], Mileage: 14,449) completely failed. The local dealership (RO Number: XXX) confirmed the failure and advised replacing the 5F module (Auth code:XXX), which is on backorder with no ETA. This initial failure disabled critical safety systems: the backup camera (violating FMVSS 111), the SOS emergency system, and the TPMS. Volkswagen Corporate (Case with [XXX]) has refused VOR escalation and denied alternative transportation. Furthermore, since retrieving the vehicle from the dealership, the electrical issues have escalated severely. The vehicle now experiences intermittent total electrical/lock-out failures 3 to 4 times a day. During these episodes, neither the key fob nor the physical interior lock/unlock buttons function. The vehicle remains completely unresponsive for several minutes before randomly working again. This poses a severe safety risk of trapping occupants inside or leaving them stranded outside. VW's negligence in addressing these escalating software and electrical safety defects is unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On XXX, my 2024 Volkswagen Tiguan experienced an internal electrical failure of the 5F Infotainment Control Module (Part #3Q5-035-842-J). There were no advance warning lights or symptoms prior to the screen going completely black and unresponsive. The failure was officially diagnosed and confirmed by an authorized dealership, Fitzgerald Volkswagen in [XXX], on XXX. The component is currently installed in the vehicle and available for inspection upon request. Safety Risk: The 5F module failure completely disables the primary display screen, rendering the rearview camera system frozen and entirely inoperable. This creates a severe rear-visibility safety hazard while reversing, particularly when transporting my minor child, and fails to comply with Federal Motor Vehicle Safety Standard FMVSS No. 111 (Rear Visibility). Systemic Failure & Backorder: The module failure also disables the radio, wireless charging, and front/rear USB ports. Fitzgerald VW special-ordered the replacement module under warranty but confirmed the part is on a nationwide backorder with no estimated time of arrival (ETA) and approximately 59 units currently backordered nationwide. The vehicle has not been inspected by law enforcement or insurance, but the manufacturer (Volkswagen Group of America) has been formally notified under Customer CARE Case #XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

#1 issue is only the driver's side replacement windshield wiper is and has been unavailable for over 6 months. This presents a danger that focusing on a different part of the windshield is problematic; secondarily, the smears even using washer fluid are impossible to rectify. The dealership echoes the same problem on many vehicles and is blaming VW parts supplies. I will not use parts stores after many difficult and not acceptable performances of these OTC blades. The second issue is cruise control stops working erratically. This causes the vehicle to slow very quickly., also causing people following too closely to get angry us! While on a 1100 mile trip it quit tens of times; will not re-engage frequently and then suddenly become available. I'm told the steering wheel wiring is the issue and I was told to being in for diagnosis. A fault code in the steering wheel controls was documented, but parts department said these too are on a very long list of same issues on many Tiguans. Now I'm told that since the dealer verified the fault code for this issue and cleared it, but VW refuses to replace the steering wheel electronics. Many customers have told me they also have to "wait on parts.?!

235/55R 18 100H I was driving going north on [XXX], after I passed [XXX] I heard blowout sound, then immediately I stopped at side of the street, change to spare tire, and found out the inside of the tire was blown out (ripped), I didn’t hit any thing in the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle's engine oil warning light repeatedly illuminates between scheduled maintenance intervals due to excessive oil consumption. The vehicle is burning engine oil at an accelerated rate, requiring frequent manual top-offs to remain safe to drive. This represents an active, known defect in the Volkswagen EA888 engine components (piston rings/valve guides). Dealership service departments are actively refusing to provide complete historical service invoices or log the oil light visits properly, creating an immediate safety risk of engine stalling or catastrophic mechanical failure at highway speeds.

• Day of delivery. Had trouble connecting iPhone to vehicle. Once connected, Google Maps was not functioning properly. Dealership unsuccessfully tried to trouble shoot over the phone and brought car back same day for investigation. They claim they could not find anything wrong and brought car back to me. • Infotainment system randomly reboots mid-drive. Screen goes blank/black for about 10 seconds, then VW logo appears and the system boots back up. • Google Maps navigation won't start. Have to exit and re-enter the destination, sometimes twice before it functions properly. • iPhone connects and immediately disconnects within a second, repeatedly. • System says iPhone is out of range, whether it's connected via a genuine Apple cable or Bluetooth. • System "deletes" phone. It fails to find or recognize iPhone, despite being previously registered with vehicle, requiring me to re-pair it. • Connectivity loop, and reboot issues persist regardless of whether the phone is connected to Bluetooth or via an authentic Apple USB cable. • SiriusXM connection failure. Preset stations will not load as the system is frozen in “Initializing” mode, , locking me out from changing the stations. It remains stuck on whichever station it was left on during the previous drive. • Software Update 0890 bug. Lost volume control of the radio following update — when volume is muted, changing the station automatically unmutes it, and it also randomly unmutes it even when the station is unchanged for a peri

*AFTER A OIL CHANGE ONLY RUNS 2,000 MILES A MONTH AND CHECK ENGINE LIGHT ON FOR LOW OIL. WHEN CAR TURNS IN MORNING TURNS ON FINE AFTER I WORK FOR 8HRS TURN BACK ON AND WHITE SMOKE COMES FROM THE EXHAUST. WINDOW SOMETIMES WONT WORK. *CAR HAS BEEN TAKEN TO DEALERSHIP BUT THEY DID NOT FIND ANYTHING.WE FIRST THOUGHT OIL WAS NOT BEEN DONE AND TOOK IT AGAIN AND THEY DID OIL CHANGE AGAIN SAME PROBLEM KEEPS HAPPENING . TOMORROW 7/1/2026 WILL BE TAKEN AGAIN AFTER TWO ATTEMPTS *CHECK ENGINE LIGHT CAME ON WITH A "CHECK OIL LEVEL ". PROBLEM START TO APPEAR ON MAY 7 2026. CAR WAS SEEN BY THE DEALERSHIP FOR A OIL CHANGE ON 5/9/2026 , ON 06/16/2026 CHECK ENGINE LIGHT CAME BACK WITH A "LOW OIL LEVEL", ON 6/18/2026 OIL WAS CHANGE AT A SHOP AND TODAY 6/30/2026 LIGHT IS BACK ON NOT EVEN A MONTH ON MY LAST DEALERSHIP OIL CHANGE MILES DONT MATCH MY ORIGINAL MILES " 36,063 THANK YOU!

Our vehicle does not respond to the throttle pedal being depressed when the AC has been turned on at full and the car has been in direct sunlight for a period of time. We reside in Florida so it is common to enter the vehicle during the summer months and the cabin temperatue is in excess of 200 degrees which requires putting the AC system on MAX. This problem occurs periodically and was address in the summer of 2025 at the VW dealership locally

I own a 2024 Volkswagen Tiguan with approximately 24,000 miles that was purchased used with only 2,300 miles and a clean title. The vehicle has developed significant oil consumption/seepage issues related to the EA888 2.0T engine. It began with oil seeping around the oil fill tube and cap due to a failed crankcase pressure assembly (PCV/oil separator). I replaced it myself with genuine Volkswagen parts, but the oil level continues to drop after normal driving, indicating either a residual leak or excessive consumption. The dealership denied warranty coverage over the phone solely because the vehicle was in a prior accident (repaired with OEM parts), without performing any inspection or oil consumption test. This appears to be a known defect in these engines. Volkswagen considers up to 1 quart every 1,200 miles “normal,” which I believe is unreasonable for a near-new vehicle. I am concerned about long-term engine damage and safety if oil levels drop critically while driving. Please investigate this matter for a potential recall or safety action.

While you driving an annoying beep comes on with the message ‘Lane assist is not available’ The beep comes on then off for several times during the ride..it’s very disturbing and annoying for me and for my passengers..My vehicle which has 30000 miles is being used for Hire I consider this issue as a safety one and that the manufacturer has to take some action to solve the problem Thank you for your cooperation and looking forward to hearing from you soon Best regards

The electric seems to be faulty- so far the vehicle stops& fails to restart- the dealership changed the battery once but it continues to happen.

While stopped at a traffic light, the engine shut off without warning and would not restart after releasing the brake. Vehicle required shifting back into Park to restart. Documented in dealer repair order #XXX dated XXX. Vehicle also experienced random infotainment shutoff and inoperable wipers with no driver input across multiple repair visits. These recurring electrical failures pose a safety risk. Vehicle is my sole work transportation as a licensed Realtor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The adaptive cruise control (ACC), forward collision warning, and automatic emergency braking/front assist systems have repeatedly malfunctioned. The vehicle has been returned to the dealership multiple times for diagnosis and repair, but the issues remain unresolved. These are safety systems designed to help prevent or mitigate collisions. When the adaptive cruise control and automatic emergency braking systems become unavailable or fail to function properly, I cannot rely on features intended to assist in maintaining safety. The loss of these systems creates a potential safety risk for me, my passengers, and other motorists. The vehicle has been presented to an authorized Volkswagen dealer on multiple occasions for these concerns. The dealer has attempted repairs, but the problems continue to occur. Warning messages indicating that adaptive cruise control, front assist, or automatic emergency braking systems were unavailable appeared before and during the malfunction. I thought before they were just faulty sensors. The dealer never explained these features were not functioning. The symptoms first appeared while the vehicle was under warranty and have continued despite multiple repair attempts. The car was purchased brand new from the dealer.