Volkswagen Group of America, Inc.: Back Over Prevention › Software
Volkswagen Group of America, Inc. reported this defect to federal regulators on Feb 12, 2025 and put the number of vehicles at risk at 29,569. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Audi Q3 | 4 | 1 | 0 | 0 |
| 2024 Audi Q3 | 18 | 2 | 0 | 2 |
| 2024 Volkswagen Tiguan | 77 | 2 | 4 | 3 |
| 2023 Volkswagen Arteon | 14 | 1 | 0 | 0 |
| 2023 Volkswagen Tiguan | 72 | 1 | 0 | 1 |
| 2022 Volkswagen Tiguan | 274 | 5 | 1 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V082000.
Full record for the 2025 Audi Q3 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →