Electrical System › Body Control Module › Software26V587000
Filed Sep 10, 202649,958 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. A software error may cause the body control module (BCM) system to reset. This may result in the ignition switching off, resulting in an engine stall. It can also lead to a loss of certain controls, warning lights, exterior lighting, or failure of the rearview camera system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 111 and 108.
Risk. An unexpected engine stall, loss of exterior lighting or warning lights, or failure of the rearview camera system can increase the risk of a crash.
Remedy. Dealers will update the body control module (BCM) software, free of charge. Owner notification letters are expected to be mailed November 6, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 57KL. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 17, 2026.
Air Bags › Sensor › Occupant Classification › Front Passenger25V854000
Filed Dec 10, 20253,138 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Risk. A deactivated passenger air bag increases the risk of injury during a crash.
Remedy. Owners are advised not to allow occupants to sit in the front passenger seat until the remedy is complete. Dealers will repair the affected wiring harness in the front passenger seat, free of charge. Owner notification letters were mailed April 15, 2026. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 74HE. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 12, 2025.
Steering › Linkages › Tie Rod Assembly25V526000
Filed Aug 13, 202515 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. A tie rod bolt on the rear axle assembly may be loose, which can lead to a loss of vehicle control.
Risk. A loss of vehicle control increases the risk of a crash.
Remedy. Dealers will replace the affected tie rod bolt, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 42E7.
What owners reported
Newest filings
Power Train
Filed Sep 11, 2026CA
The vehicle’s automatic emergency-braking and parking-assistance systems intermittently activate when no collision is imminent. The vehicle unexpectedly stops, shifts itself into Park, and engages the electronic parking brake while moving at low speed. This has occurred while pulling into parking spaces with vehicles on both sides and while beginning an unprotected left turn when oncoming traffic was still at a safe distance. The sudden stop creates a risk of being struck by another vehicle. The vehicle was presented to an authorized Volkswagen dealership for inspection, but the dealership was unable to reproduce the condition and stated that it did not believe there was an issue. The vehicle remains available for inspection.
Engine
Filed Aug 23, 2026AZ
I brought my vehicle to the dealership because it was shifting itself into Park while I was driving. I have brought the car in four times. During the last two visits, the dealership performed a system update called **VW 47DM Collision Vehicle Software Update for Travel Assist/Emergency Assist**. Immediately after leaving the dealership following these updates, my vehicle developed additional and more serious problems. The infotainment system stops working for several minutes at a time before turning back on. The vehicle is also now displaying a “Front Assist Not Available” warning. In addition, the vehicle jerks violently while driving forward or accelerating, and the front end is making a grinding noise. This software update has made my vehicle worse than it was before. I have contacted Volkswagen Customer Care multiple times, but I have been denied assistance because there is reportedly no diagnostic code in the system. However, I have video evidence of these issues occurring while driving. Volkswagen has refused to repair the vehicle or take it back despite these ongoing problems. A vehicle shifting into Park while driving, jerking during acceleration, displaying a Front Assist warning, and experiencing other system failures presents a serious safety hazard to me, my passengers, and others on the road.
Engine
Filed Aug 15, 2026NY
On August 14, 2026, I brought my Volkswagen, with approximately 7,500 miles and still under warranty, to Bay Ridge Volkswagen, an authorized Volkswagen dealership in Brooklyn, NY. At approximately 8:00 AM, the dealer informed me that my vehicle had an applicable recall/service campaign and that several updates would be performed, in addition to scheduled maintenance. I was instructed to leave the vehicle until approximately 4:00 PM. At approximately 4:00 PM, dealership personnel specifically told me that the vehicle was ready. I accepted the vehicle and drove away. Immediately after leaving, I discovered that the engine warning/check-engine light was still illuminated. I immediately returned to the dealership. Only after returning was I informed that the problem associated with the warning light had apparently not been completed or resolved. I spoke directly with technical personnel and was told that some technicians had already left for the weekend and that the vehicle might require replacement of a component. The exact component responsible for the warning light is currently UNKNOWN. The vehicle remains available for inspection. My safety concern is that an authorized Volkswagen dealer represented the vehicle as ready and released it for operation while an engine warning condition remained unresolved and while dealership personnel were apparently still uncertain whether a component required replacement. The warning light was present immediately when I drove away from the de
Electrical System
Filed Aug 6, 20263,000 milesCT
The contact owns a 2025 Volkswagen Tiguan. The contact stated that occasionally while driving at various speeds, the Collision Warning light and Auto emergency braking warning light illuminated. The messages "Front Assist not Available", and "Lane Assist System Not Available" were display on the instrument panel. The vehicle was taken to a local dealer where it was diagnosed; however, the cause for the failure was not found. The contact stated that the failure codes were cleared. The manufacturer declined the repair, and the vehicle was not repaired due to the cost. The contact stated that the failure had reoccurred and an appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 3,000.
Fuel/Propulsion System
Filed Jul 29, 2026FL
Dash light came. I took VW to Dothan ,Al Dealer and service stated it was fuel sensor faulty and had to order one. Meanwhile I was driving 70 mph in heavy traffic and vehicle lost power having barely avoided sccident. Took vehicle in and had sensor replaced and when I went back to pick up VW it was dead and had to be put back in . This was 3 rd trip to dealer in 2 weeks. garage. No loaner was offered approved . This vehicle is dangerous to drive
Electrical System
Filed Jul 29, 2026OH
This car has several issues and I could only select a few. Electrical: the infotainment system disconnects from Wireless car play at random when you drive the vehicle. It then returns a Wifi error on screen and you cannot use car play any longer on both android and iOS. Additionally, the electronic system will reboot when the car is in use. In my case, it always happens on the freeway when driving 75 MPH. The entire car dash is electronic, no buttons. So when this happens, you lose all safety features, have no idea what speed your driving, can't use the radio, navigation, air conditioning, etc. Most importantly, this is a deadly error WV knew about but sold the car anyways. The dealer and WV North America says this is a problem between the infotainment system manufacture and T-Mobile cell towers. There is no fix for it. So what are consumers to do? I paid cash for a product, the product does not work, the manufactuer cannot fix it. Normally when this happens the company either 1) fixes the problem for free or B) lets you return the product. VW says I can't do either. Backup Cam - the camera is cheap, blurry and picks up nonexistent items and slams on the breaks everytime I back down my driveway. Not a human, animal or event a tree limb blowing in the wind. However, when a car is behind you, the backup cam will let you back into the car. Again, this is a "Software" issue and the dealer cannot fix it. Forward collision Warning, Adaptive Cruise Control, Blind Spot Warning, Lane
My vehicle is experiencing a severe safety hazard where the emergency braking system suddenly slams on the brakes while driving in traffic, pulling into traffic, or backing up. When this happens, the car unexpectedly shuts off, and no warning lights or error messages appear on the dashboard. This has almost caused an accident multiple times, making the vehicle incredibly dangerous to drive. I previously took it to the dealership, but they told me they could not find an issue and advised me to continue driving it while documenting the dates and times it happens on paper. However, I refuse to continue driving this vehicle and put my children's lives at risk just to collect data.
Fuel System, Gasoline
Filed Jul 17, 20267,500 milesME
The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving 30 MPH, the vehicle suddenly stopped. The check engine warning light was illuminated. The message “Service Now” was displayed. The vehicle was taken to the local dealer, where it was diagnosed with fuel pressure sensor and fuel system sensor failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted, and a grievance was filed. The failure mileage was approximately 7,500.
My car has 842 miles on it. There have been multiple occasions where it breaks on its own. When I am backing out of my driveway, there is a neighbors tree that is close to the driveway and a small branch causes. The emergency brake to go on in your head to slam into the back of the seat. When making a left hand turn on a 4 lane road with nothing in the road it has break causing you to fly forward. I’ve only had the car for a few months and multiple times it has done this.
Electrical System
Filed Jul 8, 2026ME
Since purchasing this new 2025 Volkswagen Tiguan, I have experienced repeated electrical and drivability defects despite multiple repair attempts by an authorized Volkswagen dealership. The vehicle has been out of service approximately 70+ days, including a transmission replacement, a loose ball joint and suspension repairs. Defects include repeated check engine lights, remote start failures, false "door ajar" warnings, intermittent warning messages, vibration while driving, and hard shifting. The vehicle also shut off while I was reversing and had to be shifted into Park before it would restart. Before taking the vehicle back, I asked the dealership whether it was safe to drive and did not receive a response. After the vehicle was retrieved from the dealership for the 4th time, several defects recurred within approximately 44 minutes, and the check engine light returned the following night. I believe these recurring defects present a safety risk to me, my passengers, and other motorists.
Forward Collision Avoidance › Warnings
Filed Jun 30, 20263,620 milesFL
The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving 70 MPH, the vehicle in front of the vehicle took the exit and the vehicle suddenly stopped without a vehicle or object in front of the vehicle. The BRAKE warning light was displayed with an audible alert sounding. The contact stated that the camera software was updated; however, the failure persisted. The dealer was unable to duplicate the failure. The manufacturer was not yet contacted. The failure mileage was approximately 3,620.
Seats
Filed Jun 26, 2026IL
The front passenger seat heating feature malfunctions. It feels extremely hot, then cuts off. This causes discomfort and creates a safety hazard for passengers. I've made efforts to work with the VW dealership, but after several delays, the car was returned without a fix.
Service Brakes
Filed Jun 22, 2026CA
When I am backing , my card comes to a complete stop, like I hit wall . There is nothing behind my car. It like you ran into a brick wall. This has happened several times
Electrical System
Filed Jun 22, 2026TX
EVAP warning light sporadically displays and the odor of fuel emits from vehicle - both inside and outside. Occured approximately seven times since purchase. Driver door is not operational, sporadically. Will not respond to key fob, windows will not roll down or up, cannot lock or unlock, and displaying a flashing red light with a loud noise emitting every three seconds. Occured approximately five times since purhcase. Mirrors will sporadically not fold outwards and remain in a stuck inward position. Travel assist, side assist, and start / stop has malfunctioned approximately seven times. Dynamic cornering light malfunction approximately three times. Vehicle was not configured when purchased. SOS was not operational.
Air Bags
Filed Jun 15, 2026TX
The contact owns a 2025 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V854000 (Air Bags). The vehicle was taken to the dealer on several occasions for the recall repair; however, the contact was informed that the tool needed for the recall repair was unavailable. The manufacturer was notified of the issue, and the contact was informed that it was the vehicle owner’s responsibility to find the tool needed to repair the vehicle. The contact was also instructed to call other dealers in the area to see if the part needed to do the recall repair was available. The contact discovered that the tire label placed on the of the driver’s side door displayed incorrect information. The label indicated that the tires were 17- inch tires; however, the vehicle at the time of purchase was manufactured with 18 inch wheels. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Engine
Filed Jun 12, 2026VA
The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving approximately 55-60 MPH, the vehicle suddenly became inoperable; the power steering became inoperable, and the brake pedal became difficult to depress. The message "No Key Fob Detected" illuminated. The vehicle was taken to the dealer, but the failure could not be duplicated. No repairs were performed. The manufacturer was notified of the failure. The failure mileage was unavailable. The VIN was unavailable.
Unknown or Other
Filed Jun 6, 2026MD
Moonroof spontaneously exploded while driving; shards of glass fell all over me (head, face, arms, back, legs), and throughout the vehicle. Nothing hit my vehicle, no road debris.
Unknown or Other
Filed Jun 6, 2026MD
The moonroof exploded, shattered glass, shards, and glass dust fell all over me (head, face, arms, chest, back, legs) and throughout my car. There was no road debris, nor did anything hit my vehicle to cause the moonroof to shatter. Temperature outside was mid 70’s, I was driving in a predominately shaded area when the incident happened around 7:50am.
Steering
Filed Jun 2, 2026MO
The vehicle is experiencing a persistent and severe manufacturing defect regarding its steering wheel geometry and vehicle alignment. While operating the vehicle under normal driving conditions, the steering wheel alignment is visibly off-center, failing to achieve proper tracking geometry. There is comprehensive photographic and video evidence documenting that the steering wheel and tracking alignment are fundamentally incorrect. To date, this vehicle has been brought to an authorized Volkswagen dealership service department for a total of eleven (11) separate service visits specifically targeting this exact defect. The dealership service department refuses to perform further corrective actions, insisting that the off-center geometry is "normal and within factory specifications" after test-driving two other lot vehicles. The dealership has explicitly stated they will not correct this defect without direct corporate intervention. Safety Risk Assessment: The manufacturer and dealership's failure to remedy the off-center steering wheel geometry and tracking alignment presents an ongoing safety hazard. Operating a vehicle with compromised steering geometry introduces unpredictable handling characteristics, accelerated or uneven tire wear, and an elevated risk of sudden component fatigue. The persistent alignment deviation forces the driver to constantly compensate to maintain a straight line of travel, increasing the risk of driver fatigue and unpredicted lane drifting at highwa
Vehicle Speed Control
Filed May 18, 2026WA
The problem occurred immediately after picking my car up from a valet on 5/17/2026 around 9:00pm. The valet had pulled my car up to the front of the Seattle Park ‘N Fly Valet by Sea-Tac airport. I pulled out onto International Blvd, and within a few seconds, the accelerator pedal became completely unresponsive. I was able to coast the car into the Denny’s parking lot just north of the valet lot (about 0.2 mi north of the valet). Everything else seemed to work just fine, except for the accelerator pedal (brakes worked just fine). I turned off the engine, and when I tried to restart the car, it was turning over but wouldn’t start. I called out someone to jump the battery, but the battery was fine. We then disconnected and reconnected the battery, and this resolved the issue and I was able to restart the car and drive away. It was dangerous that I was able to pull out onto a road, just to immediately lose any ability to accelerate. I’m lucky there was a nearby parking lot and I didn’t pull into busy traffic. Something seems to have happened at the valet, that was then triggered as soon as I pulled out onto the road. My guess is they tried to start the car and use the twist shifter in some combination that caused a fault that only triggered once I started to get up to speed. It’s strange because they were able to pull my car up to the front of the lot just fine, and I was able to pull out onto the roadway just fine, but the loss of acceleration only happened once I tried to get i
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 10, 2026. Source: NHTSA Office of Defects Investigation.