FRONT COIL SPRINGS SNAPPED, FRONT OF VEHICLE DROPPED, DAMAGED TIRE,....SAFETY ISSUE, IMMEDIATELY HAD DEFECTIVE PARTS REPLACED
2010 Volkswagen Jetta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE ABS INDICATOR ILLUMINATED WITHOUT WARNING. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
I PURCHASED A USED 2010 VW JETTA IN 2016 WITH 52000 MILES. ONE MONTH AFTER PURCHASE I STARTED HAVING PROBLEMS WITH TRANSMITTION. I HAD IT DIAGNOSED BY VW DEALER IN JULY 2017
THE KEY IS STUCK IN THE ON POSITION WITH ENGINE RUNNING. HAD TO PULL RELAY TO STOP ENGINE. UNABLE TO REMOVE KEY FROM THE IGNITION SWITCH. DEALER CHARGES $600-$800 TO REPAIR.
2.5 L APPROX. 108,000 MILES. THE VEHICLE DOES A HARD SHIFT FROM 2 TO 3RD GEAR THEN FROM 3RD TO 4TH. ALMOST LIKE A HARD RESISTANCE THEN BUCKS. HAPPENS WHEN DRIVING AT A LOW RATE OF SPEED OR ON THE HIGHWAY.
SUDDENLY ONE DAY I SAW ABS BRAKE LIGHT IS ON , I TOOK THE CAR TO AUTHORIZED VOLKSWAGEN DEALER , AND THEY TOLD THAT ABS NEEDS TO BE REPLACED AND THE COST IS AROUND $3000. I SEARCHED IN INTERNET AND SAW VW IS REPLACING SOME DEFECTIVE ABS MODULE , I CONTACTED TO VW, USA AND THEY REFUSED TO DO SO AS MY VIN IS NOT THE CANDIDATE FOR RECALL BUT I SEE IN INTERNET MY MODEL AND MAKE AND YEAR IS THE CANDIDATE FOR RECALL . MY CASE NUMBER WITH VW IS 180087368
SECOND FAILURE OF INTAKE MANIFOLD. VW HAS ADMITTED TO A MANUFACTURING DEFECT BUT ONLY EXTENDED WARRANTY. HAD THE MANIFOLD REPLACED AT 50,000 MILES ROUGHLY. UNIT FAILED AGAIN AT 150,000 MILES. I DONT BELIEVE THEY ORIGINALLY FIXED THE PROBLEM. VW IS PLACING HIGH COST ON OWNERS TO REPLACE AFTER 120,000 MILES. REPAIR RUNS HIGHER THAN $800.00. FAILURE TO REPLACE THIS PART CAN DEEM THE CAR UNSAFE.
THE RADIO STOPPED WORKING COMPLETELY, WHICH SEEMS LIKE A COMMON PROBLEM. BUT IN ADDITION THE LIGHTS WERE MALFUNCTIONING FROM THAT POINT ON. 12 DIFFERENT ERROR WARNINGS APPEARED ON THE READOUT ABOUT DIFFERENT LIGHTS NOT WORKING. I CHECKED THE FUSES AND ALL OF THEM WERE OK, NOT BURNED. SEVERAL YEARS AGO I HAD ONE OF THE HEADLIGHTS INTERMITTENTLY NOT WORK. AT THAT POINT I CHECKED THE FUSES AND THERE WAS ONE FUSE THAT HAD A DEFORMED PLASTIC CAP, BUT THE METAL PART WAS STILL IN ONE PIECE. PART OF THE FUSE BOX IT WAS INSERTED IN WAS MELTED. THIS ALL HAPPENED WHEN I FIRST STARTED THE CAR. OBVIOUSLY I COULD NOT OPERATE THE CAR SINCE THE BRAKE LIGHTS, TURN SIGNALS, AND HEADLIGHTS WERE ALL AFFECTED. THE DIAGNOSTIC DISPLAY IN THE CAR ALSO SHOWED TO CHECK THE AIRBAGS AND STABILITY CONTROL.
THE KEY GETS STUCK IN THE IGNITION SWITCH AND IT WON'T TURN ON OR OFF.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. LITHIA AUTO STORE (7063 SOUTH VIRGINIA ST, RENO, NV 89511) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE'S SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
I HAVE PROBLEMS WITH THE BLINKERS, EMERGENCY FLASHERS, SUNROOF AND DOOR LOCKS COMING ON, NOT WORKING PROPERLY AND ADJUSTING ALL ON THEIR OWN. NOW MY RADIO IS NOT WORKING AT ALL. THERE ARE NO RECALLS ON ANY OF THIS ONLY WARRANTY EXTENSION IS ON THE SECONDARY AIR SENSOR. MOST HAPPENS VEHICLE IS ON OR OFF. PARKED OR RUNNING.
NOT ABLE TO TURN KEY IN THE IGNITION. SOMETIMES NOT ABLE TO START CAR. SOMETIMES NOT ABLE TO TURN CAR OFF.
ENGINE STALLS OUT AS IF IT IS GETTING NO FUEL. IT HAPPENS WHEN IT IS STATIONARY, IN MOTION AND ON CITY STREETS ON OCCASIONS AND VERY DANGEROUS. SEEMS LIKE SOMETHING WRONG WITH THE FUEL PUMP.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. AFTER OPERATING THE VEHICLE, THE RADIO FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO VOLKSWAGEN PRINCETON (902 STATE RD, PRINCETON, NJ 08540) WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
THE RADIO/BLUETOOTH/CD PLAYER COMPLETELY STOPPED WORKING WHEN THE IGNITION TURNED ON. IT HAD WORKED THE PREVIOUS DAY. I TOOK IT TO MY MECHANIC. IT IS NOT THE FUSE. IT NEEDS A COMPLETE NEW RADIO SYSTEM. I CALLED THE DEALER, BUT IT IS NOT COVERED UNDER WARRANTY. THE TOTAL WOULD BE $800+. AFTER CHECKING ON LINE, I FIND THAT THERE ARE MULTIPLE COMPLAINTS ON THIS SAME SUBJECT.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INADVERTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED VOLKSWAGEN OF PALM SPRINGS (67909 E PALM CANYON DR, CATHEDRAL CITY, CA 92234 (855) 996-5429) AND WAS INFORMED THAT A RECALL WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 97,500. *LN UPDATED 7/19/18*JB
TRANSMISSION WENT OUT WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT. GOT CAR CHECKED AND NEEDED A NEW TRANSMISSION AND TRANSMISSION MODULE. DID RESEARCH OF THIS MODEL AND MODEL YEAR AND IT'S AN ONGOING ISSUE WITH THE TRANSMISSION IN THIS CAR. IF THIS ISSUE ISN'T TAKEN CARE OF IT WILL EVENTUALLY CAUSE SERIOUS BODILY INJURY OR DEATH. HOW MANY LIVES NEED TO BE IN JEOPARDY IN ORDER FOR THIS TO BE RESOLVED. MY KIDS ARE VERY IMPORTANT TO ME AND I WANT THEM TO BE AS SAFE AS POSSIBLE. WHY DRIVE SOMETHING THAT'S NOT SAFE FOR ME OR MY KIDS.
TAKATA RECALL. I WAS IN THE MOUNTAINS OF NC CAMPING. MY JETTA WAS WORKING PERFECTLY FINE. I WENT TO START IT THE NEXT DAY AND THE RADIO WAS COMPLETELY DEAD. THE JETTA IS NOT VERY OLD. ALSO, THE BACK LEFT BREAK LIGHT AND FRONT RIGHT HEADLIGHT WAS NOT WORKING. THE BREAKLIGHT AND THE HEADLIGHT STARTED WORKING AS I WAS DRIVING IT, BUT THE STEREO HAS BEEN DEAD FOR ALMOST A WEEK NOW. THIS SHOULD NOT HAPPEN. I DID A SEARCH ONLINE AND HUNDREDS OF OTHER PEOPLE ARE HAVING THE SAME EXACT PROBLEM WITH THEIR RADIO IN THE SAME YEAR JETTA AS MINE. THIS SHOULD NOT BE HAPPENING AND I WISH VOLKSWAGEN WOULD TAKE CARE OF THIS PROBLEM AS IT IS PRETTY COMMON.
THE LIGHTS ARE ALL CROSSED. THE LEFT TURN SIGNAL IS WEAKER ON THE DRIVER MIRROR. THE OVERHEAD LIGHTS SEEMED TO BE CROSSED. YOU TURN ONE OFF AND THE PASSENGER LIGHTS IN BACK COME ON. THE BLUETOOTH STOPPED WORKING. IT IS LIKE IT HAS A SHIRT IN IT. THIS IS WHILE DRIVING AS WELL AS STATIONARY IN CAR PORT.
THE HEADLINER WAS SEPARATING FROM THE INSIDE ROOF OF THE CAR. IT WAS STARTING TO HANG DOWN. ALSO THE INTERIOR DOOR PANEL WAS COMING APART AND STARTING TO DISINTEGRATE. BOTH HAD TO BE REPLACED. VOLKSWAGON SAID OUT OF WARRANTY AND THEY CAN DO,NOTHING DESPITE MULTIPLE ONLINE COMPLAINTS OF SAME ISSUE.
OCCASIONALLY THE CAR WILL STALL AND SURGE CREATING A JOLT AT VARIABLE SPEEDS BUT ALWAYS WHILE IN MOTION. USUALLY WHEN ACCELERATING FROM IDLE BUT SOMETIMES DURING HIGHWAY DRIVING.
VEHICLE STALLS WHILE IN MOTION ON A STATE HIGHWAY BUT COASTING TO A STOP AT A TRAFFIC SIGNAL. CLUTCH PEDAL WAS FULLY DEPRESSED. HAS HAPPENED ABOUT 5 TIMES BETWEEN JULY 1, 2017 AND AUGUST 29, 2017. THIS VEHICLE IS A DIESEL. FUEL PUMP MIGHT BE LOOSING POWER. WEATHER WAS DRY. AIR AND FUEL FILTERS ARE NOT DIRTY. THEY WERE RECENTLY REPLACED.
ABS WARNING LIGHT ON, TRACTION CONTROL WARNING LIGHT ON AND BRAKE LIGHT FLASHING NHTSA RECALL BULLETIN # 16V913000 BRAKE ARE ACTING SPORADIC, PULSATING WHEN TRYING TO STOP. CITY DRIVING DOES NOT FELL SAFE. VW SAYS MY VEHICLE IS NOT COVERED AND IT IS THE EXACT MODEL IN THE BULLETIN REFERENCED ABOVE.
LATERAL SPACING BETWEEN ACCELERATOR AND BRAKE PEDAL TOO NARROW. THIS SITUATION CAUSES THE DRIVER TO PUSH THE ACCELERATOR PEDAL WHEN REQUIRING BRAKING. ON AT LEAST ONE OCCASION THIS CAUSED ME TO IMPACT A STATIONARY VEHICLE DIRECTLY IN FRONT OF ME. THIS IS A DANGEROUS CONDITION THAT IS AGGREVATED WHEN LARGER FOOTWEAR IS WORN, THIS CONDITION SHOULD BE INVESTIGATED, AS IT AN UNACCEPTABLE PRESENTS A SAFETY RISK
DRIVING ON INTERSTATE HIGHWAY FOR GREATER THAN 30 MINUTES, THERE WAS ONSET OF STRONG RAIN CONDITIONS AT ABOUT 30 MINUTES OF DRIVING TIME -- THE EPC LIGHT CAME ON AND THE ABILITY TO ACCELERATE WAS LOST. SYMPTOMS OF DOWNSHIFTING WERE NOTED JUST PRIOR TO ONSET OF ISSUE. DEPRESSING THE ACCELERATOR RESULTED IN RPM INCREASE WITH NO ACCELERATION IN RELATIVELY FAST TRAFFIC (>50MPH). WAS ABLE TO PULL OFF SAFELY AND SHUT VEHICLE OFF. VERY DANGEROUS SITUATION IN HIGH SPEED/STRONG RAIN CONDITIONS. EPC LIGHT TURNED OFF AFTER SHUTOFF AND RE-START, AND I ASSUMED A SLIP ON WET SURFACE. RESTARTED AND ATTEMPTED TO REJOIN TRAFFIC. TRAVELED LESS THAN 50 FEET AND EPC LIGHT RE-LIT WITH NO SLIP, FOLLOWED IMMEDIATELY BY LIGHTING OF THE 'CHECK ENGINE' LIGHT. SAME LACK OF ACCELERATION AND INCREASED RPM WITH DEPRESSING THROTTLE PEDAL WAS NOTED. TURNED OFF ENGINE ON SHOULDER AGAIN AND RESTARTED AFTER FIVE MINUTE PERIOD IN ATTEMPT TO GET HOME AND WAS ABLE TO VERY CAREFULLY/SLOWLY MERGE BACK INTO TRAFFIC WITH CHECK ENGINE LIGHT AND EPC LIGHT LIT FOR ENTIRETY OF TRIP HOME (>50 MILES). VEHICLE DROVE FOR ADDITIONAL APPROXIMATELY 50 MILES WITHOUT SYMPTOMS ONSET. VEHICLE CURRENTLY HAS APPROXIMATELY 50K MILES AND IS DRIVEN ONCE EVERY WEEK OR TWO WEEKS. ALL SERVICE IS PERFORMED REGULARLY. I RESEARCHED THIS SYMPTOM SET ONLINE, ONLY TO FIND HUNDREDS OF COMPLAINTS SIMILAR TO MINE ACROSS THE SPECTRUM OF VW MODELS INDICATING NO PRECISE DIAGNOSIS RELATIVE TO THESE SYMPTOMS COINCIDING WITH THOUSANDS OF DOLLARS OF REPAI
"KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE." I GOT HOME FROM RUNNING ERRANDS. PARKED IN MY DRIVEWAY AND COULD NOT TURN CAR OFF. KEY WAS STUCK
THE ABS SYSTEM WENT OUT OF CONTROL, ALL OF THE SUDDEN THE LIGHTS ON THE DASHBOARD WHERE ON. THE CAR WAS IN MOTION WHEN THIS HAPPENED IT WAS A SCARY SITUATION! THERE IS A LOCAL VOLKSWAGEN NEAR MY HOUSE AND THIS PEOPLE SUGGEST ME TO CHANGE THE ENTIRE ABS PUMP, VACUUM PUMP AND THEY GOT THE NERVE TO CHARGE ME FOR THE CAR REVISION WHEN THEY KNEW THIS CAR IS ON RECALL.
WHEN STARTING FROM A STOP THE TRANSMISSION SLIPS INTO NEUTRAL AND THE CAR ROLLS UNPOWERED TO A STOP. IF THE ENGINE IS TURNED OFF AND TRANSMISSION IS SHIFTED TO "PARK" TO RESTART THE ENGINE IT IS THEN IMPOSSIBLE TO SHIFT THE TRANSMISSION OUT OF "PARK" INTO NEUTRAL OR ANY OTHER GEAR. WHENEVER THIS IS HAPPENING VARIOUS WARNING LIGHTS APPEAR ILLUMINATED ON THE WARNING PANEL-EG. "LOW WASHER FLUID" AND "TRACTION CONTROL WARNING." IN TRAFFIC THIS IS VERY DANGEROUS AND TO GET TO AN "OUTSIDE LANE" MAY BE IMPOSSIBLE. TO LOSE POWER WHEN STARTING FROM A STOP SIGN AND HAVING TO COAST TO A STOP IN THE LANE ONE HAS JUST ENTERED IS VERY DANGEROUS. TWICE WHEN TURNING LEFT WITH A LEFT-TURN GREEN ARROW THE TRANSMISSION FAILED AND I ROLLED TO A STOP, SHIFTED TO "PARK" TO RESTART THE ENGINE ONLY TO HAVE THE TRANSMISSION "LOCK-UP" IN "PARK" WITH ME UNABLE TO PHYSICALLY GET THE SELECTOR LEVER INTO "DRIVE." THIS CAR HAS BEEN SERVICED AT VW EVERY 10,000 MILES SINCE NEW AND AT 104,000 MILES I AM TOLD IT MAY NEED A NEW $7,000.00 TRANSMISSION. ON-LINE I SEE THAT THE "DSG TRANSMISSION " HAS BEEN RECALLED TWICE FROM 2006 TO 2016 FOR "SLIPPING INTO NEUTRAL." HOWEVER, VW CLAIMS THERE ARE NO RECALLS FOR MY VEHICLE AND WHEN I DO A NTSC VIN SEARCH I FIND NO SUCH PROBLEM LISTED. MY NEAREST VW SERVICE DEPARTMENT IS 45 MILES AWAY VIA INTERSTATE AND CITY DRIVING AND I AM AFRAID TO ATTEMPT DRIVING THERE FOR A DIAGNOSIS. LOCAL TRANSMISSION SHOPS ARE UNABLE TO SERVICE OR EVEN DIAGNOSE OR MEASURE THE FLUID LEVEL IN TH
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. ON SEVERAL OCCASIONS, WHILE DRIVING 40 MPH, THE VEHICLE STOPPED WITHOUT WARNING. ON ONE OCCASION, THE VEHICLE FAILED TO ACCELERATE. AS A RESULT, THE CONTACT STATED THAT A WARNING INDICATOR ILLUMINATED, INDICATING TO DEPRESS THE BRAKE PEDAL AND ACCELERATE AGAIN. ON ANOTHER OCCASION, WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE GEAR SHIFTER FAILED TO OPERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VORDERMAN VOLKSWAGEN (LOCATED AT 5811 CROSS CREEK BLVD, FORT WAYNE, IN 46818 (260) 489-7900) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE ALARM SOUNDED IN THE MIDDLE OF THE NIGHT. THE CONTACT NOTICED THAT THE KEY FOB AND MANUAL KEYS WERE ONLY LOCKING THE FRONT DRIVER SIDE DOOR AND NOT THE OTHER DOORS. THE VEHICLE WAS TAKEN TO THE BOMMARITO VOLKSWAGEN DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND NOTHING COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 72,950.
WE HAVE BEEN VICTIMS OF THE WELL KNOWN LONG STANDING IGNITION KEY STUCK ISSUE ON THESE VEHICLES. SHE STALLED THE CAR IN THE INTERSECTION THEN TRIED TO RESTART BUT THE KEY WAS STUCK. FORTUNATELY A COUPLE NICE GUYS HELPED HER PUSH IT OFF THE ROAD AND I WAS LATER ABLE TO GET THE KEY TO TURN AND GET THE CAR HOME. WHEN I GOT THE CAR HOME IT TOOK ME NEARLY 30 MINUTES TO TURN THE CAR OFF. VW HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME BUT THEY REFUSE TO FIX IT. SO I'M SPENDING YET ANOTHER WEEKEND FIXING THIS PIECE OF JUNK. GERMAN ENGINEERING IS JUST ANOTHER WAY TO SAY COLLECTION OF STUPID IDEAS. FOR EXAMPLE THEY TWIST THE HEADS OFF THE BOLTS THAT HOLD THE PROBLEMATIC SWITCH IN DURING MANUFACTURE. NO I'M NOT KIDDING FOLKS.
MY KEY HAS BEEN DIFFICULT TO TURN IN THE IGNITION TO START THE CAR RECENTLY. YESTERDAY I HAD THE SAME PROBLEM BUT THE CAR STARTED. AFTER DRIVING THE CAR THE KEY WOULD NOT TURN TO TURN OFF THE CAR. NO MATTER WHAT I CAN NOT GET THE KEY OUT OF THE IGNITION. I ONLY GOT THE MOTOR TO SHUT OFF BECAUSE MY SON KNEW TO PULL A FUSE AND THEN TAKE OFF A BATTERY CABLE. THIS IGNITION PROBLEM IS SERIOUS AND IS A SAFETY ISSUE IF YOU CAN'T TURN OFF THE CAR.
MY DAUGHTER HAS BEEN DRIVING HER 2010 JETTA SINCE JUNE 2010 (PURCHASED NEW). UNTIL THE END OF 2016 SHE COMPLAINED THAT HER CAR STARTED RUNNING UNSMOOTH, JERKY, THE VSC WARNING LIGHT ON/OFF RANDOMLY, UNABLE TO GO FASTER THAN 60 MPH ON THE FREEWAY WHILE THE CAR WAS SHAKING VIOLENTLY AND THE ENGINE REVVING AGGRESSIVELY. I VERIFIED HER CAR DRIVING CONDITION MYSELF. I WAS TRAVELING ABOVE 70 MPH ON A 65-MPH FREEWAY ZONE. SUDDENLY THE CAR STARTED TO SHAKE VIOLENTLY AS IF ALL WHEELS WERE SEVERELY OFF-BALANCED. IGNORING MY ACCELERATOR PEDAL, I COULD BARELY DRIVE ABOVE 45 MPH. I FELT VERY UNSAFE IN THE MIDDLE OF THE ROAD AND PREPARED TO BE HIT BY ANOTHER CAR AT ANY MOMENT. TO ACHIEVE A DESIRED QUICK BRAKE PEDAL RESPONSE ON VOLKSWAGEN VEHICLES, THE DESIGN ENGINEERS OPTED TO INCREASE THE ASSEMBLY INTERFERENCE BETWEEN THE BRAKE MASTER CYLINDER AND THE BOOSTER INSTEAD TO REDUCE THE BRAKE PEDAL TO THE MASTER CYLINDER PISTON TRAVEL RATIO. THEY REDUCED THE CLEARANCES FROM THE MASTER CYLINDER PISTON SEALS TO THE BRAKE FLUID SUPPLY/RETURN PORTS SO THAT THE CAR BRAKES CAN BE ACTIVATED WITH SHORTER BRAKE PEDAL STROKE. AS THE RESULTS, UNDER ASSEMBLY DIMENSIONAL TOLERANCE STACK-UPS, SOME CARS WERE BUILT WITH THE BRAKE FLUID SUPPLY/RETURN PORTS PARTIALLY OR FULLY COVERED BY THE PISTON SEALS AT THE VOLKSWAGEN FACTORIES. WHEN THE THERMALLY EXPANDED BRAKE FLUID CANNOT FLOW BACK TO RESERVOIR THROUGH THE FULLY COVERED SUPPLY/RETURN PORTS EASILY, THE FLUID WILL EXPAND BRAKE CALIBER PISTONS PUSHING THE BRA
AS WITH MOST OTHER 2010 VW JETTA OWNERS, MY PREMIUM 8 TOUCH SCREEN RADIO (SN: VWZ4Z7J3024044) STOPPED WORKING, NO WARNING OR INTERMITTENT PROBLEMS PRIOR TO THE FAILURE. I HAVE BEEN TAKING A GREAT CARE OF MY JETTA WHICH HAS VERY LOW MILES (33K) AND I NEVER HAVE HAD A RADIO FAIL IN ANY MY PREVIOUS CARS, ONE OF THEM WAS ALSO A VW CAR. MY LOCAL VW DEALERSHIP WANTS TO CHARGE ME $600 FOR A REFURBISHED RADIO PLUS $70 FOR THE INSTALLATION. I HAVE REVIEWED VARIOUS ONLINE FORUMS AND DISCOVERED THIS IS A COMMON PROBLEM WITH THE REVISION OF THIS RADIO FOR THE 2010-2011 MODEL YEAR. UNFORTUNATELY VOLKSWAGEN HAS DONE NOTHING TO ISSUE RECALL. THE CAR HAS INTEGRATED HANDS FREE BLUETOOTH WHICH ALSO DOES NOT WORK BECAUSE OF THE RADIO AND IS A SAFETY ISSUE FOR HANDS FREE CALLING REQUIRED IN MY STATE. ALSO, THIS WILL CAUSE A DRAIN ON THE BATTERY WHICH COULD RESULT IN NOT BEING ABLE TO START THE VEHICLE AFTER SITTING TOO LONG.
ENGINE OF MY CAR CAUGHT FIRE AFTER A SHORT DRIVE, LUCKILY MY DAUGHTER WAS ABLE TO PULL IT ON OUR DRIVE WAY AND MOVE AWAY SAFELY BEFORE ENGINE CAUGHT FIRE. WE HAD TO CALL FIRE DEPARTMENT TO PUT OFF THE FIRE.
BRAKES WILL LOCK AT TIMES. PEDAL WILL GO TO FLOOR AT TIMES. RECALL ISSUED FOR OTHER JETTAS WITH SIMILAR PROBLEMS, WHY NOT MINE?
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAG AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,800.
WHILE DRIVING TO WORK ON A VERY BUSY INTERSTATE MY 2010 VW JETTA TDI HAD A CHECK ENGINE LIGHT COME ON, IMMEDIATELY FOLLOWED BY MY CAR STUTTERING AND SHUTTING OFF IMMEDIATELY. AFTER NEING TOWED TO THE DEALER, I WAS INFORMED THE ENTIRE FUEL SYSTEM HAD TO BE REPLACED AND THAT THIS WAS A MAJOR ISSUES WITH VW DIESELS (ESP. YEARS 2009 & 2010). THE HPFP HAD BECOME SUCH A PROBLEM THAT THE MANUFACTURER EXTENDED THE WARRANTY FOR THE FUEL SYSTEM TO 120K MILES OR 10 YEARS. MY MILEAGE WENT OVER THE ALLOTTED AMOUNT BY 5K MILES BUT AFTER MANY CALLS TO VW CUSTOMER SERVICE THEY REFUSED ANY HELP, THEY WOULD NOT COVER THE $5,000 REPAIR, THE $3,000 IN PARTS OR ANYTHING. THEY REFUSED ANY TYPE OF HELP EVEN THOUGH THEY MOST CERTAINLY COULD HAVE ASSISTED ME. IT IS WELL KNOWN THAT THE FUEL PUMP IS POOR, EVEN THE REPLACEMENT PUMPS HAVE A HUGE FAILURE RATE YET VW DOES NOTHING TO ASSIST THEIR CUSTOMERS. THEY HAVE FAILED TO PRODUCE A HPFP THAT DOES NOT BREAK DOWN AND THEN THEY MAKE IT THE CUSTOMERS FAULT BY NOT RECALLING THE PART. THESE FUEL SYSTEMS SHOULD HAVE BEEN REPLACED AS A RECALL BEFORE THEY CAUSE THE CAR TO SUDDENLY STOP ON A BUSY INTERSTATE. I AM THANKFUL THAT I WAS NOT INJURED BUT I AM FURIOUS THAT I AM JUST ONE OF MANY THAT HAVE WENT THROUGH THIS AND BEEN OFFERED NO HELP. WE ARE LEFT TO PAY THE PRICE, ONE THAT RUNS ANYWHERE FROM $5,000-$9,000. THAT IS AN UNACCEPTABLE REPAIR COST TO A VEHICLE WITH UNDER 125K MILES, AND IT HAPPENS AS SOON AS 6K. THE ENGINEERS AT VW SHOULD BE HELD ACCOUNTABLE FOR
IGNITION SYSTEM KEEPS FAILING. CAR KEYS GET STUCK AND CAR WON'T TURN OFF AND HAVING A HARD TIME TUNING THE KEY TO START THE CAR. EACH TIME THE CAR IS PARKED AND THE STEERING LOCK IS DISENGAGED.
CAR SUDDENLY UNABLE TO ACCELERATE BEYOND 30 MPH. CAR GENTLY DRIVEN TO DEALERSHIP WHERE CAR DIED AND WAS UNABLE TO START. DEALERSHIP HAS INVESTIGATED AND FOUND METAL SHARDS FROM FUEL FILTER HAVE MIGRATED THROUGHOUT THE FUEL SYSTEM. COST OF REPAIR $5400. CAR IS PART OF VW BUYBACK PROGRAM. DEALER REFUSED TO BUY BACK VEHICLE WITHOUT REPAIR STATING VEHICLE MUST BE " ABLE TO GET TO DEALERSHIP ON ITS OWN'. I DROVE VEHICLE TO DEALER. DEALER REFUSES TO WORK WITH ME ON BUYBACK. NOW FORCED TO PAY FOR EXPENSIVE REPAIR. DEALER STATE REPAIR " EXPECTED DUE TO HIGH MILEAGE" I HAVE ALWAYS HAD HIGH MILEAGE VEHICLES AND HAVE NEVER BEFORE HAD METAL IN FUEL LINE DUE TO FUEL FILTER FAILURE.
2010 VW JETTA WITH 73K MILES EXPERIENCEING ISSUES WITH THE HYDRAULIC PUMP AND ABS SYSTEM. WHILE IN THE CAR IS IN MOTION, ENGAGEMENT OF THE ABS SYSTEM CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE. WHEN BRAKES ARE HIT, CAR VIOLENTLY PULLS FROM LEFT TO RIGHT OUT OF LANE BEYOND THE DRIVERS CONTROL. THIS ISSUE HAS OCCURRED MULTIPLE TIMES TRYING TO DECELERATE WHILE DRIVING ON A HIGHWAY IN HIGH TRAFFIC SITUATIONS. SMOKE FROM TIRE BURN HAS OCCURRED FROM THE LOSE OF CONTROL. THANKFULLY NO ACCIDENT OCCURRED, BUT THAT WAS EXTREMELY LUCKY. IT IS AN EXTREMELY DANGEROUS CONDITION AND THE CAR IS UNDRIVEABLE WITH THIS ISSUE. NHTSA RECALL CAMPAIGN #16V913000 ISSUED ON 12/20/16 COVERS THIS MODEL AND YEAR VW FOR THIS EXACT ISSUE, HOWEVER, THE VIN NUMBER IDENTIFIED ABOVE IS NOT COVERED BY THE CURRENT RECALL. THE RECALL NEEDS TO BE EXPANDED TO COVER ADDITIONAL 2010 MODEL YEAR JETTA'S EXPERIENCING THE SAME HIGHLY DANGEROUS HYDRAULIC ABS ISSUE.
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAG WARNING INDICATOR ILLUMINATED, BUT THEY DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE BODY SHOP AT AN INDEPENDENT DEALER AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE ABS SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,000.
PASSAGE SIDE HIGH AND LOW BEAM , DRIVERSIDE DAYTIME RUNNING LIGHT, DRIVERSIDE REAR TAIL LIGHT, REVERSE LIGHT AND BRAKE LIGHTS ALL STOPPED WORKING CHANGED ALL BULBS STILL DIDN'T WORK PULLED F16 FUSE FUSE IS BURNT AND MELTED THE FUSE PORT. VW STATED IT WOULD NOT BE COVERED EVEN THOU IT WAS RECALLED FOR THE 2009 SAME MAKE AND MODEL. CALLED VW CARE AND EXPLAINED MY VEHICLES BUILD DATE STATED 12.09 MEXICO REFUSED TO COVER IT UNDER RECALL. EXPLAIN THAT MY VEHICLE IS NOT SAFE TO OPERATE.
THE GAS ENGINE CAR STALLS OUT WHEN STATIONARY, IN MOTION, ON CITY STREETS AND HIGHWAYS.I TURN IGNITION OFF THEN START THE CAR AGAIN AND GO ON TO MY WAY TO THE NEXT STALL. IT IS NOT BAD GAS AND MECHANICS AND DEALERSHIPS ARE STILL GUESSING WHAT WRONG.
JANUARY 10,2017 HAD CAR TOWED TO DEALERSHIP. RIGHT REAR COIL SPRING BROKEN INTO 3 PIECES. LEFT REAR CRACKED. BOTH REPLACE UNDER EXTENDED WARRANTY W/$100.00 DEDUCT. CAR HAD 77,695 MILES. MARCH 13, 2017 CAR TOWED DUE TO LEFT FRONT COIL SPRING BROKEN COVERED UNDER EXTENDED WARRANTY W/$100. DEDUCT. I HAD THEM REPLACE THE RIGHT COIL SPRING AND THEY FOUND MOUNTING BRACKET BROKEN ALONG WITH BEARING. THIS WAS NOT COVERED UNDER EXTENDED WARRANTY, COSTING ME $532.01. MY COMPLAINT IS WHY WOULD THE SPRINGS BREAK LIKE THAT? I HAVE OWNED MANY CARS OVER THE YEARS AND I AM NOT ROUGH ON THEM. I AVOID POT HOLES AND MAN HOLE COVERS AS MUCH AS POSSIBLE, SO WHY HAVE 3 OUT OF 4 BROKEN AND THE BEARINGS AND MOUNT BREAK ON THE OTHER, ALL WITHIN 9 WEEKS OF EACH OTHER? THIS IS VERY COSTLY NOW AND I AM AN OLDER WOMAN AND I CAN'T AFFORD THESE REPAIRS. I AM NOT HAPPY WITH VW CAR.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. VEHICLE WILL NOT TURN OFF. VEHICLE WAS STATIONARY WITH EMERGENCY BRAKE APPLIED.
DIESEL FUEL FILTER IS CLOGGING UP AND WAS TOLD THAT IT REQUIRED REPLACEMENT AT A COST OF $7,000.00.
AS WITH MOST OTHER 2010 VW JETTA OWNERS, MY RADIO HAS GONE OUT NOT ONCE BUT NOW TWICE. THERE IS AN ELECTRILCAL PROBLEM ON THE DRIVERS SIDE OF HTE CAR BECAUSE NOT ONLY DOES THIS HAPPEN BUT MY HEAD LIGHTS, RUNNING LIGHTS BURN OUT AT A MIND BLOWING RATE. IT IS A SAFETY ISSUE FOR MANY REASONS, MOST BEING THE FACT THAT MY HANDSFREE BLUETOOTH IS NOT FUNCTIONING NOW AND I DRIVE FOR MY JOB! THIS IS THE SECOND RADIO I WILL HAVE HAD TO REPLACE. RIDICULOUS.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK FROM THE MOTOR ASSOCIATED WITH THE ENGINE, THE DRIVER SIDE LOW BEAMS SHORTED SEVERAL TIMES, AND THE SKID WARNING INDICATOR ILLUMINATED. ALSO, THE TRACTION WAS POOR AND THE SUSPENSION AND STEERING WERE LOOSE WHILE BRAKING. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →