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2010 Volkswagen Jetta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Power Train › Automatic Transmission
Filed Oct 8, 20091,500 milesNC

I RECEIVED THE FOLLOWING PRIORITY 1 WARNING LIGHT: "TRANSMISSION OVERHEATED: STOP! OWNERS MAN," AFTER STOPPING IN FRONT OF MY RESIDENCE TO RETRIEVE MAIL. THIS IS THE SECOND TIME IN A MONTH I HAVE RECEIVED THE WARNING (REFER TO ODI NO. 10283957 FOR INITIAL INCIDENT). I TURNED VEHICLE OFF AND THEN ON AGAIN SEVERAL TIMES BUT THE WARNING LIGHT REMAINED ON. THE VEHICLE HAD NO ACCELERATION IN BOTH DRIVE AND REVERSE WHILE THE WARNING LIGHT WAS ACTIVE. THE VEHICLE WAS TOWED TO THE NEAREST VW DEALERSHIP AND IS CURRENTLY UNDERGOING DIAGNOSIS. AS FAR AS THE INITIAL INCIDENT ON 9/13/2009, VW REPORTED THEY COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE, THAT NO FAULT/ERROR CODES WERE FOUND. THEIR REMEDY WAS TO RESET THE BASIC SETTINGS AND ROAD TEST THE VEHICLE - THEY KEPT THE VEHICLE FOR 3 WEEKS. I HAD THE VEHICLE BACK FOR 2 DAYS BEFORE THE SECOND INCIDENT OCCURRED. *TR

Power Train › Automatic Transmission
Filed Sep 14, 2009800 milesNC

ON SUNDAY, SEPT. 13, 2009, WHILE TRAVELING UP A HILL ON AN INTERSTATE HIGHWAY AT APPROXIMATELY 70-75 MPH, MY 2010 VW JETTA TDI (AUTO. TRANSMISSION) SUDDENLY AND WITHOUT ANY WARNING FLASHED A "TRANSMISSION OVERHEAT" WARNING LIGHT AND I IMMEDIATELY LOST POWER TO THE ACCELERATOR. FORTUNATELY, I WAS ABLE TO GET THE VEHICLE TO THE HIGHWAY SHOULDER WITHOUT CAUSING A MAJOR TRAFFIC INCIDENT. AFTER TURNING THE VEHICLE ENGINE OFF AND LETTING IT SITE FOR A FEW MINUTES, I RESTARTED THE VEHICLE AND HAD NO ADDITIONAL MALFUNCTIONS OR WARNING LIGHTS. HOWEVER, I DID MAKE AN EFFORT TO KEEP THE VEHICLE'S SPEED AT OR BELOW 70 MPH. BASED ON SIMILAR REPORTED INCIDENTS I RESEARCHED ON THE WEB, I CAN POSITIVELY CONFIRM THAT MY VEHICLE SWITCHED INTO NEUTRAL WHEN I RECEIVED THE WARNING LIGHT. ON MONDAY, SEPT. 14, 2009, I BROUGHT THE VEHICLE TO THE SERVICE DEPARTMENT OF THE VW DEALERSHIP WHERE I HAD PURCHASED IT AND WAS INFORMED THAT THE PROBLEM WOULD BE LOOKED INTO. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →