Page 4 of 18 · complaints 151–200 of 852

2010 Volkswagen Jetta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Structure › Body
Filed Jan 7, 201751,000 milesNC

WATER INFILTRATION: THERE WAS A CLASS ACTION SUIT WON AGAINST VW FOR WATER INFILTRATION FOR MODEL YEARS THROUGH 2009, WHICH FILED BEFORE THIS VEHICLE WAS MANUFACTURED. MINE IS A 2010, BUT MANUFACTURED IN 2009. I NOW HAVE THE EXACT SAME PROBLEM, BUT HAVEN'T FOUND ANY EVIDENCE A NEW CLASS ACTION SUIT WAS BROUGHT OR THAT THE COMPANY HAS VOLUNTARILY RECALLED THE VEHICLES FOR CORRECTION. THIS PROBLEM HAS RESULTED IN MY CAR TAKING IN ENOUGH WATER TO CREATE A 2" DEEP PUDDLE WHERE THE FRONT DRIVER AND PASSENGER PUT THEIR LEGS. WHILE I THOUGHT I HAD EXTRACTED ALL WATER AND DRIED OUT THE CAR, I RETURNED 3 WEEKS LATER TO FIND THE INTERIOR COMPLETELY COVERED WITH MOLD/MILDEW, WHICH CREATES A HEALTH HAZARD FOR MOST, AND PARTICULARLY ME SINCE I HAVE ALLERGIES TO SOME MOLDS. THE VEHICLE IS NOW PRETTY MUCH A TOTAL LOSS, AND IS VALUED AT $8000 - WHICH A RETIREE SUCH AS MYSELF CANNOT AFFORD TO LOSE. MY AUTO INSURANCE DOES NOT COVER THIS LOSS. THE COURT CASE IS: JOHN DEWEY, JACQUELINE DELGUERCIO, ET AL V. VOLKSWAGEN OF AMERICA, INC. ET AL. CASE NOS. 07-CV-2249-FSH-PS AND 07-CV-2361-FSH-PS (CONSOLIDATED)) THE FINAL DECISION WAS IN 2014, JOHN DEWEY, JACQUELINE DELGUERCIO, ET AL V. VOLKSWAGEN OF AMERICA, INC. ET AL. CASE NOS. 07-CV-2249-FSH-PS AND 07-CV-2361-FSH-PS (CONSOLIDATED)).

Electrical System
Filed Jan 2, 2017103,440 milesVA

WHILE RECENTLY DRIVING THE VEHICLE THE GEAR INDICATOR IN THE INSTRUMENT PANEL BEGAN TO FLASH AND THEN DISAPPEARED, NO LONGER REVEALING WHAT GEAR THE CAR WAS IN WHILE IN FORWARD MOTION, AND CAR BEGAN TO LOSE MOMENTUM WHILE DRIVING AND BEGAN SOUNDING AND MOVING AS THOUGH THE CAR WAS PLACED IN NEUTRAL. UPON STOPPING THE CAR AND AGAIN ATTEMPTING TO DRIVE FORWARD, THE CAR ENGINE REVVED AS THOUGH IN NEUTRAL. HAD CAR TOWED TO DEALER WHERE THEY DROVE IT AND MENTIONED THE WIRING HARNESS LEAKING OIL/FLUID. I HAVE HAD THIS CAR AT THE DEALER 4 TIMES WITHIN A 6 MONTH PERIOD (MAY-NOV 2016) FOR PREVENTATIVE MAINTENANCE, AS I KEEP THIS CAR IN EXCELLENT CONDITION AND HAVE IT CHECKED THROUGHOUT THE YEAR TO PREVENT ISSUES FROM OCCURRING. DURING ALL THESE TIMES I HAD NO ISSUES UNTIL NOW, AS AGAIN, I WORK VERY HARD TO MAINTAIN THIS VEHICLE. I HAVE SINCE DONE MUCH RESEARCH ON THIS MATTER AND HAVE HAD AN OPPORTUNITY TO SPEAK WITH OTHER VW OWNERS WHO HAVE EXPRESSED HAVING VERY SIMILAR ISSUES WHICH FALLS IN LINE WITH THE ISSUED RECALL ANNOUNCED AUGUST 20, 2009. I HAVE RECORDS OF ALL SERVICE I HAVE HAD DONE FOR THIS AUTOMOBILE SINCE IT'S PURCHASE. I CAN EITHER MAIL OR FAX THE INFORMATION TO YOU FOR REVIEW. THANK YOU! *TR

Electrical System
Filed Dec 27, 2016156,000 milesMD

I AM UNABLE TO CARRY REAR PASSENGERS (ADULTS OR KIDS) AS THE REAR DOOR DO NOT OPERATE CONSISTENTLY.I CONSIDER THIS A MAJOR SAFETY CONCERN. DEALER WANTS A LARGE AMOUNT OF MONEY TO REPLACE TWO REAR WIRING HARNESS AS WELL AS THE ELECTRONIC DOOR ACTUATORS. THIS SEEMS TO BE IMPROPER LACK IN THE WIRING HARNESS TO THE REAR DOORS. I HAVE NEVER HAD SO MANY ELECTRICAL PROBLEMS WITH A VEHICLE IS SHORT A PERIOD OF TIME. THIS REALLY NEEDS TO BE ADDRESS SO THAT NOBODY IS INJURED FORM A DOOR THAT WILL NOT OPEN FROM THE OUTSIDE OR INSIDE, INCONSTANTLY. I WILL HOLD BOTH NHTSA AS WELL AS VW IF A TRAGIC EVENT DOES UNFORTUNATELY DOES OCCUR. THIS ITEM HAS BEEN POSTED NUMEROUS TIME IN VE FORMUS. MY JETTA TDI HAS 156K MILES, AND IT MAKES NO DIFFERENCE TO WEATHER OR TIME OF DAY. THIS IS A PERSISTENT PROBLEM THAT DOES NOT EVER GO AWAY. PLEASE INVESTIGATE THIS MAJOR SAFETY CONSERN.

Electrical System
Filed Dec 27, 2016156,000 milesMD

OUT OF THE BLUE THE PREMIUM 8 TOUCH SCREEN RADIO STOPPED WORKING, NO WARNING OR INTERMITTENT PROBLEMS, PRIOR TO THE FAILURE. I HAD A MECHANIC CHECK THE RADIO FUSES AND NOTHING WAS BLOWN OR NEEDED REPAIR. EVERYTHING WAS NORMAL. THIS PROBLEM HAS OCCURRED MULTIPLE TIMES ON VW FORUMS. EVEN THOUGH THIS A MAJOR INCONVENIENCE IT IS STILL COMPONENT, MUCH LIKE WINDSHIELD WIPERS THAT OU JUST EXPECT TO WORK. TIME IN THE VW FORUMS. THIS NEEDS TO BE PLACED/FIXED. I NEVER HAVE HAD A RADIO FAIL IN ANY PREVIOUS CAR. I AM REALLY REGRETING MY PURCHASE OF THIS SUB-PAR, POORLY ENGINERED VEHICAL.

Electrical System
Filed Dec 19, 2016CT

THE KEY WOULD NOT TURN IN THE IGNITION SWITCH, AND I WAS UNABLE TO TURN THE CAR OFF. THE CAR WAS STOPPED AND IN PARK. I HAD TO BRING THE CAR TO THE DEALER AND THEY TOLD ME THAT MY ONLY OPTION TO FIX THE PROBLEM WAS TO REPLACE THE IGNITION COMPONENT.

Electrical System
Filed Dec 8, 2016130,000 milesMD

REAR ELECTRIC DOORS WILL UNLOCK CONSISTENTLY. DEALER RAN DIAGNOSTIC WHICH POINTS TO A FAULTY WIRING HARNESS. THIS SEEMS LIKE A PRODUCTION ISSUES AND NEEDS TO BE CORRECTED. END RESULT REAR DOORS CAN NOT BE OPENED UNLESS YOU USE THE INSIDE DOOR LEVER. FIRST RESPONDERS OR GOOD SAMARITANS WILL NOT BE ABLE TO PULL PEOPLE FROM THE REAR PASSENGER AREA. THIS HAPPENS INTERMITTENTLY VW FORUMS CITE SIMILAR PROBLEMS.

Fuel/Propulsion System
Filed Oct 15, 2016160,000 milesCA

WHILE ON A CITY STREET AT STOPPED AT A STOP LIGHT MY VW JETTA TDI MADE A FUNNY NOISE AND SHOOK. THEN IT ACTED LIKE IT WANTED TO STALL, THE GLOW PLUG LIGHT CAME ON. THE STOP LIGHT CHANGED AND I WAS ABLE TO PULL INTO A PARKING LOT. WHEN I PULLED INTO A PARKING SPOT BEFORE I COULD TAKE THE CARE OUT OF GEAR, IT STALLED. I WAS NOT ABLE TO GET THE CAR TO START AGAIN. I WAS TOLD BY VW OF SAN BERNARDINO THAT THIS WAS A KNOW ISSUE WITH THE HIGH PRESSURE FUEL PUMP. THE RECALL UPDATE WAS PREFORMED BACK IN 2014 TO PREVENT THE INCORRECT FUEL FROM BEING PLACED INTO THE VEHICLE. I AM A LONG TIME DIESEL OWNER AND HAVE NEVER PLACED THE INCORRECT FUEL INTO THE CAR. I BELIEVE THERE IS A DEFECT IN THE DESIGN OR MATERIAL RELATED TO THE HIGH PRESSURE FUEL PUMP.

Engine
Filed Sep 27, 201684,000 milesOH

MY WIFE'S 2010 JETTA 2.0T TSI EXPERIENCED AN ENGINE STALL AND COMPLETE LOSS OF POWER WHILE DRIVING AT APPROXIMATELY 40 MPH ON A STRAIGHT SECTION OF CITY STREET. THIS WAS A ROUTINE TRIP UNDER CLEAR WEATHER CONDITIONS. WITH NO TRAFFIC BEHIND HER, SHE SAFELY COASTED TO THE SIDE OF THE ROAD. AFTER WAITING 5-10 MINUTES SHE WAS ABLE TO RESTART THE ENGINE AND, WITH NO CHECK ENGINE LIGHTS APPEARING, DRIVE APPROXIMATELY FOUR MILES HOME. THE FOLLOWING MORNING, UPON STARTING THE ENGINE, MULTIPLE CYLINDER MISFIRES BEGAN OCCURRING AND THE ENGINE WAS IMMEDIATELY SHUTOFF AND THE CAR WAS TOWED TO THE DEALERSHIP FOR DIAGNOSIS. THE DEALERSHIP DISCOVERED THAT THE STALL WAS DUE TO THE TIMING CHAIN TENSIONER FAILING, WHICH ALLOWED THE TIMING CHAIN TO SKIP SIX TEETH ON THE CAMSHAFT AND THE VALVES TO CONTACT THE PISTONS RESULTING IN THE ENGINE SELF-DESTRUCTING. THEY RECOMMENDED A NEARLY COMPLETE ENGINE REPLACEMENT AT A COST OF OVER $8,000. THE CAR WAS PURCHASED BRAND NEW IN 2009 AND HAS BEEN MAINTAINED IMPECCABLY AS SPECIFIED BY VW. SPEAKING WITH THE DEALERSHIP ENGINE TECHNICIAN, WE LEARNED THAT THE TIMING CHAIN TENSIONER IS A KNOWN DEFECTIVE PART BY VW AND THAT IN 2011-2012, WAS REVISED SEVERAL TIMES IN AN ATTEMPT TO MITIGATE THE FAILURES. A TECHNICAL SERVICE BULLETIN WAS ISSUED BY VW TO DEALERSHIPS AND SERVICE DEPARTMENTS EXPLAINING THE ISSUE BUT NO NOTICES OR RECALLS WERE SENT TO CUSTOMERS INFORMING THEM OF THIS POTENTIALLY DEADLY COMPONENT FAILURE. I HAVE READ, BUT NOT INDEPENDENTLY VERIFIED, T

Engine
Filed Aug 23, 201690,000 milesNY

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE GASKET, SEALANT, THE OIL SEPARATOR, THE TIMING CHAIN TENSIONER, THE TIMING CHAIN, THE TIMING CHAIN CASE COVER, THE TIMING RAIL TENSIONER AND MULTIPLE OTHER UNKNOWN PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS AVAILABLE.

Electrical System
Filed Aug 19, 2016129,000 milesSC

RADIO IS DEAD. SEE ALL THE MANY COMPLAINTS FROM OTHER OWNERS HERE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 SAFETY CONCERN WITH NO BLUETOOTH FUNCTION SINCE THE RADIO IS DEAD. BATTERY HAS BEEN REPLACED TWICE. AN ISSUE MANY OTHERS HAVE POSTED ABOUT. VW CHAT SAYS THERE IS NO CAMPAIGN FOR EITHER OF THESE ISSUES AND JUST GAVE ME A CASE NUMBER. THE SEAT SHOWED EARLY DETERIATION WHILE UNDER WARRANTY AND WAS POINTED OUT TO THE DEALER, STOKES VW SEVERAL TIMES. BUT THEY NEVER WROTE IT UP ON THE SERVICE ORDER. ANOTHER PROBLEM 2010 JETTA OWNERS HAVE POSTED ABOUT.

Electrical System
Filed Aug 19, 201658,000 milesIL

CAR WON'T START, JUMPED, DROVE AND FAILED TO START NEXT DAY, OWN TEST AND HAS CURRENT DRAW WHEN OFF, TOOK TO DEALER, SAID RADIO IS CAUSING PROBLEM, WON'T (GO TO SLEEP MODE WHEN TURNED OFF), TOLD $800 TO REPLACE THE RADIO, CHECKED ON LINE AND I SEE SO MANY, THOUSANDS I HEAR, PROBLEMS WITH RADIOS ON THIS STYLE CAR, IF VOLKSWAGEN WON'T STAND BEHIND A KNOWN ISSUE AND GO BACK ON THEIR SUPPLIER FOR A RESOLUTION, I WILL NOT STAND BEHIND VOLKSWAGEN AND PURCHASE ANOTHER ONE WHEN THE TIME COMES FOR A REPLACEMENT VEHICLE, IF THIS WAS A SAFETY ISSUE I'M SURE SOME LEGAL ACTION WOULD BE TAKEN, BUT IT'S ONLY A RADIO, COSTING A LOT OF PEOPLE, I'M GUESSING MILLIONS OF DOLLARS

Wheels
Filed Aug 13, 2016107,000 milesGA

WE HAVE HAD TWO RIMS BEND OUT OF SHAPE RESULTING IN FLATS IN THE SPACE OF THREE WEEKS. THE FIRST OCCURRED WHEN STRIKING A MINOR POTHOLE (<1" DEEP) AT LOW SPEED, AND THE OTHER HAPPENED ON THE HIGHWAY WITH NO APPARENT POTHOLE OR DEBRIS. THE EXTREME FRAGILITY OF THE RIM MAKES IT APPEAR DEFECTIVE. WE ARE CAREFUL DRIVERS AND HAVE NOT HAD ANY ACCIDENTS WITH THIS VEHICLE, AND THE VEHICLE HAS BEEN PROPERLY MAINTAINED.

Electrical System
Filed Aug 2, 201673,433 milesNY

THE CAR RADIO DOES NOT WORK. NO DISPLAY. NO POWER. FIRST WAS AN INTERMITTENT PROBLEM WHEN STARTING UP THE CAR, NO DISPLAY OR RADIO POWER. NOW NO RADIO OR DISPLAY ANYTIME.

Power Train
Filed Jul 14, 201666,793 milesNV

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE SHIFTING THE VEHICLE BETWEEN THE PARK, REVERSE, AND DRIVE POSITIONS, THE VEHICLE MADE AN ABNORMAL NOISE WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,793.

Unknown or Other
Filed Jun 30, 2016MA

THE AIR CONDITIONING COMPRESSOR HAS FAILED. IT'S ABOUT A $1,000 TO FIX AND IS A COMPONENT IN A 2010 VOLKSWAGEN JETTA TDI. I'VE HEARD THIS IS A COMMON PROBLEM WITH THIS MODEL.

Fuel/Propulsion System
Filed Jun 23, 2016TN

MY CAR STALLED WHILE DRIVING IT WAS TOWED TO THE DEALERSHIP WHERE I WAS INFORMED THAT THERE WAS AN EXTENDED WARRANTY ON THE HIGH PRESSURE FUEL PUMP ASSOCIATED WITH MY CAR MAKE AND MODEL. I WAS THEN INFORMED THAT MY CAR WAS NOT COVERED UNDER THE EXTENDED WARRANTY BECAUSE I DID NOT HAVE A MISFUEL GUARD INSTALLED. I NEVER RECEIVED ACTUAL NOTICE THAT I WAS TO INSTALL A MISFUEL GUARD UNTIL THE DAY MY CAR STALLED AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP RAN A FUEL TEST WHICH REVEALED THAT THERE WAS NO IMPROPER FUEL IN MY CAR, THUS, EVEN IF THE MISFUEL GUARD HAD BEEN INSTALLED, MY FUEL PUMP WOULD HAVE STILL FAILED. I HAVE CONTACTED VOLKSWAGEN AS WELL AND THEY ALSO INFORMED ME THAT BECAUSE I DID NOT HAVE THE MISFUEL GUARD INSTALLED, I WAS UNABLE TO BE COVERED UNDER THE WARRANTY, EVEN THOUGH THERE WAS NO IMPROPER FUEL LOCATED IN MY CAR. I AM EXTREMELY FRUSTRATED THAT EVEN THOUGH THERE WAS NO USER ERROR, I AM BEING STUCK WITH THE BILL ($5,000) DUE TO VOLKSWAGEN'S DEFECTIVE PART.

Electrical System
Filed Jun 22, 2016104,300 milesIA

STARTED THE CAR AND THE STEREO JUST STAYED BLACK AND WILL NO LONGER TURN ON. FUSES ARE IN WORKING CONDITION. THE BATTERY IS NOW SLOWLY DYING BECAUSE THE RADIO IS STILL DRAWING POWER. HAVE SEEN MULTIPLE COMPLAINTS REGARDING THIS ISSUE AND VOLKSWAGEN HAS DONE NOTHING.

Seat Belts
Filed Jun 3, 201660,000 milesMI

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. AFTER CONNECTING THE SEAT BELT, THE FASTENER DETACHED FROM THE SEAT FROM THE REAR DRIVER SIDE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. TWO WEEKS LATER, THE REAR PASSENGER SIDE FASTENER DETACHED FROM THE SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.

Power Train
Filed May 25, 2016115,000 milesFL

2010 VOLKSWAGEN 2.0 TURBO DSG FAULT. THE VEHICLE HAS BEGUN EXHIBITING DANGEROUS RANDOM/UNINTENTIONAL SHIFTING INTO MUCH LOWER GEARS, OR POSSIBLY EVEN NEUTRAL AT VARIOUS SPEEDS UNDER LIGHT OR NO THROTTLE INPUT ON TWO SEPARATE OCCASIONS THUS FAR. THE FIRST TIME IT HAPPENED THE VEHICLE WAS TRAVELING ABOUT 25MPH, AND THE DSG TRANSAXLE DOWNSHIFTED/SHIFTED INTO NEUTRAL FOR NO APPARENT REASON, ENGINE REVVING TO 4-5 THOUSAND RPM. THIS HAPPENED ROUGHLY FOUR TIMES BEFORE IT RESUMED NORMAL OPERATION THE SECOND TIME IT HAPPENED WAS YESTERDAY AFTERNOON, ON THE HIGHWAY WITH SPEED CONTROL SET AT 58MPH. VEHICLE SHIFTED ALL BY ITSELF WITHOUT REASON, AGAIN REVVING TO 4-5 THOUSAND. THIS TIME IT HAPPENED TWICE BEFORE RETURNING TO NORMAL OPERATION. ADDITIONALLY, ONE MORNING I ACCELERATED FROM A STOP WITH COLD ENGINE/TRANSAXLE IN DRIVE, AND THE TRANSAXLE WOULD NOT UPSHIFT FROM LOW GEAR FOR ABOUT 3-4 SECONDS. NOT SURE IF THIS IS RELATED, BUT I SUSPECT IT MAY BE. THE FIRST TIME IT HAPPENED, THE ABS/ESP LIGHT FLASHED AND REMAINED ON, AND I TOOK IT IN TO THE DEALER EXPLAINING THE PROBLEM, AND THEY SAID MY REAR WHEEL SPEED SENSOR WAS FAILING. THIS IS THE ONLY INDICATOR OF ANY FAULT THAT I CAN TELL. WHEN THE CAR EXHIBITS THIS FAULT, I DO NOT NOTICE ANY FLASHING GEAR INDICATORS OR ANYTHING OF THE SORT, EVERYTHING SEEMS NORMAL, EXCEPT THE ENGINE REVS HIGH ALL BY ITSELF. I DO NOT HAVE ANY PHOTOS OR VIDEO EVIDENCE OF THE FAULT AS OF YET AS IT'S VERY UNPREDICTABLE AND INTERMITTENT, BUT I WILL ATTEMPT TO CAPT

Engine
Filed May 24, 2016109,000 milesMO

CAR KEPT STALLING AFTER TAKE OFF WHEN YOU ACCELERATED. WHEN TAKING IT TO THE REPAIR SHOP IT WOULD NOT START AND HAD TO BE TOWED THERE. WHEN THEY GOT IT THEY DISCOVERED ALL BUT 1 QUART OF THE OIL IN THE ENGINE WAS GONE. THEY DETERMINED THAT THIS MALFUNCTION DAMAGED THE ENGINE AND THE ENGINE WOULD HAVE TO BE REPLACED. HAVE THE OIL CHANGED EVERY 3-5000 MILES AND IT WASN'T DUE FOR AN OIL CHANGE FOR ANOTHER 1000 MILES OR SO. THEY HAVE NO IDEA WHY THIS HAPPENED AND VOLKSWAGEN WON'T DO ANYTHING ABOUT IT. ALL OF THIS TOOK PLACE IN THE CITY. WE WERE TO AFRAID TO TAKE IT OUT ON THE HIGHWAY. CAR HAS 109000 MILES ON IT AND HAS BEEN A LEMON FROM DAY 1. THIS WAS JUST THE ICING THAT TOPPED THE CAKE.

Electrical System
Filed May 24, 201670,400 milesDE

I DROVE TO WORK LISTENING TO THE RADIO. UPON RETURNING TO MY CAR AFTER WORK TO MAKE MY COMMUTE HOME THE RADIO WOULD NOT TURN ON. I HAVE REVIEWED VARIOUS ONLINE FORUMS AND DISCOVERED THIS IS A COMMON PROBLEM WITH THE REVISION OF THIS RADIO FOR THE 2010 MODEL YEAR. THIS MODEL HAS INTEGRATED HANDS FREE BLUETOOTH WHICH ALSO DOES NOT WORK AND IS A SAFETY ISSUE FOR HANDS FREE CALLING REQUIRED IN MY STATE. ALSO, THIS WILL CAUSE A DRAIN ON THE BATTERY WHICH COULD RESULT IN NOT BEING ABLE TO START THE VEHICLE AFTER SITTING TOO LONG.

Electrical System
Filed May 23, 201688,000 milesOH

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE AND CAUSED ELECTRICAL FAILURES IN SEVERAL AREAS. THE FRONT PASSENGER SIDE LOW AND HIGH BEAM HEADLIGHTS AND THE TURN SIGNALS FAILED. IN ADDITION, THE DRIVER SIDE BRAKE, TAIL LIGHT, AND DAY TIME RUNNING LIGHTS FAILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Service Brakes
Filed May 21, 201675,000 milesPA

CAR WAS TAKEN INTO DEALERSHIP IN APRIL 2015 FOR INSPECTION. NEEDED NEW STRUTS AND DRIVER DOOR PANEL, DOOR NEEDED FIXED DUE TO NO LIGHTS ON LOCKS AND DOOR ITSELF WOULD NOT LOCK. PAID $1400 FOR EVERYTHING WHEN PICKING UP THE CAR, GOT IN CAR AND RADIO DID NOT WORK WHEN PICKING UP. SAID IT WAS A FUSE, NEVER FIXED THE PROBLEM. SEPTEMBER 2015 WINDSHIELD WIPERS QUIT WORKING. $45 FOR THAT REPAIR. 2-3 WEEKS LATER BATTERY DIED. REPLACED THE BATTERY FOR $111. 3-4 WEEKS LATER BATTERY WAS DEAD AGAIN, HAD TO TOW IT TO SHOP. REPLACED BATTERY AGAIN $200+ PARTS AND LABOR. 3-4 WEEKS LATER AFTER REPLACING THE BATTERY TWICE, SAME THING HAPPENS AGAIN. CAR IS DEAD, TOWED TO SHOP AGAIN. CAN'T FIGURE OUT THE PROBLEM, TOWED TO DEALERSHIP. TAKEN TO A DEALERSHIP FOR ONE PROBLEM OF THE CAR BEING DEAD NOW THERE IS A SHIFTER PROBLEM AND THE ABS UNIT NEEDS REPLACED. THE ABS LIGHTS WERE NOT ON WHILE THE CAR WAS AT THE LAST SHOP BEFORE THIS DEALERSHIP. THE CAR HASN'T BEEN DRIVEN FOR APPROXIMATELY 5-6 MONTHS IF NOT LONGER DUE TO THESE ISSUES. HOW DOES MY ABS UNIT NEED REPLACED IF IT HASN'T BEEN DRIVEN?

Power Train
Filed May 9, 2016100,000 milesOH

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE IN HOT AND HUMID WEATHER, THE VEHICLE STALLED DUE TO A FAULTY TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR BOX OIL LEAKED OUT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Fuel/Propulsion System
Filed May 9, 2016180,000 milesCA

HIGH PRESSURE FUEL PUMP FAILED WHILE DRIVING ON THE FREEWAY 60 MPH CAR SUDDENLY LOST POWER AND LUCKILY I WAS IN THE SLOW LANE AND WAS ABLE TO PULL OVER TO SHOULDER

Electrical System
Filed May 8, 201678,000 milesMN

ABOUT AUG 2013 (MILEAGE ~ 63,000): INTERMITTENT ISSUE THAT DRIVER'S DOOR LOCK WOULD NOT LOCK WITH KEY FOB. DOOR WOULD BE UNLOCKED AND DOOR COULD BE PHYSICALLY OPENED USING THE DOOR HANDLE AND THEN CAR ALARM WOULD GO OFF. ABOUT AUGUST 2014 (MILEAGE ~ 78,000): DRIVER'S DOOR STOPPED LOCKING OR UNLOCKING AT ALL WITH KEY FOB. WHEN PRESSING LOCK BUTTON ON KEY FOB, DRIVER'S DOOR REMAINS UNLOCKED AND DOOR CAN BE PHYSICALLY OPENED USING DOOR HANDLE WITHOUT CAR ALARM GOING OFF. NEED TO MANUALLY LOCK AND UNLOCK DRIVER'S DOOR BY PUTTING KEY IN THE LOCK AND TURNING CLOCKWISE. ONCE LOCKED, DRIVER'S DOOR WILL THEN NOT UNLOCK WITH KEY FOB AND NEEDS TO BE MANUALLY UNLOCKED BY PUTTING KEY IN THE LOCK AND TURNING COUNTER-CLOCKWISE. [NOTE THAT THIS PROBLEM STILL EXISTS AND HAS NOT BEEN FIXED AS OF MAY 2016.] ONE YEAR LATER, ABOUT AUGUST 2015 (MILEAGE ~ 94,000): NOW THERE IS ALSO AN INTERMITTENT PROBLEM WTH THE REAR PASSENGER SIDE DOOR LOCK - SOMETIMES WHEN UNLOCKED WITH THE KEY FOB, THE DOOR WILL NOT UNLOCK AND THE DOOR WILL NOT OPEN USING THE OUTSIDE DOOR HANDLE. THE DOOR WOULD ALSO NOT OPEN WHEN TRIED WITH THE KEY IN THE LOCK OR WHEN USING THE INSIDE DOOR HANDLE OR WHEN THE LOCK/UNLOCK BUTTON INSIDE THE CAR IS PRESSED. THIS REAR PASSENGER DOOR PROBLEM HAS HAPPENED AT LEAST 3 TIMES AND THIS DOOR IS USED INFREQUENTLY, SO IT COULD BE HAPPENING MORE OFTEN. THESE DOOR LOCK ISSUES ARE A POTENTIAL SAFETY ISSUE IF A PERSON GETS LOCKED IN AND CANNOT GET OUT OF THE DOOR IN AN EMERGENCY.

Suspension
Filed Apr 26, 2016100,000 milesME

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE MAKING A LEFT TURN, THERE WAS A LOUD SNAP THAT CAME FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE COIL SPRINGS FAILED AND NEEDED TO BE REPLACED. THE DRIVER SIDE COIL SPRINGS WERE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 06/29/16*LJ THE CONSUMER STATED THAT THE 4TH COIL SPRING NEEDS TO BE REPLACE. *TR

Unknown or Other
Filed Apr 16, 2016126,000 milesWI

RADIO FAILURE: RADIO WAS WORKING REGULARLY AND STOPPED WORKING UPON TURNING ON THE CAR. DISPLAY IS BLACK.

Air BagsCrash1 injured
Filed Apr 7, 2016TX

"TAKATA RECALL" I WAS DRIVING ON SCOTT STREET, WHEN ANOTHER DRIVER RAN THE RED LIGHT ON THE INTERSECTION AND HIT MY CAR ON THE PASSENGER SIDE TOWARDS THE BACK PASSENGER DOOR, AND THE AIRBAG DIDN'T DEPLOY. I INFORMED VW, THEY DID A DIAGNOSTIC TEXT ON MY CAR AND THEIR FINDINGS WAS THAT THE AIRBAG DID WHAT IT WAS SUPPOSED TO DO. I DIDN'T TAKE IT ANY FURTHER.

Engine
Filed Apr 4, 201692,000 milesNY

ATTEMPTED TO START MY CAR ON A COLD DAY WITH LOW FUEL. THE ENGINE WAS JUMPY AND DIDN'T START. I WAITED AND ATTEMPTED AGAIN AND WAS ABLE TO GET IT STARTED, DROVE 500 FEET TO THE GAS STATION, FILLED WITH DIESEL. THE LIGHT THEN CAME ON AFTER I STARTED IT AGAIN. I CHECKED THE CODE, P2015. I TOOK MY VEHICLE TO DORSCHEL VW IN HENRIETTA, NY. THEY CONFIRMED THE CODE SAID THE INTAKE MANIFOLD NEEDED TO BE REPLACED. SAYING THE FLAP IS DAMAGED AND THEN SWITCHING TO SAY THE RUNNER IS DAMAGED. MOST OF THE TSI ENGINES HAVE HAD THEIR WARRANTY EXTENDED, BUT NOT FOR MY TDI. THERE ARE LOTS OF OTHERS COMPLAINING OF THIS CODE POPPING UP.

Fuel/Propulsion System
Filed Mar 31, 201685,000 milesGA

I BOUGHT THIS CAR IN MAY 2015 DUE TO THE AWESOME FUEL ECCONOMY PAIRED WITH SUPPOSED GREAT RELIABILITY.THE HIGH PRESSURE FUEL PUMP WENT OUT AROUND OCTOBER 2015. I WAS HEADED TO WORK AND THE ENGINE STARTED SKIPPING JUST FOR A SHORT TIME. I DROVE TO WORK WITHOUT ANY MORE ISSUES. WHEN I WAS LEAVING WORK, THE ENGINE STARTED RUNNING REAL ROUGH SO I PULLED OVER AND I HEARD A SQUEALING/RATTLING NOISE FROM AN AREA AROUND THE TIMING COVER. THE ENGINE STALLED. I STARTED IT BACK UP AND AFTER MAYBE 10 SECONDS IT STALLED AGAIN AND WOULDN'T START BACK UP. I TOWED THE CAR TO A VW SPECIALIST SHOP AND THEY DIAGNOSED THE ISSUE AS A FAILED HIGH PRESSURE FUEL PUMP AND REQUIRING REPLACEMENT OF THE ENTIRE FUEL SYSTEM. I HAD THE CAR TOWED TO A VW DEALERSHIP AND THEY'RE DIAGNOSTIC WAS THE SAME. THEY SENT OUT A FUEL SAMPLE AND IT FAILED FOR LUBRICITY. I EXPECTED VW TO COVER THIS SINCE THIS WAS A KNOWN VW ISSUE. THE CAR SAT AT A DEALERSHIP FOR OVER A MONTH BEFORE HAVING TO TOW IT BACK HOME. THE REPAIR WILL COST AROUND $5,600. I WOULD FIX IT MYSELF BUT THE PARTS ALONE CAN BE $3,000 TO $4000. I PURCHASED THIS CAR IN MAY 2015, SO ONLY GOT TO DRIVE IT FOR FIVE MONTHS. I HAVE LOST ALL FAITH IN THE RELIABILITY AS WELL AS THE CONFIDENCE THAT VW WILL FIX ANY ISSUES THAT ARE DUE TO FAULTY PARTS. THERE HAVE BEEN SEVERAL CASES WITH FAULTY HIGH PRESSURE FUEL PUMPS FROM 2009 TO PRESENT. THERE WAS AN INVESTIGATION BEFORE. HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM475595/INCR-EA11003-61863.PDF

Fuel/Propulsion System
Filed Feb 18, 2016115,000 milesCA

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP AND THE FUEL INJECTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V621000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Feb 9, 201638,000 milesCA

DEAD RADIO AND BATTERY HAS PARASITIC DRAIN MY RADIO DIED. THE SCREEN WENT BLACK WHILE DRIVING AND IT HAS NOT RECOVERED. SINCE THEN I HAVE HAD BATTERY DRAINAGE PROBLEMS. ONE OF THE FUSES, #42 I BELIEVE, HAS BLOWN AND I HAVE TRIED TO REPLACE IT, BUT IT BLOWS AGAIN AS SOON AS THE CAR IS TURNED ON. THERE ARE A NUMBER OF ONLINE FORUMS DOCUMENTING THIS AND SIMILAR RADIO PROBLEMS WITH THIS VEHICLE. HERE IS ONE: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 HERE IS ANOTHER: HTTP://DEVFORUMS2.TDICLUB.COM/SHOWTHREAD.PHP?T=389797&HIGHLIGHT=2010+JETTA+DEAD+RADIO

Electrical System
Filed Feb 8, 201670,000 milesMO

FIRST NOTICED THE REAR PASSENGER BACKUP LIGHT NOT WORKING. 1 STOP AND A FEW MINUTES LATER THE PASSENGER HEADLIGHT WENT OUT. AFTER RETURNING HOME 15 MINUTES LATER THE ENTIRE PASSENGER SIDE EXCEPT THE TAILLIGHT WAS OUT. AFTER SEARCHING ON THE INTERNET FUSE F16 HAS A KNOWN ISSUE OF MELTING BOTH THE FUSE AND THE FUSE BOX. SURE ENOUGH AFTER REMOVING AND INSPECTING, THE PASSENGER SIDE OF THE FUSE HAS BEGUN TO MELT AND THE FEMALE FUSE TERMINALS AND PLASTIC FUSE BOX AROUND THE CONNECTION HAVE ALL STARTED TO MELT. TURNING THE FUSE AROUND HAS GOTTEN THE LIGHTS WORKING AGAIN FOR TONIGHT, BUT WILL LIKELY NEED TO REPLACE THE ENTIRE FUSE BOX AS A PERMANENT FIX.

Electrical System
Filed Feb 4, 201695,000 milesCA

NONE OF THE DOOR LOCKS WORK, THEY DON'T LOCK. STEREO SYSTEM DOES NOT WORK, COMPLETELY BLACK. NO BLUE TOOTH AT ALL. SEAT BELT FRONT PASSENGER SIDE DINGS THOUGH THE BELT IS IN PLACE AND LOCKED.

Power Train
Filed Feb 2, 201665,000 milesCA

WHILE DRIVING DOWN THE HIGHWAY MY CAR SHIFTED ITSELF INTO NEUTRAL. THIS WAS A VERY DANGEROUS SITUATION AND MY WIFE AND TWO CHILDREN HAD TO CROSS MULTIPLE LANES OF TRAFFIC AND WERE STRANDED ON THE SIDE OF A MAJOR HIGHWAY. BROUGHT TO VW AND THEY REPLACED THE ALTERNATOR, WHICH MAKES NO SENSE. THEY SENT MY FAMILY BACK OUT WITH CAR ONLY TO HAVE THE SAME INCIDENT RECUR, THEY THEN TOWED BACK THE VEHICLE AND REPLACED WIRING HARNESS ON AUTOMATIC TRANSMISSION. THIS IS THE EXACT ISSUE DESCRIBED IN RECALL 09V333000, BUT VW HAS STATED THAT THIS PARTICULAR VIN IS NOT COVERED. THIS IS AN EXTREMELY DANGEROUS ISSUE AND A FORMAL INQUIRY SHOULD BE ESTABLISHED TO DETERMINE IF ADDITIONAL VINS SHOULD BE COVERED.

Engine
Filed Feb 1, 201659,450 milesCA

WHILE EXCELERATING FROM A RED LIGHT MY CAR WENT INTO "LIMP MODE" AND LOST MOST OF ITS POWER. I COULD NOT DRIVE FASTER THAN 40 MPH OR 2400 RPM. I CONTACTED VW DEALER AND THEY INSTRUCTED ME TO DRIVE THE VEHICLE IN WHICH WAS ONLY 8 MILES FROM MY HOUSE. ENROUTE TO DEALERSHIP MY CAR LOST ALL POWER AND SHUT OFF IN THE MIDDLE OF THE ROAD. I COULD NOT START THE VEHICLE AND HAD TO GET IT TOWED TO THE DEALERSHIP. UPON INSPECTION, IT WAS FOUND THAT MY HIGH PRESSURE FUEL PUMP HAD FAILED WHICH CAUSED MY TURBO TO ALSO FAIL. THE FUEL IN THE TANK WAS NOT CONTAMINATED, THIS WAS JUST A FAILURE OF THE SYSTEM.

Air Bags
Filed Jan 30, 2016121,300 milesGA

DURING A TRIP, THE AIR BAG LIGHT CAME ON AND AIRBAG SERVICE MESSAGE WAS DISPLAYED WHEN I RESTARTED MY CAR AFTER FILLING UP THE GAS TANK. WHEN I BROUGHT IT TO THE DEALER, THEY FOUND THE CODE FOR FAULTY N9S - AIRBAG EXCEEDED. AS I UNDERSTOOD IT, I HAD NO AIRBAG PROTECTION DURING THE TIME IT TOOK TO GET THIS FIXED. VW CORPORATE REFUSED TO PAY FOR ANY OF THIS REPAIR, WHICH COST ME $913.58 TO REPLACE THE AIRBAG IN THE STEERING COLUMN. VW CLAIMED THAT MY CAR VIN WAS NOT PART OF ANY PREVIOUSLY ANNOUNCED AIRBAG SAFETY RECALLS.

Engine
Filed Jan 30, 2016119,940 milesGA

I HAD BEEN DRIVING MY CAR FOR ONE HOUR. I MADE A QUICK STOP AT MY HOUSE TO PICK SOMETHING UP. I PULLED BACK INTO THE STREET AND STARTED TO DRIVE DOWN THE ROAD WHEN MY ENGINE SHUT DOWN IN THE MIDDLE OF THE ROAD. I HAD TO PUSH MY CAR TO THE SIDE OF THE ROAD. MULTIPLE ATTEMPTS BY MYSELF AND A TOW TRUCK WERE UNABLE TO RESTART THE CAR AND IT HAD TO BE TOWED. AFTER EXTENSIVE TROUBLESHOOTING, THE DEALER DETERMINED MY ENGINE CONTROL MODULE HAD FAILED AND HAD SHUT ALL POWER TO MY FUEL INJECTORS. LUCKILY, I WAS NOT TRAVELING VERY FAST AT THE TIME NOR WAS THERE ANY SURROUNDING TRAFFIC. THIS COST ~$2000 TO REPAIR.

Electrical System
Filed Jan 28, 201675,000 milesSC

MY RADIO IN THIS CAR SUDDENLY WENT BLACK. ALL DOOR LOCKS WORK WHEN THEY WANT TOO. I HAVE TWO SMALL CHILDREN AND THE CHILD SAFETY LOCKS DO NOT WORK. BLUETOOTH IS NO LONGER WORKING SINCE IT IS TIED INTO THE RADIO. IN MY CITY OF GREENVILLE, SC IS IT ILLEGAL TO TALK ON PHONE WHEN DRIVING. THESE ARE MAJOR SAFETY CONCERNS SINCE IT RELATES TO MY WIFE AND TWO SMALL CHILDREN. THIS IS OBVIOUSLY A BIG PROBLEM WITH THIS YEAR JETTA FROM ALL THE COMPLAINTS ONLINE. I WILL NEVER AGAIN BUY A VOLKSWAGEN IF THEY AS A COMPANY DO NOT SEE THE URGENCY ON THIS ISSUE. WHAT'S IT GONNA TAKE SOMEONE LOSING THEIR LIFE BECAUSE OF A ELECTRICAL PROBLEM THEY ARE CLEARLY AWARE OF?

Fuel/Propulsion System
Filed Jan 23, 201676,000 milesFL

I AM UNABLE TO OPEN THE GAS FILLER FLAP TO FILL MY GAS TANK WITH GAS. THE FILLER FLAP USUALLY OPENS USING THE CENTRAL LOCKING SYSTEM IN CAR OR THE KEY POD. NEITHER ACTIVATES THE FILLER FLAP NOW. THIS IS A SERIOUS SAFETY ISSUE WHICH VOLKSWAGEN DOES NOT HAVE A SOLUTION FOR.

Engine
Filed Jan 21, 2016100,000 milesRI

CAR LOST ACCELERATION GETTING ON HIGHWAY FROM ON RAMP AND THEN DIED IN THE LANE OF TRAFFIC. SPEEDCRAFT DEALER SAID THE ENGINE HYDROLOCKED AND THAT THE RECOMMENDED FIX WAS AN UPDATED INTERCOOLER AND THAT THIS WAS A KNOWN ISSUE. THERE WAS A TSB THAT WAS ISSUED REGARDING THIS ISSUE. UPDATED 02/05/16*LJ *CN

Engine
Filed Jan 20, 201637,800 milesNJ

CAR IN SHOP FOR APPROXIMATELY 11 DAYS. ALTHOUGH CAR OUT OF WARRANTY, FIXED WITH AUTHORIZATION FROM VW OF AMERICA AS A "WARRANTY" REPAIR AT NO CHARGE TO ME. BAD FUEL NOT AN ISSUE (TESTED). HPFP AND ALL MAJOR FUEL SYSTEMS/LINES CLEANED OR REPLACED. HIGH PRESSURE FUEL PUMP FAILURE.

Electrical System
Filed Jan 19, 2016MI

MY CAR RADIO SUDDENLY JUST STOPPED. IT WAS PLAYING ONE MINUTE AND THE NEXT IT WAS OFF AND WOULD NOT PLAY ANY MORE. I THOUGHT IT WAS A FUSE ISSUE. IT WAS NOT, LAST WINTER (DEC. 2014) I HAD TO HAVE THE BATTERY REPLACED. DURING THE WHOLE PROCESS OF BEING JUMPED ETC, THE CAR RADIO WOULD WORK INTERMITTENTLY. SO I THOUGHT ONCE I HAD THE NEW BATTERY IT WOULD WORK-IT DIDNT. WENT TO THE DEALER TO HAVE IT CHECKED OUT (OFFICIALLY JUST FOR THE RADIO OVER THE SUMMER) DEALER SAID I WOULD NEED A NEW RADIO. SO I HAVE BEEN WITHOUT FOR OVER A YEAR. TODAY IT WAS BITTER COLD IN MI AND MY BATTERY NEEDED A JUMP AGAIN, DURING THIS PROCESS, THE RADIO AGAIN CAME ON FOR A FEW MINUTES. ONCE THE CAR WAS FULLY CHARGED AND ROLLING, THE RADIO COMPLETELY DIED AGAIN. THIS CAR IS ONLY 5 YEARS OLD, UNDER 90,000 MILES-IT SHOULD NOT HAVE A RADIO ISSUE. AS A RESULT THE HANDS FREE PHONE SYSTEM DOESN'T WORK EITHER.

Engine
Filed Jan 14, 201688,000 milesIN

P2015 - INTAKE MANIFOLD POSITION FAULT. INTAKE MANIFOLD VALVE MALFUNCTIONS AND STICKS CAUSING A SEVERELY ROUGH IDLE AND ENGINE STALL. THE CAR WAS ATTEMPTED TO BE STARTED AFTER SITTING OVERNIGHT IN A GARAGE. THE CAR SUCCESSFULLY TURNED OVER, BUT WAS IN A VERY ROUGH IDLE FOR A FEW SECONDS BEFORE STALLING. CAR COULD NOT BE RUN CONTINUOUSLY AT ALL AT THIS POINT. THIS PROBLEM BEGAN TO OCCUR AROUND 80,000 MILES, WITH NO INITIAL PERFORMANCE IMPACT, BUT THE PART ULTIMATELY HAD TO BE REPLACED AT 88,000 MILES WHEN THE INCIDENT DESCRIBED ABOVE OCCURRED.

Electrical System
Filed Jan 14, 201653,000 milesPA

THE TAIL LIGHTS AND BRAKE LIGHTS WERE NOT WORKING. DISCOVERED DURING ANNUAL STATE REQUIRED INSPECTION IN SEPTEMBER 2015. I WAS DRIVING THE VEHICLE REGULARLY ON RURAL, CITY AND HIGHWAY ROADS WITHOUT TAIL AND BRAKE LIGHTS AND WAS UNAWARE. A REPAIR TO THE ELECTRICAL WIRING WAS REQUIRED. ADDTIONALLY, THE TRUNK LATCH WAS ONLY WORKING INTERMITTENTLY PRIOR TO THIS REPAIR. SINCE THE WIRING REPAIR WAS MADE, I HAVE HAD NO ISSUES WITH THE TRUNK RELEASE NOT WORKING. THE REAR PASSENGER DOOR ON THE DRIVERS SIDE DOESN'T LOCK AND UNLOCK WHEN YOU DEPRESS THE KEYFOB OR THE BUTTON IN THE CAR TO LOCK ALL THE DOORS. THIS IS A VERY INFREQUENTLY USED DOOR AND IT IS THE DOOR USED THE LEAST IN THE VEHICLE. DEALER STATES IT IS A BAD DOOR LATCH. I HAVE NOT REPAIRED IT. IT DOESN'T ALWAYS OPEN FROM THE OUTSIDE, SOMETIMES I HAVE TO REACH IN AND OPEN IT FROM THE INSIDE TO GET THE DOOR OPEN. ON 01.12.2016 THE CAR RADIO STOPPED WORKING. THE FUSES ARE GOOD AND INTACT. THE BLUETOOTH NO LONGER WORKS SINCE THE RADIO DOESN'T WORK. IT IS COMPLETELY OUT OF SERVICE, NOTHING WORKS ON THE RADIO. I RELIED HEAVILY ON THE BLUETOOTH FOR HANDS FREE PHONE CALLS SINCE THE VEHICLE IS MANUAL TRANSMISSION. VEHICLE WAS STATIONARY WHEN DISCOVERED. VEHICLE HAS APPROXIMATELY 55,000 MILES ON IT.

Engine
Filed Jan 7, 201689,494 milesNJ

DEALERSHIP PERFORMED 90K MILE CHECKUP. ALSO ASKED THEM TO DETERMINE IF CEL P0472 WAS COVERED BY WARRANTY. THEY CONFIRMED CODE, AND SAID NOT COVERED UNDER ANY WARRANTY. THE ALSO ADVISED THE CAR IS SHOWING INTERMITTENT CODE OF P0638 FOR THROTTLE ACTUATOR CONTROL (BANK 1). WRITTEN ON THE ESTIMATE BY VW DEALERSHIP IS "TECHNICIAN NOTED THAT WHILE DRIVING VEHICLE INTO THE SHOP, VEHICLE HAD NO THROTTLE CONTROL AND WOULD NOT INCREASE IN ENGINE SPEED. TECHNICIAN RECOMMENDS REPLACING THE THROTTLE BODY AND EXHAUST PRESSURE SENDER. TECHNICIAN RECOMMENDS CUSTOMER NOT TO DRIVE VEHICLE --VEHICLE WILL AT SOME POINT STOP DRIVING (MOVING) - IT COULD STOP MOVING AT ANY POINT, INCLUDING CROSSING A INTERSECTION". I HAVE NOT HAD ANY ISSUES WHATEVER WITH MY THROTTLE, BUT DUE TO THEIR DOCUMENTATION, IT APPEARS THERE IS A SAFETY ISSUE HERE DESERVING OF A MANDATORY SAFETY RECALL.

Fuel/Propulsion System
Filed Jan 7, 201684,482 milesNJ

MY 2010 VW JETTA TDI IS THROWING CHECK ENGINE LIGHT CODES OF P0472 AND P0471. BOTH OF THESE HAVE TO DO WITH EXHAUST PRESSURE SENSORS AND I THINK THIS IS AN ENVIRONMENTAL ISSUE AND SHOULD BE SUBJECT TO A MANDATORY RECALL. THE LOCAL VW DEALERSHIP DENIES ANY RECALL WOULD COVER THESE CEL CODES.

Air BagsCrash1 injured
Filed Jan 5, 201691,647 milesFL

TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, ANOTHER VEHICLE ABRUPTLY STOPPED IN FRONT OF THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED RESPOND ON THE WET ROAD. AS A RESULT, THE CONTACT CRASHED INTO THE VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,647.

Service Brakes
Filed Jan 5, 201641,000 milesIL

L/R CALIPER REQUIRED ADJUSTMENT AND LUBRICATION DUE TO STUCK IN POSITION. NO EMERGENCY BREAK USED. NOTICED WHEN LEAVING PARKING LOT OF STORE AND SMELLED BURNING RUBBER. GOT OUT OF AUTO AND MY WHEEL IS SMOKING AND GLOWING. REQUIRED TOW AND REPAIR 9/14/2015. I NOTICE OVER THE COURSE OF COUPLE MONTHS MY TIRES I NEED TO FILL UP MORE (EVERY TIME I NEED TO DRIVE) BUT TREAD IS GREAT AT 41K ON A 2010 AUTO. I SCHEDULE APPOINTMENT WITH VW. 12/22 I GET IN FOR A DIAGNOSTIC AND TOLD I NEED NEW CALIPERS CAUSE OLD ONE DAMAGED. NEED TO DO BOTH SIDES FOR SAFETY. 1/5/16 COST 1200.00 TO REPLACE BOTH BACK BREAK DISKS, CALIPERS AND FLUSH BREAK FLUID AT VW AUTHORIZED DEALER. ISSUE HAPPENED FOLLOWING NORMAL DAY SHOPPING. I HAVE NO IDEA HOW IT COULD HAVE GOTTEN STUCK BUT THANKFUL I DID NOT DRIVE BACK HOME AND CLOSE TO FRIENDS HOUSE BECAUSE THE WHEEL WOULD HAVE CAUGHT FIRE OR FALLEN OFF ETC. NO IDEA HOW THIS HAPPENED BUT IF HAPPENS TO SOMEONE ON HIGHWAY THAT CALIPER KICKS ON AND DRIVER DOES NOT KNOW THEN YOU HAVE A FAULTY PROBLEM.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →