I PURCHASED MY BRAND NEW VW JETTA FROM THE DEALERSHIP LOT. LESS THAN 4 WEEKS LATER WHEN THE CAR WAS IN THE DRIVEWAY I STARTED IT, AND AS I PRESSED THE GAS DOWN THE CAR BEGAN TO MOVE (IN A SPUTTERING/JERKING TYPE OF MOVEMEN)T BUT IT WAS NOT ABLE TO GO MORE THAN 7 FEET BEFORE IT STALLED OUT,, AND THE RPM'S WERE HIGH AND THE CAR JUST MOVED LIKE IT WAS NOT ABLE TO PROPERLY ACCELERATE, IT STALLED OUT BEFORE THE END OF MY DRIVE WAY. I STARTED IT AGAIN AND IT DROVE PROPERLY, THIS EXACT INCIDENT OCCURRED AT LEAST1- 2 TIMES A WEEK ON A COLD START. I TOOK IT TO DEALERSHIP, NOTHING FOUND ON DIAGNOSTICS.THEN AT LEAST EVERY 1-2 MONTHS I TOOK IT TO DEALERSHIP, NO PROOF ON DIAGNOSTICS .NEXT A RECALL & WORK WAS DONE. SAME PROBLEM OCCURRED AGAIN AND AGAIN. TOOK IT BACK. THEY SAID THEY COULD NOT FIND A SOLUTION BECAUSE ITS NOT REPEATING THE STALLING WHEN ITS AT DEALERSHIP. I AM STILL HAVING THE ISSUE OF MY CAR STALLING OUT WHEN DRIVING, IT IS A SAFETY ISSUE. IT IS DANGEROUS DRIVING A CAR THAT STALLS OUT WHILE YOU ARE ON THE ROAD. SINCE THE COLD START ISSUES I HAVE ALSO HAD IT STALL OUT ON THE ROAD, IN AN INTERSECTION. THIS CAR IS STILL REPEATING THE STALLING. I CANNOT GET ANY ANSWERS ON HOW TO FIX IT DUE TO NO "PROOF" ON DIAGNOSTICS CHECK. I FEEL UNSAFE IN MY CAR. IT STARTS TO ACCELERATE THEN SHUTS OFF. THIS IS NOT ACCEPTABLE AND HASNT EVER BEEN PROPERLY FIXED EVEN THOUGHVW CORPORATE HAS A CASE ON THE ISSUES OF MY CAR. *TT
2010 Volkswagen Jetta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
I HAVE EXPERIENCED REPEATED PROBLEMS WITH MY TDI MANUAL TRANSMISSION JETTA SPORTWAGEN. WITHIN THE FIRST MONTH OF BUYING THIS VEHICLE, I EXPERIENCED A LURCHING SENSATION WHICH WOULD COME AND GO RANDOMLY ESPECIALLY WHEN IN THIRD GEAR. BROUGHT IT TO THE DEALER, BUT THEY COULDN'T REPLICATE. THIS HAS CONTINUED SPORADICALLY FOR OVER A YEAR AND A HALF. THE VEHICLE ALSO SOMETIMES IDLES VERY ROUGHLY WHEN AT A STOP. MORE RECENTLY, IN MARCH 2012, THE VEHICLE STALLED TWICE WHILE DRIVING AT ABOUT 30 - 40 MPH AND ALSO NOW IN MAY 2012 IT HAS DONE THIS AGAIN. THERE ARE NEVER ANY WARNING LIGHTS THAT GO ON, ONLY THE ENGINE LIGHT ONCE IT HAS ACTUALLY STALLED. BROUGHT IT TO THE DEALER EVERYTIME THIS HAS HAPPENED AND THEY ARE NEVER ABLE TO REPLICATE THE SITUATION, SO THEY SEND ME HOME WITH IT. I WAS VERY UPSET WITH THIS AND CONFRONTED THE DEALERSHIP ABOUT THIS WHEN I REALIZED HOW MANY OTHERS HAVE HAD SIMILAR PROBLEMS. THEY SAID THEY COULDN'T DO ANYTHING BECAUSE THEY COULDN'T FIND ANYTHING TO FIX. THEY SAID THEY WOULD NOTIFY VOLKSWAGEN AND I CALLED THEM AS WELL AND HAVE NOW BEEN GIVEN A CASE NUMBER. THIS IS A SERIOUS ISSUE AND NEEDS TO BE ADDRESSED. THERE IS POTENTIAL FOR MAJOR LIFE THREATENING SITUATIONS IF A CAR STALLS WHILE DRIVING IN THE MIDDLE OF TRAFFIC. I FEEL LIKE I AM DRIVING AROUND IN A TIME BOMB, BECAUSE YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. *TR
THE SEAT BELTS BUCKLES ARE CRAKING IN HALF ON MY CAR. THE DEALER REPLACED ONE ON THE FRONT RIGHT OF THE CAR. IT WAS TOTALLY CRACKED IN HALF, THE PLASTIC COVER OVER THE METAL BUCKLET THAT THE STRAP PASS THROUGH. THE REAR BUCKLES ARE BEGINNING TO SHOW THE SAME CRACKING BUT THEY DID NOT REPLACE THEM BECAUSE THEY WERE NOT TOTALLY CRACKED IN HALF YET. I THINK THAT MANY PARTS OF THE CAR HAVE TO BE TAKEN APART TO DO THIS WORK WHICH RUINS THE INTERIOR. I SAW OTHER USED 2010 CARS ON THE LOT THAT HAVE THE SAME CRACKING OF THE SEAT BELT BUCKLE. *TT
JETTA TDI, CHECK ENGINE LIGHT AND GLOW PLUG WARNING LIGHT FOLLOWED BY REDUCED POWER. VEHICLE RAN FOR SEVERAL MILES BEFORE STALLING. WOULD NOT RESTART. DEALER REPORTED FAILURE OF THE HIGH PRESSURE FUEL PUMP AND METAL IN THE FUEL FILTER. *TT
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROADWAY. THE VEHICLE COASTED TO A STOP AS THE CONTACT MERGED TO THE SHOULDER. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AFTER TWENTY MINUTES, BUT THE VEHICLE DID NOT START. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THEY WERE UNABLE TO PRODUCE A FAILURE CODE. THE CONTACT WAS INFORMED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED. THE REPAIR WAS COVERED BY WARRANTY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 26,079. UPDATED 6/15/12 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED, THE CONSUMER WAS INFORMED THE METAL SHAVINGS WHICH ORIGINATED IN THE FUEL TANK MANUFACTURING PROCESS HAD MIGRATED TO THE MAIN LINE AND CAUSED A TOTAL BLOCKAGE OF FUEL SUPPLY TO THE ENGINE AND THIS WAS THE CAUSE OF THE ENTIRE PROBLEM. UPDATED 06/21/12
WHILE DRIVING ON THE INTERSTATE AT APPROX 72 MPH, THE VEHICLE SUDDENLY LURCHED, THE INDICATOR LIGHT FOR THE GLOW PLUG CAME ON, AND THEN ALL POWER WAS LOST AS THE ENGINE STALLED. I WAS ABLE TO SAFELY MANEUVER THROUGH TRAFFIC TO THE EMERGENCY LANE AND STOP. THE VEHICLE WOULD NOT RESTART. I HAD REFUELED THE VEHICLE APPROX 168 MILES EARLIER AND HAD BEEN RUNNING AT HIGHWAY SPEEDS THE ENTIRE TIME UNTIL THE VEHICLE MALFUNCTION. I HAVE A 2010 VW JETTASPORTWAGEN TDI. DIAGNOSTIC TESTS RUN BY THE VW DEALER TWO DAYS LATER REVEALED THAT THE HIGH PRESSURE FUEL PUMP HAD DISINTEGRATED, SENDING METAL DEBRIS INTO THE FUEL FILTER AND THROUGHOUT THE FUEL SYSTEM. THE VEHICLE HAD UNDERGONE A 40K SERVICE JUST THREE DAYS PRIOR BY A VW DEALER. *TR
I'M WAS DRIVING UP HILLS WITH 38 MPH NOTICE THAT GLOW PLUG LIGHT FLASHING THE CAR LOST ALL POWER ALMOST INSTANTLY. FORTUNATELY I WAS ABLE TO MANAGED THE CAR TO EMERGENCY LANE. LUCKY THAT I'M NOT ON THE FREEWAY AND I DIDN'T HAVE MY 6 YEARS OLD SON WITH ME AT THAT TIME. THIS IS A SAFETY ISSUE THAT WE NEED TO ADDRESS TO VWGOA SO THEY CAN DO A RECALL. YOU CAN FIND 100 OR MORE SAME FAILURES AT WWW.TDICLUB.COM, SOME OF THE MEMBER HAD TO REPLACED THE HPFP TWICE. DEALER FOUND HPFP FAILURES. METAL FOUND IN THE FUEL PUMP DUE TO HPFP SELF-DESTRUCTION. REPAIRED AND PAID FOR BY VW. REPLACED THE WHOLE FUEL SYSTEM, TANK, 3 FUEL PUMPS, ALL LINES AND HOSES. *TR
WE PURCHASED A DEMO VW JETTA SPORTSWAGON TDI THE SUMMER OF 2010, THE VEHICLE HAD @ 2600 MI. ON THE ODOMETER. AFTER DRIVING IT FOR A WHILE WE NOTICED THAT WHEN YOU STEP ON THE ACCELERATOR THERE WAS OFTEN A HESITATION BEFORE THE CAR ENGAGED AND YOU STARTED FORWARD. WE TALKED TO THE DEALER AND THEY TOLD US IT WAS THE TRANSMISSION, SEVERAL OTHER PEOPLE HAD COMPLAINED ABOUT IT BUT THERE WAS NOTHING THEY COULD DO. WHEN YOU TRY TO GET OUT IN HEAVY TRAFFIC YOU OFTEN PUT YOURSELF AND OTHERS AT SIGNIFICANT RISK BECAUSE THE CAR HESITATES AS YOU TRY TO ACCELERATE FROM A STOP LEAVING YOU HANGING OUT INTO TRAFFIC. SOMEONE IS GOING TO CAUSE AN ACCIDENT, I HOPE IT ISN'T US. *TR
I WAS AT A LIGHT IN FIRST GEAR AT A COMPLETE STOP. THE ENGINE WAS IDLING ROUGH. (NOT THE FIRST TIME, BUT VW COULDN'T FIND ANYTHING WRONG). THE RPM ON IDLING IS NORMALLY 800. IT WAS UP TO 1,000. IT SPUTTERED TWICE AND HICUPPED FROM 1000 TO 700 TO 1000 TO 700 IN THE PERIOD OF 3 SECONDS. MY CLUTCH WAS IN AS WAS THE BRAKE AND I WAS IN FIRST GEAR SINCE I WAS AT A LIGHT BUT AT A STANDSTILL. THE CAR SUBSEQUENTLY STALLED WITHOUT ME HAVING MOVED THE CAR. THE CAR RESTARTED AND I STILL DETECTED THE ROUGH IDLE. *TR
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED FLAMES COMING FROM UNDER THE HOOD AREA. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE MANUFACTURER WAS CONTACTED AND SENT AN ENGINEER TO INSPECT THE VEHICLE AND DETERMINE A CAUSE OF FAILURE. THE ENGINEER DISCOVERED THAT THERE WERE LEAVES IN THE ENGINE, CAUSED BY RODENT INFESTATION, WHICH RESULTED IN THE FIRE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER A VOLUNTARY RECALL FOR THE FUEL SYSTEM. THE CONTACT WAS CONCERNED THAT THE RECALL COULD HAVE BEEN RELATED TO THE FIRE AND DID NOT AGREE WITH THE ENGINEER'S FINDINGS. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 07/06/12 *BF UPDATED 07/16/12
DRIVING ON INTERSTATE AT 70MPH. ENGINE GLOWPLUG LIGHT AND MAIN FAILURE LIGHT CAME ON AND ENGINE QUIT. DEALER ADVISED FAILURE WAS DUE TO HIGH PRESSURE FUEL PUMP FAILURE. *JS
VEHICLE STALLED ON TWO SEPARATE OCCASIONS. IN MARCH THE CAR CUT OFF WHILE SITTING AT A LIGHT. ON 4/17/12, THE VEHICLE STALLED WHEN COMING TO A STOP FROM AN OFF RAMP. *JS
WHILE DRIVING IN THE CITY, THE CAR DIESEL ENGINE STARTED TO LOOSE POWER AND VIBRATE. THE CAR STALLED IN THE MIDDLE OF THE ROAD WITH TRAFFIC HAVING TO STOP BEHIND US. WE MANAGED TO MOVE ASIDE AND PUSH THE CAR TO A LOW TRAFFIC ROAD. WE TOWED THE CAR TO THE NEAREST GARAGE. AN INITIAL INSPECTION INDICATED THAT THE FUEL SYSTEM WAS DAMAGED, REASON FOR SENDING IT TO THE VW DEALER AT CLEAR LAKE. THE DEALER TOLD US THAT VW OF AMERICA IS CONSIDERING HELPING US WITH THE REPAIR, QUOTED BETWEEN $7,200 TO $10,000, AND HAD INSTRUCTED THEM TO ORDER THE PARTS. TODAY, HOWEVER, IT WAS SUGGESTED THAT I COULD APPROVE THE REPAIRS FOR THEM TO START WORKING ON THE CAR AND NO RESPONSE WAS AVAILABLE FROM THE MANUFACTURER. THE PROGNOSIS IS A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP THAT RELEASED METALLIC DEBRIS INTO THE FUEL SYSTEM. AT THE MOMENT OF THE INCIDENT THE CAR WAS BARELY 15 MONTHS OLD, WITH 43K MILES AND PROPERLY MAINTAINED. IT DOES NOT GO THROUGH HEAVY TRAFFIC AND ONLY RIDDEN ON REGULAR ROADS. TO MY QUESTION ABOUT HOW COULD I HAVE AVOIDED THIS PROBLEM, THE VW SERVICE REP STATED THAT IT WAS A SIMPLE MECHANICAL FAILURE. *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE TRAVELING 30 MPH THE CONTACT NOTICED THE VEHICLE SUDDENLY SHIFTED INTO NEUTRAL GEAR AND WOULD NOT SHIFT INTO ANY OTHER GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WAS 50,600.
OVER A WEEK AND 200 MILES AFTER FILLING UP. WITH DIESEL. THE CAR SUFFERED A FUEL SYSTEM FAILURE RESULTING IN A COMPLETE ENGINE SHUTDOWN AT 45 MPH WITH NO RESTART. THIS INCLUDED A REDUCTION IN STEERING AND BRAKING POWER. VW DEALER STILL HAS THE CAR AS OF 3/27/2012. CLAIMING HIGH LEVELS OF GASOLINE IN THE FUEL. WHEN ASKED HOW THEY DETERMINED THE PRESENCE OF GASOLINE THEY SAID THEY COULD SEE IT IN A SAMPLE. NO REAL ANALYSIS. JUST VISUAL ASSESSMENT. OPENED AN INCIDENT REPORT WITH FUEL SUPPLIER AND THEY SAY IT IS MOST LIKELY A DIFFERENCE IN SEASONAL MIXES OF DIESEL FUELS. VW SAYS THEY ARE GOING TO REPAIR THE CAR FOR FREE THEN VOID MY WARRANTY ON THE FUEL SYSTEM. *TR
ICE IN THE AIR INTAKE CAUSED THE ENGINE TO VAPOR LOCK WHICH CAUSED A BENT PISTON ROD. DEALER IS GOING TO REMOVE THE FACTORY AIR INTAKE AFTER INSTALLING A NEW ENGINE UNDER WARRANTY AND CLAIMS THIS IS AN ENGINEERED FIX. DEALER ALSO SAID THAT VOLKSWAGEN IS WORKING ON SOME HEATER ADD ON IN THE POSSIBLE FUTURE. I SUSPECT THAT THE CURRENT FIX IS NOT A FIX AS THE TROUBLE WAS NOT WHEN DRIVING IT WAS AFTER THE CAR SET FOR A FEW DAYS AND ICE FORMED IN THE INTAKE. NHTSA SHOULD INVESTIGATE TO CONFIRM THE ENGINEERING ISSUE IS ADDRESSED CORRECTLY TO PROTECT CONSUMERS. *KB
ENGINE COMPLETELY AND SUDDENLY STALLED OUT AFTER STOPPING AT AN INTERSECTION. THE CAR WAS RESTARTED WITHOUT HESITATION OR DELAY. *TR
HORN IS EXTREMELY HARD TO PRESS AND ACTIVATE. HORN DOES NOT SOUND WITH NORMAL AND TYPICAL PRESSURE TO THE STEERING WHEEL PAD. HORN DOES NOT ACTIVATE EVEN WITH POUNDING TO THE PRESS PAD. HORN HAS REPEATEDLY FAILED TO ACTIVATE WHEN ATTEMPTING TO WARN. THIS SEEMS TO BE A SERIOUS SAFETY ISSUE, BUT THE DEALERSHIP SERVICE DEPT HAS ADVISED IT CANNOT BE ADJUSTED OR REPAIRED. *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER EA11003 (FUEL SYSTEM, DIESEL) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 03/21/12 *BF UPDATED 03/23/12. *JB
COMPLETE ENGINE SHUT-OFF, WITHOUT WARNING OR STUMBLING, INCLUDING ALL SUPPORT SYSTEMS (POWER STEERING AND BRAKES, ETC). NO DASH LIGHTS, ETC. AFTER 30 SECONDS, CAR RESTARTS. HAS NOW HAPPENED MULTIPLE TIMES. DEALER HAS EXAMINED AND OFFERS NO EXPLANATION OR FIX, BECAUSE THEY CAN'T "REPLICATE" THE PROBLEM, AND CAR THROWS NO CODES WHEN FAILURE OCCURS. THIS IS VERY DANGEROUS. THE SUDDENNESS OF THE FAILURE LEAVES LITTLE TIME TO PULL OFF THE ROAD, SOMETIMES FORCING DRIVER TO STOP IN THE MIDDLE OF THE ROAD! *TR
CAR WAS DRIVEN DAILY AND AIR BAG ERROR INDICATOR CAME ON AND HAS STAYED ON. VW NOT WILLING TO FIX ISSUE AT ALL. *TR
VW HAS REPLACED CONTROL ARM BUSHINGS AND THE NEW BUSHINGS HAVE FAILED SHORTLY THEREAFTER. *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT A VEHICLE CRASHED INTO THE REAR OF HIS VEHICLE, CAUSING HIM TO BE PUSHED INTO A PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK AND BACK. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE LOT. THE CONTACT BELIEVED THAT THE AIR BAGS SHOULD HAVE DEPLOYED DUE TO THE SEVERITY OF THE IMPACT. THE FAILURE AND THE CURRENT MILEAGE WAS 39,000.
WHEN SLOWING DOWN TO A STOP THE CAR HESITATES WHILE IDLING AND THEN WHEN YOU START TO PRESS THE GAS PEDAL TO GO IT HESITATES MORE AND ALMOST STALLS. THE COOLING FAN SEEMS TO RUN EXCESSIVELY AFTER TURNING OFF MOTOR. *TR
VEHICLE OCCASIONALLY STUMBLES AS IF EXPERIENCING FUEL STARVATION. SEEMS TO HAPPEN WHEN VEHICLE IS ON AN INCLINE. IF STOPPED, ENGINE WILL QUIT WHEN CLUTCH IS ENGAGED. *TR
THE FIRST TIME INCIDENT HAPPENED CAR ALMOST STALLED AND CHECK ENGINE LIGHT CAME ON AN CAR HAD LOSS OF POWER CAR WAS TAKEN TO COOLEY VW THEY TOLD ME AT FIRST THAT IT WAS A TUBE FROM THE TURBO HAD TO BE REPLACED AND THE PART WAS ON BACK ORDER SO I CALLED BACK A WEEK LATER AN THEN THEY TOLD ME THAT THE EMISSION SYSTEM WAS PLUGGED AN IT HAD TO REPLACE THE WHOLE EXHAUST SYSTEM THAT TOOK THEM A MONTH TO COMPLETE AN THEY PUT 100 MILE ON THE CAR BECAUSE THEY COULDN'T GET THE CHECK ENGINE LIGHT TO GO OUT THEN THEY TOLD ME THAT THE CAR NEED AN EMISSION ECM THEY REPAIRED THE CAR I PICKED THE CAR UP I DIDN'T EVEN GO 1 MILE FROM DEALER AN THE CAR ALMOST STALLED ON ME AGAIN SO I CHECKED THE FUEL FILTER FOR MY SELF AND FOUND THAT IT WAS RUSTING INSIDE FILTER HOUSING AN THE HOUSING WAS FULL OF GOLD METAL FILLING I REPLACED THE 92 DOLLAR FUEL FILTER MYSELF BECAUSE THE DEALER DIDN'T EVEN CHECK THE FILTER THE SECOND TIME THE INCIDENT HAPPENED I WAS DRIVING DOWN I91 IN VERMONT AN THE CAR JUST COMPLETELY DIED WHILE I WAS DRIVING AT 68 MPH I THEN HAD THE CAR TOWED OVER 100 MILES TO CAPITAL CITY'S VW THEY HAD TOLD ME THAT THE EXHAUST EMISSION WERE PLUGGED AN THAT THEY HAD TO CHANGE THE EXHAUST SYSTEM AGAIN THERE WAS ABOUT 4000 MILES ON IT SINCE COOLEY DID IT THEN THE DEALER CALLED ME BACK AN SAID THAT THERE WAS RUST AND THE METAL FILLINGS IN THE FILTER HOUSING AGAIN THE FILTER BARELY 2000 MILES ON THE FILTER CAPITAL CITY'S THEN TOLD ME THAT THE WHOLE FUEL SYSTEM HAD TO BE CHANGED THEY CHANGED THE T
THIS IS A 2010 TDI WAGON WITH THE DSG AUTOMATIC TRANSMISSION. THE TRANSMISSION WAS A PROBLEM FROM THE START BEING VERY JUMPY STARTING OFF AND STALLING REPEATEDLY IN STOP-AND-GO TRAFFIC. THE DEALER AFTER NUMEROUS REQUESTS FINALLY AGREED TO LET ME DEMONSTRATE THE PROBLEM WHICH I DID. THE DEALER REPLACED THE ELECTRO-HYDRAULIC CONTROLLER BUT THEN FOUND THE TRANSMISSION HAD FAILED COMPLETELY. I REPLACED THE CAR WITH A 2012 MODEL BUT WITH A MANUAL TRANSMISSION. THE DSG IS A DANGEROUS TRANSMISSION MAKING THE CAR OPERATION ERRATIC AND UNPREDICTABLE. *TR
2010 VOLKSWAGON JETTA STALLED AND WOULD NOT RESTART. DEALER FOUND METAL IN THE FUEL SYSTEM AND REPLACED COMPLETE FUEL SYSTEM PER VTA CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DIESEL ENGINE HIGH PRESSURE FUEL PUMP FAILED WHILE I WAS TRYING TO PASS ANOTHER CAR ON THE FREEWAY. GLOW PLUG LIGHT WHEN ON AND CAR IMMEDIATELY WENT INTO LIMP MODE, DROPPING DOWN TO 35-40MPH, MAKING ME UNABLE TO FOLLOW THROUGH ON PASSING THE OTHER CAR AND FORCING VEHICLE BEHIND ME TO BRAKE. WAS ABLE TO DRIVE SLOWLY 1/4 MILE TO EXIT, WHERE THE CAR STALLED AND WOULD NOT RESTART. TOWED TO VW SERVICE CENTER, WHERE THEY FOUND METAL PARTICLES THROUGHOUT FUEL SYSTEM. HIGH PRESSURE FUEL PUMP HAD FAILED CATASTROPHICALLY, DESTROYING FUEL SYSTEM AND REQUIRING ENTIRE FUEL SYSTEM REPLACEMENT. *TT
I HAVE HAD SEVERAL ISSUES IN THE PAST MONTH WITH MY VEHICLE EITHER STALLING IMMEDIATELY AFTER START (WHILE CLUTCH STILL DEPRESSED) OR SHORTLY AFTER DRIVING. VOLKSWAGEN HAS IDENTIFIED THIS AS AN ISSUE WITH THE INTERCOOLER; THERE IS A FLAW IN THE DESIGN THAT IS LETTING WATER INTO THE AIR PIPES WHICH IS COLLECTING AND FREEZING. THREE TIMES THIS HAPPENED IN TRAFFIC, ONE TIME WHILE CROSSING A LANE WITH ONCOMING TRAFFIC GOING 50MPH. VW DRAINED THE INTERCOOLER TWO WEEKS AGO AND SENT ME ON MY WAY BECAUSE THE PART IS BEING REDESIGNED AND IS ON BACKORDER. A WEEK LATER MY CAR FAILED SHORTLY AFTER LEAVING MY DRIVEWAY, STRANDING ME ON THE SIDE OF THE ROAD. I HAD TO HAVE IT TOWED BACK TO MY DRIVEWAY. VW DEALERSHIP AND CUSTOMER CARE WERE CLOSED FOR THE WEEKEND. MONDAY I HAD TO TAKE A TOW TRUCK RIDE 1.5 HOURS TO THE DEALERSHIP. THEY'VE DRAINED IT AGAIN AND WANT ME TO PICK IT UP BUT HAVE ACKNOWLEDGED THE ISSUE IS NOT FIXED. THEY ACKNOWLEDGE IT IS A KNOWN ISSUE, IT IS A SAFETY ISSUE, THE CAR IS UNDER WARRANTY AND YET THEY WANT ME TO PICK UP AN UNREPAIRED CAR BECAUSE VW DOES NOT HAVE PARTS TO REPAIR IT. I LIVE IN VERMONT, THE WINTERS ARE COLD, I CAN'T RISK GETTING INTO AN ACCIDENT BECAUSE MY CAR FAILS DUE TO WHAT VW CLAIMS IS A KNOWN ISSUE. *TR
THIS IS THE SECOND OCCURRENCE IN TWO WEEKS WHERE MY VW JETTA TDI AUTOMATIC (DSG) 2010 CAR WITH 58K MILES STALLED. I AM ORIGINAL OWNER, HAVE NO PREVIOUS ISSUES WITH THE CAR AND HAVE COMPLETED ALL REQUIRED MAINTENANCE. SYMPTOM. SHORTLY AFTER STARTING CAR AND COMMENCING TO DRIVE, THE ENGINE SPUTTERED AND STALLED WITH JUST OVER 100 FT OF MOTION. I PLACED THE CAR IN NEUTRAL AND WITH SLIGHT HESITATION, THE ENGINE STARTED AND I WAS ABLE TO RESUME NORMAL DRIVING. IN THE FIRST OCCURRENCE (APPROXIMATELY 1/5/12), THE CAR WAS PARKED OUTSIDE AT WORK FOR 8 HOURS AND THE OUTSIDE TEMP WAS IN THE LOW 30S. THIS STALL OCCURRED IN THE PARKING LOT THE SECOND EVENT (1/15/12), THE CAR HAD BEEN IN THE GARAGE FOR JUST OVER 2 HOURS AND THE OUTSIDE TEMP WAS 20. THIS STALL OCCURRED AFTER BACKING OUT OF THE DRIVEWAY ONTO RESIDENTIAL STREET AND STALLED AFTER COMMENCING FORWARD MOTION. *TR
2010 JETTA WAGON TDI (35,500 MILES); WOULDN'T START IN AM BEFORE WORK. WOULD CRANK BUT NOT TURN OVER. HAD IT TOWED TO DEALERSHIP. SAID "FUEL WAS CONTAMINATED" AND THAT THE TECH SAW SPECKS OF SOMETHING THROUGHOUT THE FUEL SYSTEM. THEY TRIED THE LINE ON ME OF "YOU MUST HAVE MIXED IT WITH GAS". I BOUGHT A DIESEL B/C I WANTED TO DRIVE A DIESEL. I DIDN'T MIX THEM UP. NOT TO MENTION I HAD ALREADY DROVE THROUGH HALF A TANK OF FUEL BEFORE THIS INCIDENT. VW AGREED TO WARRANTY THE REPAIR HOWEVER AT $7500. WHAT HAPPENS NEXT TIME? AM I OUT $8K? I HAVE THE TOP TIER "PLATINUM" WARRANTY BUT WILL IT BE COVERED FOR "CONTAMINATION?" MY VW SERVICE DEPT COULDN'T (OR WOULDN'T) TELL ME ANYTHING. I CALLED VWOF AMERICA CUSTOMER SERVICE LINE TO HAVE A CASE OPENED OR GET ANY INFORMATION. I WAS CALLED BACK IN 24HRS BY A WOMAN THAT SAID, "IT'S NOT VW'S FAULT YOU NEED TO CALL THE GAS STATION B/C IT WAS CONTAMINATED FUEL". I FIND IT ODD THAT VW IS COVERING THE COST YET IT'S "NOT THEIR FAULT". WHAT COMPANY HONORS A WARRANTY WHEN THEY ARE NOT RESPONSIBLE FOR THE DAMAGE? SO WHERE DOES THAT LEAVE TDI OWNERS? ARE WE SUPPOSED TO CARRY AROUND A CHEMISTRY SET AND TEST THE FUEL BEFORE WE FILL UP? IF I WANT TO TAKE A TRIP WITH MY CAR I GUESS I CAN'T NOW B/C I MAY NOT BE ABLE TO FIND A "BRAND NAME" LIKE SHELL OR EXXON. I THINK I HAVE TO SELL THE CAR. KBB TRADE-IN IS $20,000. I WONDER WHAT VW WILL OFFER ME ON A TRADE OF MY TDI...... MY CAR IS STILL IN THE SHOP A WEEK LATER, I HAVE A LOANER, I'M TERRIFIED TO PICK UP T
DRIVING SOUTHBOUND ON INTERSTATE I-75 AT APPROXIMATELY 12:30AM VEHICLE SUDDENLY LOST POWER AND ENGINE STALLED OUT. VEHICLE WAS ABLE TO MAKE IT OFF INTERSTATE SAFELY AND COAST TO A STOP FIVE MILES FROM OUR EXIT. VEHICLE WOULD NOT RESTART AT ALL, ENGINE WOULD CRANK OVER BUT NOT START. THE VEHICLE WAS TOWED TO DEALERSHIP LATER THAT MORNING. THIS IS THE SECOND INCIDENT OF VEHICLE LOSING POWER AND NOT BEING ABLE TO RESTART IT. FIRST INCIDENT WAS APPROXIMATELY SIX MONTHS PRIOR TO THIS ONE. THERE HAVE BEEN ONLY TWO DRIVERS FOR THIS VEHICLE AND THERE HAS BEEN NO ISSUE OF CROSS CONTAMINATION OF FUELS. THE VEHICLE IS A 2010 TDI JETTA. *TR
FIRST OCCURRENCE MY WIFE WAS DRIVING , SHE CALLED ME AND SAID THE CAR WAS GOING ABOUT 10 OR 20 MPH. I ASKED WERE THERE ANY WARNING LIGHTS ON THE DASH THAT WERE ON SHE SAID THE SERVICE ENGINE SOON WAS ON AND THAT WAS ALL. SHE MADE IT HOME , CALLED THE LOCAL DEALERSHIP. WE CARRIED THE CAR THEY SAID THEY CHANGED THE FUEL FILTER. BROUGHT THE CAR HOME ,IT RAN FINE FOR A FEW DAYS THEN THE SAME THING HAPPENED AGAIN. THE NEXT DAY I CONTACTED VOLKSWAGEN ASSISTANCE FOR THEM TO TOW IT TO THE SHOP. THE CAR WAS UNDER THE CARPORT , I WAS GOING TO PUSH IT OUT TO GO ON THE TOW TRUCK , BUT IT STARTED AND RAN FINE WITH THE EXCEPTION OF THE ENGINE LIGHT BEING ON. THE WRECKER CARRIED IT TO THE SHOP. THE DEALERSHIP CALLED ME ONJAN. 03 2012 AND TOLD ME THE FUEL WAS CONTAMINATED WITH WATER, AND THEY WOULD HAVE TO FLUSH THE SYSTEM($500_+). THEY CALLED BACK THE NEXT DAY AND SAID THEY WOULD HAVE TO REPLACE EVERYTHING IN FUEL SYSTEM($8500 +). AFTER SOME RESEARCH MY CAR IS DOING THE SAME THINGS AS IF THE FUEL PUMP HAD FAILED. THIS IS A VERY COMMON THING FROM WHAT I"VE READ ON THIS MOTOR . THAT'S WHERE WERE AT NOW. *TR
THE HIGH PRESSURE FUEL PUMP ON MY 2010 VW TDI FAILED ON THE HIGHWAY CAUSING A SUDDEN LOSS OF POWER. THE VEHICLES WAS TOWED TO THE DEALERSHIP WHERE THEY CONFIRMED THAT THE INJECTOR PUMP WAS THE PROBLEM. *KB
TL- THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THAT THE FUEL LINE AND THE FUEL INJECTOR WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE REPAIRS WERE MADE TO THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 11V490000 (FUEL SYSTEM, DIESEL) BUT THE REPAIR DID NOT RECTIFY THE FUEL LINE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THEY WOULD NOT TAKE THE LIABILITY FOR REPLACING ANY ADDITIONAL PARTS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 29,000. KMJ
ACCELERATING AT 40MPH CAR BEGAN TO RUN ROUGH AND LOSE POWER. ENGINE GLOW PLUG LIGHT BEGAN TO FLASH. CAR STALLED AND COULD NOT BE RESTARTED. CAR TOWED TO HILEY VOLKWAGEN IN ARLINGTON TEXAS. SERVICE DEPARTMENT STATES THAT HIGH PRESSURE FUEL PUMP DISINTEGRATED AND THAT METAL PARTICLES WERE FOUND IN THE FUEL LINES. WILL BE REBUILDING THE FUEL SYSTEM AND REPLACING THE FUEL TANK. *TR
VEHICLE QUIT ON A MAIN STREET GOING UP A BRIDGE RISE. HAD HE CAR TAKEN TO THE DEALER WHERE WE PURCHASED FROM. SERVICE MANAGER SAID THERE WAS A LARGE AMOUNT OF METAL FOUND IN THE FILTER ELEMENT. THEY WHERE SENDING FUEL SAMPLES TO VW FOR ANALYSIS. THREE DAYS LATER THEY GAVE ME A RENTAL CAR FOR 10 DAYS. THEY ARE REPLACING EVERYTHING IN THE FUEL SYSTEM, INCLUDING THE TANK. *TR
WHILE AT THE DEALER FOR FUEL PUMP FAILURE THE CAR WAS FOUND TO HAVE ANOTHER SERIOUS ISSUE. THERE WAS A SEAL GOING IN TO THE COWLING THAT HAD LEAKED AND CAUSED A MAJOR AMOUNT OF WATER TO LEAK IN TO THE CABIN OF THE VEHICLE, RIGHT WHERE THE ELECTRICAL COMPONENTS AND FUSE PANEL ARE. THIS CAUSED MAJOR DAMAGE AND THE CAR TO STALL / NOT RUN DUE TO THE WATER DAMAGE. LUCKILY THIS WAS FOUND WHILE THE VEHICLE WAS NOT MOVING, OTHERWISE THE CAR WOULD HAVE STOPPED RUNNING DUE TO VOLKSWAGEN'S ERROR OF NOT HAVING A SEALED ACCESS PORT TO THE INTERIOR OF THE VEHICLE. *TR
DRIVING IN HEAVY TRAFFIC AT 45 MPH THE CAR DASH DINGED, I LOOKED DOWN AND IMMEDIATELY THE CAR LOST POWER. I WAS ALMOST IN MULTIPLE ACCIDENTS AS THE CAR SLOWED RAPIDLY WITHOUT BRAKE LIGHTS (THE CAR ENGINE STOPPED SO SUDDENLY THAT IT TOOK THREE OR FOUR SECONDS TO COMPREHEND THE SITUATION AND ACTIVATE HAZARD LIGHTS AND TAKE APPROPRIATE ACTION) TO WARN OTHER CARS THAT I NO LONGER HAVE POWER. ALSO, TO TRY AND MOVE OUT OF HARMS WAY WAS EXTREMELY DIFFICULT AS THE CAR HAD NO ENGINE POWER. THE CAR WAS EVENTUALLY TOWED TO THE DEALER WHERE THEY DETERMINED THAT METAL FROM THE FUEL PUMP WAS IN THE ENTIRE FUEL SYSTEM. *TR
3 MILES FROM HOME GLOW LIGHT STARTS BLINKING......NOT IN LIMP MODE I GET HOME SWITCH OFF WAIT.....TAKE IT FOR A QUICK SPIN NO MORE FLASHING LIGHT OR PROBLEM. NEXT DAY DRIVE 130 MILES TO PORTLAND NO PROBLEM. I THEN START OUT FOR BEAVERTON AND THE LIGHT STARTS BLINKING AGAIN TURN OFF AGAIN STARTS NO PROBLEM BUT THEN THE LIGHT COMES ON AGAIN. I THEN TAKE IT TO DEALER THEY TAKE A LOOK AND REPLACE THE TANK FUEL PUMP.... I THEN DRIVE IT BACK TO PORTLAND NO PROBLEM UNTIL ALMOST AT MY HOTEL LIGHT STARTS BLINKING AND LIMP MODE. NEXT DAY MANAGE TO JUST MAKE IT BACK TO DEALER THEY GIVE ME A RENTAL AND ORDER IN A VALVE OR SENSOR NOT SURE. CAR IS READY LATE THE NEXT DAY SO I PREFER TO PICK UP TO SAT MORNING.SAT MORNING I GET LESS THAN 1 MILE FROM DEALER AND THE WARNING LIGHTS STARTS AGAIN AND LIMP MODE TAKE IT BACK. FOLLOWING MONDAY I GET A CALL TO ORDER IN SOME PARTS, NEXT DAY I GET ANOTHER CALL THAT THEY ARE REPLACING THE ENTIRE FUEL SYSTEM. REPLACED THE ENTIRE DIESEL FUEL SYSTEM 26+ COMPONENTS UNDER WARRANTY. GOT CAR BACK ON THE 23RD OF NOVEMBER 2011. *TR
VEHICLE HESITATES, USUALLY AT LOWER SPEEDS, BUT SOMETIMES AT HIGHWAY SPEEDS, AND STALLED COMPLETELY IN INTERSECTIONS TWICE. INITIALLY THIS WAS MOST OFTEN ON A COLD START, WITHIN THE FIRST 5-10 MILES, BUT NOT CONSISTENTLY. IT MIGHT DO IT ONCE A DAY, ONCE A WEEK, OR ONCE EVERY TWO OR THREE WEEKS. I BELIEVE THE PROBLEM TO BE FUEL SYSTEM RELATED AND NOT TRANSMISSION. I HAVE REPORTED THE PROBLEM TO DEALER WITH EACH SERVICE CALL (3 SO FAR, I HAVE 20K MILES TO DATE). DEALER INITIALLY SUGGESTED BAD FUEL AND TO BUY ONLY CHEVRON, BUT THERE IS NO CORRELATION BETWEEN FUEL SOURCE AND HESITATION, NO EVIDENCE OF WATER IN FUEL FILTER, ETC., AND I USUALLY PURCHASE CHEVRON FUEL. DEALER REPORTED BEING UNABLE TO IDENTIFY THE PROBLEM WITHOUT "CODES". VEHICLE HESITATED AGAIN (11/25/11), WITHIN ONE BLOCK OF DRIVING AFTER 20K SERVICE. I IMMEDIATELY RETURNED TO DEALER, AND THEY WERE STILL UNABLE TO DIAGNOSE. DEALER HAS KEPT THE CAR AND CONTACTED VW USA TECH SERVICE, BUT REMAINS UNABLE TO DIAGNOSE AS OF 12/2/11. MY DAUGHTER PURCHASED THE SAME CAR 3 DAYS AFTER I BOUGHT MINE AND HAS THE SAME PROBLEM (30K MILES SO FAR), BUT HAS NOT STALLED IN AN INTERSECTION - YET. THIS IS NOT OUR INABILITY TO DRIVE A STICK TRANSMISSION - BOTH OF US HAVE OWNED DIESEL JETTAS WITH MANUAL TRANSMISSIONS FOR 10 YEARS PRIOR TO OUR RECENT PURCHASES. I CONTACTED VW USA AND HAVE RECEIVED THE SAME MESSAGE - UNLESS THEY CAN DIAGNOSE A SPECIFIC PROBLEM, THERE IS NOTHING THEY CAN DO, BUT THEY DID SUGGEST GOING TO A DIFFERENT DEALER.
WHEN SITTING ON A UPHILL INCLINE PREPARING TO MERGE INTO TRAFFIC I PRESSED ON THE ACCELERATOR AND STARTED ROLLING BACKWARDS. THE TRANSMISSION FINALLY TOOK HOLD AFTER THE PEDAL WAS PRESSED A NUMBER OF TIMES TO THE FLOOR. THIS IS A SAFETY ISSUE! I HAVE READ ONLINE FORUMS AND NUMEROUS COMPLAINTS HAVE BEEN FILED. THE TRANSMISSION HAS A STALLING PROBLEM. I BOUGHT THE AUTO NEW. AS OF MY KNOWLEDGE NOW THERE IS NO RECALL,HOWEVER THIS IS A SERIOUS DEFECT!!! *TR
CAR ENGINE DIED ON THE HIGHWAY. COASTED TO SIDE OF ROAD. HIGH PRESSURE FUEL PUMP FAILURE. ENTIRE FUEL SYSTEM BEING REPLACED. METAL SHAVINGS THROUGHOUT FUEL SYSTEM. *KB
VEHICLE DEVELOPED A FUEL LEAK AS A RESULT OF FUEL RAIL FAILURE OF THE PARTS RECALLED PER VOLKSWAGEN RECALL CAMPAIGN NUMBER IS 23J9/V5 & 23J8/K5. DEALER PERFORMED RECALL REPLACING NUMBER 2 FUEL LINE, BUT REMAINING OEM PARTS OF THE FUEL RAIL SYSTEM NOW EXHIBIT SUBSTANTIAL CORROSION, INCLUDING VISIBLE RUST AND PITTING. RECALL NOTICE NOT YET RECEIVED AS OFF 56 DAYS AFTER RECALL WAS ANNOUNCED. *TR
I WAS EXITING THE FREEWAY WHEN MY CAR LOST POWER..THE GLOW PLUG LIGHT STARTED FLASHING AND THE SERVICE ENGINE NOW LIGHT CAME ON...CAR RAN FOR MAYBE ANOTHER 2 MINS AT THE FREEWAY EXIT LIGHT THEN DIED AS I MADE MY WAY TO THE OTHER SIDE OF THE ROAD...I OPENED THE FUEL FILTER CANISTER BEFORE I TOWED IT TO VW..I FOUND THE FUEL FILTER TO BE FULL OF METAL SHAVINGS..NO RUST OR CLOUDY FUEL...JUST METAL SHAVINGS VW DEALER CLAIMED THE HIGH PRESSURE FUEL PUMP FAILED AND CONTAMINATED THE ENTIRE FUEL SYSTEM. THIS IS A MAJOR DESIGN FLAW!!! *TR
NOTICED DIESEL LEAKAGE AROUND THE SECOND VALVE OF MY TDI ENGINE. NONE OF THE OTHER VALVES ON THE 4 CYLINDER ENGINE DEMONSTRATED LEAKAGE. NO CRACKING OF THE FUEL LINES. *TR
2010 VW JETTA TDI WITH ROUGHLY 35,650 MILES. WHILE DRIVING UP THE ON-RAMP TO ENTER THE INTERSTATE, GLOW PLUG DASH LIGHT CAME ON AND WARNED TO "CHECK ENGINE NOW." WITHIN 20 SECONDS, THE CAR LOST ALL POWER, AND LUCKILY I WAS ABLE TO COAST OVER TO THE SHOULDER OF THE INTERSTATE (WITH DRIVERS FLYING BY AT 65+MPH AT 9:45PM). VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO THE VW DEALERSHIP. SERVICE REP CLAIMED "FUEL CONTAMINATION," WITH METAL SHARDS ALL THROUGHOUT THE FUEL SYSTEM. ENTIRE FUEL SYSTEM HAS TO BE REPLACED ($10,000 REPAIR) WITH EQUIVALENT, NEW PARTS. ACCORDING TO VW SERVICE TECHNICIANS, THE PARTS HAVE NOT BEEN UPDATED DESPITE VW'S KNOWLEDGE OF THIS PROBLEM. AS A RESULT, "FUEL CONTAMINATION" COULD HAPPEN AGAIN, AND THE CAR COULD SHUT OFF WHILE DRIVING AT ANY TIME WITHOUT NOTICE. THIS IS A VERY SERIOUS SAFETY CONCERN. LUCKILY, BECAUSE I WAS DRIVING AT NIGHT, THERE WAS NOT A LOT OF CONGESTION ON THE ROAD. HAD THIS HAPPENED DURING RUSH HOUR, THERE VERY LIKELY WOULD HAVE BEEN A SEVERE ACCIDENT. VW CLAIMS THE PROBLEM IS A RESULT OF THE POOR QUALITY OF AMERICAN DIESEL FUEL SUPPLY, SAYING THE TDIS ARE DESIGNED IN GERMANY TO RUN ON 100% DIESEL THAT'S FOUND IN EUROPE. IF THIS IS THE CASE, WHY ARE THEY SELLING GERMAN DESIGNED CARS IN THE UNITED STATES THAT DOESN'T HAVE FUEL SUPPLIES THAT ARE 100% DIESEL? VOLKSWAGEN NEEDS TO ISSUE A RECALL OF THE 2009/2010 JETTA TDI. *TR
WHEN ACCELERATING FROM A QUICK STOP THE CAR SOMETIMES EXPERIENCES A DELAYED RESPONSE. THE CAR WILL BEGIN TO ACCELERATE AT A CRAWL (AS IF I ONLY LET OFF THE BRAKE) EVEN THOUGH THE PEDAL IS PUSHED TO APPROXIMATELY 20% THEN WILL SUDDENLY ACCELERATE AS IF I PUSHED THE PEDAL TO 80% SOMETIMES CAUSING THE TIRES TO SLIP. THIS UNEXPECTED/UNDESIRED RESPONSE MAKES THE CAR APPEAR TO OTHER DRIVERS AS IF IT IS NOT PROCEEDING THROUGH THE INTERSECTION WHICH LEADS THEM TO START TO PROCEED AND THEN IT QUICKLY ACCELERATES. TO TRY AND PREVENT THIS I AM FORCED TO PUSH THE ACCELERATOR PEDAL TO 20% OR SO AND THEN QUICKLY REDUCE IT TO 5%. ADDITIONALLY WHEN SLIGHTLY LETTING OFF THE ACCELERATOR (LESS THAN A 5% CHANGE IN ACCELERATOR POSITION) WHILE DRIVING AT HIGHWAY SPEEDS THE CAR WILL SUDDENLY LOSE POWER AS IF IT WAS SHIFTED INTO NEUTRAL THEN WILL RESUME NORMAL OPERATION. THIS REDUCTION IN POWER LAST FOR LESS THAN A SECOND AND AS THE CAR IS WELL INTO ITS TOP GEAR AND IS NOT ASKED TO QUICKLY ACCELERATE DOES NOT MAKE SENSE. *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN TDI. THE CONTACT STATED THAT WHILE GOING UPHILL, THE VEHICLE STALLED WITHOUT WARNING, FOLLOWED BY THE BATTERY LIGHT ILLUMINATING ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 22,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →