2010 Volkswagen Jetta complaints

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE FUEL SYSTEM AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

I AM A 51 YEAR OLD DISABLED MAN WITH FULL TIME CUSTODY OF MY 2 KIDS. I DRIVE A 2010 VW JETTA TDI CLEAN DIESEL BOUGHT SLIGHTLY USED WITH 38000 MILES ON IT AND JUST AFTER THE EMISSIONS WARRANTY OF 80000 MILES RAN OUT THE DIESEL PARTICULATE FILTER FAILED ON THE CAR WITH UNDER 88000 MILES ON THE CAR AND IT'S A $2400.00 REPAIR. I FILED A COMPLAINT WITH VWOA AND AFTER INVESTIGATING THEY PAID 100% PARTS AND LABOR ON THE REPAIRS. BUT 3 WEEKS LATER THE SAME PARTS FAIL AND ANOTHER CALL WAS MADE TO VWOA AND I TOLD THEM THE SAME PARTS FAILED THAT WERE JUST INSTALLED AND THEY REFUSE TO SUPPLY THE PARTS OR LABOR TO FIX THE CAR INSTEAD THEY ARE SENDING ME A LETTER THAT THEY REFUSE TO FIX A $2400.00 EMISSION PROBLEM AND I WILL HAVE TO FILE FOR A EMISSIONS WAVER FROM THE CT. DMV . SO MY 2010 VW CLEAN DIESEL WILL NOT PASS IT'S FIRST EMISSIONS TEST INSTEAD WITH THE DMV WAIVER I WILL LEGALLY SPEW SMOKE AND SOOT OUT THE TAILPIPE OF MY VW CLEAN DIESEL AND AFTER READING MANY VW TDI ENTHUSIAST FORUMS THERE ARE LOT AND LOTS OF OTHER PEOPLE WITH VW'S WITH THE SAME PROBLEM. SO THERE IS NOTHING CLEAN ABOUT VOLKSWAGEN'S CLEAN DIESEL STAY AWAY FROM BUYING ONE. *TR

I HAD A HPFP FAILURE ON MY JETTA WHILE I WAS DRIVING. THE CAR DIED AND WOULD NOT START. I GOT A P0087 CODE OFF THE ENGINE. I HAD THE FUEL TESTED AND IT WAS CLEAN. IT LOOKS LIKE IT'S GOING TO BE A HPFP FAILURE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS 2010 VW JETTA TDI OCCASIONALLY STALLS AT SPEEDS OF LESS THAN ~30 MPH AND SURGES VIOLENTLY WHEN STARTING FROM A STOP AND SLOWING TO A STOP. IN A SPAN OF 3 MONTHS THE VEHICLE HAS STALLED 5 TIMES, 3 TIMES WHILE BEGINNING TO MOVE FROM A STOP AND 2 TIMES WHILE TRAVELING AT A SPEEDS OF LESS THAN 30 MPH. THE SURGING HAPPENS FREQUENTLY BUT INCONSISTENTLY. THE VEHICLE HAS BEEN BROUGHT TO A VW DEALER/MECHANIC TO ADDRESS THESE ISSUES AND THE PROBLEM PERSISTS. THE LAST TIME IT WENT IN TO THE DEALER, THE MECHANIC REPLACED THE FLYWHEEL STATING THAT IT WAS THE REASON FOR THE SURGING, HOWEVER THE STALLING AND SURGING REMAIN A PROBLEM SINCE THE FLYWHEEL HAS BEEN REPLACED. THE VEHICLE HAS AN AUTOMATIC TRANSMISSION AND HAS NEVER BEEN FILLED WITH GASOLINE. *TR

SINCE THE VEHICLE WAS PURCHASED IT HAS HAD ROUGH ACCELERATION AND INTERMITTENT SURGING BUT JUST RECENTLY IT HAS EXHIBITED ROUGH AND NO STARTS ALONG WITH STALLS WHICH ALL SEEMS TO BE DUE TO AN ISSUE WITH THE ECU LOSING DIAGNOSTIC COMMUNICATION WITH THE VEHICLE. *TR

VIBRATION/ DRAGGING FELT WHEN RELEASING THE CLUTCH PEDAL ON MY 2010 VW JETTA TDI SPORT WAGON. CAR WAS TAKEN INTO LOCAL VW DEALER FOR SERVICE. CLUTCH ASSEMBLY, FLYWHEEL, CLUTCH, PRESSURE PLATE AND RELEASE BEARING REPLACED DUE TO EXCESSIVE PLAY IN FLYWHEEL AND HOTSPOTS ON THE FLYWHEEL ALONG WITH BROKEN SPRINGS. NOW AT 31184 MILES AND 10,344 MILES ON THE NEW CLUTCH, ETC. I AM HAVING THE SAME ISSUE LOCAL VW DEALER SAID THERE IS NOTHING WRONG AND IT IS A WEAR AND TEAR ITEM AND NOT COVERED UNDER THE WARRANTY. MANUAL TRANSMISSIONS SHOULD LAST UNTIL 80,000-100,000 MILES PLUS. I HAVE NEVER HAD THIS MANY PROBLEMS WITH A MANUAL TRANSMISSIONS IN MY 17 YEARS OF DRIVING THEM. THIS TRANSMISSION IS DEFECTIVE AND NEEDS TO BE LOOKED INTO. *TR

2010 JETTA TDI. WHILE DRIVING, HIGH PRESSURE FUEL PUMP FAILED CAUSING MAJOR ENGINE DAMAGE DUE TO METAL SHAVINGS IN FUEL SYSTEM. VOLKSWAGEN USED THE CONTAMINATED FUEL EXCUSE BUT COVERED THE NEAR $5000 REPAIR BILL. *TR

WHILE ON VACATION AND BACKING UP IN THE HOTEL PARKING LOT, BRAKING, THEN PUTTING IT IN DRIVE, THE CAR WOULD STALL OUT; IT HAPPENED 3 TIMES IN ONE DAY. LUCKILY, I WAS ONLY IN A PARKING LOT WHILE IT STALLED OUT INSTEAD OF IN TRAFFIC, WHICH COULD HAVE BEEN A BIG HAZARD. WENT TO THE DEALER, AND THEY DIDN'T KNOW WHAT IS WRONG. *TR

I WAS DRIVING ON THE INTERSTATE (I77SOUTHBOUND) AND ALL OF A SUDDEN THE VEHICLE IN FRONT OF ME STARTED SLAMMING ON THEIR BRAKES. INSTANTLY I HIT MY BRAKES AND STOPPED SAFELY WITHOUT HITTING THAT VEHICLE. LITERALLY 2 OR 3 SECONDS LATER, A CAR REAR ENDS ME AT SPEED OF APPROXIMATELY 65-70 MPH WHILE I WAS STOPPED. AFTER THAT CAR HIT ME AT THAT RATE OF SPEED, IT CAUSED ME TO COLLIDE INTO THE CAR IN FRONT OF ME. I DIDN'T HAVE A SINGLE ONE OF MY AIRBAGS DEPLOY AT ALL. I WOULD LIKE TO FILE A LAWSUIT AGAINST VOLKSWAGEN BECAUSE OF THIS REASON. *TR

I STOPPED AT A LIGHT AFTER EXITING THE INTERSTATE AND THE VEHICLE STALLED....I WAS ALMOST REAR ENDED. *TR

ROUTINE FUEL FILTER REPLACEMENT REVEALED METAL FLAKES IN THE FUEL FILTER INDICATIVE OF FUEL PUMP FAILURE WHICH COULD LEAD TO ENGINE FAILURE AT SPEED. VEHICLE: 2010 JETTA TDI SPORTWAGON (DIESEL). *TR

VEHICLE FAILED AFTER IT WAS DRIVEN 200 MILES POST FILL-UP. THE CAR WAS FILLED WITH DIESEL FUEL IN THE MORNING PRIOR TO COMMUTING INTO ST. PETERSBURG AND BACK TO ST. CLOUD, FL, 206 MILES ROUND TRIP. WE WENT OUT TO START THE CAR AGAIN AND IT WOULD NOT START, AND SAID SERVICE NOW. MY WIFE, WHO DROVE THE VEHICLE DURING THE DAY REPORTED NO POWER LOSSES OR IRREGULAR BEHAVIOR WHILE SHE WAS DRIVING THE VEHICLE. VEHICLE WAS TOWED TO DAVID MAUS VW WHERE THE TECH FOUND METAL SHAVINGS IN THE FUEL FILTER AND DIAGNOSED AS HIGH PRESSURE FUEL PUMP FAILURE DUE TO CONTAMINATED FUEL. WE HAVE RECEIPT FROM FILL UP IN THE MORNING SHOWING DIESEL FUEL PURCHASE. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STARTED THE VEHICLE AND THE INSTRUMENT PANEL DISPLAYED AN ERROR MESSAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THE MAIN COMPUTER CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

2010 VOLKSWAGEN SPORTWAGEN TDI. CAR SUFFERED DOZENS OF LOSS OF POWER INCIDENTS, SEVERAL LEFT THE CAR WITHOUT POWER AT FREEWAY SPEEDS. REPEAT VISIT TO DEALER DID NOT RESOLVE PROBLEM, DEALER WAS AGGRESSIVE THAT I WAS MIS-FUELING THE CAR WITH GASOLINE INSTEAD OF DIESEL, WHICH NEVER HAPPENED ONCE (I HAVE FULL RECEIPTS FOR ENTIRE VEHICLE OWNERSHIP). LATEST INCIDENT LEFT ME WITHOUT POWER OR EFFECTIVE STEERING ON I-5 BRIDGE BETWEEN OREGON AND WASHINGTON, NEARLY CAUSING AN ACCIDENT. DEALER AND VW WOULD NOT ANSWER ANY QUESTIONS, AND CLAIMED IF THEY COULD NOT REPRODUCE THE ISSUE, I WAS ON MY OWN. I SUSPECT THE HIGH PRESSURE FUEL PUMP HAD AN INTERNAL DEFECT, THAT DIDN'T LEAD TO COMPLETE FAILURE/DESTRUCTION, BUT WOULD INTERMITTENTLY THROW ERRORS CAUSING THE CAR TO STALL OR LOSE POWER. *TR

VW JETTA SPORTSWAGEN TDI. SAME INCIDENT AS COMPLAINT 10508928 AND APPARENTLY MANY OTHERS. THE FUEL PUMP "EXPLODED" (DEALER'S WORD) SENDING METAL SHRAPNEL THROUGH THE WHOLE FUEL SYSTEM. GLOW PLUG LIGHT CAME ON FIRST. CAR DIED WHILE DRIVING ON HIGHWAY. VW FIXED FOR FREE, AND PRETENDED THAT THIS WAS GENEROUS, WHEN IN FACT IT APPEARS THERE SHOULD BE A RECALL? *TR

PULLED ON TO HIGHWAY AND VEHICLE SUDDENLY STALLED IN MIDDLE OF INTERSECTION. ENGINE WENT TO IDLE. NO THROTTLE RESPONSE. AFTER SEVERAL PEDAL PRESSES IT TOOK OFF. *TR

ONE OF THE REAR COIL SPRINGS BROKE WHILE DRIVING. *TR

LAST YEAR, ENGINE LIGHT CAME ON EVEN THOUGH THE CAR WAS DRIVING FINE. I TOOK IT TO DEALER AND SAID PROBLEM WAS DUE TO DEFECT IN EXHAUST FLAP. HE ASKED ME TO PAY $770.00. LUCKILY, THERE WAS RECALL ON THE SAME A MONTH LATER. DEALER FIXED IT, BUT ENGINE LIGHT STILL IS ON. HE TOLD ME THAT ONE OF OXYGEN SENSOR IS FAULTY NOW CAUSED BY EXHAUST FLAP PROBLEM AND SAID IT IS NOT COVERED BY RECALL AND ASKED TO PAY $550.00. VW REFUSED TO CORRECT THE PROBLEM. NOW, I CAN'T EVEN INSPECT THE CAR. PRESENT PROBLEM IS CAUSED BY ANOTHER RECALLED DEFECTIVE PROBLEM. *TR

DRIVING AT 40 MILES PER HOUR, AS I ACCELERATED TO PASS ON THE LEFT, THE CAR WENT INTO LIMP MODE AND ACCELERATED IN SLOW MOTION, IT TOOK ABOUT 1/2 MILE TO GET UP TO 45 MPH. THEN I NOTICED THE DASHBOARD LIGHT CAME ON WHILE I WAS STILL DRIVING, NOW ATTEMPTING TO GET ON TO THE INTERSTATE. ACCELERATING AT ABNORMALLY SLOW SPEEDS, IT TOOK ABOUT A MILE TO GET UP TO 60. I THEN DETERMINED FROM THE MANUAL THAT THE LIGHT WAS A "GLOW PLUG" LIGHT. I CALLED THE DEALER AND THEY INFORMED ME I COULD CONTINUE DRIVING THE CAR, BUT I SHOULD BRING IT TO THEM RIGHT AWAY. THE CAR DROVE FOR APPROXIMATELY 6 MILES, AT WHICH TIME THE RED BATTERY LIGHT CAME ON, AND THE CAR COMPLETELY DIED. I HAD TO CROSS TWO LANES OF TRAVEL IN ORDER TO GET TO THE SHOULDER OF THE ROAD. BY THE TIME THE TOW TRUCK CAME, MY LOCAL DEALER WAS CLOSED, AND I WAS FORCED TO CALL A LOCAL REPAIR SHOP OWNER THAT WORKS ON NOTHING BUT VWS AND AUDI'S. (THIS SHOP IS TRUSTED, AND HAS WORKED ON MY VEHICLES FOR 8+ YEARS). HE DIAGNOSED IT AS FUEL PUMP PROBLEM, AND CONFIRMED THAT IT WAS ONLY DIESEL IN THE TANK. I CONTACTED VW USA, WHO WANTED TO TAKE NO ACTION AND STATED THAT THERE WAS NO RESTITUTION, NOR WOULD THEY TAKE ANY ACTION UNLESS INSPECTED AND DIAGNOSED BY A DEALER. SADLY, VW OBVIOUSLY IS AWARE THEY HAVE A RECURRING PROBLEM, AND THIS PUMP SEEMS TO BE EITHER ON BACK-ORDER OR HOARDED BY THE DEALERS, THUS MADE UNAVAILABLE. AT THE CURRENT TIME, MY LOCAL REPAIR SHOP IS WORKING DILIGENTLY TO FIND A PUMP SOMEWHERE IN NORTH AMERICA. *TR

THE CAR WAS FUELED UP WITH DIESEL FUEL DURING A ROAD TRIP. AFTER DRIVING FOR SEVERAL HOURS AFTER THE REFUEL ON THE HIGHWAY IN THE EVENING, THE GLOW PLUG SENSOR FLASHED, FOLLOWED BY A SUDDEN LOSS OF POWER. THE CAR WAS PULLED OVER TO THE SHOULDER AND UNABLE TO BE RE-STARTED. THE CAR WAS THEN TOWED TO THE CLOSEST VW DEALER. THE DEALER DETERMINED THAT THE FUEL PUMP FAILED, CAUSING METAL FRAGMENTS TO BE SENT THROUGHOUT THE FUEL SYSTEM. VW DEALER WILL NOT WARRANTY THE HPFP FAILURE. *TR

DURING A NORMAL FUEL FILTER REPLACEMENT I NOTICED METAL SHAVINGS IN THE FUEL FILTER. HAVING BEEN AWARE OF THE FAILURE RATE OF THE HP PUMP ON THE TDI'S I TOOK IT TO MY LOCAL VW DEALER THE NEXT DAY. THE SERVICE MANGER ASSISTED ME PERSONALLY. THE TECHNICIAN REMOVED THE FUEL FILTER AND IN THE BOTTOM OF THE FUEL FILTER THERE WERE SHAVINGS PRESENT. HE THEN REMOVED TANK FUEL PUMP AND THERE WAS NO EVIDENCE OF WATER NOR GAS FOUND IN THE DIESEL TANK. THE DEALERSHIP CALLED VOA'S TECH LINE AND WITHIN A HALF AN HOUR I WAS GIVEN A FREE LOANER CAR. MOST MAJOR PARTS WERE REPLACED IN THE FUEL SYSTEM INCLUDING THE HPP, THE REGULAR FUEL PUMP, ALL FOUR INJECTORS AND ALL OF THE FUEL LINES IN THE FUEL SYSTEM. THE DIESEL IN THE TANK WAS DRAINED THE TANK WAS FLUSHED OUT AND REFILLED WITH FRESH DIESEL AS WELL AS ALL OF THE FUEL FILTERS WERE REPLACED. THE CAR WAS RETURNED TO ME ON THE 30TH OF APRIL 2013 WITH A FULL TANK OF DIESEL AND COMPLETELY DETAILED. THE CAR SEEMS TO BE RUNNING JUST FINE BUT THEN AGAIN IT WAS RUNNING JUST FINE WHEN I DISCOVERED THE PROBLEM. *TR

WHILE IN DRIVE ON THE HIGHWAY AT 70 MPH, DSG TRANSMISSION SLIPPED INTO NEUTRAL, WHERE IT BECAME LOCKED. ESP ICON ON DASH ILLUMINATED. I HAD TO COAST TO THE SIDE OF THE ROAD IN HEAVY TRAFFIC. AFTER COMING TO A STOP I PUT THE VEHICLE INTO PARK. I WAS THEN UNABLE TO REMOVE THE VEHICLE FROM PARK BECAUSE THE SHIFTER BECAME LOCKED. I TURNED THE VEHICLE OFF, AND RESTARTED IT, AND THAT SEEMED TO FIX IT; AS I WAS THEN ABLE TO SHIFT INTO DRIVE. DURING THIS, I HAD MY 10 MONTH OLD AND 4 YR OLD IN THE CAR WITH ME...A SCARY AND UNSAFE SITUATION WITH HEAVY AND FAST MOVING TRAFFIC, WHILE LEFT STUCK REVVING IN NEUTRAL WITH NO POWER AVAILABLE TO MOVE ME OUT OF HARMS WAY. JUST GLAD I WAS ABLE TO MANEUVER MY VEHICLE OVER TO SAFETY. SIMILAR SITUATION HAPPENED AFTER REFUELING THAT SAME DAY. STARTED CAR, SHIFTED TO DRIVE, ESP ICON CAME ON, TRANSMISSION WAS STUCK AND REVVING IN NEUTRAL, EVEN THOUGH I WAS IN DRIVE. SHIFTED INTO PARK, WHERE IT AGAIN BECAME LOCKED AND UNABLE TO SHIFT. TURNED VEHICLE OFF AND BACK ON, AND WAS OK. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACTED STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE SHIFTING FROM DRIVE TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE DOOR LOCKS ON THE REAR PASSENGER DOOR FAILED. THE VEHICLE WAS NOT INSPECTED AT DEALER OR REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 44,000.

ENGINE STALLED AND SHUT OFF WHILE I WAS AT A 4-WAY STOP SIGN. CAR WAS TOWED TO VW SPECIALIST CENTER AND WAS DETERMINED THAT TDI FUEL PUMP AND INJECTOR SYSTEM HAD FAILED. VW SPECIALIST DETERMINED THAT THIS IS A COMMON EVENT WITH TDI FUEL SYSTEMS. FRESH DIESEL FUEL WAS FUELED IN MY VW AND DROVE FOR 6 MILES TO WHEN ENGINE STALLED OCCURRED. VW SPECIALIST INVESTIGATED AND DETERMINED THERE WAS NO CROSS CONTAMINATION OF DIESEL FUEL, WITH WATER OR GASOLINE. DIESEL FUEL WAS 100% DIESEL IN FUEL SYSTEM. *TR

2010 VW JETTA TDI'S CHECK ENGINE AND GLOW PLUG LIGHTS WENT ON. VEHICLE ERROR CODE READ P0087. VEHICLE ENTERED "LIMP MODE" AND TURBO STOPPED FUNCTIONING. TOWED VEHICLE TO VW DEALERSHIP FOR DIAGNOSIS SUSPECTING IMMINENT HPFP FAILURE AT MY COST. PAID THE DEALERSHIP $100 TO DIAGNOSE THE VEHICLE. DEALER DETERMINED IT WAS A SECONDARY FUEL PUMP ISSUE, REPAIRED THE PUMP, AND CLEARED THE CODE, WHICH COST ME APPROXIMATELY $760. WITHIN 2 HOURS OF PICKING UP MY VEHICLE, THE CHECK ENGINE AND GLOW PLUG LIGHTS WENT BACK ON, VEHICLE ENTERED "LIMP MODE" AND THEN COMPLETED STALLED. THE VEHICLE WOULD NOT RE-START. VEHICLE WAS TOWED BACK TO VW DEALERSHIP, THIS TIME AT THEIR COST. DEALER PROVIDED ME WITH A RENTAL CAR, AT THEIR COST. ONE DAY LATER, DEALER DIAGNOSED ISSUE AS A CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE (HPFP). DUE TO THE DISINTEGRATION OF THE HPFP, SHARDS OF METAL ENTERED THE ENGINE AND FUEL SYSTEM. THE DEALER INFORMED ME THAT A LARGE PORTION OF THE VEHICLE'S FUEL SYSTEM WOULD NEED TO BE REPLACED AS A RESULT OF THIS HPFP FAILURE. WHILE THE VEHICLE IS NOT UNDER WARRANTY ANY LONGER, VW CHOSE TO COVER THE REPAIR (PERHAPS IT IS DUE TO FACT THAT I BROUGHT THE VEHICLE IN AND MADE THEM AWARE OF MY SUSPICIONS, YET THEY CHOSE TO SLOUGH OFF MY DIAGNOSIS). FROM THE NUMBER OF COMPLAINTS THAT I HAVE READ ABOUT THIS SAME ISSUE OCCURRING TO COUNTLESS OTHERS, VW IS CLEARLY AWARE OF THE ISSUE, AND SHOULD MOST CERTAINLY RECALL THIS VEHICLE FOR THIS ISSUE. *TR

ON FOUR SEPARATE OCCASIONS WE HAVE HIT POT HOLES IN THE ROAD AT MODERATE SPEED RESULTING IN AN ALUMINUM, WHEEL INCURRING SUBSTANTIAL BENDING AND GOING OUT OF ROUND. WHEN THIS HAPPENS THE WHEEL GOES OUT OF BALANCE AND THE CAR LOOSES STABILITY ON THE HIGHWAY. BOTH MY WIFE AND I HAVE EACH BEEN DRIVING FOR MORE THAT 40 YEARS AND WE HAVE NEVER EXPERIENCED THIS DEGREE OF FRAGILITY IN THE WHEELS OF ANY OF OUR PRIOR VEHICLES. THE WHEEL DESIGN IS OF SOFT ALUMINUM AND THE STRUCTURE IS CANTELEVERED OVER THE BRAKE DISC GIVING IT VERY LITTLE CENTRAL SUPPORT TO RESIST BENDING WHEN CONFRONTED WITH ORDINARY ROAD DEFORMITIES. WE HAVE KEPT THE LAST TWO WHEELS THAT WERE DAMAGED IN THIS MANNER AND WE WOULD BE HAPPY TO MAKE THEM AVAILABLE FOR INSPECTION. THE FIRST TWO WERE KEPT BY THE DEALER AT THE TIME OF REPLACEMENT. *TR

2010 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO VEHICLE HORN GOING OUT. *SMD

WE BOUGHT OUR 2010 VOLKSWAGEN JETTA AT JEREMY FRANKLIN IN KANSAS CITY AS OF DECEMBER 2012 WITH APPROXIMATELY 33000 MILES. IN FEBRUARY OF 2013 WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE CAR SUDDENLY SHUTS DOWN WITH NO WARNING. WE TOWED THE CAR TO A LOT AND THE CAR SAT FOR A FEW DAYS AND THEN STARTED AGAIN. WE THEN DROVE THE CAR WITHOUT INCIDENT FOR ANOTHER WEEK, THEN WHILE ON THE HIGHWAY THE CAR SUDDENLY SHUTS DOWN AGAIN. THE CAR AGAIN SAT FOR A COUPLE OF DAYS AND THEN STARTED AGAIN. WE TOOK OUR CAR BACK TO THE DEALERSHIP AND WAS TOLD THEY COULDNT FIND THE SOURCE OF THE ISSUES AND WE WERE INSTRUCTED TO TAKE THE CAR HOME. WE DID AND FOUND OURSELVES AGAIN STRANDED AT A GROCERY STORE PARKING LOT THIS TIME. WE FINALLY TOWED THE CAR BACK TO THE DEALERSHIP WHERE WE PURCHASED THE CAR AND THEY HELD THE CAR FOR TWO AND HALF WEEKS AND AGAIN COULD NOT FIND THE SOURCE OF THE ISSUE. NO ISSUES WERE SHOWING UP ON THEIR COMPUTERIZED DIAGNOSTIC SYSTEM. THE DEALERSHIP FINALLY TOWED THE CAR TO VOLKSWAGEN, WHERE THEY FOUND THE FUEL PUMP AND CRANK WERE BAD ON THE CAR. *TR

BOTH PASSENGER AND DRIVER'S SIDE REAR SEAT BELT PLASTIC COVER CRACKED COMPLETELY THROUGH. *TR

MY WIFE WAS DRIVING HER 2010 VW JETTA S/W TDI DSG HOME FROM WORK AND SHE NOTICED THAT IT SEEMED TO BE RUNNING A LITTLE ROUGHER THEN USUAL (IN DECEMBER WHEN WE HAD THE 40K SERVICE DONE WE WERE TOLD THAT IT NEEDED A FUEL FILTER AND THAT WOULD SOLVE THE PROBLEM...IT DID FOR ABOUT A WEEK OR SO). WHEN SHE SLOWED DOWN FOR TRAFFIC THE RPM'S WOULD FLUCTUATE BETWEEN 500 RPMS AND 1400 RPMS AND NEARLY STALLING AT TIMES. FINALLY WHEN SHE GOT OFF THE EXIT RAMP NEAR HOME, THE JETTA STALLED AND A CHECK ENGINE LIGHT CAME ON. ONCE SHE WAS HOME I FOUND THAT IT WAS READING CODE P0263. THE JETTA WENT TO DEALER ON 3/13 AND WE GOT IT BACK ON 3/22. UNFORTUNATELY IT STALLED OUT ON MY WIFE ON 3/23 AFTER A SHORT TRIP ACROSS TOWN WHILE DROPPING MY SON OFF AT HIS FRIENDS HOUSE. SHE PRECEDED TO COME HOME AFTER DROPPING HIM OFF AS THE STALLING ISSUE OCCURRED WHILE MAKING A TURN AND SHE WAS NEARLY BROADSIDED BY A SUV! HAD THE VEHICLES COLLIDED, IT WOULD HAVE BEEN A DIRECT IMPACT TO MY WIFE AND SON'S SEATS! THE NEXT MORNING I TOOK THE JETTA OUT FOR A DRIVE TO SEE IF I COULD DUPLICATE THE PROBLEM AND BOY DID I EVER. THANKFULLY THE DEALER IS CLOSE BY AND I WAS ABLE TO GET THE CAR THERE BUT NOT WITHOUT ISSUES. IT STALLED OUT ON ME 4 TIMES IN THE 1.5 MILE TRIP. I TOO WAS NEARLY HIT BY AN ON COMING CAR WHILE MAKING A TURN. NOT TO MENTION IT STALLED WHILE TRYING TO MERGE ONTO THE HIGHWAY GETTING TO THE DEALERSHIP. DURING THE FIRST VISIT FOR THE STALLING PROBLEM, VW HAD THE DEALER DRAIN MY FULL TANK OF DIESEL AS T

THE VEHICLE HAD DRIVEN FINE ALL DAY WHEN ALL OF A SUDDEN WHEN I PULLED UP TO A STOP SIGN, THE CAR DIED LIKE IT WAS RUNNING OUT OF GAS. I WAS IN THE MIDDLE OF A THE ROAD AT THE STOP SIGN, THE CAR MANAGED TO START AGAIN AND DRIVE ANOTHER COUPLE HUNDRED FEET TO GET IT OFF TO THE SIDE OF THE ROAD. LUCKILY I MADE IT JUST PAST A SET OF RAIL ROAD TRACKS. THE CAR DID NOT START AGAIN AND HAD TO BE TOWED. THE VEHICLE HAD ITS ENTIRE FUEL INJECTION PUMP SYSTEM REPLACED ALONG WITH THE SENSORS. MECHANICS HAVE TOLD ME THAT THE PUMPS SHOULD LAST THE LIFE OF THE ENGINE. *TR

BOUGHT TDI FROM ED MARTIN HONDA IN INDIANAPOLIS. DROVE THE CAR HOME. 30 MINUTES LATER, CAR WOULD NOT START. STARTER WOULD CRANK, BUT ENGINE WOULD NOT FIRE. STARTED THE NEXT MORNING WITH NO ISSUES. DROVE TO INDIANAPOLIS, ABOUT 40 MILES. 2 HOURS LATER I WENT TO LEAVE, CAR WOULD NOT START. AFTER 40 MINUTES OF CRANKING OFF AND ON, IT FINALLY STARTED. DROVE STRAIGHT HOME. 3RD TIME DROVE TO WALMART, 3 MILE TRIP. CAR TOOK 20 MINUTES TO START. *TR

MY ENGINE STALLED UNEXPECTEDLY. I WAS ABLE TO START THE ENGINE AGAIN BUT THERE HAS BEEN FREQUENT HESITATION WHEN FINDING GEARS. *TR

2010 VW JETTA 2.0 TDI CUP EDITION: ENTERING TRAFFIC IN FIRST GEAR, AT ABOUT 4000-4200 RPM, CAR HAD A COMPLETE LOSS OF POWER. ENGINE DID NOT DIE. I PUSHED IN CLUTCH AND POWER RETURNED. THIS HAS OCCURRED MONTHLY WITH NO CONSISTENCY SINCE I PURCHASED THE CAR IN JULY 2010. OCCURS WITH A WARM ENGINE. COLD ENGINE. VARIOUS LEVELS OF FUEL, AND VARIOUS CLIMATE CONDITIONS. IT HAS BEEN TAKEN TO O'BRIEN VOLKSWAGEN, A CERTIFIED REPAIR FACILITY, EVERY 3-6 MONTHS TO HAVE THE ISSUE RESOLVED. DEALERSHIP CAN NOT REPLICATE THE ISSUE AND AS A RESULT HAS NOT SOLVED THE PROBLEM. PROBLEM HAS BEEN WITNESSED BY THREE DIFFERENT PASSENGERS. A SECONDARY STALLING ISSUE OCCURS BETWEEN 1200-1800 WITH LIGHT GAS PEDDLE PRESSURE. IN THIS CASE, THE CAR HAS A SMALL PAUSE OR DECREASE IN POWER. DOWN SHIFTING AND ACCELERATING ELIMINATES THE PROBLEM. *TR

IDIOT LIGHTS CAME ON, KNOCKING SOUNDS FROM ENGINE, AND CAR STALLED. HAD CAR TOWED TO DEALER. DEALER BASICALLY REPLACED ENTIRE FUEL SYSTEM. APPEARS THAT FUEL PUMP DISINTEGRATED AND SENT METAL CHIPS INTO INJECTORS. CAR SERVICED AT PACIFIC VOLKSWAGEN, HAWTHORNE CALIFORNIA. INVOICE NO. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HE ATTEMPTED TO START THE IGNITION IN COLD WEATHER BUT THE ENGINE FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ENGINE FROZE AS A RESULT OF ICE ACCUMULATION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 26,195. UPDATED 5/7/13 *CN THE CONSUMER STATED THE SAFETY CONCERN WAS THE POSSIBILITY OF ICE BREAKING FREE CAUSING THE ENGINE TO SEIZE. *JS

FAILURE OF HIGH PRESSURE FUEL PUMP. THIS IS A KNOWN WEAK POINT WITH THE VW DIESEL JETTA PRODUCED IN 2009 AND 2010. THEY HAVE MODIFIED THE PUMP THREE TIMES. I WAS TRAVELING ALONG US HIGHWAY 41 IN TAMPA FLORIDA AND THE PUMP FAILED CAUSING ME TO DIE OUT RIGHT ON THE HIGHWAY AROUND 4:00PM. *TR

WHILE DRIVING MY JETTA (DIESEL), THE ENGINE HAS STALLED ON MULTIPLE OCCASIONS. THE FIRST TIME IT HAD STALLED, MY JETTA WAS ONLY 1 MONTH OLD AND I TOOK IT BACK TO THE DEALER. THE DEALER FOUND NOTHING WRONG AND STATED THAT HE HAD NEVER HEARD OF THIS ISSUE OCCURRING. THE JETTA STALLED AGAIN OVER THE SUBSEQUENT 12 MONTHS OF OWNING IT AND I ONCE AGAIN TOOK IT TO LEE VOLKSWAGEN DEALERSHIP IN FORT WALTON BEACH. THE MAINTENANCE MANAGER STATED NOTHING WRONG. THE JETTA STALLED A 3RD TIME JUST RECENTLY WHILE I WAS MAKING A RIGHT HAND TURN. I HAD CHILDREN IN THE CAR AND I WAS VERY CONCERNED WITH THEIR SAFETY. IN ADDITION TO THE STALLING ISSUE, MY JETTA (OVER THE FIRST 2 YEARS OF OWNING THE CAR) HAS HAD A NEW BATTERY, NEW COMPRESSOR AND NEW INTERIOR LIGHTING MECHANISM INSTALLED. I AM VERY DISGRUNTLED WITH THE REPEATED SAFETY ISSUES ON THIS VEHICLE. THE STALLING MAKES ME UNCERTAIN OF MY SAFETY OR MY CHILDREN'S SAFETY WHILE DRIVING THIS VEHICLE. IT SHOULD BE RECALLED AND MONEY REFUNDED TO THE INDIVIDUALS WHO HAVE PURCHASED THIS MODEL. *TR

CAR STALLED OUT AT THE TRAFFIC STOP LIGHT. ALL ATTEMPTS TO RESTART FAILED. CAR WAS THEN TOWED TO THE NEAREST GARAGE. SUBSQUENT TESTED AND DIAGNOSED BY MECHANICS SHOWED FUEL SYSTEM FAILED TO PRESSURIZED. THE MECHANICS SUSPECTED IT MIGHT BE DUE TO FUEL CONTAMINATION. CHECKED RECEIPT TO VERIFY THAT THE PREVIOUS FILL UP (AT THE SHELL STATION) WAS INDEED DIESEL. CALLED THE STATION TO INFORM OF INCIDENT, AND TO INQUIRE IF ANYONE ELSE INFORMED OF SIMILAR INCIDENT; NONE, WAS THE REPLY FROM THE GAS STATION MANAGER. CURRENTLY, THE CAR IS INOPERABLE, AND THE VW DEALER SERVICE STATION RECOMMEND REPLACING INJECTORS, AND ALL THE FUEL PUMPS. *TR

MY WIFE WAS TRYING TO MERGE ONTO A BUSY HIGHWAY AND THE MOTOR DIED. SHE WAS ABLE TO COAST TO THE BREAKDOWN LANE. I FEEL THIS COULD HAVE BEEN A DEADLY HAD IT HAPPENED IN FRONT OF A LOADED GASOLINE TANKER TRUCK OR SOMEPLACE WHERE THERE WAS NO BREAKDOWN LANE OR IN THE HIGH SPEED LANE. THIS SHOULD BE A SAFETY RECALL THAT VW SHOULD TAKE SERIOUSLY. *TR

CAR FAILED TO START WAS TOWED TO HALLMARK VW WHO INFORMED US THAT IT WAS A HPFP FAILURE. RESEARCH SUGGESTS THIS IS AN ONGOING ISSUE AS NHTSA DOES HAVE AN INVESTIGATION INTO THIS ISSUE. AWAITING FUEL SAMPLE FROM ANALYSIS BUT HAVE RECEIPT FROM FUEL IN VEHICLE STATING "DIESEL FUEL". *TR

2010 VW JETTA TDI COMMON RAIL ENGINE STALLED WHILE CRUISING AT HIGHWAY SPEED SOUTHBOUND ON I-390 BETWEEN GENESEO AND ROCHESTER, NY. WHEN TWO ATTEMPTS TO RESTART CAR AS NORMAL FAILED, IT WAS TOWED TO DEALER AND REPAIRED BY REPLACING FUEL INJECTORS IN CYLINDERS 2 & 3 ACCORDING TO INJECTOR FAULT CODE THAT WAS GENERATED. VEHICLE WAS RETURNED TO ME, THEN EXHIBITED SAME SYSTEMS AGAIN. TOWED BACK TO DEALER WHEREUPON DISCUSSION WITH VW TECH LINE HAD DEALER REPLACE TURBO INTERCOOLER, POSSIBLY DUE TO EXTREME CONDENSATION AND ICE BUILD UP IN THE INTERCOOLER REFERENCED BY VW TSB # 21 12 01/2025464 FROZEN AIR CHARGE COOLER. AFTER INTERCOOLER REPLACEMENT, DEALER NOTIFIED ME THAT THE CAR IS STILL EXHIBITING THE SAME SYMPTOMS. DISCUSSIONS WITH VW TECH LINE RESULTED IN NOTIFICATION TO ME THAT THE ENGINE WIRING HARNESS SEEMS TO BE THE PROBLEM AND ADVISES REPLACEMENT OF THAT FOR $988 INCLUDING PARTS AND LABOR. HYDROLOCK AND CATASTROPHIC ENGINE DAMAGE DUE TO EXCESSIVE CONDENSATION FROM EMISSIONS SYSTEM DESIGN SEEMS TO BE THE MORE LOGICAL EXPLANATION, ESPECIALLY WITH THE 112 AND 234 PAGES RESPECTIVELY OF POSTS OF PEOPLE WITH THE SAME COMPLAINTS ON THESE WELL KNOWN FORUMS: HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5574701-TDI-INTERCOOLER-ISSUE-DESIGN-FLAW&P=75723976&VIEWFULL=1#POST75723976 HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=302863. *TR

ESP ERROR. CAR WOULD NOT START. CONDENSATION IN CHARGE AIR INTAKE SYSTEM CAUSED FAILURE IN ESP SYSTEM AND AIR INTAKE. *TR

WHEN AN ENGINE STALL OCCURS, THIS CAR REQUIRES A FULL RESET BEFORE A RESTART CAN BE PERFORMED. THIS IS VERY DANGEROUS WHEN SAID RESET HAPPENS WHILE THE CAR IS MOVING. MEANING ' A FULL RESET MEANS THE IGNITION KEY MUST FIRST BE FULLY TURNED OFF. WHEN THE CAR IS IN MOTION AND THE KEY IS FULLY TURNED OFF, AT THAT TIME THE LOCKING GEAR IN THE IGNITION SWITCH ENGAGES AND LOCKS THE STEERING WHEEL... WHILE THE CAR IS IN MOTION!!! THIS IS A COMMON OCCURRENCE IN THE MANUAL SHIFT TRANSMISSION MODELS. *TR

VW JETTA TDI PURCHASED IN DECEMBER 2009 IN SAVANNAH, GA. THE REAR PASSENGER DOOR HAS HAD INTERMITTENT PROBLEMS WITH THE WINDOW BUMPING OFF THE TOP WHEN WE ATTEMPT TO CLOSE IT. IT THEN RETRACTS TO FULLY OPEN. THE MAIN PROBLEM CURRENTLY IS THE DOOR LOCK ON THE SAME DOOR. IT WILL NOT LOCK UNDER ANY TYPE OF ATTEMPT. I HAVE TRIED THE FOB, THE INTERIOR DOOR LOCK ON THE DRIVER DOOR, AND THE LOCK ON THE DOOR ITSELF. I TOOK IT TO THE DEALER WHO DETERMINED THAT I NEED A NEW LOCK ASSEMBLY AT THE COST OF $600. THEY LATER OFFERED A REDUCED PRICE OF $491. FORTUNATELY, I PURCHASED A WARRANTY WHEN I BOUGHT THE CAR AND I ONLY WILL BE CHARGED THE $100 DEDUCTIBLE. THANK GOODNESS. THE CAR HAS 60,000 MILES ON IT AND IT SEEMS A SHAME THAT THE CAR IS NOT SAFE AT THAT MINIMAL AMOUNT OF MILES. *TR

WHILE DRIVING AT 25 MPH NEAR MY HOME GLOW PLUG WARNING LIGHT CAME ON. STOPPED CAR. THEN RESTARTED AND GLOW PLUG LIGHT STAYED ON. SHORTLY THEREAFTER CHECK ENGINE LIGHT CAME ON. I DROVE THE SHORT DISTANCE HOME AND NOTICED SEVERE LOSS OF POWER. DID NOT DRIVE THE VEHICLE AGAIN AND AT FIRST OPPORTUNITY HAD VEHICLE TOWED TO LOCAL DEALERSHIP. ACCORDING TO DEALER VEHICLE SUFFERED A CATASTROPHIC FAILURE OF FUEL SYSTEM AND NEEDS TO BE COMPLETELY REPLACED; THIS INCLUDES BUT NOT LIMITED TO FUEL RAIL, HIGH PRESSURE FUEL PUMP, ALL PIPES AND HOSES, SUBSIDIARY FUEL PUMPS, AND HIGH PRESSURE CLEANING OF FUEL TANK. VOLKSWAGEN HAS ACCEPTED RESPONSIBILITY UNDER LIMITED POWERTRAIN WARRANTY. *TR

I WAS TRAVELING UP A MOUNTAIN ROAD WHEN MY CAR DECIDED TO TURN OFF. I HAD TO COAST ACROSS INCOMING TRAFFIC TO THE TURNOUT. I WAITED HERE UNTIL I WAS ABLE TO GET MY CAR STARTED AND WAS ABLE TO DRIVE HOME. I MADE AN APPOINTMENT FOR THE FOLLOWING DAY TO HAVE IT CHECKED OUT. I WAS TOLD IT WAS THE ENGINE SPEED SENSOR. THE EPC AND ENGINE LIGHT WERE GOING ON INTERMITTENTLY. THERE WAS NO REASON THAT MY CAR SHOULD HAVE THESE PROBLEMS NOT COVERED BY WARRANTY WHEN IT IS ONLY ABOUT 2 YEARS OLD WITH LESS THAN 60,000 MILES ON IT. *TR

VEHICLE SEAT BELTS FAIL TO RELEASE THEY ARE FULLY RETRACTED AND WILL NOT RELEASE TO ALLOW SOMEONE TO WEAR THEM. AFTER SOME RESEARCH ONLINE I FOUND THIS IS A FAIRLY COMMON OCCURRENCE, APPEARS TO BE DEFECTIVE ENGINEERING AS THEY WILL RETRACT PAST THE NORMAL STOP POINT AND ARE THEN UNABLE TO RELEASE. WE TOOK THE VEHICLE TO THE DEALER AND THEY WANTED $1,000 TO FIX TWO SEAT BELTS IN THE REAR SEAT, CENTER REAR SEAT AND PASSENGER SIDE REAR. AFTER SOME FURTHER RESEARCH ON TRYING TO FIX THEM MYSELF I FIND THEY HAVE AN EXPLOSIVE CHARGE WITHIN THE RETRACTOR AND ONE UNLUCKY INDIVIDUAL LOST PART OF HIS THUMB WHEN IT EXPLODED IN HIS HAND. THERE IS NO WARNING ABOUT THIS EXPLOSIVE DEVICE. IN SUMMARY THEY MANUFACTURE A DEFECTIVE SEAT BELT MECHANISM WITH AN EXPLOSIVE DEVISE WITHIN IT AND THEY WANT AN ARM AND A LEG TO FIX IT AND YOU RISK LOOSING A FINGER IF YOU TRY TO FIX IT SO PEOPLE ARE DRIVING AROUND WITHOUT OPERATIVE SEAT BELTS. *TR

ON FRIDAY JAN. 11, 2013, THE VEHICLE (2010 VW JETTA TDI) IN QUESTION WAS TRAVELING ON AN EXPRESSWAY AT A SPEED OF APPROXIMATELY 50 MPH WHEN SUDDENLY THE GLOW PLUG LIGHT AND CHECK ENGINE WARNINGS TURNED ON THE VEHICLE DISPLAY AND SHORTLY AFTERWARDS THE ENGINE STALLED. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD BUT NO ACCIDENT OCCURRED BECAUSE THERE WAS NO OTHER TRAFFIC AT THE TIME OF FAILURE. ATTEMPTS TO START THE ENGINE FAILED.VEHICLE HAD TO BE PUSHED TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO SERVICE LOCATION TO BE DIAGNOSED AND RESULTS WERE INDICATIVE THAT THE FUEL PUMP FAILED CATASTROPHICALLY RENDERING THE VEHICLE INOPERABLE. EXCESSIVE METAL SHARDS WERE EVIDENT ON THE FUEL FILTER. VEHICLE HAS NOT YET BEEN REPAIRED PENDING A RESPONSE FROM THE MANUFACTURER. SAME VEHICLE STALLED IN TRAFFIC AFTER BOUGHT NEW AT APPROXIMATELY 8000 MILES ON THE ODOMETER IN 2010 BUT ENGINE WAS ABLE TO BE RESTARTED. VOLKSWAGEN DEALERSHIP SERVICE DEPARTMENT PERFORMED DIAGNOSTIC FOR THE 1ST STALLING INCIDENT AND SAID THERE WAS NOTHING WRONG. NO SERVICE WAS PERFORMED TO CHECK FUEL SYSTEM AT THAT TIME. *TR