AFTER DRIVING FOR 5 MINUTES AND WITH NO WARNING WHATSOEVER THE GLOW PLUG LIGHT STARTED FLASHING AND THE CHECK ENGINE LIGHT CAME ON. I LOST 80% OF MY POWER. DROVE IT FOR 5 MORE MINUTES AND IT STOPPED AND WOULD NOT START. TOWED IT TO THE DEALER WHO TURNED THE IGNITION ON AND AFTER HEARING MY DESCRIPTION OF THE FAILURE SAID IT IS MOST LIKELY A FUEL DELIVERY SYSTEM PROBLEM. HE SEEMED TO KNOW WHAT WAS WRONG AND SAID THAT IF THE HPFP FAILED I PROBABLY HAD METAL THROUGHOUT THE SYSTEM WHICH WOULD BE A MAJOR REPAIR JOB. *TR
2010 Volkswagen Jetta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
I WAS DRIVING DOWN THE STREET WHEN DASH LIGHTS CAME ON...WITHIN MINUTES I LOST POWER AND EVENTUALLY MY CAR SHUT DOWN. MY HPFP WENT OUT AND HAS SENT SHARDS OF METAL THROUGHOUT THE SYSTEM. APPARENTLY TO THE GRAND TOTAL OF AT LEAST $7500 POSSIBLY MORE. I'VE BEEN READING AND SEE THIS IS AN IS WITH THE VW TDI MOTORS I DRIVE A 2010 VW JETTA TDI... AT THIS POINT THE FUEL SYSTEM NEEDS FLUSHED AND OR REPLACED I'M QUESTIONING THE CONDITION OF THE REST OF MY MOTOR IF METAL PIECES HAVE BEEN FLUSHED THROUGH IT. *TR
AFTER FOLDING DOWN THE BACKSEAT THE CENTER SEATBELT WILL NOT RELEASE AND DOES NOT FUNCTION. THIS IS A COMMON PROBLEM, YET VW HAS FAILED TO DO ANYTHING TO MAKE IT RIGHT. *TR
2010 JETTA SPORTWAGEN TDI. FAILED TO START. DEALERSHIP INDICATED PROBLEM WITH FUEL SYSTEM. TESTED DIESEL FUEL NO ISSUES. SUGGEST REPLACEMENT OF FUEL RETENTION VALVE, BUT UNCERTAIN IF THIS WILL SOLVE PROBLEM. MAY RELATE TO NHTSA ACTION NUMBER : EA11003. *TR
I BOUGHT MY 2010 JETTA USED IN JUNE 2013. A MONTH AFTER I PURCHASED IT, I NOTICED THE A/C WAS NOT WORKING. I RETURNED IT TO THE DEALER AND THEY CONFIRMED THAT THE A/C COMPRESSOR WASN'T WORKING. THEY INSTALLED A NEW ONE AND I DIDN'T HAVE A PROBLEM UNTIL 8/7/13. I WENT OUT TO START MY CAR AND NOTICED I HAD A LIGHT ON MY DASHBOARD. I GOT OUT OF THE CAR AND NOTICED MY RIGHT FRONT PASSENGER SIDE HEADLIGHT OUT. I WALKED AROUND AND NOTICED THE DRIVERS SIDE REAR TAIL LIGHT WAS ALSO OUT. I GOT HOME AND WHEN I SHUT THE CAR OFF AND TURNED IT BACK ON, THE LIGHT ON THE DASH WAS OUT, AND ALL MY EXTERIOR LIGHTS WERE WORKING. IT WAS AROUND THIS TIME I NOTICED A BURNING SMELL WHENEVER I EXITED THE CAR, BUT I COULDN'T' PINPOINT WHERE IT WAS COMING FROM. I DIDN'T HAVE ANOTHER ISSUE UNTIL 10/25/14 WHEN I WAS VISITING FRIENDS 30 MILES AWAY. I WENT TO LEAVE, AND WHEN I STARTED MY CAR I ONCE AGAIN HAD THE LIGHT ON THE DASH, SO I GOT OUT AND NOTICED THE SAME LIGHTS WERE ONCE AGAIN OUT. I HAD TO DRIVE ON THE HIGHWAY LIKE THIS, BUT THANKFULLY WHILE I WAS DRIVING THEY ALL CAME BACK ON. THE CAR WAS FINE UNTIL 12/14/13 WHEN I WENT OUT TO START MY CAR IN THE MORNING AND ONCE AGAIN THE SAME LIGHTS WERE OUT. THE LAST TIME I HAD AN ISSUE WITH THIS WAS 1/7/14, IN THE MIDDLE OF A BLIZZARD. I GOT OUT OF WORK AND STARTED MY CAR TO CLEAR SNOW OFF IT, AND EVERYTHING WAS FINE. IT WASN'T UNTIL I TURNED THE HEADLIGHTS ON THAT I NOTICED THE LIGHT ON THE DASH WAS ON INDICATING I HAD A LIGHT OUT SOMEWHERE. I GOT OUT AND
WE HAVE OWNED THIS 2010 JETTA SPORTWAGEN TDI SINCE BRAND NEW. TODAY 1/28/14 IS THE FOURTH TIME WE HAVE HAD TO REPLACE THE LOCK MECHANISM ON ONE OF THE DOORS. PART NUMBERS 3B4-839-016-AP (LEFT REAR), 3B1-837-016-CG (RIGHT FRONT) AND 3B4-839-015-AP (RIGHT REAR) HAVE ALL BEEN REPLACED AT LEAST ONCE. RIGHT REAR LATCH HAS BEEN REPLACED TWICE - ONLY ONCE UNDER WARRANTY. IN LOOKING ON NHTSA WEB SITE THERE ARE 8 OTHER REPORTS OF PROBLEMS WITH LATCHES IN THE 2010 JETTA. THIS IS A SERIOUS SAFETY CONCERN BECAUSE MOST OF THE REPORTS (INCLUDING MINE) WERE FOR DOORS THAT WOULD NOT UNLOCK AND DOORS THAT WOULD NOT OPEN NO MATTER WHAT THE REPORTING PARTY TRIED. CAN YOU IMAGINE IF THESE LATCHES FAILED IN AN ACCIDENT AND CHILDREN SITTING IN THE REAR SEATS WERE TRAPPED? *TR
WHILE DRIVING MY 2010 VW JETTA TDI AT 45 MPH THE GLOW PLUG LIGHT BEGAN TO FLASH WITH NO WARNING AND ENGINE POWER BECAME DRAMATICALLY REDUCED. I WAS UNABLE TO MAINTAIN SPEED ON A BUSY ROADWAY AND WAS FORCED TO MAKE AN ABRUPT EXIT FROM THE ROAD TO AVOID CAUSING AN ACCIDENT. USING BACK ROADS WITH LOW SPEED LIMITS I WAS ABLE TO REACH A VOLKSWAGEN DEALERSHIP. AFTER ARRIVING THE VEHICLE COULD NOT BE RESTARTED. AFTER 3 DAYS OF INSPECTION IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THE METAL SHAVINGS FROM THE FAILED PUMP CONTAMINATED THE ENTIRE FUEL SYSTEM AND CLOGGED IT WITH RUST. EVEN THOUGH THE VEHICLE WAS OUT OF WARRANTY, VOLKSWAGEN OF AMERICA COVERED THE COST OF THE REPAIR WHICH ENTAILED REPLACING THE ENTIRE FUEL SYSTEM. THE TECHNICIAN INFORMED ME THAT THIS WAS A KNOWN PROBLEM WITH THE TYPE OF HIGH PRESSURE FUEL PUMP INSTALLED ON MY CAR WHICH IS WHY VWOA WAS COVERING THE REPAIR EVEN THOUGH THE VEHICLE WAS OUT OF WARRANTY AND THERE WAS NO RECALL. GIVEN THE HIGH POTENTIAL FOR INJURY WHEN THIS KNOWN FAULT OCCURS, I DO NOT UNDERSTAND WHY ALL VEHICLES (WHICH INCLUDE ALL 2010+ AUDI AND VW TDI ENGINES) THAT FEATURE THIS FAULTY FUEL PUMP HAVE NOT BEEN SUBJECT TO A RECALL TO HAVE THE PROBLEM REPAIRED. *TR
HEAD AND TAILLIGHTS STOPPED WORKING. MELTED FUSE BOX. *TR
I WAS DRIVING ON THE FREEWAY (AT SPEED) ON MY WAY TO WORK WHEN MY 2010 JETTA TDI SUDDENLY STALLED. I WAS LUCKY THAT THE ENGINE DID NOT LOCK UP AS I WOULD HAVE BEEN REAR ENDED. HOWEVER, I CONTINUED TO COAST AT SPEED. I WAS ABLE TO COAST OVER TO THE SHOULDER. THE CAR WOULD NOT START. I CONTACTED A TOW TRUCK TO TOW ME INTO THE DEALERSHIP. THE DEALERSHIP INFORMED ME THAT THE INTER TURBO COOLER WAS DAMAGED DUE TO THE COLD WEATHER. I WAS ALSO TOLD THAT DUE TO THE COLD WEATHER ? THEY HAD SEEN THIS SAME OCCURRENCE AT LEAST 4 TIMES THAT DAY ALONE. UPON FURTHER RESEARCH, IT APPEARS THAT A LARGE NUMBER OF OWNERS IN THE US HAVE EXPERIENCED NOT BEING ABLE TO START, DIFFICULTY STARTING, AND ENGINE FAILURE TO DUE WATER BEING DRAWN INTO THE ENGINE FROM WATER CONDENSING IN THE INTERCOOLER. HTTPS://MAPS.GOOGLE.COM/MAPS/MS?MSID=207335707442566723762.0004B73A15CAE256F489F&MSA=0&IWLOC=A THIS HAS CAUSED CARS TO SUDDENLY DIE WHILE DRIVING ON PUBLIC ROADS AND HIGHWAYS WITH THE POTENTIAL OF SUDDENLY BEING HIT BY FAST APPROACHING TRAFFIC. IT ALSO SEEMS EVIDENT THAT VOLKSWAGEN HAS KNOWN ABOUT THIS ISSUE SINCE LAST WINTER. THERE APPEARS TO BE NUMEROUS TECH BULLETINS ON THE SUBJECT. *TR
THE CAR HAD BEEN PARKED IN THE RAIN FOR APPROXIMATELY 90 MINUTES. I STARTED THE CAR AND DROVE SLOWLY THROUGH THE PARKING LOT. THE ENGINE STOPPED WITHOUT WARNING AND REQUIRED THAT THE CAR BE BROUGHT TO A FULL STOP AND THE IGNITION TURNED OFF BEFORE THE CAR COULD BE STARTED. THE CAR RAN FINE AFTER BEING RESTARTED. THIS IS THE 6TH INCIDENT OF THIS KIND THAT I HAVE EXPERIENCED. *TR
NOTE TO ENGINEERS INVESTIGATING 2009-2010 VW JETTA HIGH PRESSURE FUEL PUMPS: I AM A SEMI-RETIRED AUTOMOTIVE ENGINEER THAT INVESTIGATES INSURANCE CLAIMS. I CURRENTLY HAVE ONE OF THESE ISSUES WITH METAL FLAKES APPEARING ON THE FILTERING SCREEN FOR THE HPFP LOCATED UNDER THE PRESSURE TRANSDUCER. OBVIOUSLY, THIS ISSUE HAS BEEN BUILDING FOR SOME TIME IN ORDER FOR THIS AMOUNT OF METAL FLAKES TO ACCUMULATE (VEHICLE WOULD BARELY RUN--IDLED TO DEALER). THIS IS NOT AFFECTING JUST VW'S. I SEE THE SAME ISSUE IN DODGE, GM, FORD, AUDI, AND MANY OTHER MODELS. THE PROBLEM LIES WITH THE ULTRA-LOW SULFUR FUEL. SULFUR IS A LUBRICATING MOLECULE UNDER HIGH PRESSURE APPLICATIONS. PROBLEMS BEGAN CROPPING UP AFTER SWITCH TO ULTRA-LOW SULFUR FUEL. THE OLDER LOW-SULFUR FUEL WOULD STILL LUBRICATE. THE FIX IS TO EITHER HARDEN THE PUMP FACES TO A MUCH HIGHER DEGREE SUCH THAT NO LUBRICATION IS REQUIRED. OR, ADD A 5% MIX OF BIODIESEL TO THE PETRODIESEL TO RESTORE LUBRICITY TO FUEL. SOME ADDITIVES ALSO ACCOMPLISH THIS SAME LUBRICATING EFFECT. I HAVE NOW HANDLED AROUND 40 CASES OF DIFFERING MAKES WHERE THIS SAME ISSUE CROPS UP. HOWEVER, I ONLY SEE THE CASES WHERE AN INSURANCE CLAIM IS FILED WITH AN INSURANCE CARRIER. IN ALL CASES, I GO BACK TO THE STATION WHERE THE CUSTOMER FUELS THE VEHICLE TO OBTAIN SAMPLE. THIS IS TO RULE OUT CONTAMINATED FUEL BEING DISPENSED AT A FILLING STATION. SO FAR, NO CONTAMINATION FOUND FROM FILLING STATIONS. *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 30 MPH, SHE DEPRESSED THE BRAKE PEDAL AND THE BRAKES BEGAN TO MAKE A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHO STATED THAT THE LEFT BRAKE PAD HAD WORN DOWN TO 25% WHILE THE RIGHT BRAKE PAD HAD ONLY WORN DOWN TO 75%. THE MECHANIC DID NOT KNOW WHY THE LEFT BRAKE PAD WORE DOWN FASTER THAN THE RIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
CAR BROKE DOWN ON HIGHWAY. TOWED TO DEALER AND WE WERE TOLD THERE WERE METAL SHAVINGS THROUGHOUT FUEL SYSTEM AND THAT IT WOULD COST $6000 TO REPAIR. WE NOTICED THAT NHTSA HAS AN OPEN INVESTIGATION (EA11003) FOR THIS EXACT PROBLEM. LINK: HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/DEFECT/DEFECTSUMMARY2.CFM?INV_ID=20944&TYPE=VEHICLE&TYPENUM=1&CMPT_ID=158&PROD_ID=728769&MAKE=VOLKSWAGEN&MODEL=JETTA%20SPORTWAGEN&MODEL_YR=2010 THANK YOU. *TR
2010 JETTA SEDAN TDI --> FUEL LEAK --> DAY PRIOR RAN NORMAL. WENT TO START AND DID NOT START. THOUGHT WAS THE BATTERY. CHARGED EMERGENCY STARTER FOR 4HR AND ATTEMPTED AGAIN WITH NO AVAIL. CALLED A FRIEND WHO IS A DIESEL MECHANIC TO HELP START IT. HOOKED TO HIS TRUCK AND STILL NO START. I NOTICED WET UNDERNEATH THE FRONT PASSENGER WHEEL AND THOUGHT NOTHING OF IT SINCE IT WAS PARKED ON THE STREET, SO WATER POSSIBLY. IT STARTED TO SNOW. WENT AND PURCHASED A NEW BATTERY. INSTALLED THE BATTERY, AFTER BATTERY INSTALL STILL DID NOT START. ATTEMPTED 2 MORE TIMES. SINCE IT WAS NOT THE BATTERY HE BEGAN TO LOOK ELSEWHERE WHILE I ATTEMPTED TO START AND YELLED AT ME TO STOP. I GO TO THE FRONT OF THE AUTO AND HE SHOWS ME WHERE THE DIESEL IS PULSATING OUT AND THAT IS WHY IT IS NOT STARTING, IT IS NOT GETTING TO THE ENGINE. I THEN LOOK AROUND THE CAR AND WITH THE SNOW, I THEN NOTICE A LONG GREEN PATH OF DIESEL FUEL ALONG THE ROAD. I CALLED VW, PAID THE 84$ TO TOW TO VW DEALER AND THEY COULD NOT LOOK AT IT UNTIL A WEEK LATER. MY CONCERN IS THE GAS LEAK. I SHOULD TECHNICALLY HAVE OVER 54K ON THE VEHICLE, I AM NOT EVEN CLOSE TO THOSE OTHERS FOR SALE ON THE MARKET. I AM NOT UPSET SINCE NO BODILY HARM WAS DONE, HOWEVER THE LEAK IS IN GREAT AMOUNT. I DO RECALL A COUPLE OF DAYS EARLIER THAT I WAS GOING THROUGH GAS QUICKER. I FILL 1X A MONTH, WITH 4 DAYS I WAS THROUGH A QUARTER OF A TANK BUT IT DID NOT CLICK. THIS IS ME NOTIFYING YOU OF MY GAS LEAK. THE CAR NEVER STARTED AND THERE WAS NO FIRE BUT TH
DRIVING AT ABOUT 40 MPH WITH ABOUT 1/4 TANK OF GAS WHEN CAR STARTED TO SPUTTER AND RUN ROUGH. THE GLOW PLUG INDICATOR LIGHT BEGAN FLASHING AND I PULLED INTO A NEARBY PARKING LOT WHERE I SHUT THE CAR OFF. I RESTARTED THE CAR AND PULLED OUT OF THE PARKING LOT BUT CAR IMMEDIATELY BEGAN TO RUN ROUGH AND LOSE POWER AGAIN SO I PULLED INTO A GAS STATION LOT WHERE THE CAR REFUSED TO RESTART. CALLED A TOW TRUCK AND GOT CAR TOWED TO AUTOBARN IN COUNTRYSIDE (WHERE I BOUGHT THE CAR). TRIED TO RESTART CAR AGAIN AT DEALERSHIP AND NOTICED THE FUEL GAGE WAS READING "EMPTY", MEANING FUEL HAD LEAKED OUT SINCE THE CAR DIED. DEALER CALLED ME THE NEXT DAY SAYING MY HIGH PRESSURE FUEL PUMP HAD FAILED AND MY ENTIRE FUEL SYSTEM FROM THE GAS TANK ON UP TO THE INJECTORS HAD TO BE REPLACED. WAS COVERED UNDER WARRANTY AND DEALER WAS VERY HELPFUL AND DID THE JOB IN FOUR DAYS, DURING T-GIVING WEEK, WHICH I WAS VERY SATISFIED WITH. I ALWAYS GET MY DIESEL AT BP AMOCO'S OR MOBILES AND MAKE SURE TO USE HEAVILY TRAFFICKED STATION TO HAVE THE BEST CHANCE OF GETTING FRESH FUEL. I AM NOT COMFORTABLE DRIVING THE CAR AND HAVE CONSIDERED TRADING IT IN DUE TO VW CORPORATE'S SEEMING INDIFFERENCE TO THE PROBLEM, WHICH IS WELL DOCUMENTED ONLINE AND THERE ARE MANY MANY CASES SIMILAR TO MINE. SHORTLY AFTER I BOUGHT THE CAR I NOTICED THAT ALL THE FUEL STATIONS IN MY AREA WENT FROM 5% BIODIESEL TO 20% BIODIESEL. I ASKED THE DEALER AT THE TIME ABOUT IT BECAUSE THE OWNERS MANUAL STATES VW WILL NOT WARRANTY THE CAR IF ANYTHING
VEHICLE: 2010 VW JETTA TDI (DIESEL) ENTERED HIGHWAY AND ACCELERATED UP TO APPROX 40 MPH THEN VEHICLE STARTED TO STALL. A LOUD RATTLING NOISE WAS HEARD THEN "CHECK ENGINE LIGHT" CAME ON. WE IMMEDIATELY PULLED OVER TO SHOULDER AND TURNED ENGINE OFF. (ENGINE DID NOT STALL OUT/OFF BY ITSELF, WE TURNED ENGINE OFF AFTER PULLING OVER) ATTEMPTS TO RE-START ENGINE FAILED. STARTER WOULD TURN ENGINE OVER BUT IT WOULD NOT START UP. SUBSEQUENTLY WE USED A DIAGNOSTIC CODE TOOL WHICH INDICATED THAT THERE WAS A PROBLEM WITH FUEL PRESSURE. WE HAD 1/2 TANK OF DIESEL SO WE DID NOT RUN OUT OF FUEL. BATTERY WAS STRONG ENOUGH TO TURN OVER ENGINE AND ALL ELECTRICAL SYSTEMS STILL WORKED. WE BELIEVE THIS MAYBE AN ISSUE WITH THE FUEL PUMP FAILING. *TR
I DRIVE A 2010 VW JETTA SPORTWAGEN TDI AND TWO DAYS AGO, WHILE DRIVING ~75 MPH, THE VEHICLE SUDDENLY LOST POWER. I WAS ON A HIGHWAY AND THIS PUT MY LIFE IN GREAT DANGER. FORTUNATELY, I WAS ABLE TO GET THE CAR SAFELY TO SERVICE. THEY SAID I HAD USED BAD DIESEL. THEY FLUSHED THE FUEL AND CHANGED THE FUEL FILTER AND CHARGED ME $700. THE NEXT DAY, THE SAME THING HAPPENED ON THE HIGHWAY. I LOST POWER AND AGAIN MY LIFE WAS IN GREAT DANGER. TWICE, MY VW LET ME DOWN...NEARLY GRAVELY! SADLY, THE DRAMA CONTINUES. THE CAR IS NOW AT A NEW REPAIR SHOP. NEITHER REPAIR SHOP KNOW WHAT THE PROBLEM IS. BUT FROM A SIMPLE INTERNET SEARCH, I HAVE FOUND THE PROBLEM: THIS IS A RECURRING PROBLEM WITH THIS MODEL. THIS IS VERY CLEARLY RELATED TO NHTSA CAMPAIGN ID NUMBER: EA11003. *TR
WHEN MAKING A LEFT HAND TURN CAR STALLS. DASH PANEL LIGHTS GO OUT AND BATTERY WARNING LIGHT FLASHES AND CAR SHUTS OFF. CAR HAS TO BE COMPLETELY STOPPED,IGNITION TURNED TO THE OFF POSITION AND PUT INTO PARK, BEFORE IT CAN RESTART. VERY DANGEROUS WHEN DRIVING IN HIGH TRAFFIC AREAS. YOU DON'T HAVE TIME TO PULL OVER. THE CAR JUST DIES! *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V490000 (FUEL SYSTEM, DIESEL). THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
UPON STARTING THE VEHICLE TODAY (DECEMBER 5, 2013), AT +15 DEG F (MORNING LOW WAS -22 F), THE GLOW PLUG LIGHT BEGAN BLINKING AND A WARNING BELL RANG, SIGNIFYING "CHECK ENGINE". THE ENGINE STARTED IMMEDIATELY AND CONTINUED TO RUN BUT HAD NO POWER ABOVE 2,000 RPM. THIS IS THE SECOND (APPARENT) HIGH PRESSURE FUEL PUMP FAILURE ON THIS VEHICLE, THE FIRST OCCURRING ON AUGUST 20, 2013 AT ~55,000 MILES, AT HIGHWAY SPEED, WITH THE SAME LOSS OF POWER SYMPTOM AND "CHECK ENGINE" INDICATION. THAT INCIDENT WAS LUCKILY WITHIN TEN MILES OF THE DEALERSHIP AND I WAS ABLE TO DRIVE THE CAR TO THE DEALER. THE DEALER DETERMINED THAT THE FUEL WAS NOT CONTAMINATED AND THAT THE FUEL PUMP HAD FAILED AND THEN REPLACED IT UNDER THE ORIGINAL POWER TRAIN WARRANTY. PRIOR TO THAT FIRST FAILURE THE CAR WAS EXPERIENCING SLIGHT 'MISSING' DURING ACCELERATION OR STEADY SPEED IN THE 2100-2500 RPM BAND. THE SAME MISSING WAS OCCURRING SOON AFTER THE FUEL PUMP REPLACEMENT, PRIOR TO THE CURRENT FAILURE. I AM THE ONLY PERSON THAT HAS EVER FUELED THE VEHICLE AND THERE IS 0% CHANCE THAT THE FUEL CURRENTLY (OR EVER) IN THE VEHICLE CONTAINED ANY GASOLINE OR BIODIESEL, UNLESS A GAS STATION WAS SELLING CONTAMINATED FUEL. THE DEALER ALSO INSTALLED THE PREVENTIVE FILLER RECEPTACLE THAT DOES NOT ALLOW A GAS HOSE NOZZLE SOON AFTER THE FIRST FUEL PUMP WAS REPLACED, DURING A NORMAL OIL CHANGE SERVICING. AS OF THIS WRITING, ON THE AFTERNOON OF DECEMBER 5, 2013, THE DEALER'S SERVICE AGENT HAS REQUESTED THAT I DRIVE APPROXIMATELY 22
RE: PARKING BRAKE. IN DEC 2013, MY 2010 VW JETTA TDI ROLLED BACKWARDS WITH THE PARKING BRAKE FULLY ENGAGED. IT HIT ANOTHER STATIONARY VEHICLE; THANKFULLY THERE WERE NO INJURIES EXCEPT TO THE TWO CARS. I HAD BROUGHT IN THE VEHICLE TO THE DEALER IN FEB 2013 WITH THE CONCERN THAT THE PARKING BRAKE WAS NOT SECURE. THEY SAID THEIR WAS LITTLE ADJUSTMENT TO BE MADE AND IT WAS WORKING TO SPECS. MY VEHICLE HAD UNDERGONE IT'S 40K SERVICE TWO MONTHS PRIOR TO THE MOST RECENT INCIDENT THAT RESULTED IN A CRASH. WORKING UP TO "SPECS" IS CLEARLY NOT SUFFICIENT OR SAFE. I WOULD LIKE THIS TO BE INVESTIGATED. *TR
REMOTE CONTROL DOOR LOCKS. SINCE I PURCHASED MY 2010 VW JETTA TDI AS A NEW VEHICLE, THE REMOTE CONTROL KEY HAS RANDOMLY NOT FUNCTIONED PROPERLY TO UNLOCK THE DOORS OR TRUNK. THE PROBLEM IS NOT DUE TO RFI. IT CAN ALWAYS BE IMMEDIATELY CORRECTED BY USING THE MANUAL KEY TO UNLOCK THE VEHICLE, WHICH SEEMS TO RESET THE LOCKING SYSTEM AND ALLOWS THE REMOTE KEY TO UNLOCK THE DOORS OR TRUNK REMOTELY. I HAVE BROUGHT THIS TO THE ATTENTION OF THE DEALER AT EVERY VISIT. THE DEALER HAS LOOKED INTO IT, BEEN UNABLE TO REPLICATE THE PROBLEM, HAS REPROGRAMMED THE LOCKS. IT CONTINUES TO BE A RANDOM PROBLEM THAT I MYSELF CAN'T PREDICT OR REPLICATE ON DEMAND, BUT WANT OTHERS TO KNOW ABOUT THIS ANNOYANCE. *TR
CAR LOST POWER BUT DID NOT DIE COMPLETELY. LIMPED TO DEALER AND WAS INITIALLY TOLD THERE WAS WATER IN THE DIESEL FUEL, THREE DAYS LATER IT WAS CALLED JUST 'CONTAMINATION' (NOT FURTHER IDENTIFIED) THAT NECESSITATED A COMPLETED FUEL SYSTEM REPLACEMENT. TOTAL COST $6300 - $8500 DEPENDING ON WHETHER THE FUEL TANK NEEDS TO BE REPLACED. DEALER CONFIRMED THAT FUEL PUMP FAILURE COULD ALSO CAUSE FUEL SYSTEM CONTAMINATION AND SINCE THE FUEL PUMP IS CONSIDERED PART OF THE DRIVE TRAIN (WARRANTY - WISE) IT IS COVERED FOR 50,000 MILES. *TR
WHILE STARTING MY CAR AND GETTING READY FOR WORK I NOTICED I HAD A HEADLAMP OUT. I THOUGHT I COULD DRIVE TO WORK SAFELY SO, I STARTED MY COMMUTE. HOWEVER, ON STOPPING TO GET COFFEE I NOTICED I HAD TAILLIGHTS OUT AND UPON FURTHER TESTING BRAKE LIGHTS WERE FAILING TO. I STOPPED AT A AUTOPARTS STORE TO REPLACE THE TAIL LIGHTS AND NOTICED THAT I HAD LOST THE OTHER HEADLAMP AND BACKUP LIGHTS. I DECIDED TO PARK THE CAR AND CALL THE DEALERSHIP FOR ADVICE. I HAD THE CAR TOWED (TO DANGEROUS TO DRIVE) TO THE DEALERSHIP AND AT THAT TIME IT WAS DIAGNOSED OF HAVING A BURNED FUSE PANEL BOX. IT WAS REPLACED FOR A TOTAL OF $533.11 DOLLARS. THE REASON I AM REPORTING THIS IS I READ AN ARTICLE IN MY LOCAL NEWSPAPER (ZANESVILLE TIMES RECORDER)ABOUT THE SAME THING HAPPENING IN VW TIGUANS. I WANTED TO BRING TO LIGHT THAT IT IS HAPPENING IN VW JETTA'S ALSO. MY CAR IS A 2010 VW JETTA DIESEL. THE HIGH MILEAGE IS DUE TO A 110 MILE ROUND TRIP DAILY COMMUTE. I HAVE THE BURNED FUSE BOX PANEL IN MY POSSESSION IF YOU WOULD LIKE IT FOR INSPECTION. *TR
AT HIGHWAY SPEED, 55 MPH, THERE WAS A LOUD CLUNK AND THE ENGINE SHUT OFF. I COASTED TO THE SHOULDER AND COULD NOT GET THE CAR TO RESTART. I WAS TOWED TO THE DEALER AND WAS TOLD THE FOLLOWING: INJECTORS 3 & 4 WERE MALFUNCTIONING AND NEEDED TO BE REPLACED. HISTORY: 1 MONTH AGO THE GLOW PLUG WARNING LIGHT BEGAN TO COME ON INTERMITTENTLY. I TOOK THE CAR TO THE DEALER FOR SERVICE, THEY READ THE CODES AND SWITCHED THE #2 & #3 GLOW PLUGS TO DECIDE IF IT WAS THE HARNESS OR THE GLOW PLUGS THEMSELVES. AFTER A FEW MORE WEEKS THE LIGHT WAS ON CONTINUOUSLY AND MY WIFE HAD THE CAR GO CLUNK AND DIE ON THE FREEWAY. SHE GOT IT TO RESTART AFTER A FEW MINUTES AND WE HEADED DIRECTLY TO THE DEALERSHIP FOR THE REPLACEMENT GLOW PLUGS. THE DEALER REPLACED ALL 4 GLOW PLUGS. YESTERDAY, THE CLUNK HAPPENED AGAIN AND WE ARE NOW BACK AT THE DEALER DECIDING WHAT TO DO. THE DEALER SAYS REPLACE ALL 4 INJECTORS AND THAT SHOULD FIX THE PROBLEM. I SAY HOW DO WE CHECK THE HIGH PRESSURE FUEL PUMP AS THAT IS LIKELY THE REAL PROBLEM. *TR
THE VEHICLE FAILED TO START SO IT WAS JUMPSTARTED WITH NO PROBLEMS THEN TAKEN TO GET THE BATTERY TESTED. THE BATTERY, ALTERNATOR, AND STARTER ALL TESTED OK. THEN WARNING LIGHTS INDICATING THAT THE RIGHT HEADLAMP AND RIGHT REAR TAILLAMP ILLUMINATED THEN WENT OUT. VEHICLE WAS DRIVEN TO THE DEALER AND THEY DETERMINED THAT A PART OF THE FUSE BOX HAD MELTED. UPON FURTHER INSPECTION A 30AMP FUSE FOR THE BRAKE LIGHTS HAD MELTED INTO THE FUSE PANEL, BUT HAD NOT POPPED THE FUSE. *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE CONTACT ALSO MENTIONED THAT FUEL WAS SMELLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.
EXTERIOR LIGHTS ON BOTH SIDES OF VEHICLE FAILED TO OPERATE IN THE DARK. ENTIRE FUSE BOX HAD TO BE REPLACED (OUT OF WARRANTY) THOUGH VW DID AGREE TO PAY FOR THE PART SINCE THE VEHICLE HAS NOT BEEN OUT FOR TOO LONG. *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL PUMPS HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS UNAVAILABLE. ..UPDATED 12-05-13 *BF
ON OCT. 4, 2013 THE HIGH PRESSURE FUEL PUMP FAILED WHILE I WAS DRIVING. THE GLOW PLUG LIGHT STARTED TO BLINK, I STARTED TO PULL OVER PLANNING TO SHUT THE CAR OFF AND RESTART IT TO SEE IF THE LIGHT WENT OFF. BEFORE I GOT PULLED OVER THE ENGINE DIED AND WOULD NOT RESTART. IT HAD TO BE TOWED TO THE DEALERSHIP. IT COULD HAVE BEEN A VERY DANGEROUS SITUATION HAD I BEEN DRIVING IN HIGH SPEED TRAFFIC ON THE FREEWAY. THE HIGH PRESSURE FUEL PUMP FAILURE SENT METAL SHAVINGS THROUGH OUT THE ENTIRE FUEL SYSTEM. ALL PUMPS, INJECTORS, FUEL RAILS, FILTERS, LINES ALL HAD TO BE REPLACED. THE FUEL TANK HAD TO BE CLEANED AND LINES ALL FLUSHED. THANKFULLY IT WAS COVERED BY VW 60000 MILE POWERTRAIN WARRANTY. I HAVE READ ABOUT A LOT OF OTHER PEOPLE WHO HAVE HAD THIS HAPPEN. IT IS VERY DANGEROUS WHEN YOUR CAR JUST DIES GOING DOWN THE ROAD AND WILL NOT RESTART. *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND CONTAINED METAL FRAGMENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
WHILE I WAS DRIVING, I HEARD A LOUD WHINING SOUND COMING FROM THE ENGINE COMPARTMENT. THE SOUND WAS DIRECTLY RELATED TO MY DEPRESSING THE ACCELERATOR. I PULLED OVER AND WAS UNABLE TO SEE A PROBLEM WITH BELT OR OIL LEVEL. I RESUMED DRIVING TO RECREATE THE SOUND AND NOTICED THE VEHICLE WAS SLUGGISH AND UNRESPONSIVE IN TERMS OF ACCELERATION. WHILE I WAS TRAVELING AT APPROXIMATELY 65-70 MILES PER HOUR, THE VEHICLE JERKED AND SEEMED TO LOSE POWER. I WAS IN HEAVY TRAFFIC AT THE TIME IN THE NUMBER ONE LANE AND NOTICED THAT THE ENGINE HAD COMPLETELY STALLED. MULTIPLE VEHICLES HAD TO MAKE EVASIVE MANEUVERS AS I DROVE TO THE CLOSEST SHOULDER OF THE ROAD. I WAS UNABLE TO START THE VEHICLE AGAIN ONCE I PULLED TO THE SIDE OF THE ROAD. THIS IS MAJOR ISSUE IN THE DESIGN OF THE HIGH PRESSURE FUEL PUMP AND POSES A SAFETY RISK TO THOSE DRIVING GUT VEHICLES AT SPEED. *TR
OWNED MY 2010 VW JETTA SPORT WAGON TDI 6SP MAN SINCE NEW. IT HAS ALWAYS HAD AN INTERMENT COUGH & SPUTTER THAT WOULD HAPPEN AT ANY SPEED OR CONDITION, BUT WAS VERY INFREQUENT AN NON-REPEATABLE. NOW HOWEVER, STARTING AT AROUND 85,000 MILES, THE COUGH AND STALL HAS BECOME MORE FREQUENT, CAUSES THE GLOW PLUG INDICATOR LIGHT TO FLASH AND THE VEHICLE LOSES POWER (GOES INTO LIMP MODE?). THIS USED TO ALL RESET WHEN TURNING OFF THE KEY. THE LAST TIME I BROUGHT IT TO THE DEALER, PARR IMPORTS IN BREMERTON WA, AT 89,802 MILES IT HAD P0322 & P0651 FAULT CODES. THEY SUSPECTED AN INTERMITTENT CRANK SENSOR FAULT AND WANTED ME TO MONITOR. IT HAS PROGRESSIVELY GOTTEN MUCH WORSE, I HAVE NOW LOST POWER IN HEAVY TRAFFIC AND STALLED IN THE PARKING LOT PULLING ONTO THE ROAD AND HAVE HAD TO SWITCH VEHICLES WHEN IT WOULD NOT RESET LEAVING THE HOUSE. I WAS COMPELLED TO BUY THE TORQUE APPLICATION FOR MY ANDROID PHONE TO VIEW AND RESET FAULT CODES. I HAVE NOT RESET THE ECU FAULTS AT LEAST 4 MAYBE 6 TIMES AND NOW, AT AROUND 92,000 MILES, IT SHOWS 5 CODES AND WON'T RESET: P0322: IGNITION/DISTRIBUTOR ENGINE SPEED INPUT CIRCUIT NO SIGNAL, P2127: THROTTLE/PEDAL POSITION SENSOR/SWITCH E CIRCUIT LOW INPUT, P0193: FUEL RAIL PRESSURE SENSOR CIRCUIT HIGH INPUT, P0651: UNKNOWN CODE - MORE INFORMATION MAY BE AVAILABLE ON THE WEB, P0300: RANDOM/MULTIPLE CYLINDER MISFIRE DETECTED. MY INTERNET RESEARCH SUGGEST THE HIGH PRESSURE FUEL PUMP (HPFP) MAY BE AN ISSUE WITH VW BLAMING IT ON GASOLINE CONTAMINATION, HOWEVER I HA
I WAS DRIVING AT HIGHWAY SPEED AND THE CAR IMMEDIATELY LOST POWER. A SEMI ALMOST REAR ENDED ME BECAUSE I LOST SPEED SO QUICKLY. I LOST CONTROL OF THE VEHICLE AND HAD TO FIGHT THE STEERING WHEEL TO GET OFF THE ROAD AS THE STEERING GOT EXTREMELY TIGHT. I HAD THE VEHICLE TOWED TO THE DEALER AND THEY IDENTIFIED THE HIGH PRESSURE FUEL PUMP AS FAILING. *JS
AFTER NORMAL REFUELING (WITH DIESEL, 100% CONFIDENT BASED ON THE STATION AND LOCATION OF THE PUMP), WITHIN TWO DAYS WE TOOK A SMALL 100 MILE TRIP. 40 MILES INTO THE TRIP FAILURE RESULTED AND THE ENGINE BEGAN TO STALL AT NORMAL HIGHWAY SPEEDS (70-75MPH). NOT KNOWING THE NATURE OF THE FAILURE WE WERE ABLE TO LIMP ALONG UNTIL WE REACHED SAFETY AND WERE IN A LOCATION WHERE WE HAD ASSISTANCE IF NEEDED FROM FAMILY AND FRIENDS. WE TOWED THE CAR BACK HOME ($250), AND WHEN THE DEALER OPENED UP ON MONDAY WE WERE TOLD WHAT THE ISSUE WAS. DOING SOME RESEARCH WE FOUND MANY, MANY OTHER PEOPLE WITH THE SAME SCENARIO AS FOUND IN NHTSA INVESTIGATION EA11003. OUR VEHICLE JUST EXPIRED ITS NORMAL WARRANTY (67,000 MILES) AND THE 2010 ONLY CAME WITH 60,000 MILE WARRANTY VS. THE CURRENT 100,000 MILE WARRANTY. THIS ISSUE APPEARS TO BE ENTIRELY A DESIGN FLAW AND A KNOWN ISSUE. WE LOVE THE CAR, AND IT HAS BEEN THE BEST CAR WE HAVE EVERY OWNED UP UNTIL THIS POINT. I HOPE THAT VOLKSWAGEN ASSUMES RESPONSIBILITY AND KEEPS A LIFETIME CUSTOMER. *TR
AFTER A LONG DRIVE (ABOUT 300 MILES) AND DINNER, I WAS PULLING OUT OF THE PARKING SPOT AND SUDDENLY THE GLOW PLUG LIGHT CAME ON AND A NOTICE FOR THE CHECK ENGINE LIGHT THEN THE CAR STALLED. I TRIED STARTING IT AND IT RAN ABOUT 1 MINUTE THEN STALLED AGAIN. I STARTED IT A THIRD TIME AND MANAGED TO GET THE CAR ABOUT 100 FEET BEFORE IT STALLED. I COULD NOT RESTART. HAD IT TOWED TO THE DEALERSHIP. THE HIGH PRESSURE FUEL PUMP WAS GONE AND ASSOCIATED DAMAGE DONE TO THE TUNE OF ABOUT $6000. AM CURRENTLY REQUESTING THAT THE REPAIRS BE PAID FOR BY VW. I ALWAYS USE DIESEL FUEL AND NEVER PUT ANY GASOLINE IN MY CAR AND CAN BACK THIS UP WITH DOCUMENTATION. I FILLED UP THE TANK ABOUT 70 MILES UP THE ROAD AND THERE'S NO WAY IT COULD HAVE RUN THAT FAR ON GAS. I'VE OWNED DIESEL CARS FOR MOST OF MY DRIVING LIFE. I AM LUCKY THIS DIDN'T HAPPEN ON THE FREEWAY OR REMOTE LOCATION. *TR
THE AIRBAG STOPPED FUNCTIONING WITHOUT ANY REASON. THE CAR WAS BEING STARTED WHEN THE AIRBAG ERROR INDICATOR CAME ON AND STATED AIRBAGS ARE NOT FUNCTIONAL. VW SAYS THAT THIS IS NOT INCLUDED IN THE SAFETY WARRANTY, WHICH DOES NOT MAKE ANY SENSE SINCE ITS CLEARLY A SAFETY ISSUE AND SHOULD NOT BE FAILING ESPECIALLY WHEN THE CAR IS ONLY 3 YEARS OLD AND HAS ONLY 65,000 MILES. *TR
I TRIED OPENING REAR DOOR AND IT WOULD NOT UNLOCK. MANAGED TO UNLOCK DOOR FROM INSIDE VEHICLE. NOW THE DOOR LOCK MECHANISM ON REAR DRIVER SIDE DOOR DOES NOT WORK AT ALL. DOOR IS FOREVER UNLOCKED. THIS SEEMS TO BE A COMMON PROBLEM IN VW VEHICLES. CONCERNED THAT CHILD MAY OPEN DOOR EVEN WITH CHILD SAFETY SWITCH ENGAGED/ACTIVATED. *JB
I HAVE HAD 3 DIFFERENT BOUTS WITH MY JETTA STALLING SEEMINGLY RANDOMLY AT HIGHWAY SPEEDS. EACH SET OF INCIDENTS RESULTED IN A SERVICE TRIP TO THE VW DEALERSHIP FOR REPAIRS. FOR THE FIRST INCIDENT THE VEHICLE WAS UNDER THE 60,000 MILE WARRANTY AND AN EXPENSIVE REPAIR WAS COVERED UNDER WARRANT. THE SECOND SERIES OF INCIDENTS OCCURRED ABOUT 6 MONTHS LATER, AFTER THE CAR WAS NO LONGER UNDER WARRANTY AND THE REPAIR - REPLACEMENT OF THE CAM SHAFT POSITION SENSOR. ANOTHER SERIES OF INCIDENTS HAS JUST BEGUN AND I'M HEADED TO THE DEALERSHIP AGAIN. ALL 3 SERIES OF INCIDENTS HAD THE SAME SYMPTOMS: 1) THE CAR INTERMITTENTLY STALLING UNEXPECTEDLY DURING ACCELERATION AND 2) SLOW CHUGGING START OCCASIONALLY WHEN THE CAR IS WARMED UP. *JB
DOORS UNLOCK WITH THE KEYLESS ENTRY SO I HAVE TO MANUALLY OPEN THE DOOR FROM THE INSIDE- THIS SEEMS LIKE IT IS A SAFETY HAZARD TO ME. I HAD THREE OF THE FOUR DOOR LATCHES REPLACED (2 UNDER WARRANTY & 1 I HAD TO PAY FOR) AND NOW THE FOURTH DOOR NEEDS TO BE REPLACED. I WILL HAVE TO PAY TO GET IT REPLACED. IT SEEMS LIKE THIS IS A KNOWN PROBLEM WHY ISN'T THE MANUFACTURE PAYING FOR IT? *JB
DRIVER SIDE DOOR WILL NOT UNLOCK WITH THE KEY FOB OR VIA BUTTON ON DRIVERS SIDE DOOR. KEY IN OUTSIDE OF LOCK WILL WORK. INTERMITTENTLY, THE REAR DRIVER'S SIDE DOOR WILL NOT UNLOCK AT ALL AND THEREFORE WON'T OPEN FROM INSIDE OR OUT. DANGEROUS IF SOMEONE NEEDS TO EXIT THE CAR. IN DOING A SEARCH ONLINE FOR A POTENTIAL CAUSE, I FOUND LARGE NUMBERS OF FORUM ENTRIES FOR SIMILAR COMPLAINTS - SEEMS TO BE A COMMON PROBLEM IN VW'S.*JB
I WAS DRIVING DOWN A RESIDENTIAL STREET, AND SUDDENLY THE ENGINE LIGHT CAME ON AND THE CAR COMPLETELY SHUT DOWN. I WAS ABLE RESTART THE ENGINE, BUT COULD ONLY DRIVE FOR ABOUT 5 YARDS BEFORE THE CAR STALLED OUT AGAIN. DEALERSHIP SAYS THIS IS A FUEL PUMP FAILURE, AND I SEE MANY REPORTS OF THIS WITH THE JETTA TDI MODEL FOR 2010.
THIS IS A TURBODIESEL (TDI) SPORTWAGEN MODEL. DRIVING AT NIGHT ON 2 LANE COUNTY ROAD SUDDENLY LOST POWER, STALLED IN TRAFFIC LANE AND WOULD NOT RESTART.CHECK ENGINE LIGHT CAME ON WHEN IT STALLED. NO PRIOR WARNING OF PROBLEM. LOCAL SERVICE FOUND METAL PARTICLES FROM INTERNAL FAILURE OF HIGH PRESSURE FUEL PUMP. VEHICLE WILL HAVE TO BE TOWED 50 MILES OR MORE FOR EVALUATION BY VOLKSWAGEN. ESTIMATED REPAIR COST $3,000 TO $4000 TO CLEAN OR REPLACE CONTAMINATED COMPONENTS. NOTE: APPEARS TO RELATE TO NHTSA EA11003. *TR
WHILE DRIVING ON THE FREEWAY AT ABOUT 75MPH THE VEHICLE SUDDENLY LOST POWER AND WAS DIFFICULT TO GET IT TO STAY AT 20MPH WHILE ATTEMPTING TO CHANGE LANES AND GET TO THE SIDE OF THE FREEWAY. ONCE SAFELY OFF TO THE SIDE OF THE ROAD THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO CLOSEST VW DEALER AND ALTHOUGH IT IS 60K MILES OUT OF WARRANTY VW COVERED THE REPAIR.... "FOUND LOW FUEL SYSTEM PRESSURE STORED IN ECM AND METAL IN FUEL METERING VALVE. REPLACED FUEL SYSTEM AND CLEAN FUEL RETURN & SUPPLY LINES. DRAIN FUEL AND REPLACED FUEL PUMP DUE TO EXCESSIVE METAL IN..." *TR
THE 2010 VW JETTA SPORTWAGEN TDI (WITH DSG AUTOMATIC TRANSMISSION) WAS DECELERATING ON A TURNING LANE FROM A TWO LANE HIGHWAY FROM SPEEDS OF 55 MPH TO 15 MPH. THERE WAS AN AUDIBLE "CLICK" AND THE ENGINE STOPPED AND ONLY DASH LIGHTS WERE OPERABLE. NO DISCERNIBLE DASH LIGHT OR ERROR CODE MESSAGE WAS RECEIVED. THE VEHICLE RESTARTED AFTER THE TRANSMISSION WAS PLACED IN PARK, AND THE IGNITION KEY WAS AGAIN TURNED ON. AGAIN NO MESSAGES OR WARNINGS APPEARED ON THE DASHBOARD. NOTE: THE SEAT HEATER WAS ENGAGED (DRIVER'S SIDE), AIR CONDITIONING ON, TURN SIGNAL (LEFT) ACTIVATED, HEADLIGHTS ON, BLUETOOTH FOR PHONE LINKED, RADIO WAS OPERATING UNTIL THE SHUT-DOWN. *TR
2010 VW TDI JETTA : I OWN A 2010 VW TDI JETTA I SMELLED DIESEL FUEL COMING INTO MY CAR (THE CAR AT THE TIME HAD 117,000 MILES). ALSO, I NOTICED DIESEL FUEL DRIPPING ON MY DRIVEWAY ALSO ON THE BACK OF MY CAR . THE CAR HAD FUEL RUNNING ON THE EXHAUST SYSTEM I REPORTED THE INCIDENT TO THE DEALER, WHERE THEY ADVISED THAT TWO FUEL INJECTORS NEEDED TO BE REPLACED DUE TO THE FACT OF THE INJECTORS SPRAYING FUEL ON TO ALL ENGINE AREA AT A COST OF $1300. THEY REPLACED TWO OF THE INJECTORS. THE SMELL CONTINUED UNTIL I INSTRUCTED THEM TO ORDER A NEW HOOD INSULATOR COVER AND ENGINE COVER (BOTH WERE SATURATED WITH DIESEL. MY CAR WAS AT THE DEALER FOR CLOSE TO TWO WEEKS BETWEEN ALL FOUR VISITS. MY CONCERN IS THAT THE OTHER INJECTORS HAVE THE SAME ISSUE AND THIS WILL OCCUR AGAIN ALONG WITH A FIRE AT SOME POINT. *TR
VW JETTA SPORTSWAGEN TDI 2010 53,000 MILES. ON AUG 7, 2013 AT APPROXIMATELY 16:20, WHILE STOPPED AT A TRAFFIC SIGNAL, ENGINE BEGINS TO RUN SLIGHTLY ROUGHLY, BUT NOT SUFFICIENT TO BE OF CONCERN. ACCELERATE FROM TRAFFIC SIGNAL TOWARDS ONRAMP TO I195. SUDDENLY ENGINE DIES (BEFORE ONRAMP). COAST CAR INTO PARKING LOT AT SIDE OF ROAD. TOTAL TIME FROM BEGINNING OF ROUGH IDLE TO ENGINE SHUTDOWN WAS ABOUT 10-15 SECONDS. HAD FAILURE OCCURRED ON INTERSTATE I195 OR I95 DURING RUSH HOUR, THIS WOULD HAVE BEEN A DANGEROUS CONDITION -- POSSIBLE STRANDING OF CAR IN A TRAVEL LANE OR DANGEROUS CROSSING IN FRONT OF FASTER MOVING TRAFFIC TO REACH SHOULDER. CALLED FOR TOW AND CAR TOWED AT ABOUT 19:00 TO VW DEALER - WEST BROAD VOLKSWAGEN IN RICHMOND VA. DEALERSHIP IS CLOSED SO LEAVE CAR AT DEALER. SPOUSE DRIVES FROM HOME ABOUT 100 MILES TO PICK ME UP. REACH HOME BY 23:30. ON AUG 8 DEALER DIAGNOSES AS A FAILED HIGH PRESSURE FUEL PUMP (TDI DIESEL ENGINE) WITH METAL PARTICLES THROUGHOUT THE FUEL SYSTEM. VWOA TECH LINE INDICATES THAT ENTIRE FUEL SYSTEM NEEDS TO BE REPLACED. CAR IS OUT OF WARRANTY, BUT DEALER ASKS VWOA TO COVER PART OR ALL OF COST. ON AUG 9 VWOA APPROVES REPAIR AND AGREES TO PAY IN FULL. WORK COMPLETED ON AUG 12. *TR
CAR WAS STOPPED AT A RED LIGHT, WHEN LIGHT CHANGED TO GREEN I LET OUT ON THE CLUTCH AND THE MOTOR DIED AND WOULDN'T START. AFTER GETTING THE CAR OUT OF THE MIDDLE OF THE ROAD DURING RUSH HOUR GOT IT TOWED TO DEALERSHIP. DEALERSHIP FOUND METAL IN FUEL SYSTEM FROM FAILED HPFP. *TR
THE VEHICLE IS A 2010 VOLKSWAGEN JETTA TDI WITH DSG AUTOMATIC TRANSMISSION. ON MANY DIFFERENT OCCASIONS THE VEHICLES ENGINE HAS STALLED WHILE THE VEHICLE IS IN GEAR AT LOW 0-5 MPH. THIS OCCURS MOST FREQUENTLY IN STOP/GO TRAFFIC AND OCCURS WHEN STOPPING AND ALSO PULLING AWAY FROM A STOPPED POSITION. ONCE THE VEHICLE HAS STALLED YOU MUST TURN THE IGNITION TO THE OFF POSITION, SHIFT THE CAR INTO PARK AND THEN RESTART THE CAR. MOST RECENTLY (43,000 MILES 8-10-2014) THE VEHICLE STALLED AT AN INTERSECTION AND I HAD TO START THE VEHICLE THREE TIMES BEFORE I COULD SAFELY PROCEED THROUGH THE INTERSECTION. THIS WAS STOPPED AT A VERY BUSY INTERSECTION IN PHILADELPHIA PA AND WAS DANGEROUS. THE VEHICLE HAS BEEN TO CVM DEALERSHIP, MECHANICSBURG, PA (CAR WAS PURCHASED AT THIS LOCATION DEC 2009) FOR SERVICES. ALL SERVICE WORK HAS BEEN COMPLETED ON AS RECOMMENDED BY VOLKSWAGEN. THIS ISSUE WAS REPORTED AND NOTED ON MY SERVICES RECORDS ON SEVERAL DIFFERENT OCCASIONS, WITH NO KNOWN CAUSE AND REMEDY. I HAVE BEEN TOLD MANY TIMES THAT THERE IS NO ?SERVICE CODE? OR ?ERROR? CODE ON THE VEHICLES COMPUTER. I HAVE ALSO BEEN TOLD THAT THE DEALERSHIP COULD NOT REPLICATE THE ISSUE AS I DESCRIBED IT. I?M VERY FRUSTRATED AT THIS POINT AS I PURCHASED THIS CAR NEW AND PAID FOR AN EXTENDED WARRANTY TO 50,000 MILES THAT IS FAST APPROACHING. I WILL BE TAKING THE CAR INTO THE DEALERSHIP AGAIN TO SEE IF THEY CAN GIVE ME ANY INFORMATION. I FEEL THIS IS SAFETY CONCERN FOR MY FAMILY AND OTHERS DRIVING SIMILAR VEHICLES
VEHICLE STOPPED RUNNING AFTER AN AUDIBLE DING, AND A CHECK ENGINE MESSAGE APPEARED ON THE DASHBOARD DISPLAY. WAS ABLE TO RESTART WITH DIFFICULTY AND PROCEEDED ABOUT ONE BLOCK WHEN THE VEHICLE RUNNING STOPPED AGAIN. VEHICLE COULD NOT BE RESTARTED AND WAS PUSHED INTO A SERVICE STATION NEARBY. AN ATTENDANT CHECKED THE VEHICLE COMPUTER AND FOUND LOW FUEL PRESSURE. WE WERE THEN TOWED TO A VW DEALER. DEALER CLAIMS THERE IS GASOLINE IN THE FUEL TANK. WE HAVE 4 MONTHS OF FUELING RECEIPTS SHOWING DIESEL PUMP WAS USED, LAST ONE TWO WEEKS PRIOR TO INCIDENT. THE FUEL TANK AT TIME OF INCIDENT WAS AT 1/4. PRIOR TO THE INCIDENT, THERE WERE NO SYMPTOMS OF PERFORMANCE PROBLEMS. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →